Total 229 Customer Service job vacancies in Wolverhampton, WV11 1ST

Social Care

What we are looking for:

We are looking for a positive, passionate, and enthusiastic Senior Care Worker to join our team.

We have proudly prepared an exciting, exclusive employment package with exceptional conditions and different types of options for all our staff.

What we offer:

Permanent Contract
Full-time hours (24/7 shift patterns and alternate weekends)
Enhanced Pay rates available on specific care packages for complex service users.
Paid DBS (terms Apply)
Funded Mandatory Training
Opportunity to take part in bespoke training & gain qualifications relevant to your role
Early Pay Scheme
Enhanced holiday pay for staff working regular overtime hours
Access to Blue Light Card
Employee Assistance Programme
Years of Service Award
Access to Mental Health First Aider
Excellent Opportunity for career growth and development
Opportunity to work for a CQC Outstanding rated Company
Optional Birthday Off
£250 refer a friend scheme
Pension Scheme (contribution 3% by employer and 5% by employee)
To know more:

Click on the “apply now” button to check our requirements and conditions to join our dynamic and experienced team of health care professionals.

To apply:

To apply for this vacancy and to start making a difference to the lives of others, please send us your details today. Click on the “apply now” button.

Equality:

We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by our Company

Customer Team Leader
Location: The Co-operative Food, 46 Warstones Road, Wolverhampton, WV4 4LP
Pay: £13.32 per hour
Contract: 20 hours per week + regular overtime
Working pattern: Varied shifts including early mornings, afternoons, late evenings and weekends to be discussed at interview.


Full, paid training provided
You can now apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


We're looking for Customer Team Leaders to join our team at Co-op.


When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.



What you'll do
- Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they're not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

Are you a dedicated and experienced Senior Support Worker looking to make a difference? Our client, a leading provider in the health and social care sector, is seeking a Senior Carer to join their team in Wednesfield. This role offers an opportunity to work closely with residents and support care staff in a dynamic and rewarding environment.

The Role:
As a Senior Support Worker, you will:

• Supervise and support care staff.
• Provide personal care to residents.
• Administer medication.
• Conduct care assessments.
• Liaise with healthcare professionals.

The Candidate:
The ideal Senior Support Worker will have:

• NVQ Level 3 in Health and Social Care.
• Previous experience in a similar role.
• Experience in children's residential care.
• Excellent communication skills.
• Ability to work flexible hours.
• Knowledge of care regulations and standards.
• Knowledge of Ofsted regulation.

The Package:
The Senior Support Worker role includes:

• Annual salary of £14 to £14.25 an hour.
• Holiday pay.
• Support for progression to obtain Level 5 in management for health and social care.

Our client is a prominent name in the health and social care sector, dedicated to providing exceptional care and support to residents. They are committed to the professional growth and development of their staff.
If you are an experienced Senior Support Worker looking to advance your career in a supportive and professional environment, this role in Wednesfield is perfect for you. Apply now to join a team that values dedication and excellence in care.
If you have experience as a Senior Carer, Care Supervisor, Lead Carer, Senior Support Worker, or Care Team Leader, this opportunity could be ideal for you.

INDCRE Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Assistant Psychologist PBS

Contract full time

Role Type Permanent

Working hours per week 37.5

Salary 31,827 per annum

Package: car allowance or company car

Intro:

We are seeking a dedicated and experienced Assistant psychologist with interest in Positive Behaviour Support to join our Adult and Specialist Services. If you are a highly motivated and passionate assistant psychologist or therapy assistant looking for a dynamic role we would like to hear from you! The ideal candidate will have experience in providing support utilizing the framework of PBS, possess a full driving license, and have knowledge of relevant legislation and guidelines. Qualifications in psychology are essential, Level 5 PBS desired.

For more details regarding job description and main responsibilities, please see attached job description and person specification.

Cygnet Healthcare are currently recruiting experienced Mental Health Support Workers with a passion for delivering outstanding care to join our New Service – Cygnet Hospital Wolverhampton opening in Summer 2024.

At Cygnet Hospital Wolverhampton you will be working 42 hours per week including days/nights and weekends.

Cygnet Hospital Wolverhampton is our new state-of-the-art PICU & Acute hospital for men, in the West Midlands. The service will be opening in mid-2024.

The service will feature two wards. A 12-bed PICU ward and a 17-bed Acute ward. Cygnet Hospital Wolverhampton will have a full multi-disciplinary team (MDT) and will support the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

You are…

• Experienced Mental Health Support Worker with over 6 months of experience within an ACUTE/PICU mental health setting or over 2 years of mental health experience.
• Genuinely driven with a desire to make a real difference in people’s lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Compassion, resilience & a dedication to empower & support service user independence

Your day-to-day at Cygnet Hospital Wolverhampton:

• Offer enhanced care with a flexible learning approach for all the people in our care
• Cooperate with other members of the nursing team to ensure the ward meets any therapeutic needs of the patient, which are conducive to recovery
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• At all times ensure that the patient's rights and dignity are maintained.
• Report on medical & welfare needs as required
• Safeguard all patients and visitors to the service
• Maintain a safe, clean environment for all
• Use innovative methods to improve patient care
• Support and care for a variety of Service Users with acute mental health needs
• Pass on to qualified staff any information or concerns brought to your attention

Why Cygnet? We’ll offer you…

• £12.00 to £12.50 Per Hour
• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• “Cycle to work” scheme & employee discount savings
• Blue Light Discount Scheme

Successful candidates will be required to undergo an enhanced DBS check.

Proud member of the Disability Confident employer scheme

Cygnet Healthcare are currently recruiting experienced Mental Health Support Workers with a passion for delivering outstanding care to join our New Service Cygnet Hospital Wolverhampton opening in Summer 2024. At Cygnet Hospital Wolverhampton you will be working 42 hours per week including days/nights and weekends. Cygnet Hospital Wolverhampton is our new state-of-the-art PICU & Acute hospital for men, in the West Midlands. The service will be opening in mid-2024. The service will feature two wards. A 12-bed PICU ward and a 17-bed Acute ward. Cygnet Hospital Wolverhampton will have a full multi-disciplinary team (MDT) and will support the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment. You are Experienced Mental Health Support Worker with over 6 months of experience within an ACUTE/PICU mental health setting or over 2 years of mental health experience. Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Compassion, resilience & a dedication to empower & support service user independence Your day-to-day at Cygnet Hospital Wolverhampton: Offer enhanced care with a flexible learning approach for all the people in our care Cooperate with other members of the nursing team to ensure the ward meets any therapeutic needs of the patient, which are conducive to recovery Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way At all times ensure that the patient's rights and dignity are maintained. Report on medical & welfare needs as required Safeguard all patients and visitors to the service Maintain a safe, clean environment for all Use innovative methods to improve patient care Support and care for a variety of Service Users with acute mental health needs Pass on to qualified staff any information or concerns brought to your attention Why Cygnet? Well offer you £12.00 to £12.50 Per Hour Strong career progression opportunities Expert supervision & support Employee referral scheme Pension scheme Cycle to work scheme & employee discount savings Blue Light Discount Scheme Successful candidates will be required to undergo an enhanced DBS check.

Warehouse Support
Wolverhampton
Full Time

Are you passionate about learning and working hard? We have an opportunity for you to support our warehouse team with various tasks.

Responsibilities:

• Prepare and pack orders for the wholesale team
• Quality check (QC) of phones, including cleaning them
• Support engineers by opening and closing phones

What We Offer:

•Full-time position
•A chance to learn and grow in a supportive environment
•No need for excellent English skills

What We’re Looking For:

•Someone eager to learn and do well
•Hardworking and dedicated

If this sounds like you, we’d love to hear from you!

How to Apply:
Please contact us on 07791 142 038 or visit us

Join our team and be a part of something great!

PTS Track Operative (WHITE HAT) Driver

Wolverhampton
£15.61 Per hour Umbrella
Ongoing contract with Tier 1 workforce supplier to Network Rail.

Requirements for PTS Track Operative role:
* PTS ticket including track induction (TIC)
* Driver essential

Benefits of PTS Track Operative role include:
* To work on contracted projects with a Tier 1 supplier
* Career development opportunities
* Required PPE supplied
* Numerous shift pattern options
* Potential for long term work
* PAYE (Umbrella or Direct) contract.

Our client is looking for a PTS Track Operative for on-going contract assignments in the Central & West Coast Mainline

As a PTS Track Operative you will take part in the inspection, maintenance and repair of railway lines or associated services on various Network Rail projects, or with one of our many clients, including High Output, CP6, Amey, Balfour Beatty and various more other clients.

To register your interest either select apply.

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

For full details of this opportunity with Compton Care, please see the attached job description and person specification

To provide high quality audio-typing and word processing facilities with, medical terminology, as required by Medical Staff, ensuring that the work is completed in an efficient and timely manner.To access confidential histology reports and send out to external/internal agencies as appropriate.To ensure all information and messages received from patients, colleagues and Medical Staff are communicated efficiently and correctly. This can be of a sensitive or complex nature.To assist with all duties in the absence of the Office Manager, ensuring all duties are completed in an effective and efficient manner to ensure an optimum service is maintained at all times.To provide cross cover for the secretarial team during absences.Respond positively and promptly to enquiries and problems receivedfrom patients, medical staff and other agencies, using initiative to take appropriate action in accordance with departmental policies and procedures.Be committed to continual self development and training to meet therequirements and further development of the specialty.Respond in a professional and sensitive manner when dealing withconfidential issues to patients, relatives, and other agencies.To accurately create records and update patient related informationonto the computerised Patient Administration System.Take responsibility for patient notes in the office pertaining to own work.Assist with the training and induction of any new, or less experienced,secretarial/support staff.

Liaise with the BCPS POCT Manager or deputy in planning, coordinating and organising the overall workload to ensure completion of work and that the POCT service is supported during normal working hours. Plan own daily activities, depending on the daily status of the POCT equipment and needs of the clinical users. Answer telephone enquiries regarding POCT equipment and communicate professionally with clinical users and liaise with other health professionals and POCT equipment suppliers. Use, troubleshoot and assess POCT equipment and decide on the course of action to be taken when equipment failures occur. Provide advice, support and training to users of the equipment who are less experienced. Ensure faulty equipment is returned to the manufacturer, when necessary, following set protocols. Participate in stock control and correct storage of POCT consumables, alerting the BCPS POCT Manager or deputy when POCT consumables need to be purchased. Assist in the distribution of External Quality Assurance (EQA) samples, collation of EQA data from appropriate software and entry of results into web based EQA schemes. Analyse internal quality control (IQC) and EQA samples on POCT equipment when required. Perform tests using the equipment to ensure that it is working correctly. Reconstitute IQC and EQA material which requires accuracy, ensuring that it is made up using correct volumes and with appropriate timings to ensure accurate results. Carry out audits when required. Perform general office duties associated with POCT activities such as scanning, photocopying. Use a variety of different IT platforms for monitoring POCT equipment and entering and removing data such as user details. Carry out the safe, accurate and precise handling of POCT equipment, reagents and samples. The use of the POCT equipment requires good hand eye co-ordination. Pipettes are used to aliquot small sample volumes and the post holder must ensure that the correct amount of sample is applied to the correct location at the correct time to ensure an accurate result is produced. Understand basic analyser principles for processing samples. Load up and closedown analysers/meters e.g. full blood count analyser. Process internal quality control material and check within limits. Know how to troubleshoot IQC failures. Process EQA material. Check form/sample labelling and number samples according to laboratory protocols. Analyse patient samples. Perform stock control and batch recording of reagents. Perform elementary clot removal. Perform maintenance/decontamination and basic troubleshooting. Know when to phone the laboratory if the analyser/meter malfunctions. Check results with previous/historical results for discrepant results. Know the meaning of analyser flags. Send samples to main laboratory. Assist in equipment validation and audit. Obtain blood specimens by venepuncture from all patients who require blood analysis on the request of an appropriate medical clinician. Follow phlebotomy standard operating procedures which include the following; patient approach, patient identification, patient preparation, patient consent, selection of correct equipment, venepuncture, selection of correct test containers, correct fill of containers, resolving and recognition of problems. Recognise contraindications and complications arising from the procedure and refer to an appropriate professional. Ensure correct labelling and transportation of specimens when required. Prioritise own duties and workload on daily basis, working to deadlines. Check and maintain phlebotomy stock levels. Perform an unpredictable variety of activities, requiring differing combinations of sitting, standing, walking and lifting, with frequent periods of computer work. Travel to all BCPS Trusts and the outlying hospitals. Good hand eye co-ordination and accuracy when preparing IQC, EQA and using pipettes for measurement of samples. Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce and resource data. Demonstrate knowledge of the financial implications of adherence to Trust policies and exercise financial control by ensuring adherence to protocols. Communicate with colleagues and clinical staff to convey information that may include patient data of a complex and sensitive nature. Liaise with various grades of internal and external staff. Assist in the development of audit tools and the dissemination of data Investigate, report and document adverse incidents/near misses in accordance with the Trusts Clinical Governance strategy. Use of laboratory information Management systems and other POCT IT platforms as necessary (training will be given). Input patient data (including demographics onto the laboratory information system) and retrieval of patient data. To see full list of duties and main responsibilities, please refer to the full job description attached to the vacancy on the Trust website.

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities

Are you a Occupational Therapist seeking a new Permanent challenge? Do you have previous experience working with Children and Younger People with complex needs?

Service Care Solutions are recruiting for an experienced Occupational Therapist to support our established client in the West Midlands area. The service is a specialist Learning Centre for Children and Younger People between the ages of 7-19 who have a range of Social, Emotional and Mental Health (SEMH) needs.

The successful candidate will support educational and residential colleagues to create therapeutic living and learning environments. Based on clinical assessment and formulation, you will offer individualised interventions and engagement to our young people.

Job Purpose: Occupational Therapist

Salary: £35,617 - £43,027 per annum (includes paid school holidays)

Bonus: £250 SCS Sign-Up Bonus

Location: West Midlands

Working Hours: Monday to Friday, 08:30-16:30

Contract: Full-time | 37.5 Hours

Key Responsibilities:

• Conduct high-quality assessments and make recommendations for therapeutic interventions.
• Provide individualized interventions and engagement to young people based on clinical assessment.
• Collaborate with educational and residential teams to create therapeutic living and learning environments.
• Develop and facilitate training sessions for staff and parents/carers.
• Write detailed reports to support young people, education, and care staff, and inform annual reviews.
• Support and supervise Therapy Assistants and newly qualified Occupational Therapists.
• Maintain accurate and confidential online records in accordance with legal requirements.
• Act as a role model for other clinicians and educational staff.
• Participate in service and practice development.
• Engage in continuing professional development and maintain professional registration.

Essential

• Qualified Occupational Therapist registered with the HCPC.
• Experience delivering therapeutic interventions for children and young people with complex needs.

Benefits

• Training: Comprehensive induction and on-the-job training.
• Holiday: Enjoy full school holidays including bank holidays.
• Clinical Development: Access to a leading programme of clinical learning and development.
• Wellbeing: Access to wellbeing tools, advice, and employee assistance.
• Medical Cover: Claim back costs for optician or dentist appointments and enjoy high-street discounts.

Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!

• £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.

• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of four weeks in your new placement.

• Up to £750 Referral Bonus - Simply refer your friend. If they get the role, we'll give you up to £750.

In addition to the roles and responsibilities outlined in the Job Description, the post holder will be required to support with; - training and education of patients - office administrative duties - allocation of home visits - clinical audit / H & S Audit Please see job description for full list of duties and responsibilies