Total 213 Customer Service job vacancies in bedford mk45 3je

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Activities Coordinator, you will ensure all our residents enjoy a stimulating, fulfilling and happy lifestyle. You will use your experience in the arts, theatre, music, hospitality and event hosting to create and implement a wide variety of daily activities and programmes for our residents to enjoy that also encourage wellbeing, socialisation and harmony throughout our care home.

If you have previous experience as a Lifestyle Coordinator, Activities Coordinator or a similar role in a care, community, leisure, hospitality or event management environment, come and join our family in our care home.

Reports to: Home Manager/ Regional Hospitality & Lifestyle Manager



This role could be for you if you have;

- Strong organisational skills, creativity, and the ability to think outside the box.
- Excellent communication skills and the ability to build relationships with residents, staff, and families.
- Knowledge of and experience in theatre, art, music, hospitality, and event hosting.
- Ability to lead group activities and manage volunteers.
- Ability to work independently and as part of a team.
- A high level of empathy and an understanding of the needs of elderly and disabled residents.
- Flexibility and adaptability to changing circumstances and schedules.



Qualifications required for the role

- A formal qualification in a relevant field, e.g. leisure, lifestyle, hospitality or event management, is an advantage.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Major duties and responsibilities include (but are not limited to):

• Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items
• Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates
• Break down and clean assigned area when the meal is finished and return food to the kitchen
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary
• Return soiled trays and dishes to the dish room after meals
• Deliver meal trays to the patients' bedsides
• Brew coffee according to the number of servings required
• Assemble and toss fresh fruit or green salads in quantity using prepared dressings and portions into standard serving sizes
• Apportion other food items into standard serving sizes using the proper utensils and containers
• Make cold sandwiches using prepared ingredients and pack box lunches
• Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line
• Sort, wash, peel and cut fresh fruits and vegetables
• Operate and break down equipment
• Perform heavy-duty cleaning tasks throughout the food service and related areas
• Separate food waste and trash from dishes, glasses and silverware in the dish washing area
• Remove inspection doors, strainer pans, screens and spray arms for preventive maintenance of the dish machine
• Unload delivery trucks
• Store sanitized dishes, glasses and silverware
• Scrape, soak, scour, and scrub the heavier cooking utensils
• Move heavy garbage cans when collecting and transferring trash from the work area to the disposal area
• Performing other duties as assigned.

Work Schedule: schedule will be based on facility needs.
Position Description Title/PD#: Food Service Worker/PD99836S
Physical Requirements: Performs work requiring frequent lifting and moving objects weighing up to 50pounds. With an assistive device, employee is required to maneuver and push pallets and carts with weights up to 400 pounds, may be required to push or pull objects that require excreting up to 40 pounds of pressure to overcome the inertia to begin moving. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. This work may require climbing on ladders and the use of powered cleaning equipment. Work areas may become uncomfortably warm and noisy. The work area may be hazardous, due to potential for cuts using knives or sharp equipment, burns from ovens, loud noises from equipment, and danger of falling on wet or slippery floors. There is a danger of slipping on floors, which are wet from daily mopping or where food or beverage has been spilt. Employee may be exposed to extreme temperatures of the kitchen and the walk-in refrigerators and/or freezers. Employee may be exposed to various communicable diseases, and/or blood borne pathogens, body fluid, or other potentially infectious material.
Promotion Potential: Not Authorized

Notifications:

• This position is a Bargaining Unit position.
• THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA) ESTABLISHES A STANDING REGISTER OF ELIGIBLE APPLICANTS, which closes on May 15, 2025. The initial cut-off date for referral of eligible applications will be on or about December 2, 2024 with subsequent reviews every other week as additional vacancies occur, or on an as-needed basis, until positions are filled. Please see the "What To Expect Next" area of the announcement which provides additional information on the referral process for this type of announcement.

Starting at $22.69 Per Hour (WG 4)

Care Assistant - Days – Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours - 44 Hours available per week, working weekends on rota (Hours 08:00-20:00)
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities. In collaboration with other Lead/Specialist Pharmacists to jointly provide professional, managerial and clinical leadership to the team of pharmacy staff involved in the delivery of pharmaceutical services to the relevant Clinical Service Line. To provide active support and mentorship to the Rotational Pharmacists to further develop their leadership potential. Develop, implement and monitor pharmacy services to ensure they are consistent with Trust priorities and requirements and are aligned to the over-arching patient focussed ethos of the pharmacy service whilst ensuring compliance with medicines legislation. To provide the Principal Pharmacist for Acute/ED & Elderly Care and Clinical Pharmacy Services Manager with regular assurance that the pharmacy service is meeting agreed Key Performance Indicators. To actively manage the day to day activities of Rotational Pharmacists, Medicines Management Pharmacy Technicians and Pre-Registration Pharmacists to deliver a safe and responsive clinical and operationally effective service that meets the needs of patients and other healthcare staff To provide high quality clinical supervision and mentorship of Foundation Pharmacists, pre-registration pharmacists, MSc students and pharmacy undergraduates in the provision of pharmaceutical care for patients.

About the Role

Are you a chef that’s looking for more work life balance? Are you looking to move away from the split shifts and working into the early hours?

If this sounds familiar, why not consider a move into the care sector. Here at Maria Mallaband our Chefs still work with seasonal ingredients and create dishes to restaurant standard.

If you thrive on the delicate balance of creativity and budgets? Look no further! We’re seeking a talented Chef who can weave magic into our menu while keeping a watchful eye on the bottom line.

What will you be doing?

Menu Planning and Seasonality:

• Create menus that dance with seasonal ingredients where possible, ensuring freshness and delight for our residents.
• Balance creativity with cost-effectiveness.

Recipe Development:

• Dream up crave-worthy, innovative dishes that align with our brand identity.
• Design recipes that fit within our kitchen’s capabilities and equipment.

Food Management:

• Oversee food preparation, presentation, and taste. Our guests deserve nothing less than perfection.
• Manage inventory efficiently to minimise waste and maximise flavour.

Budget Mastery:

• Understand food and labour costs and work within a pricing strategy.
• Craft menus that not only tantalize taste buds but also keep our business thriving.

Who will you be?

Whilst it would be amazing if you had experience working in a care setting, welcome applications from all sectors!

Some non-negotiables for us are:

• Proven experience as Chef.
• Holder of a food hygiene certificate or equivalent
• Financial acumen – you know your numbers as well as your favourite recipe.

What’s in it for you?

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

If you’re ready to elevate our dining experience and make every bite memorable, apply now!

Proud member of the Disability Confident employer scheme

We are excited to have an exciting new opportunity for Mental health assistant nurse to join our team. The Nursing Assistant - Children’s Mental Health Support is a key member of the direct care team who is additionally skilled in communication and therapeutic engagement with young people who have difficulties directly communicating their care needs.

The Nursing assistant mental health support is responsible for providing care and therapeutic support to patients and their families in conjunction with the Registered Nurse and directed by members of the wider multidisciplinary network, including Mental Health Practitioners from Child and Adolescent Mental Health Service. Training will be provided.

Our 54 bedded unit at Luton and 22 bedded Unit at Bedford supports medical and surgical and Mental health admissions including high dependency care, and is supported by a variety of clinical nurse specialists and practice development nurses. The unit supports both medical and nursing students and there is a big focus on staff education and development.
• Demonstrating caring, compassionate, professional behaviour fostering trust and confidence in the service for people in your care.
• Maintain effective communication with patients, relatives and members of the Multidisciplinary network of professionals regarding all aspects of care demonstrating a range of appropriate communication skills.
• Engage with and gather information from young people and carers to support a multidisciplinary formulation and care plan, recognising and responding appropriately to the emotional needs of young people and their families.
• Contribute to a full range of routine care tasks such as supporting self-care and completing routine observations, including physical observations when required.
• Work cohesively with all members of the ward team and promote effective liaison with all members of the multi-disciplinary care network in ensuring that the very best services to patients are provided at all times.
• Contributing to risk assessment and risk management planning by identifying and reporting issues of concern to the named nurse/ nurse in charge and supporting multi-disciplinary review.
• Contribute to assessment and support the development and implementation of care plans in conjunction with a Registered Nurse/Practitioner and the Mental health Practitioners.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.

• To provide on-going continuous assessment and adjustment of interventions, develop and implement new activities in response to young people’s needs, recording and escalating concerns relating to care accurately and in a timely way.
• Maintaining a good standard of record keeping that meets the expected standards in the nursing notes and to ensure that a qualified member of staff countersigns entries.
• To participate in the management of challenging or disturbed behaviour in accordance with the Trust procedures.
• Maintaining a safe clinical environment, prevention and control of infection by ensuring compliance with policies, standards and procedures and undertaking delegated tasks to contribute to the safe and smooth running of the ward and service.
• To contribute to discharge planning in conjunction with the Multidisciplinary Team, young people and carers.
• To form professional relationships with young people and communicate with them in a way that respects their views, autonomy and culture.
• Participate in patient assessment (under the direction of and after appropriate delegation from the Registered Nurse) to deliver high standards of care.
• Obtain informed consent prior to giving care in accordance with Trust policies.
• To monitor and record progression, highlight concerns and report any perceived changes in young people’s wellbeing to the team.


This advert closes on Friday 29 Nov 2024

To provide on-going continuous assessment and adjustment of interventions, develop and implement new activities in response to young peoples needs, recording and escalating concerns relating to care accurately and in a timely way. Maintaining a good standard of record keeping that meets the expected standards in the nursing notes and to ensure that a qualified member of staff countersigns entries. To participate in the management of challenging or disturbed behaviour in accordance with the Trust procedures. Maintaining a safe clinical environment, prevention and control of infection by ensuring compliance with policies, standards and procedures and undertaking delegated tasks to contribute to the safe and smooth running of the ward and service. To contribute to discharge planning in conjunction with the Multidisciplinary Team, young people and carers. To form professional relationships with young people and communicate with them in a way that respects their views, autonomy and culture. Participate in patient assessment (under the direction of and after appropriate delegation from the Registered Nurse) to deliver high standards of care. Obtain informed consent prior to giving care in accordance with Trust policies. To monitor and record progression, highlight concerns and report any perceived changes in young peoples wellbeing to the team.

Selected Physician will serve the Veteran populations at both the Hyannis and New Bedford Community Based Outpatient Clinics (CBOCs), requiring travel between the two Facilities.

The Staff Physician (Family Medicine | Internal Medicine | Primary Care), is responsible for maintaining professional, technical and administrative knowledge, competencies and skills to provide effective, timely, quality responses to patients' health care needs. The Primary Care Physician is responsible for the Veterans enrolled in his/her PACT.

Responsible for the primary care of assigned patient panel across the continuum of care to include: comprehensive health assessment; case management; continuity and coordination of care; patient advocacy and compliance with chronic disease, prevention and utilization indicators. Specific duties include (but are not limited to):

• Comply with credentialing and privileging and required monitoring and evaluation criteria
• Must maintain high clinic standards that are carried into decision-making processes
• Continually strive to maintain and enhance teaching skills to effectively teach residents and students
• Comply with current standards for medical record documentation and resident /medical student supervision
• Expected to meet or exceed established Chronic Disease, Prevention and Utilization Indicators
• Provide appropriate care for Veterans ranging in age from 18 through the geriatric years, taking into consideration diagnosis and physical, psychosocial, spiritual and cultural needs.
• Demonstrates knowledge, skills and abilities to: conduct comprehensive health assessments; determine diagnoses and health care needs; and to construct health care plans based on effective therapeutic ability, consultation ,patient education and established practice guidelines.
• Demonstrates ability to coordinate patient care through patient management techniques within the assigned PACT and implement the same functionality in PACTs.
• Maintains effectiveness in recognizing emergency/acute situations and intervening in an appropriate and effective manner.
• Documents patients' health care clearly, adequately and accurately as defined by medical records documentation, chronic disease and prevention indicators.
• Signs notes in a timely manner as dictated by Medial Center by-laws or the Primary Care Service Chief.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Education Debt Reduction Program (Student Loan Repayment): Learn more.
EDRP Authorized: Contact the EDRP Coordinator at VISN1EDPRSupport@va.gov for questions/assistance
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Starting at $225,000 Per Year (VM 15)

Please see the full job description attached. You will work at all times under the supervision of the Registered Nurse in charge of the shift and will be accountable to the Registered Nurse that you are working with and to the Senior Sister/Charge Nurse of the ward or department. You will work to the level of your experience, assessed competence and skilled acquired within the post. You will require immediate and direct supervision in areas of unfamiliar work. You should not undertake any task that you are unfamiliar with.

Customer Team Member
Location: 85-87 Bedford Street, Barton le Clay, Barton, MK45 4LL
Pay: £12.00 per hour
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: Tuesday - Saturday 6:00am to 2:30pm, This role will also include working in our in store bakery.



Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.


We're looking for Customer Team Members to join our team at Co-op.


When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!

This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.



As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

About the Role

Are you a chef that’s looking for more work life balance? Are you looking to move away from the split shifts and working into the early hours?

If this sounds familiar, why not consider a move into the care sector. Here at Maria Mallaband our Chefs still work with seasonal ingredients and create dishes to restaurant standard.

If you thrive on the delicate balance of creativity and budgets? Look no further! We’re seeking a talented Chef who can weave magic into our menu while keeping a watchful eye on the bottom line.

What will you be doing?

Menu Planning and Seasonality:

• Create menus that dance with seasonal ingredients where possible, ensuring freshness and delight for our residents.
• Balance creativity with cost-effectiveness.

Recipe Development:

• Dream up crave-worthy, innovative dishes that align with our brand identity.
• Design recipes that fit within our kitchen’s capabilities and equipment.

Food Management:

• Oversee food preparation, presentation, and taste. Our guests deserve nothing less than perfection.
• Manage inventory efficiently to minimise waste and maximise flavour.

Budget Mastery:

• Understand food and labour costs and work within a pricing strategy.
• Craft menus that not only tantalize taste buds but also keep our business thriving.

Who will you be?

Whilst it would be amazing if you had experience working in a care setting, welcome applications from all sectors!

Some non-negotiables for us are:

• Proven experience as Chef.
• Holder of a food hygiene certificate or equivalent
• Financial acumen – you know your numbers as well as your favourite recipe.

What’s in it for you?

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

If you’re ready to elevate our dining experience and make every bite memorable, apply now!

Proud member of the Disability Confident employer scheme

See Job Description and Service Specificationinclucing: Excellent telephone manner. Excellent written and verbal communication skills. Manage Outlook Calendar room bookings. Excellent Customer Service. As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Wixams Tree Primary are currently recruiting for a Family Support Worker to join our thriving school. Wixams Tree Primary first opened our doors in 2017 and since this time we have had the pleasure of seeing our school grow to one of the most over-subscribed schools in the area. We have recently merged with Knowledge Schools Trust and have implemented an enhanced, knowledge rich curriculum. Visits to our school are warmly welcomed. We are seeking an individual who places the child at the centre of every decision which they make. An individual who is forward-thinking, organised, adaptable and can work as part of a wider team, including working with external agencies. Clear and concise communication is essential in this job role. Our Family Support Worker will work alongside our SENDCo, DSL and Inclusion Administrator as part of our Inclusion team.
Our pupils are highly engaged and motivated to learn. The wider school team you will work within at Wixams Primary, are incredibly dedicated and supportive. We have an active and supportive parent body, as well as Governing Board.
Full details of the role can be found in the attached job description and person specificationAll appointments are subject to safer recruitment and safeguarding checks, including an enhanced DBS clearance check, Prohibition from Teaching Checks and a Section 128 Direction Check (if applicable). KST is committed to the safeguarding of the children and young people in our care and actively promotes their welfare. We expect all staff and volunteers to share this commitment. KST is an equal opportunities employer and welcomes applications from minority groups

The Lead AMSA performs a variety of administrative functions associated with the scheduling of patient care for the clinical programs at VA Medical Center. Some duties include, but are not limited too:

• Provides educational sessions to train new employees in clerical process in an efficient and effective manner to ensure that clerical processes, functions and goals are understood and met.
• Utilizes knowledge of VA policies, regulations, guidelines and process as they relate to the scheduling of patient appointments, consults, NEAR, Electronic Wait Lists, and pre-appointment clinical requirements(i.e. labs, EKGs, x-rays) to ensure readiness for the patient visit.
• Monitors clinic's Access to care.
• Monitors ICB usage ensuring insurance is collected at time of appointments and captured appropriately by the incumbent and other scheduling staff. Must keep abreast of rapidly changing regulations, directives, software patches, programs, and processes involved in the delivery of the healthcare benefits package.
• Assists with the clean-up of the EARR (Encounter Action Required Report) and delinquent recall report; supports clinics regarding utilization and clinic profile management i.e. set-up of clinic grids, cancel and restore clinics.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Prepares correspondence and memos as needed.
• Promotes Veteran registration for and utilization of HealtheVet (MHV)
• Stocks basic office supplies for the executive suite.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits.
• Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
• Assures that all appropriate VA forms are used correctly, and regulations followed.
• Provide educational sessions to train new employees in AMSA positions to ensure they possess the skills and knowledge to utilize scheduling package and follow scheduling directives.
• Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations

Work Schedule: Monday through Friday, 7:30am to 4:00pm
Telework: Ad-hoc available
Virtual: This is not a virtual position.
Functional Statement #: F01612
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• Veterans' preference does not apply for internal or other current permanent Federal agency employees.
• This position is a NAGE Bargaining Unit position.
• This position is covered by a special rate.
• Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.

Starting at $61,144 Per Year (GS 7)