Total 213 Customer Service job vacancies in bedford mk45 3je

Deputy Care Home Manager - Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours - 40 Hours per week, working weekends on rota
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE DEPUTY MANAGER ROLE
Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff..
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.
Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.
Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly.

Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day.
ABOUT YOU
You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives:

You will already be a Deputy Manager or have at least 2 years’ experience as a or Team Leader in Care
Have strong leadership skills & are highly motivated
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
NVQ Level 3 in Health & Social care
Have an NVQ Level 5 is a great advantage or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.

Care Assistant - Days – Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours - 44 Hours available per week, working weekends on rota (Hours 08:00-20:00)
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities. Main responsibilities: The post holder will welcome patients, relatives and visitors to the department and provide advice or guidance, information or assistance as appropriate. They will work as part of a team providing front line administration services to the department, welcome patients and visitors to the department, the booking of outpatient appointments, ensuring medical notes and appropriate documentation is prepared and available for all clinics, answering the telephone to both internal and external callers and arrange patient transport as required. Well-developed interpersonal skills, remaining composed at all times. Show empathy when dealing with emotionally distressed patients or those receiving bad news. Be able to concentrate whilst working in a busy, potentially noisy environment. Prepare all relevant documentation for clinics, making sure patient labels, new referrals and results are all available in the patients notes. Liaise with consultants and secretaries regarding queries with clinics and copies of referral letters. Ensure PIMS is fully maintained, all patient information up to date and clinics are appropriately cashed up and patients added to waiting lists where appropriate. Ensure that the Reception area is well maintained at all times, this may involve liaison with Domestic and Estates departments.

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)
- 12 Month Fixed Term ContractFunction: Branch BankingLocation: BedfordHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

Reports to: Operations Manager



This role could be for you if you have;

- Previous experience of managing a nursing home.
- A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding.
- Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home.
- Enthusiasm and passion for developing high level of person-centred care.
- Ability to actively participate in the growth and development of the care service.



Qualifications required for the role

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Job Description

Nursing Home Manager (NMC Registered)

Salary: up to £6 5,000

Here at Willing Care, we are seeking a Nursing Home Manager for one of our very established clients.

Our client requires a passionate, enthusiastic Nursing Home Manager, to join and manage their friendly and welcoming team. As a Nursing Home Manager, you will draw upon your extensive expertise and leadership skills, as you will be responsible for the running of all aspects of the home, ensuring it runs as efficiently as possible whilst maintaining the highest standards of quality, care excellence, parallel with the commercial success of the home.

Requirements for the Nursing Home Manager:

• Preferably have a Registered Nurse Qualification (RGN/RMN) and NMC Pin
• Evidence of further relevant post-registration professional development.
• Experience managing a Residential & Nursing Home is essential
• Level 5 Management qualification

The role of a Nursing Home Manager within the Nursing Home involves:

• Ensuring that all members of staff provide excellent standards of support to residents, with a focus on positive outcomes and promoting choice
• Promoting a positive safeguarding and learning culture, where there is openness and transparency
• Ensuring that all care-plans are person-centred, reviewed and updated regularly
• Maintaining a profitable service through cost control, effective use of resources and maintaining high occupancy levels
• Ensuring that the Home achieves and remains complaint with regulatory standards and company policies
• Ensuring all members of staff have completed mandatory and specialist training
• Completing staff appraisals and supervisions , to support their continuous professional development
• Completing internal and external audits and inspections of the service
• Carrying out investigations of any alleged misconduct and abuse reported in the service and taking appropriate action
• Building good working relationships with external agencies and the wider multi-disciplinary team
• Recording all incidents and ensuring that it is reported to all relevant internal and external departments

We are seeking a Nursing Home Manager who is passionate about the standards of care they provide, if this sounds like you, we'd love to hear from you. Please apply today.

Reference: WILL 78795/AP

Your new role
Your responsibilities as an IT support engineer include (but are not limited to):

• Utilise your technical expertise to diagnose issues with a variety of computer hardware, such as desktops, laptops, and printers, as well as software problems reported to the support desk.
• Collecting necessary information to confirm these issues, enabling effective resolution and system functionality restoration.
• Ensuring all computers and servers are current with the latest security updates and performing routine system administration tasks. They will also verify compliance with software licencing.
• Providing critical support for essential technology in high-pressure environments, including control rooms and live operations, where timing is crucial.
• Handling the setup and installation of new computer systems, including both hardware and software.
• Contributing to the planning and enhancement of technological systems and support processes.
• Performing daily maintenance, system management, data processing, liaising with technology suppliers, and disposing of outdated equipment as instructed.

What you'll need to succeed

• Be eligible to undergo security clearing/vetting
• Prior experience with hardware and software support
• Knowledge of the Microsoft technology stack - servers, operating systems, O365 suite, Active directory etc.
• Ability to work on-site 4-5 days a week in their Bedford office

What you'll get in return

• 6-Month Contract
• £180 per day rate (inside IR35)

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Looking for your next role? Why not take a look at our exciting Scheduling Coordinator role joining our Intraday team?

Come join our fantastic and dynamic new centralised scheduling team within the Planning and Resourcing Department, where your skills and contributions will be valued and make a meaningful impact!

The post holder will be responsible for the daily running of the scheduling function and supporting staff with resource planning as well as supporting with the workforce planning process.

Required to work ONSITE at either Chelmsford or Bedford. This role is predominantly OFFICE based.

Please note that the Scheduling department’s hours of operation is between 0600am and 2200pm, 365 days a year, therefore successful post holders appointed will berequired to undertake evening and weekend working on a shift rota or set days basis. This includes bank holidays and weekends.

Unsocial hours payment will be made in line with Agenda for Change, section 2 – use this link for more information on unsocial hours payments:Unsocial hours payments | NHS Employers



The post holder will be responsible for the smooth day to day running of the Scheduling function, ensuring the most cost effective and efficient use of resource supply to meet demand. Use and maintain the workforce management system to enable the department to meet its goals and objectives. Provide data entry, telephone and email support, guidance, assistance and support to managers and staff in matters relating to resource planning.

The post holder will ensure the service has the right staff, both internal and external, with the right skills in the right place to meet patient demand and deliver Key Performance Indicators (KPIs) at all times. They will need to support the workforce planning process effectively. Deal promptly, efficiently, and professionally with calls and emails from staff dealing with queries, absence, annual leave, relief shifts etc and deal with these proactively to meet KPIs and provide a good service. Respond to ad hoc enquiries from all levels of staff.



The Trust delivers services across Cambridgeshire, Bedfordshire, Hertfordshire, Essex, Norfolk and Suffolk. It is developing a new centralised approach to Planning and Resourcing based on industry best practice.

Our vision is underpinned by four goals:
• Be an exceptional place to work, volunteer and learn
• Provide outstanding quality of care and performance
• Be excellent collaborators and innovators as system partners
• Be an environmentally and financially sustainable organisation

We will aim to make the Trust a place where all who work and access our services are free from all forms of discrimination and where the diversity of our staff patients, visitors and service-users is recognised as a key driver of our success and is openly valued and celebrated.



Support the delivery of high-quality patient care according to Trust standards, policies, and procedures through being responsible for matching resource capacity to forecasted demand to improve clinical care and patient outcomes.

Provide assistance with planning rotas to include new starters, leavers and students to ensure rotas are planned accurately and efficiently.

Plan rotas to meet forecast demand, and adjust making shift amendments, for cancellations, shift swaps, sickness cover and team changes.

Plan and publish rotas according to process, ensuring adherence to demand profiling and system status planning. Contribute to the design of new rotas and oversee implementation. Use and maintain the workforce management system to plan relief shifts and review resources in line with forecasts, making changes as needed.

Input and update workforce management data accurately. Ensure compliance with Data Protection and Freedom of Information and Working Time Directive legislation.

Be responsible for allocation of leave, training, and record abstractions for operational staff accurately and support with the allocation of relief shifts as required. Collate and maintain accurate records as required. Update the workforce management system to staff requests including maternity/paternity leave, coaching and training, stations meetings, team changes, new rota patterns and leave allocation.

Plan relief and overtime cover whilst maintaining optimum skill mix and competence levels wherever possible.

Communications and Stakeholder Engagement

Deal promptly, efficiently and professionally with calls and emails from staff dealing with queries, absence, annual leave, relief shifts etc and deal with these proactively to meet KPI's and provide a good service. Respond to ad hoc enquiries from all levels of staff.

Liaise with other departmental managers to make the most effective use of resources. As part of the Scheduling Team ensure effective communication across all mediums with internal and external stakeholders alike.

Liaise with external suppliers, private providers, agencies and other stakeholders to plan and allocate relief and bank staff cost effectively and efficiently, using persuasion and negotiation where required.

Work with the Private Ambulance Services (PAS)and ensure rotas are planned to reflect forecasted demand.

Strategic Leadership and Service Development

Work closely with the ESR Team to support the development of the ESR system to develop high quality and efficient workforce information and payroll systems, maintaining accurate workforce systems and scheduling systems.

Analytical, Judgemental, and Decision Making

Use the workforce management software to deliver complex plans for operational delivery in a timely and accurate manner matching resource plans to forecasted demand profiles.

Receive requests for staff abstractions from rotas. Authorise/decline requests for staff abstractions from rotas according to protocols and where necessary liaise with line managers/HR to progress requests, ensuring fairness, equity, and consistency.

Communicate abstractions to staff and managers, both verbally and in written report form, where necessary.

Produce reports and other statistical data as required using a variety of information systems and formats.

Resource Management

Provide effective cover within the Scheduling Team, ensuring that the Department is adequately staffed and deputise for the Resource Planning Manager when required.

Liaise with the Managers and the Trust’s payroll provider on issues pertaining to timesheets, including sickness, annual leave and overtime.

Monitor abstractions, overtime spend and other designated KPI's and provide reports as required.

Work closely with the Private Provider Contract Manager to manage the planning of PAS resources and payments. Monitor and check Private Provider invoices against data held in the workforce management system and ensure any discrepancies are dealt with.

Working Conditions and Additional Information

Maintain a good working knowledge of Data Protection, Freedom of Information, Working Time Directive and other relevant legislation.

Resolve any software interface issues through error checking and contribute to the review of policies/protocols/processes, providing recommendations to improve performance where possible.

Contribute to continuous professional development of the Scheduling function, providing support to less experienced members of the team.

Participate in performance reviews in line with the Trust’s Knowledge and Skills Framework, personal training and continuous development, including one-to-one meetings with the Resource Planning Manager.

Ensure service users within areas of responsibility are provided with a quality service and that best practices are adopted within the department.

Adhere to robust systems of governance (clinical, financial, staff, information).

Contribute to the review of policies/processes/protocols, providing recommendations to improve performance wherever possible. Other duties as required by the Resource Planning Manager to ensure the smooth running of the Scheduling Department.


This advert closes on Monday 5 Aug 2024

**Additional Information:

**Job Title:** Personal Advisor (Children's Services - Leaving and Aftercare)

**Role Clarification

This role is part of a 16 Plus Team dedicated to supporting Children Looked After (CLA) and Care Leavers during their transition to adulthood. The Personal Advisor will play a crucial role in providing comprehensive support to care leavers as they navigate the challenges of independence, ensuring they have the necessary resources and guidance to thrive. This includes working closely with Unaccompanied Asylum-Seeking Children (UASC) and other vulnerable groups. The Personal Advisor will be responsible for assisting care leavers in all aspects of their lives, from housing and education to employment and emotional well-being.

**Key Responsibilities:**

- Provide individualized support and advocacy for care leavers as they transition from care to independence, addressing their holistic needs and aspirations.
- Collaborate with the 16 Plus Team and other relevant stakeholders to develop and implement effective support plans tailored to the unique circumstances of each care leaver.
- Support care leavers in accessing housing, education, employment, healthcare, and other essential services, ensuring they have the necessary resources to succeed.
- Assist care leavers in developing essential life skills, such as budgeting, cooking, and self-advocacy, to enhance their independence and self-sufficiency.
- Conduct regular assessments to identify the evolving needs and goals of care leavers, adjusting support plans as necessary to ensure their continued progress and well-being.
- Provide emotional support and crisis intervention to care leavers facing challenges or difficulties, empowering them to overcome obstacles and build resilience.
- Advocate for the rights and interests of care leavers within the care system and broader community, ensuring their voices are heard and their rights are respected.
- Maintain accurate and up-to-date records of all interactions and interventions with care leavers, adhering to departmental policies and procedures.
- Stay informed about relevant legislation, policies, and best practices related to leaving care and support services, integrating this knowledge into practice to enhance service delivery.
- Collaborate with colleagues and external partners to facilitate smooth transitions for care leavers, promoting seamless continuity of support as they move towards independence.
The Personal Advisor role within the 16 Plus Team is integral to supporting care leavers during a critical period of transition in their lives. Candidates should possess a strong understanding of the needs and challenges faced by care leavers, as well as experience in working with teenagers in a statutory setting. Knowledge and experience of working with Unaccompanied Asylum-Seeking Children (UASC) is essential. The ability to complete Pathway Plans and advocate for the rights of care leavers is paramount. A car is essential for this role, and candidates should be prepared for office-based work on designated days.

Are you an experienced Care Manager looking for a new challenge? Our client, an award winning leading provider of high-quality domiciliary care services, is seeking a dedicated Care Manager to oversee the daily operations and ensure compliance with all relevant regulations and standards.

The Role:
As a Care Manager, you will:

• Act as the Registered Manager, overseeing regulated activities.
• Ensure compliance with all relevant legislation and standards.
• Promote high standards of person-centred care.
• Lead and support the recruitment and training of Care Professionals and office staff.

The Candidate:
The ideal Care Manager will:

• Have extensive care experience with a proven track record.
• Hold or be willing to work towards a Level 5 Diploma in Leadership for Health and Social Care.
• Be highly organised with strong planning abilities.

The Package:
The Care Manager role offers:

• Annual salary of £30,000 - £40,000
• Opportunities for professional development and training

If you are a passionate and experienced Care Manager looking to make a difference, this role could be the perfect fit for you.

If you are interested in roles such as Registered Manager, Domiciliary Care Manager, Home Care Manager, Care Services Manager, or Health and Social Care Manager, this opportunity could be ideal for you. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Are you passionate about providing the highest quality of service to clients? Our client is seeking a dedicated Care Coordinator to join their team. The client is a reputable organisation committed to delivering exceptional home care services.

The Role:
As a Care Coordinator, you will:

• Develop and manage effective schedules for clients and Care Professionals.
• Prepare schedules, factoring in travel time, holidays, and training.
• Respond to schedule changes and coordinate with team members.
• Build strong relationships with clients and Care Professionals.

The Candidate:
The ideal Care Coordinator will have:

• Experience in a scheduling role within home care or a relevant environment such as logistics
• Strong communication and organisational skills.
• Team player with excellent interpersonal skills.
• Analytical and able to work on their own initiative.

The Package:
The Care Coordinator role offers:

• Annual salary of £26,000 - £28,000
• Pension scheme
• Discount cards

Our client is an award winning leading provider of home care services, who pride themselves on commitment to quality care.

If you are highly organised with a passion for home care, this Care Coordinator role could be perfect for you.

If you have experience as a Scheduling Coordinator, Care Manager, Home Care Scheduler, Client Services Coordinator, or Care Services Manager, you may find the Care Coordinator role aligns with your skills and interests. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Grafter currently has a client looking to fill a role with the following description: Lilibeth Cousins is to provide good health care service and to empower people to live there best lives in there own home, through the use of technology, professional care and support. Joining Lilibeth, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

Role:

We are looking for a Care Coordinator to join our team at Lilibeth Cousins. In this role, you will effectively a

Job Description

Nursery Manager

Salary: up to £42,000

Full-Time hours

The Nursery is a beautiful, modern Nursery setting for children aged three months to five years, it provides a stimulating environment, where curiosity and imagination is encouraged. Our client is seeking a dedicated and experienced Nursery Manager to oversee the daily operations of their childcare facility. The ideal candidate will have a passion for early childhood education, strong leadership skills, and a commitment to creating a diverse, inclusive, and welcoming environment for all children and families.

Qualifications

• Level 3 Early Years qualification or above
• Proven experience in a leadership role within a nursery setting
• Strong knowledge of the Early Years Foundation Stage (EYFS) framework and relevant legislation
• Excellent communication, organizational, and interpersonal skills
• Commitment to promoting diversity, equality, and inclusion within the nursery environment
• Current knowledge of safeguarding and child protection protocols
• Managerial experience and skills in staff supervision, performance management, and team development

Benefits:

• Company pension scheme
• Discounted childcare
• Christmas closure
• Healthcare scheme
• High street discounts
• Staff recognition and rewards

Responsibilities

• Oversee the day-to-day operations of the nursery, ensuring high-quality care and educational programs for children aged 0-5 years
• Provide strong leadership to a team of nursery practitioners, promoting a positive and inclusive workplace culture
• Develop and implement policies and procedures in line with regulatory requirements and best practices
• Establish and maintain strong relationships with parents, communicating effectively and building a sense of community within the nursery
• Ensure the provision of a safe, nurturing, and stimulating environment for children to learn and develop
• Manage the nursery budget, resources, and staffing levels effectively
• Stay updated on current early childhood education trends and best practices, and implement changes as necessary

Reference: WILL78998/TH

INDCHI

A Vacancy at Bedfordshire Hospitals NHS Foundation Trust.


We have an exciting opportunity for a driven pharmacist to lead on the provision of clinical pharmacy services to the 12 bed critical care unit, recovery units and operating theatres at our Bedford Hospital site, which treats a diverse range of medical and surgical patients requiring multiorgan support. You will also be one of our lead pharmacists contributing to the running of our clinical pharmacy service including line-management and training responsibility.

We are looking for dynamic, organised and motivated pharmacist who has experience in a variety of clinical specialties, including critical care, and will be supported to further develop their skills further in this lead role.

You must possess the vision, energy, enthusiasm and influencing skills to deliver the safest possible care to our patients. The ability to engage, motivate and work in close collaboration with medical, nursing, pharmacy and General Manager colleagues will be essential.

As a GDE site we are a digitally advanced trust with electronic prescribing already in place for inpatient prescribing on our wards and our critical care unit. Part of your role would include supporting, and helping develop, additional digital innovations within critical care at the Trust.

We are committed to personal development and you will also have the opportunity to undertake further training and will be supported to obtain additional qualifications relevant to this role.
• Work with, supervise, and be a role model for other pharmacists in order to lead, plan and develop an advanced specialist clinical pharmacy service, which is consistent with the priorities and needs of the relevant Clinical Service Line (CSL). This should be in line with local and national policies and best practice including compliance with legislation. This will ensure the safe, clinical and cost effective use of medicines and staff resources.
• Be responsible for delivering the defined service KPIs and include close working with other Lead or Specialist Pharmacists.
• Deliver specialist pharmaceutical care including (where applicable) non-medical prescribing in line with the agreed scope of practice, undertaking risk management and ensuring compliance with clinical guidance.
• Support the CSL and Pharmacy department in meeting its risk management, financial management and clinical governance responsibilities around the use of medicines.
• Lead and develop clinical pharmacy audit and practice research within the critical care. To take an active part in projects to support patient safety.
• Undertake clinical supervision of junior pharmacists, pharmacy technicians, pharmacy assistants and pre-registration pharmacists.
• Act as a professional role model to all clinical pharmacy staff, actively demonstrating integrity, ownership and leadership in all aspects of the role.
• Be a source of specialist advice for critical care for other pharmacists and other healthcare professionals.



Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.

• Work with, supervise and be a role model for other pharmacists in order to lead, plan and develop an advanced specialist clinical pharmacy service, which is consistent with the priorities and needs of the relevant Clinical Service Line. This should also be in line with local and national policies and best practice including compliance with Medicines legislation. This will ensure the safe, clinical and cost effective use of medicines and staff resources.
• Be responsible for delivering the defined service Key Performance Indicators and include close working with other Lead or Specialist Pharmacists.
• Deliver specialist pharmaceutical care including (where applicable) non-medical prescribing to a defined caseload of patients, in line with the agreed scope of practice, undertaking risk management and ensuring compliance with local and national clinical guidance.
• Support the Clinical Service Line and Pharmacy department in meeting its risk management, financial management and clinical governance responsibilities around the use of medicines.
• Lead and develop clinical pharmacy audit and practice research within the critical care, anaesthetics and theatre fields. To take an active part in projects to support patient safety.



This advert closes on Friday 26 Jul 2024

Job Description

Nursing Home Manager (NMC Registered)

Salary: up to £6 5,000

Here at Willing Care, we are seeking a Nursing Home Manager for one of our very established clients.

Our client requires a passionate, enthusiastic Nursing Home Manager, to join and manage their friendly and welcoming team. As a Nursing Home Manager, you will draw upon your extensive expertise and leadership skills, as you will be responsible for the running of all aspects of the home, ensuring it runs as efficiently as possible whilst maintaining the highest standards of quality, care excellence, parallel with the commercial success of the home.

Requirements for the Nursing Home Manager:

• Preferably have a Registered Nurse Qualification (RGN/RMN) and NMC Pin
• Evidence of further relevant post-registration professional development.
• Experience managing a Residential & Nursing Home is essential
• Level 5 Management qualification

The role of a Nursing Home Manager within the Nursing Home involves:

• Ensuring that all members of staff provide excellent standards of support to residents, with a focus on positive outcomes and promoting choice
• Promoting a positive safeguarding and learning culture, where there is openness and transparency
• Ensuring that all care-plans are person-centred, reviewed and updated regularly
• Maintaining a profitable service through cost control, effective use of resources and maintaining high occupancy levels
• Ensuring that the Home achieves and remains complaint with regulatory standards and company policies
• Ensuring all members of staff have completed mandatory and specialist training
• Completing staff appraisals and supervisions , to support their continuous professional development
• Completing internal and external audits and inspections of the service
• Carrying out investigations of any alleged misconduct and abuse reported in the service and taking appropriate action
• Building good working relationships with external agencies and the wider multi-disciplinary team
• Recording all incidents and ensuring that it is reported to all relevant internal and external departments

We are seeking a Nursing Home Manager who is passionate about the standards of care they provide, if this sounds like you, we'd love to hear from you. Please apply today.

Reference: WILL 78795/AP

INDNUR