Total 40 Customer Service job vacancies in inverness highlands iv1 1ax

Help create a home away from home??   
Are you a hospitality all-rounder and a great communicator with a passion for people and service??If you?re looking to be part of a friendly, close-knit, customer-centric team, we have a permanent full time Minesite Cleaning opportunity for you, working a Drive -in-Drive-out position based near Moranbah QLD.
Who are we looking for?? 
Our Service Attendants are team players. They?have a can-do attitude, are flexible to work across many departments and always remain focused on safety and service delivery. You are the 'backbone' of our remote sites?team. You?ll contribute extensively to the effective day to day operations and provide a service for customers, ensuring that each experience is as close to that feeling of being in a?home away from home. To be successful, you?ll need:?? 

Australian?Citizenship,?or?full Australian working rights?
Able to undergo a pre-employment medical, including drug &
... Click here to view more detail / apply for Service Attendant ? Mine Site Cleaner

Help create a home away from home??   
Are you a hospitality all-rounder and a great communicator with a passion for people and service??If you?re looking to be part of a friendly, close-knit, customer-centric team, we have a permanent full time Minesite Cleaning opportunity for you, working a Drive -in-Drive-out position based near Moranbah QLD.
Who are we looking for?? 
Our Service Attendants are team players. They?have a can-do attitude, are flexible to work across many departments and always remain focused on safety and service delivery. You are the 'backbone' of our remote sites?team. You?ll contribute extensively to the effective day to day operations and provide a service for customers, ensuring that each experience is as close to that feeling of being in a?home away from home. To be successful, you?ll need:?? 

Australian?Citizenship,?or?full Australian working rights?
Able to undergo a pre-employment medical, including drug &
... Click here to view more detail / apply for Service Attendant ? Mine site Cleaner

• Responding to emergency medical assistance calls by ambulance, patrol vehicle, and / or on foot to emergency scenes while adhering to park standard operating procedures, governing traffic ordinances and laws pertaining to the operation of emergency and patrol vehicles.
• Independently conducts accurate and complete patient assessments in the field, ambulance and clinical setting. Uses advanced knowledge of topographic anatomy, knowledge of major body systems, knowledge of emergency medical techniques and procedures and knowledge relevant to understanding the legal considerations of emergency care.
• Perform initial triage of patient(s), following with additional patient assessment. Selects appropriate patient treatment protocol and/or modifies protocols independently from basic approaches, if necessary. Appropriately determines the nature, extent, and seriousness of the patient's condition. Identifies and treats trauma and medical emergencies using knowledge of emergency medical treatment techniques/procedures, topographic anatomy, and major body systems (e.g.; skeletal, muscular, nervous, etc.).
• Appropriately documents all assessment findings, treatments and procedures, patient demographics, insurance and billing information. Demonstrates literacy in computerized information systems.
• Recognizes the signs and symptoms of life-threatening and non-life-threatening trauma and medical emergencies. Provides appropriate basic treatment as outlined in governing protocol(s), in route, or until advanced or definitive care is provided. Conducts field treatment at scene, in route or until definitive care is provided. Assists with patient treatment in clinical setting under the supervision and direction of a higher level provider.
• Communicates clearly and professionally, both orally and in writing, with patients, medical staff and public safety personnel, exhibiting familiarity with medical terminology.
• Ensures excellent condition of all ambulance supplies, medication and equipment to include checking expiration dates, stock amounts, functionality, cleanliness and repair/replacement as needed.

Starting at $46,494 Per Year (GS 5)

Are you an experienced Operational Manager that has experience of leading and supporting a customer service team and looking for a new and exciting role based in Belper?

If so we have an excellent Operational Manager role that could be perfect for you.

We are working with a fantastic client based in Belper who are looking to hire an Operational Manager to join their team. The Operational Manager will lead and support a team of customer service advisors and work with a team of Operational Managers to ensure that goals and objectives remain aligned.

To be considered for the role, you’ll require the following essentials:

• A Management Level 5 qualification or previous experience in a managerial role.
• Fundamental understanding of contact centre operational management.
• Excellent motivation and team management skills.
• Highly analytical with attention to detail.
• Ability to work on own initiative with a pro-active approach.
• Ability to manage individual performance.
• Excellent IT knowledge, particularly Excel and PowerPoint.
• Flexibility to work within fluctuating business needs and tight deadlines.

Within this position, you’ll also be:

• Lead and support a team of customer facing agents working on a specialist skill to ensure that organisational goals and operational targets are achieved and maintained.
• Work with a team of Operational Managers to ensure alignment of goals and objectives.
• Build and maintain close inter- departmental relationships, based upon the fundamental needs and requirements of our customers, and the wider business.
• Deliver exceptional customer service to B2B and B2C clients within agreed unique SLA’s.
• Lead the way by mentoring and developing individuals.
• Consistently deliver optimum efficiency of skills & resource.
• Understanding and presenting of clear M.I data.
• Working with current processes and delivering improvements to all operational functions.

Salary & Working Hours

• Salary is £ 33000 pa plus bonus
• Monday to Friday and 1/5 weekends
• 25 days holidays plus Banks,
• Amazing pension scheme,
• Free on site parking,
• Subsidised restaurant,
• International development opportunities,
• Subsidised private healthcare to name a few

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an employment agency in relation to this vacancy.

See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs

0115 697 2662

We are currently looking to recruit a Customer Service Advisor for our successful and growing client in Belper, who offer growth of their employees and offer a number of fantastic benefits.

To be considered for the role, you’ll require the following essentials:

• Proven experience of providing excellent customer service
• Natural problem solver
• Excellent communication skills
• Excellent telephone manner
• Previous Call Centre experience is desirable, however not essential.
• Have a strong knowledge of Microsoft applications and web-based platforms
• The ideal candidate will have proven customer service experience in either a face to face or telephone-based capacity. Having a calm and reassuring manner is a must, as is the ability to ensure customer satisfaction.

Within this position, you’ll also be:

• Your main focus will be to liaise with customers who contact our Client via telephone, email, SMS, live chat or Whats app
• Understanding customers situation and providing the best solution to provide an outstanding customer experience
• Ensure that all queries are answered within a timely to manner using the CRM System and ensure that these meet the Service Level Agreements that are in place
• Display a professional customer service whilst identifying potential opportunities to maximise processes and targets

Salary is £25,000

Various shifts between 8am and 6pm including some weekends

Annual bonus scheme

25 days holiday plus banks

Extensive training for all employees

Development Programme

Wellbeing programme

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.

See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs

0115 697 2662

Superintendent Process Support & Cell Start Up

Leadership role with excellent progression pathways and exposure
Join a supportive and collaborative team aligned to solve challenges together
Play a key role in continuous improvement of our Reduction Lines at Boyne Smelters Limited

About the role
Finding better ways to provide the materials the world needs.  
We are seeking a passionate people leader with a strong Reduction process focus, as well as strong knowledge of cell start up. The leader must also have a strong collaboration mindset to deliver on cell turnaround drumbeat for all three Reduction Lines and to lead our crews to success in an exciting time at Boyne Smelters Limited.
Leading on the frontline is one of the most important jobs in our business and comes with a huge amount of responsibility. We need you to motivate, inspire and ... Click here to view more detail / apply for Superintendent ? Process Support & Cell Start Up

Ozcare is looking for a new Care Manager Lead - to support the Care Manager team to develop and grow their Home Care Package business within the branch. 
Your Role

Reporting to the Branch Manager, you'll be responsible for providing leadership to a dedicated Care Manager team in the planning, managing and leading client care and support across a range of programs. You'll also play a key role in co-ordinating the involvement of Ozcare's multi-disciplinary teams and other services to support effective care. You will play a pivotal role in ensuring consistency in governance and compliance, while driving service growth.
As a Care Manager Lead you will:

Manage and co-ordinate care services to ensure the highest standards of care
Develop and implement care plans tailored to individual client needs
Liaise with clients, families, and healthcare professionals to ensure comprehensive care
Foster strong
... Click here to view more detail / apply for Care Manager Lead ? Rockhampton

About Us
Drummond & Etheridge is a leading supplier of John Deere equipment throughout the South Island. Through our extensive network of 11 branches, we supply a range of quality brands to the agricultural, construction, forestry, commercial, lifestyle and adventure/recreation sectors. Built on a reputation of talking straight with customers and providing quality service long after the initial sale, were passionate about our people, our customers, and our industry.
Were looking for an enthusiastic and organised Administrator to support all facets of our busy Service Department in our Rolleston branch. Youll play a key role in ensuring the effective and efficient running of office administration, which enables our technicians to provide quality work to our valued customers.
About the Role
This opportunity will see you carrying out a variety of administrative functions, including:

Coordinating daily pickups.
Managing parts for servicing.
Overseeing fleet
... Click here to view more detail / apply for Service Administrator

Live-in carer
Up to £140 per day*

We’re looking for live in care assistants to join our wonderful team in Scotland. At The Good Care Group Scotland we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care in Scotland.

Why we think there’s nowhere better:
- We offer a choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- We won the End of Life and Palliative Care Practice award by Scottish Care in 2023
- Free PVG for Scotland and free DBS if working in the north of England
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training (with hotel accommodation and contributions to your travel included)
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- ‘Excellent’ rated Care Inspectorate team supporting you, 24/7, 365 days a year

What does a live-in carer do?
As a live-in care assistant in Scotland, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an Enhanced DBS and PVG check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Job Description

Based at one of the following locations:

Provost Johnstone Road, Montrose;

or

St Drostans Court, Brechin

This job is workstyle 1 - Fixed.

In this workstyle most of your time is spent undertaking the direct delivery of front-line services work. Depending on your role there may be a limited requirement to access a specific council location during the course of the working week if you are not delivering your service at a council location.

Working within a supported accommodation complex, responding to calls from the onsite call system, undertaking welfare checks on tenants who require this, contacting community alarm control room for support needed for tenants, ensure fire checks are completed, monitoring who is entering the buildings.

You will be asked to indicate on your application form which position/s you are applying for.

Please note interviews will be held - to be confirmed.

Requirements

You must have the ability to become a member of the PVG Scheme.

Please refer to job outline and person specification for further details and requirements for these jobs.

About Angus Council

In addition, please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website https://www.angus.gov.uk/jobs_and_training/working_for_angus_council for more information about working for Angus Council.

The Individual

We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:

Those with disabilities, recognised caring responsibilities and care experienced young people. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.

Proud member of the Disability Confident employer scheme

Position: Administration & Customer Service Officer Job Type: Permanent Location: Ballarat, Victoria Reference: _


Administration & Customer Service Officer
gforce is looking for an experienced Administration & Customer Service Officer to work fulltime for a leading workwear and safety retailer in Ballarat.
About the Company
Our client is a prominent player in the workwear and safety industry, providing a diverse range of products such as corporate clothing, safety workwear, protective clothing, personal protective equipment, and safety boots. They are known for their commitment to quality, value, and exceptional service, supported by an innovative business model and modern store design.
Purpose:

Serve as the initial point of contact for retail customers.
Understand customer requirements and recommend suitable products/services.
Ensure all administrative tasks, including the accurate entry of sales orders, are completed efficiently and without errors.
Deliver

... Click here to view more detail / apply for Administration & Customer Service Officer

Job Expectations
Who is nbn
Nbn was founded in by the Commonwealth of Australia as a Government Business Enterprise (GBE), nbn was tasked with a clear mission: to design, build, and operate a wholesale broadband network for the nation. Today, we?ve achieved that vision, creating a network that spans the entire country, enabling internet retailers to offer affordable broadband services to both consumers and businesses.
nbn employee Benefits:

18 weeks of paid parental leave
Options to purchase leave and flexible holidays
Employee Assistance Programs (EAP)
Discounted gym memberships other corporate benefits
Options for salary sacrificing including novated leasing and many more.
An inclusive work culture that priorities balance and wellbeing
A company that offers ongoing training and support with a focus on your career growth and professional development.

A bit about your role  
... Click here to view more detail / apply for Customer Field Technician Gladstone

$ per hour
$1.10per km paid travel time between clients
Access to NFP salary packaging to increase your take home pay

We have permanent part-time positions available for Care Assistants supporting our clients across Emerald.  Your Role
As a care assistant you'll be looking after the most important people in our organisation - our clients.  Your tasks will include:

Providing the very best care and support to clients in line with their personalised care plans
Assisting clients to develop skills to encourage their independence
Attending to clients' personal care needs, including showering, dressing and other daily activities
Assisting clients with their medication requirements
Working as part of the care team, using a holistic approach, to look at every aspect of our clients' care

Your Attributes
We're looking for a person who has what ... Click here to view more detail / apply for Care Assistant -Emerald

$ per hour
$1.10per km paid travel time between clients
Access to NFP salary packaging to increase your take home pay

We have permanent part-time positions available for Care Assistants supporting our clients across Rockhampton- Miriam Vale/Agnes Waters  Your Role
As a care assistant you'll be looking after the most important people in our organisation - our clients.  Your tasks will include:

Providing the very best care and support to clients in line with their personalised care plans
Assisting clients to develop skills to encourage their independence
Attending to clients' personal care needs, including showering, dressing and other daily activities
Assisting clients with their medication requirements
Working as part of the care team, using a holistic approach, to look at every aspect of our clients' care

Your Attributes
We're looking for a person who ... Click here to view more detail / apply for Care Assistant- Miriam Vale/Agnes Waters

$ hour
$1.10 per km paid travel time between clients
Access to NFP salary packaging to increase your take home pay

We have a permanent part-time position available for an In Home Support Worker supporting our clients across Emerald. Your Role
As an In Home Support Worker you'll be looking after the most important people in our organisation - our clients. Your tasks will include: 

Providing the very best care and support to clients in line with their personalised care plans
Undertaking domestic duties including cleaning, laundry and meal preparation
Providing support duties such as shopping, transport etc
Working as part of the care team, using a holistic approach, to look at every aspect of our clients' care

Your Attributes
We're looking for a person who has what it takes to make a difference in ... Click here to view more detail / apply for In Home Support Worker-Emerald