Total 153 Customer Service job vacancies in slough sl1 3sy

Housing Support Worker

Job Type: Permanent Full -Time

Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours) - this role is also eligible for a one-off retention payment of £1000 upon successfully completing 9 months service*

*The quoted figure is a full-time equivalent value, which will be pro-rated for part-time staff – subject to qualifying eligibility of service and not being under notice at the qualifying date

Full -Time: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00

Location: Maidenhead and Slough

Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.

Making a difference

The Community Accommodation with Support, tier 2 (CAS-2) contract is a high-profile commission direct from the Ministry of Justice. Operating in every region across England and Wales. CAS-2 provide accommodation, support to low and medium risk offenders that are eligible for a home detention curfew or bail that would otherwise be held in prison because they do not have accommodation in the community. It is currently Nacro’s largest single contract and is set to grow by 60% over the next 18 months!

What will you be doing:

In this role no two days are ever the same and you will have the opportunity to make an impact and a difference for our service users and wider communities. Managing your diary to meet the requirements of the role, you’ll meet with service users, discuss support needs and how we can help them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and court staff to best support our service users. You’ll also need to be able to help our service users with applying for Housing Benefit and paying rent etc. All of our properties require to meet the ‘Decent Homes Standard’ and to do that you’ll need great attention to detail to ensure that our homes are clean, tidy and all repairs are reported and actioned, so they are readily available for our service user to move into.

People who love this role are:

• Resilient – doesn’t take the events of the day home with them, undertakes activity to care for own wellbeing.
• Curious – will ask questions to understand before finding solutions or signposting.
• Emotionally intelligent - Perceptive to human behaviour, instinctively knows when something isn’t right.
• Has a level of self-confidence and knows own limitations. Positive outlook – enthusiastic and willing to learning.
• Warm personality, smiles and gives appropriate eye contact, demonstrates.
• Demonstrates team working and supports peers. Combines efforts with others.
• Personal values match those of Nacro.

What are we looking for:

• Genuine interest in people – wants to interact with people through different methods (phone, email, face to face) and can change their own communication style to meet the needs of the audience and situation. Listening, asking questions to confirm understanding, clear and concise, doesn’t always accept the status quo. Uses common sense to help make decisions.
• Acts with integrity and within professional boundaries in the service users' best interests and Nacro. Knows when to escalate issues or concerns, and to ask for help.
• Able to manage competing priorities – manages self, is organised to deliver, updates systems and reports in a timely manner, sets reminders and follows up to ensure outcomes happen. Pays attention to the detail.
• ICT literate – training will be given for our systems, need to be able to use outlook, word and excel at a basic level. ·

Non-Negotiables - Without these things you would find it very challenging to complete the job role.

• Full clean UK Driving licence.
• Access to vehicle - you will be reimbursed for your mileage at 45p per mile.
• Willing to undertake extensive travel for business. ·
• Business car insurance will be required if appointed for the post
• An enhanced DBS check will be required for this role. as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.
• We welcome applications from individuals with lived experience of the criminal justice system, and having a criminal record will not necessarily preclude you from being successful in your application.

Rewards and Benefits-

• 25 days holiday + bank holidays
• Free eye test and £50 contribution towards glasses
• Employee assistance programme
• Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements.
• The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.

If you have any questions or would like to have an informal chat regarding the role, please email Ellie.Frisby@nacro.org.uk

This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues.

Request for Visa Sponsorship – NOT AVAILABLE FOR THIS VACANCY

Nacro is a visa sponsorship licence holder. There is strict criteria for visa sponsorship set by the British Government. This vacancy does not meet the eligibility criteria for sponsorship, however depending on your personal circumstances there maybe a different route for you to be able to legally work with us.

Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Domestic.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

The Role


Cleaning all areas of the Care Home
Following the infection control regulations and policies
Respecting the privacy of individuals and residents
Creating a warm and friendly atmosphere for our residents


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time.
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


Career Development

Whether you are an experienced Domestic or are looking to start a new career, Care UK can provide you with a thorough training and induction programme to further develop your skills, with lots of opportunities for progression.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Job responsibilities To work with the Social Prescribers, to promote and develop the service To manage a caseload of patients maintaining accurate records of each contact and share information appropriately To undertake patient assessments as deemed appropriate, mainly in the patients home To make referrals or signpost to statutory and voluntary services - following up as appropriate Promote social prescribing, its role in self-management, and the wider determinants of health. Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, providing reports including monitoring and evaluation including general feedback on social prescribing. Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care. Provide personalised support and work with patients to help them better understand their health and wellbeing Work with the person, their families and carers and consider how they can all be supported through social prescribing. Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards. The Social Prescriber will complete the following as part of the role: NHS England and NHS Improvement online learning programme https://www.e-lfh.org.uk/programmes/social-prescribing/ Be enrolled in, undertaking or qualified from appropriate training as set out by the Personalised Care Institute https://www.england.nhs.uk/personalisedcare/supporting-health-and-care-staff-to-deliver-personalised-care/personalised-care-institute/ ribing on their

This is how relief work should be!

ICTS are looking for reliable and technology savvy Relief Security Officers to ensure the security and safety of premises and people amongst the sites of our new Data Centre client in the Slough and Uxbridge area.

You'll be required to work 12 hour shifts, and be part of a relief team that will support the ongoing operation to cover holiday and leave. You'll need to be flexible enough respond to last minute blow outs, but in return you will be paid a minimum of 36 hours a week, even if you are not required to attend any shifts for that week! Of course, if you work over 36 hours a week, you will be paid for those hours too!

ICTS are rapidly becoming the number one Security provider for Data Centres in the UK, and are the number one payer for Data Centre Security Officers in the UK. Your wages will reflect that with a competitive wage compared to local Data Centres.

An experienced Security Officer, you will carry out a range of duties in a modern and fast paced environment, including:

- Managing access control for buildings and car-parks - for employees, visitors, and contractors.

- Patrolling the buildings, car parks, and grounds to deter and detect problems.

- Checking and challenging ID passes with a professional and friendly approach.

- De-activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site.

- Fire, security and building systems monitoring, including CCTV.

- Identifying and reporting Health & Safety issues and carrying out first aid if necessary.

- Responding to customer requests and queries

- Maintaining records including incident reports using computer- and paper-based systems

An SIA Door Supervision (DS) or Security Guarding (SG) license is essential, and to succeed in this role you will also need:

- Excellent communication, organisation and interpersonal skills

- The ability to remain calm and professional under pressure

- Experience in a customer-facing role, ideally in security

- Five years' checkable history and references

- To pass a criminal records check (CRC) to the required standards

The following would also be useful, but are not essential:

- SIA Public Space Surveillance (PSS) (CCTV) licence

- First Aid qualification

- Experience in a similar role

Full training, uniform and health and safety equipment (PPE) are provided.

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.

Attached you will find the Job Description and Person Specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting. For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Early Years Practitioner

Are you an experienced Early Years Practitioner looking for your next challenge? We are seeking a dedicated and passionate individual to join a well-established setting in Slough on a 3-month initial contract.

Rate: £16.75 umbrella an hour (£13.34 PAYE)
Shifts: 8am - 4.15pm or 9am - 3.15pm

Key Responsibilities:

• Support the daily operation of the setting, including the delivery of curriculum and educational programmes.
• Provide full care and supervision for children, ensuring their individual needs are met.
• Work in partnership with local primary schools and agencies to ensure smooth transitions and integrated care.
• Uphold the setting's policies on safeguarding, equality, and inclusion, while promoting high standards of behaviour.
• Ensure compliance with OFSTED standards and maintain accurate records.
• Assist with marketing activities and promoting the setting to parents, local schools, and the wider community.
• Contribute to staff meetings and planning sessions, and work flexibly across different early years settings as required.

Requirements:

• Level 3 qualification in Early Years or equivalent.
• Previous experience in a similar early years role.
• Enhanced DBS check required.

This is an exciting opportunity for a committed Early Years Practitioner to make a positive impact in a dynamic, supportive environment. If you are passionate about early childhood education and meet the above requirements, we would love to hear from you!

To Apply: Please submit your CV outlining your experience and suitability for the role.

Are you dynamic? Are you passionate about working in Critical Care & Surgery? Are you looking to work in a committed, driven team, striving to develop evidence-based practice & embed patient-focused care? If so, we are looking for you to join our expanding Surgical & Critical Care team right now!

Following recent successful business cases we are looking to recruit additional staff into the Critical Care and Surgery Team at Wexham Park Hospital. We are very excited to have the opportunity to further expand the Critical care and Surgical physiotherapy team.

This post offers the exciting prospect of being a core member of the team working in Critical Care & Surgery. This will include inpatient work in Critical Care, Surgical Acute Dependency Unit, General Surgery, plastics & ENT. There will also be opportunities to contribute & collaborate with our award-winning surgical prehabilitation service & our innovative Critical Care Rehabilitation & Follow-up Service.

You will be supported & developed by both your Band 7 Team Leader & our cross-site APP for Critical Care. We are committed to ensuring we deliver high quality, individualised care to patients on critical care & the surgical wards in line with best practice, as well as developing our staff to achieve your career aspirations.

Please note that we are unable to provide visa sponsorship for this position. Applicants must have the right to work in the UK.



This post holder will work within the team providing surgical & critical care physiotherapy services at Wexham Park Hospital.

They will provide therapeutic clinical expertise & quality advice to patients on critical care & surgery as well as support to the multi-disciplinary team. Clinical supervision, appraisal and teaching of band 5's & students will be core components of this role.

They will demonstrate excellent communication and collaborative working, along with other clinical specialists across the Trust, in order to provide a high quality, efficient service.

With support & direction from their Team Leader & APP they will participate in service development & audit as well as education to both physiotherapists & the MDT.







Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Attached you will find the Job Description and Person Specification document which provides more detail about the essential and desirable skills and experience needed for this role.

We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.


This advert closes on Wednesday 13 Nov 2024

Senior Support Worker (Practice Lead)

Postcode: SL1, Slough

Contract type: Full time, Fixed Term 12 months

Pay: £11.94 per hour

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Our team members are our most valuable asset. Without them, we simply wouldn’t be who we are today. We’re always on the hunt for experienced Support Workers who want to continue to make a difference and help others – so what are you waiting for?

Become a Senior Support Worker at Achieve together and shape lives
As a Senior Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Senior Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
It would be advantageous to have some experience of healthcare work for this role, but it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Customer Advisor
Slough
12 Months Maternity Cover, Full time 37.5 hours per week
£12.58 - £14.50 Per hour dependent on skills and experience
Working Hours: Mon-Fri 8:30am-5pm
ASAP Start

Our client, one of the world's leading industrial companies are currently recruiting for a Customer Advisor to join their busy team in Slough.

Role Overview:
To provide a superior level of customer service to all customers contacting the Technical Advice Centre and complaint resolution via various platforms including social media. Championing the voice of the customer ensuring all customers are properly managed and their feedback shared with the business, to improve products for the future. Managing your own time with up to 80 open complaints at any one time, whilst managing complaint costs in a fast paced and pressured environment. Negotiating complaints worth thousands which could have legal involvement along with multiple stakeholders.

Role & Responsibilities:

• Deal with any customer query relating to their current or possible future needs. Sharing customer trends in feedback to develop improvements in future product and service offering.
• To ensure all open complaints are contacted at the set frequency to maintain ownership and the customer expectation.
• Record all data on CRM accurately according to the needs of the business.
• To be prepared to make decisions, agree and negotiate settlements that could be worth thousands of pounds. Ensuring the appropriate level of sign off is agreed throughout the process.
• Understanding the risks involved with handling social media interactions, with a unique style of writing and responding on a social platform within agreed timeframes.
• Communicating with third party suppliers regarding any queries either party may have regarding products or orders placed.
• Organising laboratory testing to help resolve customer complaints by means of samples.
• Placing literature and sample orders
• Respond to all customer feedback generated via Survey Monkey
• Report any website errors to the appropriate teams
• Adhere to all HSE and clear desk policies.
• Understanding the importance and risks that are associated with customer HSE complaints. Managing the HSE Alerts process in each case.
• Keeping up to date with product knowledge and any current product resolutions.
• The ability to manage a difficult customer; able to diffuse a situation and propose a suitable resolution. Whilst remaining calm and not taking and comment from the customer personally.
• In the role the Advisor needs to be able to handle the pressure of workload and stresses that come from a high pressured customer contact environment.

Using your excellent communication and customer service skills, the Customer Service is responsible for:

• Providing our customers with expert technical advice, including specification advice on all decorative brands & products. Able to identify complaints and issues that may be potentially sensitive or may risk the businesses reputation and highlight to the crisis team as appropriate.
• Turning complaints into opportunities & maintaining ownership at every opportunity, whilst proactively promoting products and services.
• You will also be responsible for agreeing & negotiating settlements that are satisfactory to the customer and appropriate to the business.
• To interact with customers over the phone, in writing (letters & emails) and on social media platforms
• The ability to effectively communicate different types of technical reports to all types of customers, in a way they can understand.
• Being a team player and assisting your colleagues where necessary with day to day administration tasks, including allocation of post, filing, processing free of charges, courier requests and logging complaints.

You will have an excellent understanding of IT packages, ideally including SAP, Word and Excel and previous customer service based environment experience to include inbound and outbound phone contact.

If you feel like this could be the role for you, click 'apply' today!

What skills and experience we're looking for

We want to hear from you if you are a committed, proactive and flexible Behaviour Support Worker, Learning Support Mentor or SEN Teaching Assistant who could make a difference to pupils’ lives and their experience of education, especially those who have become disengaged. We have vacancies in both Key Stage 3 or Key Stage 4 at our secondary Alternative Provision in Slough and in our Millside School SEMH Specialist School, assisting pupils in overcoming barriers to learning.

Haybrook College educates young people aged 11 to 16 who have challenging and complex Social, Emotional, and Mental Health difficulties (SEMH) or medical needs. We have multiple provisions providing bespoke, child-centred and high quality education programmes, which aim to ensure that all the students individual educational needs are met. We offer provision for a range of students across KS3 to KS4, as a result of SEND, Managed Moves, Permanent Exclusions or out of area placements.

If you want to find out more about Haybrook College, look at our website www.haybrookcollege.co.uk to see the different programmes on offer.

Our ideal candidate will:

• Have experience working with either small groups or 1:1 with students who may have complex social and emotional difficulties, may demonstrate challenging behaviour or who may have Special Educational Needs. This may be as a mentor, teaching assistant, youth worker or other support role.
• Be able to mentor students with a confident and positive approach to motivate and engage them in their learning.
• Be able to remain calm in challenging circumstances, providing a safe and positive learning environment and de-escalating any threatening or aggressive behaviour.

What the school offers its staff

Early finish Fridays (1.30pm).

Further details about the role

This position is known internally as “Sports Coach Mentor” and is advertised as such on the Haybrook College website. Please note that CVs will not be accepted without a completed application form.

Applications will be reviewed on a rolling basis and the position may close earlier if the right candidate is found.

Commitment to safeguarding

As part of our commitment to safeguarding the welfare of children and young people, it is College policy to obtain references prior to interview. Applicants will be required to undertake a DBS enhanced disclosure. Haybrook College strives to be an equal opportunities employer and recruits from all sections of the community solely on basis of ability to fulfil the job requirements. As per KCSIE guidance, we may consider searching for your profile online.

Job Title: Strategic Recruitment Manager
Location: Slough
Salary:£340.94 Per Day PAYE
Contract:3 months temporary ongoing
Hours: Full time 9-5:30 p.m
About the Role

Are you passionate about finding and nurturing the right talent to drive organisational success? We are looking for a Strategic Recruitment Manager to lead and shape recruitment strategies at all levels, from entry roles to executive leadership. This role oversees both permanent and temporary hiring, as well as entry-to-work programmes, ensuring efficient and impactful resourcing across the organisation.
Key Responsibilities

• Design and deliver a strategic recruitment service to meet current and future skill needs.
• Establish recruitment standards, frameworks, and tools, including competencies and question banks, that align with organisational goals.
• Develop and implement inclusive recruitment training programmes.
• Drive recruitment strategies in collaboration with internal and external stakeholders to ensure a strong talent pipeline aligned with workforce plans.
• Lead initiatives to enhance diversity and inclusion in recruitment processes.
• Utilise data insights to continually refine recruitment practices and improve performance and outcomes, working closely with data analysts to shape strategies.
• Anticipate and address skill shortages by leading proactive market engagement and shaping talent attraction strategies to ensure a high-quality candidate experience from brand awareness to onboarding.
• Oversee senior leadership recruitment, ensuring a smooth, high-quality process for leadership hires.
• Manage supplier contracts for recruitment services, ensuring compliance with standards and driving continuous improvement in resourcing practices.
• Lead a high-performing recruitment team, fostering a culture that supports strategic decision-making and meets the organisation's resourcing needs.

About You

• Education & Qualifications: Bachelor's degree (RQF Level 6) with a CIPD qualification or equivalent.
• Professional Expertise: Extensive experience managing large-scale recruitment services, with strong knowledge of employment law in resourcing.
• Leadership: Proven ability to lead teams in a customer-focused, fast-paced environment.
• Strategic Vision: Skilled in process improvement, change management, and programme management, with the ability to interpret data and shape recruitment strategies.
• Interpersonal Skills: Excellent communication and relationship-building skills with a talent for influencing stakeholders.
• Technical Knowledge: Expert in recruitment methodologies, talent attraction, and current recruitment technologies.

What We Offer

• An opportunity to lead and influence recruitment strategy on an organisational level.
• A collaborative environment, with close partnerships across multiple teams.
• A role with direct impact on long-term resourcing and organisational goals.

Bank Support Worker Slough - £12.00ph

We’re on the hunt for genuinely caring, hands-on Bank Support Workers with a passion for enhancing the quality of life of the people we support.

As a bank support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported assisted living unit Langley Road in Slough is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Bank Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

The fact you’re here makes us think you’re exactly the type of person who is passionate about care. Just as importantly, you’re ready to put the happiness and well-being of the people who live with us at the heart of everything you do.

What’s more, we’ve now adopted a flexible working approach to all our roles as many of our people prefer part time contracts. That means you’ll have as much flexibility as you need to fit your role around your other commitments. All you need to do is tell us the hours you want to work and we’ll do our best to make it happen.

About the role

As a Care Assistant/Carer on our team, you’ll care for our residents like they’re your own family. It’s all about looking after their physical, psychological and social needs, and day to day you’ll help with personal care activities such as washing, personal hygiene, dressing and assisting with meals. All to make sure we remain the best quality, most highly regarded Care Provider in the United Kingdom.

About you

We provide full training so we’d also love to hear from you whatever your background, its just as important is that you’re organised, have great communication skills, and that you’re flexible enough to work shifts. We also believe in giving you a great career pathway, so maybe your next step might be Nurse Associate and we are committed to supporting you on your journey.

About us

We’re among the UK’s largest independent care providers, employing thousands of staff in over 80 homes across the country.

Investment in new technology and services is key to our reputation for high-quality care provision, as is our commitment to staff training programmes and our emphasis on progressive career paths.

Our vision is to be the best quality, most highly regarded Care Provider in the United Kingdom, and an employer of choice for care workers.

We truly understand…

That people are unique - this means everyone we care for is one of a kind, so we surround ourselves in their stories and we celebrate their individuality.

The importance of passion - it fills every one of us, it fuels our devotion for the people we care for, and it makes our homes happier.

That honesty is everything - no-one wants to think about the time when a loved one needs care, but we’ll be here to help when that time comes.

That happiness comes with openness - we proactively support new friendships, new discoveries and better ways of living as our residents enter the next chapter in their lives.

Apply now

If you’re ready to start your journey as a Carer/Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Proud member of the Disability Confident employer scheme

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About the Role

As a Senior Care Assistant for Maria Mallaband Care Group we ask you to care for our residents like they are your own family, caring for their Physical, Psychological and Social needs. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals. We would love to hear from you if you have previously worked as a Senior Care Assistant, Senior Care Giver, Homecare Worker, in Social Care or as a Community Support Worker.

We offer our care staff flexible hours on full or part time basis over the 7 day week to offer a good work-life balance.

*Candidates must have their level 2, with Senior Care experience and be willing to complete their Level 3 Health & Social Care qualification (if not already obtained) in order to be considered for this role.

"Become a Key worker and make a difference"

About You:

Above all, we’re looking for kind and caring people who want a job where they can really make a difference to people’s lives. Our successful candidate will have the following qualities and experience:

Experience of leading a team.

A committed and organised approach.

A confident communicator with excellent verbal and written communication skills.

Flexible to work shifts.

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Additional experience desirable for this role:

Previous experience working in a Care Home environment (Essential).

Experience of working as a Senior Care Assistant (Essential).

Level 3 qualification in Health and Social Care (desirable but not essential to commence in the role, although essential to complete on successful appointment of the role if not already obtained and much already have your level 2)

Apply now

If you’re ready to start your journey as a Senior Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Proud member of the Disability Confident employer scheme

THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY

About the Role

Join us as a Clinical Lead at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care.

As an advocate for our residents, you will play a crucial role in leading clinical teams to provide and maintain the highest standards of nursing and care, while supervising colleague training and performance. Your skills will shine as you champion dignity and safety, serve as a role model to those working with you, and provide a true sense of purpose to those living with us.

Key responsibilities of the role include:

• Assisting the Home Manager and/or Deputy Manager with administrative duties as well as nursing/care tasks
• Maintaining overall responsibility of nursing/care management and care governance in the absence of the Home manager, including working as Nurse in charge.
• Medication administration and Care plan quality
• Providing physical, emotional, and spiritual support to our residents
• Ensuring resident safety and implementing safeguarding policies
• Team management and shift planning
• Coaching, training and mentoring
• Infection prevention and control
• Liaising with General Practitioners and Multi-Disciplinary Teams
• Assisting the Home Manager with care home inspections and visits where required
• Upholding clinical governance standards and leading clinical governance meetings

About you

Being one of our Clinical Leads means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes.

You will have developed leadership skills by supervising teams, ideally in care home settings, and you will have excellent knowledge of safeguarding, DoLs and the Mental Capacity Act, putting this into practice when guiding others. Wherever you may be in your career, we will also support you with further training and development to help you build your confidence and skills.

A few things will be essential to be successful in this role, and these are:

• A Nursing qualification recognised by the UK NMC
• A valid UK NMC PIN and registration to practice as Registered General Nurse(RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN)
• Previous experience leading clinical/care teams and managing team performance
• Good understanding of clinical policy frameworks
• Ability to perform physical tasks such as assisting residents with their mobility
• Flexibility to work different shifts and a proportion of Bank Holidays, as necessary

To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks.

What we offer

Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Paid annual NMC renewal fee
• Flexible working patterns to suit your lifestyle
• Cycle to work scheme**
• Service recognition rewards
• Training support and development opportunities
• Employee Assistance Programme and Wellbeing support
• Discounted gym membership

To find our more about our rewards and what makes us great, visit our Careers page on www.mmcgcarehomes.co.uk/careers

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Our commitment to ED&I

We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone’s unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background.

Next steps

Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care.

Proud member of the Disability Confident employer scheme