Total 128 Customer Service job vacancies in telford tf1 5tb

Are you a kind, enthusiastic individual looking for a fulfilling career in care and support?

We are seeking passionate people to join our service in Madeley, Telford. We provide personalised care and support to individuals with learning disabilities in our homely, self-contained flats. You will be working with our residents, encouraging them to follow their passions and engage in a wide range of activities to promote their independence. This is an active service, and you’ll be joining a team of Support Workers who truly love their job and the work that they do.

Your role will include:
• Providing excellent, respectful person care, administering medication, hoisting and lifting and help with domestic tasks such as cooking/cleaning
• Encouraging residents to engage in a range of exciting social activities both within and outside the home
• Developing warm and trusting relationships with service users enabling them to enjoy their time at the service to the fullest

We offer flexible, permanent contracts. You do not need previous care experience for this role, as full training will be provided. A full, clean driver’s license is required.

Benefits of working with Creative Support:
• A one-off bonus of £100 upon successful completion of the 4-month probationary period
• Competitive pay and a pension with company contribution and 28 days annual leave
• Company paid enhanced DBS for all staff
• Free employee support programme
• All our staff are supported 24/7 by our out-of-hours teams
• Support to complete the nationally recognised Care Certificate and Social Care Diploma

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We can only accept applications from candidates who are located in and eligible to work within the UK.
We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

Applicants seeking sponsorship – We can only accept candidates whose Visa is valid beyond three months of the listed closing date as we cannot guarantee The Right of Work.

Proud member of the Disability Confident employer scheme

Job Title: Housing and Care Manager (CQC regulated)
Location: Donnington, Telford
Hours of Work: Full-Time with shared on call
Salary: £35000 to £40000




I am partnering with a dynamic and innovative organisation committed to providing exceptional housing and care services for older adults and adults with disabilities to recruit for an exceptional Housing and Care manager. They are in the process of opening a brand-new, state-of-the-art Extra Care Scheme and are looking for the perfect manager to complement the day to day running of this setting, as well grow with them during an exciting time of investment and development.

As a Housing and Care Manager, you will be responsible for the overall management and delivery of high-quality care and housing services within their Extra Care Scheme. You will have the opportunity to lead a team of dedicated care professionals and contribute to the well-being of your residents, creating a warm and supportive environment where they can thrive.

Key Responsibilities:

Care Management: Oversee and manage the care services provided to residents, ensuring they receive personalised, person-centred care that promotes independence and dignity.


Staff Leadership: Lead, mentor, and develop a team of care staff, ensuring they are trained, motivated, and equipped to provide the best possible care.


Resident Services: Work closely with residents and their families to understand their needs and preferences, and develop care plans that align with their goals.


Health and Safety: Ensure that the Extra Care Scheme complies with all health and safety regulations and maintains a safe and welcoming environment for residents and staff


Budget Management: Manage the budget for the Extra Care Scheme, ensuring resources are allocated effectively and responsibly.


Quality Assurance: Implement quality assurance processes to monitor and improve service delivery, working towards achieving and maintaining high standards of care and housing.


Essential Requirements:
- NVQ Level 5 in leadership and management and relevant mandatory training
- Flexibility to share the on call rota
- Full UK driving licence and access to your own vehicle
- Proven experience in care management, preferably in an CQC regulated services, extra care or assisted living settings.
- Strong leadership and communication skills.
- Knowledge of relevant legislation and regulations in the care and housing sector.
- Exceptional organisational and problem-solving abilities.
- Compassion, empathy, and a genuine commitment to improving the lives of older adults, including those with a dementia diagnosis.

In return for your excellent experience, skills and qualifications, you will be rewarded with:


- Competitive salary between £35000 and £40000.
- An opportunity to work in a brand-new, state-of-the-art Extra Care Scheme.
- Generous annual leave allowance
- Access to health and well-being benefits, as well as an Employee Assistance Programme
- A supportive and collaborative work environment.
- Professional development and growth opportunities.
- The chance to make a positive impact on the lives of residents and their families.

How to Apply:
If you are passionate about providing exceptional care and housing services and are excited about the opportunity to lead in a cutting-edge Extra Care Scheme, I would love to hear from you.

Registered Manager Domiciliary Care

Office based working in our Telford office – £35,000 to £40,000 per annum with an agreed bonus structure.

Are you a Registered Manager with a passion for improving people’s lives? Here at Komplex Health we are looking for someone who can lead our domiciliary support service!

Why Join the Komplex Health?

At Komplex Health, we believe that excellent care and support enables people to live the life they want. We are proud of our expertise, and we are looking for a highly motivated Registered Manager to shape our commercial growth strategy within our domiciliary support.

Reporting into the Regional Director, this role is about supporting our service users and accountability for our fantastic domiciliary delivery. This includes leading a team of wonderful coordinators, team leaders and HCA’s, we are looking for a dynamic leader who will continue to grow this important part of our business and continue with the fantastic service approach we currently deliver.

About you

You are a confident individual who inspires the people around them with a “can do” positive attitude.
You have demonstrable evidence of change management
You have a successful background within running a successful domiciliary project
You have extensive experience of working in a CQC regulated environment
You have successfully implemented new packages of care
You are an experienced leader with previous management experience, preferably in the health and social care sector
You have a strong understanding of the successful delivery of budgeted growth
You have working knowledge of the current commissioning environment, current funding streams that is related to
Health and Social Care
You have strong personality that wants to guild their team and improve the lives of the individuals we support
Why join Komplex Health?

With the dramatic growth over the past 18 months, Komplex Health operates in many parts of the country however our domiciliary support is currently based across the Telford and West Midlands area however we are looking for that person who can help us grow within the domiciliary marketplace.

By joining Komplex Health, you will be part of a highly motivated, experienced team who care about what we do and the support we deliver.

You will be supported to achieve your ambitions whilst making a difference to people’s lives.

Benefits:

We offer a supportive environment with a real focus on our employees’ wellbeing and offer numerous training and development opportunities. Some of our benefits include:

Enhanced Senior Leadership Team benefits package, including:

A wealth of employee benefits
An attractive salary
An attractive bonus structure based upon your budget
33 days holidays (including Bank Holidays).
Day off for your birthday
Excellent, fully funded training
Employee recognition scheme
Confidential employee advice line
Wellbeing support
Free DBS
Death in service
The interview process:

Shortlisting will be followed by a first interview conducted by the Operations Director and Director of Nursing.

Please send your CV to (url removed) by the 18.06.23, any CV’s received after this date will not be considered.

Agencies – please note that this role is not open to agencies and any speculative CV’s that are sent to the any Komplex Health employees will be treated as a gift.

An experienced Service & Breakdown Engineer is required by a leading name in the boiler market to work across their region, carrying out Domestic Heating & Boiler repairs and servicing. The position will see you working on central heating boilers and some associated gas appliances in domestic properties, both private and some housing association homes too.

The role will see you at times fault finding, diagnosing and repairing boilers which some other previous engineers or other companies were not able to. In addition to servicing and repairing the Gas boilers and heating systems you will be delivering excellent customer service at all times representing the company’s image and brand in the market.

Overview of the role:
Diagnosis and fault finding on gas boilers and some associated gas appliances
Repairing of gas boilers
Replacement of parts
Servicing of domestic gas boilers
Completion of CP12’s
Central heating System diagnosis

Experience & Skills Required
Hold current Gas ACS Certificates – CCN1 & CEN1 / CENWAT1
Working as a gas engineer since qualifying and hold a valid gas safe register card
Previous boiler fault finding experience
Boiler fault diagnosis and repair
Solid and structured Boiler Servicing knowledge
General Boiler fault codes knowledge
Competent on Electrical safety checks and use of a Multi Meter

What's on Offer
Working within an international business, you will enjoy the benefits that come with this and the company name brand and name behind them. The security and benefits that also come with this are certainly generous as is the opportunity for further career progression within the organisation too. Benefits include a great basic salary, Superb OTE, van, private use of van including pre-paid fuel, Contributory Pension, 25 Days Holiday and more.


Salary :- Up to £41K Base (c£52K OTE) + Van, Pension, Health Insurance, Sick Pay & Excellent Benefits
Location :- Wolverhampton & Telford (WV/TF Postcode)
Company:- The organisation are one of Europe’s leading name in the Boiler, Heating and Renewable technology market.


Diversity & Inclusion
Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.

Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for Community Payback Supervisors in Telford - Immediate Starts Available subject to security clearance!

LOCATION: Telford
SERVICE: Community Payback
HOURS: Full time
DURATION: 2+ months contract
PAY RATE: £18 - £20.07 per hour (DoE)
Community Payback Responsibilities, Activities & Duties

• Conduct Pre-Placement Unpaid Work Induction sessions
• Ensure Health & Safety procedures are followed, alerting the relevant staff to any risk, ensuring that any associated paperwork is completed accurately and on time as required, including contributing to the review of placement risk assessments.
• Ensure that appropriate tools, equipment and supplies are available in accordance with local procedure and that instructions for safe use are followed by service users
• Use pro-social and other motivational techniques to ensure that service users complete the work assigned in a disciplined and well-behaved manner
• Monitor the attendance of service users allocated to agency placements and promote successful completions.
• Maintain all service users' records in accordance with organisational requirements ensuring that all information is updated onto the case management system in a timely and accurate manner.

Community Payback Essential experience

• Effective inter-personal skills with the ability to supervise people constructively while maintaining authority
• Evidence of problem-solving within a workplace or similar environment
• Knowledge of safety at work, public protection and risk of harm in all aspects of work

Community Payback Technical requirements

• Basic knowledge of First Aid and willingness to undertake further training
• Driving Licence

If you are interested in applying, please contact Oliver Jefferson on 01772 208962 or send your CV to oliver.jefferson@servicecare.org.uk
**We offer a £250 referral fee bonus for any Candidates you refer**

Proud member of the Disability Confident employer scheme

Mental Health Support Worker

Search Health-care are working with a Nationally Recognised Health-care Provider to source a number of experienced Mental health support workers for a York based mental health hospital.

The Role:

The emphasis of this job will be working in a medium secure unit supporting individuals with severe mental health difficulties.You will be expected to work on male and female wards.The ideal candidate will have at least 6 months previous experience working as a mental health support worker with previous experience with acute mental health.You will be expected to work on different wards such as acute mental health, eating disorders, brain injury and rehabilitation.We are particularly interested to hear from candidates who have previously completed MAPA/PMVA training.

What we are looking for in you:
* Passionate about helping others and have the ability to support and encourage people to achieve their full potential.
* Commitment to ensure that people with disabilities are valued and enabled to take control of their own lives.
* You are looking to build a fulfilling and rewarding career in social care, truly making a difference to the lives of those who you support.
* You have at least 6 months experience in the health and social sector and are able to provide
2 years of employment referencing
* Have MAPA or PMVA training

Benefits:
Flexibility to base your work around existing commitments
Competitive hourly rates of pay as well as holiday entitlement

If you have the above experience, please contact us asap on 0113 308 8084 to register your details, or send us your CV to Oliwia.Kloc@search.co.uk. If you meet the relevant criteria, you will be invited to attend an interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Autonomous practitioner who is able to work independently and in conjunction with other members of the MDT. The ACP will understand and demonstrate evidence-based practice and have a broad knowledge of clinical governance, enabling them to work within their scope of practice. The ACP will be an experienced caring practitioner with highly developed clinical skills and be able to demonstrate critical thinking whilst working within professional boundaries The ACP will work collaboratively with the MDT to support the delivery of policies and procedures Participate in local initiatives to enhance service delivery and improve patient care Take an active role in clinical supervision and reflective practice Be educated to masters level, this education will include the following core areas: comprehensive physical assessment of all body systems across the lifespan, history-taking and clinical decision-making skills health and disease, including physical, sociological, psychological, and cultural aspects of history-taking, public health, epidemiology, health education, and promotion The ACP will also be an independent prescriber. Contribute positively to innovative change, be flexible, responsive to new ways of working

Are you a compassionate and driven individual looking for a career that makes a real difference in people's lives? At Eden Futures, we are dedicated to empowering those with learning disabilities, enduring mental ill health, autism, and other complex needs.

We are eager to connect with passionate individuals who are committed to providing person-centred care. If you have the empathy, resilience, and dedication it takes to enrich the lives of the individuals we support, we want to hear from you! If you haven't worked in care before, we will provide you will all the support required. When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning and shadowing experienced members of your team. For those new to care, we will make sure that you are given the support to complete your Care Certificate and gain a nationally recognised Level 2 qualification in Health and Social Care or relevant to your role, partnering with our provider company Paragon Skills.

*Roles are paid at an hourly rate (£10.20 - £10.42 per hour). The salary shown is as a per annum equivalent for information only. The higher rate is applicable to those aged 23 years and over and based on 42 hours per week. NLW applies and will be pro rata'd based on contracted hours.

We are flexible regarding full or part-time hour contracts and we will also consider candidates who may be looking for Bank. Shifts can vary across days, nights and weekends, offering you the flexibility to work around commitments you may already have.

Our application process

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. As part of our application process, we carry out telephone screening with our candidates.

At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974. Before joining us you will be required to have an Enhanced DBS Check. Further information will be provided to you at the telephone screening stage.

As per our privacy notice, all pre-employment checks are carried out by our third-party provider, Adecco.

It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.

As a Support Worker you will receive the following benefits:

• Take your Birthday off plus 5.6 weeks of holiday
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others
• Form appropriate relationships with those we care for and maintain professional boundaries in work.
• Work within organisational policies, procedures and guidance.
• Committed to demonstrating the organisations values and behaviours in their work.

The Ideal Candidate

• Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible
• We understand that not everyone has experience of working in the care sector, and that’s why we recruit individuals based on their values
• Ability to remain positive when there are challenging days - you have the chance to positively influence how someone feels and that is no small thing
• You'll enjoy working as part of team as well as using your own initiative, and have a willingness to support your colleagues when needed