Total 99 Finance / Banking / Insurance job vacancies in wolverhampton, WV3 0NF

For full details of this opportunity with Compton Care, please see the attached job description and person specification

The Group Health and Safety Specialist willberesponsible for the development and implementation of a Health and Safety compliance and assurance framework and for leading a work programme that systematically assesses, analyses, evaluates and reports on Health & Safety risk and legislative compliance throughout the Royal Wolverhampton NHS Trust and Walsall Healthcare Trust.

Health & safety specialist will be the lead health & safety expert in both healthcare organisations, working full time on health & safety. They will provide dynamic, senior leadership, visibility, and expert support to the health & safety work in their organisations. They will support the development of a health & safety culture and safety systems and have sufficient seniority to engage directly with their executive team.

The Group Health and Safety Specialist will be responsible for the development and implementation of a Health and Safety compliance and assurance framework and for leading a work programme that systematically assesses, analyses, evaluates and reports on Health & Safety risk and legislative compliance throughout the Royal Wolverhampton NHS Trust and Walsall Healthcare Trust.

The post holder will be the subject matter expert in Health & Safety and managerially responsible for the central Health and Safety team across the Royal Wolverhampton NHS Trust and Walsall Healthcare Trust.

The post holder will have sound knowledge of Health and Safety legislation and best practice guidance. Relevant experience would include, developing policies, strategies, and reports (including performance dashboards and assurance reporting), leading on health and safety audits, workplace inspection programmes; investigating incidents, accidents and near misses; undertaking and advising on complex Group/Trust risk assessments; providing H&S specialist advice; developing and implementing a comprehensive communications plan; working with Enforcement Agencies and delivering health and safety related training programmes.

Develop a Group wide health and safety strategy fit for purpose and growth.

Ensure the Health & Safety team has the skills and flexibility to support a Group wide agenda.

Please refer to the Job Description for more information.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Strategic /Corporate

· The post holder is competent person under the terms of Regulation 7 of the Management of Health & Safety at Work Regulations 1999 and is responsible for ensuring organisational compliance with statutory duties. The post holder is the lead role in the organisation for all matters of health & safety and associated underpinning legislative requirements.

· Ensure the board has oversight over critical health & safety issues through direct board reports and Health & Safety Group Committee.

· Be accountable for the provision of expert health & safety advice and input into strategic issues including the development and implementation of strategy and policy.

· Provide advice to the Directors, Managers and staff of both Trusts in relation to health & safety, recognising and bearing in mind the complexity of organisational issues and associated risk.

· Develop, implement, and deliver of the Trust’s Health and Safety Strategy.

· Play a key role in steering the strategic direction for health & safety within the Organisation.

· Lead on the improvement of a health & safety culture and health and safety systems within the organisation.

· Support to develop a culture which positively promotes learning from health & safety incidents and staff feedback.

· Develop and promote professionalism and forge relationships with health care professionals and non-clinical staff, to improve health & safety.

· Provide a supportive and visible, presence that staff and others can turn to for assistance, advice, and support in improving, engaging and compliance with health & safety.

Policy
• To develop and implement policies which support effective Health & safety practice.
• Support the Deputy Director of Assurance to ensure the development and implementation of corporate policies for health & safety management, which will support achievement of statutory and national standards.
• Support the Deputy Director of Assurance to lead and direct operational of health & safety trust wide offering advice about current practice of health & safety and service development.
• Through Policy development and monitoring, implement a coordinated approach to the management of health & safety throughout the Trust.

· Interpret and assess the relevance of national guidance/specialist policy and guidance, providing guidance and support to the Trust and operational Teams regarding implementation.

· Embed learning from all health & safety incidents/events into policy development.

· Work with Trust Policy Governance leads to ensure equality & accessibility of policies and any health & safety legislative requirements are considered as appropriate.

· Health & safety Performance
• Work with the specialist corporate leads with HSE legislative lead areas across the Trust teams to ensure appropriate linkages with health & safety work programmes that enable positive engagement and assurance in line with HSE, National Policies and best practice. This will require complimentary team working on complex issues across the wider health system.
• Lead on the organisation wide implementation of learning from themes or trends that are identified through health & safety data – ensuring that lessons are learnt, there is appropriate focus on corrective action including effective systems for evaluation of learning/improvement.

· Lead and support, health & safety improvement activity and ensure that systems thinking, human factors understanding and just culture principles are embedded in all health & safety processes.

· Promote health & safety thinking beyond transactional management into business as usual, through policy, audit, and assurance.

· Direct and support teams to define their priorities for health & safety improvement through a structured programme of work.

· Direct and support Trust Leads, Policy, and process for RIDDOR Incident Management and investigation to ensure maximised learning and developing this approach in line with the HSE requirements.

· Lead on ensuring learning from complaints, claims, audits, etc is triangulated with health & safety data so that risk areas are known and effectively managed.

· Analyse and triangulate complex health & safety information at different levels (Trust/Division/Directorate) and alert the Division/Director/Board of any rising trends and hotspots, suggesting viable options for reduction and/or correction.

· Liaise with relevant individuals/organisations/specialists to promote health & safety effectiveness.

Be responsible for the provision of expert health & safety advice and input into strategic issues including the development and implementation of the Trust’s Quality, Safety, Assurance and Health & safety priorities.

· Lead on the development of a culture which embeds openness and encourages transparency relating to health & safety processes and procedures.

· Develop and deliver comprehensive and complimentary training packages for staff at all levels in relation to the health & safety agenda and TNA.

· Have knowledge and understanding of the Equalities Act 2010, including the importance of collecting and analysing data on protected characteristics, and wider understanding of the impact of discrimination and bias on the safety of staff and public.

Management, Communication and Relationships
• Line Management of the Health & safety Team(s
• To manage a budget or provide financial stewardship for budget costs as required by the role, where significant responsibility over different departments and/or services and where the responsibility covers large and or/multi stranded financial/physical services.
• Establish and maintain effective communication systems between internal and external stakeholders.
• Scope and improve on effective methods of communication across the organisation, incorporating multiple methods of communicating learning across teams /divisions/roles.
• Work with all team members – Corporate, Directorate and Divisional Management Teams to ensure safe systems of work are in place for the delivery of staff and public.
• Develop and promote professionalism and forge relationships with health care professionals and non-clinical staff, in order to improve health & safety.
• Provide advice to staff at all levels of the organisation on specific / complex / clinical/non-clinical based / professional issues in relation to health & safety, e.g. statutory responsibilities, national standards, compliance enabling a constructive outcome to be achieved.
• Proactively keep abreast of health & safety requirements and evidence and communicate these effectively to a variety of audiences anticipating barriers to communication and taking action to improve communication.
• Liaise with professional bodies, local representative organisations, key stakeholders as appropriate.
• Responsible for a range of policy implementation and policy development for corporate health & safety across the organisation






This advert closes on Wednesday 24 Jul 2024

This post has become vacant due to the current post holder requiring maternity leave and offers an exciting opportunity to join a well established team of occupational health practitioners based at New Cross Hospital.

Our service is part of the Human Resources Directorate and we provide occupational health & wellbeing support to both Trust staff and external customers and deliver health and wellbeing initiatives in line with corporate & national strategy.

Hours of work will be arranged over 5 days a week with core hours of 08.30 to 16.30 and an occasional requirement to work outside these hours to meet service needs potentially to support seasonal work as required such as vaccination campaigns.

The postholder will be expected to work in our satellite departments and on various external client sites so a car diver/owner is an essential requirement.

A key component of the role will be to support the Specialist Team Leader
responsible for service delivery to an existing external contract and, dependent on the service needs of our customers, there will be times when off site clinics will require the nurse to be available all day, with appropriate notice, and hours adjusted accordingly.

We can promise a pleasant and supportive working environment in exchange for a self motivated and flexible team member with a positive attitude and an interest in helping us to promote a healthy working environment for our valued staff.

To be professionally accountable for the delivery of standards of professional practice and behaviours as set by the Nursing & Midwifery Council.

To deliver autonomous advanced level practice encompassing aspects of education and research provision of Occupational Health specialist clinical work with clients and caseloads.

To support other staff within the service.

To work collaboratively with others or independently to meet the needs of the services.

To be accountable for:

Ensuring safe and effective clinical practice.

Enhancing the client’s experience.

Ensuring effective contribution to the delivery of the organisation’s objectives.

Efficient and effective use of resources.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

To ensure safe and effective clinical practice.
• Ensure a high standard of safe clinical care and record keeping in accordance with Nursing and Midwifery Council, national legislation and local standards.
• Take personal responsibility for actions and omissions, and fully recognise personal accountability.
• Practise within an ethical framework based upon dignity and respect for the well-being and safety of clients.
• Provide a complex and highly specialist area of practice, providing expert professional advice to others across the Trust and to external organisations.
• Perform comprehensive, complex and specialist assessments of clients; plan and evaluate care and advice according to evidence based practice and changing health needs. Utilise expert knowledge in the clinical speciality of occupational health and wellbeing including skills of consultation and clinical decision-making in a variety of settings
• Undertake interventional procedures/highly specialist diagnostics with appropriate consent.
• Act as a change agent, developing clinically effective practice through the effective utilisation and integration of evidence based practice within own work area
• Contribute to the development and implementation of evidence-based protocols, standards, policies and clinical guidelines within own work area.
• Ensure a culture of continuous quality improvement through the use of audit, client feedback and reflection on practice by self and other members of the team.
• Promote a clean and safe environment for staff, clients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection prevention, clinical governance, including risk management and critical incident reporting and root cause analysis.
• Demonstrate effective communication within the multi-professional team regarding client care.
• Assess the risks involved in the care of clients and ensure utilisation of practices and protocols to minimise those risks, including safe use of medical devices.
• Report incidents and near misses promptly and appropriately and take effective action to minimise future risk.
• Provide specialist advice to own and other professions on therapeutic interventions and clinical practice.
• Implement practices that are appropriate to client and service need through in-depth knowledge, implications of and applying epidemiological, demographic, social, political and professional trends and developments.
• Lead by example, develop self and other staff, and influence the way care is given in a manner that is innovative, open and responds to individual needs.
• Provide clinical supervision to other staff.
• Work harmoniously and effectively with colleagues and clients, seeking advice from senior practitioners as necessary.
• Practise within the scope of personal professional competence and extend this scope as appropriate to service needs.
• Delegate aspects of acre to others and accept responsibility and accountability for such delegation.
• Participate in peer review of own practice.
• Day to day supervision/training of staff/students.
• Critically appraise and synthesise the outcomes of relevant research, evaluations and audits and apply the information when seeking to improve practice.

To enhance the client’s experience
• To assess individuals holistically using a range of different assessment methods, use physical examination skills, order diagnostic tests for client group.
• Incorporate health promotion and prevention into care plans, and comprehensively assess clients for risk factors and early signs of illness. Using “making every contact count” as an approach to change behaviour through interactions with individuals, carers, families to support them in making positive changes to their physical and mental health and wellbeing.
• Safely use client group directives (PGD)/non-medical prescribing as appropriate.
• Safely carry out appropriate health surveillance in line with Health and safety legislation.
• Use professional judgment in managing care events and capture the learning from these experiences to improve client care and service delivery.
• Work within defined boundaries of practice.
• Ensure an effective and efficient clients journey by planning and co-ordinating of the episode of care/caseload including the smooth transition to other settings, promoting safe and effective discharge from the service and optimising communication with interdisciplinary and interagency teams as required.
• Within a multidisciplinary team environment, develop a culture of person-centred care.
• Promote a caring and compassionate environment where equality and diversity issues are respected and clients are enabled to be partners in their care.
• Contribute to the development of care and services by ascertaining client experience/feedback and ensure complaints are managed in line with organisational policy, including the dissemination of learning points.
• Ensure that everyone within the sphere of care is treated with dignity and humanity, understanding individual needs, showing compassion and sensitivity, and provide care in a way that respects all people equally.
• Be proactively involved in undertaking activities that monitor and improve the quality of healthcare and the effectiveness of own and others practice.
• Communicate effectively across a range of circumstances and individuals.

To ensure effective contribution to the delivery of the organisation’s objectives
• Contribute to the development of an organisational culture that supports continuous learning and development, evidence-based practice and succession planning.
• Support the development of services and raise profile of health and wellbeing both within the Trust and externally.
• Support the appraisal process by ensuring that personal development plans are developed and that they are consistent with the teams and organisations objectives, succession planning and workforce development and support professional revalidation.
• Network with peers across professional groups and clinical disciplines promoting the exchange of knowledge, skills and resources. Have high-level communication skills and contribute to wider development of practice by publicising and disseminating work through presentations at conferences and articles in the professional press,
• Demonstrate effective use of resources in decision-making and propose appropriate strategies to enhance quality, productivity and value in own sphere of work.
• Strive constantly to improve practice and health outcomes so that they are consistent with or better than national and international standards.
• Take an innovative and proactive approach to the redesign of clinical services, linked to organisational priorities and in support of improved outcomes.
• Support the development and implementation of the Nursing, Midwifery and Health Visiting Strategy for the organisation.
• Within clinical area ensure knowledge and implementation of the organisation’s quality and safety agenda.
• Develop and maintain a working knowledge of local, national and professional strategy and policy, ensuring that organisational goals and values are reflected in personal objectives.
• Demonstrate the ability to contribute to policy and strategy development at a departmental and organisational level and, where appropriate, national level.
• Demonstrate compliance to the pledges of the NHs Constitution 2012 and Trust values.
• Act in a way which is consistent with the values based approach to care delivery.




This advert closes on Friday 19 Jul 2024

Doing Amazing Things Together

We’re all about possibilities. Are you?

Are you enthusiastic, inventive with a positive mindset? Maybe you can create imaginative craft projects, know where the best recipes are or really love animals?

And patience. Do you have patience and empathy?

Become a Support Worker.

What matters to the people we support matters to us. It’s their life, their way.

You will be working in a registered care home, so it’s important you can connect, share interests and be interested. We support 13 people on site across 3 dorma bungalows and there is a opportunities activities building too. From making a cuppa to supporting with finding their place in community, the people we support have their own goals to shoot for and milestones to reach – big or small.

So if you enjoy building meaningful relationships and think you could plan, communicate and deliver support with and alongside people, then this is the place for you.

Affinity Trust does not presently hold a Sponsorship Licence and while this status is reviewed regularly there is no present proposal to apply for such a Licence

Why Join Us?

What will we do?

We will train you in everything you need to be a great Support Worker. We will apply and pay for your enhanced DBS, and we have a mentorship scheme in place to provide support and guide you on your journey with us.

We provide a package of benefits that make it that bit easier to be your best and we can also support you to achieve a Level 2 diploma in Health and Social Care and pursue a career that takes on more responsibility.

We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.

You will be entitled to annual leave with the ability to buy additional leave

Fully funded health cash plans giving you access to a 24 hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits

What will you do?

Supporting people is really important but it’s not all trips out and artwork. We also support people to take their medication, make healthy lifestyle choices or maintain their home in a way they are safe and well.
It sounds exciting to say no two days will be the same, but in support, sometimes they are. Sometimes people like routine and struggle with change… But when you support someone to try something new – what a feeling!
If you want to empower people to live the life they choose and you share our values… Apply to become a Support Worker today.

Apply today

Ready to do things differently? Submit your application.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please contact our recruitment team for further information: recruitment@affinitytrust.org.

Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

This advert may close early if the people we support find their new support worker or sufficient applicants are received

INDMP

Apply today

Ready to do things differently? Submit your application.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please contact our recruitment team for further information: recruitment@affinitytrust.org.

Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

This advert may close early if the people we support find their new support worker or sufficient applicants are received

INDMP

Proud member of the Disability Confident employer scheme

TSB Bank Plc



TSB


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: WolverhamptonHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

Please note interviews will be held on site at New Cross Hospital in person.

This is an exciting opportunity to join the team at The Royal Wolverhampton Trust.

We are looking for a System Test Analyst to join the Project Delivery Team.

The successful candidate will be motivated individual who will contribute towards the delivery of a large-scale software implementation and clinical transformation Project.

Having an excellent knowledge of testing, the role will work alongside clinicians, software developers and suppliers to ensure the solution is tested and implemented to the expected standard.

We are offering the chance to work for a great cause … an improved NHS with a friendly and supportive team of like-minded professionals.

Please note that a regular onsite presence and travel to other Trust sites is required as part of our hybrid working arrangements. Interviews will be held face to face at the Hospital Site.

a) The purpose of this role is to work in collaboration with Project Delivery on initiatives to ensure successful implementation of any new and emerging software applications in line with the requirements of all users and the business needs of the service.

b) To provide a service which ensures software solutions which are fit for purpose at the point of delivery. The post holder will liaise with the Test Manager within the Project Delivery team, including documentation and escalation of test results, incidents and issues which arise during pre-implementation and ‘go-live’ periods.

c) The post holder will be responsible for supporting the development and implementation of IT systems; this will include software deployments, upgrades, and implementations. Working to agreed processes and protocols you will manage the implementation of the test strategy to deliver a professional and timely service.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.



We are delighted that we have been rated as"Good"by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.



The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Responsibility for delivering testing as per agreed strategy to meet the testing demands of the project.

Responsible for testing activities within their allocated projects working alongside the System Test Analyst and Test Manager; sharing knowledge and maintaining engagement with colleagues towards achievement within the key results areas.

Will follow a detailed test plan for the project which will encapsulate all elements of testing including user acceptance.

Build knowledge and testing skills within the wider IT Project to ensure there is adequate knowledge of the testing function.

Carry out detailed testing and formally document test results.

Help Test Manager to develop testing documentation templates, processes, and procedures for the test users to follow.

Document and track incidents, escalate in accordance with conventions to application and service providers as appropriate, managing responses towards resolution including the definition of any workarounds.

Monitor issue allocation to future builds, contribute to producing reports and escalating where appropriate.

To sponsor local requests for changes to the system by raising this with the Test Manager for escalation.

Work in partnership with the Test Manager to devise a testing strategy for data migration to ensure data completeness at go-live.

Manage the relationship with the end-users to ensure active engagement which will deliver documented test results and final sign-off.

Represent the Trust where appropriate, attending scheduled and ad hoc meetings with users, super-users, colleagues, project managers and contractors, software providers.

The delivery of testing of all new IT deployments and upgrades including the setup of schedules, scripts, and output.

Manage the testing effort, including the execution of tests plans, management and prioritisation of incidents identified during testing, and reporting progress to the Test Manager.

Provide a testing service for both functional and non-functional requirements.

To help coordinate internal development project and externally supplies QA activities and define Quality Assurance acceptance criteria with the Test Manager and work stream leads.

Be responsible for the definition of objectives of all test stages and the techniques that apply.

To follow test plans, schedules, and documentation which record how the tests are to be executed.

To monitor the test environment – ensure change management controls are in place for the duration of the testing.

Ensure that test materials meet the requirement and adhere to the directorate standards.

Contribute to policy and strategy definition.

Provide estimates to System Test Analyst \ Test Manager for test activity which will contribute to project quality plans.

Communicate major functional changes to the Test Manager/Project Manager and relevant senior managers so that they can assess the impact of the change on their business functions.

Manage the defect tracking process and ensure that it is effective for the project.

Build subject matter expertise within test resources to aid test activity.

Work closely with the development team and application support team to break down barriers to project success.

Adhere to national policies for the project area and ensuring that test data is handled in accordance with relevant legalisation, policy, and guidelines.

Monitor and sign off against the predefined quality assurance criteria.


This advert closes on Sunday 7 Jul 2024

The Head of CMO Portfolios will work closely with the Chief Medical Officers (CMO), Deputy Chief Medical Officer (DCMO), Associate Chief Medical Officers and Clinical Leads to deliver a range of key outcomes, including management of all business functions required of the CMO Office, as well as project/programme management within high priority areas including the Trust Learning from Deaths agenda, Health Inequalities and Clinical Productivity.

The post holder is required to make independent decisions, working autonomously and using their own initiative on a wide range of conflicting and complex issues, prioritise and meet challenging and often urgent deadlines and schedules on behalf of the CMO and Deputy CMO

Main duties of the role can be found in the accompanying Job description and Person Specification.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

The main duties of the role can be found in the accompanying Job description and Person Specification.


This advert closes on Sunday 21 Jul 2024

An exciting opportunity for a Senior Medical secretary has arisen to work as part of our busy Head & Neck team. Providing secretarial support for the consultants, junior medical staff in the team with particular responsibility for audio typing and cross cover for leave as delegated by Team Leader.

The post holder will be required to demonstrate a significant level of initiative in organising their workload and in making decisions and taking action in accordance with departmental policy.

To type all correspondence relating to out patients and in patients, including typing of departmental correspondence, with a low rate of errors and to meet Trust turnaround targets.

Regularly liaising with Team Leader to ensure departmental priorities are met.

Managing consultant’s diaries, booking meetings and taking minutes where appropriate.

Arrange patients new and follow up appointments as required using PAS system and liaison with appropriate departments

Receive enquires from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.

To provide cross cover for secretarial team during annual leave and sickness

Co-operate with the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System (PAS), assisting team leads with implementation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities.


This advert closes on Thursday 4 Jul 2024

This is a rotational post in a busy purpose-built Deanesly Cancer Centre Wolverhampton, covering all aspects of radiotherapy physics specialty and further training will be provided in external beam treatment planning, brachytherapy, dosimetry, and machine QA.

Applicants should be HCPC Registered Clinical Scientists or expected to complete their National School of Healthcare Science –Training (NSHCS STP) shortly.

Applicants looking for ‘route 2’ to further their career as a clinical scientist will also be considered at a lower band.

This is an outstanding opportunity to be involved with several new developments including SABR and brachytherapy to further your career in these exciting times.

We are a dedicated and experienced, diverse team, working together to provide the highest standard of radiotherapy physics support. We have an excellent working relationship with the wider MDT locally as well as close collaboration amongst the radiotherapy centres within the region, headed by the West Midlands Cancer Alliance.

The department equipment includes 4 Elekta Versa HD linear accelerators with IGRT, VMAT, FFF and EPID dosimetry capability. There are two wide bore 4D CT scanners, Xstrahl orthovoltage and Flexitron HDR.

Supporting software currently includes Pinnacle TPS, Mosaiq Record and Verify system, Prosoma Virtual Simulator, Oncentra Masterplan Brachytherapy TPS, IMSure QA Software and Sun Nuclear ArcCHECK verification system. ProsomaCore secondary MU check software.



To provide support to all aspects of work in the Radiotherapy Physics Group covering radiotherapy treatment planning and checking, treatment machine calibrations, quality assurance procedures and carrying out dosimetryinter-comparisons to the relevant standard. Be familiar with radiotherapy imaging, specialised software packages and their uses. Assist with the commissioning of new radiotherapy equipment and the development of new techniques. Job holder is expected to rotate between treatment planning, dosimetry and Machine QA. At all times maintain high standards and safe practices as applicable to radiotherapy and participate in research and development.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Please see full list of duties and responsibilities in the full job description and personal specification.


This advert closes on Thursday 18 Jul 2024

We are looking to appoint Patient Access Clerks who will work in the Call Centre as well as across different departments in Patient Access.

37.5 hours per week

Monday to Friday 8.30 am -5.00pm including 2x 15 &1x30 min unpaid break.

The post will require you to undertake various clerical/reception and appointments duties in connection with the administration processes within Patient Access services. You must possess excellent communication skills both face to face and over the telephone. You must be able to use a keyboard to input information, as well as possessing a mature outlook when dealing with sensitive and confidential issues. You must be flexible and be able to cover in the absence of colleagues.

To undertake various administrative duties associated with the custody and use of Health Records aswell as those associated with a patient’s admission and/or attendance to the Trust, as outlined in the
Patient Access Policy (OP39)

It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.

It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in taking decisions and action within clearly defined limits.

To ensure patient confidentiality is maintained at all times.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as“Good”by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

To respond in an efficient, polite and timely manner to all incoming telephone calls

To be responsible for the accurate in-put, up-date and amendment of patient related information onto thecomputerised Patient Administration System (PAS), departmental Electronic Referral System (ERS)

To ensure the accurate copy and pasting of GP referral letters from ERS onto DOCMAN using multiple programs in a timely manner.

To accurately scan paper referral letters onto DOCMAN in a timely manner

To process all incoming referral letters in accordance with Trust policy, ensuring accurate input onto the Hospital PAS system and book outpatient appointments within agreed Trust targets.

To accurately record reasons for patient cancellations/change of appointments, including re-booking appointments as requested.

To be responsible for the booking of interpreters for patient clinic appointments as requested.

To amalgamate/register patient temporary registrations ensuring re-numbering is accurate and timely.

To take necessary action to book, cancel or change appointments on the PAS.

To process and book all ward appointments/secretary lists ensuring patients appointments are booked correctly and in a timely manner.

To be responsible for ensuring the daily unfilled slot report is dealt with and new/review patient slots are utilised and filled at short notice.

To raise any foreseeable capacity issues where patient slots are not available to your line managers

To work with and maintain the Outpatient Waiting List (OWL) and the ERS work lists ensuring the information is kept up to date and accurate.

To ensure the text messaging system (Envoy) is maintained on a daily basis ensuring PAS is maintainedto reflect any changes as appropriate.

To prepare case notes/paperlite packs for all attendances ensuring they comply with the Standard Order of Case Notes, and to ensure X-ray and investigation proformas relevant to each attendance are
available.

To ensure all patient referrals are available for clinic ether electronically or in paper form for those areas where noteless working has not be adopted.

To amalgamate case notes where more than one record exists and to ensure that all Casenotes are filed in the recognised format

To provide a patient focused reception service, ensuring that the service is efficient and welcoming.

To update demographic details on PAS for each attendance in clinic and ask questions in line with the Data Quality Standards within the Health Records Policy - OP7

To make appointments, place on OWL and discharge patients where necessary using PAS

To update Referral ToTreatment (RTT) pathways for all pathways open and ensure all patients are either marked as attended or DNA on each clinic.

To arrange transport for patients as required.

To accurately input and update all patients related information onto the computerised Patient Administration System.

To ensure that the 18 week RTT pathways are opened and closed appropriately.

To be aware of, and adhere to all Trust & Local policies and procedures with regard to confidentiality, ensuring that all information handled within the department is dealt with to the highest standards of
confidentiality and security, and to respond in a professional & sensitive manner when dealing with confidential issues.

To be familiar and comply with all Divisional and Trust policies, procedures and practices.

To take part in the annual appraisal system.

To cover in the absence of colleagues as required.

To undertake mandatory training sessions and undergo training as deemed appropriate by your line Managers as and when required.

To assist with the training of newly recruited Patient Access staff, including an introduction into working practices and procedures.

To participate on the Bank Holiday Rota if required

To be aware of, and comply with Health & Safety, Fire Regulations and to report accidents / untoward incidents / hazards to the Team Leader / Manager

To have a duty of care and keep the department tidy

To be aware of the security arrangements in your own working area and to be responsible for the security/distribution of any keys or fobs held in the department.

To ensure data quality & departmental standards are maintained & kept up to date at all times


This advert closes on Friday 5 Jul 2024

A Vacancy at The Royal Wolverhampton NHS Trust.


Due to expansion of our pharmacy homecare service we are looking for a Band 3 Senior Pharmacy Assistant to join our pharmacy procurement and homecare team.

An enthusiastic, reliable and conscientious individual is required to support the Pharmacy procurement office & homecare services.

Experience procurement/ homecare / invoice processing or data entry is essential.

You will be expected to have or be willing to study for an NVQ level 2 in Pharmacy or similar qualification

NHS or Pharmacy experience is desirable but not essential as training will be provided.

37.5 HOURS PER WEEK THERE IS ALSO A REQUIREMENT TO WORK ON A ROTA BASIS TO PROVIDE AN EXTENDED SERVICE AT LATE NIGHTS, WEEKENDS AND BANK HOLIDAYS.

Assist with the leadership and day to day running of the pharmacy procurement office

To manage homecare prescriptions, liaising with clinical teams and homecare providers to ensure patients receive their medications in a timely manner.

To produce patient specific orders again patient prescriptions.

To process patient specific invoices for payment in a timely manner, dealing with any queries and discrepancies in a timely manner.

To be responsible for the day to day ordering of stock, chasing out standing orders and managing and sourcing of stock

To be responsible for the payment of invoices/credits on the pharmacy computer system.

To maintain the pharmacy computer system ensuring that drug contract prices are updated as required.

The post holder will also support the pharmacy stores with Goods receipt and picking and packing as required.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as“Good”by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities


This advert closes on Friday 12 Jul 2024

This is an opportunity to join a Primary Care Network working for the Royal Wolverhampton Trust, made up of 9 GP Practices. The role will be helping to support the Practices with their data management, searches, targets, summarising, coding and searches. This has come at a time of great innovative changes in IT and technology in Primary Care and will be an exciting opportunity for someone experience in EMIS web and with a clear understanding of what is required for Primary Care

The post holder will centrally support practices within the RWT PCN in summarising and accurately coding relevant information from patient’s clinical records into the Practice computer systems efficiently.

Monitor and maintain patient call and recall systems to support RWT PCN practices to provide optimal patient care whilst facilitating a high standard of information entry to support both local and national enhanced service requirements (including QoF) and maximising income to the service.

This will involve promoting data quality to support the maintenance and development of clinical and information governance including the extraction, analysis, facilitation of audits and reviews to best practice standards.

Support monitoring of PCN information and performance requirements to enable the directorate to deliver improved patient care and maximize income opportunities.

The post holder will need to be able to build effective working relationships.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Reviewing medical records and producing an accurate summary of the patient’s medical history.

Ensure clinical correspondence is processed in a timely, safe and efficient manner whilst working closely with the GP Lead for workflow.

Accurately coding information into the practice’s clinical system within the PCN and raising any issues or improvements to the relevant members of the RWT PCN team.

Monitoring and maintaining patient call and recall systems.

Monitoring progress of notes summarising against Practice targets.

Using medical knowledge to correct mistakes found in existing patients notes and improve data quality across the PCN.

Assisting practices with queries relating to medical records.

Assist with the management of disease registers by supporting practices within the PCN with QOF processes ensuring data is captured and to a consistent standard.

Support practices within the PCN to achieve a high standard of information entry to maximise income against Enhanced Services and improve patient care.

Maintain clinical system audits and reports for all RWT PCN practices including auditing data collection standards.

Support monitoring of PCN information and performance requirements including ;
Service Delivery Manager
PCN Information & Performance Lead
PCN Information & Performance Officer

Enhanced Services both Local and National to maximise income and improve patient care.

Support development of EMIS Templates and protocols for use across the PCN.

To work in accordance of written protocols.

To observe and adhere to Information Governance and Data Security requirements.

Maintain comprehensive knowledge of all aspects of clinical systems, referring to training and support resources


This advert closes on Sunday 7 Jul 2024

The Gynaecology Directorate is looking to appoint a full-time Consultant Subspecialist in Gynaecology Oncology.

The successful candidate will join the Oncology Team which consists of a Subspecialist Gynaecology Oncologist, Oncology Unit Level Lead, and a team of Clinical Nurse Specialists. The Oncology service is a specialist Tertiary Centre and provide services at Wolverhampton, Dudley, Kidderminster, and Shrewsbury.

The candidate will be expected to be an active member of the Gynaecological oncology team in clinic, the ward and operating theatres. Participation in the (oncall) Gynaecology rota is expected. Evidence of experience in advanced laparoscopic surgical techniques and supra-radical surgery in Gynaecological oncology would be highly desirable. The post will have 10 programmed activities (PAs) but further PAs are negotiable.

Provide Clinical Consultations for Oncology Patients at Wolverhampton and at our Tertiary Centre Kidderminster Hospital.

Provide Surgical interventions for complex Oncology Cases.

Partake in MDT Meetings at Wolverhampton and Kidderminster.

In conjunction with Consultant and Senior colleagues, to provide a service in Gynaecological Oncology and on-call commitments for general Gynaecology.

In conjunction with Consultant and Senior colleagues, to play a full part in the out-of-hours On-Call service for the department. This includes being on-call for telephone advice and major incidents.

With the existing Consultants, to maintain the department’s regional reputation as the leading provider for robotic surgery in Gynaecology Oncology.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

In conjunction with Consultant and Senior colleagues, to provide a service in Gynaecological Oncology and on-call commitments for general Gynaecology.

In conjunction with Consultant and Senior colleagues, to play a full part in the out-of-hours On-Call service for the department. This includes being on-call for telephone advice and major incidents.

To provide cover for Consultant and Senior colleagues in respect of periods of leave.

With the existing Consultants, to maintain the department’s regional reputation as the leading provider for robotic surgery in Gynaecology oncology.

In conjunction with Consultant and Senior colleagues, to take part in medical audit and research as appropriate.

In conjunction with Consultant and Senior colleagues, to ensure that the requirements of clinical governance are met.

To ensure that there are adequate arrangements for hospital staff involved in the care of your patients to be able to contact you when necessary.

In conjunction with Consultant and Senior colleagues, to play a full part in the professional supervision and management of junior medical staff.

In conjunction with Consultant and Senior colleagues, to take responsibility for and devote time to teaching, examination and accreditation duties as required for junior medical staff.


This advert closes on Wednesday 31 Jul 2024

The Band 6 role requires an experienced, dynamic children’s nurse witheighteen months community and/or special school experience. We also require that you are car driver which is essential. The post holder will be required to support families with assertive caseload management to ensure all aspects of social, emotional, practical and nursing needs are met. You will need to be flexible and forward thinking, able to work independently and as part of a friendly and supportive team delivering nursing care to a diverse caseload. It is essential that you will have excellent clinical and communication skills. The post holder will also be expected to provide leadership and supervision to the Children’s Community Nurses and act as a role model for the delivery of excellent palliative care.

This post requires you to work with children with special needs in an education setting with a multi-professional team., You will require excellent and effective leadership skills in managing the day to day running for the nurses and support workers within school, ensuring the child's needs are met. You must have delegation skills and be able to problem solve and manage change. You will also require a good standard of IT and keyboard skills and knowledge of a number of IT packages such as Word, PAS, e-rostering etc. You should also be able to work under pressure with competing priorities such as reports and submissions for Education and Health Care Plans as well as supporting the Consultant in clinic. You must be competent in a wide variety of clinical skills and competency to maintain credibility and can act on your own initiative

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

To be professionally accountable and maintain the standards of professional practice as set by the appropriate regulatory body applicable to your profession or role.

To deliver compassionate person-centered care, and treat patients, service users, their families and their carers with consideration, dignity, and the respect you would want for yourself or your family.

To support and deputise for the Senior Sister / Charge Nurse in ensuring the standards of professional practice as set out by appropriate regulatory body applicable to your profession or role are maintained.

Utilise clinical proficiency in delivering a high standard of nursing care. Provide managerial and leadership skills to support the Senior Sister / Charge Nurse and nursing team to deliver continually improved standards and efficient and effective use of resources.

Take personal responsibility for actions and omissions, and fully recognise personal accountability.

To deliver compassionate direct care provision or clinical work with patients, families and populations, to promote public health and well-being

The post holder, with awareness of the multiple needs of the patients and their families, will provide skilled children’s nursing care and promote the optimum level of independence and the quality of life for all children within the caseload.

The post holder will be expected to facilitate and support the access of children who have disabilities/complex needs to enable children to attend educational led activities with their peers.

To support and deputise for the Senior Sister / Charge Nurse in ensuring the standards of professional practice as set out by appropriate regulatory body applicable to your profession or role are maintained.

Provide advice and participate in Health Promotion Programmes, where appropriate.


This advert closes on Monday 1 Jul 2024

Bring your dedication and determination here, and you will benefit from the support of an experienced and enthusiastic multi-professional team committed to the delivery of excellent patient care working on a male and female surgical ward. D7

We are a welcoming and friendly place that’s devoted to our vibrant, diverse community. We know where we’re going and we want inspirational, compassionate and caring individuals to join us on this journey.

The role consists of working days and nights, including weekends.

To assist with the direct care of patients as delegated to and supervised by registered nurse / health care professional.

To provide support to the nursing team working collaboratively with members of the multi-disciplinary team and contributing positively to the delivery of high quality compassionate care.

To uphold the fundamental standards of safety and quality always putting the patients first and protecting them from harm.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

To assist registered nurses/health care professionals in the delivery of individualised holistic patient care. according to policy/procedure.

To ensure that consent is obtained prior to delivering all aspects of patient care.

To involve relatives / carers in the delivery of care interacting with them helpfully and in a friendly manner providing information as appropriate.

To ensure care is delivered with compassion and respect to all patients.

To work with the multi-disciplinary team, and contribute to the prevention of patient harm by participating in risk assessments e.g. pressure ulcer development, falls, nutrition, and comfort rounds.

To ensure privacy and dignity are maintained at all times and protect confidential information

To assist patients with all care as delegated by the registered nurse/health care professional.

To assist patients in meeting their nutritional need and accurately record intake on the appropriate charts (if applicable), reporting any changes to the registered nurse / practitioner or doctor responsible for the patient’s care.

To safely and accurately measure and record patients’ physiological observations e.g. pulse, respirations, blood pressure and temperature, escalating and reporting to the registered nurse/health care professional responsible for the patient’s care.

To safely and accurately measure and record blood glucose levels, reporting to the registered nurse / health care professional responsible for the patient’s care.

To accurately document any observations and care provided in the appropriate record informing the registered nurse to whom you have been delegated care, of your actions.

To safely and accurately undertake urinalysis, record the results, and report to the registered nurse or doctor accountable for the patient’s care.

To safely obtain samples (urine, stool, sputum, etc.) in accordance with Infection Prevention policies, guidelines and clinical practices, ensuring accurate completion and verification of patient information.

To safely transport samples to the laboratories in a timely and professional manner.

To safely escort patients to other areas / departments as requested by the registered nurse / health care professional.

To chaperone patients requiring clinical examinations, as per Trust’s Chaperone Policy.

To ensure that appropriate moving and handling techniques and equipment are used when manual handling.

To report back any relevant information to the registered nurse accountable for the patient’s care.

To answer the telephone in a courteous and professional manner, accurately taking messages and informing the relevant person(s).

Respond appropriately to patient concerns and questions raised escalating to the accountable registered nurse / health care professional for the patient during that shift.

To ensure areas are maintained clean and tidy, and are appropriate stocked against agreed levels, including storage areas and medical equipment.

To comply with Health and Safety Regulations and to report accidents / untoward incidents / hazards / unsafe equipment to the nurse in charge / registered practitioner immediately, utilising the incident reporting system.

Act in a courteous and helpful manner at all times ensuring practical delivery of compassionate care respecting others, including the care of deceased patients and their families.

Maintain professional carer behaviour at all times as an employee of the Trust and therefore representative of our values and beliefs including the objectives of the Trust

Work towards’ healthcare support workers’ registration with the Nursing Midwifery Council as and when this is established.

Ensure your practice is supervised by a registered nurse health care professional / who remains accountable for the delivery of care.

To attend mandatory training and such courses / lectures / in-service training, as indicated by the needs of the service and own personal development, as indicated at appraisal and within personal development plan (PDP).

To be familiar with, and comply with all appropriate Trust policies and procedures.

At all times maintain a professional image and comply with the Trust’s Dress Code Policy.

At all times act in a professional manner, to uphold the reputation of the profession and the organisation.

To undertake any other duties as may be required to meet the needs of the service within the limitations of the grade for the post.


This advert closes on Thursday 20 Jun 2024