Your new company
Hays are working with an-award winning, renowned Retail business in Telford who are looking to recruit a Customer Services Manager on a permanent basis. This is an exciting and dynamic role in which there is a lot of scope for growth within the business. You will work collaboratively, engaging with stakeholders, colleagues, and customers.
Your new role
As a Customer Services Manager, your role will involve:


Lead the Customer Services Team.

• To recommend and deliver the implementation of new processes/projects to support business growth and continuous improvement.
• To monitor and optimise Customer Services team performance to reach a good level of business success.
• Influence the broader business on the importance of customer experience and report back to the Procurement teams on items that are problematic.
• Build an environment of continuous service improvement and learning through utilising the feedback of changing customer requirements and required service improvements.
• Dealing with external companies that we partner with to deliver on key business goals.
• Working with the Customer Service Team Leader, you will coach and develop the skills of our Customer Service Advisors.

What you'll need to succeed

• Proven ability to motivate and manage colleagues, demonstrating influencing and persuasive skills, gaining buy-in from stakeholders.
• Demonstrable strong coaching and development skills.
• Proven ability to deliver on key projects.
• Proven ability to manage relationships across multiple stakeholders and oversee complex large-scale projects across cross-functional teams.

What you'll get in return

• A chance to build and grow a department in a rapidly expanding/award-winning company.
• Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of service.
• Your birthday is off, so you always enjoy your birthday!
• We'll pay for your Marketing/management and other external training courses.
• Awards and Recognition Schemes; delivering above and beyond never goes unnoticed.
• Free Onsite Parking.
• Complimentary tea, coffee, chilled water and soft drinks.
• Free Eye Tests.
• Cycle2Work Scheme.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are working closely alongside a well-established Legal firm who are looking to appoint a Legal Support Assistant on a permanent basis. This is a 12 month contract which does have the possibility to extend.
Your new role
As a Legal Support Assistant your role will involve be to provide a high level of legally related administrative support to the department assisting fee Earners within the department performing tasks as directed which may be of a complex nature. As a Legal Support Assistant your role will involve:

• High attention to detail is required in dealing with clients and on all files.
• Deliver an agreed level of fee earning and performance targets of up to 1 hour per day.
• Track, monitor and time record all time spent on client matters and specifically activities that attract a client fee.
• Ensure that time is recorded and billed appropriately where applicable.
• Liaise with the Legal Support Service team on matters as required relating to file opening, dictation etc.
• Gather the initial client details electronically.
• Liaise as required order to obtain any additional information required in order for the file to be opened.
• First port of call for all department-related enquiries.
• Set up initial appointments on new matters for fee earners.
• Anticipate as well as respond to clients' requirements, dealing with queries within agreed remit.
• Maintain diaries and organise internal and client meetings.
• Prepare post and correspondence as required.
• Filing preparation, maintenance and updating of client files.
• Taking detailed instructions from clients and contacts including new matters (but not providing advice) and generally assisting fee earners to progress matters, including arranging and sitting in on client meetings to take notes.
• Liaising with clients and contacts as required and enhancing fee income by adding value to existing client relationships and by developing profitable relationships with new clients.
• Monitoring movement of documents and files including backlog.
• Responsible for all aspects of the administration, including recording all own time spent on client matters and ensuring that time is billed promptly.
• Payment of invoices and other payments, e.g. to clients or contacts as and when required. E.g. giving quotes and ensuring clients are aware of other services offered by the department and firm.
• Answering telephone calls and dealing with queries within remit.
• Taking details and/or messages where required.
• File administration including forms, prepare bundles and indexing bundles of documents under instruction.
  
  What you'll need to succeed

In order to be considered for this role you will need experience in the following:

• GCSE's Grade 4 or above (or equivalent) including English and Maths.
• 3 A levels or equivalent
• Positive attitude towards learning and development.
• Positive attitude towards learning and development.
• Degree in Law or Business or similar
• CILEX Legal executive course or similar
  
  
  What you need to do now
  
  If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
  If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Our high-profile client, operating in the water sector, is currently seeking a Testing and Commissioning Engineer to join their team. They have a strong pipeline of work in the water sector and offer excellent opportunities for career progression and professional development. This is a permanent position covering clean water and/or wastewater sites across the Midlands region.

Your new role
As Testing and Commissioning Engineer, you will be responsible for, but not limited to:

• Producing test records and commissioning plan sequences
• Reviewing and signing off commissioning RAMS and documentation
• Chairing commissioning meetings with subcontractors and clients
• Coordinating commissioning activities
• Delivering on-site commissioning of mechanical and/or electrical systems.

What you'll need to succeed
In order to be successful, you will have:

• Previous experience commissioning mechanical and/or electrical systems in the water industry
• Full UK driving licence
• Working knowledge of Microsoft Office packages

What you'll get in return
In return, you will receive:

• A starting salary of up to £58k/annum
• Company car or allowance (up to £5.3k/annum)
• Min. 24 days' annual leave (option to buy/sell more) plus bank holidays
• Pension contribution matched up to 6%
• Life assurance
• Exposure to high-profile projects and more.

What you need to do now
If you're interested in this role, apply now to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Please note - work sponsorship is not offered by this contractor.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Exciting Opportunity for a Passionate Radan Programmer

Are you a skilled Radan Programmer or similar CAD/CAM with sheet metal / fabrication experience programming lasers and punch or brake press machines? Do you thrive in a fast-paced, innovative environment where your contributions truly matter? This could be the perfect opportunity for you to join a leading manufacturing company renowned for supplying manufactured products to sizable UK companies.

What You Will Do:

• Interpret engineering drawings to ensure accurate production planning and production engineering
• Create and manage Bills of Materials for manufacturing processes.
• Schedule and oversee the flow of manufactured parts through various work centres.
• Program CNC lasers, CNC routers, and turret punches using RADAN software.
• Progress workflow to meet strict deadlines, ensuring adherence to specifications and quality standards.
• Provide technical support to the shop floor, acting as a key liaison between design and manufacturing teams.

What You Will Bring:

• Solid understanding of Production Engineering for fabricated parts and familiarity with fabrication processes (Press Brake, Punch Press, Laser cutting)
• Proficiency in programming, preferably with experience in RADAN or similar software
• Experience with 3D CAD software is desirable
• Strong organisational skills and the ability to manage multiple tasks simultaneously.
• A collaborative mindset, capable of providing effective technical support and communication across teams.

You will have current or recent experience in roles using RADAN, CAD/CAM as CNC Programmer or Production Engineer

Company Contribution & Industry Information:

This role is a cornerstone in ensuring the seamless production of high-quality steel fabrications that meet the specific needs of blue-chip companies. With over 35 years of experience, the company prides itself on engagement, project management, and continuous innovation. As a Radan programmer your expertise will directly contribute to maintaining the company's status as a preferred supplier, embodying its values and vision within the thriving vehicle conversion industry.

Location:

The role is based in Telford, offering a central and accessible location for a fulfilling work-life balance. Enjoy the benefits of working on a single site equipped with industry-leading facilities.

Why Join Us?

• Competitive salary starting at £36k, dependent on experience.
• Day shifts offering a balanced work schedule.
• Comprehensive benefits including a company pension and free on-site parking.
• A supportive, innovative environment where your contributions are valued and rewarded.

Apply Today!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Your new company
Hays are working with a large Manufacturing business in Telford who are looking for someone within their Supply Chain Team. This is a pivotal role within the business and you will need to some with previous experience.
Your new role
As a Materials Control Administrator your role will be:

• Complete the day-to-day scheduling of component materials.
• Support the active management of business inventory, seeking to maintain optimum levels to minimise cashflow impact whilst maximising availability.
• Communicate with material suppliers to achieve competitive prices, place purchase orders, to expedite deliveries, and to manage the return and replacement of reject materials.
• Manage and report supplier performance.
• Communicate the material scheduling activities, material lead-times, MOQs, replenishment quantities and schedule material demand by utilising the current Opera MRP and future Microsoft AX ERP system.
• To work with the wider Operations team including Production, Sales, Warehouse and Despatch to ensure that all materials are delivered on-time, to the appropriate quality, and at the right cost.
• Support the accounts department with invoice and delivery queries.

What you'll need to succeed
In order to be considered for this role you will need experience in the following :

• 2 years in a similar role with comparable goals and responsibilities.
• Fully integrated ERP system knowledge essential, preferably with Opera and/ or Microsoft AX software.
• Documentation required for the importation of goods.
• Have a good level of education (to GCSE standard in Maths and English grade C or above). Above this you need to be experienced with Microsoft Office Programs.
• Desirable but not essential:It would be ideal if you have experience or understanding with the following.
• Manufacturing, engineering, or distribution industry.
• Opera
• Microsoft AX ERP system
• Degree educated

What you'll get in return

• Internal training
• Birthday Holiday
• Healthcare Scheme
• Pension Plan

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Technical Trainer - Shrewsbury

Salary -£32,000

Hours - Monday - Friday, 40 hours

Ref - OC18674

Would you like to work for a successful award winning company, rated outstanding by OFSTED, one that prides itself on giving their students the best training available.

Technical Trainer Benefits:

• 33 days holiday including bank holiday
• Company pension
• Employee discount
• Health & wellbeing programme
• On-site parking
• Sick pay
• Store discount

Technical Trainer Role:

* Delivery of the skills, knowledge and behavioural components of the automotive Apprenticeship Standard to ensure that apprentices are successful at their gateway and End Point Assessments

* Liaising with colleagues and managers to ensure co-ordination between off the job and on the job training * Develop and update training materials and courses

* Maintain a safe & clean working environment

* Maintenance and development of training aids, workshop facilities and resources

* Promote efficient use of resources with particular emphasis on reducing the detrimental effects of such resource use on the environment

* Complete timely assessment of apprentice work (practical and theoretical)

* Feedback results of practical and theoretical assessments to apprentices ensuring that apprentices understand what they need to do in order to improve

* Work with the Learner Support Department to ensure maths and English are embedded within technical training

* Support the personal development of apprentices by embedding the ProVQ Apprentice Attributes within training sessions

* Support and mentor apprentices to ensure each reaches their maximum potential

* Implement the ProVQ Safeguarding policy and procedures to ensure that the wellbeing of apprentices is prioritised

* Identify and report any factors that may put a learner at risk of not achieving their learning aims, using the correct paperwork and guidance notes as provided by ProVQ

* Liaise with all parties involved with the training and support of the apprentice to ensure that all support requirements are met in order to achieve all their learning aims

* Escalate any concerns with learner progression to your line manager

* Maintain accurate and up to date apprentice training records ensuring consistency between training records and learner data stored in the ProVQ data Management/recording systems.

* Ensure all documentation is completed correctly in accordance with company policy and timelines

Technical Trainer Requirements:

• Appropriate level of occupational competence
• * Either posses or be willing to work towards an approved teaching qualification
• * Full Driving License holder
• * First Aid at Work Qualification (or willingness to undertake)
• * Satisfactory enhanced DBS check

Octane Recruitment

Consultant - Billy Olivier

VTMDL

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Your new company
You will be joining a high-profile main contractor working on water schemes in the Shropshire area. This multi-accredited contractor has a strong pipeline of work in the water industry and offers excellent opportunities for career progression and professional development. Due to continued success, they are looking to onboard a Site Manager.

Your new role
As Site Manager, you will be responsible for, but not limited to:

• Managing direct labour and subcontractors
• Coordinating all day-to-day site operations
• Maintaining an accurate site diary
• Liaising with clients
• Undertaking site audits and inspections
• Ensuring works are delivered safely on time, within budget and to expected quality.

What you'll need to succeed
In order to be successful, you will have:

• Previous experience in civil, mechanical and/or electrical works within the water industry in a site management or supervisory capacity
• Ability to communicate with both internal and external project stakeholders
• Strong time management and leadership skills.

What you'll get in return
In return, you will receive:

• A starting salary of up to £60k/annum (negotiable depending on experience)
• Company car or car allowance (plus fuel card)
• Minimum 24 days annual leave (option to buy/sell more) plus bank holidays
• Life assurance
• Matched company pension contribution
• Exposure to high-profile and more.

What you need to do now
If you're interested in this role, apply now to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Please note - work sponsorship is not offered by this contractor.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You will be joining a high-profile main contractor working on water schemes in the Shropshire area. This multi-accredited contractor has a strong pipeline of work in the water industry and offers excellent opportunities for career progression and professional development. Due to continued success, they are looking to onboard a Project Engineer.

Your new role
As Project Engineer, you will be responsible for, but not limited to:

• Ensuring project costs do not exceed tender/varied allowance
• Liaising with subcontractors, site management and suppliers
• Maintaining good client relationships at all levels
• Monitoring subcontract performance
• Ensuring all applications for payment are made on/before the due date
• Assisting in the production of contract programmes, monitoring programmes as well as producing progress reports.

What you'll need to succeed
In order to be successful, you will have:

• Basic engineering background (electrical and/or mechanical)
• Working knowledge of NEC contracts
• Knowledge of water treatment processes
• CDM and health & safety knowledge.

What you'll get in return
In return, you will receive:

• Starting salary of up to £50k/annum (negotiable depending on experience)
• Company car or car allowance
• Minimum 24 days annual leave (option to buy/sell more) plus bank holidays
• Life assurance
• Matched company pension contribution
• Exposure to high-profile projects and more.

What you need to do now
If you're interested in this role, apply now to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You will be joining a design and build contractor overseeing the successful delivery of civil works within the water sector. This multi-accredited contractor has a strong pipeline of work in the water sector and offers excellent opportunities for career progression and professional development. They boast an impressive list of high-profile clients they work in partnership with and, due to continued success, they are looking to onboard a Site Manager to be based on sites in the Shropshire area. This is a full-time site-based position.

Your new role
As Site Manager, you will be responsible for, but not limited to:

• Overseeing day-to-day site operations
• Ensuring adherence with health, safety and environmental policies
• Reporting progress to key project stakeholders
• Managing construction activities
• Coordinating and supervising subcontractors
• Maintaining budgets and schedules.

What you'll need to succeed
In order to be successful, you will:

• Have previous experience in heavy civils, ideally in the water sector, in a site management or supervising capacity
• Hold a CSCS, SMSTS and First Aid qualification
• Understand health, safety and environmental policies
• Be able to manage construction activities and coordinate subcontractors
• Possess strong interpersonal and leadership skills.

What you'll get in return
In return, you will receive:

• A starting salary of up to £63k/annum (negotiable depending on experience)
• Company car or car allowance (up to £6.5k/annum)
• Company bonus
• 25 days annual leave plus statutory holidays
• Matched company pension
• Private healthcare
• Continuous training and development.

What you need to do now
If you're interested in this role, apply now to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Please note - work sponsorship is not offered by this organisation.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new role

Location: Hall Court, Telford and Redwoods Hospital, ShrewsburyHours: from 09:00 to 17:00Pay rate: £40 - £60/hrStart date: asap - 3 months contract (contract might be extended)

Key Responsibilities

Provide expert psychological assessments and therapy.Conduct and evaluate psychological tests, providing sensitive feedback.Develop and implement treatment plans.Offer psychological interventions for individuals, families, and groups.Liaise with professionals to coordinate care.Conduct risk assessments and manage client risks.Supervise psychology trainees and assistant psychologists.

Essential Qualifications and Experience

Post-graduate doctoral level training in clinical / counselling Psychology.Current HPC registrationRegistration with the British Psychological Society is desirable.Experience in managing full clinical responsibility for clients' psychological care within multidisciplinary care plans.Experience working with diverse client groups across all age ranges and clinical settingsProficiency in complex psychological assessments, interventions, and management, requiring intense focusUnderstanding of relevant mental health legislationExperience in training in supervising other psychologists.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. To find out more about this job please contact Agne on 0207 259 8788.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Electrical Mechanical Fitter

Are you an experienced Electrical Mechanical Fitter looking for a new challenge? This company is looking for a meticulous and motivated individual to join their team in Telford. As an Electrical Mechanical Fitter, you will have the opportunity to work on complex special purpose machinery and contribute to the company's goals and values.

What You Will Do:

• Assemble special purpose machinery
• Follow strict operating procedures
• Conduct mechanical and electrical tests
• Make minor adjustments to mechanical components using milling, turning, and grinding machines
• Fault find and troubleshoot on electrical systems
• Use a wide range of hand tools to include pneumatic

What You Will Bring:

• Proven experience of operating in a similar environment
• Able to use milling, turning, or grinding machines to make minor adjustments to components
• Competent in panel wiring
• Conduct mechanical and electrical test utilizing special purpose equipment

This role will suit engineers with experince in mechanical fitting, electrical fitting, maintenance engineering, service engineering or ex Military or REME or tool making

This role is situated in the manufacturing industry and requires level 3 engineering qualification. As an Electrical Mechanical Fitter, you will have the opportunity to work on innovative projects and contribute to a dynamic and inspiring work environment. The company values your skills and experience and is offering a strong salary and benefits package.

• £30 - 32K
• Good working hours and holiday pay
• Friendly inclusive team

If you are ready for a new challenge and want to work for a company that values your skills and experience, apply today and take the next step in your career.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Your new company
Hays are working with a very successful business in Shrewsbury who are recruiting for a new role of Group Stock Accountant in Shropshire

Your new role
In this newly created role you will be the main contact between Sales, Operations and the finance function and your duties will include:

• Stock checks at Group and various Depots
• Create and maintain a system for demo/ hire machinery
• Assist and take responsibility for Stocking audits
• Reporting on stock levels; KPI's
• Statutory Audit - ownership of the stock control process
• Stocking/HP Funding
• Assisting with month end/year end tasks
• Misc tasks as required

What you'll need to succeed
You should come from a finance background, ideally be AAT 2 or above and be someone who can solve problems and manage work loads, have excellent accuracy and attention to detail as well as be self motivated and able to work independently. Excellent communication skills and the ability to drive are essential.

What you'll get in return
You will be working in a newly created role, with a well established a successful businesses, who can offer a competitive salary and good benefits
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are working with a dynamic business who are offering an outstanding opportunity for A Level or College leaver who is looking for a career within Accounts


Your new role
You will be working closely with the Financial Controller and Assistant Accountant and receive training and support to perform your duties which will include:

• Daily processing of sales invoices and posting customer remittances to the sales ledger
• Processing supplier invoices for both sterling and foreign currency to the purchase ledger and cash book
• Supporting the Assistant Accountant with Credit control and providing customer statements at month end
• Assisting with administrative tasks where required

What you'll need to succeed
The role would suit an A-level or college leaver who is determined to build a career in Accounts. You should have excellent communication skills, accuracy & attention to detail and the ability to work on your own initiative, as well as being proactive and professional.


What you'll get in return
This is an outstanding opportunity to work within a friendly and supportive team, where you will receive full training and day release to attend college to do the AAT Qualification. The company of offering a competitive package including benefits, good holidays and an early finish on a Friday.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk