Total 20 Manager level Information Technology job vacancies in Essentia Virginia Hospital

This position serves as the Enterprise Information System Security Manager (ISSM) for the Information Technology Directorate (MRI), NAF Business and Support Services Division (MR), Manpower and Reserve Affairs Department, Headquarters Marine Corps. The incumbent will provide guidance and direction to Information System Security Managers at the installation and project/program level to provide system security manager services to Marine Corps installations worldwide.

The Information System Security Manager (ISSM) serves within the Enterprise Cybersecurity and Compliance Office. The ISSM will serve as an advocate for all disciplines within the security program including the development and subsequent enforcement of the organization's security awareness programs, business continuity and disaster recovery plans, and all industry and governmental compliance issues. Promotes IT security awareness to the user community by validating the user community is completing annual security training. Oversees and maintains regulatory requirements and completes periodic reviews for security implications and security applications. Works closely with and receives reports from Information Systems Security Manager(s), Information Systems Security Officers (ISSO)s, and Information System Security Engineer(s).

Performs security compliance efforts IAW the Payment Card Industry (PCI), Federal Information Security Modernization Act (FISMA), National Institute of Standards and Technology Special Publication (NIST SP) 800 series, Federal Information Processing Standards (FIPS) series, and USMC related policies and procedures. Conducts comprehensive assessments of the management, operational, and technical security controls and control enhancements employed within or inherited by an information technology (IT) system to determine the overall effectiveness of the controls (as defined in NIST SP 800-37). Follows systematic processes to assess the ability of systems and networks to withstand exploitation by adversaries. Conducts assessments of threats and vulnerabilities, determine deviations from acceptable configurations and enterprise or local policies, assesses the level of risk, and develops and/or recommends appropriate mitigation countermeasures in all situations. Performs technical tests, network scans, vulnerability scans, and penetration testing to evaluate the effectiveness of systems, devices, procedures, and methods used to safeguard information in computer accessible media.

Executes established cybersecurity program objectives, policies, and procedures as they relate to NIST standards. Sustains the daily operations of the MR Cybersecurity program objectives to implement processes and procedures as they relate to DoD , DON, USMC, MCCS policy, standards, and guidelines. Provides security oversight for MR and subordinate commands to include coordinating MR security measures, conducting analysis, periodic testing, evaluation, verification, accreditation, and review of information system installations at appropriate classification levels. Focuses on content development, communications, and training program management in support of cybersecurity awareness or relevant technical subject domains. Coordinates with all departments within the Marine Corps Community Services (MCCS) and higher Marine Corps to support cybersecurity awareness initiatives. May conduct and coordinate training of personnel within pertinent cybersecurity subject domain and develop, plan, and evaluate training courses, methods, and techniques as appropriate. May be responsible for raising security awareness and facilitating improved security.

Supervises employees to include: assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to alcohol abuse, and take appropriate action. Coordinates Risk Management Framework activities for MR business lines and associate information technology systems. Ensures that development, review, endorsement, and maintenance of security compliance documentation is accomplished. Facilitates PCI inspections, pen testing, and audits from MR merchant account providers.

Occasional travel to complete work assignments, conduct training or attend conferences and meetings may be required. Performs other related duties as assigned.
This is a white-collar position where occasional lifting up to 20 lbs may be required.
Performs other duties as assigned.

Serves as the manager of the Human Resource Office at a Bureau of Prisons (BOP) federal prison camp.

Responsible for planning immediate and long range staffing needs.

Develops a recruitment and staffing plan to identify management's needs.

Responsible for overseeing staffing functions that include requesting certificates of eligibles, scheduling and conducting interviews, BOP-HIRES issues, and preparation of security clearance requests.

Responsible for ensuring accurate guidance is provided on pay administration issues.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.

What are the Major Duties of this Position?

Serves as a manager at a Bureau of Prisons (BOP) federal correctional institution.

Responsible for planning immediate and long range staffing needs.

Develops a recruitment and staffing plan to identify management's needs.

Responsible for overseeing staffing functions that include requesting certificates of eligibles, scheduling and conducting interviews, BOP-HIRES issues, and preparation of security clearance requests.

Responsible for ensuring accurate guidance is provided on pay administration issues.

Responsible for local labor management negotiations.

Responsible for administering the leave program in a fair and consistent manner in accordance with the law and other applicable rules/regulations. 

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.

Serves as the manager of the Human Resource Office at a Bureau of Prisons (BOP) federal prison camp.

Responsible for planning immediate and long-range staffing needs.

Develops a recruitment and staffing plan to identify management's needs.

Responsible for overseeing staffing functions that include requesting certificates of eligibles, scheduling and conducting interviews, BOP-HIRES issues, and preparation of security clearance requests.

Responsible for ensuring accurate guidance is provided on pay administration issues.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.

Number of Job Openings Available:

Date Posted:

Department:

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Weekend Rotation:

Job Summary:

Key Position Details:

• 40 hours per week
• Day shifts
• Main responsibility will be supporting Patient Transport Department. Will serve as back up to other departments
• Benefit Eligible

Job Description:

Principle Responsibilities

• Leadership responsibilities.
  • Provide day-to-day operational leadership, and oversee Campus Services staff and their associated responsibilities.
  • Determine Campus Service's strategic vision and monitor process, progress, and results.
  • Delegate decision making responsibility for routine situations that have established procedures.
  • Exercise independent judgment for solving complex issues.
   
  • Ensure adequate department staffing.
   
  • Manage the volunteer program, and collaborate with department leaders to explore ongoing opportunities for volunteer utilization.
• Daily Operations.
  • Use available data to develop and implement strategic ways to improve customer service scores.
  • Develop relationships and negotiate current contracts with rental companies and vendors.
  • Manage the purchasing, rental, inventory tracking methods, billing, and maintenance of patient medical equipment.
  • Analyze Transport volumes and adjust staffing accordingly.
  • Assess medical equipment utilization and inventory to make recommendations based on volumes.
   
  • Ensure code cart checks are completed and documented.
   
  • Order supplies as needed for all areas of oversight.
• Financial management.
  • Develop budget and financial goals for the Campus Services departments.
  • Communicate budgetary goals with staff and manage to the department's established budget.
  • Maintain productivity standards to ensure annual budget goals are met.
   
  • Understand and articulate reasons for revenue and cost variances.
   
  • Create action plans to improve any existing variances.
  • Partner with Accounts Payable to ensure vendor payments are accurate and paid timely.
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Bachelor's degree in business management or related field preferred
• 2 to 5 years experience in campus services or property management required and
• 2 to 5 years volunteer coordination experience preferred and
• 2 to 5 years retail/customer service experience preferred and
• 2 to 5 years healthcare experience preferred
• 2 to 5 years supervisory experience required

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Number of Job Openings Available:

Date Posted:

Department:

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Job Summary:

Key Position Details:

***This position will be heavy in analytics and running reports.***

• No Weekends
• Day Shift Variable Start Times Based on Needs of Department
• Benefit Eligible

Job Description:

Principle Responsibilities

• Leadership of employees and department.
  • Assesses, plans, implements and evaluates the delivery of service quality of direct reports.
  • Utilizes team concepts and principles to create cohesiveness and optimal outcomes in surgical services.
  • Evaluates the work environment and takes action to resolve conflict.
  • Interviews, hires and coordinates orientation of new staff.
  • Evaluates performance and provides action plan when necessary.
  • Analyzes employee engagement/experience and works with leadership team to develop, implement and evaluate effectiveness of action plan.
  • Demonstrates working knowledge of current labor agreements.
  • Designs work processes and directs work performance to be in compliance with all rules, regulations, accreditation and laws that apply.
• Department operations.
  • Assist administration and leadership in developing operational budgets for surgical service department.
  • Organize data and budget information.
  • Provide input for strategic planning, forecasting and equipment acquisitions.
  • Provide financial analysis and recommendations for new technology and services.
  • Evaluate and communicate surgical services material resources, systems, processes and outcomes to provide optimal patient care delivery.
  • Manage facility design integration and collaborates with facilities staff on construction projects.
  • Integrates continuous quality improvement efforts in all work.
  • Facilitates multidisciplinary work groups to promote integrated systems for surgical services.
  • Provides and/or coordinates education and training related to new equipment, supplies and technology for affected staff.
  • Demonstrates understanding of role in developing and maintaining a safe environment for patients, visitors and staff.
  • Assesses effectiveness of action taken to improve safety.
  • Other duties as assigned.

Job Requirements

• Bachelor's degree in business, nursing or related field. required
• 5 to 7 years in surgical and/or procedural services operations required or
• 2 to 5 years in leadership/management in a health care related field. required
• BLS Tier 1 - Basic Life Support - Allina Health required
• Licensed Registered Nurse - MN Board of Nursing preferred

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• You will be a leader for a dynamic team
• .9 FTE (36 hours/week)
• 12 hours per day
• Day/Night
• Work a minimum of every 4th weekend

Job Description:

Principle Responsibilities

• Assessment.
  • Collects, prioritizes and synthesizes comprehensive data pertinent to the patient's health or situation.
  • Collects and prioritizes data in a systematic and ongoing process that involves the patient, family, other health care providers and environment as appropriate.
  • Integrates data relevant to the situation to identify needs, patterns and variances.
  • Uses appropriate evidence based assessment techniques and instruments in data collection.
• Diagnosis.
  • Analyzes assessment data to determine nursing diagnoses.
  • Interprets assessment information to identify each patient's needs relative to age, developmental stage and culture.
  • Formulates, revises and resolves nursing diagnoses that reflect the current patient status.
  • Validates and communicates nursing diagnoses with the patient, family and other health care team members.
  • Documents nursing diagnoses in compliance with the patient care guidelines.
• Outcomes Identification.
  • Identifies expected outcomes individualized to the patient.
  • Establishes, in the collaboration with the family, patient, realistic and measurable patient expected outcomes based on nursing diagnoses, patients present and potential capabilities, goals, available resources and plan for continuity of care.
• Planning.
  • Develops a plan that prescribes interventions to attain expected outcomes.
  • Develops an individualized plan considering patient characteristics or the situation as appropriate in conjunction with the patient, family and others.
  • Establishes a plan that provides for continuity of care.
  • Incorporates evidence based nursing practice takes into consideration current statutes, rules and regulations when developing the plan of care.
• Implementation.
  • Implements the identified plan.
  • Implements interventions in a safe, timely, appropriate manner.
  • Utilizes evidence-based interventions and treatments specific to the diagnoses as appropriate.
  • Coordinates implementation of the plan of care if appropriate
  • Documents interventions according to documentation guidelines.
• Evaluation.
  • Evaluates the patient’s progress towards attainment of the outcome.
  • Evaluates the patient’s/family’s understanding of and response to the plan of care.
  • Utilizes systematic and ongoing assessment data to revise diagnoses, outcomes and the plan of care.
  • Involves the patient, family, and health care team members in the evaluation process when appropriate.
  • Documents revisions in diagnoses, outcomes and the plan of care according to documentation guidelines.
• Quality of Practice.
  • Systematically enhances the quality and effectiveness of nursing practice.
  • Participates in quality improvement activities related to nursing practice.
  • Incorporates available QI data to improve nursing practice and outcome.
• Education.
  • Attains knowledge and competency that reflects current nursing practice.
  • Participates in educational activities related to nursing practice.
  • Acquires and applies the knowledge gained from educational experiences to current nursing practice.
• Professional Practice Evaluation.
  • Evaluates one’s own nursing practice in relation to professional practice standards and regulatory guidelines.
  • Engages in self-evaluation of practice on a regular basis, identifying strengths and goals for professional development.
  • Obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues, and others.
• Collegiality.
  • Contributes to the professional development of peers, colleagues, and others.
  • Shares knowledge and skills in practice settings.
  • Provides immediate and ongoing positive and constructive feedback to colleagues regarding their performance.
  • Contributes to a supportive and healthy work environment.
• Collaboration.
  • Collaborates with patient, family, and others in the conduct of nursing practice.
  • Partners with others to effect change and generate positive outcomes through knowledge of the patient or situation.
• Ethics.
  • Acts in an ethical manner.
  • Maintains a therapeutic and professional patient-nurse relationship with appropriate professional role boundaries.
  • Serves as a patient advocate assisting patients in developing skills for self-advocacy
  • Uses available resources to help formulate ethical decisions.
• Research.
  • Integrates research findings in practice.
  • Utilizes the best evidence, including research findings, to guide practice decisions.
• Resource Utilization.
  • Incorporates factors related to safety, effectiveness, cost, and impact on practice in planning and delivering patient care.
  • Utilizes resources related to standards of care in a safe, effective and ethical manner.
  • Manages resources to assure they will be accessible to other in the future.
• Leadership.
  • Provides leadership in the professional practice setting and the profession.
  • Functions as a professional role model.
  • Promotes a positive work environment.
  • Participates in shared decision-making.
• Environmental Health.
  • Practices in an environmentally safe and healthy manner.
  • Attains knowledge of environmental health concepts, such as implementation of environmental health strategies.
  • Promotes a practice environment that reduces environmental health risks for workers and healthcare consumers.
  • Communicates environmental health risks and exposure reduction strategies to healthcare consumers, families, colleagues and communities.
• Charge Nurse (only when acting in this role).
  • Demonstrates ability to coordinate and direct unit operation so the patient and family needs are met and resources are efficiently utilized in a safe manner.
  • Promotes an environment that encourages individual growth, nurtures professional practice and fosters teamwork.
  • Collaborates effectively with unit staff, leadership and other disciplines.
• Preceptor (only when acting in this role).
  • Demonstrates ability to identify the orientee's learning needs and plans appropriate learning experiences.
  • Demonstrates ability to implement an individualized orientation plan for the orientee.
  • Demonstrates ability to validate clinical competence of orientee.
  • Facilitates development of organizational and prioritization skills of orientee.
  • Demonstrates ability to evaluate interpersonal sills of orientee.
  • Serves as a professional role model.
  • Facilitated socialization of orientee into the organization and work group.
  • Other duties as assigned.

Job Requirements

• Associate's or Vocational degree
  required
• Bachelor's degree preferred
• All new grads must apply to the New Grad RN Requisition: R-0000016. New Graduate RN applicants must be a graduate of an accredited Nursing Program.
• 0 to 2 years RN experience preferred
• Licensed Registered Nurse - MN Board of Nursing required if working in the state of MN upon hire or
• Licensed Registered Nurse - WI Dept of Safety & Professional Services required if working in the state of WI upon hire and
• BLS Tier 1 - Basic Life Support - Multisource required by completion of orientation
• ACLS required for identified units per hiring manager
• RN-C in department specialty preferred
• Advanced Life Support or Specialty Life Support may be required depending on the department such as NRP.

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• Day Shift
• Variable Shift Length
• Benefit Eligible

Job Description:

Manages one or more defined areas of patient care services using available resources to ensure the delivery of efficient, safe, and compassionate patient care based on current standards of practice. Provides leadership to, and is accountable for, nursing practice in all areas of responsibility. Fosters a culture of accountability, excellence and staff participation/engagement supported by processes that provide timely information regarding performance and department-specific activities and accomplishments. Coordinates activities between defined areas and provides clinical and administrative leadership and expertise and serves as a link between nursing personnel and the other healthcare disciplines and staff throughout the organization. This position has a major responsibility for the implementation of the organization's mission, vision, values, code of conduct, evidence-based practice, and nursing practice within their defined areas of responsibility and must create a learning environment that is open and respectful, and promotes the sharing of expertise to promote the benefits of health outcomes.

Principle Responsibilities

• Strategic Management.
  • Develops and oversees department/program to ensure alignment to organizational mission, vision, values, strategic goals, and business strategies.
  • Leads, develops, and implements in collaboration with physician leadership and other medical staff, administration and other health care providers, short and long range plans/programs which enhance department services.
  • Manages and appropriately modifies tactics; can comfortably handle risk and uncertainty. Achieves desired outcomes.
• Clinical Practice Knowledge.
  • Assumes responsibility for evidence-based practice in designated practice areas. Defines, interprets, monitors and maintains standards of practice.
  • Develops and implements policies and procedures that guide and support the provision of service.
  • Participates in evaluation, selection and integration of health care technology and information management systems that support quality of care/financial needs and the efficient use of resources.
• Performance Improvement – Safety, Risk and Regulatory.
  • Utilizes process improvement principles to assess and improve the quality of the service/care provided within the department.
  • Designs work processes and directs work performance to be compliant with all regulatory and accreditation requirements.
  • Ensures a culture and environment of safety for patients, staff and visitors.
  • Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance for department and ensures compliance of department and staff.
• Leadership of Nursing Staff.
  • Leads recruitment and hiring for positions.
  • Onboards, orients, and provides ongoing coaching, mentoring and support to staff.
  • Provides leadership, management, oversight and work direction. Establishes clear expectations and deliverables.
  • Conducts annual evaluations and necessary corrective action for assigned staff.
  • Determines workload balance and distributes volume of work among staff.
  • Understands and manages labor relationships.
  • Acts as a customer advocate by demonstrating sensitivity to ethical and legal ramifications of practice.
• Financial Management.
  • Develops, implements, monitors and maintains a realistic, cost-effective annual budget and manages productivity within the department.
  • Manages and identifies strategies to ensure efficient use of staff, supplies, and capital equipment.
  • Ensures strategies in planning for resource management, operational, and capital budgets.

• Other duties as assigned.

Required Qualifications

• Bachelor's degree in nursing and
• 3 to 7 years of clinical experience

Preferred Qualifications

• Master's degree
• 2 to 5 years of leadership experience

Licenses/Certifications

• Licensed Registered Nurse - MN Board of Nursing required if working in Minnesota or
• Licensed Registered Nurse - WI Dept of Safety & Professional Services required if working in Wisconsin and
• CPR - Multisource required
• American Nurse Credentialing Center Certification preferred

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently

Position Summary:  

The System Manager of Clinical and Operations Resource Management oversees organizational patient flow and supports the hospital's patient flow objectives, as they relate to patient placement assignments, customer service and capacity optimization.  Oversight and accountability for the daily operations of the Central Staffing Office (CSO), Access Center (AC) RN Team, Ambulatory / Procedural / Hospital Float Pool, and House Supervisor (HS) RN Team.  Ensures efficient and effective orientation for all HS, AC, and CSO staff, and facilitates utilization of all inpatient unit-staffing activities.  Able to perform all duties of CSO, AC, and HS staff. Provides support to and works closely with the Nursing Clinical Operations Mangers for monitoring and improving operating efficiency and financial performance.

Qualifications:

• Bachelor’s degree in nursing or related field
• Current Montana Licensure (Registered Nurse)
• American Heart Association BLS
• American Heart Association ACLS (within 1 year)
• American Heart Association PALS (within 1 year)
• Five (5) years relevant clinical RN experience in acute care medical/surgical/critical care nursing
• Preferred: Two (2) years of demonstrated management experience in hospital operations or a clinical department is preferred
• Preferred: Recent experience in phone triage, phone processing, discharge planning, or case management
• Preferred: MSN

Essential Job Functions:

• Assists Director with broad operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and healthcare system requirements.
• Ensures a collaborative departmental approach to long-range strategic operational planning, care and service design and development of organizational policies, which reflect the mission of the organization.
• Coordinates and oversees the organization-wide departmental services.  Continuously assesses, measures and improves departmental performance.
• Demonstrates responsible management of all departmental resources.
• Demonstrates clinical/technical and managerial competency.  Ensures staff professional needs are met.
• Leads, teaches, inspires, helps and consistently demonstrates healthcare system behavioral standards.

Knowledge, Skills and Abilities

• Strong leadership managerial skills; ability to plan, delegate, monitor and improve work performance
• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
• Ability to work in a busy and stressful environment
• Strong interpersonal, verbal and written communication skills
• Creativity, problem analysis and decision making
• Exercises tact, discretion, sensitivity and maintains confidentiality

• Detail oriented, organizational skills and the ability to prioritize
• Standard office equipment and computer applications; MS Office, EMR, internet applications etc.
• Ability to work varied shifts

Approved Remote States

1.     Arizona

2.      Florida

3.      Georgia

4.      Idaho

5.      Indiana

6.      Iowa

7.      Maine

8.      Michigan

9.      South Dakota

10.   Texas

11.   South Carolina

12.  North Dakota

13.   Wisconsin

14.   Tennessee

Position Summary: 

The System Manager of Patient Financial Services is responsible for assisting other leaders and supervisors with planning, directing, organizing,  monitoring and staffing the department subject to policies, budgets, objectives and directives mandated by regulatory agencies, DNV and the executive team. Supports Patient Financial Services supervisors in maintaining team discipline for all elements of established standard processes (work management, tools, team briefings, metrics tracking and prompt resolution of issues, problems and opportunities).   Directs and coordinates all functions of Patient Financial Services that relate to billing and payment activities for Bozeman Health and all related entities. Researches and creates education for all department functions regarding billing and payment related issues. Educates, reports, and provides information to organization regarding billing and payment progress.  

Minimum Qualifications:

• Bachelor's degree in business-related field or the equivalent of five successful years’ business experience
• Three (3) years of experience prior experience in healthcare administration, revenue cycle, or management of accounts receivable
• Five years of managerial experience
• Knowledge of electronic healthcare payment transactions
• Prior experience with Epic
• Regulatory knowledge required for PPS and CAH Hospital, Provider-Based, Free-Standing Clinic, and Swing Bed Billing
• Preferred: Master’s degree in healthcare administration or business administration or related field.
• Preferred: Prior Patient Finance Services management experience

Essential Job Functions:

• Ensure the accurate development and submission of claims to support reimbursement, including timely filing requirements
• Monitor PFS billing and payment key performance indicators, i.e. collection rates, denial rates, clean claim rates, accounts receivable days, candidate for billing, undistributed payments, credit balances, and unposted payments
• Develop reports/dashboards to summarize billing and payment trends to the applicable committees, work groups, and department leaders
• Analyze, track, and trend payer reimbursement  behavior and collaborate with payers to mitigate underpayments and facilitate timely reimbursement
• Conduct research regarding billing denials as directed
• Maintain knowledge of State and Federal Regulations including, Medicare Conditions of Participation, Medicare Billing and Reimbursement regulations, Commercial payor billing rules, and Bozeman Health Payer Contracts
• Assists Director with broad operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and healthcare system requirements
• Collaborates with the director to ensure a departmental approach to long-range strategic operational planning, care and service design and development of organizational policies, which reflect the mission of the organization and best practices
• Coordinates and oversees the organization-wide departmental services.  Continuously assesses, measures and improves departmental performance through mutually agreed upon and already approved metrics for success
• Demonstrates responsible management of all departmental resources
• Demonstrates clinical/technical and managerial competency.  Ensures staff professional needs are met
• Assesses current staffing model to determine if billing and payment functions are resourced appropriately
• Leads, teaches, inspires, helps and consistently demonstrates hospital healthcare system standards

Knowledge, Skills and Abilities

• Strong leadership managerial skills; ability to plan, delegate, monitor and improve work performance
• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
• Ability to escalate issues to director and provide possible issue resolution
• Ability to work in a fast-paced environment
• Strong interpersonal, verbal and written communication skills
• Creativity, problem analysis and decision making
• Exercises tact, discretion, sensitivity and maintains confidentiality
• Detail oriented, organizational skills and the ability to prioritize
• Standard office equipment and computer applications; MS Office, EMR, internet applications etc.Ability to work varied shifts

Approved Remote States

1.     Arizona

2.      Florida

3.      Georgia

4.      Idaho

5.      Indiana

6.      Iowa

7.      Maine

8.      Michigan

9.      South Dakota

10.   Texas

11.   South Carolina

12.  North Dakota

13.   Wisconsin

14.   Tennessee

Position Summary: 

The System Manager of Revenue Integrity (RI) is responsible for assisting with planning, directing, organizing, monitoring, and staffing departmental services subject to policies, budgets, objectives, and directives mandated by regulatory agencies, DNV and the executive team.  Supports the revenue for the health system, through maintaining a compliant and defensible ChargeMaster (CDM), claim integrity and charge reconciliation program. Provides department and organizational training and education to promote the overall integrity of the CDM program. Works closely and collaboratively with all revenue cycle functions, HIM, IT, compliance, finance, and clinical departments. Research, develop, and conduct training regarding RI related issues.

Minimum Qualifications:

• Bachelor’s degree in business related field, accounting, or equivalent of five successful years’ related experience
• Three (3) years of experience in ChargeMaster role, or Healthcare Charge Equivalent
• Five years of managerial experience
• Prior experience with Epic
• Regulatory knowledge required for PPS and CAH Hospital, Provider-Based, Free-Standing Clinic, Swing Bed Billing, and Payor Enrollment
• Working knowledge of Coding and Payment Classification Systems, i.e. ICD-10, HCPCs, CPT, OPPS, IPPS, MPFS
• Preferred: Coding Certificate; Certified Provider Credentialing Specialist (CPCS)
• Preferred: Master’s degree in healthcare administration or business administration or related field.
• Preferred: Five years’ experience in Charge Master role

Essential Job Functions:

• Provides Leadership to RI operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and organizational requirements
• Ensures the accurate development and submission of claims to support reimbursement, including timely filing requirements in collaboration with applicable leaders
• Monitors RI key performance indicators, i.e. specific candidate for billing, revenue guardian edits, charge related edits, accounts receivable days, and applicable WQs
• Develops and analyzes reports/dashboards to summarize RI and charge related trends to applicable committees, work groups and department leaders
• Collaborates with the system director to ensure a departmental approach to long-range strategic operational planning, care and service design and development of organizational policies, which reflect the mission of the organization and budget goals
• Facilitates an accurate and timely CDM update as required by annual CPT and BH budget requirements, i.e. price increase in collaboration with IT
• Creates and maintains accurate fee schedules, i.e. client billing, professional billing, hospital billing
• Establishes internal quality monitoring program of the CDM to include external reviews and internal monitoring including the development of a plan to address opportunities identified
• Facilitates the request to make changes or updates to the CDM and ensures the accurate processing of such requests
• Maintains RI third-party applications in partnership with IT
• Oversees and facilitates the Revenue Reconciliation program for BH, including departmental education and accountability, chairs the Revenue Reconciliation Committee
• Oversees the payor enrollment function to ensure timely enrollment to reduce gaps in payor reimbursement, i.e. facility and individual provider enrollment
• Collaborates with medical staff office, human resources, and applicable operational leaders to support the payor enrollment function
• Coordinates and oversees the organization-wide departmental services.  Continuously assesses, measures and improves departmental performance
• Demonstrates responsible management of all departmental resources
• Demonstrates clinical/technical and managerial competency.  Ensures staff professional needs are met
• Assesses current staffing model to determine if the function is resourced appropriately
• Leads, teaches, inspires, helps and consistently demonstrates hospital behavioral standards

Knowledge, Skills and Abilities

• Strong leadership managerial skills; ability to plan, delegate, monitor and improve work performance
• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
• Demonstrates ability to escalate issues to system director and provide solutions to issues as they arise
• Ability to work in a fast-paced environment
• Strong interpersonal, verbal and written communication skills
• Creativity, problem analysis and decision making
• Exercises tact, discretion, sensitivity and maintains confidentiality
• Detail oriented, organizational skills and the ability to prioritize
• Standard office equipment and computer applications; MS Office, EMR, internet applications etc.
• Intermediate level MS Excel skills
• Ability to work varied shifts

Approved Remote States

1.     Arizona

2.      Florida

3.      Georgia

4.      Idaho

5.      Indiana

6.      Iowa

7.      Maine

8.      Michigan

9.      South Dakota

10.   Texas

11.   South Carolina

12.  North Dakota

13.   Wisconsin

14.   Tennessee

Position Summary: 

The System Manager of Customer Service is responsible for planning, directing, organizing, monitoring and staffing subject to policies, budgets, objectives and directives mandated by regulatory agencies, DNV and the executive team.  Supports the customer service function including the financial assistance program in maintaining team discipline for all elements of established standard processes and update or create as needed (work management, tools, team briefings, metrics tracking and prompt resolution of issues, problems and opportunities). Directs and coordinates all functions of customer service.  Conducts research and education for the customer service functions. Educates, reports and provides information to organization regarding collections, financial assistance, and the customer service function.

Minimum Qualifications:

• Bachelor’s degree in Business or Accounting; equivalent combination of education and experience considered.
• Three (3) years of experience in customer service in healthcare billing, financial assistance programs, admitting, and collections
• Five years of management experience
• Preferred: Master’s degree in healthcare administration or business administration or related field.
• Preferred: Regulatory knowledge required for PPS and CAH Hospital, Provider-Based, Free-Standing Clinic, and Swing Bed Billing

Essential Job Functions:

• Collaborates with the System Director of Revenue Cycle with broad operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and organizational requirements, ultimately providing best in class customer service
• Assesses current state for gaps in becoming a best in class customer service team and refines communication to provide clear, concise and straightforward information including website patient facing information
• Ensures a collaborative departmental approach to long-range strategic operational planning, care and service design and development of organizational policies and procedures, which reflect the mission of the organization
• Supports and ensures compliance with all applicable collection laws and regulations, i.e.Fair Debt Collection Practices Act, and Financial Assistance Policy (501r regulations)
• Facilitates the implementation and consistent application of BH’s Financial Assistance (Charity Care) policy to include annual updates to the Amounts Generally Billed, patient notification, application process, eligibility criteria, community notification, and related forms
• Develops reports/dashboards to summarize collection and Charity Care trends to applicable committees, workgroups and department leaders as applicable
• Maintain knowledge of State and Federal Regulations including, Medicare Conditions of Participation, Medicare Billing and Reimbursement regulations, Commercial payor billing rules, Bozeman Health Payer Contracts, and ICD 10 and HCPCs coding classification systems
• Monitors customer service key performance indicators, i.e. collection rates, self-pay AR, MyChart collections and autopayment enrollment
• Analyze customer service and collection reports/dashboard to identify opportunities for improve and develop performance improvement plan
• Demonstrates responsible management of all departmental resources
• Demonstrates clinical/technical and managerial competency.  Ensures staff professional and training needs are met
• Represents customer service and collection functions throughout the organization and is the primary contact for pertinent organizational questions or inquiries
• Collaborates with System Director and Compliance Officer to develop and revise required training guides, customer service playbook, and policies/procedures as needed.
• Responsible for Verge cases assigned to customer service and works collaboratively with patient relations/risk management to resolve cases.
• Identifies trends in customer complaints and develops plan to prevent and mitigate
• Demonstrates ability to handle escalated customer concerns and resolves concerns in a timely, compassionate fashion.
• Develops plan to improve efficiencies in all areas of responsibility
• Acts as a liaison between organization and collection agencies and other vendors as needed
• Represent Bozeman Health on any legal collection cases that end up being reviewed in court
• Supports organizational data requests for audits, questionnaires, reports etc
• Assesses current staffing model and work assignments to ensure the department is adequately resourced
• Leads, teaches, inspires, helps and consistently demonstrates hospital behavioral standards

Knowledge, Skills and Abilities

• Strong leadership managerial skills; ability to plan, delegate, monitor and improve work performance
• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
• Ability to work in a fast-paced environment
• Ability to escalate issues to director and provide possible issue resolution
• Strong interpersonal, verbal and written communication skills
• Creativity, problem analysis and decision making
• Exercises tact, discretion, sensitivity and maintains confidentiality
• Detail oriented, organizational skills and the ability to prioritize
• Standard office equipment and computer applications; MS Office, EMR, internet applications etc.
• Ability to work varied shifts

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• This is a Manager role will support a 30 bed Medical, surgical, GI, GU unit.

Job Description:

Manages one or more defined areas of patient care services using available resources to ensure the delivery of efficient, safe, and compassionate patient care based on current standards of practice. Provides leadership to, and is accountable for, nursing practice in all areas of responsibility. Fosters a culture of accountability, excellence and staff participation/engagement supported by processes that provide timely information regarding performance and department-specific activities and accomplishments. Coordinates activities between defined areas and provides clinical and administrative leadership and expertise and serves as a link between nursing personnel and the other healthcare disciplines and staff throughout the organization. This position has a major responsibility for the implementation of the organization's mission, vision, values, code of conduct, evidence-based practice, and nursing practice within their defined areas of responsibility and must create a learning environment that is open and respectful, and promotes the sharing of expertise to promote the benefits of health outcomes.

Principle Responsibilities

• Strategic Management.
  • Develops and oversees department/program to ensure alignment to organizational mission, vision, values, strategic goals, and business strategies.
  • Leads, develops, and implements in collaboration with physician leadership and other medical staff, administration and other health care providers, short and long range plans/programs which enhance department services.
  • Manages and appropriately modifies tactics; can comfortably handle risk and uncertainty. Achieves desired outcomes.
• Clinical Practice Knowledge.
  • Assumes responsibility for evidence-based practice in designated practice areas. Defines, interprets, monitors and maintains standards of practice.
  • Develops and implements policies and procedures that guide and support the provision of service.
  • Participates in evaluation, selection and integration of health care technology and information management systems that support quality of care/financial needs and the efficient use of resources.
• Performance Improvement – Safety, Risk and Regulatory.
  • Utilizes process improvement principles to assess and improve the quality of the service/care provided within the department.
  • Designs work processes and directs work performance to be compliant with all regulatory and accreditation requirements.
  • Ensures a culture and environment of safety for patients, staff and visitors.
  • Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance for department and ensures compliance of department and staff.
• Leadership of Nursing Staff.
  • Leads recruitment and hiring for positions.
  • Onboards, orients, and provides ongoing coaching, mentoring and support to staff.
  • Provides leadership, management, oversight and work direction. Establishes clear expectations and deliverables.
  • Conducts annual evaluations and necessary corrective action for assigned staff.
  • Determines workload balance and distributes volume of work among staff.
  • Understands and manages labor relationships.
  • Acts as a customer advocate by demonstrating sensitivity to ethical and legal ramifications of practice.
• Financial Management.
  • Develops, implements, monitors and maintains a realistic, cost-effective annual budget and manages productivity within the department.
  • Manages and identifies strategies to ensure efficient use of staff, supplies, and capital equipment.
  • Ensures strategies in planning for resource management, operational, and capital budgets.

• Other duties as assigned.

Required Qualifications

• Bachelor's degree in nursing and
• 3 to 7 years of clinical experience

Preferred Qualifications

• Master's degree
• 2 to 5 years of leadership experience

Licenses/Certifications

• Licensed Registered Nurse - MN Board of Nursing required if working in Minnesota or
• Licensed Registered Nurse - WI Dept of Safety & Professional Services required if working in Wisconsin and
• CPR - Multisource required
• American Nurse Credentialing Center Certification preferred

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

Job Description:

Manages one or more defined areas of patient care services using available resources to ensure the delivery of efficient, safe, and compassionate patient care based on current standards of practice. Provides leadership to, and is accountable for, nursing practice in all areas of responsibility. Fosters a culture of accountability, excellence and staff participation/engagement supported by processes that provide timely information regarding performance and department-specific activities and accomplishments. Coordinates activities between defined areas and provides clinical and administrative leadership and expertise and serves as a link between nursing personnel and the other healthcare disciplines and staff throughout the organization. This position has a major responsibility for the implementation of the organization's mission, vision, values, code of conduct, evidence-based practice, and nursing practice within their defined areas of responsibility and must create a learning environment that is open and respectful, and promotes the sharing of expertise to promote the benefits of health outcomes.

Principle Responsibilities

• Strategic Management.

  • Develops and oversees department/program to ensure alignment to organizational mission, vision, values, strategic goals, and business strategies.

  • Leads, develops, and implements in collaboration with physician leadership and other medical staff, administration and other health care providers, short and long range plans/programs which enhance department services.

  • Manages and appropriately modifies tactics; can comfortably handle risk and uncertainty. Achieves desired outcomes.

• Clinical Practice Knowledge.

  • Assumes responsibility for evidence-based practice in designated practice areas. Defines, interprets, monitors and maintains standards of practice.

  • Develops and implements policies and procedures that guide and support the provision of service.

  • Participates in evaluation, selection and integration of health care technology and information management systems that support quality of care/financial needs and the efficient use of resources.

• Performance Improvement – Safety, Risk and Regulatory.

  • Utilizes process improvement principles to assess and improve the quality of the service/care provided within the department.

  • Designs work processes and directs work performance to be compliant with all regulatory and accreditation requirements.

  • Ensures a culture and environment of safety for patients, staff and visitors.

  • Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance for department and ensures compliance of department and staff.

• Leadership of Nursing Staff.

  • Leads recruitment and hiring for positions.

  • Onboards, orients, and provides ongoing coaching, mentoring and support to staff.

  • Provides leadership, management, oversight and work direction. Establishes clear expectations and deliverables.

  • Conducts annual evaluations and necessary corrective action for assigned staff.

  • Determines workload balance and distributes volume of work among staff.

  • Understands and manages labor relationships.

  • Acts as a customer advocate by demonstrating sensitivity to ethical and legal ramifications of practice.

• Financial Management.

  • Develops, implements, monitors and maintains a realistic, cost-effective annual budget and manages productivity within the department.

  • Manages and identifies strategies to ensure efficient use of staff, supplies, and capital equipment.

  • Ensures strategies in planning for resource management, operational, and capital budgets.

• Other duties as assigned.

Required Qualifications

• Bachelor's degree in nursing and

• 3 to 7 years of clinical experience

Preferred Qualifications

• Master's degree

• 2 to 5 years of leadership experience

Licenses/Certifications

• Licensed Registered Nurse - MN Board of Nursing required if working in Minnesota or

• Licensed Registered Nurse - WI Dept of Safety & Professional Services required if working in Wisconsin and

• CPR - Multisource required

• American Nurse Credentialing Center Certification preferred

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently