Total 9 Director/C-Level Information Technology job vacancies in Bangalore - AGS

We are seeking a candidate with demonstrated ability to lead by influence with a record of successfully delivering modern, large-scale, complex service and products. This is accomplished by leading multiple large diverse technical teams at all levels and closely collaborate with program and product teams. 

You will provide hands-on technical leadership to multiple development teams. The focus is on defining, executing, and delivering functional and non-functional features at scale quickly and promoting a diverse culture of cross-functional collaboration and engineering excellence. Be an idea leader and bring industry best practices to benefit the team and the wider organization. The ability to balance demanding business capabilities with building for operational excellence while meeting regulatory, security and privacy requirements.

Ability to quickly grasp and evaluate new ideas and technologies from internal and external sources. Lead multiple teams, matching them with appropriate technology and business problems while building a culture of both innovation and a drive for excellence.

Visa is rapidly growing our Value-Added Services product portfolio across the globe, and the VAS Platform & Engineering organization is at the intersection of the numerous technologies, platforms and solutions enabling this growth.

Part of our network of global technology sites, Bangalore is an established and fast-growing hub for executing on our innovation, generative AI, and platform modernization efforts.  As the organizational lead for this site, you will oversee a diverse set of engineering teams and guide them as they deliver for their respective product partners.  This team is active in complex, multi-business stakeholder initiatives where innovative integration patterns are required, and emerging technologies are applied to enhance functionality and deliver more value to the market.

We need a proven technology leader with strong communication and organizational skills to drive both the execution of our immediate modernization plans as well as the definition of our strategic long-term solutions. Expertise in agile delivery, building purpose driven teams, and a background in complex integration projects involving multiple internal applications and 3rd party solutions is critical. Prior background in payments, and experience with Generative AI and Machine Learning is a strong plus.

The successful candidate will be comfortable navigating the challenging dynamic payments space and leading global teams responsible for platform transformation efforts. This candidate will also play a pivotal role in growing our VAS solutions footprint, seeking new paths to revenue by building modular, open solutions that will scale with our business.

Essential Functions:

• Responsible for the overall development life cycle with significant bottom-line impact
• Deliver products with complex technical interdependencies collaborating with cross geographical development and product teams. Collaborate with Product Office, Operations & Infrastructure, Cybersecurity, Client Support and other Product Development teams in developing complete solutions
• Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.) across your own teams and the entire organization
• Partner with product owners in developing a strategy and roadmap that align with business goals
• Manage technical debt and costs within your product and organization budgets
• Influence adoption of best engineering practices, automations of software development, testing and deployment processes
• Manage the prioritization and delivery of enhancements and ongoing maintenance activities for multiple services
• Be responsible for the incident management, change, and problem management
• Hire, retain and grow high-performing and diverse global engineering teams.
• Invest in the career development of your employees with a strong focus on mentorship and training
• Lead with a strong client focus mindset across organizations
• Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.
• Recruit and manage an engineering team dedicated to the implementation of the VAS technology strategy
• Make a positive impact on Visa's VAS applications and solutions, foster innovation and explore new technologies such as Gen AI
• Spearhead the design and development of APIs to foster value generating integrations across our Value Added Services applications, platforms and solutions
• Progress our modernization roadmap, enabling us to expand our market reach and client base by adopting best-in-class technology solutions for our core platform

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity:   

We are seeking a dynamic and innovative Director of Software Engineering to guide our software engineering teams towards delivering top-tier Emerging Consumer Payment solutions. This leadership role is crucial to our organization as we reshape the future of commerce.

Key Responsibilities:  

• Lead, mentor, and manage software engineering teams to deliver high-quality, resilient software solutions that meet or exceed business requirements.

• Drive the invention, design, and implementation of emerging consumer payment technologies.

• Work cross-functionally with product teams, other engineering teams, operations, and infrastructure teams to design, develop, and launch global products.

• Oversee decision-making processes for design trade-offs and long-term architecture planning.

• Promote a culture of innovation and continuous learning within the team, encouraging exploration of new technologies and solutions.

• Ensure delivery of highly available, enterprise-scale systems, leveraging innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology.

• Foster opportunities for team members to make a difference on a global or local scale through mentorship and continued learning opportunities.

Key Skills & Experience:

• Proven leadership skills with a track record of managing high-performing engineering teams.

• Strong understanding of software development and a passion for technology.

• Expertise in one or more general programming languages like Java.

• Experience building and deploying modern services and web applications with an emphasis on quality and scalability.

• Demonstrated ability to learn new technologies and adapt to changing environments.

• Excellent collaboration skills with a proven record of partnering with Product, Test, Dev-ops, and Agile/Scrum teams.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Product Development division of the platform is undergoing a transformation to promote the adoption of a more secure, simplified checkout experience. This is being achieved through the introduction of new product capabilities within the Click to Pay ecosystem, which leverages Visa's tokenization and other features. To facilitate the onboarding of merchants and PSPs worldwide for various regional markets, Visa has partnered with multiple card schemes, adopting the EMVCo standard for Click To Pay as a solution. 

The Director role requires a strong technology and leadership background with experience building enterprise-scale applications using Java, Springboot, REST APIs, RDBMS, Angular/React, NoSQL, Kafka, and Hazelcast.

• Key responsibilities and requirements include:

• Responsibility for the overall development life cycle of the solution and management of complex products with significant bottom-line impact.

• Ability to work with and possibly interact with other teams across the globe.

• Work with product managers to develop a strategy and roadmap to provide compelling capabilities that help them succeed in their business goals.

• Work closely with senior engineers to develop the best technical design and approach for new product development.

• Instill best practices for software development and documentation, assure designs meet requirements, and deliver high quality work on tight schedules.

• Project management skills: prioritization, planning of projects and features, stakeholder management, and tracking of external commitments.

• Operational Excellence: monitoring & operation of production services.

• Identify opportunities for further enhancements and refinements to standards and processes.

• Mentor junior team members, develop departmental procedures and best practices standards.

• Hire and retain world-class talents to deliver platform product click to pay and scan to pay product features.

• Strong negotiation skills: You will be a distinguished ambassador for product development, collaborating, negotiating, managing tradeoffs, and evaluating opportunistic new ideas with business partners.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Data and Artificial Intelligence Platform (DAP) group is a key component of Visa's Technology organization that provides the enabling technology and processes to handle Visa's data assets and deliver valuable information, products, and services to customers. DAP delivers secure, high-quality and easy-to-use Visa core data assets as a service, together with reliable and scalable data platform as a service, to enable Visa and our partners to rapidly and efficiently innovate data-driven business products and services to lead the digital payment industry. Areas of focus include Business Intelligence and Analytics, Artificial Intelligence, Machine Learning, Data as a Service, and Platform as a Service etc. The portfolio comprises of over 60 data products & platforms for various external clients and internal lines of business. We provide services on behalf of traditional bank customers to millions of cardholders and merchants globally. Our application development is on the cutting edge of technology, and we are viewed as innovative leaders within our industry.

The Platform operationalizes the delivery of AI and decision intelligence to ensure ongoing business values. Built with composable AI capabilities, privacy-enhancing computation, and cloud native platforms, platform automates the updates to data, models, and applications. If you want to be in the exciting payment and AI space, learn fast, and make big impacts, this is an ideal place for you!

We are responsible for designing, developing, and implementing next generation data platforms to drive incremental revenue.

Essential Functions

• Strong technology and leadership background building enterprise scale applications using Java, Springboot, REST APIs, RDBMS, and Angular/React., NoSQL, Kafka, and Data Pipelines desirable.
• Responsible for the overall development life cycle of the solution and manage complex products with significant bottom-line impact
• Work with and possibly manage remote teams
• Work with product managers in developing a strategy and road map to provide compelling capabilities that helps them succeed in their business goals.
• Work closely with senior engineers to develop the best technical design and approach for new product development.
• Instill best practices for software development and documentation, assure designs meet requirements, and deliver high quality work on tight schedules.
• Project management: prioritization, planning of projects and features, stakeholder management and tracking of external commitments
• Operational Excellence: monitoring & operation of production services
•  Identify opportunities for further enhancements and refinements to standards and processes.
• Mentor junior team members, develop departmental procedures and best practices standards.
• Hire and retain world class talents to deliver data platform projects.
• Strong Negotiation Skills: You will be a distinguished ambassador for product development, collaborating, negotiating, managing tradeoffs and evaluating opportunistic new ideas with business partners

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Lead a team of 10 to 15 members made up of both full-time employees and contractors.
• Deliver the product despite complex technical interdependencies with cross geographical teams.
• Be hands on with technical details and provide leadership to engineering teams by participating in design, performing design reviews, code reviews, test strategy alignment across teams.
• Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.)
• Partner with product managers in developing a strategy and roadmap that align with business goals.
• Partner with remote teams to ensure alignment across product development.
• Drive down technical debt and cost of operations/support.
• Manage the prioritizations and delivery of enhancements and bug fixes on platform.
• Provide oversight for managed services work happening in your area.
• Ensure the process for incident management, change management and problem management are followed.
• Hire, retain and grow a high-performing team of software engineers.
• Invest in the career development of direct reports.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The B2B CS CRM Technology team is part of Payment Product Development (PPD) Technology team of Visa user Sales, Client Services & Experiences function. This team works closely with business owners of these services to deliver industry leading packaged software and customer developed solutions. Team’s responsibility includes managing system requirements, design, development, integration, quality assurance, implementation, and maintenance of corporate applications. 

The MSD 365 CRM/CRM Portal Director (Delivery Manager) is a multifaceted role that combines project management, delivery management and systems analysis responsibilities. The CRM Delivery Manager embodies strategic thinking with tactical execution and is responsible for project delivery, service delivery, operational excellence, people management, vendor management, requirements management and business relationship management. This role will be based in our Bangalore office. The successful candidate will bring extensive experience in developing & architecting MSD 365 CRM Portals technical solutions and will lead the CRM Portal team for the respective business functions. This role will participate in various design discussions, create solution design deliverables, and develop technologies and ensure successful delivery of business capabilities.

Key responsibilities:

·       Provide management, technical leadership and mentoring of team members reporting from local and non-local regions. 

·       Support the workforce plan. 

·       Foster business partnerships, develop trust with business partners and stakeholders, understand business needs particularly within the context of Visa's core business, and seek to enable their business success. 

·       Responsible for the B2B CRM Portal Technology program and project initiation and execution including: 

o   Requirements management inclusive of partnering with business stakeholders to obtain and understand requirements, conduct fit-gap analysis, analyze options and designs for customer experience. 

o   Creation of project specific Conceptual Approach (CA) that analyzes and defines potential solution architectures and provides product recommendations as/if appropriate.  

o   Timeline creation and obtaining resource commitments from various business and technical project stakeholders. 

·       Design, architect and implement solution for our business partners using MSD 365 CRM Portals.

·       Lead, manage and drive the project delivery from the front by liaising with IT and Business stakeholders.

·       Define the scope of the project in collaboration with business and IT stakeholders.

·       Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.

·       Determine the resources (time, money, equipment, etc.) required to complete the project.

·       Develop a schedule for project completion that effectively allocates the resources to the activities.

·       Determine the objectives and measures upon which the project will be evaluated at its completion.

·       Execute the project according to the project plan.

·       Conduct gate reviews with stakeholders and meet the milestones laid out for the project.

·       Define the architecture to identify and develop the right solution to meet the business requirements and expectations.

·       Monitor the progress of the project and adjust as necessary to ensure the successful completion of the project.

·       Able to work on multiple projects and initiatives with different/competing timelines and demands.

·       Review the quality of the work completed with the project team on a regular basis to ensure it meets the Visa project and development methodology standards.

·       Promote DevOps, Agile and Lean delivery model to improve the speed and quality of delivery.

·       Manage and collaborate with product vendors and systems integrators and deliver solutions on time and on budget.

·       Work with enterprise and domain architects as needed to evolve strategies, policies, processes and procedures, blueprints and standards related to sales force platform, components, and protocols.

·       Drive for operational excellence to reduce the technical debt and be fully accountable for the end-to-end management of the services you are in charge.

·       Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels.

·       Responsible for evaluating, guiding, and coaching the team reporting to you.

·       Strive for teams' growth and promote a better work life balance.

·       Build a collaborative and conducive environment for the team to deliver the best of their ability.

·       Align with function leadership on Goals, OKR’s and key metrics to ensure CRM function is successful. 

·       Own critical Visa applications/services necessitating in coordination with teams in different time zones, including during non-standard hours as necessary. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What you get to do in this role:

• Continue to scale and grow a territory by meeting and exceeding an assigned team quota 
• Execute on both vertical and horizontal sales strategies 
• Manage and lead a team of three to five 1st line sales managers who have five to seven individual contributors (Senior Account Executives) reporting to them. 
• Empower and guide your team to build strategic account plans that focus on longer term joint success of ServiceNow and the customer 
• Leverage a matrixed sales structure 
• Work with solution consulting, professional services, product line sales experts 
• Manage your team talent development and consistent recruiting practices 
• Be a trusted advisor and leader who sets a high-bar, leading from the front 
• Establish and nurture relationships at the highest levels of organizations 
• Manage accurate forecasting and communications on a daily basis 
• Drive customer success practices across your area 

Join the Ecosystem and Organizational Risk (EOR) team as a Senior Director for our Product Development group. We're a Value Added Services Technology function dedicated to safeguarding the security and integrity of the payment ecosystem. This role is pivotal in shaping the strategy, design, and deployment of risk programs and adapting them as the payment and threat landscapes evolve. The position requires a collaborative leader, who can work with internal and external stakeholders to deliver these programs and ensure they align with Visa's business strategy and its growth.

Be a part of our mission to shape the future of secure payments.

Essential Functions

• Drive the design, implementation and deployment of secure, reliable, robust and interoperable products.
• Drive excellence in engineering practices across the SSDLC.
• Partner with Product teams on requirements and prioritization. Influence product strategy and roadmap.
• Lead a multi-disciplinary team of software developers, data engineers, AI & ML experts, test engineers, release engineers.
• Develop and nurture the engineering team by hiring critical talent, driving retention, motivating and mentoring staff, and driving career growth for team members. Build an inclusive team culture, and a culture of ownership and accountability.
• Drive strategic impact for EOR by delivering fit-for-purpose products with an accelerated time to market.
• Ensure strong program management and governance practices for your team.
• Forge strong partnerships with key stakeholders across Technology & Business.
• Role model Visa Leadership Principles (VLPs)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As a Chief Systems Architect, you will be the cornerstone of our technological advancements. Will be tasked with crafting secure, robust, and scalable architectures, vetting new technologies, and defining software development principles & standards. Your role will be instrumental in redefining the projectile of our commerce platform and driving engineering excellence.

Key Responsibilities:

• Lead Proof of Concept solutions to vet proposed technologies.
• Build and mentor architects to create secure, robust, scalable, and reusable systems.
• Define platform principles and standards, ensuring alignment across solutions.
• Increase execution velocity by enhancing existing Visa shared assets.
• Define efficient deployment topologies in collaboration with peers.
• Influence adoption of new and changing technologies and practices.
• Lead key Visa and Cybersource technology initiatives.

Work Arrangement:

This is a hybrid position. You will have the flexibility to alternate between remote and office work. The general guidepost is being in the office 50% or more of the time based on business needs.