Total 591 Information Technology job vacancies in 1030 S Main Street Santa Ana, CA 92707

You are required to plan and execute IT Applications control audit, Process and Governance audits of systems. An application control audit is designed to ensure that an application’s transactions and the data it outputs are secure, accurate and valid. As applications have become the primary attack vector for malicious individuals seeking to breach enterprise defenses, the application control audit has become an important tool in ensuring that software is free from flaws and vulnerabilities that might be exploited by hackers.

You are required to review IT policies and procedures while ensuring that IT controls are working effectively. You are to identify weaknesses and provide effective recommendations to enhance all different IT systems application controls while reviewing the adequacy and effectiveness of current controls, as well as the reliability and integrity of systems. You are to ensure compliance with policies, plans, procedures and regulations, and safeguard the Group assets.

In addition, you are to participate in ad-hoc projects such as fraud investigations, customer complaints and regulatory non-compliance issues.

Requirements:

• Degree in Computer Science/ Information Systems or its equivalent
• At least 2 to 3 years of IT Audit experience with a bank or financial institution is critical to excel in this role
• Hands on experience on application security framework such as NIST SP 800-53, OWASP.
• Experience on SDLC, source code, encryption, authentication and authorization standards.
• Experience on DNS, load balancing, application vulnerability and penetration testing.
• Certifications in CISA/ CISM/ CISSP or its equivalent is preferred
• Highly competent with IT audit methodologies and concepts, including COSO and COBIT
• Demonstrate capability in managing IT audit assignments independently while working as a core member of the Internal Audit team
• Good analytical skills
• Good interpersonal and communication skills with the ability to work with staff at all levels would be advantageous

Description:

• Design and develop Pega BPM (Business Process Management) applications.
• Collaborate with functional and technical leads to fully understand assigned tasks.
• Implement new features with high quality, ensuring adequate testing coverage.
• Design class structures, application frameworks, and data models.
• Integrate business databases, legacy systems, and web services.
• Troubleshoot and resolve application issues, coding bugs, and performance bottlenecks.
• Integrate technical and application components to align with business requirements.
• Design, code, and test program modules according to design specifications.
• Showcase and review new changes with team members.
• Actively collaborate with other developers and product owners to address challenges.
• Provide guidance, peer reviews, and coaching to fellow team members.
• Conduct feasibility studies and impact analysis for new features.
• Proactively contribute innovative ideas for improvements.
• Evaluate, select, and recommend the best solutions for technical spike cards.
• Support the production environment and address escalated issues as needed.
• Implement Pega best practices and coding standards to ensure application maintainability and scalability.
• Continuously enhance skills and knowledge of the Pega platform and other relevant technologies.

Requirements

• Bachelor’s degree in Computer Science, IT, or a related field, with a minimum of 3 years of experience.
• Hands-on experience with the Pega systems framework and strong knowledge of full lifecycle Pega implementations (Pega 8.x).
• Proven expertise in various Pega rules components, including Case Management, Job Schedulers, Queue Processors, Listeners, DX API, UI, Activities and Flows, Declaratives, Decision, Validation, Reports, and Correspondences.
• Skilled in log analysis and performance tuning.
• Proficient in using tools like Clipboard, Tracer, PLA, Alerts, and AES.
• Demonstrates responsibility, with excellent organizational, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, capable of thriving in an unstructured, fast-paced environment, with attention to detail and critical thinking.
• Familiarity with the Scrum Agile methodology and experience with projects delivered using Scrum.
• Certified as a Pega System Architect (8.x); Pega Senior System Architect (8.x) certification is preferred.

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Description

As an Application Developer Build Lead, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will be expected to be a subject matter expert (SME), collaborate and manage the team to perform, and be responsible for team decisions. Additionally, you will engage with multiple teams and contribute to key decisions, as well as provide solutions to problems for your immediate team and across multiple teams. Advanced proficiency in Build Management is required. Advanced proficiency in Design & Build Enablement, Configuration & Release Management, and other skills are recommended.

• Develop innovative solutions to meet business process and application requirements
• Collaborate with team members to design and build applications
• Configure applications to ensure they meet the required specifications
• Provide technical expertise and guidance to the team
• Stay updated with the latest industry trends and technologies to continuously improve application development

Requirements

• Possessing ICT Assessment Certification for Software Developer by GovTech and NUS-ISS will be an advantage
• Experienced with on-job training and hands-on of geographic information systems (GIS) / geospatial data development and integration will be an advantage

Top 3 Core skills

1. Build management

2. Application development

3. Client management

Skills which are good to have

1. Functional business analysis

2. Business process reengineering

Job Description

We are looking for a skilled Front-End Developer with experience in React and TypeScript to join our dynamic team. In this role, you will create and maintain scalable, high-quality web applications, focusing on delivering a seamless user experience. You will collaborate closely with cross-functional teams to ensure smooth project execution and project satisfaction.

Key Responsibilities:

· Develop and optimize web applications using React and TypeScript.

· Build and customize UI components using Material-UI (MUI).

· Manage application state using Recoil or Redux.

· Integrate complex forms with React JSON Schema Forms.

· Write and maintain tests using Jest, ensure code quality with ESLint and Prettier.

· Ensure web accessibility standards using tools like axe DevTools.

· Integrate APIs with Axios to ensure efficient application performance.

· Collaborate effectively with cross-functional teams and communicate clearly with project

· Utilize Git and GitFlow for version control and set up development environments with Node.js and Yarn.

· Maintain and update project documentation with Storybook.

· Ensure timely and high-quality delivery of tasks.

Key Traits We Value:

· Proactive problem-solving attitude with the ability to address challenges independently.

· Strong attention to detail to ensure smooth user interactions.

· Commitment to continuous learning and staying updated with new technologies and frameworks.

Qualifications:

· Proven experience as a Front-End Developer with React and TypeScript.

· Familiarity with Material-UI (MUI), Recoil or Redux, and React JSONSchema Forms.

· Experience with Jest, ESLint, and Prettier for maintaining high code quality.

· Understanding of API integration using Axios and knowledge of Git and GitFlow for version control.

· Familiarity with accessibility standards and experience using tools like axe DevTools.

· Knowledge of Node.js, Yarn, and documentation tools like Storybook.

Position: Operations Network Engineer
Location: Tanjong Pagar
Working Hours: 8 hours rotating shifts

Job Overview:
The Operations Network Engineer will be responsible for maintaining optimal network performance and security. Key duties include monitoring alerts, troubleshooting network issues, and collaborating with various departments to resolve any identified problems.

Key Responsibilities:

• Timely monitoring and escalation of alerts.
• Troubleshoot and oversee network activity.
• Isolate and diagnose faults, escalating to higher-level support when necessary.
• Collaborate with internal teams to address network issues.
• Proactively monitor data center network systems and connectivity to ensure availability and prevent downtime, coordinating resolutions with vendors or second-level support teams.
• Log and submit problem management records, assigning to the appropriate parties as per guidelines.
• Adhere to physical security protocols.
• Conduct basic troubleshooting on network switches and configure devices.
• Understand customer concerns, maintaining trust and managing expectations effectively.
• Ability to configure switches at height as required.

Qualifications:

• Diploma or Degree in Computer Science or a related field.
• Familiarity with monitoring tools such as SolarWinds or PRTG.
• Knowledge of network devices.
• CCNA certification is required.
• Experience in data center operations or a related area.
• Strong communication skills.
• Must be able to work from height

EA License Number: 11C3017

EA Personnel Number: R21100713

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

With a track record of success since 1998, we prioritize Quality, Speed, and Technology to ensure the perfect match between candidate and job opening.

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

Software Project Manager (Momentus Enterprise System)

Job Title: Software Project Manager (Momentus Enterprise System)

Work Location: Downtown Core, Singapore

Job Type: 1 year contract, subject to renewal

About the Role:

The Software Project Manager will be responsible for working closely with business users to understand their processes, identify pain points, and provide insights to build and enhance a new system.

Primary Responsibilities:

· Engage with business users to comprehensively understand their processes, workflows, and provide insights to build and enhance a new system.

· Collaborate with stakeholders to translate business needs into technical requirements and system specifications.

· Identify and analyze existing vs new system technical gaps, pain points and inefficiencies in existing processes that the new system should address.

· Work closely with software developers to ensure they understand business requirements and technical specification.

· Provide continuous feedback and clarification to developers during the software development lifecycle.

· Participate in design and development discussions to ensure the software meets business needs.

· Assist in the creation of user stories, use cases, and acceptance criteria for software development.

· Ensure that developed software aligns with the documented requirements and business goals.

· Identify potential risks and issues during the development process and work with the team to mitigate them.

· Plan and execute User Acceptance Testing (UAT) to ensure software meets client requirements.

· Collaborate with business users to develop test plans, test cases, and test scripts for thorough validation of software functionality.

· Conduct System Integration Testing (SIT) to verify seamless integration with existing systems.

· Document and track defects, issues, and enhancements, and work with the development team to resolve them.

· Ensure that testing activities are conducted in a timely and efficient manner to meet project deadlines.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or related field.

· Minimum of 3 years’ experience in Project Management with certification in SCRUM.

· Must be well-versed in EBMS System (Momentus Enterprise).

· Must be familiar with hospitality solutions and industry practices.

· Able to communicate messages clearly and concisely.

· Ability to maintain high-quality performance and constantly deliver results in a timely manner.

How to Apply:

Ready to join Thatz? Send your resume to jointhatz@thatz.com.

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

System Safety Engineer

Responsibilities

• Develop system safety program plan, hazard analyses and risk assessment documents, safety assessment report and hazard logs based on contracted system safety and project requirements

• Facilitate system safety reviews and assessment with project system safety working groups and to facilitate and seek technical endorsement for safety assessment report with company and customer safety review boards

• Ensure system safety requirements and implementation are complied with company process and contracted requirements for projects and in-house products

• Submit monthly project status report and updates to Project Manager, System Safety Leads and Department Manager

• Support safety related administrative functions

• Lead and participate in Workplace Safety & Health committee and functions

Requirements

• Degree in Electronic/Electrical/Mechanical Engineering

• At least 2 years working experience in communication/mechanical/ electrical project environment as system, project, engineering support, safety or maintenance engineer

• Good presentation, leadership and communication skills

• Working location is in Ang Mo Kio

• Singaporeans Only

Please click apply, or submit resumes to marcgoh@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a System Safety Engineer for ST Engineering.

Job Title: System Safety Engineer

Responsibilities

• Develop system safety program plan, hazard analyses and risk assessment documents, safety assessment report and hazard logs based on contracted system safety and project requirements

• Facilitate system safety reviews and assessment with project system safety working groups and to facilitate and seek technical endorsement for safety assessment report with company and customer safety review boards

• Ensure system safety requirements and implementation are complied with company process and contracted requirements for projects and in-house products

• Submit monthly project status report and updates to Project Manager, System Safety Leads and Department Manager

• Support safety related administrative functions

• Lead and participate in Workplace Safety & Health committee and functions

Requirements

• Degree/Diploma in Electronic/Electrical/Mechanical Engineering

• At least 2 years working experience in communication/mechanical/ electrical project environment as system, project, engineering support, safety or maintenance engineer

• Experience and qualified as Safety Officer in Environmental Health & Safety would be advantage

• Good presentation, leadership and communication skills

• Working location is in Jurong East

• Singaporeans Only

Please click apply, or submit resumes to marcgoh@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Description:

We are seeking a Technical Project Manager with a strong background in banking, specifically in Anti-Money Laundering (AML) and Know-Your-Customer (KYC) processes. In this role, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements, ensuring the successful delivery of project milestones within scope, time, and budget constraints.

Key Responsibilities:

• Lead business and technology initiatives, ensuring the delivery of project milestones within the agreed-upon timelines and budget.
• Act as a Subject Matter Expert (SME) in Program and Project Management with a focus on the banking sector.
• Leverage your expertise in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Communications, and Requirements Analysis to drive project success.
• Manage the project team, providing clear direction, guidance, and support to ensure a high level of performance.
• Identify project risks and issues, developing and implementing effective mitigation strategies.
• Regularly update stakeholders and senior management on project status, issues, and solutions.
• Utilize KYC system experience (e.g., Detica/NetReveal system functionalities) to enhance project implementation.
• Drive discussions, manage stakeholders, and provide concise management updates throughout the project lifecycle.

Qualifications and Skills:

Experience: Proven experience in Know-Your-Customer (KYC) and Anti-Money Laundering (AML) processes in the banking or financial services industry.

Technical Skills: Hands-on experience with KYC systems (e.g., Detica/NetReveal), including understanding functionalities and technical aspects.

Project Management: Strong background in system implementation project management, with the ability to manage complex discussions and stakeholder engagements.

Business Process Design: Expert proficiency in designing business processes that align with regulatory and organizational standards.

M&A Integration: Experience in M&A Integration Management Office (IMO) and technology integration, including change and communication strategies.

Leadership: Strong leadership and team management skills, with the ability to guide project teams to deliver successful outcomes.

Communication: Excellent communication skills, with the ability to convey technical information to non-technical stakeholders and provide regular project status updates.

Problem-Solving: Strong analytical and problem-solving skills, capable of identifying risks and developing effective mitigation strategies.

Certifications: Relevant project management certifications (e.g., PMP, PRINCE2) are a plus.

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Job Description:

We are seeking a skilled M365 Messaging Systems Support Engineer responsible for providing day-to-day support and maintenance of on-premises and/or Microsoft 365 (M365) messaging systems such as MS Exchange, Teams, Lync, Skype, and SharePoint. The ideal candidate will ensure smooth operations, monitoring, troubleshooting, and maintenance of these systems in line with the project service scope and service level agreements (SLAs). They will also handle service requests, escalations, and perform basic system administration tasks.

Key Responsibilities:

Technical Support:

Provide technical support for escalations and cases related to messaging systems, ensuring accurate documentation of the issue and its resolution.

Offer troubleshooting and technical support via phone, email, and web-based tools.

Operations & Monitoring:

Track and monitor the progress of all requests and ensure timely completion.

Perform daily operational tasks, including monitoring system availability and utilization.

Respond to system health alerts generated by monitoring systems.

System Administration:

Conduct basic system administration tasks, including processing standard service requests related to the messaging system.

Perform messaging log tracking and troubleshooting.

System Patching & Maintenance:

Support system patching and server reboot activities based on established work instructions.

Carry out post-preventive maintenance system health checks following OS patching or application updates.

Preventive Maintenance:

Assist in regular preventive maintenance routines to ensure optimal system performance and prevent downtime.

Collaboration:

Work closely with other IT team members to ensure effective resolution of issues and smooth operation of messaging systems.

Required Qualifications:

Experience:

3+ years of experience in messaging systems administration, troubleshooting, and support, particularly with Microsoft Exchange, Teams, Lync, Skype, SharePoint, or similar platforms.

Technical Skills:

• Strong knowledge of on-premises and M365 messaging systems.
• Experience with monitoring tools and troubleshooting messaging logs.
• Familiarity with system patching, server reboots, and preventive maintenance processes.

Soft Skills:

• Excellent communication skills for troubleshooting and support over phone, web tools, and email.
• Strong problem-solving abilities and attention to detail.
• Ability to work under pressure and meet tight deadlines.

Certifications (Preferred):

Microsoft Certified: Messaging Administrator Associate or equivalent.

This APAC role is based in the Regional Office in Singapore.

Job Overview:

We are seeking a highly skilled and experienced candidate in Technical Architecture & Application management to oversee the development, implementation, and maintenance of software applications at regional level within our organization spread across multiple countries and vendors. The ideal candidate will have a strong background in software development, project management, team leadership, and retail business acumen with a focus on delivering high-quality software solutions that meet the needs of our business.

Key Responsibilities but not limited to:

1. Technical Leadership:

· Lead the technical architecture design, development, implementation, and maintenance of application systems.

· Stay abreast of industry trends, emerging technologies, and best practices to drive innovation and efficiency.

· Provide strategic direction and technical expertise in the development, implementation, and maintenance of retail business applications.

· Collaborate with cross-functional teams to ensure alignment of technical solutions with business objectives.

· Provide solutions to business problems in cost cost-effective manner.

2. Retail Business Focus:

· Understand the retail business landscape and collaborate with stakeholders to identify opportunities for leveraging technology to drive business growth and efficiency.

· Develop and implement application strategies that support the unique needs of the retail industry.

· Monitor performance metrics and KPIs to identify areas for improvement and implement strategic initiatives to optimize retail business applications.

· Analyse market trends and make informed strategic decisions.

3. Team Management:

· Lead and mentor a diverse team of IT professionals across multiple countries, fostering a culture of collaboration, accountability, and continuous learning.

· Define team goals with performance metrics and provide regular feedback and coaching to ensure high levels of productivity and engagement.

· Manage resource allocation and workload distribution to optimize team efficiency and effectiveness.

· Ability to work in various time zones and manage vendors from multiple time zones.

4. Project Management:

· Oversee the planning, execution, and delivery of projects, ensuring adherence to timelines, budget, and quality standards.

· Identify and mitigate project risks and escalate issues as necessary to ensure timely resolution.

· Collaborate with internal and external stakeholders to prioritize project requirements and deliverables.

5. Relationship Management:

· Cultivate strong relationships with key stakeholders, including business leaders, vendors, and partners to ensure alignment of priorities and effective collaboration.

· Serve as a trusted advisor to senior management on application-related matters, providing insights and recommendations to support decision-making.

6. Cross-functional Collaboration:

· Work closely with cross-functional teams, including but not limited to, Operations, Sales, Marketing, and Finance to align application strategies with business objectives.

· Facilitate communication and collaboration between multiple country, regional, and global IT teams to drive consistency and standardization.

· Act as a bridge between IT and business stakeholders, ensuring effective communication and understanding of technical requirements and challenges.

Qualifications:

- Minimum of 8+ years of experience in hands-on technical roles, with a focus on b2b and b2c applications development with Enterprise Standards.

- Bachelor’s degree in computer science or information technology.

- 7+ years of hands-on experience in technologies of OutSystems, Java Hibernate, ASP.NET MVC, .Net Core, C#, JavaScript, Entity Framework, REST APIs, web services, Talend, ADF, and Power Bi.

- 4+ years of hands-on experience in Deploying & Managing Servers, Storage, and applications in Azure, Oracle & AWS Clouds.

- 3+ years of hands-on experience in OutSystems development and hands-on experience in Integration with Legacy Systems and custom Extension development.

- Certification as an OutSystems Architecture Specialist is a must.

- Good Knowledge of Oracle Retail Xstore and Customer Engagement is a must.

- Good debugging and troubleshooting skills using IDEs such as Visual Studio & Eclipse.

- Provide Solutions and validate the effort estimation from External vendors to meet the business and budget requirements.

- Experience in Implementing multiple software solutions and projects implemented in the organization by in-house team and external Vendors.

- Hands-on experience in VAPT fixes, Performance Improvements, Security Fixes, and Server Optimizations.

- Good Knowledge of Retail systems like ERP, CRM, Omnichannel, and Marketplace business processes is good to have.

- Good to have knowledge of tools such as – TFS, Azure DevOps, and Jenkins.

- Proficient in the usage and administration of MS SQL, MYSQL, & Oracle Databases.

- Proficient in Middleware and Integrations with multiple Enterprise Systems using MuleSoft and legacy tools.

- Ability to troubleshoot complex technical issues and provide effective solutions.

- Familiar with end-to-end software development cycle, including design, testing, implementation, security audit, and maintenance.

- Excellent understanding of technical management, information analysis, and computer hardware/software systems.

- Proven track record of successfully managing IT teams across multiple countries, with onsite/offshore models, and managing the delivery.

- Extensive knowledge of retail business processes and industry best practices, with the ability to translate business requirements into technical solutions.

- Excellent project management skills, including the ability to plan, execute, and monitor complex projects in a fast-paced environment.

- Strong communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.

- Demonstrated ability to think strategically, analyze data, and make data-driven decisions.

- Awareness of cybersecurity best practices and principles to implement across multiple applications and govern them.

- Develop technical documentation (HLD, LLD), gap analysis between the current state and the desired future state.

- Communicate concepts, architectures, solution approach options, and evaluations through effective diagrams and written materials.

- Defining delivery approach, plan, and staffing.

Application Analysts will serve, with Process Analysts, as part of the primary support team for their designated application. They will take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.

Responsibilities:

• Acting as the primary support contact for the application's end-users, after initial triage by help desk staff
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
• Guiding workflow design, completing advanced build and testing of the system
• Identifying and implementing requested changes to the system configuration and cross-application master data files
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, your organization's business community, Process Analysts and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
• Developing an understanding of operational and clinical needs to set the direction for the organization's workflows by attending discussion sessions
• Troubleshooting advanced problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with Epic counterparts and stakeholders
• Any relevant task as assigned in relevance to the project

Requirements

• Bachelor's degree in Information Technology or a related field.
• Epic certification in Inpatient ClinDoc, Cogito, Stork
• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
• Willingness to learn new software and systems

The Role:

• Develop and implement a comprehensive SEO (Search Engine Optimization) strategy to increase organic traffic, rankings, and conversions.
• Conduct keyword research to identify opportunities and ensure content aligns with the search intent of our target audience, including HR Managers and business decision-makers.
• Optimize website structure, on-page elements, and content to improve search engine rankings.
• Manage technical SEO aspects, including site speed, crawlability, mobile-friendliness, and indexation.
• Collaborate with the content team to create SEO-friendly content that drives engagement and supports lead generation.
• Monitor, analyse, and report on SEO performance using tools like Google Analytics, Search Console, and SEMrush.
• Stay up-to-date with the latest SEO trends, algorithm changes, and best practices to ensure our strategies remain effective and competitive.
• Conduct regular SEO audits to identify areas for improvement and implement necessary changes.
• Build and execute link-building strategies to enhance domain authority and online presence.
• Coordinate with web developers to implement necessary changes and improvements on the website.
• Understand buyer personas and leverage insights to create targeted SEO strategies that align with their needs and behaviours.

What Do You Need to Have?

• Candidates need to possess a Bachelor’s Degree in Marketing, Digital Marketing, Business, or a related field.
• Candidates MUST possess minimum of 5 years of direct SEO experience, preferably from technology (SaaS) industry or Professional Services (outsourcing) industry in a B2B environment.
• In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, etc.
• Strong understanding of technical SEO and experience working with web developers.
• Excellent analytical skills and ability to interpret data to make informed decisions.
• Strong communication skills, with the ability to collaborate effectively across teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated with a results-driven mindset.

If you think you fulfilled the job criteria above, please send your updated CV to alvinlim@tahliawaters.com

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Application Analysts will serve, with Process Analysts, as part of the primary support team for their designated application. They will take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.

Responsibilities:

• Acting as the primary support contact for the application's end-users, after initial triage by help desk staff
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
• Guiding workflow design, completing advanced build and testing of the system
• Identifying and implementing requested changes to the system configuration and cross-application master data files
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, your organization's business community, Process Analysts and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
• Developing an understanding of operational and clinical needs to set the direction for the organization's workflows by attending discussion sessions
• Troubleshooting advanced problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with Epic counterparts and stakeholders
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Any relevant task as assigned in relevance to the project

Requirements

• Bachelor's degree in Information Technology or a related field.
• Epic certification in Grand Central, Prelude, Cadence, Referral & Authorization, HIM, EpicCare Ambulatory, MyChart, Order Transmittal, Bridges and Security
• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

We are seeking an experienced Salesforce Architect specializing in Experience Cloud, Service Cloud, and Field Service. This role involves designing and implementing scalable Salesforce solutions, leading technical architecture discussions, and ensuring best practices in development. The ideal candidate will possess deep knowledge of Salesforce platform capabilities, specifically in customer engagement, service operations, and field service management.

Key Responsibilities:

• Lead Salesforce architecture design across Experience Cloud & Service Cloud.
• Develop scalable solutions that align with business needs.
• Collaborate with stakeholders to translate requirements into technical solutions.
• Guide development teams on best practices, data models, and integrations.
• Ensure successful delivery of projects, including system customization, automation, and customer service enhancements.

Requirements:

• Certified Salesforce Data Architect, Certified Salesforce Application Architect
• Masters in Computer Science or similar
• Proven experience as a Salesforce Architect, with a focus on Experience Cloud, Service Cloud, and Field Service.
• Deep understanding of Salesforce platform, workflows, security models, and APIs.
• Experience with Salesforce Lightning, Apex, and Visualforce development.
• Strong knowledge of customer experience management, service operations, and field service optimization.
• Salesforce certifications (e.g., Salesforce Certified Application Architect, Service Cloud Consultant, Field Service Lightning) preferred.
• Strategic thinking with the ability to translate business objectives into technical architecture.
• Expertise in customer engagement platforms and service process automation.
• Excellent communication and leadership skills.

Top 3 Core skills:

• Salesforce Architect
• Service Cloud Experienced developer
• Experience Cloud Experienced developer

Skills which are good to have / optional:

• Field Service Lighting Experience
• Marketing Cloud experience
• Experienced with technical integration