Total 171 Information Technology job vacancies in 63 Hatfild Road, St Albans, Hert, United Kingdom, AL1 4JE

• Plan and assign work, develop performance standards and evaluate work of subordinates, effect minor disciplinary measures, arrange training needs of employees, interview candidates and recommend promotions, reassignments, or appointments.
• Collaborate in the development of Rural Utilities Service (RUS) policy, plans and procedures for overall program administration.
• Assist in the coordination of the program with respect to loans, grant operations, management and engineering activities.
• Coordinate the flow of work assignments to and from the field as well as internal division coordination.

As a Supervisory Information Technology Specialist (Lacs Program Manager), you will:

• Independently plan, design, and implement LACS, single sign-on (SSO), & IT security activities, projects, studies, or other types of work related to enterprise application authentication and access management.
• Plan, develop, and oversee vital IT programs for the ACISO-IO including security; determine goals and objectives that need additional emphasis
• Advise the CIO, Deputy CIO, ACIO-IO and other senior OCIO leadership in developing, promulgating, and implementing objectives, principles, policies, procedures, and standards for the Department's logical access control systems program in accordance with Federal security standards and guidelines.
• Provide leadership and planning to develop and implement a disciplined security management strategy which focuses on managing risk, optimizing cost-effectiveness, measuring performance, and ensuring alignment with Treasury's Enterprise Architecture.

The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

As an Information Technology Specialist (INFOSEC), you will:

• Conduct risk assessment programs to identify areas of potential vulnerability in operating systems used throughout the organization.
• Prioritize and schedule areas to be evaluated and develop assessment criteria.
• Analyze findings and develop long-range plans for security systems that minimize risks, mitigate vulnerabilities, prevent security incidents, and insure systems reliability.
• Develop, recommend, and implement approved security contingency plans, incident response plans, and disaster recovery procedures.
  

Data Software Engineering and Security

• Serves as an expert data engineer and consultant, managing and directing multiple highly complex and innovative data engineering and information security projects and initiatives.
• Leverages data, programming, data visualization, and advanced analytic tools, skills, and techniques to support accomplishment of the organizational mission and facilitate the program’s adoption of data-driven information security, cybersecurity, and risk management approaches.
• Utilizes integrated development environment software for data engineering and visualization (e.g., R Studio, Visual Studio Code, Tableau, MicroStrategy), general purpose programming languages for statistical and data analysis (e.g., R, Python, Java, Scala), data structures, algorithms, and SQL (e.g., SQL, MySQL, PostgreSQL).
• Engineers data automations and processes (e.g., building, testing, and deploying code) using programming languages and other tools to minimize human error and improve data security, reliability, efficiency, and quality for program/customer agency missions, goals, and future planning.
• Uses relevant programming language(s) as well as its packages or libraries for various applications to organize, manipulate, reuse, and/or scale data and for associated secure engineering functions and processes used in program office data operations.

Customer Communications and Reporting

• Provides authoritative advice on data engineering and security methodologies, products and services, and related analyses in discussions with program office managers, supervisors, data consumers, and coworkers.
• Determines appropriate data tools or services with clients or customers to define project scopes, requirements, and deliverables.
• Implements and/or maintains data engineering quality assurance processes.

Data Security Support

• Supports emerging IT and information security initiatives including but not limited to DevSecOps (i.e., development, security, and operations), continuous integration and continuous delivery, and vulnerability management, ensuring new technologies are appropriately accounted for from a data engineering and security perspective.
• Provides technical expertise and advice on the restructuring and/or re-architecting of program data collection storage and approach to ensure maximum visibility into risk while minimizing data collection and storage engineering overhead.

Evaluates and assesses the functionality, capability, and trustworthiness of AI models in compliance with EO 14110. Designs and implements structured and scientifically sound evaluations of AI systems. Evaluates models' existing safeguards in order to evaluate the effectiveness of those safeguards. Carries out red-team operations on AI systems using real world adversarial tactics and techniques to identify failures, vulnerabilities, and potential misuses. Refines and develops new red-teaming and safety-and-security evaluation software, products, workflows, and tools. Continuously adapts and improves techniques of red-teaming and evaluation, including to improve their efficiency and scalability. Collaborates with team members and across teams to develop innovative solutions to AI safety problems. Communicates complex AI concepts to both technical and non-technical audiences. Informs the development of technical guidelines and best practices for AI safety.

• Provide technical expertise to accomplish analysis of options and development of the design for advanced and complex IT systems on projects which typically involve analyses of systems with high visibility or widespread impact within the agency.
• Perform business and systems analysis, analyze information to determine, recommend, and plan development of new systems or modification of existing applications or systems.
• Support integration of new software by developing interfaces with existing systems and databases.
• Design, develop, and modify software systems, using analysis and models to predict and measure outcomes and consequences of design.
• Develop, maintain, and publish internal standard operating procedures relating to such items as data location, system access, system change procedures, and database design.
• Prepare written reports, correspondence, and documents internal and external to the organization to convey plans, policies, status, and results.

VA offers a comprehensive total rewards package: HR Specialist Total Rewards

Duties of this position include but are not limited to:

• Responsible for assigning, monitoring, and reviewing the work performed by subordinate team members;
• Serves as a technical reviewer for all personnel actions to include reviewing and releasing actions;
• Provides advice and guidance to management officials on a variety of complex Human Resources problems as they relate to HR Systems;
• Coaches team members in the selection of problem-solving methods and techniques of technical skills;
• Provides suggestions on team building, training, and other ways to enhance production and team cohesion;
• Conducts research and completes analysis to recommend improvements regarding all HR Smart functional areas;
• Reviews and analyzes problematic or potentially controversial situations and provides expert advice to the appropriate supervisor to resolution;
• Uses data results and reports to implement corrective actions;
• Communicates observations and findings to leadership, the Quality Shared Services Unit (SSU), and the Training and Development SSU to aid in the competency development and overall compliance of the Network; and
• Gives advice, counsel, or instruction to employees on both work and administrative matters.

• This position is not a Bargaining Unit position.
• This position is covered by locality pay.
• Travel and relocation expenses are not authorized.
• May be required to attend conferences at other facilities or other VA sites on occasion.
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is in the Competitive Service.
• Time-in-Grade Restriction: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. The grade may have been in any occupation but must have been held in the Federal service.
• Veterans' preference does not apply for other current permanent Federal agency employees.
• Incomplete applications will not be considered.

Responsibilities

1.Salesforce Marketing Cloud, Interaction Studio, Data Cloud and Service Cloud Development

• Custom Development: Leverage extensive engineering experience to develop and maintain custom solutions within Salesforce Service Cloud and Marketing Cloud, ensuring seamless functionality and optimization.
• Feature Implementation: Use Salesforce tools (e.g., Journey Builder, Email Studio, Automation Studio, Interaction Studio, Datorama, Einstien, ) to design customer journeys, hyper-personalized experiences with automated workflows and data intelligence
• Service Cloud Integration: Facilitate the integration of Marketing Cloud with Service Cloud, allowing customer data to flow smoothly between platforms and ensuring a unified view of the customer experience.

2. Advanced Coding and Customization

• Lightning Web Components: Create responsive, user-friendly UI components using Lightning Web Components to enhance user interfaces and improve functionality across platforms and use data from backend to integrate apps.
• AMPscript and SQL for Marketing Cloud: Use advance AMPscript to personalize communications and SQL for querying data within Marketing Cloud, optimizing for audience targeting and report generation.

3. CI/CD and Best Practice Implementation

• Code Reviews and Best Practices: Conduct code reviews and apply Salesforce best practices, optimizing performance, reliability, and scalability.
• Exprience of handling complex platform teams that previously worked on CI CD tools and processes.

4. System Architecture and Technical Project Leadership

• System Design and Architecture: Design scalable system architectures that align with business requirements, integrating various Salesforce components and third-party systems where needed.
• Mentoring and Team Development: Mentor junior engineers, helping them develop skills in Salesforce development, integration practices, and project management.

5. Collaboration and Communication

• Cross-Functional Collaboration: Collaborate with cross-functional teams, including marketing, sales, and customer support, to align development efforts with organizational objectives.
• Stakeholder Engagement: Communicate effectively with stakeholders to gather requirements, provide updates, and ensure project alignment with business goals.
• Vendor Management: Work closely with vendor teams to ensure resolution of platform issues and implementation of features within platform
• This combination of technical and leadership activities supports the development and integration of custom Salesforce solutions, emphasizing collaboration, best practices, and mentorship to drive team success.

Requirements

• Relevant degree - Technical degree related to Computing, Engineering, or Math
• 6+ years of exprience working with Salesforce Marketing Cloud, Interaction Studio, Data Cloud and Service Cloud Development working with major accounts or clients.
• 4+ years of Continuous Integration/Continuous Deployment (CI/CD): Implement CI/CD processes within the Salesforce environment, setting up automation for testing, validation, and deployment.
• 4+ years of exprience of designing architecture and strategy for atleast 5 or more clients.
• Project Leadership: Lead technical projects, including gathering requirements, consulting on technical strategy, designing solutions, managing timelines, and tracking deliverables.
• Have working knowledge of handling data privacy with PII
• Working experience of handling multiple vendors and having worked with major clients with data size more than 1M contacts.
• Experience setting up Salesforce Environment
• Technical, Funcational and business analysis experience to be able to talk to clients on requirements, consult on best practices and develop required features on the platform.
• Exprience of building custom code modules and custom dashboards for clients like retail, social media tha handle real time data.

It will be an added advantage if you have the following Salesforce certifications:

• Salesforce Email Specialist
• Salesforce Administrator
• Salesforce marketing Associate
• Salesforce Copado DevOps
• Salesforce AI Associate

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, supporting top-performing departments including software development, engineering, product, marketing, content, and people management.

What you’ll be doing

As a Senior Operations Data Analyst, you will:

• Act as a strategic partner in Product Operations to grow the extent of data-driven planning and decision making. Product Operations watches over our service platforms and infrastructure, ensuring our services are working reliably and seamlessly for our customers.
• Lead complex projects to turn data into insights, predictions, and actionable recommendations, delivering clear business value to our cross functional teams in their business challenges.
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboards.
• Collaborate with Data Engineers and Analytics Engineers to define requirements and standards for data pipelines and transformations, aligning with broader requirements.
• Drive quality and consistency, setting solid standards for the team

Who we’re looking for

If this sounds like you, please get in touch!

• Are passionate about data and using it to influence business decisions.
• Have 4+ years of experience in a Data Analyst / Business Intelligence Analyst role.
• Adept at integrating with the business to truly understand their business challenges, defining how data can help and integrating it at the earliest opportunity to increase data driven decision making.
• Have a track record of delivering clear business value from data through fit for purpose and actionable insights.
• Are an excellent communicator and use storytelling to bring insights to life and make connections on the business level.
• Have outstanding analytical skills - from unearthing valuable insights through querying data to creating compelling visualisations for ease of understanding.
• Proficient with querying languages such as SQL, and visualization tools such as Tableau/Power BI
• Are organized and able to lead complex projects with multiple user stories and dependencies.
• Seek a fast-paced environment where you will make an instant impact.
• Want to work alongside other intelligent and passionate people.

Nice to have, but not required

• Data science experience (e.g. experimentation, predictive analytics, machine learning).
• Training / mentoring experience relating to data: Can be with team members or across business units and their data use.
• You are comfortable talking technology and communicating with developers on technical topics.
• Understanding of operational metrics such as connection statistics, server telemetry, bandwidth utilization, and more
• Experience with Operations Monitoring tools such as Grafana, InfluxDB

•Define the project's goals, scope, and deliverables, and establish a detailed plan with timelines and resources
•Manage the project's day-to-day operations, including assigning tasks, monitoring progress, and making adjustments.
•Keep stakeholders informed and engaged, and resolve issues
•Ensure the project meets quality standards and delivers the expected outcomes
•Keep the project within budget by regularly reviewing and planning ahead
•Maintain project documentation and handle compliance or regulatory issues
• Good communication and problem-solving skills
• Excellent interpersonal skills
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Teamworker and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
• Knowledge in WOG Infra, Legacy,Cloud and application servers and network.
.Troubleshoot knowledge and root cause analysis for the servers and network.
.Implemantion and run multiple INFRA projects within the timeline.
.Have knowledge in firwall, CPPM, F5 Load Balancer and whitelisting portion.
.Asset inventory knowledge and project/implemantaion documentation.


Must have Talent / Skills

Good communication and excellent interpersonal skills, Proficient in Microsoft Office and INFRA (Servers and Network).
Implemanation knowledge.

 Identity Fraud Analysis and Investigations

• Performs highly complex information technology (IT) work primarily involving design, development, testing, and evaluation of information security/cybersecurity activities (e.g., identity fraud investigations; analysis of identity fraud data, detection, investigation, mitigation, and threat reduction controls) throughout the development life cycle and testing, implementation, deployment, and maintenance of identity fraud related information security, information assurance, and cloud infrastructure hardware and software. 
• Serves as an authoritative subject matter expert on identity fraud analysis and investigations, managing and leading multiple highly complex and innovative cybersecurity projects and initiatives to improve Login.gov’s overall ability to detect, analyze, investigate, mitigate, investigate, and prevent identity fraud. 
• Provides technical expertise in cybersecurity and identity fraud analysis/analytics and investigations to support, consult with, or advise other government agencies with respect to Login.gov’s identity fraud analysis, analytics, and investigations practices and tooling.

Project Experience

• Plans, develops, and executes large scale identity fraud related cybersecurity and fraud investigations projects that transform the manner in which work is accomplished. Determines the size, skills, and roles necessary for teams to deliver products and identifies appropriate team members. 
• Provides expert technical advice, leadership, and direction on all assigned identity fraud analysis and investigations related initiatives for the improvement of associated Login.gov program operations. Determines project objectives, sets priorities, and identifies opportunities for improvements in fraud data analysis and identity fraud investigation practices.

Technical Expertise

• Provides technical expertise  in the design, development, and deployment of identity fraud related cybersecurity and cloud-based data analytics solutions leveraging current and emergent technologies and best practices. Mentors team members, as necessary, evaluates and improves team practices, and establishes and/or ensures compliance with standards.
• Plans, develops, and executes large scale identity fraud related cybersecurity and cloud-based data analytics projects that transform the manner in which work is accomplished. 

Relationship Management

• Serves as a liaison establishing and maintaining mutual understanding and cooperation with high-ranking stakeholders within TTS and other agencies to convey information regarding identity fraud related cybersecurity and cloud-based data analytics and fraud investigations activities, policies and goals; clarify investigatory and other related operations and procedures; and interpret directives as needed.

• Advises, administers, or performs professional, scientific, or technical work concerned with engineering or architectural projects, facilities, structures, systems, processes, equipment, devices, material or methods.
• Conducts special studies for NASA Programs/Projects and its partners.
• Engages in professional scientific and engineering work requiring knowledge of the science or art, or both, by which materials, natural resources, and powers are made useful.
• Performs a variety of technical managerial functions typically involving two or more areas of management functions such as resources analysis, technical management systems, technical engineering operations management, configuration management.
• Performs multiple functions alongside other engineers to include; planning, design, test and evaluation, cost analyses, program management, project and quality management.
• Performs technical activities supporting the management process whether within the context of a line organization, direction of a contracted effort, or management of grants. Work may involve monitoring contractors supporting NASA projects.
• Serves as a technical expert in support of engineering programs/projects and software development related to air traffic management, airspace simulation, and advanced air mobility.
• Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

The Department of Commerce ranked top 5 in the 2023 Best Places to Work in the Federal Government amongst large agencies for the 12^th year in a row! The ranking showcases the Department's continued commitment to increasing our employee engagement, employee satisfaction, and positive perceptions towards diversity, equity, accessibility, and inclusion. Come join our team!

Working as an IT Specialist (Applications Software) in the Applications System Division, you will serve as a lead designer and application developer for web application development on the ServiceNow Platform, supporting human resources, plant services, financial systems, and general NIST process automation projects, which are essential business operations of the NIST mission.

The Department of Commerce ranked top 5 in the 2023 Best Places to Work in the Federal Government amongst large agencies for the 12^th year in a row! The ranking showcases the Department's continued commitment to increasing our employee engagement, employee satisfaction, and positive perceptions towards diversity, equity, accessibility, and inclusion. Come join our team!

Working as an IT Specialist (Applications Software) in the Applications System Division, you will serve as a representative of the NIST Salesforce Development team and will be responsible for operations and maintenance and continual software development of CHIPS implementations on Salesforce and MuleSoft Platform as well as existing and future NIST Salesforce solutions.

Official Title: Supervisory Information Technology Specialist (AI)
Duties Include:

1. Directs and controls the overall planning, direction, and execution of resources related to Artificial Intelligence (AI) technology solutions.
2. Plans, executes, tracks, monitors, and evaluates AI projects funded from various budget sources.
3. Gathers, consolidates, and presents information describing IT technical needs for the acquisition and implementation of AI tools, software, and infrastructure.
4. Identifies AI technical needs and recommends solutions through service, software, and equipment acquisition.
5. Forecasts long-term AI requirements and collaborates with DHHS and vendor communities to engineer future products.
6. Formulates IT policies and procedures for AI implementation and interprets plans and guidance from senior agency officials.
7. Coordinates AI technology solutions architecture to meet DHHS Department initiatives and OMB requirements.
8. Advises agency staff and federal counterparts on AI application development, system capabilities, and program modifications.
9. Conducts independent AI research and stays updated with emerging technologies to optimize agency business systems.
10. Provides technical advice, leadership, and direction on systems analysis and design-related issues for customer benefit.