Total 289 Information Technology job vacancies in QLD - Regional - Sunshine Coast

Job Responsibilities
∙Provide L2 technical support and advice to users on systems-related issues or queries
∙Perform administration/maintenance and works toward continuous optimization of systems performance related to Microsoft 365 & MDM product e.g. Intune, Jamf Pro / School
∙May need to be on standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutover or L1 incident management
∙Provide technical support for multiple customer environments on End User Devices operations
∙Provide support for Windows / Apple / Android & Chromebook operating systems (OS), end- users software and applications
∙Develop and maintain technical documentation related to design, UAT, configuration, usage, troubleshooting, etc., for all Microsoft 365 & applications and services of MDM products
∙Work closely with Service Delivery Managers and Technical Managers to deliver operational service excellent to meet customer expectation
∙Provide support to project implementation and documentation.
∙Provide technical solution for project delivery and handle and resolve all technical aspects, with hands on approach
∙Work closely with Project Manager to deliver high quality project implementation
∙Develop and maintain PowerShell scripts used to manage / support the Microsoft 365 & Intune / Jamf environment
∙Any ad-hoc duties as assigned

Job Requirements:-
∙At least Diploma in any IT related courses
∙At least 3 - 5 years of IT experience. ICT experience in providing end user devices support / migration / implementation.
∙Fundamental knowledge of Microsoft 365 (Microsoft Teams, SharePoint online, Exchange Teams and Azure AD)
∙Familiarise with endpoint device management tools:
o On-prem - Active Directory environment Group Policies (GPOs) related to endpoint devices. Other e.g. SCCM, BitLocker, LAPS
o MDM products - Intune & Jamf Pro / School
∙Familiarise with endpoint devices operating system (OS). Windows 10/11, MacOS, iOS, Chromebook and Android
∙Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment
∙To have Microsoft 365 related certifications MD102, MS102, CompTIA A+, etc
∙To have Apple Device Support certification.
∙Technical accredited competency for: Major hardware system vendors (e.g Lenovo, HP & Dell)
∙Basic programming knowledge e.g. PowerShell and Visual basic scripting
∙Office Productivity tools for writing and presentation skills needs.
∙Knowledge of IT lifecycle management
∙Knowledge of ITSM - Incident Management, Problem Management, Change Management,
Asset Management, Patch Management

Job Description:

The role is for the position of VP – Network Data Architecture ASO TIS Job function in Singapore. The successful candidate will be part of a growing dynamic regional team that oversees IT design and development of Network Solutions In the region.

We are seeking a talented Network Architect to join our team. The Network Architect will be responsible for designing, implementing, and maintaining the network infrastructure to ensure the confidentiality, integrity, and availability of our organization's data and systems.

Roles & Responsibilities:

• Network Design and Architecture: Lead the design, planning, and implementation of scalable, high-performance data network architectures, including LAN, WAN, SD-WAN, and cloud-based network solutions.
• Data Flow Management: Ensure efficient, secure, and optimized data flows across the organization's network infrastructure, including data canters, branch offices, and cloud services.
• Technology Strategy and Roadmap: Collaborate with IT leadership to develop network strategies and roadmaps, ensuring alignment with business goals and future technology trends.
• Capacity Planning: Perform ongoing network performance monitoring and capacity planning to handle current and future data demands.
• Security Compliance: Collaborate with peer teams to ensure networks are designed and implemented with security best practices, regulatory compliance (e.g., GDPR, HIPAA), and threat mitigation in mind.
• Vendor Management: Manage vendor relationships and evaluate third-party network technologies, products, and services to support business requirements.
• Documentation and Standards: Develop and maintain documentation for network architecture, including diagrams, configuration guides, and operational procedures.
• Cross-Department Collaboration: Partner with application, cloud, and infrastructure teams to optimize overall system performance and deliver integrated solutions.
• Troubleshooting: Act as the top-level support for diagnosing, troubleshooting, and resolving complex network issues, ensuring business continuity.

Technical Capabilities

Arch, Design and Implement Network Solutions:

• Design and implement Network solutions to protect the organization's network from unauthorized access and attacks.
• Review current designs and re-design to improve quality of services and to ensure modernized, fit for purpose Network infra for employees.

Develop and Maintain Network Security Policies, Standards, and Procedures:

• Develop network data security policies that outline the organization's security objectives and requirements.
• Establish security standards and procedures for configuring and managing network security devices.

Contribute into Risk Assessments for Data / Connectivity Audits:

• Participate in regular risk assessments on core infra to identify potential security vulnerabilities and threats.
• Contribute to security audits to assess the effectiveness of existing controls and identify areas for improvement.
• Recommend security enhancements based on the findings of risk assessments and audits.

Collaborate with IT Teams:

• Work closely with IT teams to integrate requirements into network infrastructure and applications.
• Provide guidance on implementing best practices and standards.
• Collaborate with application developers and system administrators to ensure that business requirements are met.

Enhance Network Traffic Monitoring and Innovate Automations:

• Enhance network traffic monitoring to effectively detect issues
• Take appropriate actions to mitigate the impact of incidents and prevent future occurrences.
• Look for predictive analysis/solutions to improve user experience, quality and capabilities of networks.

Provide Technical Guidance and Support:

• Provide technical guidance and support to team on network best practices.
• Assist in troubleshooting network Problems and coming up with solutions to address them.
• In-depth insight and oversight onNetworking Protocols: Expertise in IP networking protocols (e.g., BGP, OSPF, MPLS, VLANs, IPsec, TCP/IP, QoS) and related technologies.
  Cloud Networking: Hands-on experience with cloud networking in platforms such as AWS, Azure, and Google Cloud, including hybrid cloud designs and integrations.
  Network Automation: Knowledge of network automation tools (e.g., Ansible, Python scripting, Terraform) to automate configuration, deployment, and management processes.
  Virtualization: Experience with network virtualization technologies such as SDN (Software-Defined Networking) and NFV (Network Function Virtualization).
  Security Technologies: Proficient in network security technologies like firewalls, VPNs, IDS/IPS, DDoS protection, and identity access management (IAM).
  Network Monitoring: Familiarity with network monitoring tools (e.g., SolarWinds, Netscout, Wireshark ) for performance and anomaly detection.
  Data Center Architecture: In-depth understanding of data center networking (e.g., spine-leaf, fabric architectures) and cloud connectivity
  

Job Requirements:

• Min 15 years of experience in networking, with at least 7+ years in an architectural or senior engineering role.
• Experience in leading the design, planning, and implementation of scalable, high-performance data network architectures, including LAN, WAN, SD-WAN, and cloud-based network solutions.
• Cisco Certified Internetwork Expert (CCIE), AWS Certified Advanced Networking, or other equivalent certifications.
• Strong understanding of enterprise-level network architectures, data center environments, and cloud integration.
• Demonstrated ability to lead cross-functional teams and communicate complex technical concepts to both technical and non-technical stakeholders.
• Proven track record of innovative problem-solving and ability to troubleshoot complex network systems.
• Experience in managing network infrastructure projects from initiation to completion, including budgeting, planning, and execution.
• Bachelor’s Degree: Degree in Computer Science, Information Technology, Network Engineering, or a related field is required.
• Master’s Degree (Preferred): An advanced degree in a relevant field is a plus, particularly in network architecture, cybersecurity, or cloud technologies.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067214

Key Responsibilities:
∙Coordinate with external vendors and collaborate with customers and SaaS providers to conduct IT Security Risk Assessments. Identify security threats, assess risks, and propose mitigation strategies for approval by the customer.
∙Coordinate the handling of security incidents, ensuring a timely response and resolution. Maintain a robust incident response process and documentation.
∙Manage and coordinate regular security audits, vulnerability scans, and penetration tests. Consolidate findings, ensure proper remediation, and provide feedback to stakeholders on risk mitigation efforts.
∙Maintain and update all security-related documentation, including policies, procedures, standards, and best practices. Ensure compliance with security frameworks such as ISO/IEC 27001, ISO/IEC 27018, SOC 2 Type 2, and CSA-STAR (Level 2).
∙Continuously monitor the security posture of the SaaS solution and related ICT systems. Provide regular reports on security risks and mitigation actions to stakeholders and customers.
∙Oversee the remediation of security vulnerabilities identified during security assessments, ensuring that appropriate actions are taken to address risks in a timely manner.
∙Provide clear, concise security reports and recommendations to customers, ensuring they understand the security posture of the SaaS solution and any risks or issues that need attention.
∙Take on ad-hoc security tasks as required to address emerging risks or assist with specific security projects or initiatives.

Qualifications:
∙Minimum of 3 years of experience in IT security, particularly in enterprise systems, cloud infrastructure, or SaaS environments.
∙A current professional information security certification (such as CISSP, CISM, CRISC, CGEIT, GSE) or equivalent is highly desirable.
∙In-depth knowledge of IT security management and governance, risk assessment, incident response, vulnerability assessments, penetration testing, and security audits.
∙Familiarity with international security standards and frameworks such as ISO/IEC 27001, ISO/IEC 27018, CSA-STAR, SOC 2 Type 2, NIST, and CIS.
∙Strong interpersonal, written, and verbal communication skills, with the ability to explain complex security concepts to non-technical stakeholders.
∙The position requires the candidate to be based locally.
∙Strong problem-solving skills and the ability to make decisions under pressure.
∙Proven ability to work effectively with cross-functional teams and external vendors.
∙Attention to detail and a commitment to maintaining the highest standards of security.