Total 87 Information Technology job vacancies in Swansea, Wales

At LifeByte, we are a dynamic and innovative collective of tech visionaries driven by a relentless pursuit of excellence. Each of us brings a unique set of skills to the table, collaborating on projects that shape the future.

Founded in 2017, we are dedicated to fostering an ecosystem of seamless resource exchange, where efficiency and precision are paramount. With cutting-edge solutions, we empower businesses to thrive and individuals to unlock their full potential. Committed to high-tech innovation, we are actively reshaping the future, one Byte at a Time.

Responsibilities

• Microsoft 365 Configuration: Administer and configure Microsoft 365 services, including user accounts, security groups, SharePoint, Teams, Exchange, and OneDrive. 
• Jira Administration: Configure and manage Jira workflows, permissions, and user roles to ensure optimal usage across teams. Integrate Jira with other tools as needed. 

• Jira Service Management: Manage and optimize Jira Service Management for IT service requests, incident management, and change requests to ensure smooth internal processes. 

• Access Control Management: Implement and manage access permissions for internal systems, ensuring users have the appropriate level of access based on their roles and responsibilities. 

• Single Sign-On (SSO) Configuration: Set up and maintain SSO solutions across systems, including Microsoft Azure AD, ensuring smooth authentication processes for users. 

• Security Policy Enforcement: Design and enforce security policies, including password policies, multi-factor authentication (MFA), and encryption standards, in accordance with best practices and regulatory requirements. 

• User Provisioning and De-Provisioning: Ensure efficient and secure processes for onboarding and offboarding employees, including creating user accounts, assigning roles, and revoking access when necessary. 

• System and Network Security: Monitor system logs and perform regular audits to ensure compliance with security policies. Respond to and mitigate security incidents. 

• Automation and Scripting: Automate repetitive tasks related to user management, access control, and system configurations using PowerShell, Bash, or other scripting languages. 

• Compliance and Auditing: Ensure that systems meet compliance standards such as GDPR, HIPAA, or other relevant regulations, and participate in internal and external audits. 

• Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred). 

• 3+ years of experience in system administration or IT systems configuration. 

• Expertise in Microsoft 365 administration including Exchange Online, Teams, SharePoint, and OneDrive. 

• Experience in Jira administration (user roles, permissions, and workflow configurations). 

• Experience in Jira Service Management for handling IT service requests and change management. 

• Strong knowledge of SSO technologies, particularly Microsoft Azure AD and other identity management platforms. 

• Familiarity with access control policies and user lifecycle management (provisioning, de-provisioning). 

• Hands-on experience with cybersecurity best practices, including MFA, encryption, and vulnerability management. 

• Strong proficiency in scripting languages such as PowerShell and Bash for automating tasks. 

• Experience with cloud platforms (Azure, AWS) is a plus.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Welcome your newest family member with a special gift!
• Hybrid working arrangement.

So, who is Till Payments?

An integrated payment solutions provider committed to accelerating growth for businesses around the world.

Acquired by the Nuvei Corporation in January 2024, Till’s reach has now expanded, tapping into a vast global network to help fuel payment innovation. Today, Till is redefining the payment experience for its merchants and partners, offering seamless solutions across all channels – both online and offline – that unify and optimise the payment experience at every point of the journey. As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

About the Role:

We are seeking an experienced Payments Business Analyst specialising in Card Schemes based in Australia. This role is perfect for a professional with payments Business Analyst experience particularly with card networks such as Visa, MasterCard, Amex, Diners and EFTPOS. The ideal candidate will be adept at navigating the complexities of card schemes, regulatory frameworks, and providing guidance helping optimise payments processes.

Key Responsibilities:

• Provide business analyst capabilities on card schemes, interchange fees, and transaction processing including monitoring scheme reports.
• Work with internal stakeholders to navigate enhancement change programmes.
• Develop and maintain strong relationships with key stakeholders, including vendors, card networks, and payment processors.
• Conduct detailed analysis and reporting on card transaction trends, interchange fees, and cost-saving opportunities.
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies within the payments ecosystem.
• Support Acquiring Operations team in navigating compliance challenges, particularly with card scheme mandates other industry changes.
• Lead workshops and training sessions for internal stakeholders on best practices in card schemes and payment strategies.
  

Skills & Qualifications:

• Minimum of 5 years' Business Analyst experience in the payments industry, with a focus on card schemes.
• Strong understanding of Visa, MasterCard, and EFTPOS networks, including fee structures, compliance requirements, and risk management.
• Experience in payment gateway integration, acquiring, and processing services.
• Proven track record of delivering payment project changes and problem solving capabilities
• Familiarity with regulatory frameworks especially local Australian payment regulations.
• Strong analytical skills, with experience in data analysis and cost optimization related to card payments.
• Excellent communication and interpersonal skills, with the ability to present complex concepts to both technical and non-technical stakeholders.
• A collaborative mindset, with experience working in cross-functional teams to deliver payments solutions.

 #LI-SR1

#LI-HYBRID

We are looking for an experienced System Integrator to lead the integration of various system components into a cohesive and efficient IT infrastructure. In this crucial role, you will be responsible for ensuring that disparate systems work together seamlessly to support our organisational goals. The ideal candidate will have a proven track record of integrating complex, multi-vendor systems and will possess the technical expertise required to ensure functionality across different platforms. You will collaborate with project teams, stakeholders, and vendors to design integration solutions that enhance overall system performance and reliability. Your strong problem-solving skills and attention to detail will be vital in addressing any challenges that arise during the integration process. If you have a passion for creating robust IT environments and thrive in dynamic settings, we invite you to apply and contribute to our mission of delivering exceptional technology solutions.

Key Responsibilities:

• Lead the integration of multiple system components, ensuring that they function together efficiently.
• Collaborate with project teams, vendors, and stakeholders to manage integration activities.
• Ensure that integration solutions are aligned with the organisation's architecture and security standards.
• Troubleshoot and resolve integration issues as they arise.

Qualifications:

• 5+ years of experience in system integration, with a strong focus on large-scale IT environments.
• Proficiency with integration tools such as MuleSoft, Dell Boomi, or TIBCO.
• Strong understanding of APIs, web services, and enterprise service buses (ESBs).
• Excellent problem-solving skills and ability to work under tight deadlines.

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Family Law team

LEAP Family Law is a team of experienced family lawyers, legal professionals, skilled developers, innovative LEAP designers, and client focused operational experts. With family law practice in mind, this newly formed team has embarked on a journey to enhance the core LEAP product and introduce new tools designed to address the unique challenges in family law.

What you'll do

As this team focus on building and improving more Family Law specific products and features, the Product Specialist will create global material to ensure that internal and external teams are up to date with these product releases and updates. You will work with developers and content teams to get the up-to-date information that you need, and you'll use your exceptional communication skills to deliver this in a variety of forms including documentation, training videos and webinars. You will see this through to client feedback ensuring client recommendations are communicated appropriately to developers. Your day to day will include:

• Creating and editing online knowledge articles for all LEAP Family Law products
• Producing Release Notes for product releases
• Training new and existing staff on using the software and demonstrate new features
• Producing videos for Marketing purposes and online learning platforms
• Work with internal teams to obtain an in-depth understanding of the products and the documentation requirements
• Translate highly technical language into a voice for business audiences
• Proactively seek new and innovate ways to produce and share content

You are proactive, hardworking and highly motivated to build your career in LegalTech. On top of that you'll need:

• At least 2 years of LEAP product knowledge.
• Advanced writing and communication skills, including editing and proof-reading
• Strong attention to detail and the ability to express complex technical ideas in a simplified way
• The ability to work across multiple product lines with high attention to detail
• To be a confident speaker with outstanding presentation and facilitation skills

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we encourage you to still submit your application.

• We build and develop a market leading, “Legal Tech” product, with offices in Australia, New Zealand, United States, Canada, United Kingdom and the Republic of Ireland.

• We are committed to innovation and global expansion of our products and are constantly utilising new technologies to better our client experience.
• Our hybrid work environment offers the best of both worlds, whether you prefer to be in the office or work from home you have the flexibility to work however suits you.
• We encourage our employees to have a voice and to collaborate with each other to work on technical solutions, of course we have company visions and goals, but we want you to help us achieve these!
• We will invest our time and money in you to help develop your career. Open discussions and reviews will help us understand your career aspirations, maybe it’s a new certification you are after or an internal move to a new area, we will support you and your goals
• As a LEAP Family Law employee, you will receive a competitive salary and bonus that is reviewed regularly, paid learning and development opportunities, access to an employee share scheme that has been highly profitable, free platinum gym membership, great parental leave policy, social events and MUCH MORE!

Squiz is looking to add a software engineer (PHP) to join our business applications team. Playing a key role in designing, developing and maintaining Squiz’s inhouse business systems. This is a great opportunity to work with various teams across the business i.e. HR, finance etc. 

Who you are:

For this role, we ask that you can demonstrate the following:

• Mid-Senior level PHP development experience
• Experience using coding frameworks (e.g Laravel, Lumen)
• Strong SQL skills (MySQL) (Must have)
• Experience with Javascript
• Solid exposure and understanding of Integration concepts (REST APIs, Zapier or similar product exp)
• Proficient Linux skills (command lines as a min)
• Testing experience (Unit Tests, UAT etc)

Nice to have:

• Docker, Terraform
• Newer Javascript framework experience - ideally Vue
• Exposure to finance/ERP systems

What you would do:

• Designing, developing and maintaining integrations for global platforms, systems and services using a broad range of technologies
• Designing, developing and maintaining internal business systems
• Testing systems and integrations for security and reliability
• Collaborate and review code with other developers in the team
• Working directly with our Business Analyst to ensure our data and business processes align
• Troubleshoot tickets and bugs related to our internal applications, integrations and automated processes.
• Assist in refactoring and optimisation of legacy codebases and integrations.
• Troubleshooting and writing MySQL queries to assist with reporting.

Why work for Squiz? 

You’ll work with some of the most intelligent and down to earth people you’ve ever meet. We are made up of a diverse range of passionate professionals who love challenging the status quo. Every day is different, but what is constant is we all love what we do.

We have a lived commitment to flexibility, we know the success of our people is dependent on them having a balanced life. You will be offered flexibility as to where and how you work every day. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

Who we are: 

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online. 

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.  

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

About us: 

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Technical Solutions Engineer to provide thought leadership, planning, management, and technical design development for our customer’s and support their migration to/growth within CDC’s Data Centre Facilities. The incumbent will be a Data Centre Engineering SME and will be deployed across the business in technical discovery, customer response preparation and major change consultation.

Key responsibilities include:

•      Work with internal teams to respond to requests from customers and to respond in bid scenarios.

•      Liaise directly with customer technical teams in support of the Head of Engineering Innovation.

•      Assist with hyperscale pre-sales opportunities as required.

•      Provide advice and support to stakeholders and cross functional teams throughout the sales lifecycle.

•      Prepare data centre engineering briefing infromation to ensure alignment between key customer and or CDC Business requirements and project deliverables.

•      Collaborate with the CDC Engineering Delivery Design team to customise and configure design to meet customer specific needs.

•      Participate in the data centre engineering Concept Design phase to ensure alignment between key customer requirements and project deliverables.

•      Manage the development of key customer sales collateral.

•      Gather and relay customer feedback to appropriate parities.

•      Articulate, capture and escalate risk to the Head of Engineering Innovation. 

•      Contribute to CDC Engineering strategy regarding innovation and Data Centre Engineering best practice. 

•      Continually seek out opportunities for innovation for both CDC and its customers.

•      Grow internal networks and provide opportunities to share knowledge and improve performance.

•      Development and management of relationships alongside our Sales teams to identify, coordinate, and win business.

•      Act in an ambassadorial capacity for the company.

•      Attend and contribute to appropriate team and stakeholder meetings and committees as required and relevant to ensure excellent stakeholder engagement and communication.

•      Function as part of a team that occasionally requires work to be completed outside of normal business hours.

•      Embrace and model CDC’s DNA and Leadership Fundamentals and mentor and impart knowledge to junior staff.

•      Provide cultural and operational team leadership.

•      Other duties as directed from time to time.

About you:  

•      5+ years’ relevant experience in Data Centre Engineering Design with a degree qualification in Mechanical or Electrical Engineering with 10+ years total engineering experience

•      Technical solutions experience in Data Centre engineering or critical infrastructure environments.

•      Strong experience in designing and implementing hyperscale data centre engineering developments and customer deployment solutions. 

•      Experience in optimizing and evaluating data centre engineering design for time and cost efficiency.

•      Strong understanding of Data Centre Engineering principles and industry standard design architectures.  

•      Demonstrable track record in pre-sales or post sales.

Essential:

• Australian Citizenship and the ability to obtain and maintain AGSVA Security Clearance at Negative Vetting 1 level.

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

Commercial Lawyer | Sydney/Melbourne/Brisbane

• Lead our Commercial Law division to tailor our world-class software to meet the needs of users in different jurisdictions in the area of Commercial law.
• This position shapes the success of our business and sets us apart from our competitors.
• Work for a Culture that values its Employees.

• Full-time, hybrid
  

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

ABOUT THE ROLE

As the Division Head for Corporate Law, you will guide LEAP’s efforts to deliver a robust combination of AI, software, legal content, and management advice tailored to Corporate Law. Your expertise will be instrumental in developing tools that help firms enhance profitability while delivering high-quality legal services.

WHAT YOU’LL DO

• Lead the integration of AI-driven technology solutions for Corporate Law firms.
• Work with cross-functional teams to ensure alignment with legal best practices.
• Provide strategic insights to refine LEAP’s offerings based on your Corporate Law experience.
• Manage a customer success team to assist Corporate Law firms in transitioning to AI.
• Oversee a sales and marketing team to establish strong relationships with Corporate Law firms and understand their needs.
• Innovate and ensure the highest standard of legal content and management advice for Corporate Law firms.
• Work closely with a supportive team, contributing to case strategy and ensuring cohesive progress Commercial Law product content.
• Provide legal expertise in drafting and reviewing content for Commercial Law planning products for Commercial Law claims.
• Collaborate with the Forms Designer Team and Database Design Team a to ensure that all product-related content (forms, templates, instructions) is legally sound, clear, and user-friendly
• and more.

WHAT YOU’LL BRING

• Meticulous attention to detail, especially when reviewing and drafting legal content to ensure accuracy, compliance, and legal sufficiency.
• Ability to identify potential legal risks and propose solutions that ensure content is both legally sound and user centric.
• Strong problem-solving skills to address legal risks and improve content usability.
• Strong organisational and project management abilities to manage multiple tasks, deadlines, and stakeholders in the content development process.

• 5+ years of legal practice experience in Corporate Law.
• Significant experience in commercial contracts or transactional law at a top-tier law firm or in-house legal department.
• Proven ability to independently identify and resolve multi-disciplinary legal issues, minimising risk while supporting business goals.
• Strong negotiation skills and the ability to manage multiple high-volume
• Exceptional written and verbal communication skills, with the ability to build trust and influence across all levels.
• Enthusiasm for technology and its potential to transform legal services.
• Excellent leadership, communication, and problem-solving skills. Management experience is highly regarded.
• Ability to thrive in a fast-paced, collaborative environment.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

Wills & Estates Lawyer, Sydney/Melbourne/Brisbane

• Lead our Elder Law/Wills & Estates division to help tailor our world-class software to meet the needs of users in different jurisdictions.
• This position shapes the success of our business and sets us apart from our competitors.
• We embrace the fun, dynamic, and flexible culture typical of tech companies, offering our employees a creative and supportive work environment with fantastic benefits
• Full-time, hybrid
  

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

ABOUT THE ROLE
As the Division Head for Elder Law, you will lead initiatives that ensure LEAP delivers the most effective combination of AI, software, legal content, and management advice specific to Elder Law. Your expertise will guide the development of AI tools that help law firms maximise revenue while providing exceptional value to their clients. You will also contribute to shaping the future of AI in legal technology, becoming part of the change in how the legal sector approaches AI-driven solutions.

WHAT YOU’LL DO

• Lead the development and integration of AI-driven legal technology solutions in Elder Law.
• Collaborate with cross-functional teams to align with legal best practices and client needs.
• Provide strategic insights to enhance LEAP’s offerings based on your Elder Law experience.
• Manage a customer success team to help law firms successfully adopt AI.
• Oversee a sales and marketing team to cultivate relationships with Elder Law firms, understanding their challenges and opportunities.
• Drive innovation in Elder Law AI applications and ensure high-quality legal content.
• Work closely with a supportive team, contributing to case strategy and ensuring cohesive progress Wills and Estates product content.
• Provide legal expertise in drafting and reviewing content for estate planning products, including wills, trusts, as well as estate administration tools including probate services and family provision claims.
• Collaborate with the Forms Designer Team and Database Design Team a to ensure that all product-related content (forms, templates, instructions) is legally sound, clear, and user-friendly.
• Contribute to creating product-specific content, ensuring it is accurate and compliant.

and more.

WHAT YOU’LL BRING

• Meticulous attention to detail, especially when reviewing and drafting legal content to ensure accuracy, compliance, and legal sufficiency.
• Ability to identify potential legal risks and propose solutions that ensure content is both legally sound and user centric.
• Familiarity with estate planning and estate administration law across different jurisdictions, and the ability to create content that complies with varying laws.
• Ability to analyse user feedback and legal challenges within product development, providing legal solutions to improve product design and functionality.

• Minimum of 4-5 years of hands-on experience in Wills & Estates/Elder Law with in-depth knowledge of estate planning and/or estate administration.   
• Passion for technology and its potential to transform the legal profession.
• Excellent leadership, communication, and analytical skills.
• Ability to work collaboratively in a fast-paced, innovative environment.
• Management experience is highly regarded.
• Specialisation in one Australian jurisdiction, with the eagerness and ability to research and learn other jurisdictions.
• Strong understanding of relevant laws and regulations across multiple jurisdictions related to estate planning and/or estate administration.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

Personal Injury Lawyer | Sydney/Melbourne/Brisbane

• Lead our Personal Injury division to help tailor our world-class software to meet the needs of users in different jurisdictions in different areas of law.
• This position shapes the success of our business and sets us apart from our competitors.
• We embrace the fun, dynamic, and flexible culture typical of tech companies, offering our employees a creative and supportive work environment with fantastic benefits
• Full-time, hybrid

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

ABOUT THE ROLE
As the Division Head for Personal Injury Law, you will spearhead initiatives to ensure LEAP delivers effective AI tools, software, legal content, and management advice tailored to Personal Injury practices. Your legal expertise will drive the development of AI tools to help law firms maximise revenue and provide exceptional client service. In addition to leading a division, you'll be at the cutting edge of AI-driven change in the legal sector, shaping the way firms utilise technology to revolutionise their practices.

WHAT YOU’LL DO

• Lead the development and integration of AI-driven legal technology solutions in Personal Injury Law.
• Collaborate with cross-functional teams to ensure alignment with legal best practices and client needs.
• Provide strategic insights to improve LEAPs offerings for Personal Injury practices.
• Manage a customer success team to assist law firms in adopting AI solutions.
• Lead a sales and marketing team to engage with Personal Injury law firms, identifying their needs and opportunities.
• Drive innovation and ensure high-quality legal content for Personal Injury Law.
• Work closely with a supportive team, contributing to case strategy and ensuring cohesive progress Personal Injury (including Workers Compensation, Common Law and Work Injury Damages) product content.
• Provide legal expertise in drafting and reviewing content for Personal Injury products.
• Collaborate with the Forms Designer Team and Database Design Team a to ensure that all product-related content (forms, templates, instructions) is legally sound, clear, and user-friendly.
• Contribute to creating product-specific content, ensuring it is accurate and compliant.
• Ensure that all Personal Injury products and content comply with applicable legal requirements in different state jurisdictions.

WHAT YOU’LL BRING

• Meticulous attention to detail, especially when reviewing and drafting legal content to ensure accuracy, compliance, and legal sufficiency.
• Ability to identify potential legal risks and propose solutions that ensure content is both legally sound and user centric.
• Familiarity with Personal Injury law across different jurisdictions, and the ability to create content that complies with varying laws.
• Ability to analyse user feedback and legal challenges within product development, providing legal solutions to improve product design and functionality.
• Strong problem-solving skills to address legal risks and improve content usability.
• Strong organizational and project management abilities to manage multiple tasks, deadlines, and stakeholders in the content development process.

• 5+ years of legal practice experience in Personal Injury Law.
• Passion for technology and AI-driven solutions in the legal space.
• Strong leadership, communication, and analytical abilities.
• Comfortable working collaboratively in an innovative environment.
• Management experience is an advantage.
• Experience in managing personal injury cases as well as solid litigation experience.
• Exceptional communication and drafting skills
• Strong understanding of relevant laws and regulations across multiple jurisdictions related to Personal Injury administration.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

“When you believe in the power of LEAP, it’s easy to help our network of lawyers believe too.”

CLIENT RELATIONSHIP MANAGER, Sydney Australia

·        Our Client Relationship Managers ensure long-term retention of our clients, maximising their satisfaction of, and loyalty to LEAP.

·        Work for a Culture that values its Employees

·        Full-time, hybrid

ABOUT LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE CLIENT RELATIONSHIP TEAM

Our Client Relationship Managers are the passionate product experts building trusted client relationships that turn new and existing customers into proud LEAP advocates. A team of friendly, caring problem solvers who thrive on helping others.

Reporting to the Director of Client Engagement, you will be involved in aspects of support, account management, product and feature demonstration, education of clients and more. 

Our Client Relationship Managers ensure long-term retention of our clients, maximising their satisfaction of, and loyalty to, LEAP and minimising client churn. They effectively engage with at-risk clients to win their confidence and to develop successful product adoption and retention strategies.

WHAT YOU’LL DO

·        Maximise the productivity of clients using LEAP by confidently demonstrating new features, products and add-ons

·        Build trusted relationships by understanding the client’s challenges and needs and provide/facilitate effective solutions

·        Work with key stakeholders (Principals and Practice Managers) to suggest improvements to productivity and utilisation using LEAP features and products

·        Identify at-risk accounts by monitoring and analysing “Client Health” metrics, NPS results and other feedback to identify clients who are not realising the full benefit from their investment in LEAP

·        Collate positive client testimonials for use in marketing material

·        Represent the voice of the client to provide input into LEAP Dev, Marketing and Sales

·        Collaborate closely with Implementations, Renewals and Companion Product teams to address issues and to identify expansion / upsell opportunities

·        Ensure all client activity is accurately logged in Salesforce (CRM) in a timely manner

·        Attend and present at conferences, roadshows, webinars, exhibitions and events, networking with existing clients and prospective clients

·        Achieve individual and team targets, including “Top 5” goals aligned with the company’s goals

WHAT YOU’LL BRING

• Experience working within the legal industry, preferably in practice management
• Proven ability to negotiate and engage in a confidence-winning manner, achieving commercial outcomes and high levels of client satisfaction and loyalty
• Track record of meeting and / or exceeding sales targets and KPIs
• Ability to build strong relationships with both clients and internal stakeholders through confidence and trust
• Effectively deal with difficult clients and situations
• Experience within a similar business development/relationship-building role (desired, but not essential)

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE AT LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

We are currently seeking a skilled Pega Lead System Architect (LSA). You will be responsible for leading the design and implementation of Pega solutions to meet client requirements.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience working as a Pega Lead System Architect.
• Pega LSA certification is required.
• Strong knowledge and experience with Pega PRPC (Pega Rules Process Commander) and Pega frameworks.
• Experience in designing and implementing complex Pega solutions, including case management, workflow, and business rules.
• Proficient in using Pega tools such as Pega Designer Studio and Pega Decisioning.
• Experience with integration using Pega connectors and APIs.
• Good understanding of Pega security and access control mechanisms.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration abilities.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at Careers@zoneitsolutions.com or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Senior DBA and System Programmer at Civica

This is a vital specialized position within the Health Solutions Business Unit. In this role, you will deliver essential database support for the design, development, and maintenance of key solutions using Informix and Microsoft SQL. We're looking for someone with a solid grasp of database administration for both Informix and MS SQL Server. This includes key areas like performance optimization, monitoring, stored procedures, indexing, scripting, scheduled maintenance, and backup procedures. Your expertise in these domains will be invaluable to our team! Additionally, this position involves providing general systems administration, programming, and application support.

This position presents a stimulating opportunity for client interaction, in which you will engage with private health insurance companies while developing PHI products and related initiatives. Onsite visits will be required based on project demands, especially more frequently during the GoLive phase. Your key performance indicators will comprise the resolution of tickets within established service level agreements (SLAs), in addition to ensuring that projects are completed on schedule, within budgetary constraints, and with a commitment to high standards of quality.

This role presents a unique chance to influence product development as a Database Administrator, all while leading a talented team and partnering with a leading software or product company. You'll take charge of guiding our DBAs in the creation, implementation, and support of Informix and MS SQL solutions.

What you will do to be successful in this role

• Perform programming & application support relevant to database technologies and systems integration for supported environments
• Act as a technical escalation point and provide Level 2 customer support. You will bring in an experience in troubleshooting and resolving database problems
• Oversee, respond to, and report on environmental metrics (both application and platform) in alignment with established customer Service Level Agreements (SLAs) pertaining to availability, performance, and capacity
• Join the on-call support team to address incidents that occur outside regular working hours and during public holidays.
• You will have a solid background in Database Administration, particularly with Informix Server or MS SQL Server
• Hands-on experience in maintaining Informix and 4GL solutions

• You are proficient in shell scripting languages (Perl, Python, PowerShell) along with application development, debugging, and troubleshooting expertise. Demonstrated ability to implement operational automation through scripts.
• You are very skilled in Performance Tuning and Optimization (PTO), leveraging native monitoring and troubleshooting tools. You also have a strong understanding of indexes, index management, and statistics
• You will have familiarity with Linux Server environments (SuSE, RedHat) platforms

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Join Our Team as a Software Support Engineer (SSE) 

Are you a problem solver who thrives on helping customers succeed? As a Software Support Engineer (SSE) on our growing team, you'll be at the forefront of assisting our customers with installing our software, deploying it to cloud-hosted environments, integrating it with their data sources, and upgrading to the latest versions. You'll work closely with customers, often via Zoom, to troubleshoot technical issues related to our software and their environments, including firewalls, third-party authentication, and general IT challenges. 

In this role, you'll be a valued member of our product development team, influencing the evolution of our products to enhance customer satisfaction and resolve common pain points. 

We're looking for someone who: 

• Loves solving problems: You're driven to find the true root cause of issues and won’t stop until it's resolved. 

• Communicates effectively: You're responsive, articulate, and ready to help customers even during off-hours when needed. 

• Has dual OS expertise: You're comfortable with both Linux and Windows and familiar with cloud environments like AWS or Azure. 

• Constantly improves: You're always looking for ways to better your craft, support your teammates, and innovate. 

• Pays attention to detail: You enjoy digging through logs to piece together clues and uncover the root cause. 

• Is patient and empathetic: You excel at supporting customers with care and understanding. 

• Learns quickly: You’re often the one suggesting new ideas and elevating the team’s standards. You know how to make your ideas heard while being a team player. 

• Is technically adept: You can deep dive into issues using tools like Task Manager, Process Explorer, Wireshark, and other Windows Sysinternal power tools, with a solid grasp of networking technologies like TCP/IP, HTTP(S), and Ethernet. 

• Can support the APAC region.  8 AM – 5 PM MYT – Can work other locations, but this is the base time to cover (Japan, Malaysia, Australia, and New Zealand as examples)  

• You have a bachelor's or associate degree in Computer Science, Information Technology, Information Systems, or a related field.  

• You’re open to periodic travel to work with customers on-site or attend meetups for some face-to-face time with your colleagues. 

• Experience with Linux and Windows, and familiarity with cloud environments like AWS or Azure. 

• Experience with using tools like Task Manager, Process Explorer, Wireshark, and other Windows Sysinternal power tools. 

• You know how to balance work with life, and you're looking for a role that respects that.  

• You’re excited about working with smart, passionate people in a scale-up environment with great investors and a bright future. 

If this sounds like you, we’d love to have you on board. Apply today and help us shape the future of our product and customer experience!