Total 14 Information Technology job vacancies in Taunton, TA2 7PQ

Job Title: Mobile Vehicle Technician
Location: Taunton
Salary: Up to £34,560 + Bonus (OTE £42,500)
Hours: Monday to Friday 35-hour contract
Ref: OC18268

We are seeking a skilled and experienced Mobile Vehicle Technician to join our client's main site in Taunton. The successful Mobile Vehicle Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicle makes and models. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have commitment to delivering high-quality work.

Company Benefits:

• 25 days annual leave (plus Bank Holidays) increasing with length of service.
• Discounted Car Purchase Scheme & Colleague Car Benefit Offers.
• Discounted Service / Parts / Bodyshop services.
• Training and Continual Self-Development.
• Free Eye Care Vouchers.
• Tool Insurance.
• Pension Scheme.
• Employee well-being services.
• Free life assurance equivalent to twice your salary.
• Discounted Shopping Portal.

Mobile Vehicle Technician Responsibilities:

• Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues.
• Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections.
• Use diagnostic tools and software to identify and resolve complex issues.
• Keep accurate records of all work performed and parts used.
• Communicate with customers about vehicle issues and repair recommendations.
• Maintain a clean and organized work area.
• Keep up to date with the latest automotive technology and repair techniques.

Mobile Vehicle Technician Requirements:

• NVQ Level 2 equivalent or higher will be required to work as a Mobile Vehicle Technician.
• At least 1 year of experience as a vehicle technician.
• Ability to use diagnostic tools and software.
• Strong problem-solving skills.
• Excellent communication and customer service skills.
• Valid driver's license.

VTSTH
Consultant: Beatrice Dickinson

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Embedded Software Engineer with bare metal programming required to write low level code for embedded systems in C and C++.

The Senior Embedded Software Engineer will develop firmware and software for new and existing products as part of a project team contributing to design discussions and activities. This is a Hybrid role with one day a week working from the office.

???Requirements
Bare metal Embedded C Development experience.
Electronics degree or other relevant subject.
Real time embedded programming and debugging skills.

Keil uVision for ARM or Realtime OS e.g. FreeRTOS exposure would be an advantage.

Responsibilities
Design, Develop and test firmware for new and existing products.
Develop test software and procedures, e.g. test automation.
Evaluate new technologies and products.
Take part in design architecture and code reviews.

Embedded Software Developer required to design, implement, and validate software for embedded devices.

Skills
Embedded Software Engineering in C and C++.
Hardware and protocol knowledge ideally of ARM chipsets and SPI, I2C, UART, CAN or USB communications.
Real time operating systems such as Keil RTX, FreeRTOS or ThreadX.
IDEs ideally Keil uVision, Freescale CodeWarrior, STM32cubeIDE or NXP MCUxpresso.

Role
Designing, developing, implementing and testing embedded software systems in C and C++ for ARM Cortex Microcontrollers.
Code for ThreadX and FreeRTOS real time operating systems.
Replicate, debug and resolve any problems.

Health System Director

Nuffield Health Taunton Hospital | Operations Management | Permanent | Full time

* A potential opportunity for multisite leadership across our Exeter and Taunton Hospitals *
Competitive salary, depending on experience
37.5 hours per week

Our purpose is to build a healthier nation by championing the health of the individual. At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

As a Health System Director at our Taunton Hospital, you'll inspire and lead the hospital's leadership team and create a culture which embraces, embeds and role models the 'We care' values & behaviours. You'll manage and develop diverse relationships working with consultants, GPs, the NHS and other external bodies to drive a patient centric culture, where care is proactively managed, the right conversations are had as a matter of course, and individuals are developed. This is a great opportunity for someone with commercial and/or clinical experience, in independent healthcare.

As Registered Manager and a 'fit and proper person' as defined by the CQC, you'll ensure continued development of external support networks and be accountable for meeting all CQC requirements, utilising and drawing on expertise within the relevant support functions where appropriate.

As a Health System Director, you'll be accountable for:

• Operational performance of the hospital including full financial and budget responsibility.

• Delivering profitable growth and operational efficiency as well as ensuring all commercial opportunities are identified and mobilised where appropriate.

• Driving the Quality agenda, putting patient safety first and you will inspire your people.

• You will have proven experience of driving revenue growth and experience of accountability for budgets, PNL and operating costs.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That's why we've developed a benefits package with you in mind. From financial and emotional wellbeing support to an online GP, gym membership and private healthcare. At Nuffield Health, we'll take care of what's important to you.

Nuffield Health Taunton Hospital.

Nuffield Health Taunton Hospital is one of the leading providers of private healthcare in the South West. We've built a reputation for clinical excellence and outstanding patient care over the last 40 years. We are constantly investing in our modern hospital. With three new state of the art Ultra Clean Air operating theatres and an endoscopy suite we are proud of the wide range of surgical services and treatments available. The hospital has 41 private en-suite bedrooms split over 2 wards and 11 consulting rooms within our Outpatients Department.

Our areas of specialty include orthopedics and spinal surgery, ophthalmology, dermatology, bariatric treatments and diagnostic imaging. Our most recent CQC inspection was undertaken in July 2016 and we were enormously proud to be rated overall as Good, with Outstanding for Well Led.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.

Health System Director

Nuffield Health Taunton Hospital | Operations Management | Permanent | Full time

* A potential opportunity for multisite leadership across our Exeter and Taunton Hospitals *
Competitive salary, depending on experience
37.5 hours per week

Our purpose is to build a healthier nation by championing the health of the individual. At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

As a Health System Director at our Taunton Hospital, you'll inspire and lead the hospital's leadership team and create a culture which embraces, embeds and role models the 'We care' values & behaviours. You'll manage and develop diverse relationships working with consultants, GPs, the NHS and other external bodies to drive a patient centric culture, where care is proactively managed, the right conversations are had as a matter of course, and individuals are developed. This is a great opportunity for someone with commercial and/or clinical experience, in independent healthcare.

As Registered Manager and a 'fit and proper person' as defined by the CQC, you'll ensure continued development of external support networks and be accountable for meeting all CQC requirements, utilising and drawing on expertise within the relevant support functions where appropriate.

As a Health System Director, you'll be accountable for:

• Operational performance of the hospital including full financial and budget responsibility.

• Delivering profitable growth and operational efficiency as well as ensuring all commercial opportunities are identified and mobilised where appropriate.

• Driving the Quality agenda, putting patient safety first and you will inspire your people.

• You will have proven experience of driving revenue growth and experience of accountability for budgets, PNL and operating costs.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That's why we've developed a benefits package with you in mind. From financial and emotional wellbeing support to an online GP, gym membership and private healthcare. At Nuffield Health, we'll take care of what's important to you.

Nuffield Health Taunton Hospital.

Nuffield Health Taunton Hospital is one of the leading providers of private healthcare in the South West. We've built a reputation for clinical excellence and outstanding patient care over the last 40 years. We are constantly investing in our modern hospital. With three new state of the art Ultra Clean Air operating theatres and an endoscopy suite we are proud of the wide range of surgical services and treatments available. The hospital has 41 private en-suite bedrooms split over 2 wards and 11 consulting rooms within our Outpatients Department.

Our areas of specialty include orthopedics and spinal surgery, ophthalmology, dermatology, bariatric treatments and diagnostic imaging. Our most recent CQC inspection was undertaken in July 2016 and we were enormously proud to be rated overall as Good, with Outstanding for Well Led.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.

Team Leader - Technical Team needed in Taunton

The rate is £15.70ph PAYE

This is a temporary role

The reference number is: RQ1357616

The successful candidate will supervise a multi-disciplinary team of Planning Technicians to deliver an efficient, high quality, continuously improving service across a wide range of service requests from general enquiries to the validation, registration and processing of planning applications, ensuring legal requirements are met and legislation and local or national policies are complied with.

They will act as the site systems administrator and to work with other systems administrators to develop and manage the relevant planning software system to ensure it remains up to date with regard legislative changes and to enhance the efficiency of the Service to ultimately achieve a better quality of service to the public.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Health System Director Nuffield Health Taunton Hospital | Operations Management | Permanent Contract | Full time * A potential opportunity for multisite leadership across our Exeter and Taunton Hospitals * Competitive salary, depending on experience 37.5 hours per week Our purpose is to build a healthier nation by championing the health of the individual. At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you. As a Health System Director at our Taunton Hospital, you'll inspire and lead the hospital's leadership team and create a culture which embraces, embeds and role models the 'We care' values & behaviours. You'll manage and develop diverse relationships working with consultants, GPs, the NHS and other external bodies to drive a patient centric culture, where care is proactively managed, the right conversations are had as a matter of course, and individuals are developed. This is a great opportunity for someone with commercial and/or clinical experience, in independent healthcare. As Registered Manager and a 'fit and proper person' as defined by the CQC, you'll ensure continued development of external support networks and be accountable for meeting all CQC requirements, utilising and drawing on expertise within the relevant support functions where appropriate. As our Health System Director, you'll be accountable for: Operational performance of the hospital including full financial and budget responsibility. Delivering profitable growth and operational efficiency as well as ensuring all commercial opportunities are identified and mobilised where appropriate. Driving the Quality agenda, putting patient safety first and you will inspire your people. You will have proven experience of driving revenue growth and experience of accountability for budgets, PNL and operating costs. Helping you feel good We want you to love coming to work, feeling healthy, happy, and valued. That's why we've developed a benefits package with you in mind. From financial and emotional wellbeing support to an online GP, gym membership and private healthcare. At Nuffield Health, we'll take care of what's important to you. Nuffield Health Taunton Hospital Nuffield Health Taunton Hospital is one of the leading providers of private healthcare in the South West. We've built a reputation for clinical excellence and outstanding patient care over the last 40 years. We are constantly investing in our modern hospital. With three new state of the art Ultra Clean Air operating theatres and an endoscopy suite we are proud of the wide range of surgical services and treatments available. The hospital has 41 private en-suite bedrooms split over 2 wards and 11 consulting rooms within our Outpatients Department. Our areas of specialty include orthopedics and spinal surgery, ophthalmology, dermatology, bariatric treatments and diagnostic imaging. Our most recent CQC inspection was undertaken in July 2016 and we were enormously proud to be rated overall as Good, with Outstanding for Well Led. Join Nuffield Health and create the future you want, today. Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post. It starts with you.

To provide supervision for Family Therapist colleagues. To offer systemic supervision to the CEDS team members if appropriate, when appropriate to client's presentations and requests. Responsible for planning and undertaking teaching and training in relevant systemic and psychological approaches and models team members and colleagues from other disciplines. To provide consultancy service to community teams, Outreach team, inpatient teams, and other agencies if appropriate. To develop knowledge and skills in work with young people with eating disorders , their families/carers and contribute to the on-going development of the CEDS service.

Embedded Software Engineer required to join a team working in Embedded C on Microcontroller Programming.

Key skills

Embedded C

Microcontrollers, ARM Cortex based ideally ST Cortex-M

Version control ideally in GIT

GCC compiler knowledge

Build understanding of CMake

Docker, GDB

Python

Linux

DevOps, Continuous Integration and automated testing experience beneficial.

Clinical Networks bring stakeholders together – providers, commissioners and patients – to create alignment around programmes of transformational work that will improve care for the health economy.

The networks provide the clinical expertise and leadership to drive commissioning decision making, measure and benchmark quality and outcomes and share best practice and innovation.

In this way, the networks:
• Improve quality outcomes.
• Advance the delivery of services.
• Reduce unacceptable variations of care

The Clinical Networks have a national mandate to deliver on key priorities within national policy programmes for transformational change in CVD, Stroke, Diabetes and Respiratory.

As a Clinical Network Manager, the post holder will work as part of a dynamic team in delivering an effective service, supporting managers and staff to manage and lead a portfolio of projects that support the delivery of the Clinical Network programme.

You will:
• Act as project leader - planning and co-ordinating the delivery of the project, working with others and engaging the constituency of the network as necessary
• Lead a clinically led quality improvement team that supports and enables the wider delivery of health and care improvement across relevant ICBs and ICSs in line with national priorities
• Develop project plans for presentation to the network steering group and other forums
• Produce and / or contribute to products and reports that will influence policy and practice across the clinical area
• Develop metrics for measuring project success and monitoring progress to ensure delivery
• Support the sharing of learning across the region with a wide range of stakeholders

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/ .

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

You can find further details about the job, in the attached Job Description and other supporting documents.



If you like what you have read and think you have the skills and experience, we needthendon'tdelay,applytoday!Wegetlotsofapplicationsforourrolesandso we sometimes have to close our posts early.Don't miss out!


This advert closes on Wednesday 17 Jul 2024

Key Task and Responsibilities These are listed below this is not a definitive list but indicates the range of tasks involved. Be single point of contact for all HMP Healthcare IT related issues via Trusts Service Desk Platform. Extending the use of remote management technologies to improve user response times. Developing and Optimising software deployment to deliver applications from a single management location to individual computers throughout the Trust. Second and third line technical support for hardware and software for calls escalated via the ServiceDesk or directly: Understanding and interpreting the complex technical issues presented by users to best asses an appropriate response. Explaining problems and solutions to users. Analysis of presented user problems to identify the potential solutions. Logging progress and information into the ServiceDesk system. Liaising with system managers and other departments to arrange system maintenance. Using initiative to solve problems with reference to broad operating procedures. Resolving complex and sometimes sensitive issues that cannot be dealt with by the Service desk. Performing further diagnostic tests to identify sources of reported faults. When faults lie externally, liaising in a clear and concise manner with the external support provider to achieve resolution. Provide pro-active support based on alerting systems and event consequences to actively prevent problems. Providing limited basic training to end users. In-depth knowledge of all supported computer and peripheral hardware in use within the Trust required to: Diagnose and repair hardware and software faults. Develop resolution processes for new and novel problems to form a knowledge base for other teams. Manufacture and test cables to ISO standards. Follow safe anti-static working practices. Working with users to define and diagnose hardware and software problems, both face-to-face and over the telephone, and seeking further advice where necessary. Provision of new devices, eg Laptops, iPad devices etc. Remote diagnosis of network problems: Use of various network administration tools to diagnose and solve problems including unlocking network accounts and also resetting users passwords. Diagnosing and analysing connectivity problems (eg to identify line faults, VPN connections etc). Assisting in relocation of equipment as required including disposal of redundant equipment according to WEEE regulations. Delivery, configuration and upgrading IT equipment including networking equipment: Configuration of equipment with relevant Operating System (Windows 10 and 11) Loading and setting up of application software as required, ensuring equipment is security marked and that Asset and Serial numbers are recorded with the Helpdesk. Setting up of Switches and routers (Cisco, Aruba) for network connection to sites as required. Equipment maintenance and repair including replacement of worn and failed parts. Installing equipment in to specialist communications racks. Testing all equipment prior to delivery to the end user. Testing of new equipment and technologies to identify value to the Trust. Supporting the Trusts IT Mobile solution - iPads. Liaising with HR and Training departments to supplement user knowledge of IT systems/software. Provide IT input and representation into planning and implementing Business and IT projects both local and Trust wide. Liaising with external contractors and agencies to secure repairs and provide support including working with the Network Support and Managed Service contractors. Diagnose problems with external systems. Assist in the maintenance of the Trusts security systems (Palo Alto Firewall). Ensure the security of IT equipment and data held by the IT Department. Back up user data held on PCs whilst in the custody of the department. Ensure backup tapes for all in-house systems are stored securely. Work with system managers of other Trust systems (Integra, Datix, HealthRoster, WinDip, etc) to diagnose connectivity and IT environment issues. Commision and de-commision IT equipment. Refine and develop working practices to provide better service across the Trust. Maintaining department documentation as required: Producing in-house user guides and other documentation as necessary. Maintaining accurate IT inventory, including IT departmental stock. Keeping up to date with current IT developments and technologies. Assisting in the investigation of out of the ordinary incidents i.e network problems. Training new members of staff and work experience placements. Providing iPad / iOS support for our mobile working community. Knowledge of providing support using an MDM solution. Knowledge of SQL Server. To carry out any other duties commensurate with the grade in support of the IT Manager / Head of ICT. IMPORTANT INFORMATION, PLEASE READ: All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team. You will need to provide: Proof of right to work documentation Proof of ID, needs to include 1 photographicID Proof of address documentation Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code. Address History: 5 years address history will be needed. Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously. Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

Technical Support Officer, Band 5

Permanent

Full Time: 37.5 hours per week

Oxleas NHS Foundation Trust ICT Department in the South West of England have an exciting opportunity for applicants seeking a full time position.

The role is for a Band 5 Technical Support Officer. In this role you will support the healthcare teams in our Prison sites across the South West.

The position will rotate between office, onsite and remote work based on the team rota, the ICT office base is at NHS South West House in Taunton. Site visits are regularly required, due to the remote locations of our sites a clean driving license and access to a car is an absolute necessity. The ICT team has access to a work van which can be used for site visits.

As part of the South West ICT Support Team you will support 10 Prison sites across, Bristol, South Gloucestershire, Wiltshire, Devon and Dorset as well as other hybrid workers based in the area. The South West ICT Team makes up a part of the larger Oxleas NHS FT ICT Department, therefore you will work closely with ICT and Systems colleagues based at the Trusts headquarters in Dartford, Kent.

Please note that the post holder will be required to go through the Prison Vetting Clearance Process.

As you will be required to travel across all prison locations on a regular basis it is essential that you hold a full valid UK driving licence and a car which you are able to personally insure for business usage.







Overview of the Post
• The post-holder forms part of the HMPS Healthcare IT team and is responsible for second and third-line software and hardware support, installation, configuration and fault finding of all supported PCs, printers, etc working as part of the IT support team.
• The post holder is responsible for the resolution of underlying IT Problems causing multiple IT incidents.
• Responsible for providing IT input and support to Trust and local IT and Business projects within HMPPS environment.
• Will be a named representative of the IT Department for specific service directorates and attend meetings and provide bi-directional feedback.
• Responsible for the development of resolution documentation for use by other teams to resolve IT incidents.
• The post-holder is responsible for providing support to all staff, nominated users and authorised service users.
• The post covers all of the Trust’s sites and will be required to provide support on site within offices, ward, prisons and other clinical areas as well as attending site planning meetings at building sites as required.
• The post-holder will be required participate in an on-call rota to provide out of hours support.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care

Key Task and Responsibilities

These are listed below – this is not a definitive list but indicates the range of tasks involved.
• Be single point of contact for all HMP Healthcare IT related issues via Trusts Service Desk Platform.
• Extending the use of remote management technologies to improve user response times.
• Developing and Optimising software deployment to deliver applications from a single management location to individual computers throughout the Trust.
• Second and third line technical support for hardware and software for calls escalated via the ServiceDesk or directly:
• Understanding and interpreting the complex technical issues presented by users to best asses an appropriate response.
• Explaining problems and solutions to users.
• Analysis of presented user problems to identify the potential solutions.
• Logging progress and information into the ServiceDesk system.
• Liaising with system managers and other departments to arrange system maintenance.
• Using initiative to solve problems with reference to broad operating procedures.
• Resolving complex and sometimes sensitive issues that cannot be dealt with by the Service desk.
• Performing further diagnostic tests to identify sources of reported faults.
• When faults lie externally, liaising in a clear and concise manner with the external support provider to achieve resolution.
• Provide pro-active support based on alerting systems and event consequences to actively prevent problems.
• Providing limited basic training to end users.
• In-depth knowledge of all supported computer and peripheral hardware in use within the Trust required to:
• Diagnose and repair hardware and software faults.
• Develop resolution processes for new and novel problems to form a knowledge base for other teams.
• Manufacture and test cables to ISO standards.
• Follow safe anti-static working practices.
• Working with users to define and diagnose hardware and software problems, both face-to-face and over the telephone, and seeking further advice where necessary.
• Provision of new devices, eg Laptops, iPad devices etc.
• Remote diagnosis of network problems:
• Use of various network administration tools to diagnose and solve problems including unlocking network accounts and also resetting users’ passwords.
• Diagnosing and analysing connectivity problems (eg to identify line faults, VPN connections etc).
• Assisting in relocation of equipment as required including disposal of redundant equipment according to WEEE regulations.
• Delivery, configuration and upgrading IT equipment including networking equipment:
• Configuration of equipment with relevant Operating System (Windows 10 and 11)
• Loading and setting up of application software as required, ensuring equipment is security marked and that Asset and Serial numbers are recorded with the Helpdesk.
• Setting up of Switches and routers (Cisco, Aruba) for network connection to sites as required.
• Equipment maintenance and repair including replacement of worn and failed parts.
• Installing equipment in to specialist communications racks.
• Testing all equipment prior to delivery to the end user.
• Testing of new equipment and technologies to identify value to the Trust.
• Supporting the Trusts IT Mobile solution - iPads.
• Liaising with HR and Training departments to supplement user knowledge of IT systems/software.
• Provide IT input and representation into planning and implementing Business and IT projects both local and Trust wide.
• Liaising with external contractors and agencies to secure repairs and provide support including working with the Network Support and Managed Service contractors.
• Diagnose problems with external systems.
• Assist in the maintenance of the Trust’s security systems (Palo Alto Firewall).
• Ensure the security of IT equipment and data held by the IT Department.
• Back up user data held on PCs whilst in the custody of the department.
• Ensure backup tapes for all in-house systems are stored securely.
• Work with system managers of other Trust systems (Integra, Datix, HealthRoster, WinDip, etc) to diagnose connectivity and IT environment issues.
• Commision and de-commision IT equipment.
• Refine and develop working practices to provide better service across the Trust.
• Maintaining department documentation as required:
• Producing in-house user guides and other documentation as necessary.
• Maintaining accurate IT inventory, including IT departmental stock.
• Keeping up to date with current IT developments and technologies.
• Assisting in the investigation of out of the ordinary incidents i.e network problems.
• Training new members of staff and work experience placements.
• Providing iPad / iOS support for our mobile working community.
• Knowledge of providing support using an MDM solution.
• Knowledge of SQL Server.
• To carry out any other duties commensurate with the grade in support of the IT Manager / Head of ICT.

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.



You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographic ID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.




This advert closes on Sunday 2 Jun 2024

Proud member of the Disability Confident employer scheme

Mobile Handyperson
Liverpool & surrounding areas
Salary £30,000
Vehicle provided
Monday - Friday 40 hrs 0800am - 1700pm
16- 18 month contract

Embark on Exciting Project as a Handyperson Extraordinaire!
Are you a skilled handyperson with a love for problem-solving? Elevate your career by joining our team, where you'll drive to multiple sites, dismantling and installing equipment on an exciting and dynamic project!
What We Offer:
* Competitive compensation and benefits
* Opportunity to travel and work on diverse, thrilling projects
* Collaborative and supportive team environment
Key Responsibilities:
* Drive to various locations for equipment dismantling and installation
* Ensure precision and attention to detail in all tasks
* Collaborate with project teams for seamless execution
* Be the hands-on hero making exciting projects come to life!
Qualifications:
* Proven experience in equipment dismantling and installation
* Valid driver's license and ability to travel
* Strong problem-solving skills
* A can-do attitude and commitment to quality work

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community

Please see attached job description for more information, as well as a full list of duties and responsibilities.