Total 11 Business Management / Project / Planning job vacancies in Milton Keynes, Buckinghamshire, mk4 4ae

Senior New Business Advisor

Full Time Fixed Term Contract, Ends 30/09/2025

Benefits: Salary starting from £24,327, company car, pension scheme, 27 days holiday and so much more.

Closing Date 2nd December 2024

We are looking for a Senior New Business Advisor to join the team on a fixed term contract basis until September 2025. This role offers a wide range of benefits and the opportunity to expand your own knowledge and understanding surrounding VWFS (UK) LTDs customer and product base. This role is full time at 35 hours per week but there will be an element of shift work covering weekends and evenings on a rota basis.

The New Business department is responsible for the processing of over 500,000 contracts which include applications for finance and service plans. As one of the main contact points for our retail partners our New Business Centre (NBC) plays a crucial role in ensuring that VWFS UK are recognised and respected as the best in the automotive financial services sector by our customers and stakeholders. As a Senior New Business Advisor you are expected to be a subject matter expert within the department, available for points of escalation and expertise offering support and guidance to team members.

What you will be responsible for:

• Take full ownership and use initiative to resolve Retailer queries within first contact resolution and deliver a personal service making VWFS feel easy to do business with.
• Use personal judgement to identify when redress and negotiation is needed to resolve a first-line complaint and utilising the "Limits of Authority" matrix where appropriate.
• In accordance with Financial Conduct Authority (FCA) regulation, where a query cannot be resolved at first instance this is required to be correctly noted in the relevant complaints software programme and escalated as appropriate.
• Provide clear and concise process expertise on a defined range of processes and be recognised by others as a point of contact for advice, guidance and process improvement.
• Deputise for Team Leader and support on an ongoing basis where appropriate
• Be pro-active in coaching your team to support performance and personal development areas
• Demonstrate role model behaviours aligned to the VWFS values and 6 Treating Customers Fairly (TCF) outcomes as defined by the FCA.
• Provide support and guidance with the training and induction of new advisors including supporting the delivery of training and initial embedding of skills in new advisors.
• Be proficient in multiple systems in order to achieve right customer outcomes.
• Working to agreed service levels, quality targets and operational metrics as determined by the department relating to all aspects of New Business provision and Customer experience.
• Understand and adhere to all regulatory and both internal and external compliance based requirements. Including but not limited to identification and verification (ID&V) process and financial crime.
• Add value on every interaction and ensure that retailers are armed with the right level of appropriate information to support the creation of a strong and trusted relationship between VWFS and the Customer.
• Actively representing the New Business department as a 'Brand Champion' with each of the brands to provide visibility and awareness of Brand objectives, achievements and plans.

You will have the following skills and experience:

• Strong customer service focus essential and a customer friendly manner at all times
• Able to demonstrate systematic thought processes.
• Able to cope with pressure and meet deadlines, and to work a flexible working pattern incl. evenings and weekends plus some Bank Holidays
• Full PC literacy essential
• Excellent written and spoken communication capabilities
• Previous customer service centre, call centre or finance company experience is desirable
• An understanding of VWFS customer base and product offerings.
• An understanding of the Data Protection Act and Consumer Credit Act is desirable

Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything you need to support you being your 100% self during our recruitment process let us know and we will support you as best we can.

Business Operations Executive

Full Time Permanent

Salary and Benefits: starting from £26,447 - £28,000 company car scheme, generous pension scheme and 27 days holiday plus bank holidays

Closing Date: 2nd December 2024

About the role

Reporting into the Business Operations Team Manager, this role has the pivotal purpose of executing the implementation of products and services for all Sales channels including Retail, Fleet and Digital. Our successful Business Operations Executive would be involved in the application and operation of remuneration models for various business strategies. They will assist in the accurate delivery of all New and Used campaign business and the management of any campaigns launched - delivering £762 million Financial Margin in the business and 319,950 volume of Finance cases.

The successful candidate will need to be able to evidence strong numerical skills and attention to detail. The ability to manage various deadlines at once and previous experience in analysing data through a variety of different methods.

Responsibilities may include:

• Effectively launch the campaigns into our Point of Sales and Digital systems to ensure products and services meet commercial objectives and targets balancing volume and margin.
• Price campaigns to support Indirect team opportunities using a pricing model supplied by other parties.
• Establish relationships with multiple areas of the business to support the Campaign Development Team in the execution of Purchase and Lease product propositions including Commit To Purchase, Value Added Products and Ecommerce initiatives.
• Support the Business Operations Team Manager to ensure key operational controls are in place to protect business and commercial interests of the company are executed effectively.
• Ensure FCA regulation and Golden rules of Dealer Remuneration are met by acting compliantly and ensuring VWFS product policies are upheld and are reflective of the product portfolio in Point of Sales system.
• Manage control mechanisms across all campaign type launches to ensure that we meet desired go live targets for our Brands, Dealers and Digital partners.
• Raise payments and produce robust reporting and analysis in support and liaison with Sales and Finance teams ensuring month end reporting is delivered successfully.
• Manage the VWG outlet Termination & Acquisition process in CoL for Retail, Fleet and Digital business including Loyalty Online data configuration to ensure accurate representation for all Retailers, Brokers and Digital Partners.
• Effective execution of cross functional processes for the Brand Management department and maintaining effective relationships with in-house and 3rd party suppliers, multiple line IT support teams ensuring that processes are adhered to.

Skills and Experience

• Ability to adapt to ever changing demands and requirements to meet our customer obligations
• Proven track record in utilising problem-solving skills to see a problem through to a proposal and then resolution
• Strong numerical skills and utilise this to support Commercial thinking
• Experience in demonstrating analytical capabilities using multiple tools such as Excel and Business Objects
• Proven ability to produce accurate work within a fast-paced environment
• Focussed and committed with a keen eye for detail
• Ability to communicate effectively in both written and verbal formats to various levels including Board level if required.
• Ability to challenge the norm and the confidence to suggest improvements in a constructive manner
• Ability to work well within a dynamic, high delivery team that work to a common goal
• Ability to cope under pressure and deliver multiple tasks in deadline driven environment

Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.

HAYS are currently recruiting on behalf of an M&E Main Contractor based in Southampton. This exciting opportunity is available due to expansion reflective of their recent success.

The business is currently in need of a Mechanical Project Manager to deliver small projects across the South - mainly Hampshire.

Projects include:

• Commercial
• Education
• MOD
• Local Authority/Government
• Heritage

If this is something that interests you or would like further information, please call Aaron on 07939 544885 or email your CV

Click apply now!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

HAYS are seeking experienced professionals to join our team in Hampshire. If you have a proven track record of leading complex design & build projects for controlled environments, we want to hear from you!Role & ResponsibilitiesBusiness Development

• Leverage existing customer relationships to uncover new business opportunities.
• Develop new networks to establish repeatable, profitable accounts.
• Engage with local and national institutes to raise our profile amongst key influencers and end users.
• Present compelling proposals to senior client representatives.

Technical Delivery

• Define and establish project technical requirements.
• Build and lead a turnkey design team using existing and supplemental resources.
• Drive the design process to deliver a fully integrated solution.
• Manage the construction team to ensure safe, on-time, and on-budget delivery.
• It serves as the primary point of contact for all client issues.

Commercial Responsibilities

• Lead the commercial aspects from initial design fees to overall project capital costs.

Project Delivery

• Successfully deliver projects with the support of construction colleagues.

Leadership

• Provide leadership to support local and project directors.
• Inspire and mentor project engineers and colleagues.
• Occasionally, they support non-regional projects within the wider group.

Candidate Requirements

• Qualified engineer with excellent technical and commercial acumen, or
• Proven Project Manager with a track record of delivering complex design & build projects.
• Relevant sector experience in a contracting business.
• Commercially astute with strong negotiation skills.
• Exceptional project scheduling and programme management skills.
• Integrity, strong work ethic, and ownership of project outcomes.
• Flexible approach to project size.
• Open to new ideas and continuous improvement.
• Higher education certificate (B.Eng. advantageous) in Construction Management, Project Management, or relevant engineering discipline.
• Full UK driving licence.

What We Offer

• Competitive salary (£50,000 - £70,000) based on experience.
• Annual performance-linked bonus scheme.
• Car allowance.
• Company pension.
• Private healthcare.
• Employee discounts.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Project Management & EngagementCommunicates multi-stranded project, design, financial, contractual information to Board, senior managers, and external and internal contractors, ensuring all parties are working towards a common goal. Someone who has excellent communication and relationship skills, you will be expected to manage highly complex information about the building environment and clinical utilisation of a space. Some of this communication may be of sensitive or contentious information where agreement or co-operation is required. Will be able to find consensus of agreement between key stakeholder groups without losing the long-term purpose and flexibility of the estates. Leadership & People ManagementWill be a requirement to line manage team members and their HR need. Will be expected to manage and lead external team members within the context of the project. Operate specialised computer software to develop or create reports, documents, drawings. Being able to use CAD software to develop scheme drawings using CAD is a key tool for the management of the project. An ability to manage an interpret data spreadsheets would be of benefit and an ability to read or use project planning software. Understand the transformational opportunities for the services which the capital project will accommodate. Ensure we are part of a multidisciplinary team that can explore opportunities to develop the models of care, workforce, and digital approach for each development. Understanding the benefits and impact of any change is essential to ensure that the change is to the benefit of the patient and organisation. Maintain up to date knowledge of current research and development in the delivery of complex capital schemes. Undertake regular surveys and audits as part of project work. Please refer to the job description for further details.

Management of one or more Estates / Minor New works / Capital projects including refurbishments, redevelopments, and new builds in accordance with the Trusts project management processes and policies. Preparation of a detailed project plans to ensure successful completion of each stage of the project. Responsible for the effective supervision and management of the contract, including change and performance management and for the successful delivery of the project within a live hospital environment. Ensuring that each stage of the project is managed within the agreed budget and program and to the required quality standards. Responsible for management of the projects on a day-to-day basis, ensuring compliance with appropriate legislation, statutory approvals, mandatory standards (HTMs and HBNs) and with Trust values, policies, and procedures. Ensuring that all aspects of the projects are managed based on best practice, promoting sustainability, and working towards enhancing patient care and experience. Act as Client representative and main Trust point of contact on all appointed schemes. Responsible for ensuring the correct surveys are carried out, for example structural and asbestos surveys. To act as the Trusts Appointed / Responsible person for various disciplines as requested. To be responsible for overseeing the Estates Minor New Works requests being processed and delivered which will include projects to a nominal value (currently £5k), which may include third party projects when requested. To manage the delegated budget for Minor New Works To manage the project budgets for assigned Capital Funded schemes. To indirectly line-manage the Estates Administrator assigned to operate the Minor New Works database, limited to the Minor New Works process. To maintain effective channels of communication within the department between Management, staff and other hospital departments. To work with Health & Safety Executive, Environmental Health Officers, Local and County Councils and Environment Agency. To maintain and produce necessary data bases for Estates records. To liaise with the Estates Office and other Facilities staff to ensure effective use of resources. To undertake and act as lead for formal investigations and disciplinary hearings as required by the Estates Services Manager, some of which will be of a sensitive and confidential nature and may cause elevated levels of stress. Please refer to the job description for further details.

A Vacancy at Milton Keynes University Hospital NHS Foundation Trust.


Estates Projects Officer - Decarbonisation Program

Estates Department

Band 7 - full time

Hours: 37.5 per week

Temporary Contract till 31/03/2027

The Estates Department is seeking an experienced Estates Projects Officer to support the Trust’s major decarbonisation initiative, which aims to transition approximately 70% of the estate to a District Heat Network as its primary source of heating and hot water. This project has received full business case approval and secured grant funding.

This position presents an excellent opportunity for an experienced and driven individual who is passionate about decarbonisation to join our team. The ideal candidate will possess strong organisational and communication skills, along with the ability to take initiative. A mechanical background with experience of healthcare heating plant would be advantageous, along with a track record of managing projects in a live operational healthcare environment.

Experience with similar decarbonisation projects in large estates, along with knowledge of the technologies and requirements for heat decarbonisation, is highly desirable. Interested candidates are encouraged to reach out for further discussion before applying; contact details are provided below.

While this role will primarily focus on the Decarbonisation Program, the Trust is involved in various Business As Usual (BAU) and Strategic Capital Projects, necessitating collaboration with other projects as needed.

Interview: Week commencing 02.12.24

The Project Manager is responsible for the planning, monitoring and control of all aspects of the projects to which he/she is appointed including ensuring the successful delivery of the projects on time and to the specified cost, quality standards and performance.

To act as the Trust’s Appointed / Responsible person for asbestos, to lead on asbestos management providing specialist advice to the Estates and other departments across the trust , organsing and delivering training for in house staff and contractors , managing asbestos surveying consultants and asbestos removal contractors.

Working with the appropriate colleagues, the post holder shall ensure that the Trust’s Asbestos register (on Micad) is kept up-to-date format regarding any changes arising from asbestos surveys, removals or any other works management.

To act as the Trust’s Appointed / Responsible person for other disciplines as required.

To be trained and competent in Water Hygiene Legionella Control ACOP L8 / HTM 04.01.

The post holder will ensure, at all times, that a very high level of professional/ technical activity is maintained and scheme deliverance is achieved with due regard to public accountability.

The key focus of this role is to support the Estates team in ensuring the effective delivery of all aspects of Capital and Minor new works projects program across the trust.

We care We communicate We collaborate We contribute

MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.


• Management of one or more Estates / Minor New works / Capital projects including refurbishments, redevelopments, and new builds in accordance with the Trust’s project management processes and policies.
• Preparation of a detailed project plans to ensure successful completion of each stage of the project.
• Responsible for the effective supervision and management of the contract, including change and performance management and for the successful delivery of the project within a live hospital environment.
• Ensuring that each stage of the project is managed within the agreed budget and program and to the required quality standards.
• Responsible for management of the projects on a day-to-day basis, ensuring compliance with appropriate legislation, statutory approvals, mandatory standards (HTM’s and HBN’s) and with Trust values, policies, and procedures.
• Ensuring that all aspects of the projects are managed based on best practice, promoting sustainability, and working towards enhancing patient care and experience.
• Act as Client representative and main Trust point of contact on all appointed schemes.
• Responsible for ensuring the correct surveys are carried out, for example structural and asbestos surveys.
• To act as the Trust’s Appointed / Responsible person for various disciplines as requested.
• To be responsible for overseeing the Estates Minor New Works requests being processed and delivered which will include projects to a nominal value (currently £5k), which may include third party projects when requested.
• To manage the delegated budget for Minor New Works
• To manage the project budgets for assigned Capital Funded schemes.
• To indirectly line-manage the Estates Administrator assigned to operate the Minor New Works database, limited to the Minor New Works process.
• To maintain effective channels of communication within the department between Management, staff and other hospital departments.
• To work with Health & Safety Executive, Environmental Health Officers, Local and County Councils and Environment Agency.
• To maintain and produce necessary data bases for Estates records.
• To liaise with the Estates Office and other Facilities staff to ensure effective use of resources.
• To undertake and act as lead for formal investigations and disciplinary hearings as required by the Estates Services Manager, some of which will be of a sensitive and confidential nature and may cause elevated levels of stress.

Please refer to the job description for further details.


This advert closes on Tuesday 26 Nov 2024

Planning & Pricing Manager - Parts

Competitive salary with excellent benefits, company car, fuel card, annual bonus, etc.
Location: Hybrid - (2 days per week working from home) 3 days in Head Office, based in Milton Keynes.

About the Company:
Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide.

The Opportunity:
We have a unique opportunity to join this superb business as a Planning & Pricing Manager at their head office in Milton Keynes. You will analyse data from multiple sources and provide your expertise to enhance the way they plan and drive their aftersales business. This role involves driving performance improvements and developing parts and pricing strategies for over 100,000 products.

Key Responsibilities:

• Lead, coach, and develop your team to support the business' parts sales goals.
• Analyse market trends, customer needs, competitor activity, and product lifecycles to inform commercial plans and decisions.
• Monitor parts business performance, identifying risks and opportunities, and proposing actions to achieve goals.
• Leverage data and insights to support accurate forecasting.
• Implement and embed an aftersales pricing strategy that delivers the required revenue and margin.
• Collaborate with finance team colleagues to review Aftersales financial planning and analysis processes.
• Drive innovation in parts planning by embracing new technologies, tools, and methodologies.
• Support the Parts Sales Coordinator in managing dealer parts targets and bonus programmes.
• Provide complex analysis on the effectiveness of commercial activities and make recommendations.
• Manage promotional, tactical, and special parts pricing activities ensuring a suitable margin.
• Review and manage supplier relationships to optimise ROI.
• Ensure collaboration with internal stakeholders to avoid duplication or fragmentation.
• Identify opportunities for new and improved parts and pricing initiatives, including trade parts programmes.
• Plan and manage relevant budgets to ensure ROI is maximised.

Skills and Experience Required:

Essential:

• Knowledge and experience of business planning (preferably parts), commercial management, or business insights within the automotive industry.
• Significant experience in pricing and margin-based activities.
• Proven track record of driving revenue growth in a competitive market environment.
• Strong commercial and financial acumen.
• Planning and analytical skills, with the ability to turn insights into actions.
• Experience engaging and influencing senior stakeholders.
• Meticulous attention to detail and the ability to identify anomalies in data.
• A strategic thinker with a results-oriented mindset.
• Flexible approach, with the ability to deal with ambiguity and reprioritise when required.

Desirable:

• Knowledge and understanding of franchised dealer networks.
• People management experience.

If you are a strategic thinker with a passion for driving performance improvements and developing innovative parts and pricing strategies, we would love to hear from you!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

An exciting opportunity has arisen for a dynamic and motivated individual to join the Business and Transformation Team at CNWL in Milton Keynes as a Project Manager working with Community Health Services.

Milton Keynes Community Health Services provide a range of health services for both children and adults across Milton Keynes in community and inpatient settings. The NHS is currently in the midst of delivering a large-scale transformation programme in the NHS Long Term Plan which includes significant growth for Community Health Services. This role is key to the delivery of the ambitious and extensive transformation agenda in Community Health Services.

The role is based at Milton Keynes Trust HQ, which is located on the campus of Milton Keynes University Hospital. Whilst we’re unable to offer this as a remote role and the post holder will be required to work on site for part of their working week, we are happy to discuss what flexible working looks like for you.

The post holder will work in collaboration with internal and external stakeholders to deliver a wide range of projects across the Community Health Services transformation agenda in Milton Keynes.

The successful candidate will require excellent communication, analytical and organisational skills, experience of project management and strategic service development in a complex environment and the ability to produce and deliver robust, realistic and collaborative plans in a fast paced environment.

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people.

We’re always looking torecruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverserange of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.


· Be responsible for the day to day management of identified projects across the Community Health Services transformation agenda and will be a single point of contact, ensuring delivery against timelines; escalating issues and reporting highlights within the governance process as appropriate

· Agree tasks and resources required to meet project objectives and manage the project within and according to the agreed budget and timescales

· Produce robust and realistic project plans for driving forward transformation initiatives, using appropriate methodology and leading to the implementation of actions and outcomes required to deliver the projects in line with locally agreed timescales

· Maintain a full and accurate audit trail of key decisions, actions and outputs, including but not limited to risk and issue logs, project/milestone plans, update/highlight reports, and action plans, and make adjustments if targets/deadlines are not met

· Produce documents, reports and presentations on a regular basis for meetings, Committees and Boards in accordance with the agreed governance arrangements.

· Use appropriate software to create and maintain appropriate project documentation including project initiation documents, business cases, project plans, project briefs, risk and issue logs and communication plans

· Ensure that the clinical perspective and clinical staff are central to the work of the projects, working with clinical teams, managers and existing Business & Transformation Managers and Service Improvement Managers to develop new ways of working

· Ensure the patient voice is at the heart of transformation planning and delivery from initial scoping discussions all the way through to agreeing evaluation and the desired outcomes of change

· Make audience-appropriate presentations, be open to challenge and opposition, raise awareness, provide training on own project etc.

· Provide support and relevant updates to project/programme boards as required

· Chair project and or workstream meetings as appropriate

· Attend programme meetings to provide updates and facilitate discussions to seek key decisions

· Manage internal and external barriers to change

· Ensure deadlines are met and delivered to a high standard

· Interpret and analyse complex information and make decisions on a range of programme issues where there may be more than one course of action
• Support the Programme Lead in coordinating and facilitating relationships between the programme and other local and other oversight and strategic group
• Work with service colleagues to champion digital innovation
• Investigate use of automation and AI to improve processes and scheduling
• Use service improvements projects as opportunities to digitise further parts of the care pathway
• Investigate use of AI (e.g chat GPT/ Google Gemini) in the production of reports, bearing in mind the need to maintain confidentiality.

· Work collaboratively across the Transformation landscape when other programmes or projects are in a resource intensive period, providing flexible support and project management as required. This may be outside of the community health portfolio.

· Deputise for the Business & Transformation Manager when required.


This advert closes on Wednesday 20 Nov 2024

Proud member of the Disability Confident employer scheme

Be responsible for the day to day management of identified projects across the Community Health Services transformation agenda and will be a single point of contact, ensuring delivery against timelines; escalating issues and reporting highlights within the governance process as appropriate Agree tasks and resources required to meet project objectives and manage the project within and according to the agreed budget and timescales Produce robust and realistic project plans for driving forward transformation initiatives, using appropriate methodology and leading to the implementation of actions and outcomes required to deliver the projects in line with locally agreed timescales Maintain a full and accurate audit trail of key decisions, actions and outputs, including but not limited to risk and issue logs, project/milestone plans, update/highlight reports, and action plans, and make adjustments if targets/deadlines are not met Produce documents, reports and presentations on a regular basis for meetings, Committees and Boards in accordance with the agreed governance arrangements. Use appropriate software to create and maintain appropriate project documentation including project initiation documents, business cases, project plans, project briefs, risk and issue logs and communication plans Ensure that the clinical perspective and clinical staff are central to the work of the projects, working with clinical teams, managers and existing Business & Transformation Managers and Service Improvement Managers to develop new ways of working Ensure the patient voice is at the heart of transformation planning and delivery from initial scoping discussions all the way through to agreeing evaluation and the desired outcomes of change Make audience-appropriate presentations, be open to challenge and opposition, raise awareness, provide training on own project etc. Provide support and relevant updates to project/programme boards as required Chair project and or workstream meetings as appropriate Attend programme meetings to provide updates and facilitate discussions to seek key decisions Manage internal and external barriers to change Ensure deadlines are met and delivered to a high standard Interpret and analyse complex information and make decisions on a range of programme issues where there may be more than one course of action Support the Programme Lead in coordinating and facilitating relationships between the programme and other local and other oversight and strategic group Work with service colleagues to champion digital innovation Investigate use of automation and AI to improve processes and scheduling Use service improvements projects as opportunities to digitise further parts of the care pathway Investigate use of AI (e.g chat GPT/ Google Gemini) in the production of reports, bearing in mind the need to maintain confidentiality. Work collaboratively across the Transformation landscape when other programmes or projects are in a resource intensive period, providing flexible support and project management as required. This may be outside of the community health portfolio. Deputise for the Business & Transformation Manager when required.

Parts Planning Manager

Salary: Up to £70,000 with excellent benefits, company car, fuel card, annual bonus, etc.
Location: Hybrid - (2 days per week working from home) 3 days in Head Office, based in Milton Keynes.

About the Company:
Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide.

The Opportunity:
We have a unique opportunity to join this superb business as a Parts Planning Manager at their head office in Milton Keynes. You will analyse data from multiple sources and provide your expertise to enhance the way they plan and drive their aftersales business. This role involves driving performance improvements and developing parts and pricing strategies.

Key Responsibilities:

• Lead, coach, and develop your team to support the business' parts sales goals.
• Analyse market trends, customer needs, competitor activity, and product lifecycles to inform commercial plans and decisions.
• Monitor parts business performance, identifying risks and opportunities, and proposing actions to achieve goals.
• Leverage data and insights to support accurate forecasting.
• Implement and embed an aftersales pricing strategy that delivers the required revenue and margin.
• Collaborate with finance team colleagues to review Aftersales financial planning and analysis processes.
• Drive innovation in parts planning by embracing new technologies, tools, and methodologies.
• Support the Parts Sales Coordinator in managing dealer parts targets and bonus programmes.
• Provide complex analysis on the effectiveness of commercial activities and make recommendations.
• Manage promotional, tactical, and special parts pricing activities ensuring a suitable margin.
• Review and manage supplier relationships to optimise ROI.
• Ensure collaboration with internal stakeholders to avoid duplication or fragmentation.
• Identify opportunities for new and improved parts and pricing initiatives, including trade parts programmes.
• Plan and manage relevant budgets to ensure ROI is maximised.

Skills and Experience Required:

Essential:

• Knowledge and experience of business planning (preferably parts), commercial management, or business insights within the automotive industry.
• Significant experience in pricing and margin-based activities.
• Proven track record of driving revenue growth in a competitive market environment.
• Strong commercial and financial acumen.
• Planning and analytical skills, with the ability to turn insights into actions.
• Experience engaging and influencing senior stakeholders.
• Meticulous attention to detail and the ability to identify anomalies in data.
• A strategic thinker with a results-oriented mindset.
• Flexible approach, with the ability to deal with ambiguity and reprioritise when required.

Desirable:

• Knowledge and understanding of franchised dealer networks.
• People management experience.

If you are a strategic thinker with a passion for driving performance improvements and developing innovative parts and pricing strategies, we would love to hear from you!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.