Total 222 Business Management / Project / Planning job vacancies in TH-AIA Tower 1-Bangkok

Team Summary

The Thailand team comprises of a highly motivated group of problem solvers who create impactful engagement with our stakeholders – market ecosystem, clients, and internal functional leaders. We are a close-knit team that operates through information transparency, diversity of opinions and shared understanding. Through a unified set of high-impact and challenging goals, we often go beyond our roles, in close collaboration towards our common purpose.

If you are highly comfortable with uncertainties working in a market role, are equipped with the thematic, numeric, and technical background of the payments industry, driven to connect these pieces for problem solving or to create an intricate strategy for the Thailand market, passionate in executing the initiatives into fruition yet also enjoy the banter with our clients, you should apply.

Role Description:

This key role will report to the Country Manager and support business operations and strategic initiatives to drive strong business outcomes.  As the conduit to all key functions supporting the country team, this leader will be responsible for charting the market’s overall business management routines while ensuring a cohesive and reportable approach to drive against our country priorities.  This is a role with high visibility as the role will interact with Senior Leadership within the business while representing the market by collaborating with a variety of cross-functional partners, such as Finance, Sales Excellence, Product, Commercial & Money Movement, Marketing, Merchant Sales & Acquiring teams on business planning and organisation engagement to ensure success.

To be successful in this role, this leader should be familiar with the Thailand market landscape and be comfortable synthesising all available data to drive performance management and anticipate changes in the operating environment (both internally and externally).  This leader must be relentlessly focused on setting clear priorities and maintaining strong process discipline.  There are two key areas of focus for this role:

Country Strategy & Execution

• Business Planning: This leader should be able to rally the broader team to drive the implementation of the Country strategy and close tracking of Objectives & Key Results (OKRs).  The ideal candidate should have the ability to not only lead the team, but also influence their peers, have a keen eye for detail, excellent organisational and communication skills, and the ability to balance big-picture thinking with hands-on execution. On an ongoing basis, the leader will develop and implement policies, procedures, and guidelines to streamline processes and improve efficiency for optimal operational performance.
• Performance management: Lead the business performance management process and preparation for Business Reviews with Visa's executive management, regular performance reporting/dashboard for the country management view and across key strategic initiatives monitoring.  This leader should be able to instantly grasp time-bound challenges and opportunities with numerate uncertainties to analyse the situation, consult cross-functional team leadership.  These challenges and opportunities could cover a wide range of business topics eg. Pricing (Interchange, Network), Deals (Structuring, Modelling), Clients (Engagements, Optimisation, Capabilities) and Execution (Processes, Policies, Regulation).

Strategic Initiatives – the topics might vary at any point in time and these are some examples of the Strategic Initiatives that this leader will cover.

• Cross-border: As Cross-border is an important metric and lever for the Thailand business, this leader will represent the business in the Asia Pacific Cross-border group and drive the ideation, analysis and delivery of step-change strategic initiatives to grow cross-border revenue and market share.  This will include working with other functions like marketing, product and country sales (clients) to drive the commercial value proposition and market demand.
• New business development and market development: As the Thailand market is mature and highly competitive, we need to be on a continual look-out for new business opportunities and capability development.  This would include identifying and scoping the opportunity, developing the go-to-market plan, external sales collateral, workshops, and internal solution guides that translate to customised external client pitch materials.  By collaborating with cross functional teams, the leader will plan the initial pipeline of clients, establish engagement principle, expansion direction and operationalise the end-to-end plan which might include working with external partners and consultants.

What you will need:

Key Competencies

• Ability to influence members of the organization across all levels.
• Ability to manage complex strategic, analytical and organizational issues.
• Be decisive and lead change, ability to prioritize and drive focus, execution.
• Ability to articulate vision and motivate team members to achieve company priorities linked to the vision.
• Ability to bridge gaps of knowledge, understanding and cultural backgrounds.

Characteristics

• Positive, collaborative personality that will collaborate effectively with the Visa Thailand team.
• Resilient character that will be able to manage and execute the multitude of time-bound initiatives.
• Creative problem solver for the dynamic client and every changing Thailand market

• Location: Thailand

Responsibilities:

1. Requirements Gathering and Analysis: Collaborate with clients and stakeholders to understand and document business needs, focusing on clarity and precision to ensure the project's foundation is robust and comprehensive.
2. Software Development Requirement Document (SDRD): Utilize your detailed-oriented approach to develop SDRDs that encapsulate the functional and technical aspects required for the project, emphasizing accuracy and thoroughness in documentation.
3. Functional Specification Document (FSD): Craft FSDs that depict the system’s functionalities and interactions in detail, ensuring alignment with development teams and client expectations, facilitated by your meticulous attention to detail.
4. Stakeholder Management: Engage with a broad range of stakeholders, including those who speak Vietnamese, ensuring clear communication and understanding across all parties involved in the project.
5. Process Modeling: Apply your analytical skills to model and improve business processes, identifying efficiencies and automation opportunities, with a careful and detailed approach to optimization.
6. Technology Understanding: Demonstrate your knowledge of technology, especially as it applies to the banking, insurance, and fintech sectors, to bridge business requirements with technical implementation effectively.
7. Problem Solving: Approach problem-solving with a systematic, analytical mindset, offering innovative solutions while being cautious of potential risks and implications.
8. Team Collaboration: Work closely with team members, fostering a collaborative environment, and demonstrating flexibility to work independently or as part of a team, always with a careful and precise approach.
9. Detail-Oriented: Show an exceptional level of attention to detail in all aspects of your work, ensuring accuracy and completeness of project deliverables.
10. Requirements Engineering: Manage project requirements and changes meticulously, ensuring smooth project execution and stakeholder alignment.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience as a Business Analyst, with a strong preference for those with experience in the banking, insurance, or fintech sectors.
• Proficiency in Vietnamese, with the ability to communicate effectively with Vietnamese-speaking clients and stakeholders.
• Excellent verbal and written communication skills in English.
• Strong critical thinking and problem-solving skills, with a methodical approach to challenges.
• Experience in writing SDRDs and FSDs, with a demonstrated ability to facilitate requirement gathering sessions.
• Understanding of Agile/Scrum methodologies, with experience using Jira/Trello or similar task management tools.
• A proactive learner capable of adapting to dynamic work environments.
• Strong interpersonal skills, with a careful, meticulous, and cautious personality ensuring thoroughness and reliability in all tasks undertaken.

• Work permit, visa granted
• 2 months salary bonus (after 1 year)
• 12 days Annual Leaves
• FLEX benefit package
• Employee Referral Program

Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.

The post holder will be predominantly office based, although some home working is arranged on a rota basis dependant on the demands of the service.

The successful candidate will provide core business functions in addition to working closely with team managers, social workers, professionals and partners. This will include attending and servicing a variety of statutory meetings across the District/s.

• Servicing meetings: coordinating the circulation of agendas and relevant papers; scheduling and diary management; attendance at meetings; and taking and distributing appropriate notes. This will include child protection conferences.
• To provide support and assistance to managers across a range of services, policies and processes.
• Accurately input and maintain information ensuring children’s/families/staff system records are kept up to date.
• Completing a range of administrative and customer care tasks ensuring compliance with business processes and Service Level Agreements
• Undertake a range of financial transactions including cash handling, holding/managing Purchase card transactions, placing orders for services/equipment, goods receipting on in accordance with Financial Regulations through the County Council’s Finance and Procurement systems.
• Monitoring and maintaining financial records for the service in accordance with Financial Regulations ensuring that any discrepancies are flagged to the relevant team.
• Maintaining knowledge of legislation, policies, guidance, processes and best practice relating to the service area

Working in Business Support requires teamwork, good organisational skills and a good level of competency using IT systems. You’ll also need:

• NVQ Level III in Business Administration or equivalent.
• An IT qualification equivalent to the competency level of ECDL or equivalent
• Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email
• Good organisation skills and attention to detail, as you’ll be keeping data updated and you’ll be working to deadlines
• A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly
• A passion to always give the best service

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Proud member of the Disability Confident employer scheme

Exely is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our distributed team works from 20 countries in APAC and EMEA regions and speaks 35+ languages providing an exceptional possibility to share global exchange experience. 

We are currently looking for a proactive salesperson who is ready to take responsibility for the entire sales cycle (from lead generation to closing the deal) and work for results. Are you result-oriented salesperson and want to be part of an international team of professionals driving hospitality industry? Apply for the position of Business Development Manager at Exely and let’s win the market together! 

Responsibilities

The main objective is customer acquisition. We expect you to bring in at least 7 clients per month after completing the training and adaptation (1-2 months on average). 

In order to achieve this goal, the Business Development Manager: 

• Travels a lot to meet with hotel managers, presenting Exely solutions (approximately 80% of the work is face-to-face meetings with clients in the client's territory); 
• Generates leads through cold calling, cold meetings, attending events and with the help of the marketing team; 
• Handles incoming leads and converts them into customers; 
• Building trusted relationships with hospitality professionals and attending events for hoteliers as a representative of Exely; 
• Provide market research to the management team; 
• Work diligently with CRM. 

• Based in Bangkok or readiness to relocate to this region;
• At least 2 years sales experience within the hospitality or technology industry for hoteliers;
• Client focus, communication skills, readiness for an intense rhythm of work and a lot of business trips around Bangkok region;
• Strong communication skills, both written and verbal English and Thai;
• Comfortable with CRM and computer software;
• Availability to use private car;
• Knowledge of key hoteliers in the country (would be a plus);
• Knowledge of IT providers for hospitality (would be a plus);
• Membership in Hotel/Travel Associations/ Event experience in Travel Trade Shows (would be a plus).

• Competitive salary based on experience;
• Commissions depend on the number of new clients and sales volume;
• Great room for growth within the company;
• Fast-paced, ever-growing start-up environment with full support from the established international team;
• Medical insurance after probation period (3 months);
• Corporate mobile phone after the first month;
• Corporate laptop after probation period;
• Business trips.

If you’re interested in this position, please send us your CV with a brief self-introduction story and we’ll get back to you shortly.

EXUS is the global leader in improving debt collections results through technology. With its team of experts spanning 4 continents, EXUS has been serving financial institutions for over two decades in more than 40 countries. Consistent with our goal of becoming the most admired company globally in the Debt Collections software market, EXUS has been repeatedly acknowledged by independent advisors, such as Gartner, Oliver Wyman, and Arum. One of our biggest clients in Thailand is Siam Commercial Bank (SCB).

We are currently looking for a New Business Development Manager to join our global sales team, as a fully remote worker. Reporting to the Head of Sales & Marketing, this is your chance to be part of a highly motivated, diverse, and multidisciplinary team, that has embraced Breakthrough Thinking and has sustainably delivered double-digit growth rates.

At EXUS we live by our values:

• We are transparent and direct
• We are positive and fun, never cynical or sarcastic
• We are eager to learn and explore
• We put the greater good first
• We are frugal and we do not waste resources
• We are fanatically disciplined; we deliver on our promises

What we are looking for:

• You are curious and able to understand the potential customers’ context through effective questioning and listening.
• You are able to absorb coaching and apply feedback.
• You have the ability to learn complex concepts quickly and communicate those concepts in an easy-to-understand manner.
• You prioritize accountability and honesty, building trust with your team, teammates and stakeholders by consistently delivering results.
• You are able to proactively pursue the company mission and agreed-upon goals with a high degree of energy and daily activity.
• You have the ability to overcome failures quickly while keeping the lessons learned in mind.
• You enjoy traveling and meeting customers at their location.

What you will be doing:

• Secure new customers/subscriptions, in alignment with the company’s budget.
• Qualify marketing leads.
• Design and execute sales strategy per opportunity, including tasks such as: connecting and building rapport with key decision makers, establishing sponsors, identifying pain points and compelling events, understanding the buying process, onboarding the ideal partner, connecting with C-Levels, etc.
• Organize and lead presales activities, such as end-user or C-Level or technical presentations, system demonstrations, POCs, Q&A sessions, etc.
• Deliver presentations and system walkthroughs and liaise with other Team Leads for more complex presales activities (POCs, technical demonstrations, etc.).
• Prepare and submit quotes and commercial proposals and lead negotiations, in collaboration with the Head of S&M.
• Support the contracting process, in collaboration with the Chief Customer Operations Officer and the Legal Advisor.
• Keep CRM up to date with all opportunities in the pipeline.
• Hand over new deals to the Delivery department.

• At least 7 years of international working experience in different markets as a business development manager, sales executive, or other relevant roles.
• A track record of outstanding performance in your market.

• Proven experience in selling financial software. Experience in selling credit risk software is a big plus.

• Experience in managing complex tender processes.

• Strong executive presence and experience preparing Board materials and presenting to C-suite leaders.

• Excellent communicator with superb verbal and written communication skills in English. Experience writing and communicating with executives.

• Bachelor’s degree or higher in Business, Computer Science, or related field.

• Fully remote work setup
• Competitive salary (fixed) and commissions on closed deals
• Inclusive work environment & Well-being Program
• Private health insurance allowance

Privacy Notice for Job Applications: https://www.exus.co.uk/en/careers/privacy-notice-f...

• Set the Project Management Office function’s goals and targets to provide clear direction and purpose.

• Allocate and manage resources, including project teams, budgets, and third-party vendors, to support delivery of Cloud & AI projects, as well as monitor resource utilization and optimize allocation as needed.

• Provide guidance, enablement and facilitation, as well as resolve key issues, manage and monitor.

• Lead the communication with project stakeholders (ex. executives, project teams and external partners), including providing regular updates on project progress, risks, and milestones.

• Define key performance indicators (KPIs) and metrics to assess the performance and impact of all Cloud & AI projects delivery, as well as monitor and report on project performance, cost efficiency, and resource utilization.

• Lead and manage delivery of Cloud & AI projects (if needed) according to project scopes, objectives, and deliverables, and ensure projects are completed on time and within budget.

• Identify potential risks and challenges (ex. from security, data privacy and regulatory aspect) associated with Cloud & AI projects and develop risk mitigation plans.

• Guide, enable, facilitate, resolve key issues, manage and monitor the delivery of high-quality Cloud & AI solutions (while ensuring timeliness and cost control) to maintain customer satisfaction and financial efficiency.

• Lead, guide, mentor, oversee and provide any relevant capability enhancement measure to employees under Project Management Office function, to ensure the effective and accommodative work setting to achieve individual and team goals.

• Collaborate closely with other functions to ensure alignment of Project Management Office with overall strategic objectives.

• Bachelor Degree or Master Degree in Business Administration, Information Technology, Engineering, Computer Science or a related field.

• Certification (optional): Project Management Professional (PMP)®, Certified ScrumMaster (CSM), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA) and AWS Certified Cloud Practitioner or Azure Fundamentals.
• 10 – 12 years of related work experiences.
• Good communication in English.

• 5 Day-Work / Hybrid Working / Flextime
• Bonus
• Health Insurance, Dental
• Life insurance
• Flexible Benefit (Annual 7,000 Baht) 
• Provident fund
• Mental health
• Annual health check
• Social security
• Annual Leave

• Execute project plans and tasks developed by the Project Manager, ensuring alignment with project objectives, timelines, and defined scope.

• Monitor project budgets by effectively managing resources within the project team to meet goals optimally.

• Create and update project schedules, ensuring task alignment with the overall plan and milestones.

• Monitor project deliverables to meet quality standards, and assist in balancing stakeholder expectations with scope, timelines, and resource utilization through clear communication.

• Implement risk mitigation strategies, populate risk registers with potential impacts and likelihoods, and work closely with the team to proactively prevent issue escalation.

• Assist in issue resolution by gathering details, conducting initial analyses, and providing comprehensive reports to support decision-making.

• Maintain effective communication with stakeholders through progress reports, updates on project status, risks, and milestones.

• Enhance capabilities continuously through active participation in training programs.

• Support strategic alignment by analyzing information needs and managing communication channels effectively.

• Bachelor Degree or Master Degree in Business Administration, Information Technology, Engineering, Computer Science, or a related field. (preferred)

• Vocational Certificate or Diploma/High Vocational Certificate in Electrics and Electronics, Mechanics, or a related field.

• Certification (optional): Project Management Professional (PMP)®, Certified ScrumMaster (CSM), Certified Information Systems Security Professional (CISSP) and Certification in Risk Management Assurance (CRMA).
• Good communication in English.

• 5 Day-Work / Hybrid Working / Flextime
• Bonus
• Health Insurance, Dental
• Life insurance
• Mental health
• Annual health check
• Social security
• Annual Leave

12Go is the leading multimodal OTA in the industry. Founded in 2012, it offers train, flight, bus, ferry tickets, transfers, and other travel products on its two domains: 12go.asia and 12go.com. We work in 120+ countries, and our service has been used by millions of travelers worldwide. We are looking for a Business Development Manager for the Cambodia region.

• At least 2 years of experience in business development, sales, or data analysis.

• Online travel background (GDS, OTA, Meta Searches, bus/ferry companies, TMS etc.).
• Strategic business-oriented thinking based on data.
• Our tech stack: Asana, Jira, Confluence, Slack, Google Analytics, Google Docs. Previous experience would be a plus.
• Ability to make things happen and proactivity: close the agreements, find growth points, find solutions to increase sales and more.
• Fluent in English, both written and verbal.
• A good understanding of competitors, the travel market, and ground transportation in Cambodia would be a plus.
• Ability to travel within the region.
  

Responsibilities:

• Finding growth points to increase sales in the Cambodian region.
• Outreach and maintenance of -transport operators/sellers.
• Work with 12Go content: enhance comprehensiveness to increase conversions.
• Customer Support and accounting assistance in case required.
• Position type: Full time

• Interesting work with a product that allows millions of travelers to book their trips daily.
• Remote work possible.
• Opportunity for rapid growth inside the company.
• Paid vacation days, Health and Wellness program and educational support.
• Opportunity to participate in a product decision-making process.
• Work with a well-motivated, fast, and ambitious team.
• Position type: Full time.

We’re expanding and are actively looking for an experienced and highly motivated talent to join our Revenue team. You’ll be working alongside Partnership, Marketing and Customer Success team to generate sales leads in a fast-paced and collaborative environment.

Responsibilities

• Build business development pipeline by proactively identifying opportunities and engaging with key prospects
• Plan and execute a territory plan with clear account prioritisation
• Build relationships with multiple stakeholders and influencers across the customers’ organisations

• Uncover customers’ pressures, challenges and priorities to effectively position our offering to meet their business objectives
• Participate in pricing and tender/proposal reviews with senior management to ensure alignment to the customer requirements
• Possess a thorough knowledge of the market, and the solutions and services Xtremax provides

• Minimum 5 years of relevant sales experience
• Impressive track record in B2B or B2G sales, with key established connections in the relevant sector
• History of successfully developing and maintaining senior client relationships
• Demonstrate good empathy and listening skills

• A highly self-motivated and independent initiator with excellent interpersonal skills
• A team player who is willing to work for the success of the team and its goals
• Excellent communication, negotiation and presentation skills
• Candidate must possess at least a Bachelor’s Degree in a relevant field
  

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

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The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE : THB 18,000 - THB 25,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Manage flight capacity and maximize the space
• Prioritize and manage the cargo lying and backlog shipment
• Ensure all cargo onboard is accordingly planned
• Customer Support - Respond to both local and overseas agents on each inquiry
• Customer support about the booking issued
• Co-ordinate with all concerned parties to smooth the workflow
• Co-ordinate if any related with planners of other countries
• Keep the inbound-outbound cargo record

• Hungry for the job
• Natural communicators
• Multilingual
• Puzzle and game lover
• Plays team sports
• Understand prioritization and trade-offs between revenue and resolving customer expectations
• Detail oriented in identifying, tracking and resolving issues at multiple levels
• Equally comfortable behind a computer or being in the ground where the action is
• Trustworthy, and reliable, and has references to back that up
• Enjoys travelling and is open to living and experiencing other cultures

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

So where do you fit here? 

You drive sales and renewals for your scope, securing a sustainable sales pipeline, developing new revenue opportunities, and maintaining customer relationships for existing accounts.  

You will lead a team of talented sales associates to support and coach for reaching targets and enhancing their employee experience.  

In your role, you would:  

• Drive sales and renewals for existing accounts for own CMI scope securing pipeline, new revenue opportunities and an accurate forecasting while maintaining customer relationships 
• Develop a complete and interconnected understanding of customer's industry/business/markets/clusters 
• Partner with Customer Success and other relevant teams (eg. Retail Measurement, Retailer + Tech & Durables Account Leaders) to develop and execute Account Plans and JBPs 
• Collect, analyze, act-on and escalade as appropriate Voice of Customer feedback 
• Expand customer network to identify new budget holders 
• Escalate product needs and trends related to CMI products and solutions 

Throughout your tenure, you will demonstrate the following competencies: 

• Relationship Building: Develop effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results. 
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages 
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future 
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific CMI agenda, make a specific type of impression, or take a specific course of action. 
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions 
• Composure and resilience: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation. 
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships 
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area. 

About you

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth.  

Selling, understanding our customers and their contexts, effective negotiation and growth mindset drive your work.

Top 3 Reasons To Join Us

• Competitive Salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do:

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Plan and design simple to semi-complex business processes and system modifications
• Make recommendations to improve and support business activities
• Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
• Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
• Develop business requirements documents/user stories to support the required modifications
• May plan, allocate and monitor work of other business analysts
• Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
• Assist in providing time estimates for project related tasks
• Aid in updating process and procedural documentation
• Develop basic understanding of technical development cycle of mobile application or web portals
• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
• Any other task that may be assigned

What We Need:

• Minimum 5 years of experience as Business Analyst
• A degree in Business, IT or any relevant field
• Previous experience working in the insurance industry or Insurtech is preferred
• Health Insurance-related domain certification from INS/LOMA or III is an added advantage
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Experience in an Agile and/or Scrum environment is a must
• Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
• Excellent written and verbal communication skills in English
• Technical writing skills and knowledge of other languages (Chinese) is a plus
• Currently based in Thailand and speaks native Thai

Why You'll Love Working Here

• Fully Remote
• Flexible Leave
• International Environment
• Competitive renumeration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan
• Remote work allowance

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The Strategy Director will drive the Planning Philosophy and lead the planning team of the agency. He or she will work with cross-functional teams to guide strategy and deliver top-notch thinking, and practical work. The Strategy Director will leverage data, company knowledge, cultural understanding, and consumer insights to tell impactful stories from the earliest research stage through creative development, integrated communication planning, and campaign evaluation.

RESPONSIBLE FOR

• Directing the strategic leadership of their clients
• Delivering consistently high-quality work and ideas across planning disciplines (brand strategy, digital strategy, engagement planning, etc.)
• Drawing critical human and cultural insights from data and observation
• Working closely with account and creative leadership, and being the highly visible face of strategy on a client’s business.
• Translating strategy and strategic thinking to creative marketing actions
• The successful application of the strategic philosophy and tools
• The management, direction, and application of disciplines on a workstream
• The management, development, and morale of their direct and indirect reports
• The development of brand strategies, writing creative briefs, guiding development, and presentation of the creative work
• The design and implementation of research projects to address client business issues, gain insight into target audiences

We are looking for an experienced Media Planning Manager to oversee business operations and provide strategic leadership.

The Media Planning Manager’s responsibilities include account stewardship to ensure communication strategy and implementation are in sync with clients' business direction, maintaining an open dialogue with stakeholders, and driving organizational success.

KEY RESPONSIBILITIES.

• Be a key contact across the entire planning cycle for senior brand clients and media directors.
• Develop a digital planning strategy.
• Translate strategy to proposal (Hybrid media planning).
• Develop solid media proposals.
• Global ad hoc request, local ad hoc request, regular report (monthly/weekly).
• Establish a good relationship with clients to ensure smooth operation.
• Overall account stewardship to ensure communication strategy and implementation are in sync with clients' business direction.
• Undertake key initiatives/business solutions in tandem with clients' goals, business objectives, and priorities.
• Maintain regular WIPs, dialogues, and reviews to ensure effective work processes.
• Improve and uphold agency evaluation.
• Understand the clients' digital guidelines and infrastructure.
• Groom team for digital planning knowledge; center for integration and evaluation of buying/reporting/optimization to build excellence benchmark for the overall team.
• Oversee implementation of backend campaign tracking and analytics.

• Consumer and Category Understanding:
• Analyze existing data, market reports and trends
• Develop ad-hoc research projects
• Research the product or service to be advertised, which may involve gaining technical or specific knowledge
• Research the competitive environment: the market situation and the communication in the category
• In summary, gain a comprehensive context for advertising strategies by analyzing a range of information in great detail, including demographics, socio-economics and the market for the client’s product
• Briefing and Communication Strategies:
• Work with the client to establish their aims and objectives
• Write creative briefs or participate in writing briefs with inputs and directions
• Brief the creative team; set the strategic angle to approach a project; provide the creative team with a clearly defined brief that contains concise information on the product, category, audience and strategy
• Communicate with colleagues within the agency, such as creatives and account managers in the process of developing a campaign