Total 3 job vacancies by Alfa Leisureplex Group

Alfa Leisureplex Group has an opportunity for a Hotel General Manager to join our team based at our The New Beach Hotel, Great Yarmouth.

The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK’s only employee-owned Travel Group and our brands include Leisureplex Hotels and Alfa Travel. Our mission is to provide high quality memorable holidays for our guests.

Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period of growth as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 950 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.

The Hotel General Manager Role:

The New Beach Hotel is a 95-bedroom hotel, catering primarily for Coach Guests. As a Hotel General Manager, you will report to the Regional Manager and be required to work within the operational and fiscal guidelines set by the Alfa Leisureplex Group. These are designed to enable efficient, well-budgeted and comfortable guest-friendly hotels. You will be responsible for all aspects of running the hotel and will be expected to buy into the employee ownership ethos and operate according to company policy, demonstrating the highest professional standards in all aspects of work.

This role would be ideally suited to a candidate with Hotel Management experience or a comparable managerial role within the leisure industry. We would consider and encourage applicants with a hospitality background who are looking to take the next steps in their careers. The Alfa Leisureplex Group encourages candidates with a practical approach to apply, as excellent training will be provided to succeed in this role.

This role offers a base salary of £40,000 - £45,000 per annum dependent on the candidate, as well as being part of the Hotel Managers Annual Bonus scheme. Live in accommodation within the Hotel can be considered initially if required alongside a number of other benefits.

Key Tasks:


Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
To ensure the security of the hotel building and other company assets (including stock and cash)
Ensuring the Health and Safety standards of the Hotel are maintained at all times
Leading your team including your Assistant Manager, Heads of Departments and colleagues to ensure the smooth running of the hotel
Recruitment, selection, on-boarding and training of all new employee owners
Ensure that company standards are maintained in all areas of the operation including making recommendations for repairs/renewals in accordance with the annual budget cycle
Running a profitable hotel unit


The Ideal Candidate:


Operational experience, preferably in coaching hotels within travel or the hospitality sector
Strong problem-solving capabilities
Experience with budgeting and finances
A demonstrable record of delivering exceptional customer service
Willing to work a flexible schedule including evenings, weekends and bank holidays
Excellent level of English
Food hygiene and health and safety knowledge
Able to effectively prioritise and balance guest expectations with business requirements
Able to produce reports clearly and logically to a high standard, having numeracy, logistical, and planning skills
Willing to work towards and promote the Groups Core Values


Personal Attributes:


Excellent attention to detail
Strong time management skills
Resilient and able to hit deadlines consistently
Flexible approach to work
Proactive and willing to use your own initiative
Personal integrity, with the ability to work in an environment that demands excellence, time and energy


We are an employee-owned company, what does this mean?


Bi-annual tax-free dividend due to our employee-owned status (over £1,200 last full year)
Hotel Managers bonus scheme
Funding for any relevant training courses to aid your development
Job Security – our employee-owned status provides better job security, as we can't be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee assistance programme - Health Assured
Length of service rewards
Live in accommodation
Free employee meals
Build your pension – we have a pension scheme in place that the Company contributes towards
Reward, recognition and engagement programs


If you feel you have the necessary skills and attitude to be successful Hotel General Manager within the Alfa Leisureplex Group, click ‘apply’ today. We’d love to hear from you!

Alfa Leisureplex Group has an opportunity for a Housekeeper to join the team at Hotel de Paris, Cromer.

Housekeeper working hours:

As a Housekeeper you will work 20 hours per week, including weekends with an hourly rate of £12.00 – Regardless of age!

Being a Housekeeper:

As a housekeeper you will responsible for maintaining the cleaning and setup of the hotel bedrooms and public area spaces. We pride ourselves in providing comfortable and clean rooms to our guests, with first impressions being hugely important. You will take pride in providing consistency in the cleaning standards and highlighting any issues in rooms to your supervisor.

We are an employee-owned company, what does this mean?


Bi-annual tax free dividend due to our employee owned status (over £1,000 last full year)
Funding for any relevant training courses to aid your development
Job Security – our employee owned status provides better job security, as we can't be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee assistance programme - Health Assured
Length of service rewards
Free employee meals whilst on duty
Build your pension – we have a pension scheme in place that the Company contributes towards
Reward and engagement programs


Our ideal candidate:

Essential Skills:


Cleaning rooms to a consistently high standard
Ability to communicate issues to your Supervisor
Working at speed but with consistency
Great attention to detail
An understanding of delivering a fantastic first and last impression to the guest experience


Desirable Skills:


Experience in a similar role
Knowledge of the travel, tourism and hospitality industry
Passion for the industry
A spot the difference enthusiast- you can see something out of place as soon as you walk in the room


The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £60 million per year. We are the UK’s only employee owned Travel Company and our brands include Leisureplex Hotels, Alfa Travel, which includes Alfa Scotland.

Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of 2,050 rooms and achieve strong all year round occupancies due to our sister brand Alfa Travel, Alfa Scotland plus our links to other coach operators and group organisers. We also cater for Self Drive guests and direct hotel bookings.

As an employee owned business with over 900 employee partners, we see our people as our most valuable asset in growing our business and continuing to provide a high quality service to our customers.

If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Housekeeper role click ‘apply’ today. We’d love to hear from you!

Alfa Leisureplex Group has an opportunity for a General Assistant to join the team at The Hotel de Paris, Cromer.

General Assistant working hours:

As a General Assistant you will work circa 30 hours per week, including weekends & split shifts with an hourly rate of £11.00 – Regardless of age; which will be increased to £12.00 in April 2024!

Being a General Assistant:

As a general assistant your role will be varied, working in numerous areas within the Hotel operation predominately bar, housekeeping and restaurant with split shifts likely to be required. You will work closely with the heads of departments to assist with their needs and learn how each function works successfully, whilst ensuring company standards are maintained to a high level.

We are an employee-owned company, what does this mean?


Bi-annual tax free dividend due to our employee owned status (over £1,000 last full year)
Funding for any relevant training courses to aid your development
Job Security – our employee owned status provides better job security, as we can't be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee assistance programme - Health Assured
Length of service rewards
Free employee meals whilst on duty
Build your pension – we have a pension scheme in place that the Company contributes towards
Reward and engagement programs


Our ideal candidate:

Essential Skills:


Excellent communication skills
Excellent customer service skills
Ability to learn new skills quickly
The ability to be flexible and keep calm under pressure


Desirable Skills:


Experience in a similar role
Knowledge of the travel, tourism and hospitality industry
Passion for the industry


The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £60 million per year. We are the UK’s only employee owned Travel Company and our brands include Leisureplex Hotels, Alfa Travel, which includes Alfa Scotland.

Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of 2,050 rooms and achieve strong all year round occupancies due to our sister brand Alfa Travel, Alfa Scotland plus our links to other coach operators and group organisers. We also cater for Self Drive guests and direct hotel bookings.

As an employee owned business with over 900 employee partners, we see our people as our most valuable asset in growing our business and continuing to provide a high quality service to our customers.

If you feel you have the necessary skills and experience to be successful in this General Assistant role click ‘apply’ today. We’d love to hear from you!