Senior Communications Manager

Do you have a positive and proactive approach to leading a team and the ability to collaborate with others effectively? Would you like the opportunity to deliver an engaging communications strategy that celebrates key events at both the National Railway Museum and Locomotion?

About us

The Science Museum Group is here to inspire futures. As part of this strategic priority our Marketing and Communication teams have a critical role to play in increasing our reach, driving footfall, promoting our brand and ensuring our programming is audience focused.

We are now recruiting for a Senior Communications Manager on a fixed-term, maternity cover contract for 13 months. This is a full-time role, working 35 hours per week and is based at the National Railway Museum (NRM) in York with hybrid working also available.

About the role

As Senior Communications Manager you will be leading the activity of the NRM and Locomotion communications team, with responsibility for delivering the communications strategy and achieving ambitious visitor numbers for both sites.

You will lead these teams in delivering engaging communications designed to celebrate a number of exciting events happening in 2025. These include the NRM's 50th birthday, the reopening of Station Hall and the bicentenary of the railways to be celebrated across both of our sites. In addition to these events, you will help to drive commercial return for our paid for offers and programmes including Wonderlab: The Bramall Gallery and the Flying Scotsman VR Experience.

Your role will be essential in setting a culture of excellence and quality in all that we do and ensuring that internal comms are in line with expectations. You will work collaboratively with web and digital teams to align with museum objectives and messages to produce joined up comms campaigns across marketing, press, digital and social. You will use insight and data to continuously improve and evaluate all campaign outcomes.

About you

Joining us, you will have significant transferable skills that are relevant to a communications leadership role or existing experience in comms leadership, marketing management or a press/PR management role. You will have a positive and proactive approach to leading teams, collaborating with others, promoting new ways of thinking and building positive relationships across a large organisation.

Crucially, you will be a good communicator with the ability to write effective, interesting and persuasive copy. You will have experience of planning and delivering integrated communications campaigns and delivering an increase in footfall or awareness raising campaigns, in addition to experience using a CRM system and email marketing.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

As the Communications Manager, you will create, implement and oversea communication programmes for key initiatives in Student and Academic Services Department (SASD) and others where applicable in NTU.

Responsibilities

• Develop and implement communication plans targeted at NTU staff and students in relation to the university’s key student-related initiatives and other relevant projects like enhancement of student intranet.

• Develop content and direct creative execution to provide a consistent, targeted, and impactful message.

• Work collaboratively with the key stakeholders on change communication matters like presentations, communication materials etc.

• Build and maintain solid partnerships with internal NTU stakeholders to better develop, coordinate, direct, and facilitate strategic communications designed to meet business goals.

• Design campaigns to target specific audiences, placing an emphasis and discipline on campaign performance to help with recommendations for future programmes.

• Lead on website content for student intranet related to Student Management System (SMS) and Student and Academic Services Department (SASD) related matters including NTU Education.

• Contribute ideas for new programmes, researching and recommending innovative branding techniques.

• Research and understand key business challenges, stakeholder behaviour, target audiences, competitive activity that impacts programs within the business and assigned departments.

• Identify and present opportunities for consistency in messaging and user experience across channels including physical signage, digital platforms, and printed materials.

• Stay informed of developments in the field of marketing and communications within the industry to foster ideas and innovation.

• Design and deliver differentiated communication messages for stakeholder groups identified for Target Operating Model (for student and academic services).

Requirements

• Minimal 8 years in strategic communication, project communication or equivalent, in large organisation.

• Experience in change management with the ability to effectively communicate and facilitate organisational change initiatives.  Experience in this area will be considered a bonus.

• Strong, versatile copywriting skills to create engaging and impactful content across various channels.

• Proactive approach in resolving problems and issues as they arise.

• Critical thinking abilities coupled with excellence in crafting clear and concise messaging.

• Good organisational, planning, and coordination skills to manage multiple projects effectively.

• Ability to multi-task and re-prioritise as needed.

• Desire to take full ownership of assigned projects and can work independently.

• Ability to manage multiple projects simultaneously ensuring deadlines and objectives are met.

• Possesses a sense of urgency; is self-motivated and meticulous attention to detail.

• Strong interpersonal skills and ability to build collaborative relationships,

• Good verbal presentation and written skills, group dynamic, and facilitation skills for engaging communication.

• Working knowledge of Microsoft Office and web content management systems experience.

• Driven to achieve goals and deliver high-quality outcomes with a focus on measurable results.

• Eagerness to seek out new knowledge, skills, and experiences to enhance professional growth and development.

• Demonstrated ability to collaborate effectively with colleagues and contribute to a positive team dynamic.

• Willingness to embrace change and adjust to evolving priorities or circumstances.

Department: Communications & Media Centre (CMC)

Reports To: Communications Coordinator/Manager

Overall Responsibilities:

Execute the communications strategy through a variety of digital platforms to help build the Bible Society’s brand, promote the Bible Mission and communicate the various Centres’ publicity and fundraising needs. Support communication needs of the region as directed.

Key Areas of Responsibility:

1. Create and maintain social media strategy that will help to execute the overall brand strategy and promote the Bible Mission
2. Schedule posts and design branded images for all relevant social media platforms
3. Promote community engagement on social media platforms
4. Maintain balance between consumer-facing and brand-promoting content
5. Maintain BSS copywriting and branding standards in all social media posts, email marketing campaigns, and webpages
6. Schedule, design, and send all email marketing campaigns using Constant Contact
7. Create and maintain webpages across existing BSS WordPress sites
8. Work closely and in collaboration with the BSS team/departments and constituents to develop publicity/fundraising/corporate digital communication materials
9. Use new media where applicable and as directed
10. Support the production and administrative work required for all CMC projects
11. Collaborate with and support the wider United Bible Societies (UBS) fellowship and its communication needs as directed by BSS management

Requirements:

• Good oral and written communication skills
• Familiarity with various Social Media platforms and how to use them effectively to reach different target audiences
• Experience with email marketing systems (Constant Contact, MailChimp, etc)
• Technologically savvy
• Experience with WordPress a major advantage
• Experience in copy writing/design work an advantage
• Diploma or Degree holder (preferably in relevant area)
• Self-starter with a good eye for detail and strong ability to multi-task
• Able to both work within a team and independently
• Possess organisational and analytical skills
• Excellent Microsoft Office skills (Word, Excel, PowerPoint) preferred
• Working knowledge of other design or editing software (Photoshop, InDesign, Illustrator, etc) an advantage
• Bi-lingual (English and Mandarin Chinese) an advantage
• Experience with Google AdWords and/or Google Analytics is an advantage

For more job opportunities, kindly visit: https://www.bible.org.sg/recruitment/

We regret that only shortlisted candidates will be notified.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

Required Job Qualifications:
* Bachelor’s Degree in Journalism, Communications, Marketing or English and 3 years corporate communications experience including copy development, editing, and print project management OR 6 years corporate communications experience.
* Strong ability to work under pressure and short timelines; ability to handle multiple projects with shifting deadlines simultaneously.
* Strong knowledge of MS Office Word and other Microsoft Office software.
* Ability to interact with clients with confidence. Adept and comfortable at influencing the decision-making process.
* Willingness to work overtime to meet client requirements.
* Demonstrated ability to write and edit an array of communications materials for internal/external audiences.
* Strong organizational, project management, and consulting skills.
* Ability to handle highly sensitive, confidential information; adept at handling situations with political appropriateness and sensitivity while influencing positive outcomes.

Preferred Job Qualifications:

* Familiarity with social media tools and platforms.

* Familiarity with project management tools such as WRIKE.

* This is a hybrid role requiring 3 days in the office and 2 days remote weekly.

We encourage people of all backgrounds and experiences to apply. Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

#LI-Hybrid

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Description:

SUMMARY:

The Deans Communications Specialist is a creative, exceptional writer who will craft clear and compelling communications for the for senior leadership of the Division of Biology and Medicine, including but not limited to the Dean of Medicine and Biological Sciences, Senior Associate Deans, and the Chief Wellness Officer. The incumbent will work closely with the Division’s senior leaders to create content that reflects the voice, messages, and communications strategy of each dean and supports the overall goals of providing clear, transparent communications for all audiences. These audiences include students, faculty, alumni, parents, staff and the community at large, to name but a few. The incumbent will successfully adjust communications based on audience and will ensure all communications are accurate, informative, and reflective of the tone and style of the Division and Biology and Medicine.

This position works closely with the Dean’s Chief of Staff and reports to the Assistant Dean of Biomedical Communications. Both will provide the day-to-day direction and support for the Communications Specialist. The incumbent will also work closely with Divisional senior leaders to ensure alignment with their personal communications styles and goals.

Brown University is committed to advancing diversity, inclusion and equity. Candidates from historically underrepresented groups are particularly encouraged to apply. Brown University is an Affirmative Action/Equal Opportunity Employer.

QUALIFICATIONS:

Education and Experience

• Bachelor's degree in communications, journalism, professional writing, public affairs or a related field, or combination of education and experience.

• 3-5 years of experience in communications or a related field.

• Background working in the context of a research university strongly preferred.

Job Competencies

• Excellent oral and written communication skills

• Sound judgment, discretion and confidentiality in handling sensitive matters.

• Ability to sustain a high level of productivity and work independently while being part of a collaborative team

• Strong background in PowerPoint and familiarity with Adobe Creative Suite, especially Photoshop

• Able to manage multiple projects simultaneously

• Excellent interpersonal skills with a proven ability to work with a diverse population of faculty, staff and students in an inclusive environment.

• Flexibility in adjusting to changing demands.

• Proficiency with communications applications and tools, including Google Drive, MS Office, Google, bulk email and CMS applications.

• Demonstrated time management and organizational skills.

• Ability to work effectively in a deadline driven environment required.

• Must be a team player with a strong service-oriented attitude.

• Possesses a willingness and ability to support a diverse and inclusive campus community.

Education and criminal background check required.

Recruiting Start Date:

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Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact employment@brown.edu.

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

JOB REQUIREMENTS:
* Bachelor Degree and 7 years experience in copy development, editing and print project management OR 11 years experience in copy development, editing and print project management.
* Knowledge and judgment of design, print production and fulfillment processes.
* Leadership skills to mentor staff, handle escalated issues and assist management.
* Project management experience and skills to lead projects and handle multiple projects with shifting deadlines simultaneously.
* Work well under pressure with short deadlines.
* Verbal and written communications skills to interact with clients with confidence, develop an array of communications to various audiences, and influence the decision making process.
* Verbal communications skills to handle sensitive, confidential information and handle department issues with appropriateness and sensitivity while influencing positive outcomes.

PREFERRED JOB REQUIREMENTS:
* Bachelor degree in Journalism, Public Relations, Marketing or Communications.

* Extensive writing experience, preferably in health communications.
* Expert in AP Style.
* Strong interpersonal skills.
* Client management/account management experience

* Experience with executive engagement.
* Experience navigating large organizations.

This is a hybrid role: 3 days a week in the office and 2 days a week work from home.

We encourage people of all backgrounds and experiences to apply. Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

#LI-Hybrid

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.