We have high-priority, high-profile requirements for External Communications Specialists who will play a critical role at the forefront of ensuring all aspects of external communications are delivered to a high standard during and after incidents. It is also a key role in promoting the coordination of aftercare services and follow up communications post incidents.

You will work and collaborate with a range of teams across our Water, Waste & Bio, Renewal & Logistics, and Operations Service & Control Centre functions to ensure customers are communicated with during and after any disruption.

What you’ll be doing as an External Communications Specialist:

Identification of real-time external communication needs - Understand and assess the external communication requirements arising from emerging and real-time issues.

Customer Communication Delivery - Write and deliver consistent external customer communications content to a high standard.

Non-Household Communications - Ensure NAV and NHH locations are engaged and kept informed during real-time issues.

Information management - Maintain a storyboard for all incidents and ensure accessible repository is held and maintained.

Incident Leadership - Lead and coordinate stakeholder, and press office resource, acting as Public Information Office Control Tower during daytime working hours. (0600-2200)

Aftercare - Lead and coordinate Aftercare Cell, ensuring customer resolution of issues post incident.

Continuous Improvement - Develop improvements to real-time external communications processes.

Professional Standards & Development - Closely integrate as part of pan-TW professional communications community, actively working to ensure real-time external communications are aligned to required standards, and driving continuous personal development.

Base Location: Kemble Court, Reading.

Working Pattern: Full Time/36 Hours on a 16 week rotating shift pattern (early/late)
Monday – Sunday (06:00 – 14:45 / 13:15 – 22:00)

What you should bring to the role:

Essential to the role:

- Experience of working in external communications at a fast-moving, highly technical organisation.
- Can demonstrate an ability to take complex information from multiple sources and turn it into easily understandable language.
- A customer-first approach to communication.
- Confident in working with senior internal and external stakeholders.
- Skilled in leading a team during in a high-pressured environment.
- Ability to write clearly and concisely.
- Sound judgement on when to send external communications.
- Skilled in leading a team during in a high-pressured environment.

Desirable:

- Worked in Crisis Communications.
- An understanding of the water industry.
- Knowledge of both national and local government.
- An interest in current affairs and understanding of how the news media operates.



What’s in it for you?

- Competitive salary from £45,000 to £55,000 per annum depending on experience.
- Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

SUMMARY

The Communications Associate will be responsible for assisting with writing and communication projects that support a cohesive federal communication strategy which includes workforce communications for a diverse group of civilians and military and external public affairs opportunities. They are responsible for planning and implementing communication strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following.  Other duties may be assigned.

Supports the implementation of cohesive communications strategies that span social media, media relations, email campaigns, and related communications strategies.

Coaches and mentors other communications professionals on the team.

Creates and implements communications material that delivers consistent key messages to target audiences through appropriate channels that are consistent with branding, messaging, and digital (social media) strategies.

Engages with project stakeholders in written and oral communication effectively and professionally.

Prepares quality client deliverables.

Supports public engagements, inward-facing engagements (leading the planning and execution of Agency events), media relations, knowledge management, and preserving the agency’s history.

Elevates the brand awareness through events, social media, DISA.mil and other communication channels.

Conducts daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.  

Responsible for aiding in own self-development by being available and receptive to all training made available by the company. 

Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions as the best of own ability. 

COMPETENCIES

Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.

COMPLIANCE

Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.  

EDUCATION/EXPERIENCE

Bachelor's degree and a minimum of two (2+) years of relevant work experience, or equivalent combination of education/experience. Additional work experience and/or advanced education (Master’s Degree, MBA, etc.) is preferred.

CERTIFICATES/LICENSES/REGISTRATION

Must be able to possess a Secret security clearance which requires U.S. Citizenship.

JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES

Demonstrated experience working the communications field and creating high-quality deliverables for client.

Support the development of materials such as communications plans, leadership briefings, fact sheets, website content, and email blasts that are high quality and free of errors.

Demonstrate collaborative teamwork.

Demonstrate writing, editing, proofreading, and formatting of client-ready materials.

Strong consulting and interpersonal skills; able to work in a team environment.

Strong presentation skills and ability to work with demanding client and senior leadership.

Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project)

Strong writing skills, and experience developing and editing high-quality written materials, including client educational materials, fact sheets, infographics, posters, and reports.

Experience using design programs and proficiency with Microsoft Word, Excel, PowerPoint and other standard software is required.

Familiarity with requirements of the Federal Government Printing Office Style Manual and/or Section 508 compliance is a plus.

Ability to self-start and prioritize projects and meet deadlines.

Innate customer service mentality and experience working directly with clients.

Ability to solve problems quickly and creatively.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.  Exposed to general office noise with computers printers and light traffic. 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT 

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

POSITION: Communications Student Cohort Members

LOCATION: DSST: Home Office in Denver, CO

SALARY: Students will be paid $20 hourly and $50 for each piece of creative content developed

STATUS: Seasonal, part-time, not benefits eligible

START: Immediate. You can view the current School Year Calendar here. 

DSST Public Schools (DSST) seeks a group of Communications Student Cohort Members to lead a communications campaign focused on sharing the message that charter schools are free, public and open to all.

KEY ROLES & RESPONSIBILITIES

DSST Public Schools seeks a cohort of students with a creative spirit and can-do attitude that are excited to tell the DSST story. This cohort will lead DSST’s creative content creation for a specialized campaign. They will be trained on and then create a variety of content based on their interests, including  graphic design, photography, videography and social media campaigns. This is a paid position. Students will be paid for their time in professional development, as well as for each piece of content they create.

 

Cohort Development Attendance

• Cohort members will be required to attend three professional development sessions and one final convening to share their work and report on campaign success.

Content Creation

• Create relevant content that tells the DSST story with the lens of the messaging that charters are free, public and open to all

• Produce original content including blog posts, photos and videos that tell the DSST and charter story

• Edit photo and video to create brand-aligned assets

• Create printed and digital collateral 

Campaign Development

• Support the DSST marketing & communications team in developing a robust campaign centered around public, free and open to all messaging

 

MINIMUM QUALIFICATIONS:

• Junior or Senior, as designated by credit hours, at a DSST high school

• Has an understanding of social media 

• Strong communication and creative skills across multiple mediums, ranging from written words to video and user-interface design

• Excitement to share their educational story with external audiences

• Excitement to learn about digital marketing, social media and communications campaigns

• Excellent computer/technical skills and familiarity with emerging digital mediums

• Possesses a spirit of intellectual curiosity, creativity, and innovation

WHO WE ARE

At DSST Public Schools, we are proud to be the largest and highest-performing network of public charter schools in Denver and Aurora with 100% of our students having been accepted into college or post secondary programs since our inception in 2004. When you join DSST, you play a part in ensuring ALL students at our 16 schools have access to a transformational and joyful education. We encourage you to visit our website to learn more about why we’ve been selected as the 2018 Broad Prize Winner and as a Denver Post “Top Place to Work”. 

Not interested right now but might be in the future, or want to learn about other positions? Complete our Interest Form to connect with a member of our Talent Team.

INTERVIEW EXPECTATIONS

For most of our positions, we hire on a rolling basis. Therefore, we recommend that you submit your application as soon as you are able! You can learn more about what to expect in our interview process here. 

 

TOTAL REWARDS

At DSST, we know that our people are the greatest asset we have in reaching our mission of eliminating educational inequity. We work hard to build a work culture that allows our staff to not only feel fulfilled by the work they do but also feel supported to live a joyful, healthy life. We want this work to be your life’s work. Check out our website and our benefits highlight guide to learn how we deliver on our commitment to the human condition. 

Some Highlights:

• Staff Experience Bonus: DSST celebrates staff that continue to choose our network by rewarding a bonus every 3 years in increasing increments from $3,000-$6,000. 

• Excellent Healthcare Plan: We encourage you to check out our benefits guide to see the ways we are committed to the wellness of our staff. We are always looking to improve how we care and, through staff feedback, we’ve been able to implement innovative new benefits such as Fertility Benefits as well as staffing a Mental Health Counselor that is dedicated solely to DSST Staff. 

• Time Off: DSST Staff enjoy 11+ weeks off per year + paid PTO (from Day 1!)

• Career Development: In addition to weekly coaching from a designated coach, you’ll have access to internal training and development pathways designed by our Professional Development & Training Team as well as external development opportunities. 

REFERRAL

Know someone who would be a great fit? Refer them here! Anyone can refer a candidate and we offer a $500 referral bonus for every successful referral. 

 

EQUAL EMPLOYMENT OPPORTUNITY AND DIVERSITY, EQUITY AND INCLUSION

DSST Public Schools is proud to be an Equal Opportunity Employer and does not exclude participation in, deny benefits to or discriminate on the basis of, race, color, religion, National origin, sex (including pregnancy and related conditions, sexual orientation, or gender identity), Age (40 and older), Disability, Genetic information (including employer requests for, or purchase, use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding in admission or access to, or treatment or employment in its programs and activities. 

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, and crouching throughout the day. The employee must lift and/or move items up to 30 pounds. The employee must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Job Description

About Embry-Riddle Aeronautical University:  

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations. 

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.  

Join our global community and embark on a journey of academic excellence and limitless possibilities. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page.     

The Opportunity:

 

As an Embry-Riddle Aeronautical University Safety Officer Communications Dispatcher your primary task is to provide a safe and secure campus for the students (residential and non-residential), faculty, staff, contractors, and guests. You are also tasked with protecting Embry-Riddle Aeronautical University’s assets, facilities, property, business interests, and reputation. These goals will be accomplished by taking a service-oriented, community-building educational approach. Our objectives include deterrence, detection, timely response, effective action, and accurate reporting. All members of the Prescott Campus Safety and Security Department are expected to project a professional appearance and demeanor in all their interactions with the campus community and the public.

 

Team support duties including but not limited to: Operate the Campus Safety and Security Dispatch Center, responding to requests for service. Operate two-way radios, monitoring/transmitting on all frequencies. Coordinate responses to emergencies. Coordinate response with other agencies/departments. Coordinate responses of field personnel to all types of calls for service. Assist patrol supervisors with monitoring of field unit activities. Prioritize dispatching and response to calls for service. Assign proper personnel to calls for service. Resolve problems (both dispatch/logistic and campus community.) by drawing on knowledge and experience, common sense and creativity.

 

Monitor, retrieve and update data in various computer systems: Computer Aided Dispatch System (CADS) ARMS (Automated Record Management System) ONYX Works.

 

Monitor and operate alarm systems: Receive and respond to alarm activations. Determine and dispatch appropriate emergency units. Provide information to responding personnel regarding various alarm types. a. Emergency b. Fire c. Intrusion d. Robbery (Hold Up) Notify responsible person(s) of alarm activations in their areas. Initiate calls for after-hours maintenance of alarm systems. Monitor video surveillance system of critical areas.

 

Expertise on the following systems and processes: T2, Prowatch, MaxPro, RAVE, Onnity, Key control, Landline, Smartphones, SchedulER, Access lists.

 

Other Duties: Complete Daily Activity Log (a public Document), Answer all department telephones after hours; provide campus information. Personal response to campus community Eagle Card Service front counter after hours. Make follow-up calls for field personnel. Initiate necessary notifications. Other related assigned duties by supervisor. May be required to work overtime / shift work. Attend training sessions Reviewing logs, Memos, Policy and Procedures manual, Actively participate in departmental staff meetings.

Shift: 3rd Shift, 10pm - 6am

Schedule: Friday through Sunday

Qualifications

Minimum Qualifications

• High school (or GED) level ability in spelling, grammar, basic composition, and math.
• Minimum of one to three years work related experience.

 

Required licenses, certificates, and /or security clearances:

• Valid Arizona Driver license, “D” license from Arizona Department of Transportation
• Must meet the University’s standards for approved drivers. Unacceptable driving records (as stated in the Use of Equipment and Vehicles Procedure 1.17) include the following (for three years from the date of each occurrence):
  • Three (3) or more at-fault accidents and/or moving violations in the previous 36 months.
  • Two (2) or more at-fault accidents or two (2) or more moving violations in the past year.
  • Conviction for driving while impaired (DWl, DUl within the last five (5) years).
  • Conviction for death by vehicle, hit and run, racing, careless and reckless driving, implied consent in the previous five (5) years.
  • Serious violations result in immediate disqualification and revocation of driver privileges. The following are examples of serious violations​:
    • Speeding over 15 mph of the posted limit, driving under the Influence of alcohol or drugs, leaving the scene of an accident, reckless or careless driving, Use of vehicle in (drug trafficking, reckless homicide, soliciting), unlawful use of weapons, driving under suspension or revocation, fleeing a police officer, vehicle theft, Improper or illegal lane change, following too close, and passing a stopped school bus while stop sign is engaged.

Required skills, knowledge, and abilities:

• Analytical skills, Working knowledge or ability to learn to use Microsoft Word, Excel, and PowerPoint, Outlook/email, and Internet end-user applications.
• Ability to assess situations and handle problems in an orderly and professional manner. Be in good health with normal vision, hearing and dexterity, with the ability to withstand sudden energy demands. Possess a positive attitude and have good oral and written communication skills.

Job Description

About Embry-Riddle Aeronautical University:  

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations. 

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.  

Join our global community and embark on a journey of academic excellence and limitless possibilities. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page.     

The Opportunity:

 

As an Embry-Riddle Aeronautical University Communications Dispatcher your primary task is to provide a safe and secure campus for the students (residential and non-residential), faculty, staff, contractors, and guests. You are also tasked with protecting Embry-Riddle Aeronautical University’s assets, facilities, property, business interests, and reputation. These goals will be accomplished by taking a service-oriented, community-building educational approach. Our objectives include deterrence, detection, timely response, effective action, and accurate reporting. All members of the Prescott Campus Safety and Security Department are expected to project a professional appearance and demeanor in all their interactions with the campus community and the public.

 

Team support duties including but not limited to: Operate the Campus Safety and Security Dispatch Center, responding to requests for service. Operate two-way radios, monitoring/transmitting on all frequencies. Coordinate responses to emergencies. Coordinate response with other agencies/departments. Coordinate responses of field personnel to all types of calls for service. Assist patrol supervisors with monitoring of field unit activities. Prioritize dispatching and response to calls for service. Assign proper personnel to calls for service. Resolve problems (both dispatch/logistic and campus community.) by drawing on knowledge and experience, common sense and creativity.

 

Monitor, retrieve and update data in various computer systems: Computer Aided Dispatch System (CADS) ARMS (Automated Record Management System) ONYX Works.

 

Monitor and operate alarm systems: Receive and respond to alarm activations. Determine and dispatch appropriate emergency units. Provide information to responding personnel regarding various alarm types. a. Emergency b. Fire c. Intrusion d. Robbery (Hold Up) Notify responsible person(s) of alarm activations in their areas. Initiate calls for after-hours maintenance of alarm systems. Monitor video surveillance system of critical areas.

 

Expertise on the following systems and processes: T2, Prowatch, MaxPro, RAVE, Onnity, Key control, Landline, Smartphones, SchedulER, Access lists.

 

Other Duties: Complete Daily Activity Log (a public Document), Answer all department telephones after hours; provide campus information. Personal response to campus community Eagle Card Service front counter after hours. Make follow-up calls for field personnel. Initiate necessary notifications. Other related assigned duties by supervisor. May be required to work overtime / shift work. Attend training sessions Reviewing logs, Memos, Policy and Procedures manual, Actively participate in departmental staff meetings.

Shift: 2nd Shift, 2pm -10pm

Schedule: Saturday through Wednesday, with Thursday and Friday off.

Qualifications

Minimum Qualifications:

• High school (or GED) level ability in spelling, grammar, basic composition, and math.
• Minimum of one to three years work related experience.

Required licenses, certificates, and /or security clearances:

• Valid Arizona Driver license, “D” license from Arizona Department of Transportation
• Must meet the University’s standards for approved drivers. Unacceptable driving records (as stated in the Use of Equipment and Vehicles Procedure 1.17) include the following (for three years from the date of each occurrence):
  • Three (3) or more at-fault accidents and/or moving violations in the previous 36 months.
  • Two (2) or more at-fault accidents or two (2) or more moving violations in the past year.
  • Conviction for driving while impaired (DWl, DUl within the last five (5) years).
  • Conviction for death by vehicle, hit and run, racing, careless and reckless driving, implied consent in the previous five (5) years.
  • Serious violations result in immediate disqualification and revocation of driver privileges. The following are examples of serious violations​:
    • Speeding over 15 mph of the posted limit, driving under the Influence of alcohol or drugs, leaving the scene of an accident, reckless or careless driving, Use of vehicle in (drug trafficking, reckless homicide, soliciting), unlawful use of weapons, driving under suspension or revocation, fleeing a police officer, vehicle theft, Improper or illegal lane change, following too close, and passing a stopped school bus while stop sign is engaged.

Required skills, knowledge, abilities:

• Analytical skills, Working knowledge or ability to learn to use Microsoft Word, Excel, and PowerPoint, Outlook/email, and Internet end-user applications.
• Ability to assess situations and handle problems in an orderly and professional manner. Be in good health with normal vision, hearing and dexterity, with the ability to withstand sudden energy demands. Possess a positive attitude and have good oral and written communication skills.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

The Partnership Distribution Communications Specialist is responsible for creating, designing, and formatting effective communication materials to effectively deliver company strategies and objective.

Roles and Responsibilities:

• Streamline complex business strategies and ideas into relevant, meaningful, and engaging messages tailored to the target audience.
• Customize designs, delivery, and visuals depending on the target audience.
• Partner closely stakeholders to deliver on company / department priorities and objectives.
• Engage with internal and external stakeholders to build and maintain a solid and fundamental working relationship between the different departments / SMEs.
• Develop and disseminate electronic communications, newsletters, and corporate announcements.
• Draft memos, announcements, newsletters, and other collaterals for distribution to different stakeholders.
• Create visually appealing communication materials that includes but is not limited to info packs, powerpoint presentation templates, etc.
• Generate infographics, templates, illustrations that are informative.
• Create, review, and edit video scripts for AVPs used during events.
• Craft and personalize speeches, memos, and other communication materials by the CEO and the Director for Partnership Distribution.

Minimum Job Requirements:

• Bachelor’s Degree in Business Management or Marketing
• With at least 2 to 3 years experience in a similar role
• Excellent interpersonal and communication skills (oral and written)
• Computer savvy
• General understanding and knowledge of Microsoft programs such as Word, Excel, etc.
• Willing to be assigned in BPLAC Makati Head Office
• Experience in the Life Insurance industry is a plus

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

2000 16th Street, Denver, Colorado, 80202, United States of America

Communications Manager – Internal Communications

DaVita’s internal communications team, which is part of the larger corporate communications team, is a high-energy, entrepreneurial group who oversees the internal editorial strategy and analytics, and manages an array of communications channels that target the company’s more than 61,000 teammates in the United States.

We are currently seeking a motivated Communications Manager to join our force. This individual will support key internal communications functions and projects, and have a direct, meaningful impact on the experience of our teammates. They will have the opportunity to contribute to strategic internal communications plans, utilizing an array of communications channels, to connect teammates to programs, tools and resources they need to be successful now, and in the future.

Key Duties Include:

• Support the development of a high-impact editorial strategy and communications campaigns to guide internal communications.
• Work with departments across the DaVita to help strategize, consult on, drive content-generation of (in some cases) and distribute direct communications to teammates while managing content pipeline to prevent information overload.
• Manage relationships to help internal partners and lanes define their communications strategy and campaigns, key messages and positioning, content and cadence.
• Partner with the external communications team when appropriate to ensure message alignment.
• Drive engagement across channels by using analytics and data to shape communications strategy, defining appropriate metrics and project-managing the construction and use of applicable metric dashboards.
• Collaborate within internal communications team to own, maintain and contribute to content/editorial calendar.
• Project-manage internal campaigns, content submission and reporting.
• Oversee the execution of daily internal processes and drive improvement within the internal communications lane.

Essential Job Functions: 

• Content-development and management for all internal communications channels (e.g., intranet, email, newsletters, videos, etc.).
• Manage projects—and the corresponding relationships—for various high-level, high-exposure internal campaigns.
• Lead the planning, execution, communications and course correction for special projects.
• Oversee metrics/analytics reporting for internal content and campaigns.
• Work closely with internal communications teammates on thought-leadership topics/solutions.
• Manage members of the internal communications team.

Minimum Qualifications:

• 5+ years of experience in communications or a related field; internal communications essential, and prior management experience
• Bachelor's degree in communications, journalism, project management, marketing or other related program.
• Strong and demonstrable written and verbal communications skills.
• Proficient at editing, reporting and project management.
• Ability to take initiative, plan, prioritize and independently execute the completion of all projects in a fast-paced environment.
• Analytical skills strongly preferred.
• Ability to deliver with accuracy, integrity and attention to detail within established deadlines.
• A fierce collaborator, effective in managing relationships; influencing others not in a direct leadership chain; and communicating with all levels of management, executives and outside vendors.
• AP style proficiency.
• Adept at Word, Excel, PowerPoint, content-management systems and email-distribution platforms (including Outlook and web-based applications).

What to Expect When Joining DaVita:

• A “community first, company second” culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. 

What We’ll Provide:

• More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform DaVita University Digital Experience.

 

Salary/ Wage Range

$62,200.00 - $91,300.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

2000 16th Street, Denver, Colorado, 80202, United States of America

Job Title: Internal Web Content Manager

Department: Marketing and Communications (Team Mercury)

Reports to: Director, Communications

Position Overview:

The Internal Web Content Manager is responsible for maintaining the overall health and longevity of DaVita’s intranet, the VillageWeb. This position will work with teams across the organization to maintain content, governance and the proper functioning of the platform.

Utilizing analytics and emerging best web practices, this role will be instrumental in supporting improvements to the overall digital user experience, and the implementation of future intranet enhancements.

Key duties include the following:

• Managing a team of individuals to drive the strategic vision for intranet improvements and enhancements
• Serving as subject matter expert of content-management systems, and identifying ways to implement them that meet team and audience needs
• Collaborating with IT teams on technical intranet upgrades
• Maintaining established governance practices for the platform
• Working closely with intranet content owners across lanes to develop and enhance content
• Providing analytics and insights to improve page performance and content strategy
• Providing guidance around keywords, language and metadata tags to improve search functionality
• Maintaining message and design integrity on all intranet pages using DaVita’s branding and style guide
• Monitoring emerging web trends and best practices, and developing plans for incorporating them to improve engagement with appropriate audiences

Essential Job Functions: 

• Support director in executing the new strategic vision for the intranet
• Lead the planning and execution of special projects related to the intranet
• Maintain platform governance
• Support metrics/analytics reporting for intranet-related channels
• Work with the IT team to improve back-end functionality of the platform
• Support content owners across the Village
• Act as liaison with appropriate vendors

Minimum Qualifications:

• 6+ years of experience in web, marketing or communications
• Bachelor’s degree in a related field.
• Experience using various content management systems
• Proficient at editing, reporting and project management.
• Ability to take initiative, plan, prioritize and independently execute the completion of all projects in a fast-paced environment.
• Ability to deliver with accuracy, integrity and attention to detail within established deadlines.
• A fierce collaborator, effective in managing relationships; influencing others not in a direct leadership chain; and communicating with all levels of management, executives and outside vendors.
• AP style proficiency preferred.

Preferred qualifications:

• Experience working in SharePoint/Microsoft suite
• Experience managing teams

Salary/ Wage Range

$62,200.00 - $91,300.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

2000 16th Street, Denver, Colorado, 80202, United States of America

Communications Coordinator

DaVita’s internal communications team, which is part of the larger corporate communications team, is a high-energy, entrepreneurial group who oversees the internal editorial strategy and analytics, and manages an array of communications channels that target the company’s more than 61,000 teammates in the United States.

We are currently seeking a motivated Communications Coordinator to join our force. This individual will support key internal communications functions and projects, and have a direct, meaningful impact on the experience of our teammates. The ideal candidate is organized, detail-oriented and thrives in a fast-paced environment. This role requires someone comfortable with and adept in basic project coordination, and will oftentimes coordinate several projects simultaneously with supervision. Strong oral and written communications skills required.

Communications Coordinator Responsibilities:

• Coordinating and executing high-visibility communications projects.
• Proofing, copy editing and writing a variety of internal communications.
• Planning, scheduling and distributing communications across various channels, such as the intranet, email, organization-wide calls and more.
• Supporting maintenance and functioning of DaVita’s intranet through daily oversight of platform communications and operations.
• Partnering and collaborating with various teams across the Village to support their internal communications needs.
• Supporting execution of Town Halls and large group meetings.
• Working on other projects to support the business as they arise.
   

Essential Behaviors, Skills and Attitudes Required for Success:

• Ability to take initiative, plan, prioritize and execute, independently, the completion of all projects in a fast-paced environment.
• Strong writer and communicator
• Excellent organizational skills and attention to detail.
• Solid relationship-building skills across all levels of the organization.
• Demonstrated oral and verbal communication skills with teammates at various management levels across the company.
• Strong computer skills and proficiency in Word, Excel, PowerPoint and Outlook. 
• Familiarity with Associated Press Style

Minimum Qualifications

• Bachelor's degree or equivalent education and experience preferred.
• A minimum of 1-2 years of communications experience or related field.

Preferred Qualifications

• Experience with SharePoint
• Project management or content scheduling experience

About the Position

This is an hourly position, located in DaVita’s World Headquarters building in Denver, CO. This position will report directly to the Communications Director. 

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

What to Expect When Joining DaVita:

• A “community first, company second” culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. 

What We’ll Provide:

• More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform DaVita University Digital Experience.

Salary/ Wage Range

$17.50 - $30.00 / hour

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits