Total 2 Manager level Others job vacancies in Inverness, IV2 7PB

About The Company:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Cleaning business division that provides cleaning and hygiene services to a wide range of prestigious clients, within the Retail & Leisure market.




About The Role:
We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team.

You'll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.

Your key responsibilities will include, but are not limited to:

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

The ideal candidate should meet the following criteria:

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Are you you an experienced Cleaning Area or Regional Manager looking to step away from the day to day operations and be in a role that is more service and strategy led? Do you have fantastic relationships with your clients and the ability to up sell services and expand the portfolio? Then we have the role for you!

Thorn Baker are currently working with a modern and exciting FM company who are looking for an Account Manager to join them on a permanent basis to be responsible for the execution and delivery within your portfolio whilst the Area Managers look after the day to day operations.

You will be responsible for leading, engaging and developing a highly knowledgeable and skilled team whilst being a support for the Area Managers by attending meetings and up selling key services to increase the value of the portfolio whilst ensuring relationships and service levels are of the highest standard.

The company is an Award-Winning Smart Technology Facilities Services Company with the vision to become the international benchmark. They are a vibrant, exciting, fast-growing company based in Central London, but operate across the UK. They have a very strong brand reputation and currently provide the services in Fm and construction.

If you are looking to take the next step in your career and would like to explore an opportunity with a forward thinking, growing FM and contracting cleaning company, this could be the role for you. Our client is due to at least double their size over the coming years and are looking for the right managers to be at the forefront of their client growth

Ideally you will be based within the M25 in order to best service your client sites which are across central London and are a mixtur eof types but predominantly educational with corporate clients too.

What's in it for you?

• Immediate start permanent role due to growth
  
• Clear progression route
  
• Salary of between £42,000 - £45,000
  
• Commission structure paid quarterly
  
• Company vehicle with personal use
  
• Flexible Schedule (Own Time Management)
  
• Company Pension
  
• Financial Wellness Support Scheme
  

  Job role

  • Lead, set direction, and quickly embrace change in this fast-paced industry, implementing changes effectively and positively within your team.
  • Develop and review your team so everyone can take ownership of client success. Support your team to seek and act upon feedback to improve individual performance and resolve client issues promptly.
  • Communicate competently and confidently on key business updates to the team regularly in a clear and simple way, ensuring the messages are fully understood and implemented daily.
  • Utilise and understand key people metrics, People and Culture policies and procedures to maximise resources and manage performance effectively, engaging your team and retaining staff. Motivate, empower, and lead teams through accountability.
  • Ensure all staff maintain safe working practices through the implementation of Company BICSc and Health & Safety standards and regulations.
  • Optimise and oversee operations to ensure efficiency and deliver key service commitments within site-specific budgets.
  • Ensure compliance with company policies and operational guidelines.
  • Conduct regular site audits and ensure all equipment is maintained in good working order, reporting any defects to your Line
  • Participate in the company's Health and Safety Policy and report any dangers, near misses, or hazards to your Coordinator/Line Manager.
  • Be available to work occasionally during unsociable hours, including evenings, weekends, and bank holidays when required.
  • Undertake any other reasonable duties as requested by your line manager. This list is not exhaustive and may be amended as business needs require.
  • Ensure adherence to Key Performance Indicators (KPIs) by setting clear targets for the team and monitoring performance to achieve and exceed these benchmarks.
  • Prepare and deliver monthly, quarterly, and annual reports on client success metrics, operational performance, and team achievements to the Portfolio Director.
  • Organic Growth and Client Retention:
  • Develop strategies to achieve organic growth within the portfolio, focusing on client retention and satisfaction to foster long-term relationships.
  • Fuse people, passion, and technology to create exceptional client experiences, leveraging innovative solutions to enhance service deliver
  

  If you are experienced within soft services management and looking for your next role then read on and apply via the link. There will be a 2 stage interview process the first being on teams. We will respond to your application within 48 hours.

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