We are looking to recruit for the exciting new role of NGS Macmillan Unit Housekeeper.
This post will be based in the state-of-the-art NGS Macmillan Unit based at Chesterfield Royal Hospital and will be a full time permanent role, working predominantly Monday to Friday. Some flexibility is essential, as and when required.
Some knowledge of the importance of hospital cleanliness, including Infection Prevention & Control would be preferred. See the detailed job description for more details.
The main duties of this role are to provide direct support to the NGS Macmillan Unit, in order to help them ensure support services satisfy patients’ needs and meet the department requirements. Specifically, by making sure the clinical environment meets the requirements as identified in the Cleaning Charter.
Patient liaison will also be an important role to ensure patients are happy with the environment.
Therefore, the role is to assist in maintaining as safe and clean working environment for patients and staff.
The role is also to support the nutritional needs of patients by supporting the ordering and safe delivery of catering supplies and meals, and to ensure that stocks and supplies are kept at adequate levels within the unit environment.
For more details see the job description and person specification.
Supporting our vision and values
Our vision: Exceptional patient care provided by exceptional people.
Our mission:To bring our people communities and partners together – providing patient care we can all be proud of.,
We all play a part in achieving this, by living up to the values we promise to our patients and each other. As members
of staff we will always be guided by our Proud to CARE values:
COMPASSION– treating everyone with kindness – welcoming diversity and inclusion, considering individual needs; and
challenging inappropriate behaviours outside of our values
AMBITION– Aspiring to be the best – reaching high standards, providing exceptional care and services; and achieving
measurable improvements in people’s health and wellbeing
RESPECT– Valuing and appreciating everyone – listening, learning and acting on their experiences, being open and
honest; and recognising that working with others brings benefits
ENCOURAGEMENT– Opportunities for all – supporting education and development, helping people to bring their
improvement ideas to life and speak-up; and getting everyone involved in our future.
Key Result Areas
These are the key areas of responsibility that support the purpose of the job:
Domestic & Infection Prevention and Control
- Ensure the entire department environment is kept clean to predetermined levels and in accordance with Trust Policies and Procedures in order to achieve enhanced environmental standards for patients, visitors and staff.
- Identify and action alternative and additional cleaning requirements.
- Monitor cleaning practices and outcomes, implementing remedial actions and producing documented evidence.
- Assist where necessary in undertaking core domestic duties.
- Ensure the adequate provision of domestic and clinical supplies in addition to checking domestic equipment and signage facilities.
- Remove or facilitate removal of any cages and tote boxes from the department in conjunction with the Procurement Department
- Liaise with Sister, Domestics, Portering, Maintenance and Procurement Departments in the execution of all duties as relevant.
- Ensure ward / department equipment is clean and in good working order and reporting any damage to the Macmillan Lead Chemotherapy Nurse.
Food and Drink Provision
To work collaboratively with the unit staff to:
- Order and serve patients meals,
- provide beverages and snacks to patients.
- ensuring compliance to Food Safety Regulations and that the patients nutritional and dietary requirements are met.
- Provide patients with facilities to wash their hands before every meal as minimum
Portering
- Undertake the general transport of equipment, consumables and written information as required.
- Facilitate the storage of condemned items awaiting collection and arrange for the collection of such items.
Maintenance
- Monitor the condition of the building and equipment and report faults, repairs and items for disposal.
- Identify and report items to the appropriate department for return, repair and disposal and mark items detailing action arranged.
Other
- Ensure that the agreed programme for cleaning patient equipment items as per the Cleaning Charter is followed. e.g. Patient beds, tables, fans, drug carts and recliners etc.
- Undertake a systematic/daily cleaning and restocking to the agreed stock levels programme.
- To receive, welcome and guide patients and visitors, liaising will other staff as appropriate.
General responsibilities:
1. Maintain confidentiality at all times relating to staff, patients and the Trust.
2. To actively participate in the Staff Appraisal Process.
3. To be familiar and comply with relevant Operational, Human Resources, Health and Safety policies and procedures, including Fire, COSHH, No Smoking and Alcohol.
4. It is the responsibility of every employee to actively help the Trust prevent and control infection by washing their hands effectively, carrying out their duties in a way which minimises infection, attending appropriate
training and maintaining up to date knowledge and skills in infection control and prevention as relevant to their post.
Leading the Chesterfield Way
Leading the Chesterfield Way supports the Trust’s priorities and ambitions - and sets out the behaviours and characteristics that leaders are expected to adopt and that all staff can role model, to make the Trust an even better
place to work; and to support the delivery of exceptional patient care. It provides a framework for leadership and supports individual progression through appraisal, career progression and personal development. As a Housekeeper you will use Leading the Chesterfield Way and its principles to:
Inspire a shared sense of purpose – encouraging your team to take pride in what they do, improve the care and services they provide; and enable them to understand how they contribute to the success of the organisation
Lead with care - showing colleagues compassion and care by listening - and offering empathy and understanding to help create a supportive workplace
Evaluate and use information - be alert to what is happening around you; and evaluate the information you hear, receive or discover to take actions and decisions that improve both patient and staff experience
Work with others to connect services – using the opportunity to link up with different colleagues, leaders and partners, building relationships that can help everyone to deliver effective and efficient healthcare and services
Engage with your team - respecting every member of staff, valuing their diversity and making sure that every member of your team feels that their contribution is appreciated and valued
Hold yourself and others to account - be clear about what’s expected at work, giving honest feedback and acting quickly and fairly to support others who are struggling to meet expectations
Develop capability – take opportunities to develop your own skills, take-up training and education that will help you in your role and keep up-to-date with the essential training that applies to you
Influence what happens – by acting as an ambassador for the Trust, sharing good news and good practice with your team, contributing to debates, having a say and leading improvement – all ways of influencing what happens to our services in the future.
This job description acts as a guideline to the responsibilities of the post-holder and will be reviewed in consultation with the post-holder as the post develops and skills and knowledge progress or require amending to meet changing professional and service needs.
This advert closes on Wednesday 28 Aug 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
