Total 8 Others level Quality Assurance / Control job vacancies in Ashton under Lyne, OL6 6NG

Quality Governance Lead

An exciting opportunity has arisen within the Corporate Nursing and Integrated Governance Unit for an innovative and skilled Quality Governance Lead.

You will require commitment, passion and motivation in order to fulfil the requirements of this role, in enabling corporate and divisional compliance
with the national requirements and standards set by commissioners, Care quality commission, NHS England and other regulators. The post holder
will provide Quality Governance support across the organisation, with a quality improvement, safety, compliance and assurance focus.

You will need excellent organisational skills, as well as communication and interpersonal skills to enable you to work with varying levels of managers, clinicians and administrative colleagues. If you believe you have the skills, enthusiasm and ambition to join our team, we would love to
hear from you.

Interviews 26th November 2024

The post holder will be one of the team of senior staff and leaders in the Nursing and Integrated Governance Team who will collectively have the
responsibility for enabling corporate and divisional compliance with the national requirements and standards set by the Commissioners, Care
Quality Commission, NHS England/Improvement and other regulators. The post holder will provide Quality Governance support across the
organisation. The role has a quality improvement, safety, compliance and assurance focus. The post holder will:

• Provide leadership and professional advice to managers and staff within the Trust on governance and assurance processes.
• Support the delivery of the Trust and Divisional assurance, quality, safety, and governance strategies and agendas which underpin the delivery of the corporate objectives and Trust response to the NHS Long Term Plan.
• Be responsible for leading the development, and maintenance of the Divisional Quality Assurance Framework with the senior management team and ensure alignment and compliance with the Trust’s overarching policies relating to Integrated Governance Quality Assurance Framework.
• With Divisional Directors and Directorate Managers, Senior Nurses and Clinical Leads and the Associate Director of Governance and Assurance ensure that systems are in place to provide assurances, insight foresight and oversight in respect of quality and safety for staff, patients and service users across spheres of responsibility.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
• Safety
• Care
• Respect
• Communication
• Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.


The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.



This advert closes on Sunday 10 Nov 2024

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Contract Type: Permanent

Salary: Grade M SCP 52 £66,663 - SCP 55 £73,362

Hours Per Week: 36

Base Location: Tameside One, Ashton Under Lyne, Tameside, OL6 6BH

Assessment Date: Monday 11th November 2024.

The Role

We are looking for a Head of Quality Assurance (Principal Social Worker) who will provide strategic leadership for the service to deliver improved outcomes for children and young people.

The role holder will take the lead for the social work academy and will ensure we continually improve services and raise standards through improved practice and professional learning and development.

The successful candidate will have the energy, confidence and passion to drive high expectations and an ability to bring partners and colleagues on our improvement journey.

About You

We are looking for a strong, credible leader who has passion and determination to empower, enable, motivate and develop the workforce, fostering a positive organisational culture to achieve our ambitious improvement plan to achieve better outcomes for children and families.

The successful candidate will demonstrate:

• Openness to possibilities
• Ability to collaborate
• Belief in your team and people
• Personal resilience and tenacity
• Ability to create and sustain commitment
• Results and outcomes focused solutions
• Ability to learn continuously
• Evidence based decision making

You will join a newly formed permanent Children’s senior leadership team, bringing stability to the committed social care workforce. Through your leadership, you will drive forward the improvement plan setting out a bright future for children and young people.

Why Work for Us

Now is the time to join Team Tameside and be the difference for children and young people as part of a newly established children’s leadership team.

Making the substantial and sustainable improvements needed to our Children’s Services is our absolute priority. We are committed as a whole organisation - to taking swift and positive action to provide the quality of care and support that our children and families deserve.

We have started to put in place the key building blocks needed and we have an ambitious improvement plan in place which will be supported by the ongoing involvement of a Children’s Commissioner as a strategic partner.

It’s a unique opportunity to be part of our improvement journey to make a real lasting difference to Tameside’s children and families.

In return for your drive, ambition, commitment, knowledge and ability to deliver outcomes you will receive a comprehensive and competitive salary with access to a diverse rewards and benefits package.

We are committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff to share this commitment. This position is subject to Enhanced with Barred List Disclosure Procedures.

This is a politically restricted post.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact Emma Brennand on 0161 342 2656 or the recruiting manager Alison.Montgomery@tameside.gov.uk

Reference Number: DPT363

Job Description and Person Specification Profile

A Vacancy at Tameside and Glossop Integrated Care NHS Foundation Trust.

Facilities Business Compliance Team Leader
Band 4 - 37.5 hours per week

To be part of the Facilities Management team responsible for the safe and efficient provision of our services.

The post holder is responsible for the day-to-day running and organisation of the business administration function to provide support for services within the directorate.

The post holder must be able to manage the demonstrate a high level of administrative processes and have experience in a similar role, and provide management and leadership to the administrative team within the service and ensure cross cover for other team members when required.

The post holder will act as the lead for ensuring training and compliance across the directorate.

The post holder will have a flexible approach to work and actively support staff through hands-on working.The post holder will also need to have a friendly and helpful manner and have a sensitive approach when dealing with sensitive and confidential information.



KNOWLEDGE AND SKILLS
• Work in accordance with Trust Policies and Procedures.
• Work on own initiative within well established procedures and practices, works with little supervision, refers to Business & Performance Manager when necessary.
• Ability to problem solve, make decisions and act independently within the service.
• Maintain effective levels of communication within the team/service/divisional team(s).
• Participate in team meetings.
• To be effective, clear and accurate when using all forms of communication.
• To comply with Trust policy on confidentiality and data protection.
• Attend mandatory Training.
• Good written and verbal communication skills and helpful manner.
• Good presentation skills and attention to detail.
• Knowledge of computer software packages including internal ordering systems, Microsoft Word, Excel, Teams, Access and PowerPoint.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
• Safety
• Care
• Respect
• Communication
• Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Staff Management

· To line manage the business administration team so that they are motivated, appropriately trained and developed to deliver a professional approach and empowered with the responsibility of managing their services.

· Maintain a systemfor ensuring all facilities staff are trained to a high level and that this is monitored on a regular basis.

· Maintain systems that support any staff management including training, performance data, absence and finance.

· Manage and monitor recruitment to meet staffing level requirements, escalating delays when necessary.

· To undertake appraisals with the business admin team and monitor adherence to set objectives.

· Hold regular team meetings and routinely communicate all information about any relevant admin changes to staff within the facilities service.

· Manage the day to day coordination of the admin service in accordance with agreed policies and procedures, ensuring appropriate and adequate service is provided.

· To undertake performance monitoring of the facilities teams against key performance indicators and report this information as required.

· To ensure there is a high level of customer service within the department.

· Manage and control of risk register and ensure risk register is up to date.

· Undertakes investigations of complaints, incidents and service problems and implements changes where required.
• Maintains Facilities equipment register and ensure systems are in place for repairs and updating equipment information ready to support capital submissions.
• Support facilities management with internal and external communication and ensure team notice boards are up to date with relevant information.

· To manage and maintain office administrative procedures and standards.

· Ensure that all safe systems of work/method statements are available and kept up to date.

· To make decisions on a day to day basis in accordance with agreed policies and procedures and to escalate to the Facilities Business & Performance Manager where required.

· Ensure the completion of departmental administrative documentation e.g. annual leave monitoring, sickness absence monitoring and audit reports.

· Any other duties required to provide effective and efficient management and administration to the facilities management team.

General
• Supports the Facilities Business and Performance Manager to develop, implement and review working practices. Review, analyse and initiate changes to current systems and procedures to improve service delivery.
• Ability to investigate a variety of issues and propose solutions.
• Deal with complex enquiries.
• Identify and promote best practice and innovation to improve efficiency and productivity.
• Ensure all information held is kept up to date.
• Ensure that filing is undertaken in a timely manner and delegate tasks as appropriate.
• Investigates problems/issues and finds solutions e.g. Day to day operational decisions, delegation of work.
• Plans work schedules including coordinating contractors, suppliers.
• Determines own work within established parameters, refers to manager when necessary / Works within broad occupational parameters to manage work area.
• Provide flexible administrative and clerical cover as required.

Budget Management
• Cost control with regard to staffing levels and experience of budget management.
• All orders are made in accordance with the Trust’s standing financial instructions.
• The creation of orders, receiving of delivery notes/invoices, processing orders and authorising orders for payment in accordance with Trust policy and procedures.
• To assist management in the achievement of the annual trust efficiency programme target for the department.
• Ongoingmanagement of all external contracts including regular meetings with suppliers and ongoing monitoring.
• Authorises payments; monitors project budgets; maintain and repairs property and equipment / holds department budget.

Quality and Performance Management
• Maintain a system for retaining personnel files with all relevant staff information for the directorate.
• Maintain a system for all ordering/stock control and receipt and distribution of supplies and record centrally to assist with budget reconciliation.
• Manage a budget for stationery supplies for the team.
• Completion of risk assessments as identified.
• To be responsible for the promoting and overseeing the training matrix for all facilities staff, highlighting areas for improvement and developing action plans.
• To be responsible for the promoting and overseeing the performance activity data for all facilities services, highlighting areas for improvement and developing action plans.

Communication

· Ensure strong leadership and communication, in order to motivate and maintain morale.

· Maintain effective channels of communication in the department to ensure the efficient supervision and delivery of services and to be responsive to patients, staff and visitors views and needs.

· Regular communication to internal departments around service changes and improvement ideas.
• Liaising with all departments on tasking and planning activities, support close working relationships with areas of need.

· Communicate work procedures, motivating staff to achieve objectives
• Attend admin team / departmental meetings on a regular basis and contribute to building effective teamwork in exchanging views and ideas and communicating effectively.




This advert closes on Sunday 11 Aug 2024

Staff Management To line manage the business administration team so that they are motivated, appropriately trained and developed to deliver a professional approach and empowered with the responsibility of managing their services. Maintain a system for ensuring all facilities staff are trained to a high level and that this is monitored on a regular basis. Maintain systems that support any staff management including training, performance data, absence and finance. Manage and monitor recruitment to meet staffing level requirements, escalating delays when necessary. To undertake appraisals with the business admin team and monitor adherence to set objectives. Hold regular team meetings and routinely communicate all information about any relevant admin changes to staff within the facilities service. Manage the day to day coordination of the admin service in accordance with agreed policies and procedures, ensuring appropriate and adequate service is provided. To undertake performance monitoring of the facilities teams against key performance indicators and report this information as required. To ensure there is a high level of customer service within the department. Manage and control of risk register and ensure risk register is up to date. Undertakes investigations of complaints, incidents and service problems and implements changes where required. Maintains Facilities equipment register and ensure systems are in place for repairs and updating equipment information ready to support capital submissions. Support facilities management with internal and external communication and ensure team notice boards are up to date with relevant information. To manage and maintain office administrative procedures and standards. Ensure that all safe systems of work/method statements are available and kept up to date. To make decisions on a day to day basis in accordance with agreed policies and procedures and to escalate to the Facilities Business & Performance Manager where required. Ensure the completion of departmental administrative documentation e.g. annual leave monitoring, sickness absence monitoring and audit reports. Any other duties required to provide effective and efficient management and administration to the facilities management team. General Supports the Facilities Business and Performance Manager todevelop, implement and review working practices. Review, analyse and initiate changes to current systems and procedures to improve service delivery. Ability to investigate a variety of issues and propose solutions. Deal with complex enquiries. Identify and promote best practice and innovation to improve efficiency and productivity. Ensure all information held is kept up to date. Ensure that filing is undertaken in a timely manner and delegate tasks as appropriate. Investigates problems/issues and finds solutions e.g. Day to day operational decisions, delegation of work. Plans work schedules including coordinating contractors, suppliers. Determines own work within established parameters, refers to manager when necessary / Works within broad occupational parameters to manage work area. Provide flexible administrative and clerical cover as required. Budget Management Cost control with regard to staffing levels and experience of budget management. All orders are made in accordance with the Trusts standing financial instructions. The creation of orders, receiving of delivery notes/invoices, processing orders and authorising orders for payment in accordance with Trust policy and procedures. To assist management in the achievement of the annual trust efficiency programme target for the department. Ongoing management of all external contracts including regular meetings with suppliers and ongoing monitoring. Authorises payments; monitors project budgets; maintain and repairs property and equipment / holds department budget. Quality and Performance Management Maintain a system for retaining personnel files with all relevant staff information for the directorate. Maintain a system for all ordering/stock control and receipt and distribution of supplies and record centrally to assist with budget reconciliation. Manage a budget for stationery supplies for the team. Completion of risk assessments as identified. To be responsible for the promoting and overseeing the training matrix for all facilities staff, highlighting areas for improvement and developing action plans. To be responsible for the promoting and overseeing the performance activity data for all facilities services, highlighting areas for improvement and developing action plans. Communication Ensure strong leadership and communication, in order to motivate and maintain morale. Maintain effective channels of communication in the department to ensure the efficient supervision and delivery of services and to be responsive to patients, staff and visitors views and needs. Regular communication to internal departments around service changes and improvement ideas. Liaising with all departments on tasking and planning activities, support close working relationships with areas of need. Communicate work procedures, motivating staff to achieve objectives Attend admin team / departmental meetings on a regular basis and contribute to building effective teamwork in exchanging views and ideas and communicating effectively.

An exciting opportunity has arisen for an outstanding clinical and professional leader to join a progressive, values driven organisation. The Deputy Director of Quality, Nursing and Healthcare Professionals will lead on the day to day implementation of the key Trust strategies and will be a key leader in helping achieve our Big Ambitions. As one of two Deputy Director of Quality, Nursing and Healthcare Professionals the portfolios will be shared. Colleagues will provide joint leadership and line management over a number of portfolios related to quality governance and professional practice.

Throughhighlyvisiblenursingleadershipandattendancetoprofessionalstandards,the postholderwillleadarangeofdutiesandresponsibilitiestosupportserviceuserrecovery andindependence,safeeffectiveandevidence-basedpracticeandhigh-qualitycareacrossthetrust.

As a member of the senior nursing, healthcare professionals and quality governance leadershipteam,thepostholderisresponsibleforensuringserviceswithintheorganisation complywithCQCregistration and regulatory requirements,nationalandlocalperformancetargets,annual strategic and businessplanpriorities,andinternalclinicalandqualitygovernanceprocesses.
• Ensure that the shared organisational vision and strategic ambitions, values and culture of theTrustare actively promoted and that the post-holder provides clear leadership and is a role model for theirdelivery.
• Toprovide expert nursing advice in the development, delivery and evaluation of services across thetrust.
• Provide a professional leadership and advisory role for nursing and AHPs across thetrust.
• Demonstrate high levels of astuteness and politicalawareness.
• Responsible for ensuring appropriate quality governance arrangements are inplace.
• Ensure governance arrangements are maintained and tested to provide assurance that quality standards and outcomes are delivered for patients and their carers and that staff are supported in a safeenvironment.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

To view the details job description and main responsibilities, please see the attached job description and person specification.




This advert closes on Sunday 4 Aug 2024

To view the details job description and main responsibilities, please see the attached job description and person specification.

Compliance Administrator

Bank Partners (part of Acacium Group)

Newcastle-Under-Lyme, ST5 9QD

£23,400 per annum

Permanent

Monday-Friday (37.5 per week)

Shift Pattern: 8am - 4pm / 9am - 5pm / 10am - 6pm on a rota basis



Unlock your potential:

Due to expansion, we are looking for multiple Compliance Administrators to join our team in our brand new office. Our team is dedicated to delivering an exceptional customer experience and works together collaboratively to achieve outstanding results. We are seeking an innovative individual who can oversee all healthcare compliance matters throughout our organisation.

Bank Partners (part of Acacium Group) are an established, reputable multi-award-winning business who provide high-quality, independent staffing and services to some of the largest trusts in the NHS. We work in partnership with each of our trusts to ensure we support staff shortages across the wards, seamlessly and efficiently. Our highly skilled healthcare professionals work with us because we’re able to offer them opportunities at some of the most prestigious NHS and NHS Foundation Trusts in the UK.


Every day you will…

Resolve all candidate queries and escalating as necessary via regular email and phone communication
Take a proactive approach to ensuring candidates remain 100% compliant to work within contractual services
Work with the Recruitment and Compliance Manager to maintain efficient and accurate reporting systems
Complete DBS, ID checks and Reference checks for new starters
Liaise with internal colleagues to understand administrative task required across all functions of the business


What's in it for you?

We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

Dedication to developing you and your career- we can give you the tools, guidance you need to be successful in your career
Progression and development opportunities across a global organisation with over 20 different brands
Workplace pension scheme
Gym Flex- discounted gym memberships, UK-wide!
Regular events and incentives
Discounted Tastecard membership
Reward Portal, offering discounts on shops, restaurants and bars
Free flu vaccinations
Cycle to Work scheme
Health Assessments and Dental Insurance
Life Assurance, Critical Illness Cover and Private Medical Insurance
Annual company holiday for top performers


Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!



To thrive in this role, you must ideally have...

Great organisation skills and a high attention to detail
Previous experience within administration or compliance
Proficient IT skills and previous experience with MS Office Packages including Outlook and Excel


We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

Proud member of the Disability Confident employer scheme