Our Research client has an exciting opportunity for a Compliance Associate to join their Strategy and Operations team and support data work stream and related activities.

Key responsibilities:

• Provide administrative support for data management and other release & compliance activities; including engaging with internal stakeholders to reach effective and timely outcomes
• Engage with and escalate to our Senior Compliance Manager to ensure minimisation of risk, to allow for specialist input, or to allow for additional support to be provided from other Subject Matter Experts

Candidate requirements:

• Previous demonstrable experience in compliance administration and/or support, preferably from within the technology and/or health care industries.
• Strong data input skills
• Good working knowledge of Microsoft Office
• Strong interpersonal, verbal and written communication skills.

This role is PAYE and paying up to £21.50 per hour dependant on experience with a potential 5% bonus.

You will also benefit from paid annual leave, paid sick, paid bank holidays, pension & notice period.

The contract is initially until 30th June 2025, with a maximum potential of 18 months.

This role is based on-site at our client's Cambridge office Monday - Friday each week.

If you want to be part of a company who pride themselves on empowering and inspiring excellence, operating as a Diverse, Equal and Inclusive employer, apply today!

Please do consider applying as early as possible as we will be shortlisting applications as we receive them

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Head of Quality and Regulatory Affairs

A fast growing healthcare technology company is looking for a highly skilled and motivated Head of Quality and Regulatory Affairs to join their team. This individual will play a critical role in guiding the organisation's innovative medical products through the regulatory approval process, ensuring compliance with global quality standards. This is an exciting opportunity for someone who is passionate about navigating complex regulatory landscapes to bring cutting-edge technologies to market.

You must have demonstrable experience with successful regulatory submissions, including FDA, UKCA, and CE marking applications for in vitro diagnostics.

Role Overview

• Lead Regulatory Strategy: Develop and execute the regulatory strategy for all products across key international markets.


• Provide Regulatory Guidance: Ensure the team is up-to-date on global regulatory changes and train team members on regulatory requirements.


• Oversee Submissions: Lead the preparation and submission of regulatory applications, including FDA approvals, UKCA, and CE marking.


• Post-Market Compliance: Ensure that post-market surveillance activities comply with all regulatory requirements.


• Manage External Relations: Serve as the key point of contact for communications with regulatory bodies, Notified Bodies, and reimbursement entities.

Additionally, the Head of Quality will manage the company's quality systems, including:

• Achieve ISO13485 Certification: Lead the process to gain and maintain ISO13485 certification, ensuring full compliance with quality standards.


• Quality Management System (QMS): Oversee the company's QMS, ensuring that all staff are trained on and adhere to quality procedures.


• Audit Leadership: Lead both internal and external audits to ensure ongoing compliance.

This is an exceptional opportunity to drive the regulatory and quality functions of a company at the forefront of healthcare innovation. Ideal candidates will be passionate about bringing life-changing products to market while ensuring the highest regulatory and quality standards.

Please note: We are unable to accept applicants who require sponsorship.

My client based in March is looking for 1 x Quality Auditor to join the Manufacturing team.

PERMANENT

The shift pattern is 4 on 4 off, 06:00-18:00 hrs at a rate of £14.60 per hour.

This role includes auditing, monitoring and evaluating internal systems and procedures, whilst supporting the Operations team with technical knowledge, promoting Food Safety standards and customer requirements.

Main Responsibilities:
* Support every aspect of auditing of our quality system program, including audit planning, implementation, feedback, and re-audit assessments as required
* Identify areas requiring training and ensure they are addressed within given time frame
* Evaluate production processes for compliance with quality requirements
* Carry out verification / competency checks
* Prepare, participate, and present in 3rd party audits
* Conduct pre- and post-audit debriefs with the department managers
* Conduct full trace ability exercises
* Conduct swabbing and sampling against risk assessed schedule
* Effectively analyse data to identify areas of weakness or non-compliance
* Monitor trials and NPD (when applicable) regarding shelf life/quality/ Gas levels
* Conduct full quality shelf-life analysis and report findings/improvement actions
* Support the Quality and Compliance Manager with any issues relating to product quality, including customer complaints, rejections or withdrawals and to deputise when required

Key Skills Required:
* Relevant experience of working within a technical department and be able to demonstrate a passion for Quality Assurance.
* Good knowledge of customer requirements, fresh produce, and quality specifications
* Good planning, organisation and communication skills
* Auditing skills (including good attention to detail and the ability to investigate)
* Analytical - ability to interpret, understand and explain data
* Anticipate problems and be proactive with regards to solving them.
* Basic computer skills - Microsoft packages e.g., Word, Excel, Outlook, and Navision.
* Understanding of B.R.C. and H.A.C.C.P requirements along with Food Safety and H.A.C.C.P. Level 2 qualifications would be desirable but not essential. However, a willingness to learn and attend relevant training is.


If you have worked within a manufacturing/factory environment and possess excellent communication please apply online or on 01733 907868.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Proud member of the Disability Confident employer scheme

We have a fantastic opportunity for an Allergen Compliance Manager to join us here at Elior!

Are you passionate about food safety and compliance? Join us, and be at the forefront of ensuring allergen safety across our sites. You'll lead audits, coach teams, and implement best practices to protect our customers and drive a culture where allergen management is a top priority. If you're ready to make a real impact in food service, we want to hear from you!

This is a field-based role with a requirement to be in the business, at our sites, 4 days a week - Company car/allowance provided

In this new and important role, the focus will be on auditing and coaching the business on allergen best practices. This role will help elevate the importance the business places on the proactive management of allergens, drive compliance and awareness across the business, and develop a culture where allergen management and compliance is fundamental at all levels.

Key Responsibilities

• Carry out regular audits/spot checks of allergen activities (menu development through to service to customer) with our Site Managers. As necessary write an action plan and implement immediate corrective actions. Report back to Operational Directors. Follow up and ensure that action plans are completed and closed out.
• Carry our site-based coaching on allergen best practices where site audit findings are below Company standards.
• Ensure there is a site allergen Self-Assessment Process in place, that self-assessments are carried out, and that we drive 100% completion and greater awareness and ownership.
• Feedback to central teams (Safety & Wellbeing / Food Team) on what works/does not work from an allergen management/policy perspective in our sites, so working practises can be adapted and improved.
• Review monthly training compliance data, and discuss with operational teams to drive completion rates across the business.
• Develop a monthly reporting framework on allergen practices across the business which summarises the month's activity/findings so improvements can be taken on allergen policy and best practices.
• Support the Safety and Wellbeing team in reviewing allergen training materials to ensure up-to-date and to drive 100% compliance across the business.
• Develop and implement an 'Allergen Champion' framework to drive best practices and knowledge on allergen management across the business.
• Develop customer service standards/signage in dealing with allergen queries or questions from customers, so colleagues are better equipped and confident to deal with customer queries.

Working Pattern: Monday to Friday - 37.5 hours a week - Hybrid working

In this role:

• Proven experience in a food service operation at a management level.
• Experience in reviewing/auditing practices within a multi-site business.
• Experience in training/coaching teams and the transfer of knowledge.
• A strong understanding of allergen legislation and best practices.
• A strong communicator, highly organised with detailed follow-up skills.

With this being a field-based role, we are accepting applications from all UK locations. You must hold a full UK driving licence

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

We are offering up to £50,000 DOE plus a company car & 15% KPI performance bonus

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days
• Holiday Allowance: Relax & recharge with 33 days of holiday (including bank holidays)
• Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work
• Healthcare cover

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

Marshall Fleet Solutions (MFS) are currently looking for a Compliance Coordinator Administrator to cover maternity leave.

SCOPE OF RESPONSIBILITY:

The Fleet Administrator provides support to the Compliance team, providing excellent customer service. This role is part of the Compliance team and cover fleet booking and all general service bookings.

PURPOSE OF THE POSITION

Support all administration requirements within the Compliance Team. Liaising / working alongside Suppliers and the Customer dealing with daily reports and supporting the Compliance Department.

ESSENTIAL JOB FUNCTIONS

• Ensure that all queries and tasks are dealt with efficiently and with professionalism.
• Support colleagues daily at a highly professional level.
• Maintain all in-house excel spread sheets - Planners.
• Daily Reports - Preparation and summary of reports
• Analysing data
• Processing and reporting on traffic infringements and fines.
• Meeting KPI's
• VOR Reporting daily
• Ensure fleet is 100% safe & legal in line with the contract & KPI's.
• Supporting the management of Service/MOT Planners with accurate inputting of data
• Supporting of audit's
• V5's & RFL process for the Fleet
• Timely processing of Service documentation to ensure smooth invoicing process & to ensure we remain within KPI.
• Supporting the Compliance Team Leader with daily tasks and expectations.
• Booking the required number of services per day as per set objectives
• Escalating any issues to the team leader
• Ensuring correct booking process is always followed.

BASIC QUALIFICATIONS

Education:

• Functional skills Math's and English
• Educated to GCSE or equivalent (Grade B or above)

Experience:

• Administrative Experience - essential
• Mechanical background - desirable

Knowledge and Skills:

• Knowledge of the transport/automotive/refrigeration Industry - desirable but not essential as training will be provided.
• Database management
• Knowledge of Kerridge/R2C - desirable
• IT literate (Microsoft Office/strong Excel knowledge - Advanced level)
• Strong written & verbal communication skills to provide a professional approach to both external & internal contacts.
• Meeting deadlines, task orientated and prioritization.
• Methodical, systematic
• Excellent front-line customer handling skills, building relationships.
• Strong attention to detail - essential
• To be highly self-motivated and able to work individually and as part of a team.

Your new company
You will be working university in a vibrant, modern University which is gaining prominence both nationally and internationally with ambitious plans for their future. The main campuses are based in the cities of Cambridge, Chelmsford and Peterborough and have been transformed with major capital investments. With an excellent working environment and phenomenal benefits, this is an amazing opportunity.
Your new role
It is an essential part of the facilities and maintenance team as it is imperative that the compliance checks around the campus are kept in order and up to date to ensure complete safety. These checks would include PAT testing, Legionella testing, Emergency light testing, fire alarm testing, fire extinguishers etc.
What you'll need to succeed
You will need to have a good team player attitude whilst having experience in doing some of the above checks, or a desire to become knowledgeable around the above checks. You will need to be IT literate for this position.
What you'll get in return

• A competitive £25,000 salary
• 30 days annual leave + 8 bank holidays (plus campus wide closure for certain times of the years).
• Excellent pension scheme - chance to join LGPS.
• Ongoing training and development.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Why join Marshall in this role

The Quality Coordinator will support the quality team by ensuring the smooth operation of quality processes and procedures. The role involves administrative tasks, coordinating quality activities, and compiling reports to assist in maintaining product and service standards. The individual will work closely with internal teams to ensure compliance with company policies and help identify opportunities for improvement.

This role is a 12 month fixed term contract.

Your responsibilities will include:

Administrative Support:

• Provide administrative support to the quality team, including maintaining accurate records, updating databases, and ensuring documentation is up-to-date.
• Assist in preparing materials for quality meetings, including agendas, reports, and presentations.

Coordinating Quality Activities:

• Organise and schedule internal audits, inspections, and quality reviews.
• Assist in tracking and following up on corrective and preventive actions to ensure timely completion.
• Help coordinate cross-departmental communication related to quality activities and ensure smooth workflow.

Reporting and Documentation:

• Compile quality data and prepare regular reports for management, including tracking key performance indicators (KPIs).
• Maintain records of quality inspections, audits, and corrective actions, ensuring they are easily accessible.
• Assist in preparing documentation for external audits and certifications.
• Control and purchasing of Standards used across the company.

Customer Feedback and Complaints:

• Support the resolution of customer complaints by gathering information and helping to monitor actions taken to resolve issues.
• Maintain logs of customer feedback and complaints, ensuring proper documentation and follow-up actions are recorded.

Training and Communication:

• Assist in preparing and distributing training materials related to quality processes.
• Support communication efforts to ensure all staff are aware of quality standards and updates to procedures.

Compliance:

• Help monitor compliance with company quality standards and alert the relevant teams to any deviations.

Apply if you have most of the following:

• Experience in an administrative or support role, preferably in a quality or compliance environment.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and other administrative tools.
• Data Management: Proficiency in using databases and software tools to track and manage quality data, documents, and reports.
• Reporting: Experience in preparing reports, gathering data, and presenting it in a clear and concise manner.
• Document Control: Familiarity with managing and maintaining accurate documentation, ensuring records are updated and accessible.
• Attention to Detail: Ability to manage multiple tasks while maintaining accuracy and attention to detail in administrative work.
• Organisational Skills: Strong organisational skills to manage records, track actions, and support the quality team in staying on schedule.
• Communication: Good communication skills to effectively interact with internal teams and support reporting and documentation.
• Problem-Solving: Ability to support the resolution of issues by gathering relevant information and following up on actions.
• Teamwork: Work well with others, supporting the quality team and collaborating across departments when necessary.

The benefits we will offer you include:

• 27 days holiday increasing with service up to 30 days (option to buy /sell)
• Pension contributions up to 9%
• Medical cash plan
• Extensive flexible benefit program including Cycle to Work
• Life assurance at 4x basic salary
• Enhanced parental leave and pay
• Paid volunteering leave
• Access to industry leading wellbeing resources and tools

#LI-DS1

#LI-Onsite

IND01

This role will give you the chance to play a key role on ground-breaking and high-profile defence projects with values in the hundreds of millions. You'll be part of an industry-leading team, working with Marshall and other major defence stakeholders and Primes.

Purpose of the position

Overall responsibility for delivering the Quality strategy for all Marshall activities across differing Business Lines, focussed primarily on product conformance and service delivery, whilst ensuring adherence to best practice protocols, regulation and compliance, locally and internationally.​

Accountability

Ensure that all services delivered by, and all products supplied by, all Marshall entities comply with the Customer requirements; applicable to engineering, manufacturing and maintenance operational areas under jurisdiction at all times during the conduct of normal operations.

Responsibilities:

• Ensure adherence to health and safety regulations and promote a safe working environment within the organisation.​

• Development and implementation of the Quality strategy and systems in compliance with all regulatory requirements instituted by local and international authorities.​

• Support the environmental management system to minimise environmental impact and comply with relevant regulations.​

• Plan and conduct quality inspections and assessments to monitor compliance with quality standards and identify corrections and areas for improvement.​

• Independently oversee quality control procedures for manufacturing and assembly processes to ensure customer quality and design requirements are met.​

• Lead investigations and root cause analysis for identified non-conformances, setting and implementing timely corrective actions.​

• Collaborate with cross-functional teams to implement preventive actions to drive continuous improvement.​

• Embed a culture of quality into the organisation through providing training and guidance to employees on quality standards, processes, and regulations.​

• Work with the Supply Chain team to develop product quality improvements throughout the supply chain.​

• Establish and maintain effective collaboration with the appropriate Marshall teams to support the Quality aspects of programme bids and product development

• Support Business Line delivery performance by establishing and improving 'right first time' KPIs

• Delivery of bid and project Quality requirements

Tasks:

• Responsible for ensuring Customer product and service issues are dealt with in a timely and effective manner.

• Improve Customer performance, demonstrated by KPI improvement, through the application of a consistent approach to Quality.

• Proactively support the reduction of incidents and customer complaints.

• Provide relevant, accurate data, metrics and reports on performance for Quality aspects, analysing data and developing strategies to improve.

• Responsible for ensuring all activities, processes and procedures are carried out to the highest quality and accuracy standards.

• Provide leadership and support on all matters relating to product recall and containment from Customers, through to all tiers of the Supply Chain

• Act as a Subject Matter Expert (SME) and provide relevant advice and guidance to support development of overall strategic planning.

• Develop and maintain an appropriate system to identify and manage safety risks within the business and ensure the emergency response system is regularly tested.

• Comply with all Customer inspection and product release processes

• Manage budget and financial planning to ensure all Quality requirements can be met.

• Ensure recruitment and development of suitably qualified and experienced Quality staff to support the business

Capability

Behavioural Competencies:

• Lead, motivate and develop a diverse team of engineers and specialists, setting objectives, managing performance and ensuring that staff have the necessary skills to deliver functional/operational objectives.

• Unrelenting focus on the customer and their needs with a desire to provide outstanding customer service.​

• Able to shape a diverse, collaborative and inclusive culture by putting people at the heart of everything.​

• Operate at the highest standards of integrity and fairness.​

• Being a source of comfort and empathy for understanding difficult people issues

• Maintain competitive edge through innovation and creativity, finding imaginative solutions to evolving customer demands and demonstrating a spirit of adventure.​

• Highly collaborative mindset, placing emphasis on openness, honesty and transparency.

• Demonstrate an understanding of diverse International customs and traditions that may affect how people behave and understand Quality Control.

Technical Competencies:

• Proven experience in the implementation and development of Quality strategies, Management systems and behavioural based improvement programmes.

• A background in Product Control and Assurance within safety critical, complex engineering industries.

• The ability to review and interpret all elements of product conformance, design requirements, technical drawings and data.

• The ability to interpret Customer queries and requirements to help build compliant bids and proposals for new services and products.

• Experience in 'Lean' methodology and continuous improvement

Education:

• An academic degree or equivalent, in a technical discipline, from a university or other higher educational institution recognised by the competent authority or quality based discipline.

• Professional qualification, chartered status or equivalent experience.

• Deep knowledge of area of specialism combined with broad knowledge of the industry and the relevant external environment (legislative, regulatory, best practice standards, etc.).

• Strong influencing and stakeholder management skills; able to wield influence over other senior leaders across Marshall and partner organisations.

• Ability to set the appropriate culture for a high-performing function.

• Experience of developing internal relationships at a senior management level.

• Experience of leading delivery within a complex organisation with multiple competing demands.

• Ability to maintain a strong connection between the professional service area and the business environment.

• Significant people management experience with experience of leading a multi-disciplined workforce.

• Proven financial management skills and strong commercial acumen.

Experience:

• Quality strategies, methodologies & tools: Significant experience in developing and implementing world class aerospace compliant quality assurance strategies, methodologies, tools and systems.​

• Regulatory Compliance: Legacy of adherence to aerospace quality and safety regulations

• Audits: Demonstrated ability to monitor compliance through conducting quality audits, inspections and assessments, and leveraging insights to improve compliance.​

• Business Management Systems: Skilled at establishing and overseeing quality and safety management procedures across cross-functional teams.​

• Quality Assurance: Proven history of leading investigations into quality incidents to find the root cause, and collaborating with cross-functional teams to implement effective corrective actions and continuous improvements.​

• Quality Control: Legacy of implementing corrective and preventive actions to address quality issues and drive continuous improvement.​

• Culture Championing. Skilled at embedding a culture of quality, environmental consideration and health and safety into the organisation through providing training and guidance to employees.​

Additional local needs

• There will be approximately 10% of travel involved with this role to other MA sites (both UK & International travel).

About Marshall

Marshall is an independent, family-owned UK company with a diverse portfolio of businesses and a shared commitment to keeping our customers moving forward.

Whether that is supporting global armed forces to deliver mission-critical activities, keeping the UK distribution industry on the road, creating new sustainable communities where people can live and thrive, or developing the next generations of industry talent - we are incredibly proud to have been building extraordinary futures since 1909.

Marshall Group is an Equal Opportunity Employer

Marshall Group is an equal opportunity employer and values a diverse and inclusive workplace.

#LI-SD1

PURPOSE OF THE POSITION

Support all administration requirements within the Compliance Team. Liaising / working alongside Suppliers and the Customer dealing with daily reports and supporting the Compliance Department.

ESSENTIAL JOB FUNCTIONS

• Ensure that all queries and tasks are dealt with efficiently and with professionalism.
• Support colleagues daily at a highly professional level.
• Maintain all in-house excel spread sheets - Planners.
• Daily Reports - Preparation and summary of reports
• Analysing data
• Processing and reporting on traffic infringements and fines.
• Meeting KPI's
• VOR Reporting daily
• Ensure fleet is 100% safe & legal in line with the contract & KPI's.
• Supporting the management of Service/MOT Planners with accurate inputting of data
• Supporting of audit's
• V5's & RFL process for the Fleet
• Timely processing of Service documentation to ensure smooth invoicing process & to ensure we remain within KPI.
• Supporting the Compliance Team Leader with daily tasks and expectations.
• Booking the required number of services per day as per set objectives
• Escalating any issues to the team leader
• Ensuring correct booking process is always followed.

BASIC QUALIFICATIONS

Education:

• Functional skills Math's and English
• Educated to GCSE or equivalent (Grade B or above)

Experience:

• Administrative Experience - essential
• Mechanical background - desirable

Knowledge and Skills:

• Knowledge of the transport/automotive/refrigeration Industry - desirable but not essential as training will be provided.
• Database management
• Knowledge of Kerridge/R2C - desirable
• IT literate (Microsoft Office/strong Excel knowledge - Advanced level)
• Strong written & verbal communication skills to provide a professional approach to both external & internal contacts.
• Meeting deadlines, task orientated and prioritization.
• Methodical, systematic
• Excellent front-line customer handling skills, building relationships.
• Strong attention to detail - essential
• To be highly self-motivated and able to work individually and as part of a team.