Total 3 Manager level Quality Assurance / Control job vacancies in Wednesfield, Wolverhampton

An exciting opportunity has arisen to work across both, Walsall Healthcare NHS Trust and The Royal Wolverhampton NHS Trust, in the role of Head of Nursing - Quality. Reporting to a Deputy Chief Nursing Officer, you will work collaboratively across both organisations to ensure that quality and safety are central in our pursuit of providing high quality patient care and experience.



In conjunction with a Deputy Chief Nursing Officer, the post holder will be required to define, scope, plan, manage and deliver the activities of nursing and midwifery quality improvements with clear project management structures and outcome measures to ensure that systems and processes are in place to consistently deliver the fundamentals of care across nursing and midwifery in all care settings within both Trusts. Furthermore, the post holder will lead the implementation and delivery of any agreed quality and safety monitoring approaches and accreditation programmes for the clinical areas and provide advice, guidance and support to Ward/Department teams on quality and safety issues.

The post holder will be an excellent nursing or midwifery leader, and a role model, highly visible in the clinical areas to implement and monitor the quality of care and to ensure that the fundamentals of care are consistently delivered. The post holder will have a proven track record of delivering quality improvements in nursing and midwifery care to ensure that the highest quality and evidence-based care is provided to all patients.



This is an attractive role that will suit to a highly experienced senior nurse or midwife, with demonstrable experience in quality and safety improvements and wider quality agendas. A strong track record of achieving outcomes for the benefit of patients, and a strong focus on patient and staff experience and quality of care is essential. You will be supported to utilise your skills and experience and further grow as an expert and leader to meet your future aspirations.

If this role is of interest to you and you feel that you meet the person specification requirements, then we want to hear from you!



The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.


This advert closes on Wednesday 28 Aug 2024

Ensure High Quality, safe and effective clinical care Work with the divisional clinical teams to embed systems and processes to deliver the highest quality patient centred care. Ensure systems are in place to monitor the quality of care to ensure that all clinical areas are delivering ongoing improvements in the standards of nursing and midwifery care based on best evidence based practice. Lead on sustainability of the agreed quality and safety monitoring and accreditation programmes to expand the scope of quality improvement into every aspect of patient care and experience. Implement the agreed quality monitoring systems across both Trusts, evidencing and monitoring the nursing contribution to both national and local quality standards of care the delivery of patient safety and the prevention of harm in line with local and national standards. Ensure systems are in place to provide opportunities for learning and sharing good practice. Ensure immediate actions are taken when professional standards fall short of those expected. Apply advanced theoretical, evidence based and practical knowledge when delivering and shaping continuous quality initiatives. Undertake audits and relevant nursing research. Identify risks associated with the nursing and midwifery delivery of high-quality patient care, escalating risks to the senior management teams as appropriate and implementing action plans to mitigate them. Ensure nursing and midwifery risks are included on the corporate risk register as and when required, adhering to the established risk management process. Work closely with the Clinical governance teams, ensuring that learning from Serious Incidents and Internal reviews, complaints and claims are translated into learning and improvements across all clinical areas at both Trusts. In collaboration with the Deputy Chief Nursing Officer and other member of the senior nursing and midwifery teams, lead on quality visits to the clinical areas, providing feedback to the clinical teams and written reports. Support ward managers and matrons with the development, implementation and monitoring of action plans to improve the quality of care. Work in collaboration with the Quality Improvement Teams to implement quality improvement initiatives in the clinical areas. Scope and implement national and international best practice applicable to the clinical areas. Facilitate programmes of organisational change for key projects in partnership with key stakeholders. Ensure meaningful multi-disciplinary involvement across all stakeholders, sufficient to negotiate and secure commitment to sustainable change. Facilitate and co-ordinate a range of Corporate, Local Commissioning and National Initiatives associated with the patient safety and quality agenda. Implement local monitoring systems/tools to ensure Ward/Department compliance with statutory and national standards (CQC, NHSLA etc) and participate fully in regulatory assessment and scrutiny processes. Working with the Divisional Directors/ Heads of Nursing and matrons facilitate the delivery of the nursing and midwifery aspects of the quality improvement plans. Undertake clinical activity, with a visible presence to patients and staff, whilst monitoring the quality of care and experience of patients in all clinical settings. Actively seek out and organise systems to capture the patient experience liaising with the Patient Experience Leads. Provide leadership, guidance and exercise judgement in making challenging decisions within current best practice guidance, relevant legal frameworks and with clear understanding of the relevant professional and applied ethical frameworks. Ensure co-production is embedded when redesigning any quality pathways. Support the effective management of patient pathways and flow through both organisations, ensuring the quality, safety and best patient experience is upper most in all decision. Ensure that everyone within sphere of care is treated with dignity and humanity, understanding individual needs, showing compassion and sensitivity, and provide care in a way that respects all people equally. Deliver and undertake clinical work / shifts as required commensurate the band.

The post holder will be responsible for: Managing the teams business support function Liaising with functions across the ICB and its partners. Managing all corporate business returns, including planning returns. Developing and implementing a robust management system to ensure information is effectively managed and best practice is shared across the team, Directorate and the wider health and social care organisations. Taking a lead in the coordination of training and development and recruitment activity across the Department. Operational requirements Working within the overall strategic objectives, devise, implement and monitor the Tactical and Operational plans put in place to achieve the strategy. Provide operational management to the SCC function. Interpret, develop, and implement qualitative and quantitative measures to determine performance against the organisational strategy. Report progress against the strategy through personal representation at senior management forums and by written reports to appropriate boards and groups of staff. Present complex information on all aspects of function practice in a clear, understandable, and audience-appropriate manner. Ensure that best practice is developed and delivered at organisational and departmental levels. Challenge ways of working and persuade, motivate, and influence other senior managers to realign their practice where necessary. Personally lead, support, and contribute to formal negotiations with senior level staff from external stakeholders, providing a high level of negotiating expertise to secure the most advantageous arrangements. Advise on innovative opportunities and support all departments in their strategies and programmes to maximise service benefits. Oversee the tracking of progress against plans and transition milestones, ensuring appropriate processes are in place to flag issues, risks, and concerns with the relevant stakeholders. Devise, manage and update policies and procedures for the SCC, ensuring the adoption of best practice methodology, rules, standards, and thresholds. Disseminating these methodologies etc. to staff within the department and throughout the organisation. Collect and report on information of expenditure within the organisation and other relevant governing bodies. Planning and Organisation Contributes to the development and implementation of general policy and service development. Drives and leads development and improvement of processes. Ensures stakeholder representation is engaged throughout the cycle. Drives process efficiency in the continuous development of the end-to-end cycle and its associated performance metrics. Responsible for linking people, resource, and strategy to organisational strategy. Policy and Service Development Develop plans and seize opportunities, mitigate threats, and deliver the ICBs strategic objectives. Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines, and service level agreements (SLAs) which may impact services and Sector. Proposes changes to own function making recommendations for other service delivery. Contribute to the review and development of existing information management systems and contribute to the development of an integrated systemwide approach to patient care. The post holder will need to maintain a good knowledge of emerging policies from government departments that effect or influence local delivery. Financial and Physical Resources The post holder will have responsibility to ensure that resources allocated to the SCC are used efficiently and effectively. Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of this responsibility. Constantly strive for value for money and greater efficiency in the use of budgets and to ensure that they operate in recurrent financial balance year on year. Staff Management Support and line manage staff working within the SCC. To forge positive working relationships, to support an effective matrix approach to achieve NHS objectives. To work in a matrix management style and to foster close working relations with other managers within health and social care. To manage, motivate and develop staff within the team to ensure that they can deliver the responsibilities of the IC, including the management of disciplinary procedures as required, undertake staff consultation, and consider welfare and safety matters, taking into account instructions and guidelines issued. To recruit as necessary and performance manage a team that delivers a range of tasks within a matrix structure in a new and challenging environment. Use appraisal and development policy and procedure at ensure that appraisals are undertaken regularly. Information Management Responsible for devising, developing, and implementing appropriate information sharing systems to: facilitate effective working practices for the end-to-end processes and ensure accurate analysis of management information. Responsible for the operation and maintenance of information systems, adapting systems where necessary to suit changing information needs. Ensure processes and staff behaviours are in place for appropriate information sharing. Research and Development Ensures that relevant groups can access best practice and current information. Ensures that benefits from research and development and from innovation are realised by stakeholder organisations.