Total 28 Quality Assurance / Control job vacancies in Cardiff, CF11 9AD

Quality Assurance and Contract Monitoring Officer needed in Cardiff Paying £19.81 per hr ref 1406384

Full time hours on a temporary basis

The Children’s Services Commissioning Team within Cardiff Council are responsible for the delivery of externally commissioned services to children, young people and their families known to, or involved with Cardiff Children’s Services. The service is committed to working with and developing the market to increase the quantity and quality of services available to Cardiff Children, Young People, and their families within the Cardiff area. The Children’s Services Commissioning Strategy: Right Home, Right Support and Children’s Services Directorate Strategy, Delivering Excellent Outcomes in Children’s Services provides the basis for the activity we are undertaking. The Cardiff, Children’s Services Commissioning Team wish to appoint a Quality Assurance and Contract Monitoring Officer work within the Children’s Services commissioning function in Cardiff Council. This is an exciting opportunity to enhance how Children’s Services work with local providers, the wider market, stakeholders, and external agencies ensuring quality of provision and identifying opportunities for improvement in the services available to our children, young people and their families. The role will be integral in strengthening and maintaining the relationships with providers, understanding the pressures within the sector and supporting them to meet the current and changing needs of our children, young people and their families and will be crucial in the delivery of cost effective and high-quality outcomes. We wish to appoint an individual who can demonstrate effective analytical, communication and engagement skills. Experience of commissioning, procurement and contract monitoring and management, preferably in the public sector, is an essential requirement of this post. This is a hybrid role with requirements to attend the office and visit sites to do inspections so the ability to travel around Cardiff if essential.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Ref: 000347

Contract: Permanent

Salary: £25,979 per year

Hours: Full-time; 37 per week

Based: Ena Hughes Resource Centre, Ellesmere Street, Failsworth, M35 9AD

Closing Date: Sunday 3rd November 2024

Interview Date: Friday 22nd November 2024

Apply now:

For full information about the MioCare Group, about this particular role and for details of how to apply please click the link below:

https://www.miocare.co.uk/working/current-vacancy/?permalink=quality-monitoring-officer

Ensuring the delivery of high quality, safe services is fundamental at the MioCare Group.

Our Quality Monitoring Officers play a vital role in monitoring quality and compliance whilst demonstrating a culture of continuous learning, development and improvement.

Working within a small team you will support Registered Managers by providing and supporting with the use of a range of tools, methods and techniques which support them in evidencing the work they do and the outcomes achieved for and with the people they support.

Key Responsibilities:

• You will work with the Quality Lead to fully implement the Group’s Quality Assurance Framework ensuring that all quality standards are achieved and maintained.
• You will undertake spot checks and audits, identifying areas of both best practice and non-compliance, escalating inconsistencies and errors as required.
• You will contribute to the presentation of data and information in various formats to include formal reports and visual representations for a variety of audiences and purposes.
• You will be proactive in identifying areas of best practice and new initiatives which will support the Group to continuously learn, develop and improve.
• You will maintain a focus on the people we support, liaising with people who use our services and their families to ensure they receive the best possible service from the MioCare Group.

Right to work:

We do not hold a Sponsor Licence and are therefore unable to progress applicants requiring sponsorship to work in the UK)

About MioCare Group CIC:

The MioCare Group delivers high quality care and support. As an Oldham Council Community Interest Company, we are driven to deliver the best outcomes for the service users and communities we serve. Find out more at www.miocare.co.uk

Right To Work

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

A fantastic opportunity for a Quality Assurance Technician, based in Cardiff, to ensure production standards are met and maintained for products before they leave site.

Hours: 07.30 - 16.00 (Mon - Thu) & 07.30 - 14.00 (Fri)

Salary: £28 - £29k per annum

Duties include;

• Maintain Quality Management Systems including document control, review and create documents, work instructions, dashboards, and other quality administrative tasks.
• Complying with all standards, internal policies and legal regulations.
• Carrying out in-process quality inspections and audits.
• Identifying and reporting non-conformities.
• Ensure compliance with ISO 9001, 14001 and 45001.
• Maintain waste management system liaising with external providers.
• Measuring equipment - control and calibration.
• Assist in non-conformance system maintenance.
• Assist in customer complaints system maintenance.
• Assist in Quality Management Systems maintenance:

1. Document control.
2. Maintain quality dashboards up to date.
3. Maintain quality documentation up to date.

• Create/update standard operating procedures where required.
• Provide quality procedures training where required.
• Keep training records up to date and maintain training matrix for all departments.
• Participate in improvement projects.
• Support the Quality Manager in internal and external audit preparation.
• Deal/provide support with day-to-day quality issues.
• Ensure product compliance with required standards.
• Holiday/sickness cover for quality controllers.

Essential Experience

• Proven experience of working in a similar role.
• Experience of working in a manufacturing environment.
• Understanding of technical drawings (desirable).
• Understanding of ISOs in general but particular experience in ISO's 9001, ISO 14001 and ISO
• 45001 (desirable).
• Computer literate - experience using Microsoft Excel, Word and Outlook.
• Experience of using manual measuring equipment - vernier calipers, micrometers etc.

For more information, please contact Naomi on 07506 949615.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Position: CREDIT CONTROL SUPERVISOR
Location: St Mellons, Cardiff CF3 0LT
Salary : £33,000 - £35,000 (depending upon experience)
Contracted Hours: 37.5 hours per week (full time)
The Company
Shaw healthcare is the largest employee owned healthcare company in the UK employing more than 3000 members of staff and providing care to over 2000 people across 65 care homes and supported living services.
The Role
An opportunity has arisen for a Credit Control Supervisor to work within the Finance department based at the Head Office in St Mellons, Cardiff.
Reporting to the Income and Credit Manager the key responsibilities will include:

Ensuring invoicing and collection of cash in relation to local authorities and the NHS is carried out on a timely basis.
Providing direct supervision and support to other members of the Credit Control team.
Liaising with operations staff to ensure resident fee information is received and complete.

Experience and Skills
You will need:

Experience of working in a credit control environment in a service sector.
Previous supervisory experience
Excellent written and verbal communication skills.
Good MS Office skills including Excel, Word and Outlook.
Experience of working in the care home sector would be beneficial but not essential.

Benefits

20 days annual leave plus 8 bank holidays.
Staff discount scheme.
Employee Ownership bonuses (subject to company financial performance).
Free on-site parking.
Enrolment into the NEST pension scheme.

Central Services

Employer: MioCare Group

Ref: 000306

Contract: Permanent

Salary: £30,000 per year

Hours: Full-time; 37 hours per week

Base: Ena Hughes Resource Centre, Ellesmere Street, Failsworth, M35 9AD

Closing Date: 5pm, Wednesday 16th October 2024

Shortlisting and Interview Dates: Interviews will take place on Friday 8th November 2024

Apply now:

For full information about the MioCare Group, about this particular role and for details of how to apply please click the link below:

https://www.miocare.co.uk/working/current-vacancy/?permalink=quality-lead-central-services

Ensuring the delivery of high-quality, safe services is fundamental at the MioCare Group.

The Quality Lead plays a vital role in setting the standard and monitoring quality and compliance, while demonstrating a culture of continuous learning, development and improvement.

You'll lead a small team who provide a range of tools, methods and techniques to Care Quality Commission-regulated services and also non-regulated services, supporting colleagues as they evidence the work they do and the outcomes achieved for and with the people they support.

Key Responsibilities:

• You will be responsible for the leadership and management of the Quality Monitoring Officers, ensuring the delivery of an effective, efficient and professional service.
• You will work with the Quality and Workforce Development Manager to devise audit programmes and to develop tools which support the implementation of the Group’s Quality Assurance Framework.
• You will monitor quality related recommendations from external sources and consider how learning can be utilised to shape our service delivery.
• You will be confident in working with various data sets for the purpose of collating information, carrying out data quality checks, identifying themes, trends and next steps and writing reports for a variety of purposes and audiences.
• You will work with the wider team to produce performance dashboards with a focus on quality, compliance and outcomes for the people we support.

Key Requirements:

• You can demonstrate that you have experience of working with a focus on quality, identifying opportunities to help drive continuous improvement.
• To be able to deliver this role well, you’ll need excellent team-working and interpersonal skills to build productive and effective working relationships with colleagues and external agencies.
• Highly organised, you’ll have great attention to detail and help to reinforce our high standards.

Right To Work:

We do not hold a Sponsor Licence and are therefore unable to progress applicants requiring sponsorship to work in the UK)

About MioCare Group CIC:

The MioCare Group delivers high quality care and support. As an Oldham Council Community Interest Company, we are driven to deliver the best outcomes for the service users and communities we serve. Find out more at www.miocare.co.uk

Right To Work

Providing specialist Information Governance advice and guidance to Primary Care projects and supporting the ongoing development and deployment of the Welsh IG Toolkit. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. This is an exciting time to join the SWBMT Programme and is an excellent opportunity for you to further your career, so if you feel that you have the knowledge and experience required to undertake this challenging role then we would like to hear from you.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply

The Band 5 Business Support Manager will play a crucial role in ensuring the smooth and efficient operation of our busy IPC team. You will be responsible for providing comprehensive administrative and business support, managing day-to-day operations and supporting the team in delivering high-quality care. Key responsibilities: Provide effective business support to the IPC team, including diary management, high quality minute taking and coordinating meetings, reports and various project support work. Oversee financial administration, including budget monitoring, procurement and invoice processing. Will require knowledge and experience of using Oracle. Assist in the preparation or reports, presentations and data analysis to support decision making. Manage HR related tasks such as recruitment, onboarding and staff development. Will require knowledge and experience of using ESR and Trac systems. Liaise with internal and external stakeholders, ensuring clear communication and collaboration. Develop and implement efficient administrative processes to improve workflow and productivity. Maintain accurate records and ensure compliance with organisational policies and procedures.

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Quality & Compliance Improvement Adviser
Location: Cardiff
- With occasional travel across other serco offices in West Midlands, dependent on business need.Full Time, Permanent



Our Skills and Employability business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work. At Serco we are committed to supporting economic recovery post-Covid and are proud to be able to support the government’s Plan for Jobs. Along with our partners, we were delighted to have been selected by the Department for Work and Pensions (DWP) to deliver the Restart Scheme in Wales and West Central England, supporting eligible individuals to find jobs in their local area.

The Restart Scheme helps people who have been unemployed and in receipt of Universal Credit or Jobseekers’ Allowance (IB) for at least 6 months to get back into work. We comprehensively assess Participants’ needs and motivations using our evidence-based employability model and work with our network of trusted providers and partners to help break down barriers to work, enabling them to progress towards a more secure future.

We are expanding our team and are now recruiting a Quality & Compliance Improvement Adviser to support the Quality Improvement & Audit Manager and Operations Manager in ensuring that the quality of service delivered via Serco’s internal delivery meets contractual, regulatory and legislative requirements.

You will report directly into the Senior Quality & Compliance Improvement Adviser, however you will equally be part of the Serco Restart Operational Team.

You will primarily be based at our office in Cardiff, 5 days per week, with occasional visits to additional locations, including our sites in Birmingham, West Bromwich and Coventry, accoridng to buisness need.


Key Accountabilities

Quality Assurance and Compliance

- Support the Serco Restart self-delivery team with their development of systems and processes that ensure contractual compliance, minimise financial risk and ensure the quality-of-service delivery to service users
- Provide the Quality Improvement & Audit Manager and Serco Operations Manager with required quality assurance and compliance reporting as appropriate
- Act as the nominated local expert for quality assurance and compliance within the business
- Work closely with key internal and external stakeholders to ensure the needs to the customer and business unit are delivered in full

Audits

- Manage a schedule of ongoing audits and observations to ensure the quality and compliance of service delivery
- Coordination and management of any regulatory audits and inspections including readiness reviews.



What you’ll need to do the role:

To be successful in the role you will need experience of working in a compliance environment. You will need strong IT skills, with particular emphasis on MS Excel and MS Office 365 software, and have strong communication skills, excellent interpersonal skills and the ability to work across a number of work streams.
You will need to be confident to communicate through a variety of media, be highly organised with the ability to work to fixed deadlines, whilst maintaining high standards of accuracy and attention to detail, and when necessary be confident to challenge managers regarding compliance failures.

Understanding of DWP/welfare to work/ employability market environment is desirable but not essential.

This role requires Baseline Personnel Security Standard (BPSS) – covering pre-employment checks.


Why Serco?

- Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that truly touch people’s lives.
- A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
- Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.



What we offer:


- Salary range £26,000-£30,000
- Serco discounts which include cinema, Merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships
- An autonomous and supportive culture
- The chance to make a positive difference to public sector services in a company passionate about diversity and inclusion


About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

The ideal candidate will be an excellent communicator, team player and flexible in order to support the diverse workload of the team. Furthermore, they will be required to work with a wide range of governance, project and technical colleagues within DHCW, and have good organisational awareness. Candidates need a high-level understanding of data protection and experience of operating at a senior level. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Cadwyn is a community housing association based in Cardiff. We are a diverse business with experience in social housing management and development, social lettings, market lets and sales, commercial regeneration and an amazing recycling project.

​Due to recent changes and expansion in the team, we are looking to recruit a Compliance & Estates Surveyor to join our Property and Maintenance team.

​​This role is responsible for supporting the delivery of all landlord health and safety functions to ensure statutory compliance and best practice across the organisation’s homes. The role will assist the Compliance & Estates Lead to deliver all estates services and facilities management.

​At Cadwyn our staff work in an agile way, working mostly at home (if appropriate to the role) with the ability to hot desk at our main office in Cardiff or to work from any other suitable/convenient location. This role will mostly be field based.

What we offer:
The chance to work for an organisation with strong values: Kindness, Honesty, Fairness and Respect
A great pernament full time opportunity, with a working week of 35 hours
25 days holiday per year (increasing to 30 with length of service), plus bank holidays pro rata
Agile and flexible working opportunities
Ongoing training and development at a pace to suit you
Access to a great Pension Scheme
Medicare health cash plan
Health and wellbeing support
An annual flexible cash benefit
A cycle to work scheme

What we need someone who:
Is qualified to HNC/HND/Degree level or equivalent in a construction related subject
Is competent with Microsoft Office packages
Has experience of Health & Safety and compliance in social housing
Has strong technical knowledge of compliance in social housing, in particular fire safety, asbestos, legionella and HHSRS
Has experience of engaging and managing contractors and working with tenants
Is well organized, able to prioritise workload
Has good people/communication skills​

For further information and to apply, please visit the 'work with us' section of Cadwyn's website www.cadwyn.co.uk

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac