At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.



Base Location: Warrington with regular travelPermanent / Full Time
£25,000 per annum + Excellent Corporate Benefits Package

Here at Serco, we are looking for a Compliance Officer for our Asylum Accommodation and Support Services Contract (AASC). We focus on providing a high standard of accommodation for the service users we house through a combination of both reactive and planned maintenance, completed by our team of multi skilled maintenance operatives and approved contractors.

It really is an exciting time to become part of our AASC contract as we embark on a significant period of growth! Working as part of our dedicated team, you will carry out compliance inspections of properties accommodating our service users, take ownership for collating data and producing performance reports, as well as:


- Conduct a full compliance review of any identified non compliances and liaise and support various departments to ensure compliance
- Work collaboratively with internal and external stakeholders as required, such as Local Authorities, police, health services, other stakeholders and other teams within the AASC family


What you’ll need to do the role

First and foremost, you will have sufficient experience in using basic IT programmes, such as Word, Excel and Teams. Also, the drive to learn new systems to allow you to adapt into the role.

You must have proven analytical, influencing, persuading, and negotiating skills and experience and the abilities to build strong relationships.

Finally, you will be committed and dedicated to support across our Serco regions – you must hold a valid UK driver’s licence.

Why Serco

Meaningful and vital work - With approximately 20,000 asylum seekers and more than 5,000 properties you’ll be delivering an essential service that touch people’s lives.

A world of opportunity
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer


- Up to 6% contributory pension scheme
- Serco benefits package
- includes cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
- Serco ShareSave
- where employees can own a part of the company and invest in their future.
- Employee Assistance Programme
- A company passionate about diversity and inclusion
- Childcare vouchers
- Bike4Work scheme
- A safe and supportive culture
- The chance to make a positive difference
- A company passionate about diversity and inclusion
- Flexible / agile working


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

The role
There is an exciting opportunity that has arisen within the Adult Safeguarding and Quality Assurance Team for fixed term full time Assistant Safeguarding and Quality Officer. This is a fixed term contract until 10 October 2024.

The primary focus of the role is to support safeguarding and quality officers to work with local services which deliver care and support to make quality improvements. In addition to this, the post holder will work closely with the adult safeguarding managers to undertake project work to explore adult safeguarding and care quality data and provision within Warrington.

We are looking for someone with experience of working in a social care or health setting with adults and/or older people. Experience of safeguarding, multi-agency working and working as part of a team would be desirable, however, training will be available. Commitment to providing a quality service is expected and new ideas for improvements are welcomed.

The successful candidate will demonstrate:

Excellent interpersonal skills and communication skills both written and verbal.
Excellent organisational skills.
The ability to manage their time efficiently.
Resilience to work in a fast-paced role.
In return we offer:

A visible, approachable and enthusiastic management team.
Priority planning of regular supervision.
Agile working with access to a new office building in the centre of town a minimum of two days per week.
Regular training and development opportunities.
If you would like to speak to someone about this role please contact Katie Worswick- Service Manager, Safeguarding and Quality Assurance on 01925 442968/ katie.worswick@warrington.gov.uk

We look forward to receiving your application.

Please visit www.warrington.gov.uk/jobs for further details.

DBS clearance is required.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Warrington Borough Council is a Disability Confident employer

Proud member of the Disability Confident employer scheme

Summary

Job Description for Assurance Leader:

There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.

We're an organisation that's here to experiment and push the limits of what's possible. So, if you're keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.

The role will provide confidence as to whether NNL is operating in a legal and compliant manner, meeting its regulatory and stakeholder requirements in the topic areas of technical, engineering, design, management systems, project management, corporate governance, risk management, finance, procurement and commercial. It will do so by carrying out 3rd line oversight of the company's internal controls processes and the 1st and 2nd line assurance activities implemented by NNL.

The location for this role is flexible and can be based at Sellafield, Workington, Preston or Risley.

Main Responsibilities

Main Responsibilities for Assurance Leader:

• Maintain an understanding of NNL's operations and how they relate to the NNL mission, particularly in relation to those within their topic area, to provide a firm basis for interventions (i.e. audits).
• Maintain an understanding of future regulatory changes in the topic field covered by the remit of the role in order to advise the Board on the impact of these changes on NNL's reporting and internal controls.
• Understand the business risk profile using both formal risk registers and any other available internal and external information, prioritising this information to provide input to the annual Independent Assurance) work programme to plan the work for the area and set the scope of interventions.
• Gather evidence of business compliance with their processes and requirements using a range of tools and techniques and prepare reports highlighting areas of good practice and areas of lack of compliance and concern.
• Undertake specific investigations / interventions relating to the topic area covered by the remit of the role on request of the Audit, Risk and Assurance Committee (ARAC) or the Board and report back to the ARAC/Board on the outcome of such assessments. Undertake periodic effectiveness reviews on Board related improvements as required.
• Report on assurance outcomes (findings) against risk areas visited and devise suitable recommendations to enable process owners toto address these, driving positive behaviours and continual improvements. Recording the reports and findings on the company database.
• Monitor their progress against the Independent Assurance team programme to ensure that the agreed areas are covered on schedule and to appropriate depth.
• Directly influencing Board members, Executive Directors, leaders and senior managers towards mature assurance on a 1:1 basis and through feedback of intervention findings.,
• Review of external audit / intervention reports to provide ongoing oversight and challenge in order to assure NNL's close out of external non-compliances or non-conformities.
• Upkeep and control of any maintained documentation e.g,. procedures and instructions relevant to their area of responsibility to ensure that documentation is current and in-date.
• Oversee any training materials for their topic area to ensure that training is in line with best practice and company procedures.
• Provide coaching and mentoring to any potential new assurance resources required for succession planning with the Independent Assurance team as a subject matter expert for their area of responsibility in order to create healthy turnover within the team.

Ideal Candidate

Essential Criteria for Assurance Leader:

• Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years' worth of UK residency).

Qualifications:

• Graduate or equivalent with extensive experience of working within a regulated industry. Experience in auditing or working within relevant topic areas is preferred. This includes but is not limited to science, engineering, project management/delivery, Finance, procurement, commercial.
• It is required to be either a member, or working towards membership of a professional institution.

Experience:

• Using, implementing or assuring business processes relating to risk management, corporate governance and internal controls.
• Experience of operating, influencing and building effective working relationships with senior management.
• Good communication and interpersonal skills, both face-to-face and in writing, including the ability to communicate complex issues clearly and succinctly and influence senior stakeholders up to Board level. This should be supported by strong report writing skills.
• Organisation and planning skills with the ability to deal effectively with both short term and long term work.
• Understanding of internal and external requirements relating to the topic area, including Government Functional Standards as appropriate.

Desirable Criteria for Assurance leader:

• Understanding of risk management and governance best practice.
• Ability to develop relationships with key stakeholders including external partnerships with government bodies although support will be provided to build on existing NNL relationships.
• Experience of operating in a project delivery/technical organisation
• Desirable - A member or working towards membership of IIA, ICAEW, ACCA, CIPFA, ICAS or equivalent.

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description. The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes. We offer a guaranteed interview scheme for our Armed Forces community. Please answer YES to the question in the application form. All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date). Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. CWP encourages and supports all staff to become vaccinated against COVID-19. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

Summary

Job Description for Senior Control, Electrical and Instrumentation Engineer:

As part of our Engineering team, you'll not only be able to get involved with a huge variety of projects, but you'll also have lots of opportunity to drive them through from start to finish - allowing you to see the impact your work has in a real-world environment.

You'll be part of a team that delivers work to benefit society by advancing cleaner energy, protecting the environment, and keeping everyone safe.

We're looking for a versatile and experienced Senior EC&I Engineer who can take projects from the functional design specification through to delivery, managing all the relevant technical documentation throughout.

We're looking for someone who is looking to push their career to the next level.

Someone keen to work and grow as part of an integrated team.

The location for this role is flexible and can be based at Risley, Preston or Sellafield.

Main Responsibilities

Main Responsibilities for Senior Control, Electrical and Instrumentation Engineer:

• Get involved with the whole project lifecycle.
• Take the lead in developing CE&I designs to national and international standards.
• Work with the wider engineering and business teams in developing safety related systems to BS EN 61508, BS EN ISO 13849-1.
• Work with the construction and commissioning team by providing CE&I support.
• Work with a team of junior engineers to guide their design activities.
• Work with the CE&I Discipline Lead Engineer to identify and develop business improvements.
• Engage in the employee development program to support your technical and behavioural growth.

Ideal Candidate

Essential Criteria for Senior Control, Electrical and Instrumentation Engineer:

• Someone with a degree in an Electrical Engineering discipline or closely related subject together with a good level of design office experience.
• Someone with a good knowledge and experience in following an accredited design / engineering process to deliver an assured design / system that meets all required statutory site and national safety standards.
• Someone with the ability to work well within a design environment and other engineering disciplines.
• Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years' worth of UK residency).

Desirable Criteria for Senior Control, Electrical and Instrumentation Engineer:

• A Chartered or Incorporated Engineer, or someone working towards professional registration, although equivalent experience will be taken into consideration.
• A working knowledge of the requirements of PUWER and UKCA marking.
• Experience of the nuclear sector.
• Knowledge of Sellafield Standards.

NNL has a proactive approach to supporting technical skills development and personal growth.

Professional Membership Fees Paid - e.g. IET Membership fees , Engineering Council, etc.

If you think you've most but not all the skills, then apply as you may find you have the skills but not recognise them.

See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.

To assist in the management of Practice Income streams and systems in support of clinical, financial, operational and administrative processes ensuring profitability, data quality and efficiency. Support with the smooth running of national immunisation programmes and recall processes. To deputise for the Data Quality Manager and perform Data Entry and Note Summariser tasks as required. To provide both ad-hoc and scheduled reports as required by internal and external customers. To perform Data Entry and Note Summariser tasks. A proactive team player who must be able to manage own time & workload and work under own initiative with minimal supervision. The following are the core responsibilities of the IT & Data Quality Administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. IT Assist the Data Quality Manager in the provision of first line support for all IT problems within the Practice to enable the organisation to operate effectively on a day-to-day basis. The ability to decide which problems can be resolved and escalate any problems that need to be addressed by hardware/software maintenance companies such as EMIS or MLCSU. Smartcard maintenance new users, unlocking etc. Setting up of new EMIS & Docman Users. NHS Mail local area support including distribution lists and shared mailboxes. Information Analysis Pro-actively run regular campaigns to target cohorts of patient information required to meet set targets. Provision of ad-hoc searches for Staff and Clinicians within the Practice Utilising EMIS Web and allied tools (Excel for example) where applicable. Usage of tools such as Apex and Qliksense to review and plan for The Practice at an Operational Level. Collect data as part of clinical and organisational audit processes and provide this within the set timescales. Information Provision Create, edit and amend templates, searches and concepts within EMIS Web in line with current contract specifications ensuring data quality is maximised across the Practice. Manage and oversee the input and quality of clinical data into patients medical records in accordance with the current Practice protocols. Carry out regular spot check audits on data entry and note summarising work. Production of reports for external bodies such as Integrated Care Board/NHS England/HSCIC to specific criteria and deadlines. Ensure patient data quality (input, consistency and output) using EMIS Web and supporting tools in order to facilitate the practice in gaining maximum quality points for practice income streams. Liaising with 3rd parties and external bodies/agencies where necessary. Data Quality Participate in the review and consistency of all protocols and co-ordinate practice policy for clinical data entry. Ensure systematic and regular review of clinical data quality entry protocols and note summarising protocols. Work with the Practice Partners, Clinicians and Management Team to monitor performance of the Practice income streams. Be flexible and adaptive to identifying solutions to performance shortfalls and be able to problem solve and implement solutions, sometimes at short notice to meet deadlines. Audit & Claims Directly manage and provide returns on time for projects such as the annual flu campaign, enhanced services returns, CQRS data collection. Monitor QOF and IIF Indicator points as required. Liaise with Management Team and PCN members regarding any shortfall areas or batch conversion needs. Year end liaise with all appropriate parties internally and externally to ensure all data/reports have been returned within the set timescales. Patient Recall To liaise with Clinicians and the Management Team to develop the QOF patient recall process and maximise QOF/ES/CQUIN income streams. Liaise with the Reception Supervisor to ensure that patients are recalled to Practice for Review and/or Immunisation purposes with suitable clinician appointments available and minimal disruption to the Reception Team. Undertake proactive 'housekeeping' management of the Call/Recall system/ EMIS Web/Population Manager/Mjog/CQRS including compliance, in accordance with practice protocols and set targets Project Management Lead on/support with managing projects as directed by the Data Quality Manager and/or Management Team. And more... For full details please see the attached job description.

Job title: Quality Lead/Manager
Job type: Permanent
Start date: Subject to clearance
Salary: Competitive + Benefits
Location: Warrington - Hybrid - 2-3 days a week in the office (site visits 1-2 times a month to Reading, expenses paid)
Hours of work: 40 hours per week

Applicants must posses the following:
* Proven experience in a quality management role within the nuclear sector
* Previous experience working on a nuclear licensed site
* Detailed knowledge of ONR site licence requirements
* Understanding of CDM regulations
* Proven experience on the interpretation and implementation of ISO and regulatory requirements within the nuclear industry
* Proven ability to produce project related Quality Plans, processes and associated quality documents
* Experience of the application of quality and safety requirements, both for Licensee and the global supply chain
* Able to communicate clearly and present in a professional, articulate manner and work effectively in and leading teams
* Internal Auditor qualification, ISO 9001:2015

Candidates would ideally have:
* Lead Auditor qualification - ISO 9001:2015
* Engineering qualification or relevant experience and knowledge of design and engineering methodologies
* Member of Chartered Quality Institute - CQI

Role information:
* To ensure the effective performance of all quality and nuclear safety activities against the compliance requirements of project specifications and standards, and both internal and customer requirements
* Endorse and demonstrate good quality attitudes and behaviours in line with the company policy values
* Promoting nuclear safety awareness and developing a 'Right First Time' culture throughout the project
* Lead and take part in License Condition compliance audits.
* Undertake to correct identified corrective actions were required to maintain or improve compliance and best practice for the company.
* Comply with and support the development and management of the Integrated Management System in accordance with ISO and regulatory requirements
* Responsible for the development, preparation, issue, and control of quality related project documentation
* Manage the internal and supplier audit programme, including conducting internal and supplier audits and assessments, ensuring that relevant quality grades are clearly identified and documented
* Responsibility for delivering QA/QC oversight and assurance arrangements for projects and supply chain
* Ensuring procedures and management processes are maintained in line with all regulatory standards, participate in management assessments and customer feedback. Support / deliver identified corrective actions.
* Management and coordination of the project quality activities in line with project requirements
* Provide guidance and advice to project teams on quality issues
* Encourage learning from experience (LFE) to aid continual improvement
* Ensuring all project documentation is kept up to date in line with overall project status
* Represent quality during attendance at project meetings
* Identify opportunities for improvement and support their pursuance.
* Establishing a good internal working relationship with project personnel at all levels to ensure the effective and efficient completion of all quality related activities and verify both the organisations and customer's quality requirements are clearly understood and communicated
* Support and champion the development and maintenance of a 'Right First Time' approach to project execution and promote an authentic nuclear safety culture across the project and throughout the project supply chain
* Conducting quality compliance checks against ISO and regulatory standards - nuclear and non-nuclear, regular audits/surveillance inspections on project activity both on-site and across the full depth and breadth of the project supply chain, including responsibility for any new supplier audits required for initial supplier assessment and selection purposes.
* Ensure lessons learned are captured and guidance notes produced and distributed across the project and wider organisation and customer network; lessons learned will address both positive and negative learning opportunities
* Manage the capture, collation, and reporting of quality related KPI's (Key Performance Indicators) and provide input as instructed to monthly and ad-hoc management reports
* Review project quality performance on an ongoing basis seeking opportunities for the delivery of continuous improvements.

Interested in this position? please click "apply now"

We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.

Company information:
This permanent vacancy is being advertised by Rullion Ltd

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

In order to deliver our Operations Data vision which assists the successful delivery of the 2030 strategy, the Operations Global Data Office Team are recruiting a Data Quality Assurance Analyst. You will have experience in both data management and data quality and have a proven track record working in a complex data environment.
You will play a key role in supporting the Data Office by creating data quality dashboards, to ensure adherence to data standards and data governance policies. You will work closely with the data stewards and business owners developing code written in SQL for monitoring and measuring the quality of data. You will support the remediation and cleansing of data.


Typical Accountabilities
* Develop and support the creation of data quality dashboards in Power BI, by extracting data from various Global SAP systems into Snowflake and developing rules for identifying DQ issues using MS SQL Server Management Studio.
* Writing and creating data quality rules using SQL and working extensively with business to define requirements to support continuous data quality monitoring.
* Provide extensive data analysis and profiling across a wide range of data objects.
* Reconcile data against source to ensure results are trustworthy and reliable.
* Strong focus on high levels of process automation, ensuring data and results are kept up to date.
* Facilitate matching or linking multiple data sources together and create complex joins to provide data discovery and continuous DQ monitoring.


Essential requirements
* Experience Developing and supporting the creation of data quality dashboards in Power BI.
* Demonstrated experience & subject matter expertise within data management disciplines, including the three pillars of data quality, data governance and data architecture.
* Advanced SQL skills to aid data analysis and data quality rule creation.
* Expert in extracting and manipulating data in various formats.
* Strong visualising experience, using Power BI or similar for monitoring and reporting data quality issues.
* Demonstrate strong communication skills with the ability to influence others to achieve objectives.
* Experience in Snowflake or similar to data lakes.
* Strong desire to improve the quality of data and to identify the causes impacting good data quality.
* Experience of Business and IT partnering for the implementation of Data Quality KPIs and visualisations
* Experience of the following for data cleansing - Winshuttle, Aperture or Celonis for data process mining.
* Working within a lean environment and or knowledge of data governance methodologies and standards.


We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.


"When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicine. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world."


So, what's next?
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it's yours!

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk