Total 105 Quality Assurance / Control job vacancies in Remote

Looking for an exciting new challenge? Yara are seeking applications for their permanent role of Condition Monitoring & Quality Assurance Technician – Rotating Equipment.

This role is offered on a Monday to Friday roster.

Reporting to the Maintenance Superintendent, the Condition Monitoring & Quality Assurance Technician – Rotating Equipment will perform condition monitoring of equipment and to develop quality plans for maintenance work scopes, as well as lead mechanical technicians with rotating machinery overhauls. The main objective is to improve plant reliability and maintenance practices.



The Condition Monitoring & Quality Assurance Technician will:

- Closely work with Rotating Equipment engineers and Coordinators to ensure reliable operation & maintenance of Rotating Equipment.

- Maintains or monitors equipment downtime data with focus on monitoring unscheduled downtime on critical equipment.

- Lead mechanical technicians with rotating machinery overhauls.

- Perform offline vibration data collection across site using a machinery health analyzer on a routine basis.

- Perform daily online Vibration monitoring of Critical Rotating Equipments through System-1 and report machinery health issues.

- Operating a motion amplification camera for detailed vibration analysis.

- Collect and document field data and site observations to aid in proactive maintenance.

- Review, analyze & report CBM data findings holistically & in detail into the Maintenance Management system.

- Develop comprehensive monthly vibration reports for circulation including improvement action plans for the maintenance team to carry out.

- In-situ fan balancing as required.

- Perform oil sample collection and its management, including reviewing the results & reporting.

- Track and proactively follow-up maintenance action items on Rotating Equipment through completion

- Monitor and maintain condition monitoring database to ensure data accuracy, quality and traceability

- Review condition monitoring and plant process data to develop and implement improvements in maintenance practices and prioritization

- Develop quality plans (including detailed Inspection & Test Plan) for maintenance activities on Rotating Equipment.

- Develop, review and maintain customized troubleshooting guidelines and checklists for maintenance activities

- Assist Rotating Equipment engineer to witness critical hold points for maintenance activities

- Perform detailed rotating equipment inspections to identify root cause of failure with Engineers

- Review process data, operational procedures and process & instrument diagrams to identify contributing factors to root cause

- Maintain reports of equipment inspections for long term traceability

- Advise maintenance team on critical maintenance scopes with hands-on involvement, as and when required

- Perform site audits on a routine basis to identify gaps in installation, maintenance or operation

- Perform physical inspection of tools and spare parts in inventory and identify gaps including condition, quantity, preservation and storage practices

- Assist Rotating Equipment engineer in developing action plans for improved spare parts management and track action items

- Support Engineers onsite for implementation of Wireless & wired Vibration monitoring system for the Balance of Plants and aligning with the latest technologies related to Predictive Maintenance.



Join us at Yara - click “Apply” to submit your application.

Profile
ISO 18436 Category III Vibration Analyst OR Equivalent (Minimum)
Minimum 3 years of experience in a condition-based maintenance role inclusive of online condition monitoring and analysis
Minimum 10 years of experience as a mechanical technician or quality inspection role in a comparable industry (Petrochemical, Gas Processing, Oil Refining or Power Generation)
TAFE / CERT III or IV equivalent or Diploma, training in mechanical engineering
Experience with Machinery Health Monitors is required.
ISO Certified Category ll Lubricant technician.
Intermediate/Advanced MS Office suite experience is required.
SAP skills are a distinct advantage
Experience in System 1 will be an advantage.
Experience with Other Predictive Maintenance Technologies like Ultrasound, Thermal Imaging etc will be an advantage.
Fluent English (verbal and written) is essential.
Additional Information
Yara celebrates diversity in all operations, practices, and engagement. We encourage people from all walks of life, experience, skills, genders and orientations, races, and backgrounds to apply for opportunities within our growing business.

Our values have diversity, equity and inclusion as a foundation, and everyone is part of our success.

For more information on Yara International please access www.yara.com.au

Yara reserve the right to withdraw this advertisement prior to the closing date without prior notice.

What's On Offer?
Complimentary Karratha housing for duration of employment
5 weeks annual leave
Optional RDO roster (including 16 accrued Rostered Days Off per calendar year)
$35,000 per annum regional location allowance
$1,000 annual Health and Wellness allowance
Annual bonus program with a target of one month’s base salary
$3,000 p.a. electricity/water utility reimbursement
Flights for yourself and dependents, twice per year, after initial service period
Relocation assistance
As well as 6 months paid primary parental leave, culturally diverse workforce with a DEI Ambassador program, salary packaging, and active Social Club

Opportunities located in South Australia and Northern Territory

The role:
• Verify compliance with technical specification requirements
• Ensuring welding equipment is maintained and serviced
• Ensuring geomembrane/bituminous welds meet quality standards and expectations
• Testing and retesting the integrity of all plastic welds
• Ability to manage crew on site
• Coordination of works, updating weekly programs
• Perform inspections on-site as required
• Provide technical advice to team on site
• Understanding of Quality Procedures and Standards
• Plan and scope activities with efficiency and to budget
• Solve problems and respond to delays and emergencies
• Deployment of materials and basic site/work planning
• Working on a Roster basis and in a team environment

To join this growing and passionate team, you will need:
• Proven experiences working as Lining Field/Quality Supervisor
• Hold IAGI/TWI certification (preferred)
• Mining Supervisor ticket
• Current and relevant tickets, White Card & Driver’s Licence
• The ability to take direction, follow instructions from management
• To be a team player and can work in a team-based environment
• Commitment and a good attitude towards safety
• The ability to perform physically demanding tasks and work 12-hour shifts
• Work a 14/7 roster

What you will get in return:
• Competitive salary and flexible remuneration package for the right candidate
• Casual or full-time options with career development pathways
• Extensive project opportunities in 2025
• Family friendly company with a positive and team based working culture
• Flights, accommodation, and meals provided.
• Full PPE kit and travel gear.

You have begun to prove your worth in our industry! How has the experience been so far? We hope it has been rewarding. At Nagarro, we want to take the word “hope” out of that sentence. At Nagarro, if you are ready to take the next step, we are ready to take you to the next level. Want to work with the coolest tech, the brightest minds, and be able to solve the most challenging problems, then look no further.

You have begun to prove your worth in our industry! How has the experience been so far? We hope it has been rewarding. At Nagarro, we want to take the word “hope” out of that sentence. At Nagarro, if you are ready to take the next step, we are ready to take you to the next level. Want to work with the coolest tech, the brightest minds, and be able to solve the most challenging problems, then look no further.

You have begun to prove your worth in our industry! How has the experience been so far? We hope it has been rewarding. At Nagarro, we want to take the word “hope” out of that sentence. At Nagarro, if you are ready to take the next step, we are ready to take you to the next level. Want to work with the coolest tech, the brightest minds, and be able to solve the most challenging problems, then look no further.

Your new company

My client partners with their clients to make sure that environmental regulations, legislation, and goals are met. They have an exciting opportunity for an enthusiastic Environmental Consultant to join their dynamic team.

They have a vibrant team based in Sheffield, but have teams across the UK with an exceptional flexible working policy.

Your new role

Based within the advisory team, you will develop and nurture your own client accounts and oversee delivery, providing environmental guidance and support for them to maintain compliance with legislation and enhance their environmental performance. This will include carrying out audits, applying for permits and licenses, advising on legislation, producing environmental procedures and documentation, and often act as the client's Environmental Manager.

• Implementing, maintaining and/or auditing Environmental Management Systems to ISO14001 standards
• Environmental permitting, including preparing and submitting applications to the regulatory bodies
• Consultation and engagement with regulatory bodies (i.e. Local Authorities, Environment Agency)
• Carrying out environmental audits, including legal compliance
• Understanding UK and European environmental legislation and how this translates to clients
• Working knowledge of the construction, food and drink and manufacturing sectors
• Working with clients to identify cost effective ways to minimise waste and adopt sustainable solutions
• Problem solving and successfully managing projects to a conclusion within defined deadlines
• BREEAM, Construction Environmental Management Plans and CL:AIRE Materials Management Plans
• Delivery of accredited and non-accredited environmental training courses
• Business development experience and accountability of delivering work in line with business plan targets

What you'll need to succeed

The position requires a wide range of skills including, but not limited to the following:

• Good organisational and time management skills with experience of managing projects
• Excellent communication skills for effective cross-company liaison
• Keen and eager attitude toward development

Qualifications:

• A relevant undergraduate or postgraduate degree in environmental science or equivalent
• Membership with IEMA or equivalent
• Full, clean UK driving licence

Experience:

• Implementing, maintaining and/or auditing Environmental Management Systems to ISO14001 standards
• Environmental Permitting including preparing and submitting applications to the regulatory bodies
• Understanding UK and European environmental legislation and how this translates to clients
• Working with clients to identify cost effective ways to minimise waste and adopt sustainable solutions
• Preparing reports and documents
• Problem solving and successfully managing projects to a conclusion within defined deadlines

Desirable:

• Consultation and engagement with regulatory bodies (i.e. Local Authorities, Environment Agency)
• Carrying out environmental audits including, legal compliance
• Carrying out environmental inspections and audits, including legal compliance
• Working knowledge of the construction, food and drink, manufacturing and healthcare sectors
• BREEAM, Construction Environmental Management Plans and CL:AIRE Materials Management Plans
• Delivery of accredited and non-accredited environmental training courses

What you'll get in return

• £26-£34k DOE
• Flexible working / Remote options available
• Structured career development pathways

• Access to an employee perk scheme
• Commitment to supporting the causes which are important to employees
• Investment in professional development and accreditation
• Employee Assistance Scheme
• Cycle to work salary sacrifice scheme
• Free winter flu jab

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you looking for a new full time career opportunity with Vita Health Group? Are you experienced in senior leadership roles, and do you have passion and expertise in governance and quality assurance? Would you like to have the opportunity to grow and develop your skillset within a friendly, established team?
We have an exceptional opportunity for a Head of Governance and Quality to join our service. We have recently been recognised as being one of the UK’s best health care companies to work for, and we are keen to continue to grow and develop. As a people–centred company, we are keen to develop individuals careers where their interests apply. Therefore, if you’re looking to enhance your skill sets, progress your career or focus on your personal growth, please read on.
This position is an integral to VHG’s continued delivery of quality healthcare and will ensure the Central Governance team is managed and developed. You will have the opportunity to work with a team who can focus on quality improvement, with potential for you to connect with a wider network of support through the Spire Healthcare Group.This role is Hybrid remote and you will have the opportunity to work flexible hours.
This is an excellent opportunity to build on your leadership skills in a cohesive organisation. You should have good experience of working with regulators (e.g CQC) and supporting compliance with regulatory frameworks. You will possess excellent in-depth knowledge of governance and the quality assurance processes and be eager to work as part of a close-knit team in a flexible and supportive environment

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024. This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being:

• Supportive team and management
• Positive work environment
• Wellbeing and mental health support
• Trust and respect
• Autonomy and flexibility

We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers/Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. For further information on our EDI commitments please view here: Vita Health Groups commitment to Equality, Diversity and InclusionWe are committed to being equitable and supporting the wellbeing of all employees.

• We are a Mindful Employer
• Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview.
• Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview.
• Our Gender Matters Scheme where all women applicants for senior roles (£60,000+) that meet the essential criteria will be invited to interview.
• Our sign up to the Armed Forces Covenant.
• Our status as a Menopause Friendly Committed employer.
• Our sign up to the Employer with Heart Charter.
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme.
• An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.
• Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests.

Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact recruitment@vhg.co.uk and we will facilitate.Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. Vita Health Group reserves the right to close this job when sufficient applications have been received.

Proud member of the Disability Confident employer scheme

12th April, 2024 Quality Technician Goods Inwards    Acro Aircraft Seating is one of the UK’s leading and fastest-growing manufacturers of passenger seats for commercial airlines around the world.  We are an agile, innovative business at the forefront of disrupting the aerospace market. Through modern methodologies, lean techniques, inspired innovation, and passion for being the best, Acro is positioning itself to be the world’s leading aircraft seating supplier.    Collaboration is one of Acro’s core values, by working together and applying our skills and expertise across Sales, Engineering, Quality, Supply Chain and Operations, we find the solutions to our clients’ most complex challenges and how we deliver our promises today and tomorrow.       Location:              UK Salary:                  Competitive       EXCELLENT BENEFITS    25 days holiday bank holidays Pension Healthcare scheme Life assurance Employee Assistance Programme Retail discounts Training opportunities 37.5 hours per week – 1 pm finish on a Friday Hybrid working                   …

Click here to view more detail / apply for Quality Technician Goods Inwards

About the Company. Resourceful Recruitment has partnered with one of the largest providers of casing, tubing, and linepipe for the Oil & gas industry. With an offering of high-quality steel tubes and pipes for industries, across oil and gas, construction, and infrastructure. Your Role Working closely with the manufacturing team in Dalby. As the Quality Coordinator you will maintain accurate and compliant quality assurance documentation within the QMS for the whole manufacturing division.    Duties and responsibilities Ensure compliance with regulatory standards, product certifications, and internal quality control procedures. Additionally, manage, monitor, and evaluate the QMS program, representing the organization during internal and external audits. Plan and coordinate calibration schedules, liaising with relevant stakeholders, and ensure adherence to the maintenance program. Analyze and collect quality data to minimize non-conformities and facilitate continuous process improvements. Collaborate with the Production team to ensure adherence to systems, procedures, and processes, promoting overall compliance. Manage electronic registers, including calibration,…

Click here to view more detail / apply for Quality Coordinator

Job Advert

Are you looking for a new 2nd line role, and enjoy providing specialist input on the management of conduct risk? Do you have
great attention to detail and enjoy working collaboratively with a broad range of stakeholders to build trusting relationships? Do
you have a strong focus on the Consumer Duty, ensuring good customer outcomes? Do you have hands on, recent practical
application of conduct risk regulations and associated assurance work?




If so, you might be interested in our Compliance Assurance and Conduct Risk Specialist role based within our Compliance Team!




Package: £41,980 with excellent benefits including 25 holiday days (plus your birthday off) paid day off for charity work, life
assurance, and pet insurance discount.



We can accommodate fully remote or hybrid working arrangements- whatever suits you best!




What you`ll get up to as Compliance Assurance and Conduct Risk Specialist

This is a key strategic role in supporting the timely and accurate delivery of our annual Compliance Assurance plan, focussing on
key regulatory compliance and conduct risk themes. You will have the opportunity to embed a positive compliance culture across the
business providing risk-based oversight and assurance on compliance with policies, procedures, systems, controls, and governance
requirements affecting all business areas. Most importantly, you’ll be an advocate for our customers, including those who are
(potentially) vulnerable.

To give you an idea what to expect, you`ll :




* Apply a broad conduct risk lens to assurance work, , whilst balancing specific regulatory requirements with strong attention to
detail.
* Conduct review meetings with stakeholders to explain any findings of non-compliance in a pragmatic and collaborative way.
* Engage and challenge the business over assurance and monitoring work to effectively influence change.
* Draft compliance reports to a high standard, highlighting relevant findings and providing proportionate recommendations to
stakeholders.
* Liaise with stakeholders of varying levels of seniority to monitor and review processes from a risk management perspective.
* Be the SME for our customer outcomes testing framework, providing advice to first line users and maintaining internal process
documents, procedures and records.




What we look for in you

* Hands on and recent Compliance experience in an FCA regulated environment, from a second line assurance perspective.
* Specialist knowledge of conduct risk with a strong focus on the Consumer Duty and good customer outcomes.
* Good understanding of regulatory expectations for Vulnerable Customers. Product governance and fair value in insurance.
* Working knowledge of other relevant FCA rules applicable to Insurance, including ICOBS, SYSC, DISP.
* Collaborator approach and active listener



What Animal Friends is all about!

We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and pet health services provider. On a
mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of their
customers and colleagues with a clear ambition to become the world leader in pet insurance and healthcare services.



Animal Friends has grown to become not only an award-winning business but one of the largest pet insurance providers in the UK,
with around 500 colleagues helping us to look after over 1 million pets, offering cover for cats, dogs and horses. 



A large part of our success is due to our company values which are the foundation of how we work, we are courageous by continually
looking for new ways to innovate our customers experience and the pet insurance industry. We are kind-hearted with animal welfare
being important to us, we donate and support over 800 charities and conservancies across the UK and worldwide, to date, we have
donated over £8.5 million. And we are passionate about the support we provide to our customers helping them care for their pets.



Benefits of working with Animal Friends

We recognise that your hard work shouldn`t come without its perks, so here`s a little list of some of the things you can expect to
get from us:

* 25 days annual leave plus bank holidays and we give you your birthday off
* Fully paid day off for charity work
* 95% of our employee’s own pets, we’re able to provide up to 50% off insurance along with free access to our Vet consultation
app JOII
* We believe looking after employees’ health is important, so we offer discount on gym membership, access to a Wellbeing hub and
a health care cash plan / private medical insurance and Group life assurance
* We like to celebrate success and recognise excellent employee performance; we will donate £3k to the charity of our employee of
the quarter’s choice
* Most importantly, you`ll be working within a courageous, passionate and kind-hearted team



Animal Friends Pet Insurance Ltd is an equal opportunities employer and we welcome applications from people of all ages, genders,
ethnicities, nationalities, disabilities, religions, and sexual orientations. Your application will be dealt with in the strictest
of confidence.




We offer accessibility help with application forms which is available via the jobs page of our website.




As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a
credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to
evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.




Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews
will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Are you ready to keep the data of 49 million global customers safe?

Groupon’s Information Security team is seeking a Security Compliance Analyst who will support

enterprise adherence to information security controls, regulations and industry best practices by leading various initiatives to protect the confidentiality, integrity and availability of our data and information systems assets

This involves an understanding of Groupon’s business requirements and a thorough understanding of regulatory requirements (such as GDPR,PCI) for both outsourced providers and internally developed solutions and how best to meet those requirements. The Analyst will develop strong partnerships with internal business partners and external vendors to ensure customer, employee, and company information is protected at the appropriate level.

Primary responsibilities include assisting in third party vendor management reviews, implement data loss prevention policies and procedures, and provide support for PCI compliance.

Does this sound like you?

• Excellent verbal, interpersonal, and written communication skills
• Excellent analytical, problem-solving and decision-making capabilities
• Can effectively work self-sufficiently across a geographically distributed team environment with integrity
• Is a results oriented, high energy person who takes pride in their work

Professional Skills & Responsibilities

• Perform information security due diligence on third party vendors to determine the effectiveness of their controls to protect the Company’s data, identify any discrepancies and escalate all issues to management.
• Review completed SIG questionnaires based on vendor risk and evaluate responses received from security questionnaires that align with ISO and NIST standards
• Assisting in the risk and compliance program’s design, process re-engineering or enhancements and tool and technology implementations as applicable
• Maintain and develop policies and procedures
• Working directly with key business leaders to facilitate risk analysis and risk management processes, identifying acceptable levels of risk and establish roles and responsibilities with regards to risk management for both service providers and internal solutions
• Assist in the development of third party due diligence policies and standards which set the vendor requirements based on risk. 
• Maintain knowledge of the latest active security threats in order to understand current risks and articulate those risk to the business and vendor
• Support various PCI Compliance initiatives
• Support security awareness training, including phishing campaigns.
• Ability to continually improve awareness training – provide a feedback loop, analyze input, create action plans to address gaps and increase training effectiveness

Qualifications:

• 3+ years of experience in an IT Risk, Third Party Vendor Assessment or Information Security organization with a general understanding of Compliance, Audit, Security and Risk.
• An understanding of Privacy regulations such as GDPR
• Proven analytical problem-solving skills with a demonstrated ability to research problems and proactively suggest ways to better a process
• Highly motivated with demonstrated experience managing multiple projects in a fast-paced, deadline-oriented work environment

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com.

The Director of Compliance will be responsible for oversight of all quality assurance operations related to the ORR Call Center and execution of project deliverables. The position will act as a member of the leadership team to recommend technological solutions to building awareness, knowledge, and skill; project manage training and reporting deliverables, and will report to the Project Director for the Call Center. 

Key Responsibilities:  

• Oversee and manage the following: 
• Design and operate quality control measures for call center and program oversight.  
• Ensure accuracy and timeliness in execution of all training, QA, and reporting project deliverables.  
• Provide direct oversight of all work streams related to training, QA, and reporting project deliverables. 
• Work closely with the call center staff, ORR (client) and client’s stakeholders in the execution of deliverables and services.  
• Ensure timely and accurate communication with client to ensure transparency and communication of medium and long-term project activities, outstanding issues, and risk mitigation. 
• Enforce uniform development and quality standards and ensure accuracy of project deliverables. 
• Develop monthly reports using available data 
• Directly supervise all subject matter experts in the development of training, FRA/SWB Supervisor and the QA Manager 
• Analyze data collection instruments, tools, and systems to ensure effectiveness and determine when necessary to update or expand systems to provide robust data to the client.  
• Work with clients and SMEs to perform needs assessments to identify critical knowledge, skills, and behaviors; produce gap analyses; and recommend appropriate learning strategies for call center employees 
• Assure all annual and monthly reports are of high quality and delivered according to contract deliverable schedule 

Basic Qualifications:  

• Masters in social services: a Bachelor’s in the same field can be substituted for the MS/MA if accompanied by a minimum of 8 years of training development work in the field of refugee resettlement 
• 3-5 years managing projects or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships  
• Minimum of 5 years experience in determining quality of services 
• Minimum of 5 years experience working with a federal client relationship  
• Active Tier 2 security clearance per contract requirements

Preferred Skills/Experience:  

• Experience conducting detailed training and/or job/task analyses  
• Experience developing both soft-skills and technical training  
• Experience with Office of Refugee Resettlement 
• Experience in a Quality Assurance or Continuous Quality Assurance position 
• Experience interacting with and advising clients  

  

Professional Skills:  

• Strong project management skills 
• Strong oral and written communication skills  
• Strong analytical, problem-solving, and decision making capabilities  
• Strong attention to detail  
• Ability to multi-task in a fast-paced environment  
• Ability to work well both individually and in a team environment  
• Ability to prioritize multiple tasks while demonstrating the initiative to complete projects with minimum supervision  
• Ability to work with all levels of internal staff, as well as outside clients and vendors  
• Ability to be flexible to handle multiple priorities and to work limited overtime as necessary  
• Ability to travel up to 25%  
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint  

  

ICF offers an excellent benefits package, an award-winning talent development program, and fosters a highly skilled, energized and empowered workforce. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$92,986.00 - $158,076.00

Nationwide Remote Office (US99)

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

Our search for better is changing the lives of our customers. It’s changing the careers of our people too –creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring as a Senior Director, Quality (Complaint Handling and Post Market Surveillance), and you won’t either.

 

This is a key role within the Global Quality function, driving a high-performance culture and setting the standard for Quality Excellence. We are seeking a transformative thinker and diligent executor to help improve the operational execution of Complaints & Post Market Surveillance.

The Senior Director, Quality (Complaint Handling/PMS) will be accountable for the global complaint handling and post market surveillance process for the entire business, inclusive of all business units.  You will partner with the business for timely execution of complaint investigations to enable robust feedback from our customers.  You will develop and lead a team that reviews, processes and analyzes complaints data into practical business terms to ensure proper prioritization of initiatives to improve the customer experience and deliver on our forever caring promise.  This strategic partner will collaborate with the commercial organization to ensure all channels for reporting complaints are efficient and integrated, providing them with real-time complaints progress & feedback. 

Your Accountabilities and Responsibilities:

• Define global strategy for complaint handling and post market surveillance across Convatec. 
• Turn complex complaints data/information into practical analytics to facilitate business decisions. 
• Lead, mentor, coach, and develop complaint handling and post market surveillance teams.
• Partner with business unit (BU) leaders with an emphasis in manufacturing site collaboration in BU specific complaint analysis, ensuring the right focus/actions are placed in the main areas of opportunity/concern.
• Establish clear roles & responsibilities when liaising with legal, medical, quality, regulatory, operations, engineering, and other functions in the complaint handling and post market surveillance processes.
• Own  dashboard of performance related to complaint handling and post market surveillance activities.
• Develop strategy that drives improvements in the customer experience and facilitates how customer complaints are collected throughout the world.
• Harmonize & connects global processes for efficiency.
• Define strategy with commercial on how we gather & analyze feedback from social platforms and other media streams.
• Acts as the main point of contact for complaint handling - including complaint processing, investigation, and timely closure.
• Integrate data analytics into established power BI dashboards to enable one source of truth.
• Partner with R&D (Technology & Innovation) to ensure design related complaints have a clear funnel for investigations. 
• Integrate technology into repetitive tasks, to optimize speed of processing and focus on clarity of analytics for signals & corresponding actions.
• Drive continuous improvement in corresponding processes & tools.
• Identify, hire, train, develop and maintain qualified Quality personnel to support the Quality plans, objectives and goals.

 

The Ideal Candidate should bring the following qualities to the role:

• Minimum of B.S., or equivalent, in a scientific/technical discipline is required.  Advanced degree (M.S., M.B.A, Ph.D. or equivalent) preferred.
• Experience working in an international environment in a global position is required.
• Certifications in Quality Management Systems preferred.
• (5-7) years in the medical device and/or pharmaceutical industry.
• Five to seven (5-7) years’ experience in a leadership role.
• Practical experience and global mastery in global quality standards and regulations governing medical products.
• Outstanding communication skills (both written and spoken), to all layers of the organization, including executive level.
• Emotional Intelligence/cultural awareness (interacting globally).
• Ability to think in a clear, decisive manner, remaining calm under stressful and challenging conditions.
• Ability to efficiently work through quality, organization and business issues with a focus on solutions and proactive contingency planning in support of the customer and business objectives.
• Ability to apply budgetary analysis principles and effective allocation of internal/external resources.
• Strong understanding of risk management principles and ability to apply these principles in day-to-day quality management activities, compliance issues, and business challenges.
• Commercially astute and customer focused.

Working Conditions:

• Fulltime position

Travel:

• Role is remote-based with preference to location in the United Kingdom
• Travel is expected to be approximately 25% with projected international travel

Language Skills Required:

• Speaking: English
• Writing/Reading:  English

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen too.  It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you.

#ForeverCaring #ForeverConvatec #WeAreConvatec

#LI-DB1

#LI-REMOTE

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Electrical Technical Officer (Process Control) | Port Hedland 8&8 Date:  12 Mar 2024 Job Posting End Date:  Job Country:  Australia Job State/Province:  Western Australia Job Location/Region:  Pilbara     About BHP  At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success. About the Role We are seeking applications for the role of Electrical Technical Officer (Process Control technician) in Port Maintenance at Finucane Island on a residential 8/8 (4 days, 4 nights, 8 off) shift roster. Reporting to the Electrical Area Owner at Finucane Island, you will be responsible for…

Click here to view more detail / apply for Electrical Technical Officer (Process Control) | Port Hedland 8&8

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As one of the pioneers of science, ZEISS handles the everchanging environment of our fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and with over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

As a Field Service Technician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience by process enhancements focused on installation and servicing of custom equipment. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Additionally, you will aid the R&D team with engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.

Sound Interesting?

Here’s what you’ll do:

• Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.
• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Demonstrate your ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
• Perform necessary administrative paperwork in a complete and accurate manner.
• Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.
• Travel requirement is 90-100% within the service area, including international travel as needed.
• Other duties as required.

Job Requirements

Do you qualify?

• Minimum, High School graduate, completed GED or equivalent.
• Or, Tech School, associate, or bachelor’s degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like.
• Or, Training and experience from a Military Technical School.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week. Regular + OT.
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.
• Excellent communication and customer service aptitude.​

Nice to haves:

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Eric Ramberg

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).