Total 6 Quality Assurance / Control job vacancies in Windsor, SL4 3DP

A member of a relevant professional body or equivalent experience Extensive knowledge of specialist area Must be able to provide and receive highly complex, sensitive or contentious information Travel required to undertake provider visits Please see full job description and person spec for full details

About The Company
Childrens Quality Assurance Manager
Reporting To: Group Quality Assurance & Inspection Manager

Location: National
At Salutem, we believe everyone should have the opportunity to live a healthy, active and fulfilling life, regardless of their background or disability. The aim of our services is to provide safe and stimulating environments for adults and young people that allows choice and control towards independence.
To ensure the highest standards of quality in the provision of care and support for adults and young people, the Quality Manager will oversee the implementation of quality assurance processes, ensure compliance with relevant regulations, and lead initiatives for continuous improvement in service delivery.
To work alongside the Interim Group Quality Assurance and Inspection Manager, in providing robust monitoring and governance systems in ensuring that Salutem locations comply as a minimum to quality performance key indicators and exceed regulatory requirements and support identified locations on a journey towards Outstanding.

- Ensuring there is a consistent approach to best practice in the provision of identified outcomes and as a minimum ensuring all locations are ‘inspection ready’.
- Ensure compliance with local, national, and international regulations and standards, such as those set by the Care Quality Commission (CQC) or equivalent bodies.
- Conduct regular audits, assessments, and inspections of locations, identifying areas for improvement and ensuring corrective actions are taken.
- To drive and ensure quality initiatives and improvements at a national and regional levels to assist locations to achieve outstanding and excellence in performance outcomes.
- Monitor the quality of care provided, conducting regular observations and audits to ensure compliance with standards and to identify training needs.
- To provide support and information to senior and registered managers to enable effective responses to regulatory reports.
- To develop and maintain effective working relationships with external local compliance managers and inspectors that ensures effective and regular communication.
- To work closely with the shared service teams to ensure a consistent and robust approach to achieving best practice.
- To undertake quality assurance assessments and inspections in line with the Salutem Assessment Framework.
- Monitor incidents, complaints, and safeguarding concerns, ensuring they are investigated promptly and effectively.
- To keep abreast of landscape regulatory (CQC, Ofsted, CIW and Estyn) changes working collaboratively with colleagues to meet maintain compliance.

Location: National remit for all divisions
Hours: 40 hours a week

About The Role
Work Alongside the Interim Group Quality Assurance and Inspection Manager, set quality improvement objectives and recommendations for the company that are bench marked against all legal frameworks and external and internal accepted standards, research and good practice and track and report this progress against clear targets. Undertaking internal regulatory compliance inspections in agreement with the Interim Group Quality Assurance and Inspection Manager and ensure that annual program of inspections is achieved and that responses to significant events or locations that have characteristics of under performing are inspected and supported.

- Promote and implement person-centered planning, ensuring that care plans are tailored to the individual needs, preferences, and aspirations of individuals we support.
- Monitor the effectiveness of person-centered plans, making adjustments as necessary to improve outcomes for individuals we support.
- Provide day-to-day leadership and guidance to staff, ensuring that they deliver high-quality, person-centered care.
- Role model best practices in care delivery, demonstrating effective techniques and approaches in working with individuals we support.
- Support staff in developing their practice, providing coaching, feedback, and mentoring to enhance their skills and confidence.
- Ensure that accurate and timely collection of meaningful quality data and reports are provided to the group leadership teams to ensure that an understanding of benchmarks of standards and regulations are present in services.
- Ensure that staff are up-to-date with the latest developments in care standards, regulations, and effective practices.
- Develop, implement and monitor relevant and appropriate action plans in relation to non-compliance and/or poor performance.
- To provide thematic reports to Interim Group Quality Assurance and Inspection Manager of internal and external compliance reviews including lessons learnt.
- Contribute to policy development to ensure that company policy is relevant to current regulatory requirements.
- Ensure that any issues or concerns of compliance, standards of care and legislative regulations are identified, understood and planned and in partnership with Interim Group Quality Assurance and Inspection Manager and shared services, implement change where this is required, to a level that meets the outstanding outcomes.
- Working with the Interim Group Quality Assurance and Inspection Manager to lead on specific projects to ensure that appropriate location development strategies are in place to support the varying complexities of People who use services, incorporating industry best practice and to be a leader in their respective field.
- Develop manage and maintain strong working relationships with both internal and external stakeholders in regard to Compliance and Quality concerns.
- Be an ambassador for the group on quality, communicating key initiatives and driving the message of the importance of quality across all sites within the Salutem.
- To ensure appropriate quality has continuous improvement in practice leadership in all areas for the people who Salutem support.
- Exercise strong leadership in a style and manner consistent with the company’s values, ensuring the ever-changing needs of Salutem are communicated and represented.
- Maintain accurate and up-to-date records of quality assurance activities, audits, assessments, and action plan.
- Develop and promote an open and fair culture to ensure that Quality concerns are managed appropriately, focusing on corrective action and lessons learnt.
- Secure effective engagement with senior managers, departmental leads, Regional Directors and Registered Managers to encourage cross professional collaboration to enable locations to achieve outstanding and excellence in performance outcomes.
- Identifying areas of service improvement inline Salutem service improvement process.

Regulatory Compliance

- Implement appropriate methods to monitor compliance against UK wide regulation through the use of regular internal compliance inspections.
- Proactively assist Registered Managers and staff, when necessary, in the successful execution of regulatory inspections.
- Ensure that there is a robust system for managing and having oversight on notifications to the regulator and to communicate these to senior managers where this creates an organisational risk.
- Develop sound systems to ensure that all regulatory evidence is effectively collated and updated and accessible at location level.
- Provide assistance and direction to Registered Managers when responding to compliance reports and developing action plans as required with clear timeframes embedded within the action plans.
- Undertake internal regulatory compliance inspections as per an annual program and in response to significant events.
- Working with the Interim Group Quality Assurance and Inspection Manager develop and implement appropriate professional standards and monitor adherence to policies and procedures at all levels within the group to ensure continued compliance.
- Ensure that excellence in communication and engagement of staff, individuals we support, and stakeholders is at the center of everything we do.
- To support and contribute to the development of the quality strategy.
- To support and contribute to the development of the annual quality assurance and regulatory report.

Our Values

- We are Supportive by promoting opportunities for everyone so they can reach their full potential
- We are very Ambitious to provide the best possible outcomes for the people who use our services
- We are Loyal because we put the people that we support and our staff at the center of everything we do, and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders.
- We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality
- We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do.
- We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders
- We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities

Personal Skills and attributes

- Demonstrates awareness, diplomacy, sensitivity and empathy with the issues of vulnerability, disability and independence.
- Demonstrates the ability to plan and manage the workload required to meet the compliance aspects of the organisation.
- Demonstrates excellent written and verbal communication skills.
- Shows the ability to be flexible, respond positively to change, and work effectively under pressure and deal with conflicting priorities.
- Provides evidence of effective IT skills.
- Has a proven, extensive experience of working in a social care, training, or health setting.
- Demonstrates a commitment to ongoing personal development.
- This is an outline of the post holder’s key duties and responsibilities. It is not intended as an exhaustive list and may change according to service needs, following discussion with the post holder.


Essential Core Competencies

- Degree level educated in health or social care related area is desirable.
- Minimum 5 years health/Social care experience.
- Experienced of UK healthcare regulation and full understanding of the principles of regulation and compliance.
- Clinical audit and effectiveness experience.
- Experience in delivering change within an organisation.
- Experience of responding to compliance shortfalls in a systematic way.
- Experience in communicating at a range of levels within an organisation.
- Experience of planning and delivering training.
- Experience of Policy development and implementation.
- Experience of working with individuals supported to improve service delivery and experience.
- Proven track record of developing effective partnerships and joint working both internally and externally with outcomes that benefit people we support and builds the reputation of Salutem as a leader in excellence.
- Demonstrable knowledge of how to create and maintain a competent management information system including the care management systems.
- Demonstrable knowledge of the statutory, regulatory, and legislative framework applicable together with the key operational issues relevant to the specific post.
- Capacity to work under pressure, meet competing deadlines and organisational priorities with the ability and willingness to empower others through effective delegation.
- Experience of or demonstrable ability to provide high quality, management information reports for senior colleagues.
- Specific role-based competencies
- Proven track record in leading the development, impact measurement and evaluation of policy and procedure development and its dissemination.
- Demonstrable experience in the development, delivery and evaluation of inspections and their outcomes.
- Awareness of or experience of working within a Quality Assurance environment.
- Demonstrable commitment to and experience of welcoming diversity/diverse ways of working and co-production as standard practice.
- Demonstrable commitment to contributing to the embedded learning culture of the Quality Team.


Personal Qualities

- Supporting Salutem: Leads by example and represents Salutem positively and accurately.
- Taking responsibility: Takes responsibility for, maintaining a no blame culture while ensuring people are accountable and can learn from their mistakes.
- Solving problems: Anticipates risks and works across teams to deal with and find resolutions.
- Valuing People we support: Ensures that teams consistently deliver quantifiably excellent customer service.
- Working as part of a team: Builds and maintains performance by coaching, mentoring, developing and managing effectively.
- Travel and residence.
- Regular business trips will be required throughout England and Wales and potentially elsewhere that may require overnight stays or longer as business needs dictate.

The post holder should have a proven track record of partnership working making use of extensive experience of using a strengths-based approach and working alongside local authorities, provider collaboratives, specialist services, independent regulators and most importantly local communities in the co-design of services. Please see attached job description for full details.

Based – Windsor, Berkshire

Permanent

Chad Engineering is a Precision Engineering business currently going through an exciting period of growth, with dedicated staff.

Areas of manufacturing include Aerospace, Motorsport, Marine, Military, Medical, and Oil & Gas., with a reputation for quality, reliability and value for money. Due to expansion, we have an exciting opportunity for a Quality Assurance Manager to join the business.

If you are seeking a new opportunity that is greatly rewarding, then don’t hesitate and apply now!

Responsible for:

Maintaining and developing the companies ‘BSi approved’ QMS Quality Management System (ISO9001), and consistently achieving High Quality of Internal and Externally sourced products.

To work to achieve additional quality systems for Health & Safety, ISO 45001 and Environmental ISO14001.

General Duties:

To run a quality system that enables the company to consistently procure and manufacture finished goods to a satisfactory quality which meets UK and European product regulations, while meeting the financial objectives of the company. To handle various tasks as and when required to ensure the efficient running of quality function.

Key Tasks

1. Maintain and develop the quality management system to ensure that the company ISO9001 approval is maintained.

2. To work on the introduction of ISO14001 and ISO45001

3. To carry out audits of company’s procedures

4. Prepare monthly management meetings, and report to the senior management team.

5. To work with other departments to ensure company objectives are met.

6. To control and enter all finished goods and component part numbers and BOM’s.

7. Audit suppliers on performance against ethical, quality and environmental standards.

8. Ensure the analysis of defective material is conducted.

9. To arrange for all faulty and rejected components and goods to be returned to suppliers.

10. To control and ensure all rework is completed to requisite quality levels.

11. To examine stock reports monthly.

12. To agree and maintain quarantine stock locations for warehouse and goods-in areas.

13. To ensure that the quality of incoming goods is verified where possible on the same-day, or certainly within 24 hours of arrival.

14. Manage third party pre shipping quality inspections as required.

Environmental and regulatory

15. To provide information to ‘Valpack’ and customers on packaging and waste.

16. To provide information (where necessary & agreed) to customers on materials used in products and manufacture.

17. To Control changes to product updates and ensure goods In/Warehouse & CSC/Sales know

18. To manage the business Continuity Plan (B.C.P) system ensuring department managers can conduct necessary tasks.

Key Skills:

Numerate and IT literate.

Competent operating Microsoft Office packages

Qualified in an engineering discipline preferably electrical/electronic engineering bias.

Has ideally worked in a manufacturing environment but with an understanding and commercial background.

Commercially aware hands-on engineer who has had direct interaction with both customers and suppliers. Experience dealing with China based suppliers is an advantage.

Holds BSI or equivalent Internal Auditors qualification or greater.

Already in a QA role

Knowledge of application standard and directives

Some knowledge of MRP

Versed in statistical analysis.

Capable of project management.

Good Communicator & able to present to Snr. Management as required.

Job Types: Full-time, Permanent

Salary: £30,000.00-£36,000.00 per year

Benefits:

Flexitime

Schedule:

Day shift
Flexitime
Monday to Friday

Ability to commute/relocate:

Windsor, SL4 5LH: reliably commute or plan to relocate before starting work (required)

Experience:

Quality assurance: 3 years (required)

Work Location: In person

Sponsorship may be available

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

As an Application Engineer – Launch Success, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience with process enhancements by being responsible for supporting the revenue growth and success of ZEISS by efficiently providing metrology services solutions and support. The Application Engineer is responsible for providing turnkey results for the successful launch of our provided hardware and software solutions. Availability, response time and customer satisfaction are key success criteria for each service activity and as such this position requires flexibility to work different shifts and/or weekends to meet customer demands.

Sound Interesting?

Here’s what you’ll do:

• Consult, primarily at customer location, to ensure the successful implementation and on-going use of ZEISS Scanning solutions in the long term. 

• Develop customer specific training requirements including on-sight workshops, on location training, classroom training based on understanding customer needs to ensure the installed solution is successful.

• Interface with customers engineering, quality and manufacturing team members and shop floor personnel to confirm scope of work and make decisions regarding onsite scope changes and adjust deliverables.

• Be the single point contact for collecting and consulting on relevant CAD data provided by the customer.

• Utilize ZEISS solutions to support customers’ automated scanning and inspection of parts and assemblies.

• Consult with customer to create SOP’s based on experience to increase other team members knowledge and skills.

• Create basic and advanced inspection layouts with reports based on customer requirements.

• Robot cell programming utilizing Virtual Measuring Room (VMR) to program robotic automated scanning process and populate inspection plans.

• Provide customer confidence through accurate and timely deliverables.

• Onsite support, oversight and consultations at customer installations that typically consist of 1-to-2-week engagements to assure successful rollouts and customer satisfaction.

• Onsite troubleshoot issues and take or recommend corrective actions or provide appropriate technical information to CAPTURE 3D or GOM support team for next step actions.

Do you qualify?

• Technical trade school, or equivalent education/experience or 2 years of technical related experience (inspection, quality control, metrology solutions, CAD/CAM or related type solutions is a benefit).
• Proficient in Geometric Dimensioning & Tolerancing.
• Proficient in reading and interpreting blueprints.
• Professional demeanor and confidence in presenting to a group of people.
• Proficient with Microsoft Office.
• Self-motivated and able to work both independently and alongside Capture 3D’s management and sales organization.
• Ability to articulate technical information in a simple and concise manner.
• Excellent written and verbal communications skills.
• Meet required qualifications to work with ITAR designated data.
• Travel to customers and events required to support above listed responsibilities, up to 60%.
• Ability to lift 40 pounds.

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Tracy Hollstadt

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). 

To assist in the management of Practice Income streams and systems in support of clinical, financial, operational and administrative processes ensuring profitability, data quality and efficiency. Support with the smooth running of national immunisation programmes and recall processes. To deputise for the Data Quality Manager and perform Data Entry and Note Summariser tasks as required. To provide both ad-hoc and scheduled reports as required by internal and external customers. To perform Data Entry and Note Summariser tasks. A proactive team player who must be able to manage own time & workload and work under own initiative with minimal supervision. The following are the core responsibilities of the IT & Data Quality Administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. IT Assist the Data Quality Manager in the provision of first line support for all IT problems within the Practice to enable the organisation to operate effectively on a day-to-day basis. The ability to decide which problems can be resolved and escalate any problems that need to be addressed by hardware/software maintenance companies such as EMIS or MLCSU. Smartcard maintenance new users, unlocking etc. Setting up of new EMIS & Docman Users. NHS Mail local area support including distribution lists and shared mailboxes. Information Analysis Pro-actively run regular campaigns to target cohorts of patient information required to meet set targets. Provision of ad-hoc searches for Staff and Clinicians within the Practice Utilising EMIS Web and allied tools (Excel for example) where applicable. Usage of tools such as Apex and Qliksense to review and plan for The Practice at an Operational Level. Collect data as part of clinical and organisational audit processes and provide this within the set timescales. Information Provision Create, edit and amend templates, searches and concepts within EMIS Web in line with current contract specifications ensuring data quality is maximised across the Practice. Manage and oversee the input and quality of clinical data into patients medical records in accordance with the current Practice protocols. Carry out regular spot check audits on data entry and note summarising work. Production of reports for external bodies such as Integrated Care Board/NHS England/HSCIC to specific criteria and deadlines. Ensure patient data quality (input, consistency and output) using EMIS Web and supporting tools in order to facilitate the practice in gaining maximum quality points for practice income streams. Liaising with 3rd parties and external bodies/agencies where necessary. Data Quality Participate in the review and consistency of all protocols and co-ordinate practice policy for clinical data entry. Ensure systematic and regular review of clinical data quality entry protocols and note summarising protocols. Work with the Practice Partners, Clinicians and Management Team to monitor performance of the Practice income streams. Be flexible and adaptive to identifying solutions to performance shortfalls and be able to problem solve and implement solutions, sometimes at short notice to meet deadlines. Audit & Claims Directly manage and provide returns on time for projects such as the annual flu campaign, enhanced services returns, CQRS data collection. Monitor QOF and IIF Indicator points as required. Liaise with Management Team and PCN members regarding any shortfall areas or batch conversion needs. Year end liaise with all appropriate parties internally and externally to ensure all data/reports have been returned within the set timescales. Patient Recall To liaise with Clinicians and the Management Team to develop the QOF patient recall process and maximise QOF/ES/CQUIN income streams. Liaise with the Reception Supervisor to ensure that patients are recalled to Practice for Review and/or Immunisation purposes with suitable clinician appointments available and minimal disruption to the Reception Team. Undertake proactive 'housekeeping' management of the Call/Recall system/ EMIS Web/Population Manager/Mjog/CQRS including compliance, in accordance with practice protocols and set targets Project Management Lead on/support with managing projects as directed by the Data Quality Manager and/or Management Team. And more... For full details please see the attached job description.