Total 1 quality assurance control job vacancies in Sales / Marketing category in droitwich midlands wr9 9rb

Daily responsibilities for operational quality and curriculum

• Part of and contribution to the Quality and Curriculum IQA and tutor team focusing on operational quality and curriculum and IQA activities
• Contribution to ensuring and maintaining a consistently good if not higher operational quality of provision across the Skills division.
• Be the key contact for our EQA Awarding Body visits, including arranging each visit with the allocated EQA, sharing of information, updates and liaising with our learner recruitment team and MIS for qualification achievement data and certification
• Undertaking IQA awarding body activities as per the quality and curriculum schedule and cycle, including compliance and operational arrangements.
• Working with our adult/health and social care tutors to provide a consistent, reliable and good quality of curricula and education across the Skills division, including the monitoring and reporting of teaching, learning and assessment and the learner learning journey.
• Working within the Quality and Curriculum Team, contributing to ensuring that we meet the Ofsted EIF grade 2 requirements. Working within the quality and curriculum team to contribute and support the business through inspection processes to achieve and maintain grade 2 'Good'.
• Undertake the role of an adult care tutor when required.

Area of sector specialism's: Health and Social Care/ Adult Care.

Main Responsibilities

Staffing

1. Be responsible for the operational line management of your own allocated sector tutor team delivering within own sector area inclusive of, but not exclusive to:

• Performance management and liaising with the SLT and HR matters to determine more serious and agree formal action/s where required
• Undertake monthly tutor caseload 1:1's performance management reviews, including appraisals, personal development action planning and monitoring processes
• Capture tutor team holiday requests and review the expense claims, both for SLT approval
• Be part of the tutor and associate tutors' operational safer recruitment processes, as per agreed and approved by the appropriate member of the SLT

Quality and Curriculum

1. Contribute to the sector specific curriculum planning, as informed by the Skills Strategic Curricula Plan
2. Deliver and lead on sector specific IQA activity, as per the Quality and Curriculum Policy and processes, to include standardisation activities, ensuring a consistent, high quality of provision and education for learners
3. Complete the sampling of learner work/portfolios/assessments in line with our quality policy, processes and calendar to include meeting Awarding Organisation qualification requirements
4. Take part in the monthly sector specific curriculum deep dive cycle and processes to check, monitor, evaluate and report on the quality of education and the learner learning journey, identifying strengths, areas for development/improvement and sharing areas of best practice.
5. Facilitate learner/apprentice voice sessions to gather, monitor, evaluate analyse and report on feedback to inform quality development and improvement processes.
6. Take part in planning and development of the CPD calendar, informed through 1:1 tutor caseload, meetings, performance management and curriculum deep dive processes and personal development plans targets
7. Help the deputy quality and curriculum manager in arranging, managing and facilitating EQA/SV visits with the Awarding Organisations
8. Be part of the quality and curriculum team to undertake regular reviews, adaptations to and update our operational local curriculum plans, delivery planning and learning resources using our online MIS and learner journey platform, to ensure currency, consistency in approach and design and best practice.
9. Liaise with the Challenge-trg group and Skills marketing and operations teams to help develop appropriate materials and programme information for marketing purposes.
10. Help to review and improve appropriate monitoring, tracking and reporting lines of communications, systems and procedures relating to operational quality, compliance, management and assessment of the quality of education, ensuring full compliance with Challenge-trg Skills company policies and process.
11. Creation of sector specific learner case studies, as identified to showcase best practice and celebrate impact and success.

Essential Skills

1. Ability to lead and motivate a tutor team, with effective, clear and good communication skills
2. Work collaboratively as a member of the operational Quality and Curriculum Team as a lead IQA and curriculum developer
3. Meticulous attention to operational quality and curriculum detail, including effective time management, adherence to KPI's and timebound targets set
4. Adopt effective operational working practices, to promote and comply with the Challenge-trg-Group and Skills division vision and values at all times, (this may include occasional work during extended or unsociable working hours when requested during an extenuating circumstance and will be discussed and pre-arranged)
5. Act in a calm, organised, responsive, adopting a professionally presented approach and positive attitude to the job role and allocated daily work and operations at all times.
6. Be proactive and positive, with a 'can-do' and flexible approach and attitude towards development, improvement work, setting high expectations and ambitions for and with effective operational management of a sector tutor team
7. Demonstrates honesty, acting with high levels of professional integrity and attitude at all times
8. Demonstrate a good command of the English language and the ability to complete evaluative, judgmental written IQA and curriculum focused documents and reports, based on a sound, valid, and reliable current evidence base.

Contributions to General company and Challenge-trg Skills Duties

• Comply with all relevant legislation (e.g., GDPR; Data Protection Act 2018, Copyright, online safety and security etc).
• Promote and embed effective safeguarding, Prevent, ED&I and Fundamental British Values policy and practice into our quality of provision and education and the learner's learning journey, fully adhering to government legislation and updates where relevant
• Promote equality of opportunity, diversity and inclusion in all aspects of the job and robustly challenge inequality and discrimination, adhering to Challenge-trg Skills vision, mission and values
• Be fully compliant of your responsibilities in adhering to legal and Challenge-trg Skills, health and safety legislation, always implementing appropriately, whilst in your role and at work
• Undertake other duties as may be expected within the scope and objectives of the role and as discussed with your line manager
• Contribute to developing and delivering a wide range of flexible and innovative exciting and motivational programmes required to meet our learner, staff wellbeing and CPD, group, partner and client needs, as part of our collective staff team.

Safeguarding

Challenge-trg Skills is committed to creating a safe learning and working environment for learners and staff. We prioritise the health, welfare and wellbeing of all within our learning and working community, including children, young people and vulnerable adults. All staff must actively adopt and engage in this commitment to a safe working and learning environment.

Prevent

Challenge-trg Skills is committed to full compliance with the government Prevent duty legislative requirements. All staff must ensure that each learner understands their role in studying, learning and working as a member of a community and are fully prepared for modern life in Britain. That each learner is able to understand and adopt the right positive attitude to the fundamental British values, democracy, the rule of law, individual liberty, and mutual respect and tolerance for those with a different backgrounds, personal preferences, faiths and beliefs.

Equality, Diversity and Inclusion

Challenge-trg Skills is committed to ensuring that regardless of background that all staff, learners and visitors to our company receive the best possible attention, service and care whilst with us. There is considerable importance attached to the public relations aspect of all work undertaken by Challenge-trg Skills. It is a prime objective of all staff to project a positive public the image of Challenge-trg Skills and our values and inclusive working and learning culture, and to assist all enquiries providing the highest standards of delivery and service, taking into account working with learners, our workforce and members of the public from diverse backgrounds and needs

Pre-employment

It is a condition of employment that the post holder must be taken through our safer recruitment policy and procedures including a current enhanced DBS check, two references, evidence of the Right to Work in the UK and residential status, and, as necessary, Occupational Health Clearance, prior to employment at Challenge-trg Skills

"Improving lives, Building Futures & Enhancing Business"

Vision

To deliver our mission, we will focus on:

1. Improving Lives, Building Futures, and Enhancing Business.
2. Delivering employer focused, learner centric courses.
3. Providing quality training that meets the needs of our learners, our partners and our employers.
4. Maintain excellent local community relationships whilst supporting & upskilling learners from deprived, under privileged areas into sustainable employment.
5. Providing a friendly, supportive, exciting & challenging environment for our customers & staff.
6. To consistently exceed the performance targets set internally & by our external.

Values

1. Celebrate Success.
2. Respect & value each other working with honesty and integrity.
3. Inspire - to be positive and creative.
4. Strive to achieve goals.
5. Passionate about excellence.

Company Benefits Include:

• Working as part of an award winning, large national group, where no two days are the same and every individual makes a difference.

• Access to and use of Wagestream, which allows you to track and access your wages early free of charge, along with a wide range of advice and support services.

• Comprehensive Employee assistance programme.

• Life Assurance Policy including free access to a virtual GP Service.

• Flexible working arrangements, (to be discussed, agreed and pre-arranged on an individual case by-case, with the appropriate line manager and SLT.

Person Specification

Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Proud member of the Disability Confident employer scheme