Job Title
Facility Manager
Job Description Summary
Job Description
C&W Services is the industry leader in cutting-edge maintenance and janitorial programs for facilities ranging corporate office portfolios and manufacturing plants to large public venues—keeping our client’s facility running smoothly all the time.
Hours: M - F, 7:30 a.m. - 4:00 p.m., average weekly hours 4
*Comprehensive benefits that start on your first day
*Advancement opportunities
*Training to work in a cutting-edge facility
*Company provided safety apparel and uniforms
Here are just a few things you can expect to do daily:
Manage and maintain overall facility management services to ensure maintenance of the facilities and grounds, and provision of associated services, is executed in a manner consistent with the Client’s and Firm’s standard processes and professional brand image and compliant with applicable local laws, rules and regulations.
The Facility Manager will manage the activities of the C&W Services personnel, HVAC, maintenance, janitorial contractors. This individual must exhibit exceptional customer service and communication skills and ensure that facility maintenance services are being provided in a proper and cost-effective manner. This individual should have the ability to establish trusting relationships, and effectively manage multiple external and internal needs for the client and firm.
PRIMARY DUTIES AND RESPONSIBILITIES:
Responsible for the leadership, direction, and performance of all assigned site maintenance and services activities.
Supervise C&W Services technical staff on all work and can provide hands-on assistance as necessary.
Direct and schedule vendors who may include electrical, mechanical, plumbing, janitorial, etc. Direct 3rd party and Agency activities and ensure compliance with contractual obligations
Oversight of all processes ensuring conformance to federal, provincial, and local regulations, and conformance with company and customer policies
Ensure Safety First and is a significant consideration in all activities including customer relations, policy implementation / enforcement, budget preparation and cost control
Manage and lead quality control, maintenance process development and compliance, and other account administrative functions as necessary
Must always demonstrate good judgment when making decisions affecting the company’s business
Ensure that all work performed under his/her supervision is done in a timely and cost-effective manner according to the applicable codes
Effectively communicate in person, and electronically to relay complex information to all parties
Develop and effectively manage site budget
Produce monthly financial and operational reports and additional reports as requested
Coordinate in building budget forecasts and make recommendations based on spending trends
Ensure that EHS procedures are being implemented and issues are being resolved through the direction of both the Client’s and Firm’s EHS representatives
Assist with the development and execution of the account’s strategic plans
Respond to customer satisfaction surveys requiring follow-up, and develop and execute corrective action plans as required
Build and manage relationships with the Site Leadership and Business Unit managers to ensure their needs are met
Interact with customer and client personnel to determine and meet customer/client expectations
Coordinate activities to ensure effective and efficient performance in all activities to minimize disruption and impact to building occupants
Assist in the development of long-range planning in support of the Client’s goals and objectives
Maintain positive customer relations by being flexible to meet the needs and demands of a constantly changing work environment
Complete and oversee other duties as directed
Education: Bachelor’s degree in Facilities Management or related field, such as Engineering, Architecture or Business or commensurate experience or similar experience preferred, not required
Experience: a minimum of five (5) years of experience in Facilities Management / Facilities Services of a corporate industrial environment
Must be technically competent and can perform technical work or provide assistance as necessary on electrical, mechanical, and/or plumbing systems
Extensive background in planning / scheduling and budgeting
Computer Skills: Demonstrated proficiency in creating and working with documents in Microsoft Outlook, Word, Excel, and PowerPoint
Experience with Building Control Systems and CMMS tools (SAP preferred, but will train if previous CMMS experience on another system)
Excellent verbal and written communication skills is essential
What are the physical demands of the role?
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The ability to observe details at close range (within a few feet of the observer).
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Manual Dexterity — The ability to quickly grasp, manipulate, or assemble objects.
Substantial lifting (up to 50 pounds) is required
Ability to move for extended or continuous periods of time
Ability to ascend and descend staircases, ladders, and/or step stools
Ability to operate applicable hand tools, power tools, and equipment
Ability to operate forklifts or other vehicles in a safe manner
Ability to wear a respirator while performing job duties
Communication/ Expression —The ability to communicate information and ideas so others will understand.
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
What is the work environment?
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable employees with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The employee is occasionally exposed to extreme heat and extreme cold, wet and/or humid conditions. The noise level in the work environment is usually very loud.
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.