Food & Beverage Assistant

Champneys Mottram Hall

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In the role of a Food and Beverage Assistant, you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the Food and Beverage department while being an ambassador for Champneys.

Some duties and responsibilities as a Food and Beverage Assistant include;

• Ensuring the Food and Beverage areas are well presented, inviting and to the to the standard our guests expect.
• Having a complete knowledge of all food & beverage menus enabling you to provide accurate and enticing product descriptions including knowledge on dietary needs, calorific values, and basic nutrition to guests.
• Taking reservations and orders, and serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition in accordance with Company standards and procedures.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Access to Learning & Development aimed at job satisfaction and career advancement
• Merlin Entertainments Attraction
• Free parking
• Professional Uniform

Events Assistant

Champneys Mottram Hall

As Events Assistant you will be a support to both your manager and team in delivering memorable events. Guests and clients joining us for Events are typically enjoying magical moments such as weddings, special events such as family celebrations or indeed joining us as part of a business programme.

• First impressions count, ensure that all areas of the department is show round ready and creates a wow moment.
• To prepare all mise-en-place required for the tables and stations before each service.
• Ensure the smooth execution of tasks ensuring guests receive the best service and in line with their agreed function.
• Be fully conversant with all food allergens and allergies.
• To deal with guest’s comments and complaints initially and report these to the person in charge.
• Support functions such as beverage service and the café where applicable.
• Be fully conversant with the current function sheets and be aware of what is taking place in the department each day, this includes the days ahead.
• Ensure the department is stocked and prepared.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Food & Beverage Assistant

Champneys Mottram Hall

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Spa Cleaner

Champneys Mottram Hall

Hours between 6.00am and 11.00pm [flexible patterns available]. Includes weekend rotations.

Within this role you will be adaptable to our guest needs and you will enjoy a variety of tasks putting our guests experience first.

Some responsibilities include:

• To ensure that the changing rooms within our Spa and Leisure facility are clean, presentable and free of used items.
• Ensure that all poolside areas are clean and presentable, free of obstruction and is an inviting relaxing space.
• Ensure all public areas within the Spa and Leisure facility are clean and exceptionally presented.
• Use of industrial cleaning machinery to deep clean and maintain the standards across the facility during closing hours.
• Effectively manage used towels and robes by ensuring they are removed from guest areas and washed and dried in a timely manner within the laundry room.
• Ensure effective stock levels of towels/robes are in the spa reception.
• Work to allocated check lists and support where necessary the Spa and Leisure team/ your team with any general requests.
• Uphold high levels of security and communication between management, fellow colleagues and guests.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Assistant Housekeeping Manager

Champneys Mottram Hall

At Champneys we pride ourselves on the environment that we create. As soon as our guests step through our front door, we embrace every opportunity to appeal to their senses. First impressions matter which is why our hardworking housekeeping team is passionate about providing a great first impression by creating a clean, relaxing and inviting environment.

As an Assistant Head Housekeeper you will be responsible for;

• Creating an environment where your team aspire to achieve the highest of standards of cleanliness. Encourage and motivate the housekeeping team on a daily basis to complete all tasks to an exceptional quality.
• Supporting your teams with training and development, this is largely e-learning
• Deputise for the Head of Housekeeping and ensure the department functions effectively in their absence, attending meetings in their place when required.
• To allocating daily housekeeping duties amongst the team to ensure the maintenance of all guest accommodation and public areas to the highest possible standard of cleanliness and presentation.
• Managing and taking responsibility for an efficient and effective laundry operation within the resort. Ensuring guest laundry is satisfactorily actioned and take responsibility along with the Housekeeping Supervisor for the cleaning of soft furnishings.
• Inspect accommodation (up to 75 rooms per day including stay-overs) and public areas cleaned by Housekeeping staff to ensure that Champneys exacting standards of hygiene and cleanliness are met and maintained at all times.
• Acquire and maintain a thorough and up to date knowledge of the Health Resort including its services, layout, procedures and services.
• Communicate positively and maintain effective working relationships with all staff, colleagues and internal departments and work as a team in order to resolve issues efficiently.
• Along with the Head of Housekeeping, take responsibility for housekeeping staff recruitment, inductions, training, and management, addressing issues as they arise in the moment and escalating issues to the Head of Housekeeping as required, consulting with HR regarding company procedure.
• Retain and keep safe lost property, dealing with this as appropriate and ensuring it is returned to its owner when appropriate.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Food & Beverage Assistant

Champneys Mottram Hall

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In the role of a Food and Beverage Assistant, you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the Food and Beverage department while being an ambassador for Champneys.

Some duties and responsibilities as a Food and Beverage Assistant include;

• Ensuring the Food and Beverage areas are well presented, inviting and to the to the standard our guests expect.
• Having a complete knowledge of all food & beverage menus enabling you to provide accurate and enticing product descriptions including knowledge on dietary needs, calorific values, and basic nutrition to guests.
• Taking reservations and orders, and serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition in accordance with Company standards and procedures.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Access to Learning & Development aimed at job satisfaction and career advancement
• Merlin Entertainments Attraction
• Free parking
• Professional Uniform

Receptionist

Champneys Mottram Hall

Role Objective

To be the first port of call for all questions and queries relating to a guest stay, spa day, club membership or any other general enquiry. Always Demonstrating a can-do attitude, you will be a source of information for all guests and colleagues. Your knowledge of the day’s activities, guest numbers and availability will ensure that you support the wider teams with maximisation and utilisation.

This role is far reaching and supports other functions such as the Spa, Wellbeing & Fitness, Main Reception, and all managers in terms of guest data and information that you possess.

We only have one opportunity to create a first impression, make sure it counts.

Some Responsibilities include

• Greeting guests with a warm welcome and ensuring the courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack.
• Correctly and line with the GDPR you will receive and administer financial payments, ensuring guests are provided with receipts, merchant copies are filed and stored in line with the governing regulations.
• When checking out guests you will ensure all client accounts are settled in full, robe controls maintained, and guest satisfaction is checked. Where comments are raised you will share these with your team and where appropriate make an action for correction should constructive feedback be provided.
• Monitor CCTV to ensure the safety of bathers in the pool and other areas.
• Monitor headcounts every hour to ensure the maximum bather load is not exceeded.
• Support with conducting pool tests should a member of the fitness team or maintenance team not be available (must be trained).
• Where guest walks are in place, support / lead these where required.
• Close any open folios and settle classes on the system.
• Upsell additional services and items, manage columns to ensure yield management.
• Assist in the scheduling of Spa colleagues and services.
• Take responsibility for pre bookings and bookings of all spa services offered and ensure that the billing of guest services is carried out correctly and in a timely manner.
• Ensure full knowledge of residential, day packages and services.
• Keep up to date on promotional offers and sell services to guests as per targets set, supporting the team in achieving sales targets.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Gift Voucher Sales Advisor

Champneys Head Office

Fixed Term October to January

We are looking for sales focused team member to be a champion of Gift Voucker [GV] sales throughout the Christmas period.

As a Champneys GV advisor you will champion our brand and create an exciting sales experience. Sharing knowledge and inspiring customers and creating an exciting environment to purchase our GV for a brand that they love.

Always leading from the front, you will take ownership of converting enquiries to purchases, offer excellent customer service, and create an exciting gifting experience to secure and maximise all revenue opportunities.

Some responsibilities include:

Create brand awareness by actively connecting with our customers.
Create and approachable, friendly, and exciting environment with colleagues and customers.
Assist potential customers to purchase by promoting the Champneys brand and the redeemable options of the GV.
Champion the brand in all areas, be knowledgeable on the business, products and locations.
Support your line manager in creating a sales action plan that meets our GV Target and your personal target.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Fitness Instructor

Champneys Mottram Hall

With over 80 classes a week, the days are filled with fitness fun. As a Fitness Instructor, you will be responsible for providing high end and exclusive personal training sessions, tailored made to our vast client base- this will include supporting with the development and delivering of our fitness programmes. You will also be expected to teach classes, such as indoor cycle, aqua, stretch and body conditioning to name a few.

Some duties and responsibilities as a Fitness Instructor include;

• Working alongside an efficient and experienced team to assist in the day-to-day running of the Department/ Health Club to ensure that our guests and members needs are met, and they are provided exceptional customer service at all times.
• Supporting the management of the daily running of the health club, ensuring all challenges are resolved in a quick and professional manner, and ensure the department is meeting its targets.
• Providing feedback to support the development of the Wellbeing and Fitness team, feedback also extends top the development to our operating standards and procedures.
• Teaching fitness classes, both indoors and outdoors, and provide personal training to make our guests happier and healthier inside. Building your own knowledge and development is a big part of the Champneys brand.
• Exhibiting great communication skills and deliver all/any department information to all guests, members and colleagues effectively and maintain discretion where appropriate.

We require you to be qualified in at least one of the following:

• Exercise to music or equivalent group exercise certification.
• Level 2 Gym Instructor certificate.
• Level 3 Personal Training Certificate or Degree.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Food & Beverage Assistant Hotels

Champneys Mottram Hall

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Food & Beverage Assistant

Champneys Mottram Hall

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In the role of a Food and Beverage Assistant, you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the Food and Beverage department while being an ambassador for Champneys.

Some duties and responsibilities as a Food and Beverage Assistant include;

• Ensuring the Food and Beverage areas are well presented, inviting and to the to the standard our guests expect.
• Having a complete knowledge of all food & beverage menus enabling you to provide accurate and enticing product descriptions including knowledge on dietary needs, calorific values, and basic nutrition to guests.
• Taking reservations and orders, and serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition in accordance with Company standards and procedures.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Access to Learning & Development aimed at job satisfaction and career advancement
• Merlin Entertainments Attraction
• Free parking
• Professional Uniform

Senior Golf Sales Executive

Champneys Mottram Hall

As a member of the Golf Management Team, you will oversee the total golf operation and services offered including the golf shop, golf range, golf services areas and golf car operation including supervision of the head golf professional.

As a Senior Golf Sales Executive, some of your duties and responsibilities include;

• Contacting lapsed business, new sales leads, monthly challenge targets.
• Assisting with conducting regular competitor analysis to ensure price parity within our market place and business demand.
• Aid with the daily business review to include events entered, status change, cancellation and turn down.
• Ensuring clear communication is in place between sales and operations by attending relevant operations and function sheet meetings
• Conduct client show rounds in a professional manner taking every opportunity to upsell

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Maintenance Assistant

Champneys Mottram Hall

A maintenance assistant and Champneys forms part of the team that is a responsible for maintaining our hotels to a high standard, ensuring they are consistently safe and are elegant in presentation both inside and out.

You maybe skilled in domestic fixings, these are great skills that you can apply to our hotel bedrooms and guest areas.

Some duties of a Maintenance Assistant include:

• Using your keen eye for detail identify areas or items for repair and ensure they fixed and back in service.
• Maintain our fixtures, fittings and property, some fixes or maintenance might be new to you, where it is full training will be provided.
• Working alongside other areas conduct comprehensive walk rounds and identify areas for planned maintenance.
• We care for our environment; you will support our Environmental Champions and ensure that we environmentally aware.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Spa Cleaner

Champneys Mottram Hall

Contracts available; Part Time and Full Time

Hours between 6.00am and 11.00pm [flexible patterns available]. Includes weekend rotations.

Within this role you will be adaptable to our guest needs and you will enjoy a variety of tasks putting our guests experience first.

Some responsibilities include:

• To ensure that the changing rooms within our Spa and Leisure facility are clean, presentable and free of used items.
• Ensure that all poolside areas are clean and presentable, free of obstruction and is an inviting relaxing space.
• Ensure all public areas within the Spa and Leisure facility are clean and exceptionally presented.
• Use of industrial cleaning machinery to deep clean and maintain the standards across the facility during closing hours.
• Effectively manage used towels and robes by ensuring they are removed from guest areas and washed and dried in a timely manner within the laundry room.
• Ensure effective stock levels of towels/robes are in the spa reception.
• Work to allocated check lists and support where necessary the Spa and Leisure team/ your team with any general requests.
• Uphold high levels of security and communication between management, fellow colleagues and guests.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Spa Manager

Champneys Mottram Hall

When we opened our doors in 1925 Champneys was England’s first Health Spa, founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined. For the last 90 years we’ve been spa pioneers embracing the latest techniques to craft products and treatments that renew you; mind body and soul.

Our passion is health and wellbeing and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists. We have in house trainers that are there to ensure our therapists reach their full potential and progress with us, you will be an ambassador for this development.

As a Spa Manager, some duties and responsibilities include;

• Maximise revenues through effective booking and room utilization in the spa.
• You will ensure the smooth running of the treatment department and provide effective professional management to your team with regards to training, standards and reaching sales targets.
• With guest satisfaction at the forefront of what we do, you will ensure guest schedules are suitable and extra care is taken when planning a guests stay.
• To have a thorough working knowledge of all products and treatments within the spa and oversee training matrixes.
• You will ensure your team are trained to the highest standard and are there to assist our guests with any needs they may have throughout their stay with us and ensure they leave wanting more!

As Spa Manager, you will hold an NVQ Level 3 in Beauty and have a good overall standard of education. Previous experience as a Spa Manager desired but not essential.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform