Total 9 job vacancies by Durham University

The Role and Department

The Operations Directorate: Elevating the Student and Staff Experience

The Operations Directorate is integral to the Colleges and Student Experience Division, dedicated to providing a world-class experience for our diverse student and staff communities, which is essential to our students' learning journey. Our passionate team delivers services and facilities across 15 colleges, including catering, housekeeping, reception, security, and maintenance. These resources create a safe environment where our students can live, work, dine, socialise, and thrive together.

Chefs are key back-of-house members of the catering team, responsible for supporting the Head Chef with food production and running of the kitchen and ensuring the highest quality food and standards are delivered. The post holder will also assist with the day-to-day cleaning of kitchen and catering equipment, receipt and storage of goods, and checking and signing for deliveries.

Catering team members will be expected to adopt and promote a flexible approach to working, and to undertake any or all of the tasks outlined below regardless of their designated shift.

Successful candidates are expected to promote a positive image of University Catering and Durham University at all times.

Roles Available:

We have 1 Full-time post that is 35 hours over 52 weeks.

You will work a maximum of 35 hours per week, unless overtime is required whereas enhanced rates will be paid.

Salary up to £23,581 per annum, plus an annual market supplement of £1500, would increase the salary range to between £24,159 to £25,081

We have 1 Term Time post is 35 hours over 32 weeks.

You will work a maximum of 35 hours per week unless overtime is required whereas enhanced rates will be paid. This is for 32 weeks of the year between September and July

A Pro-Rata Salary up to £16,262.92 per annum, plus a Pro-Rata market supplement of £1034, would increase the salary range to between £16,661.04 to £17,296.92

Who to contact for more information

If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Scott Barnfather would be happy to speak to you

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The Role and Department

The Operations Directorate: Elevating the Student and Staff Experience

The Operations Directorate is integral to the Colleges and Student Experience Division, dedicated to providing a world-class experience for our diverse student and staff communities, which is essential to our students' learning journey. Our passionate team delivers services and facilities across 15 colleges, including catering, housekeeping, reception, security, and maintenance. These resources create a safe environment where our students can live, work, dine, socialise, and thrive together.

Residential Services Assistants (RSAs) cover multiple areas of a College and work in a supportive team carrying out legal compliance checks such as Legionella, security patrols to ensure the safety of buildings and residents. Responsibilities also include; setting up meeting rooms, undertaking minor repairs and maintenance tasks and ensuring larger scale maintenance issues are reported to Estates & Facilities. During out of hours, RSAs are the first point of contact for all welfare and buildings issues, and provide emergency response and reception cover, liaising with appropriate College/Duty Officers and staff.

Specific Role Information

Contracts are up to any 5 days from 7 which may include bank holidays, nights and weekends. All contracts are 35 hours a week, full time and permanent.

Who to contact for more information

If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, the Operations Directorate Administration Team would be happy to speak to you: .

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Job Title: Heating Engineer (Gas)

Department Estates and Facilities

Estates Operations

Grade: Grade 6

Salary range:  Up to £36,924 per annum

Working arrangements: Permanent

Full time (35 hours)

Participation in an on-call rota for out of hours cover

(On-call and attendance payments applicable)
Overtime subject to workload

Onsite working only

Closing date: 26th November 2024

The Role and Department

As a member of the Estates and Facilities Directorate directly employed labour team, you will undertake mechanical repairs and maintenance work, to an agreed level, in compliance with industry standards, statutory requirements, and relevant codes of practice in a professional and customer-focussed manner.

The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.

Further information about the role and the responsibilities is at the bottom of this job description.

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A globally outstanding centre of teaching and research excellence, a warm and friendly place to work, a unique and historic setting - Durham is a university like no other. As one of the UK's leading universities, Durham is an incredible place to define your career. The University is located within a beautiful historic city, home to a UNESCO World Heritage Site, and surrounded by stunning countryside. Our talented scholars and researchers from around the world are tackling global issues and making a difference to people's lives.  

We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things in the world. Being a part of Durham is about more than just the success of the University, it's also about contributing to the success of the city, county and community. Our University Strategy is built on three pillars of research, education and wider student experience, but also on our keen sense of community and of inspiring others to achieve their potential. 

We are now seeking to appoint to the newly created role of Chief Operating Officer (COO), a key member of the University's executive team with overall management responsibility for a portfolio that includes: the Academic Registry, Estates and Facilities, Computing and Information Services and Strategic Delivery Unit. Reporting to the Vice-Chancellor and Warden, and working closely with senior colleagues, the COO will be responsible for providing leadership to the development and effective delivery of these professional services. They will also work in partnership with other senior colleagues to build alignment across the University's wider operations at a time of significant change and transformation in the sector.

Passionate about education and research, the successful candidate will demonstrate a track record of shaping modern, service-oriented and cost-effective professional service operations within large and complex organisations, ideally within Higher Education. They will have empathy with Durham's purpose and values and enjoy working in close partnership with senior colleagues in pursuit of our strategic ambitions.

At Durham University, our aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women, and black, Asian and minority ethnic communities.

How to Apply

Durham University are working in partnership with Perrett Laver to recruit to this post. Applications submitted via this portal will not be considered.

The closing date for applications which should consist of a covering letter and full CV detailing academic and professional qualifications is 9am GMT on Monday 9th December 2024.

Applications can be uploaded at https://candidates.perrettlaver.com/vacancies/4474/chief_operating_officer/. Please quote reference 7592.

To arrange an informal conversation, please email Anna Murphy (anna.murphy@perrettlaver).

Interview dates are to be confirmed.

Please visit the following links in order to find more information about the use of personal information provided by candidates to Perrett Laver and the University:

When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

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The Role and Department

The International Office is responsible for:

• The recruitment of international students to all areas of the university to meet institutional targets.
• Supporting and managing the developing of international partnerships to raise the University's global profile and to support academic colleagues in developing international links and collaborations.
• Managing the university's student mobility programmes (exchange partnerships) to meet the University's student mobility targets.

This role will support all aspects of the delivery of the University's Global Strategy, with particular responsibility for the development and delivery of the regional recruitment strategy to enable the institution to achieve recruitment targets across South East Asia.

The post will work closely with the Head and Deputy Head of International Student Recruitment, and will be responsible for the line management of an International Officer employed through Accumen and based in Malaysia.

With support from their line manager and colleagues, the post holder will be able to develop their knowledge of Durham University and the wider international higher education sector, and acquire expertise in promoting a Russell Group institution. They will use their networking skills to assist the University's relationship management in market, to ensure we provide excellent service to school counsellors, education agents, and prospective students.

The role will require significant travel to key recruitment markets, initially including Thailand, Vietnam, Singapore, Malaysia, and Indonesia, although market responsibilities may change over time in line with the external student recruitment landscape and the priorities of Durham University. Recruitment trips can be up to 2 weeks long and involve evening and weekend working.

We have adopted hybrid working with team members currently working a minimum of 2 days per week on campus in Durham. We encourage all team members to be on campus on a Wednesday so the team can connect, other on campus days are flexible and based on business need.

Further information about the role and the responsibilities is at the bottom of this job description.

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The Role and the Department

The International Office is responsible for:

· The recruitment of international students to all areas of the university to meet institutional targets

· Supporting and managing the development of international partnerships and relationships with key sponsor bodies and international stakeholders to raise the University's global profile, meet recruitment goals and to support academic colleagues in developing international links and collaborations

· Managing the university's student mobility programmes (Erasmus+ and other exchange partnerships) to meet the University's student mobility targets

The role will provide leadership for a team of administrators who support all aspects of the work of the international office. This work includes supporting inbound and outbound delegations, servicing a portfolio of education agents and sponsor and scholarship organisations, supporting internal communications and supporting diary management of the Director - International.

Working at Durham

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

* 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year.
* No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
* Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
* On site nursery is available plus access to holiday camps for children aged 5-16.
* Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
* There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
* The opportunity to take part in staff volunteering activities to make a difference in the local community
* Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
* We offer generous pension schemes.

Discover more about our total rewards and benefits package .

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Submitting your application

We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails

Interviews are anticipated to take place on Tuesday 3rd December 2024

Typical Role Requirements

Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate.

Service Delivery
* Show a commitment to equality, diversity and inclusion and the University's values.
* Provide an excellent and timely service to our students, your colleagues and anyone else you come across as part of your role.
* Use your experience and problem-solving skills to resolve routine issues with things relevant to your role such as raising purchase requisitions, processing student payments, credit card payments, requests for one-time payments and provide information and updates to help your team find solutions.
* Collect, organise and record data and information accurately and provide reports as required.
* Promote positive wellbeing arrangements which benefit you and your team.
* When carrying out your role, use and apply relevant professional and regulatory standards e.g. data protection when managing data.
* Use standard office-based devices and applications such as word, excel and power point to deliver services.
* Update guidance on standard operating procedures followed by the team.
* Arrange meeting/event venues and travel arrangements for other team members.

Teamwork
* Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members.
* Help your team organise and provide administrative services that support key activities undertaken within your service and contribute to team planning activities.
* Help your team ensure that products and services are adapted in response to feedback and to meet changing demands.

Communication/Liaison
* Seek feedback from students, staff and anyone else that you come across as part of your role on their requirements from your service to ensure that their reasonable expectations are being met.
* Record information OTP log, IRF accounts and start up funds and respond to queries which you receive.
* Liaise with staff in other areas, professional organisations and agencies to ensure that services are being delivered in an efficient and collaborative way.
* Liaise with external suppliers, contractors, specialists and service providers to plan the delivery of services and events.
* Provide support for meetings, working groups and committees, such preparing and sending documents for meetings, drafting reports and taking minutes.
* Any other reasonable duties.

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement which provides information on the collation, storing and use of data.

When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

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The Role and the Department

The Colleges and Student Experience Division includes the 14 Maintained Colleges, Experience Durham, the Student Support and Wellbeing Directorate, and the Wider Student Experience Operations Directorate.

The postholder will be involved in a wide range of activities aimed at furthering the College and University strategy, especially in relation to the effective administration of the college.

The College Administration Co-ordinator will provide an efficient and effective administrative support service to the college management team, will be a primary contact for the college student body, and will support the work of the common rooms and their executives

What you are required to submit:
* A CV

* Cover Letter

* A supporting statement which shows examples of how you meet all of the criteria within the Person Specification

Contact details

If you would like to have a chat or ask any questions about the role, Ruth Wilson (ruth.) would be happy to speak to you.

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The Role and Department

The Head of Payroll and People Services is a new role which will be responsible for managing a team of Payroll and HR colleagues to continue establishing and embedding a high performing compliancy focussed service which provides a consistently high level of support to staff across the University and reflects best practice.

Reporting to the Assistant HR Director, the post-holder will play a critical role in the delivery of the University's Payroll and People Services team. The focus of the role will be predominantly focused on payroll but the role holder will also oversee the team responsible for related HR processes in a complex organisation including the recruitment of casual staff to meet the workforce needs of the university. The Head of Payroll, People and Pay Services must be versatile and able to work closely and collaboratively with stakeholders within the wider HR&OD team and across the University.

From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House - Durham University.

Further information about the role and the responsibilities is at the bottom of this job description.

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