Total 36 job vacancies by Experis

QMS Auditor
Permanent
Salary: £40,000 - £45,000 + (£550 per month car allowance)
Location: Homebased with nationwide travel

Are you looking for an independent technical role with a lot of freedom? Are you curious by nature and want to work across various industries? Do you enjoy visiting diverse clients around the country? Would you like to be part of an internationally renowned organisation to develop yourself further? Do you want to contribute to a safer world by sharing your knowledge with organisations? Working with a leader in assurance and compliance is a great choice for you!

About the role
Clients in sectors like Pressure Equipment and Pressure Equipment Assemblies depend on our team to effectively audit their management systems, providing assurance of compliance and risk management aligned with EU Directives, such as The Pressure Equipment Directive 2014/68/EU.

As a Lead Auditor, you will independently or within a team verify management systems, focusing on EU Directives and UK Regulations, with a primary emphasis on the Pressure Equipment Directive (PED) and the Pressure Equipment (Safety) Regulations (PE(S)R). Acting as an expert, you'll assess and examine management systems for clients nationwide.

In addition to conducting risk-focused audits and making certification decisions, you'll need to bring a strong working knowledge of the PED to effectively audit clients' quality systems. Leveraging your interpersonal skills, you'll guide and support other auditors, foster positive client relationships, and proactively share feedback to continuously improve our service. This role offers a healthy blend of client site visits, travel, and flexibility to conduct remote audits when required.

It's a dynamic, challenging role where you'll meet many different people and tackle intriguing (technical) challenges!

Job requirements

• Degree qualified (or equivalent experience).
• Recent experience in third-party auditing of management systems, preferably with another certification body.
• ISO9001 Lead Auditor experience.
• Strong knowledge and experience with the Pressure Equipment Directive (PED) and Pressure Equipment (Safety) Regulations (PE(S)R).
• Understanding of codes, standards, specifications, and procedures.
• Welding knowledge is desirable.
• Ability to manage client relationships effectively.
• Strong communication and decision-making skills; able to deliver clear audit outcomes.
• Proficient in completing audit reports effectively and efficiently.
• Willingness to travel when necessary.
• Flexible and proactive attitude.

Why work with us?
Our people value working for an independent organisation with a strong purpose. This is an exciting time to join as we have ambitious growth plans. We seek talented individuals to help build on our strengths and transform our business to be the best partner for our customers.

In a fast-paced world, customers trust us to provide precise advice and assurance - they have done so for over 35 years. Our organisation's scale and depth of expertise provide experiences you won't find elsewhere. Our top-ten customers collectively turn over £300 billion annually - a significant responsibility.

If this role aligns with your experience and aspirations, we encourage you to apply. Please send your CV directly

IT Project Managers - Software

Permanent - 37 hours per week between 9am - 5pm

Salary: £42,939

Mandatory requirement to be onsite 2 days a week (Mondays and Tuesdays) with a frequent need to be onsite up to 5 days a week when required due to overseeing infrastructure works relating to estates moves

Birmingham City University is recruiting for 2 x IT Project Manager on a Permanent basis to join our IT Project Management Office

The main purpose of these roles is to manage the delivery of IT projects in support of our Software Portfolio which delivers our Technology and Digital Improvement Strategies

• You will creating and co-ordinating plans that involve Software suppliers, Technical Architects and IT Operational Technical teams
• You will work with senior stakeholders to define and maintain project plans, engaging with and influencing to ensure the project will deliver agreed business objectives on time, within cost and to defined quality levels
• You will also work with other project leads and team managers across IT Services and the wider University to ensure that the projects deliver in line with ongoing strategic developments and standards
• Knowledge and experience of managing and delivering Software projects is essential to be able to provide subject matter expert network knowledge on risks and dependencies, as well as be experienced in managing challenges around customer requirements and timescales versus capacity both technically and operationally

Essential role requirements:

• Plan, schedule, monitor and report on project activities to ensure that each part contributes to the overall achievement of the projects
• Identify issues with project delivery, cost, risk, inter-dependencies, impact on current business activities and the benefits to be realised and ensure that these are managed appropriately and reported effectively
• Produce clear, timely and accurate project documentation - Business cases, PID's, Plans, RAID logs and reports
• In managing the project, you will work closely with relevant team leads and suppliers to initiate required works, monitor delivery and recommend corrective action where appropriate and reporting on overall project status
• Be proactive in strategic engagement with technical teams, building strong working relationships and understanding of their technical areas
• Demonstrative experience in gathering Epics, User stories, and supporting the Business Analysis function on gathering clear sets of requirements is essential
• Ability to stage plan well, defining clear and measurable milestones is needed
• Strong financial budgeting, forecasting and management is required
• Maintain an accurate RAID log, and proactive review and execution of mitigations is imperative
• Excellent workshop hosting, board preparation and delivery is required - including setting agendas with clear outcomes, and presenting quality
• Work with customers, suppliers and other stakeholders to understand and agree what will meet their needs and to ensure that appropriate expectations are defined
• Demonstrate a successful track record of managing projects in a complex working environment especially in the areas of software, applications and integrations
• Excellent stakeholder expectations management, communication, project documentation skills required, along with strong project management knowledge and experience
• This role requires a self-starter, who is extremely organised, proactive, has strong attention to detail and has a minimum of 5 years experience in IT project management

IT Support Engineer - 1st & 2nd Line - Infrastructure Projects - including Senior Service Desk / Helpdesk Support

Birmingham, West Midlands - Hybrid Working Flexibility (2 - 3 days Offices in Birmingham)

Ad-hoc work in Loughborough (IT Clinic)

1st and 2nd Line IT Support and Key Skills required: - MS Applications, MS Office, O355, Active Directory, Group Policy, Windows 10/11, SQL Databases, SQL Queries & Reports, Intune, Apple iPhones - Upgrades and Transitions, DropBox, Setting up Users, Fault Finding, Technical Escalations, Password Security, Virtualisation (VMware) and Service Desk Software & Ticketing Systems etc.

£30,000pa to £35,000pa + Excellent Benefits and Hybrid Working

• Current Full Driver's License required
• Must be eligible for DBS Vetting

This established and well known sporting organisation are seeking and enthusiastic and challenge orientated IT Support Engineer with solid all round IT experience including Service Desk / Helpdesk experience to enhance their IT Team.

You will be eloquent, polite and energetic with a highly professional customer facing skills coupled with strong IT Support experience in Microsoft based Infrastructure environments.

Additional training and on-going support will be provided in this role; however, all applicants must be able to work and learn in an active business environment.

KEY SKILLS:

• MS Applications, Active Directory / Hybrid Environment, Group Policy
• O365 Administration and Windows 10/11
• Setting Up Users, Laptops builds, Inductions etc.
• Password Security, BitLocker
• iPhone Support \ User Setup (Intune) and Dropbox
• Fault Finding and Technical Escalations
• SQL Databases, SQL Queries & Reports
• Service Desk Software & Ticketing Prioritisation \ Escalations \ Management
• Report Creation and Documentation (Policies & Procedures)
• Staff Leaver Process / Security / Handovers
• Asset Register

OTHER SKILLS (Highly Desirable):

• Virtualisation i.e., preferably VMware
• CMS / experience with Word Press
• SQL Database experiences

SOFT SKILLS REQUIRED:

• Excellent listening, verbal, and written communication skills
• Experience with IT Troubleshooting
• Experience in the application of logical problem-solving techniques
• Ability to work independently and as part of a team
• Ability to manage you own workload and prioritise effectively

This client are proud to be tagged as a "Great Place to Work" by current staff and they will offer you an inclusive, collaborative atmosphere to develop your skills as part of a thriving team with opportunities to be grasped for your future.

Call me at Experis IT on 0121 712 8715 today!

IT Project Managers - Software

Permanent - 37 hours per week between 9am - 5pm

Salary: £39,096

Mandatory requirement to be onsite 2 days a week (Mondays and Tuesdays) with a frequent need to be onsite up to 5 days a week when required due to overseeing infrastructure works relating to estates moves

Birmingham City University is recruiting for 2 x IT Project Manager on a Permanent basis to join our IT Project Management Office

The main purpose of these roles is to manage the delivery of IT projects in support of our Software Portfolio which delivers our Technology and Digital Improvement Strategies

• You will creating and co-ordinating plans that involve Software suppliers, Technical Architects and IT Operational Technical teams
• You will work with senior stakeholders to define and maintain project plans, engaging with and influencing to ensure the project will deliver agreed business objectives on time, within cost and to defined quality levels
• You will also work with other project leads and team managers across IT Services and the wider University to ensure that the projects deliver in line with ongoing strategic developments and standards
• Knowledge and experience of managing and delivering Software projects is essential to be able to provide subject matter expert network knowledge on risks and dependencies, as well as be experienced in managing challenges around customer requirements and timescales versus capacity both technically and operationally

Essential role requirements:

• Plan, schedule, monitor and report on project activities to ensure that each part contributes to the overall achievement of the projects
• Identify issues with project delivery, cost, risk, inter-dependencies, impact on current business activities and the benefits to be realised and ensure that these are managed appropriately and reported effectively
• Produce clear, timely and accurate project documentation - Business cases, PID's, Plans, RAID logs and reports
• In managing the project, you will work closely with relevant team leads and suppliers to initiate required works, monitor delivery and recommend corrective action where appropriate and reporting on overall project status
• Be proactive in strategic engagement with technical teams, building strong working relationships and understanding of their technical areas
• Demonstrative experience in gathering Epics, User stories, and supporting the Business Analysis function on gathering clear sets of requirements is essential
• Ability to stage plan well, defining clear and measurable milestones is needed
• Strong financial budgeting, forecasting and management is required
• Maintain an accurate RAID log, and proactive review and execution of mitigations is imperative
• Excellent workshop hosting, board preparation and delivery is required - including setting agendas with clear outcomes, and presenting quality
• Work with customers, suppliers and other stakeholders to understand and agree what will meet their needs and to ensure that appropriate expectations are defined
• Demonstrate a successful track record of managing projects in a complex working environment especially in the areas of software, applications and integrations
• Excellent stakeholder expectations management, communication, project documentation skills required, along with strong project management knowledge and experience
• This role requires a self-starter, who is extremely organised, proactive, has strong attention to detail and has a minimum of 5 years experience in IT project management

Third Party Risk Manager
Salary: Up to £50,000
Location: Mainly remote with occasional travel to the Birmingham office (once a month)

Our client is seeking an experienced Third Party Risk Manager to play a pivotal role in managing and collaborating with external vendors. The successful candidate will be responsible for developing a robust third-party management framework that ensures all vendors are effectively risk-managed throughout their lifecycle.

Key Responsibilities:

• Develop and maintain a comprehensive Third-Party Management Programme that identifies risks and implements mitigation strategies to reduce operational disruptions.
• Establish a central repository for evaluating third-party vendors and monitor their performance.
• Collaborate with various departments (e.g., Information Security, Legal, HR) to ensure third-party risks are addressed across the organisation.
• Categorise suppliers by risk profile and ensure timely control checks and compliance reporting.
• Support the business in onboarding third parties based on risk and maintain the Supplier Management Standard to reflect emerging risks.
• Oversee the execution of control checks to ensure supplier compliance with standards like ISO 27001.
• Investigate adverse media events related to third parties and report findings in line with internal procedures.
• Collaborate with stakeholders to manage remediation plans and risk mitigation strategies where necessary.

What You'll Bring:

• Expertise in third-party security practices and continuous improvement.
• Strong experience in procurement, supplier lifecycle management, and supply chain risk management.
• Knowledge of Information Security practices (ISO 27001, NIST, Cyber Essentials).
• Familiarity with GDPR and data protection principles.
• Excellent communication and influencing skills, with the ability to work cross-functionally and drive change.
• Experience in risk management, policy creation, and contract review.
• Ability to work strategically while addressing stakeholder needs and ensuring third-party risks are effectively managed.

This is a hybrid role, providing flexibility with remote working and a monthly office presence in Birmingham. Join a dynamic environment where you can make a significant impact on the organisation's third-party risk management framework.

My client, a large global brand is looking for an experienced Compliance Screening Analyst on a initial 6 month contract basis. The role is Hyrbid (3 days based in the Brighton office) and Inside IR35.

This position will sit within the UK Market Compliance (MCO) Team, responsible for supporting the continuing development and maintenance of a comprehensive anti-money laundering (AML) compliance program.

This specific role will sit within the UK AML Screening Team supporting the Money Laundering Reporting Officer (MLRO) within the Legal Entities. You will support the screening of persons and entities on core sanctions and risk lists, risk assessments of Special Interest Persons (SIPs) and Politically Exposed Persons (PEPs) against watchlists and negative media information and the reviewing of High-Risk customers/entities.

Daily tasks would include -

Conducting reviews on risk list individuals and sanction screening and completing risk assessments of both PEPs and SIPs to ensure all risks have been considered and actions have been taken accordingly to ensure Compliance with all relevant procedures and regulations.

Required skills and experience:

• A basic knowledge of relevant laws, regulations, standards, and policies relevant to AESEL and AEPSL in the area of Anti-Money Laundering (AML) and Counter Terrorist Financing (CTF).
• Basic understanding of UK AML Regime, including ability to interpret AML/CTF requirements e.g. Proceeds of Crime Act 2002, The Money Laundering and Terrorist Financing (Amendment) (EU Exit) Regulations 2020, Joint Money Laundering Steering Group (JMLSG), Bribery Act 2010 and Terrorism Act 2000.
• Strong Teamwork, Relationship, and Influencing skills.
• Strong communication skills and ability to produce written summaries which clearly consolidate recommendations and conclusions.
• Ability to self-manage workload as well as being able to work in a goal-based environment, particularly with the ability to balance efficiency and effectiveness.
• To have previously worked in an operations environment.

Preferred skills and experience:

• Experience with PEPs, SIPs, Risk Lists, Sanctions or EDD investigations.
• A background in Compliance, Risk, Fraud/AML is preferable.
• University Graduate and/or relevant professional qualifications - Law Degree, Compliance/AML Diploma, ACAMS Certification

Job Title: UKI Internal Communications Manager, People & Change
Duration; 12 months maternity cover
Location: Leeds 2 days per week with occasional travel to London and Dublin
Rate: Competitive

This is a highly visible role that will work across the UKI division to support the delivery of the people agenda with a creative approach to communication and engagement.
Primarily, we're a 'UKI-first' communications team focusing our efforts to building an engaging and consistent strategic narrative for all UKI colleagues, no matter their brand, function or location. We want to show our people the benefits of being part of a wider division, whilst spotlighting and celebrating our local successes and brands.
As part of your role, you'll partner with our People & Change leadership team to deliver both local function communications and events (to the UKI People Team) as well as business-wide communications to keep colleagues up to date with our strategic initiatives, policies and people offerings. This dual-lens approach will require great stakeholder management, with an acute awareness of balancing the needs of the function's leadership and priorities whilst championing the opportunities that we have as a wider divisional comms team.
This role will report to the Head of Internal Communications and you will be working closely with the wider Internal Communications team supporting the stable of iconic brands. As well as working with the planning and channels leads, and supported by our creative studio. Your key stakeholders will include the Chief People Office and the People Leadership Team.
To be successful, this role will combine excellent internal communication expertise, innovative thinking and a deep understanding of cultural transition in a face-paced, modern organisation that is growing rapidly and continually changing.

What it will take to succeed:

• At least 5 years' experience working at a management level in internal communications or marketing roles with a sound knowledge of communication best practice - or can demonstrate the essential skills required.
• Proven track record in the delivery of high-impact communications plans to help deliver desired business outcomes.
• Significant experience in the support and delivery of bringing People, Change and business strategies to life.
• Sound business acumen, good organisational awareness and strategic approach to problem solving.
• Significant ability to manage multiple programmes and projects and senior stakeholders with potentially conflicting priorities.
• Ability to work on your own to drive business outcomes based on insight provided and where necessary commission bespoke reports.
• Professionally qualified to degree level or equivalent.
• Good interpersonal skills and the credibility to advise senior managers and directors.
• Ability to build constructive and collaborative working relationships.
• Excellent written and presentation communication skills.

If this is the role for you please submit your CV at your earliest convenience.

Inside Sales Executive

Permanent

Salary: up to £30,000 + 40% OTE

Birmingham - Hybrid (2 days onsite)

Role Purpose

LRQA's mission is to be the leading digitally enabled assurance provider, helping our clients navigate a changing risk landscape. We will achieve this by being the leading assurance provider in key sectors such as food, cybersecurity and ESG, making it easier for clients to do business with us through our digital transformation, and ultimately delivering a portfolio of services which make the world a cleaner, more sustainable and safer place.

Inspection Services provides industrial manufacturing inspection and certification services to all sections of the supply chain around the world. We support clients in mitigating the risks they face throughout the manufacturing process, whether during design, manufacture, assembly of product components, the production of prototypes, or when seeking type approval or project certification. Our services are designed to support clients throughout all aspects of the industry.

Reporting into a Sales Team Manager, the purpose of this Inside Sales Executive role is to:

• Drive successful lead conversions from new marketing qualified leads to sales opportunities.
• Maximise the sales value of each opportunity through excellent discovery and client management.
• Proactively build an additional pipeline of sales opportunities through outbound calls and prospecting activity.
• Manage workload and forward planning to ensure sales targets are met through the right mix of outbound calls, lead conversions, pipeline management, quotes sent and contracts won.
• Achieve the required output and mix of activities to meet the agreed KPI's set by the Team Manager.

Key Responsibilities:

• Results driven delivery - You will have an annual sales target, set in advance each year, which will depend on location, market, product and service capability and language. You will be responsible for creating and delivering the plans to achieve and exceed the targets set, in line with your team and business priorities.

• Effective Lead Management - You will be responsible for managing new marketing generated leads that are assigned to you, in a timely and effective manner, ensuring professional discovery of client requirements to maximise every opportunity, and that all globally agreed processes and timeframes are followed fully. You will focus on ensuring leads are converted at or above agreed conversion rates, as set by your manager.
• Pipeline Management - You will be responsible for carrying out sufficient prospecting, networking and outbound sales activities to build and maintain the necessary level of sales pipeline required to meet and exceed your sales targets in every measured financial period. You will ensure that you have sufficient value at each stage of the pipeline to continue the new business flow, taking corrective action as needed, to fill any shortfall at any stage.
• Accurate Record Keeping - You will maintain comprehensive, up to date records on the company's CRM system, including the on-time completion of all follow up actions and tasks in line with agreed global sales processes (including records of all calls, emails, meetings, proposals, etc.).
• Personal Development and Competency - You will ensure you remain competent to sell the products and services you are approved to sell, through refresher training and completion of development activities agreed with your manager, in line with company expectations. You will stay up to date with market developments and trends, so that you are able to communicate effectively with clients, during the sale process.
• Reporting and Forecasting - You will report as required on your current pipeline, forecast sales and action plans, demonstrating a strong knowledge of your order book and sales outcomes.
• Teamwork and Colleague support - You will support other team members as need to ensure that the team performance meets expected activity levels and targets. This will include engaging and working with SD and SDS colleagues to ensure client expectations are met in full, for the new business contracts that you win, escalating risks and issues in a timely manner to minimise client impact.

Requirements:

• Demonstrable track record of selling products and/or services in a comparable role in a B2B or B2C environment.
• Proven track record in achieving sales targets and pipeline development to ensure adequate coverage.
• Demonstrable experience in managing quotations, bids and proposals, including working to set pricing models to achieve required margin.
• Good oral and written communication skills, active listener and able to work under own initiative to prioritise and deliver work on time.
• Knowledge of standard IT programmes, Salesforce and comfortable in using proprietory software for business processes.
• Experience in preparing and delivering proposal presentations to senior managers in a customer environment (desirable).
• knowledge of the Inspection Services sector (desirable).

Job Tittle: UKI Internal Communications Manager, Programme Communications Lead
Duration: 9-12 months
Location: Leeds 2 days per week with occasional travel to London and Dublin
Rate: Competitive

Internal Communications is a fast-paced, distributed team across UK and Ireland, focused on amplifying the UKI's ambition and shaping an award winning employee experience
Home to iconic brands we are a forward-thinking, innovative team of communicators, passionate about embracing new ideas, putting our people's stories at the heart of our communication approach.
This is a dynamic, demanding role to lead on the communication and engagement activity to successfully deliver a major technology migration programme that touches every area of the UKI business.
You will work with the Programme team to develop the communication strategy and deliver tactical communications and campaigns, using a variety of channels, with the wider support of the Internal communications and people teams. As well as weaving broader programme communications into the wider UKI calendar of communications and messaging.
This role will report to the Head of Internal Communications and you will be working closely with the whole Internal Communications team including a team of business partners, the planning and channels leads, and supported by our creative studio.
The role will suit someone with a solid background in internal communications as well as experience of technology change communications. A creative thinker, who can make sense of the complex, naturally curious and understands how communications can effectively support programme management and people change.
What you need to succeed:

• At least 5 years' experience working at a management level in internal communications or marketing roles with a sound knowledge of communication best practice - or can demonstrate the essential skills required.
• Experience working on change/technology transformation programmes, with understanding of change management
• Proven track record in the delivery of high-impact communications plans to help deliver desired business outcomes.
• Sound business acumen, good organisational awareness and strategic approach to problem solving.
• Significant ability to manage multiple programmes and projects and senior stakeholders with potentially conflicting priorities.
• Ability to work on your own to drive business outcomes based on insight provided and where necessary commission bespoke reports.
• Ability to juggle strategic thinking with practical delivery
• Exceptional communication skills both written and verbal, able to draw out clear briefs, making the complex simple
• Naturally curious, keen to connect across our teams and always able to sniff out a good story
• Professionally qualified to degree level or equivalent.
• Good interpersonal skills and the credibility to advise senior managers and directors.
• Ability to build constructive and collaborative working relationships.

If this is the role for you please submit your CV at your earliest convenience.

Infrastructure Technical Specialist - 6 Month Fixed Term Contract - FTC - Immediate Start!

Key Focus: Intune, Autopilot, Imminent Windows 11 Rollout Project to Lead & Manage Projects around MDM & Intelligent Workplace Solutions!

To £53,000 (pro-rata) + 20% Bonus + Excellent Company Benefits & Discounts + Hybrid Working

(Benefits include, 20% Bonus, Pension, Paid Holiday to start, High Street Shopping Discounts and Free Shares! Additionally, a free Employee Helpline- to support you with whatever life throws at you).

Infrastructure / Technical:

Windows Server OS Platforms 2012, 2016, 2019 and going to 2022, Windows Client OS Platforms and Apple iOS platform, High-Level proficiency with PowerShell coupled with the ability to Automate and Optimise processes, Mobile Device Management (Intune, Cisco Meraki), Autopilot (or Intune) Device Pre-Provisioning, Active Directory DNS Configuration & Management as well as Group Policy Management.

Enterprise AV Management (Defender), Microsoft System Centre expertise along with MS Endpoint, Microsoft Azure administration, Office 365 Management, SharePoint & Teams Administration, Legacy experience with Exchange & Exchange Online Administration, Virtualisation - Hyper-V ideally or VMware.

Networking:

Good understanding of networking fundamentals (LAN / WAN / Wi-Fi), Exposure to MPLS & SD-WAN networks, Cisco Umbrella.

The client is one of the UK's leading Leisure and Retail organisations who regularly generate £2BN turnover per annum from over 1,600 outlets across the UK.

They are seeking to onboard an experienced Infrastructure Technical Specialist responsible for managing and supporting their Microsoft environment and Infrastructure platform as well as other key services including PowerShell and Automated access for a 4000 plus user base.

This is a 6 Month Fixed Term Contract and Hybrid role reporting the Technical Services Manager in their Birmingham City Centre HQ. Working in an IT Support Team of 8 Engineers that includes a team consisting of Cloud, Infrastructure and Network Specialists.

As part the Infrastructure Team you will take a lead in driving Technical Support/ Automation, owning and managing the Infrastructure platforms, keeping them optimised and efficient.

Your Key Technical Experience will involve Microsoft / Windows Genealogy including Infrastructure Skills:

• Windows Server OS Platforms 2012, 2016, 2019 and going to 2022
• Windows Client OS Platforms and Apple iOS platform
• High-Level proficiency with PowerShell coupled with the ability to Automate and Optimise processes
• Mobile Device Management (Intune, Cisco Meraki)
• Autopilot (or Intune) Device Pre-Provisioning
• Active Directory DNS Configuration & Management as well as Group Policy Management
• Enterprise AV Management (Defender)
• Microsoft System Centre expertise along with MS Endpoint
• Microsoft Azure administration
• Office 365 Management
• SharePoint & Teams Administration
• Legacy experience with Exchange & Exchange Online Administration
• Virtualisation - Hyper-V ideally or VMware

Highly Desirable for this Infrastructure Technical Specialist role include:

• Certification in Microsoft Infrastructure (AZ-), Modern Work (MS-) or equivalent IT qualification
• Apple MacOS Server
• Good understanding of networking fundamentals (LAN / WAN / Wi-Fi)
• Exposure to MPLS & SD-WAN networks
• Cisco Umbrella
• Cisco SecureConnect VPN
• Retail and EPOS exposure

This is an excellent role, with a great Team in an employee focused organisation!

CALL EXPERIS IT TODAY ON 0121 712 8715 FOR MORE INFORMATION

Our client, LRQA, is currently seeking a Client Manager to act as the liaison between them and two nuclear suppliers. This is a predominantly remote role with occasional travel to Bristol and London.

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We've grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we're proud of our heritage, it's who we are today that really matters, because that's what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

Role purpose

The Nuclear Client Manager will be responsible for overall operational delivery control including, scope allocation and resource agreement with delivery teams, regular reporting including Board minutes/actions, KPIs, budget and spend control, quality of services, effective communication with the client and the ITPIA supply chain, plus any other duties deemed reasonable as agreed during execution of the role.

Key Responsibilities:-

• Manage successful customer relationships by building relationships, customer data, core processes and standards for customer interactions; Expertly balance their needs with meeting necessary procedures and regulations.
• Maintain existing and newly acquired business with superior service; Facilitate customer's technical queries and help build a knowledge database; Understand customer's businesses; Help prepare customer surveys and resolve disputes
• Manage contractual instructions to LRQA-Apave's suppliers; ensure clear work scope definition; clear and relevant hourly effort budget and balanced plan
• Support budget preparation for the LRQA-Apave company, extracting data from the project budgets and historical files to meet company goal of equitable split between suppliers
• Produce the reports and deliverables within the agreed broad parameters in an appropriate format and take responsibility to review other employee's work as appropriate. Responsible for progressing Board meeting actions.
• Pursue Continuing Professional Development and maintain a high degree of discipline knowledge and awareness.
• Assess, recommend and endorse the scope, cost, time, resources and value of the work to be undertaken for an internal/external client, meeting contractual and project requirements.
• Discuss/ present the deliverable with the internal/external client up to senior level and be able to suggest alternative solutions where appropriate.
• Implement improvements in service delivery and help build the business based on internal/external client feedback.
• Coach, mentor and technically develop other employees, as appropriate and disseminate information to achieve effective knowledge transfer and application.
• Ensure that activities are allocated and delivered in line with internal procedures, accreditation schemes, legislation and industry standards.
• Overview of work allocated to ensure it is in accordance with management system requirements, cost structures and budgetary/contractual requirements.

Requirements

• Shall possess a relevant Bachelor's degree from a recognised university or equivalent.
• Likely to be Chartered Engineer, Professional Engineer or equivalent.
• Customer focused with the ability to build sustainable, operational and commercial relationships and alliances
• Detail-oriented and organised individual with excellent time-management skills
• Self-motivated and goal-oriented mindset
• Experience in Quality Management, Inspection or engineering supply chains or related fields
• Able to communicate and influence effectively at all levels both inside LRQA & Apave and with clients. (Proficient in English both written and verbal).
• Experienced in formulating and implementing business plans and strategies to meet operational objectives
• Knowledge of spoken or written French would be an advantage

If this role aligns with your experience and aspirations, we encourage you to apply. Please send your CV directly to

QMS Auditor

Permanent

Salary: £40,000 - £45,000 + (£550 per month car allowance)

Home-based with nationwide travel

Are you looking for an independent technical role with a lot of freedom? Are you curious by nature and do you want to work in a variety of industries? Do you like visiting lots of different clients all around the country? Do you want to be part of an internationally renowned organisation to develop yourself further? Do you want to contribute to a safer world by sharing your knowledge with organisations? Working with LRQA is a good choice for you!

About the role

Clients in Pressure Equipment and Pressure Equipment Assemblies sectors depend on LRQA to effectively audit their management systems and provide assurance of business-critical compliance and risk management, using EU Directives such as The Pressure Equipment Directive 2014/68/EU.

As a Lead Auditor with LRQA you will - alone or in a team - verify management systems across EU Directives and UK Regulations covering a wide spectrum of standards, as well as broadening your professional horizons. You will act as an expert and examine and assess the implementation of management systems for our clients around the country.

As well as undertaking risk-focused audits and making certification decisions yourself, you'll call on your accomplished people skills to guide and develop other auditors, to cultivate positive client relationships and to proactively share feedback that helps us to keep improving the service we deliver.

The role gives you the opportunity to obtain a healthy blend of travel and visiting client sites whilst retaining the flexibility to undertake remote audits when required.

It's a very challenging and diverse role where you get to meet a lot of different people and encounter very interesting (technical) challenges!

Job requirements

• It's likely you're degree qualified (or have equivalent experience).
• Recent experience of third-party auditing of management systems, preferably with another certification body
• ISO9001 Lead auditor experience
• Knowledge and experience of undertaking Management System Audits for EC Directives such as Pressure Equipment Directive 2014/68/EU and Transportable Pressure Equipment Directive 2010/35/EU.
• Able to understand codes, standards, specifications, and procedures
• Welding knowledge desirable
• An understanding of how to manage client relationships
• Good communication and decision-making skills; you can deliver clear audit outcomes
• Complete audit reports effectively and efficiently
• Preparedness to travel when necessary
• Flexible and proactive attitude

Why work with LRQA?

Our people love working for an independent organisation with a strong purpose. It's an exciting time to join our business as we have ambitious growth plans. We are looking for talented people to join our business to help build on our strengths and transform our business to be the best partner for our customers.

In a fast-moving world, our customers trust us to provide precise advice and assurance - they have done for over 35 years. The scale of our business and depth of our expertise creates experiences you simply won't find anywhere else. Our top-ten customers turn over a collective £300 billion pa - how's that for responsibility?

If this role aligns with your experience and aspirations, we encourage you to apply. Please send your CV directly

My Client a large global brand is looking for an experienced Business Conduct Quality Monitoring / Testing Analyst on a initial contract basis. The role is Hybrid (3 days onsite) and Inside IR35.

The Business Conduct Program provides clear standards and governance for all customer facing interactions to ensure that our colleagues operate with the highest conduct standards, as individuals and as a team.

The specific role will report to the Business Conduct Program Director based in the UK.

Daily tasks would include -

• Conducting monitoring of customer facing colleague interactions (Including phone calls, written communications and face - face interactions) to ensure that each interaction has been conducted in a compliant manner according to the business Enterprise Business Conduct Policy and standards.
• Accurately recording outcomes of monitoring activities into a compliance database to drive management reporting.
• Liaising with business sales and acquisition leaders reviewing cases of non-compliant behaviours identified for their direct reports

Monitoring consists of evaluating interactions against a defined set of compliance criteria to identify potential misconduct behaviours requiring further investigation or colleague management actions. Misconducts are defined as behaviours which

• Mislead customers and prospective customers regarding business product features to the extent that they have insufficient or incorrect information which prevents them from making an informed decision about the most appropriate product or service for them
• Use of aggressive tactics to apply undue pressure to customers or prospects
• Falsification of applications / failing to secure express consent from customers or prospects to proceed with application for a new product or service
• Attempting to manipulate incentive payments for personal advantage

Full training will be provided

Required skills and experience:

• A background in a quality control, monitoring, testing or risk assessment is preferred
• Attention to detail and ability to report outcomes to a high degree of accuracy (as results may impact colleagues' contracts and or financial payments accuracy is critical)
• Strong Teamwork, Relationship & Communication skills.
• Ability to self-manage workload and achieve monitoring targets particularly with the ability to balance efficiency and effectiveness.
• An understand of sales operations would also be beneficial.

Position: Senior Data Engineer

Location: Midlands
Employment Type: Full-Time
Salary: £65,000

Role Overview:
We are looking for a seasoned Senior Data Engineer with over 5 years of experience to join our Data, Analytics, and Development team. This pivotal role involves not just technical expertise but also significant project lead and team leadership responsibilities. You will be instrumental in driving the effective use of data, shaping data strategies, and leading initiatives that enhance data capabilities across the organization. There is potential for rapid advancement to the Head of Data Engineering position for the right candidate.

Key Responsibilities:

• Project Lead: Lead data engineering projects from inception to completion, managing cross-functional teams and liaising with non-technical stakeholders to ensure project success and alignment with business goals.
• Data Pipeline Development: Design, implement, and manage efficient ETL pipelines and data feeds from various sources, ensuring high data quality and security.
• Database Architecture & Management: Architect and oversee database environments, including staging, warehousing, and lakehouse setups, adhering to best practices.
• Analytics & Best Practices: Apply advanced analytics techniques and promote data standards and best practices across the team and broader organization.
• Continuous Improvement: Drive process improvements and explore new opportunities to enhance data utilization and team performance.

Technical Requirements:

• Proficiency in MS Azure Stack: Extensive experience with Azure data services (e.g., Azure Synapse, Azure Data Warehouse, Azure Data Factory) and on-prem SQL Server solutions. Experience with MS Fabric is a plus.
• Database Management: Strong understanding of database architecture, including experience with T-SQL, Oracle SQL, SparkSQL, DAX, M Language, and Python.
• ETL & API Integration: Demonstrated expertise in designing ETL pipelines and integrating data from various sources using APIs and other methods.

What We're Looking For:

• Leadership & Communication Skills: Proven ability to lead projects, manage teams, and communicate effectively with both technical and non-technical stakeholders.
• Technical Proficiency: Deep knowledge of data management and analytics with a focus on the Microsoft stack and database architecture.
• Organisational Skills: Strong project management capabilities with the ability to independently manage workload and deliver results.
• Team Collaboration: A collaborative approach that aligns with our values of Excellence, Passion, Integrity, and Collaboration.

Nice to Have:

• Experience with Oracle databases and Oracle SQL.
• Familiarity with Microsoft Fabric and Git for version control.
• Experience with Agile methodologies, such as Kanban or Scrum.

Why Join Us?
Be part of a forward-thinking organisation where your expertise will have a direct impact on our success. Enjoy a collaborative environment that values innovation, recognises your contributions, and supports your professional growth.

Note: Candidates must have lived in the UK for at least 5 years to meet security clearance requirements.

IT Cloud & Systems Administrator - Birmingham City Centre - Hybrid Working

Microsoft Cloud, Active Directory, Azure AD, 0365, PowerShell, Cloud Automation, Entra, Entra Connect, Identity Access Management, Connect MgGraph and PowerShell, IaaS, PaaS, MS Exchange, File Servers.

To £45,000 + 20% Bonus + Excellent Company Benefits & Discounts + Hybrid Working

(Benefits include, 20% Bonus, Pension, 26 Days Paid Holiday to start, High Street Shopping Discounts and Free Shares! Additionally, a free Employee Helpline- to support you with whatever life throws at you).

The client is one of the UK's leading Leisure and Retail organisations who regularly generate £2BN turnover per annum from over 1,600 outlets across the UK.

They are seeking to onboard an experienced IT Cloud & Systems Administrator responsible for managing the administration Active Directory, Entra ID, Identity Management solutions, and other key services and access controls for a 4000 plus users based across PowerShell platforms.

This is a hybrid role reporting the Technical Services Manager in their Birmingham City Centre HQ. Working in an IT Support Team of 8 Engineers that includes a team consisting of Infrastructure and Network Specialists.

As part the Infrastructure Team you will take a lead in driving cloud automation, owning and managing the cloud platforms, keeping them optimised and efficient. You will also work closely with the Infrastructure Cloud Engineer to support Cloud IaaS and PaaS, Access and capability policies and Cloud Governance.

Your Key Microsoft Cloud Experience will need to include:

• Proven Active Directory & Azure admin maintenance experience


• Ability to complete AD and Azure hardening in conjunction with IT Security.


• Microsoft Office 365, Microsoft Azure, Entra Connect and DFS / File Server Infrastructure experience


• Strong PowerShell scripting abilities and a desire to automate.


• Experience of Active Directory, Connect MgGraph and PowerShell modules.


• Experience of administering On-premises and Cloud based Identity Management solutions and complete monthly tasks and reports for upper management.


• Experience setting up Azure Enterprise Apps & Service Principals for SSO and Provisioning.


• Social Sign On implementation & maintenance is highly desired but not required. (Meta/Google/Apple Integrations)


• Remote Access Services for internal and external users (SSL & IPSEC VPN's)


• Wi-Fi Infrastructure and Guest Wi-Fi services

Your Key Deliverables will include:

• To be the System Administrator for Active Directory, Identity Management solutions, file servers, Microsoft Entra ID, Azure B2C tenants and other key services


• Own and administer Microsoft Active Directory, the Identity Management solution, and Cloud Directory services including Microsoft Entra ID and all synchronisation processes


• Maintain Active Directory and Entra ID through daily, weekly and periodic housekeeping ensuring Active Directory becomes an accurate reflection of the IT estate


• Act as the Cloud & Identity Management SME ensuring best practice is followed and aligned to industry standards.


• Maintain the cloud environments ensuring optimised delivery methods are implemented.


• Design and implement automated processes where possible to streamline productivity.

This is an excellent role, with a great Team in an employee focused organisation!

CALL EXPERIS IT TODAY ON 0121 712 8715 FOR MORE INFORMATION