Total 26 customer service job vacancies in City of London, London, EC2V 6DB

Your new company
A fantastic opportunity is available working for this retail/manufacturing business specialising in interesting and quirky products is looking for an Operations Specialist for a 6 month contact. This position has arisen due to an increase in demand. This position will be a 6 month contact with the possibility of being extended/made permanent based on business needs and personal performance. This role is based in fashionable central Richmond so candidates must be within a reasonable local to commute this position 3 days per week.
Your new role
Your new role will be to maintain customer records on specifications for allocated customers, monitoring all sales orders received and processed.Tracking stock allocation on inhouse tracker, informing customers of delays and dealing with 3PL distribution centre, you will resolve logistical issues, manage pro-forma invoices and liaise with finance accordingly. You will use Oracle so experience using an ERP system is ideal.
What you'll need to succeed
In order to be successful you must be immediately available to start work, have recent experience with operations, logistics, customer service, sales admin or junior supply chain. You will have experience dealing with order processing and using ERP systems. To be considered you must be based locally to Richmond.
What you'll get in return
In return you will be offered a 6 month contract paying between £26,000 - £28,000 (pro-rata over the 6 months), you will be offered hybrid working with 3 days in the office and 2 from home, standard hours Monday to Thursday and a 1pm finish every Friday!


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Our client is a vibrant community, dedicated to providing outstanding support to adults with learning disabilities and complex physical needs. The service we are recruiting for is a six-bedded residential home based in the Greenwich area in South East London.

Your new role
As a Registered Service Manager, you will lead and inspire a dedicated team to deliver exceptional support. Your responsibilities will include:

• Motivating and coaching staff to provide high-quality care.
• Empowering individuals to lead active, fulfilling lives aligned with their needs and aspirations.
• Overseeing transitions, managing rotas, support plans, and budgets.
• Preparing monthly reports and participating in recruitment and staff development.
• Performing on-call duties as needed.

This role primarily operates Monday to Friday, 9 AM to 5 PM, with some flexibility and occasional shift work to ensure the highest standards are maintained.

What you'll need to succeed
To thrive in this role, you should possess:

• A genuine desire to enhance service provision for individuals with learning disabilities.
• Experience working with CQC regulations and delivering safe, high-quality services.
• Strong coaching and leadership skills, with a focus on practice leadership.
• The ability to balance safety and positive risk-taking.
• Knowledge of Positive Behavioural Support principles and person-centred care.
• A Level 5 diploma or equivalent experience.
• Financial acumen to manage budgets effectively.
• A valid driving licence and access to your own vehicle (desirable).

What you'll get in return
Our client offers a competitive benefits package, including:

• A valid driving licence and access to your own vehicle (desirable).
• Salary of £36,000 per annum + £2,000 registration bonus.
• High-quality training to support your professional development.
• Paid enhanced DBS check.
• Flexible working arrangements.
• Discounts through Blue Light Card and The Bene£its website.
• Up to 28 days paid annual leave (pro rata).
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling, and support.
• Recommend a Friend scheme - earn up to £500.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This publishing company based in Central London is looking for an Administrator to join their team on a temporary basis. This role is ongoing and is looking to start immediately. This role is a full-time position with all five days in the office from 9am-6pm.
Your new role
The purpose of this role is to assist with the Administrative functions of the office, with duties including:

• Handling the ticket raising system to raise and action any queries
• Handling general administration of the office space, creating security passes etc.
• Resolving queries for internal and external customers and escalating if necessary
• Accurately and efficiently inputting data into systems

What you'll need to succeed
In order to be successful in this role, you will need to have the following skills/requirements:

• Previous Administration experience is essential
• Experience and competency using Google Suite applications is essential.
• Customer-focused with an ability to handle complex situations if required
• High level of attention to detail and able to recognise patterns in data
• Clear written and oral communication skills with the ability to work independently and within a team setting

What you'll get in return
In addition to an industry-competitive hourly rate/salary, you will be given the opportunity to broaden your skill set and experience within the industry. You will be able to grow your network and progress within the corporation.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our Public Sector Client based in North West London is looking for a Senior Service Charge Officer on an ongoing temporary basis.
Role Purpose:

• Ensure accurate calculation of annual estimated service charges for leaseholders and tenants.
• Timely production of demand notices and annual reconciliation of final statements in accordance with statutory requirements.

Key Responsibilities:

• Recruit, manage, and motivate the team, including performance reviews and identifying training needs.
• Agree on an annual service improvement plan and set objectives and performance targets.
• Collaborate with colleagues to deliver consistent service and maximise service charge income collection.
• Support the preparation of service charge accounts and provide commentary on major variances.
• Ensure all transactions are reviewed and journals actioned appropriately.
• Support the annual service charge budget setting process.
• Act on audit recommendations and build constructive relationships with auditors.
• Provide regular performance reports to internal and external clients.
• Stay updated on legislative changes and best practices, providing written reports on their impact.

Standard Responsibilities:

• Comply with the organisation's values, policies, and regulatory frameworks, including Code of Conduct, Health & Safety, Data Protection, and Equality and Diversity.

Person Specification:

• Qualified by experience or part-qualified accountant with a clear understanding of accounting.
• Knowledge of legislative background and best practices in service charges.
• Strong communication skills and experience with financial accounting systems (e.g., SUN, Vision, Northgate).
• Experience of managing staff and dealing with auditors.
• Advanced IT skills, including Excel and Word.

What you'll get in return
Flexible working options available, only 2 days in the office.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This role is for anyone who has previous managerial experience within adult care services that specialise in learning disabilities.

Your new company
Join a leading care organisation dedicated to continuous improvement and quality in service delivery. Our client focusses on enhancing the lives of those they support, while fostering a collaborative and engaging work environment. As a key player in the team, you will contribute to their mission of providing exceptional services aligned with their values.

Your new role
As a Service Improvement Officer, you will work closely with operational managers and teams to identify areas for improvement across various adult services, and implement effective strategies. Your responsibilities will include developing improvement plans, supporting staff, and ensuring adherence to organisational policies and legal requirements. You will act as a vital link between services and the quality team, proactively addressing concerns and highlighting best practices.

What you'll need to succeed
To excel in this role, you will need:
A proven background in managing high-quality adult care services.
Excellent communication and presentation skills.
Strong leadership abilities with a proactive approach to problem-solving.
Good planning skills and the capacity to work autonomously.
Collaboration skills and a calm, measured approach.
Experience with quality monitoring systems, both written and online.
Proficiency in IT, including Office 365.
A creative, positive mindset with flexibility.
A commitment to training, development, and mentoring.

What you'll get in return
In return for your expertise and dedication, you will receive:
A competitive salary and benefits package.
Opportunities for professional development and career growth.
A supportive and inclusive work environment.
The chance to make a significant impact on the lives of vulnerable individuals.
Flexibility with working arrangements, including the possibility of out-of-hours services.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A fantastic new opportunity is available working for an online retail business between Hammersmith and Chelsea for a Customer Care Advisor to join their fun and likely team. The business are well-established brand, part of a wider group with a number of reputable businesses under their umbrella.This is a permanent role based in beautiful open-plan offices that really show off their exciting, high-end retail products and will be looking to start ASAP.


Your new roleYour new role will be to work as a Customer Care Advisor within an office environment on phone and email channels, using systems such as CRM, Freshdesk, you will dealing with product orders, logistical issues and support with working closely with their delivery partner. You will work to KPIs and SLAs, focussing on a high quality service and presenting the business in a professional manner.


What you'll need to succeedIn order to be considered, you will have ideally worked Customer Service within either an office, call centre or luxury retail environment where you will have experience dealing with customers preferable over phone or email but in person will be considered too. You will be within easy reach of the Hammersmith/Chelsea area and be able to commute in under an hour and be able to start on either the 22nd of October or 1st of November



What you'll get in returnIn return you will be offered a permanent contract paying £24,000 per year, with 28 days holiday, staff discounts and sales where you will be invited to events showcasing new products or collaborations. You will also be offered a range of discounts from other brands that are part of the group. The role is 40 hours per week with standard hours of 9-5.30pm Monday to Friday, there will be some weekends required with this role (which can be done from home) and occasional bank holidays which can also be worked from home.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Join a leading care organisation dedicated to continuous improvement and quality in service delivery. Our client focusses on enhancing the lives of those they support, while fostering a collaborative and engaging work environment. As a key player in the team, you will contribute to their mission of providing exceptional services aligned with their values.

Your new role
As a Service Improvement Officer, you will work closely with operational managers and teams to identify areas for improvement across various adult services, and implement effective strategies. Your responsibilities will include developing improvement plans, supporting staff, and ensuring adherence to organisational policies and legal requirements. You will act as a vital link between services and the quality team, proactively addressing concerns and highlighting best practices.

What you'll need to succeed
To excel in this role, you will need:
A proven background in managing high-quality adult care services.
Excellent communication and presentation skills.
Strong leadership abilities with a proactive approach to problem-solving.
Good planning skills and the capacity to work autonomously.
Collaboration skills and a calm, measured approach.
Experience with quality monitoring systems, both written and online.
Proficiency in IT, including Office 365.
A creative, positive mindset with flexibility.
A commitment to training, development, and mentoring.

What you'll get in return
In return for your expertise and dedication, you will receive:
A competitive salary and benefits package.
Opportunities for professional development and career growth.
A supportive and inclusive work environment.
The chance to make a significant impact on the lives of vulnerable individuals.
Flexibility with working arrangements, including the possibility of out-of-hours services.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

International Bank based in London

Your new role

• As Service Desk Engineer, you will be assisting the IT Manager with maintaining the Bank's IT systems.

What you'll need to succeed

• Previous experience working in a 2nd Line Support role within the Financial Services / Banking industry
• Hands on experience working with Windows 10
• Experience working with O365

What you'll get in return

An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

Your new job working as a Reinsurance Client Service Advocate, will be working for a privately-owned Global Lloyd's Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers has seen the business grow to a headcount of 400 associates globally across 17 locations and who pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit a Reinsurance Client Service Advocate to join their expanding Reinsurance Team.

Your new role

Your new job working as a Reinsurance Client Service Advocate is a multi-disciplined technical processing role incorporating Broker Support, processing of Proportional and Non-Proportional accounts, Excess of Loss and Claims and premium processing. You will deal with all classes of business specifically International Property and Casualty, liaising with internal and external clients and carriers on a technical level.
You will have an all incorporating Premium and claims Reinsurance technical role where you will be responsible for Multi-disciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims covering all classes of business as well as Participate in client and reinsurer meetings as required.
In the Broker Support role, you will be required to debroke, risk sign down, prepare and maintain account statistics, provide support in overall servicing of client's account and retention of business and use electronic methods throughout the process.
Other duties will include negotiating claims from initial notice through to settlement and closure, covering complex claims covering all classes of business including XOL reinsurance and binders, reinsurer audit and direct including underwriter rep and have a high level of understanding to complete adjustments pro-actively and in the time frames required to avoid client penalty.
Candidates need to work independently, managing priorities and supporting colleagues and have excellent technical knowledge of the Lloyd's and/or Company Reinsurance market.

What you'll need to succeed

Your previous experience working as a Reinsurance Technician with 5 years + experience of processing Reinsurance Premium and claims will contribute to your success. You will have competency in processing all risks types, proportional, excess of loss premiums and claims, understanding of management concepts, systems and quality assurance, knowledge of Microsoft products and in-depth knowledge of IMR, CLASS, ECF, LORS and ideally Salesforce and Open TWINS. (however not essential)
PLEASE ONLY APPLY IF YOU HAVE LONDON MARKET EXPERIENCE WORKING AS A REINSURANCE PREMUM AND OR PREMIUM AND CLAIMS TECHNICIAN

What you'll get in return

Flexible working options available. 3 days a week in the office
You'll be offered a competitive salary of up to c£65,000 plus excellent benefits package. You'll receive support from both Directors and Managers. You'll enjoy working as part of a growing and friendly team.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

SERVICE DESK - 1ST LINE
SALARY - £24,500
LOCATION - Nr BEVERLEY (HULL)
FULL-TIME ON SITE

Your new role
One of the most successful Organisations in the Region are looking to add a Customer focussed, 1st line IT support person to their current team on a permanent basis. The successful IT Support candidate will be responsible for providing 1st line IT support to a large customer base, ensuring the highest levels of customer service are maintained.

What you'll need to succeed
Ideally, the organisation wants to appoint an IT Support candidate who has experience of working to ITIL principles and can take ownership of customer issues and ensure they are carried through to completion.
On a day-to-day basis, you will be talking to customers over the phone or via chat / email to capture, record and resolve technical problems.
In addition to exceptional Customer Service skills, the following areas are the key skills and attributes the Hiring Manager is looking for;
* Good working knowledge of MS Windows (client devices)
* Windows Server, MS Exchange and AD (Users and Computers)
* Experience of mobile devices and application management across Microsoft, Apple and Android platforms
* Full driving licence and access to your own transport is essential.

What you'll get in return
The role comes with a Basic Salary of £24,500 + strong Benefits Package + Annual Bonus (up to 12%)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A fantastic and progressive opportunity for a Customer Service Advisor to work in a global healthcare support business to work in their modern offices in Chiswick on a permanent basis. This role has come up due to expansion and offers excellent progression, with salaries increasing at 6 months to £26,500, then £28,000 within a year and £30,000 within 18 months to 2 years. The organisation has a global presence supporting close to 100 countries in over a thousand locations with a reputable client base.


Your new role
Your new role will be to support customers with a high volume of inbound calls from global travellers, supporting them with healthcare and security enquiries and advising on services available, booking appointments for treatment and dealing with claims. You will have responsibility for co-ordinating authorisation of policies and dealing with internal and external email queries.
What you'll need to succeed
In order to be successful you must have prior experience working within a customer service or contact centre environment with excellent attention to detail, familiarity with Microsoft Packages and have an excellent telephone manner with an empathetic approach. You must be within easy each of the office in Chiswick as this is an office based position and be available to start a position on the 15th of October.

What you'll get in return
In return you will be offered a salary of £24,500, rising to £26,500 within 6 months, then to £28,000 at a year's service. After a year it's expected your salary will go up to £30,000 per annum as all candidates are put into a progression program allowing them opportunities to progress their career and salary. The role has an unusual shift pattern with 3 full days worked (12-13 hours) and 4 full days off. No hybrid working is offered initially but after 1 years' service this will be considered. The role offers holiday entitlement, private medical, life assurance and a day off for your birthday!
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This is a financial institution with an office based in the City of London.
Your new role
You will lead and manage technical services utilising agile solutions. You will identify performance improvements and be responsible for implementing them and the continuous improvement of their service.
What you'll need to succeed
You will have:

• Product-oriented approach (product aligned, service focused)
• Experience with network automation, SRE and NetDevOps
• Experience within an Agile team and with agile project management tools (including Jira)
• Excellent leadership and communication skills

What you'll get in return
An exciting opportunity to join an international organisation in financial services. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
An exciting opportunity to work in a fast-growing entertainment business specialising in the Automotive industry to work in their fun, lively customer service team. This position has arisen due to expansion and is a great position to work in if you're passionate about delivering excellent customer service. This role is a permanent position, based in Fulham and has some hybrid work available.


Your new role
You will be front-line dealing with incoming calls and emails using Zendesk, ensuring to respond to customer queries within 24-48 hours, and responding to complaints in a timely manner. You will process customer refunds and deal with manual payments whilst updating customer's details on the company database, ensuring accuracy. You will also re-set passwords and use online chat where necessary.


What you'll need to succeed
In order to be successful, you must have a minimum of 1 year's experience in a Contact Centre/Office-based Customer Service position (non-retail) where you've dealt with customer queries over the phone, via email and, ideally, have some experience with online/web chat. Using Zendesk/Freshdesk is highly desirable as well as being within easy reach of the office in Fulham.


What you'll get in return
In return you will be offered a competitive salary of £27,000 with hours of Monday (9.00-5.30pm) in the office, Tuesday (9.00am - 1pm) in the office, Wednesday (9-5.30pm) in the office, Thursday (9-5.30pm) in the office, Friday (9-5.30pm) working from HOME, and a half day which is flexible over Saturday/Sunday that can also be from home. You will also receive other benefits including holiday and pension.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Permanent, London, 5 dyas a week in office, hedge fund, £70-100DOE

Your new company

Working for one of the world's largest hedge funds inAUM, headquartered out of the US. Headcount circa 3,000, with this roles remitbeing EMEA focused.

Your new role
Reporting into the Head of HR Shared Services, being the SME for employee relations for a UK headcount of 900 front office. You'll be well versed in HR operations, with the ability to lead on complex ER cases.

• Fullgeneralist and operational remit across Europe - act as an advisor foremployees on all HR related queries and driver of core People Operationsworkflows
• Mobility &Onboarding including relocation, new EMEA offices, background checks,onboarding and visa
• Delivery of New HireOrientation for all EMEA employees; liaising with Legal and Compliance,Technology and Workplace colleagues on relevant training and all regulatory approved positions under SMCR
• Recruitment - Offerletters, salary negotiation, onboarding
• Compensation andBenefits - Partner with global compensation team, unique offer packages and allemployee benefits related issues
• Data and Risk -Monthly KPI reports for Remco and ExCo
• Employee relations -Lead investigations, performance and leavers
• Policy review andcreation
• Projects - lead on all HR projects i.e. setting up new entities globally

What you'll need to succeed

• Recent experience inHR Service Delivery / HR operations
• Experience infinancial services with most recent role being responsible for firm wide SMCR
• Workday experience aplus
• Ability to work 5 days a week - Liverpool Street / Moorgate

What you'll get in return
Private medical healthcare, free gym, life insurance,exclusive events for friends and family. Generous hedge fund bonus.

What you need to do now

If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussion onyour career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

Working for one of the world's largest hedge funds inAUM, headquartered out of the US. Headcount circa 3,000, with this roles remitbeing EMEA focused.

Your new role

• Fullgeneralist and operational remit across Europe - act as an advisor foremployees on all HR related queries and driver of core People Operationsworkflows

• Mobility &Onboarding including relocation, new EMEA offices, background checks,onboarding and visa

• Delivery of New HireOrientation for all EMEA employees; liaising with Legal and Compliance,Technology and Workplace colleagues on relevant training and all regulatory approved positions under SMCR

• Recruitment - Offerletters, salary negotiation, onboarding

• Compensation andBenefits - Partner with global compensation team, unique offer packages and allemployee benefits related issues

• Data and Risk -Monthly KPI reports for Remco and ExCo

• Employee relations -Lead investigations, performance and leavers

• Policy review andcreation

• Projects - lead on allHR projects i.e. setting up new entities globally

What you'll need to succeed

• Recent experience inHR Service Delivery / HR operations

• Experience infinancial services with most recent role being responsible for firm wide SMCR

• Workday experience aplus

• Ability to work 5 daysa week - Liverpool Street / Moorgate

What you'll get in return
Private medical healthcare, free gym, life insurance,exclusive events for friends and family. Generous hedge fund bonus.

What you need to do now

If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussion onyour career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk