Total 18 customer service job vacancies in stockport greater manchester

Do you have great customer service skills? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so, please get in touch!

We are recruiting for a Customer Service Advisor / Helpdesk Advisor for a fast-growing Telecommunications company based close to the Altrincham area.
The role will involve working as part of a close-knit team, in educating and troubleshooting any technical queries received from customers. The role is not a high-volume script-based role and would suit someone who is keen to deal with in-depth investigative issues needing a high level of ownership and attention to detail.

The salary is £24,000pa with a realistic OTE of £26,400pa, achieved by working towards customer service KPIs. Commission can also be earned when processing sales orders.
The Working hours are 4 x 10hr shifts across 7 days Monday to Friday between the hours of 8am - 8pm, Sat and Sun 8am - 6pm and overtime can be available, paying double time.
Hybrid working is available 1 day per week and over the weekend!

What will you be doing as Customer Service Advisor / Helpdesk Advisor?

• Handling any incoming customer queries via telephone, email & live chat
• Troubleshooting reported problems managing the issue, and provide regular feedback to the customer with updates on the issue
• Collaborate with internal teams to identify issue, and put a strategy in place to reach desired solution for customer
• Develop an in-depth knowledge of the companys products and services
• Manage a busy workload and assess priorities
• Accurately record all information and dialogue with the customer on internal system
• Any other ad-hoc duties as required

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience working as a Customer Service Advisor / Helpdesk Advisor would be ideal
• The role is dealing with in-depth investigative issues needing a high level of ownership and attention to detail
• Proactive and solutions focused approach to work
• Excellent communication skills, with ability to deliver the message with confidence and empathy
• Must be able to listen well and really pinpoint the issue needing to be resolved
• Enjoy working as part of a team, and have the drive to work from own initiative

What will you get in return for your work as a Customer Service Advisor / Helpdesk Advisor?

• The salary is £24,000pa with a realistic OTE of £26,400pa
• Overtime available each month paid at double time
• Working hours are 4 x 10hr shifts across 7 days Monday to Friday between 8am - 8pm, Sat and Sun 8am - 6pm.
• Hybrid working is available 1 day per week and the weekend shifts are all remote working
• Holidays: 25 days holiday + bank holidays
• Opportunities for progression and personal development
• Chance to join a fun, dynamic working environment

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Do you have great customer service skills? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so, please get in touch!

We are recruiting for a Customer Service Advisor / Helpdesk Advisor for a fast-growing Telecommunications company based close to the Altrincham area.The role will involve working as part of a close-knit team, in educating and troubleshooting any technical queries received from customers. The role is not a high-volume script-based role and would suit someone who is keen to deal with in-depth investigative issues needing a high level of ownership and attention to detail.

The salary is GBP24,000pa with a realistic OTE of GBP26,400pa, achieved by working towards customer service KPIs. Commission can also be earned when processing sales orders.
The Working hours are 4 x 10hr shifts across 7 days Monday to Friday between the hours of 8am - 8pm, Sat and Sun 8am - 6pm and overtime can be available, paying double time.
Hybrid working is available 1 day per week and over the weekend!

What will you be doing as Customer Service Advisor / Helpdesk Advisor?

• Handling any incoming customer queries via telephone, email & live chat
• Troubleshooting reported problems managing the issue, and provide regular feedback to the customer with updates on the issue
• Collaborate with internal teams to identify issue, and put a strategy in place to reach desired solution for customer
• Develop an in-depth knowledge of the companys products and services
• Manage a busy workload and assess priorities
• Accurately record all information and dialogue with the customer on internal system
• Any other ad-hoc duties as required

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience working as a Customer Service Advisor / Helpdesk Advisor would be ideal
• The role is dealing with in-depth investigative issues needing a high level of ownership and attention to detail
• Proactive and solutions focused approach to work
• Excellent communication skills, with ability to deliver the message with confidence and empathy
• Must be able to listen well and really pinpoint the issue needing to be resolved
• Enjoy working as part of a team, and have the drive to work from own initiative

What will you get in return for your work as a Customer Service Advisor / Helpdesk Advisor?

• The salary is GBP24,000pa with a realistic OTE of GBP26,400pa
• Overtime available each month paid at double time
• Working hours are 4 x 10hr shifts across 7 days Monday to Friday between 8am - 8pm, Sat and Sun 8am - 6pm.
• Hybrid working is available 1 day per week and the weekend shifts are all remote working
• Holidays: 25 days holiday + bank holidays
• Opportunities for progression and personal development
• Chance to join a fun, dynamic working environment

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Exciting Role for an experienced Service Manager…..
Heres your chance to join a thriving company and make a significant impact. This well-established used car supermarket with a 30-year history, has a rare chance to be part of a dynamic team and contribute to the growth of a reputable brand.
With two Motor Trader Industry Awards for quality customer care and Used Car Dealer Group of the Year, the company offers a supportive environment where your career can flourish!
What you will be doing as a Service Manager?
The Service Manager oversees the daily operations of the service department in a used car dealership
This role involves managing service advisors, technicians and support teams, ensuring high-quality service delivery, optimising service operations, and maintaining strong customer relationships
Responsible for meeting service department goals, handling complex customer issues, and ensuring that the department operates efficiently and profitably
Team Leadership: Lead, motivate, and manage the service team, including service advisors, technicians, and support staff. Conduct recruitment, training, performance evaluations, and scheduling.
Operational Oversight: Oversee daily operations of the service department, ensuring that all tasks are completed efficiently and in accordance with company standards.
Customer Relations: Address and resolve complex customer complaints and service issues. Ensure that all customers receive exceptional service, and their concerns are handled promptly.
Service Excellence: Implement and monitor customer service standards to ensure high levels of satisfaction and repeat business.
Workflow Management: Optimise workflow and service processes to increase efficiency and productivity. Implement best practices for service delivery and operational excellence.
Quality Control: Monitor and ensure the quality-of-service work performed by the team. Conduct regular inspections and audits to maintain high standards.
Budgeting: Develop and manage the service department budget, including controlling costs and maximising profitability.
Revenue Goals: Achieve revenue and profitability targets for the service department. Analyse financial reports and implement strategies to improve financial performance.
Parts Coordination: Oversee the management of parts and supplies needed for vehicle repairs and maintenance. Ensure that inventory levels are optimised, and parts are ordered as needed.
Vendor Relations: Maintain relationships with parts suppliers and negotiate terms to ensure competitive pricing and availability.
Training Programs: Develop and implement training programs to enhance the skills and knowledge of service staff. Ensure that all team members are up to date with the latest service techniques and industry standards.
Performance Management: Conduct regular performance reviews and provide feedback to staff to support their professional development and career growth.

What you require in the role of Service Manager?
Proven experience in a service management role, preferably within the automotive industry or used car sales
A relevant degree or certification in automotive service management or a related field is preferred
Strong track record of managing service operations, leading a team, and achieving financial and operational goals
Excellent leadership and team management skills
Strong customer service and communication abilities

What you will LOVE about the role of Service Manager?
Competitive Compensation, The role offers a basic salary of GBP40,000, with on-target earnings (OTE) of up to GBP52,000
Hours Mon-Fri 8-5 1 in 3 Saturday mornings
Career Development
Training and Support
Full-time, permanent
28days holiday

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Working for a global logistics company as a Customer Care Advisor/ Customer Account Handler to join their vibrant team in Manchester. The ideal candidate will be customer focused and enjoy interacting with people on a daily basis. The Customer Service Team would welcome an outgoing, proactive and engaging person with excellent communication skills.

If this sounds like you, and you would like to work for a great company with a great team with additional benefits read on!

What will you be doing as a Customer Service Advisor/ Customer Account Handler?

• Provide and promote a professional, customer focused service
• Ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company
• Utilise the CRM system to collate records of discussions or correspondence and to track customer complaint resolution to ensure all queries are resolved
• Adhere to agreed customer service standards, service level agreements, policies and procedures across all customer service functions
• Deal with queries promptly and appropriately by verifying understanding, answering questions and offering assistance to increase efficiency and service levels
• Establish, develop and maintain effective working relationships with all internal colleagues
• Oversee booking in of delivery times and follow up on timed deliveries, taking action where necessary to ensure customers are notified of any potential service failures
• Provide quotes to customers in line with agreed schedules and input this data into the system

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience within customer service
• Experience within logistics, transport or freight
• Excellent customer service skills
• Good general IT knowledge
• Product and pricing schedules
• Dealing effectively with customer queries
• Building and maintaining effective working relationships both internally and externally
• Customer Account management
• Using software management systems

What will you get in return for your work as a Customer Service Advisor/ Customer Account Handler?

• Salary of up to GBP30000
• 9.00-6.00 Monday-Friday
• Life assurance
• Pension
• Exceptional fleet
• Opportunity for training and development (CPC training)
• Full Uniform and PPE
• Onsite Parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Are you looking to get into the world of technology? Do you have great customer service skills? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so, please get in touch!

I am recruiting for a Customer Service Advisor / Technical Support Advisor for a fast-growing IT company based in the Altrincham area.The role will involve working as part of a close-knit team, in educating and troubleshooting any technical queries received from customers. The role is not a high-volume script-based role and would suit someone who is keen to deal with in-depth investigative issues needing a high level of ownership and attention to detail.

The salary is £24,000pa with a realistic OTE of £25,200pa, achieved by working towards customer service KPI's. Commission can also be earned when processing sales orders.The Working hours are Monday to Friday, 9am to 5pm, and overtime is usually available, paying double time.

Hybrid working is available 1 day per week after an initial 3 months training period in the office!

What will you be doing as Customer Service Advisor / Technical Support Advisor?

• Handling any incoming customer queries via telephone, email & live chat
• Troubleshooting reported problems managing the issue, and provide regular feedback to the customer with updates on the issue
• Collaborate with internal teams to identify issue, and put a strategy in place to reach desired solution for customer
• Develop an in-depth knowledge of the company's products and services
• Manage a busy workload and assess priorities
• Accurately record all information and dialogue with the customer on internal system
• Any other ad-hoc duties as required

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience working as a Customer Service Advisor / Helpdesk Advisor / Technical Support Advisor would be ideal
• Knowledge or experience within a Telecoms, IT or Technical environment is desirable but not essential
• The role is dealing with in-depth investigative issues needing a high level of ownership and attention to detail
• Proactive and solutions focused approach to work
• Excellent communication skills, with ability to deliver the message with confidence and empathy
• Must be able to listen well and really pinpoint the issue needing to be resolved
• Enjoy working as part of a team, and have the drive to work from own initiative

What will you get in return for your work as a Customer Service Advisor / Technical Support Advisor?

• The salary is £24,000pa with a realistic OTE of £25,200pa
• Overtime available each month paid at double time
• Working hours are Monday to Friday, 9am to 5pm
• Hybrid working is available 1 day per week after an intiial 3 months training period in the office
• Holidays: 25 days holiday + bank holidays
• Opportunities for progression and personal development
• Chance to join a fun, dynamic working environment

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Working for a global logistics company as a Customer Care Advisor to join their vibrant team in Manchester. The ideal candidate will be customer focused and enjoy interacting with people on a daily basis. The Customer Service Team would welcome an outgoing, proactive and engaging person with excellent communication skills.
If this sounds like you, and you would like to work for a great company with a great team with additional benefits read on!

What will you be doing as a Customer Service Advisor?

• Provide and promote a professional, customer focused service
• Ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company
• Utilise the CRM system to collate records of discussions or correspondence and to track customer complaint resolution to ensure all queries are resolved
• Adhere to agreed customer service standards, service level agreements, policies and procedures across all customer service functions
• Deal with queries promptly and appropriately by verifying understanding, answering questions and offering assistance to increase efficiency and service levels
• Establish, develop and maintain effective working relationships with all internal colleagues
• Oversee booking in of delivery times and follow up on timed deliveries, taking action where necessary to ensure customers are notified of any potential service failures
• Provide quotes to customers in line with agreed schedules and input this data into the system

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience within customer service
• Experience within logistics, transport or freight
• Excellent customer service skills
• Good general IT knowledge
• Product and pricing schedules
• Dealing effectively with customer queries
• Building and maintaining effective working relationships both internally and externally
• Customer Account management
• Using software management systems

What will you get in return for your work as a Customer Service Advisor?

• Salary of £27500
• 9.00-6.00 Monday-Friday
• Life assurance
• Pension
• Exceptional fleet
• Opportunity for training and development (CPC training)
• Full Uniform and PPE
• Onsite Parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

If this sounds like a role you will LOVE, please send your CV to us today!

We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.

Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.

Do you have great customer service skills? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so, please get in touch!

I am recruiting for a Customer Service Advisor / Helpdesk Advisor for a fast-growing Telecommunications company based close to the Altrincham area.
The role will involve working as part of a close-knit team, in educating and troubleshooting any technical queries received from customers. The role is not a high-volume script-based role and would suit someone who is keen to deal with in-depth investigative issues needing a high level of ownership and attention to detail.

The salary is £24,000pa with a realistic OTE of £26,400pa, achieved by working towards customer service KPIs. Commission can also be earned when processing sales orders.
The Working hours are 5 x 7.5hr shifts across 7 days Monday to Friday 8am - 8pm, Sat and Sun 8am - 6pm and overtime is usually available, paying double time.

Hybrid working is available 1 day per week and over the weekend!

What will you be doing as Customer Service Advisor / Helpdesk Advisor?

• Handling any incoming customer queries via telephone, email & live chat
• Troubleshooting reported problems managing the issue, and provide regular feedback to the customer with updates on the issue
• Collaborate with internal teams to identify issue, and put a strategy in place to reach desired solution for customer
• Develop an in-depth knowledge of the companys products and services
• Manage a busy workload and assess priorities
• Accurately record all information and dialogue with the customer on internal system
• Any other ad-hoc duties as required

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience working as a Customer Service Advisor / Helpdesk Advisor would be ideal
• The role is dealing with in-depth investigative issues needing a high level of ownership and attention to detail
• Proactive and solutions focused approach to work
• Excellent communication skills, with ability to deliver the message with confidence and empathy
• Must be able to listen well and really pinpoint the issue needing to be resolved
• Enjoy working as part of a team, and have the drive to work from own initiative

What will you get in return for your work as a Customer Service Advisor / Helpdesk Advisor?

• The salary is £24,000pa with a realistic OTE of £26,400pa
• Overtime available each month paid at double time
• Working hours are 5 x 7.5hr shifts across 7 days Monday to Friday 8am - 8pm, Sat and Sun 8am - 6pm.
• Hybrid working is available 1 day per week and the weekend shifts are all remote working
• Holidays: 25 days holiday + bank holidays
• Opportunities for progression and personal development
• Chance to join a fun, dynamic working environment

If this sounds like a role you will LOVE, please send your CV today!

We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.

Are you looking to get into the world of technology? Do you have great customer service skills? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so, please get in touch!

I am recruiting for a Customer Service Advisor / Technical Support Advisor for a fast-growing IT company based in the Altrincham area.
The role will involve working as part of a close-knit team, in educating and troubleshooting any technical queries received from customers. The role is not a high-volume script-based role and would suit someone who is keen to deal with in-depth investigative issues needing a high level of ownership and attention to detail.

The salary is £24,000pa with a realistic OTE of £26,400pa, achieved by working towards customer service KPIs. Commission can also be earned when processing sales orders.
The Working hours are 5 x 7.5hr shifts across 7 days Monday to Friday 8am - 8pm, Sat and Sun 8am - 6pm and overtime is usually available, paying double time.

Hybrid working is available 1 day per week and over the weekend!

What will you be doing as Customer Service Advisor / Technical Support Advisor?

• Handling any incoming customer queries via telephone, email & live chat
• Troubleshooting reported problems managing the issue, and provide regular feedback to the customer with updates on the issue
• Collaborate with internal teams to identify issue, and put a strategy in place to reach desired solution for customer
• Develop an in-depth knowledge of the companys products and services
• Manage a busy workload and assess priorities
• Accurately record all information and dialogue with the customer on internal system
• Any other ad-hoc duties as required

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience working as a Customer Service Advisor / Helpdesk Advisor / Technical Support Advisor would be ideal
• Knowledge or experience within a Telecoms, IT or Technical environment is desirable but not essential
• The role is dealing with in-depth investigative issues needing a high level of ownership and attention to detail
• Proactive and solutions focused approach to work
• Excellent communication skills, with ability to deliver the message with confidence and empathy
• Must be able to listen well and really pinpoint the issue needing to be resolved
• Enjoy working as part of a team, and have the drive to work from own initiative

What will you get in return for your work as a Customer Service Advisor / Technical Support Advisor?

• The salary is £24,000pa with a realistic OTE of £26,400pa
• Overtime available each month paid at double time
• Working hours are 5 x 7.5hr shifts across 7 days Monday to Friday 8am - 8pm, Sat and Sun 8am - 6pm.
• Hybrid working is available 1 day per week and the weekend shifts are all remote working
• Holidays: 25 days holiday + bank holidays
• Opportunities for progression and personal development
• Chance to join a fun, dynamic working environment

If this sounds like a role you will LOVE, please send your CV today!

We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.

Are you are based in Manchester and want to work for the biggest name in Europes vehicle marketing industry? Are you looking to join your next Customer Service Advisor team that feels like a family who offer support in the workplace, hybrid working, plus extensive list of benefits for health, shopping, and car discounts? Then please apply!

Your next employer is offering a competitive salary of GBP24,000-25,000 dependant on experience. This is a full-time position, and some days in their office in Manchester is required. The office is recently refurbished, featuring a pool table, and break out rooms and much more. Discounts on car purchases, mental health support, discounts at Tesco and Asda plus so much more. This is a massive opportunity to join a nationally recognised company that is continuing to grow at a phenomenal rate

What will you be doing as a Customer Service Advisor?
· Provide support for customers following their car purchase
· Process delivery and collection requests for the customers vehicles.
· Promote the range of services and sales to existing and new buyers
· Maintaining and updating customer details and records
· Liaise between internal departments and customers where required
· Processing online applications and email enquiries
· Maintain the highest level of customer service by delivering excellent resolutions to ensure customer satisfaction on every call.

We are looking for a Customer Service Advisor with the following qualities?
· Customer service experience, from an office or contact centre background
· Professional communication and ability to work effectively with each customer query
· Ability to manage your time within a busy call environment
· Positive attitude, able to work part of a team
· Able to handle any difficult situations in a calmly and confidently.

Some of the benefits you will get as joining the Customer Service Advisor team -
· Very competitive salary, GBP24,000-25,000 dependant on your experience
· Shifts working between the hours of 8AM - 7PM You must be able to work 1 in 4 weekends and additional days off will be given during the week. Weekend work will always be home based. Hours mostly fall between 8.30-5.30 Monday-Friday with the occasional late, early and weekend shift
· GBP500 bonus after 6 month probation
· Additional quarterly bonus of 8% of your salary
· 25 days holiday plus bank holidays
· Laptop and equipment
· Employee assistance programme
· Access to hundreds of vouchers and discounts for shopping, groceries, cinema and much more
· Cycle to work scheme
· Free eye tests and voucher towards any glasses required
· Learning, training, and development opportunities - options to take NVQs, and other management training
· Pension scheme
· Free parking on site
· Access to discount schemes from 1-30% off the purchase of a new car from most manufactures. Some discount schemes are available to immediate family members too!
· Discounts for you, friends, and family to buy and sell cars at auctions

If this sounds like a role you will LOVE, please send your CV


We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.

Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.

Are you looking for your next role within Customer Service?
Is providing an excellent level of service to both internal and external Customers your passion?

Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, full-time basis paying up to GBP24,000pa.

What can you expect in the role of Customer Service Executive?
· Day to day management of your own Customer base including both external and internal customers
· Processing orders and payments for goods, ensuring stock levels are managed and maintained
· Liaising with couriers and internal departments to ensure that orders/ requests are processed in line with SLAs
· Completing data exemption reports for Senior Management
· Ensuring that customer records and databases are maintained and kept updated accurately
· Working to support customers with basic technical issues relating to online web portals and web shops
· Providing basic diagnostic fault-finding support to ensure that issues dont repeat

What will you get in return as a Customer Service Executive?
· Starting salary of GBP24,000pa dependant on experience
· Full Time hours - Monday to Friday 8.30AM - 5PM with the opportunity to work hybrid 2 days a week from home
· 25 days leave plus bank holidays
· Full training and induction period
· Progression routes throughout the business
· Free Parking
· Life Insurance
· Retail Reward scheme

What experience do you need to work as a Customer Service Executive?
· Previous experience within Customer Services including but not limited to:
· Customer Service Executive
· Customer Service Advisor
· Customer Service Administrator
· Sales Administrator
· Customer Order Advisor
· Sales Order Processor
· Order Processor
· Sales Processor
· High attention to detail
· Excellent communication skills
· Strong team player and work ethic
· IT skills including Microsoft Office Packages (Word & Excel)

To Apply
If this sounds like a role you will LOVE, please send your CV
Our client is an equal opportunities employer. This material is available in alternative formats upon request.
Please allow 7-10 days for the alternative format. If you have any questions on the role or need further information please contact a member of the team on 0161 474 7888.

We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.

Do you have a passion for excellent customer service and an interest in kick starting your career in the finacial services industry? Then we would love to hear from you!

We are looking for a customer service advisor to join our retail savings team. Working for a bank in the centre of Manchester, this is a really exciting career opportunity. Our businesss is entering a period of growth and this will be a first step to join an organisation where you can really develop you skills and grow your career. If you're passionate about delivering exceptional customer service, have previous experience of within a customer service environment and want to be part of a hard-working team, then we want to hear from you! Previous experience working in the finance sector, or a buisness related degree would also be an advantage.

What you will do in the role of Customer Service Associate?

• Work closely with the Savings Team and Team Leader
• Deliver exceptional service for our customers
• During quieter periods you will have opportunities to support to the wider business
• Be the first point of contact with our savings customers on the phone and via email
• Help customers with the opening and ongoing running of their accounts.
• Ensure accurate and timely response to customer queries.
• Meet service level agreements for processes as specified by the Savings Manager.
• Liaise with the wider business, including Cash Operations, Change and Finance.
• Represent the Savings team including ross functional projects providing insight for process improvements.
• Ensure all retail processes are completed efficiently and accurately.
• Complaints to be dealt with effectively by following internal processes.

What we are looking for as the role of Customer Service Associate?

• Previous experience within a call centre or customer service office based role would be ideal Someone who has dealt with customers in retail or hospitality and is comfortable in a fast paced environment would also be great for this role
• You will be curious, enjoy enthusiastically experimenting, always demonstrate integrity and love to give back
• Exceptional customer service skillsGood analytical and problem-solving skillsKeen eye for detail
• Ability to prioritise with a focus on accurate, timely outcomes
• Ability to operate and help motivate in a team-orientated environment
• Customer service experience: financial services, retail, or hospitalityHigh numeracy and literacy skills
• Excellent communication skills
• Preferably degree educated in a numerate discipline
• Customer service excellence
• Complaint handling
• Proficient in Microsoft Office programs

What you will LOVE about the role of Customer Service Associate?

• No weekends are required.
• Salary up to GBP26,000 per year, dependent on experience
• Private medical insurance for you and your partner/spouse
• 10% Employer pension contribution
• 30-day annual leave entitlement plus Bank/Public Holidays
• Free Gym Membership
• Discretionary annual bonus
• Discretionary share awards
• Life Assurance
• Income Protection
• Save As You Earn company share acquisition scheme
• Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
• 3 days paid Volunteering leave to support our local communities
• Vibrant office location in the lively city centre of Manchester

If this sounds like a role you will LOVE, please send your CV to us today!

Are you immediately available? We are currently recruiting for our client based close to Manchester for a Customer Contact Officer for a not-for-profit business. You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service. This is an ongoing temporary assignment with a view of going permanent. This role has an immediate start paying £10.90 initially, rising to £13.74 after training. Previous experience within customer service is essential! Experience within housing or repairs is preferred. The role requires an excellent communicator both over the telephone and via e-mail with a friendly and empathetic character, with a problem-solving outlook.

What will you be doing as a Customer Contact Officer?

• Being the first point of contact for all customers in relation to housing repairs
• Taking payments, arranging repairs and maintenance, and dealing with complaints
• Mainly phone based with some live chat and email response.
• Accurately recording details into the in-house system

If you have the following skills and experience we would LOVE to hear from you:

• Previous telephone experience - dealing with customers
• Must be computer literate including MS Excel
• You're resilient and thick skinned as you will be dealing with complaints and vulnerable customers
• Empathetic and customer focused
• Inbound contact centre experience is a MUST

What's in it for you as a Customer Contact Officer?

• £10.90 per hour initially, rising to £13.74 after training
• Between the hours of 8am and 6pm Monday to Friday - 35 hours per week
• Initially temporary ongoing, with an immediate start and a view to go permanent for the right person
• Weekly Pay
• Free onsite parking
• Flexible working

If this sounds like a role you will LOVE, please send your CV today!


We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.

Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.

Are you are based in Manchester and want to work for the biggest name in Europes vehicle marketing industry? Are you looking to join your next Customer Service Advisor team that feels like a family who offer support in the workplace, hybrid working, plus extensive list of benefits for health, shopping, and car discounts? Then please apply!

Your next employer is offering a competitive salary of GBP24,000-25,000 dependant on experience. This is a full-time position, and some days in their office in Manchester is required. The office is recently refurbished, featuring a pool table, and break out rooms and much more. Discounts on car purchases, mental health support, discounts at Tesco and Asda plus so much more. This is a massive opportunity to join a nationally recognised company that is continuing to grow at a phenomenal rate

What will you be doing as a Customer Service Advisor?
· Provide support for customers following their car purchase
· Process delivery and collection requests for the customers vehicles.
· Promote the range of services and sales to existing and new buyers
· Maintaining and updating customer details and records
· Liaise between internal departments and customers where required
· Processing online applications and email enquiries
· Maintain the highest level of customer service by delivering excellent resolutions to ensure customer satisfaction on every call.

We are looking for a Customer Service Advisor with the following qualities?
· Customer service experience, from an office or contact centre background
· Professional communication and ability to work effectively with each customer query
· Ability to manage your time within a busy call environment
· Positive attitude, able to work part of a team
· Able to handle any difficult situations in a calmly and confidently.

Some of the benefits you will get as joining the Customer Service Advisor team -
· Very competitive salary, GBP24,000-25,000 dependant on your experience
· Shifts working between the hours of 8AM - 7PM You must be able to work 1 in 4 weekends and additional days off will be given during the week. Weekend work will always be home based. Hours mostly fall between 8.30-5.30 Monday-Friday with the occasional late, early and weekend shift
· GBP500 bonus after 6 month probation
· Additional quarterly bonus of 8% of your salary
· 25 days holiday plus bank holidays
· Laptop and equipment
· Employee assistance programme
· Access to hundreds of vouchers and discounts for shopping, groceries, cinema and much more
· Cycle to work scheme
· Free eye tests and voucher towards any glasses required
· Learning, training, and development opportunities - options to take NVQs, and other management training
· Pension scheme
· Free parking on site
· Access to discount schemes from 1-30% off the purchase of a new car from most manufactures. Some discount schemes are available to immediate family members too!
· Discounts for you, friends, and family to buy and sell cars at auctions

If this sounds like a role you will LOVE, please send your CV


We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.

Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.

Are you looking for your next opportunity within Customer Service?
A modern, mutual, and friendly financial services company within the Stockport area are looking for their next Customer Service Representative. The society has been providing financial security to members for almost 200 years. If you have excellent communication skills, with the ability to be within a varied, fast paced environment, then we would love to hear from you.

This is a permanent position, paying up to GBP23000 for the right person.

What can you expect in the role of Customer Service Representative?
· Providing an excellent and responsive service to current/potential members via a very busy email inbox and inbound calls.
· Maximising any potential sales opportunities by being educated on the services they provide
· Take ownership of member issues and be proactive in ensuring that solutions are provided to member satisfaction
· Dealing with all member enquiries effectively and in a timely manner
· Updating the appropriate databases with member information

What experience do you need to work as a Customer Service Representative?
· Previous experience within Customer Services/telephone handling
· Previous experience within any financial role/industry is desirable
· High attention to detail, and a passion for customer success
· Excellent communication and problem-solving skills
· Strong team player and work ethic
· IT skills including Microsoft Office Packages (Word & Excel) and Microsoft 365

What will you get in return as a Customer Service Representative?
· Starting salary of up to GBP23,000 dependant on experience
· Full Time hours - Monday to Friday between the hours of 8-6pm. For example, 8-4, 9-5, or 10-6. 4pm finish on Friday!
· 23 days leave plus bank holidays and an extra day for your birthday!
· Full training and induction period
· Progression routes throughout the business
· Free Parking
· Access to wellbeing support services including access to 24/7 online GP
· Discounted gym membership and mental health support
· An employee assistance programme, free eye tests and flu vaccinations
· Company benefits including life insurance, pension scheme.
· Healthcare cash plan
· Four paid well-being days
· Various social and charitable events throughout the year including a volunteering day at a charity of your choice.
· Optional benefits including cycle to work scheme, holiday trading, season ticket loan, retail discounts, etc.



If this sounds like a role you will LOVE, please send your CV


We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.

Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.

Are you looking to get into the world of technology? Do you have great customer service skills? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so please get in touch!

I am recruiting a Customer Service Advisor for a fast-growing IT company based in the Altrincham area. Paying a starting salary of GBP24k, you will work as part of a close-knit team, in educating and troubleshooting any technical queries from customers. Based in their swanky offices, I am keen to speak to candidates who have a passion for IT and delivering an outstanding experience to the customer.

What will you be doing as a Customer Service Advisor?
Handling any incoming customer queries via telephone, email & live chat
Troubleshooting reported problems managing the issue, and provide regular feedback to the customer with updates on the issue
Collaborate with internal teams to identify issue, and put a strategy in place to reach desired solution for customer
Develop an in-depth knowledge of the companys products and services
Manage a busy workload and assess priorities
Accurately record all information and dialogue with the customer on internal system
Any other ad-hoc duties as required

We would LOVE to hear from you if you have the following skills and experience:
Previous experience as a Customer Service Advisor, Helpdesk agent is preferred
Previous knowledge or experience from a Telecoms, IT or Technical environment is desirable
Experience of call handling is absolutely essential
Proactive and solutions focused approach to work
Excellent communication skills, with ability to deliver the message with confidence and empathy
Be able to listen and really pinpoint what the issue is
Enjoy working as part of a team, but have the drive to work on own initiative

What will you get in return for your work as a Customer Service Advisor?
Salary: GBP24000
Working Hours: 37.5 hours a week on shift rota between 8:30am - 6pm (Monday - Sunday)
Weekend shifts are remote based
Holidays: 25 days holiday + bank holidays
Opportunities for progression and personal development
Chance to join a fun, dynamic working environment

If this sounds like a role you will LOVE, please send your CV to jobwise.co.uk to apply!

We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.