Total 14 transportation logistics job vacancies in birmingham b30 3ln

Sea Logistics Operational Care Specialist | United Kingdom | JR2408_0021

We currently have a fantastic opportunity to join our Sea Logistics team as Import Operational Care Specialist at our Birmingham Branch (Revenue Care). This role is vital to ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones within our operational system. Be a part of our mission to deliver excellence in logistics and customer care.

YOUR ROLE

As an Import Operational Care Specialist (Revenue Care), you will be an integral part of our Operational Care Centre (OCC). You will handle the timely processing of tasks using excel reports and the financial system (ACON) ensuring all costing and gross profit (GP) are accurately managed. Your primary responsibilities will checking and actioning open operational files whilst maintaining seamless communication with Customer Care Specialists within the Customer Care Locations (CCL). You will play a critical role in managing the flow of information between various teams and external stakeholders to ensure operational efficiency and compliance with our high standards.

YOUR RESPONSIBILITIES

• Ensure timely closing of the ledger financial platform for all files (FSL), coordination with costing, billing (OCC), and CCL teams to resolve discrepancies;
• Perform timely and accurate recognition of revenue, reviewing all files to ensure proper procedures and guidelines are followed to capture gross profit for deadlines end of month/year;
• Ensure accurate gross profit for all contracted freight and UK charges;
• Maximise gross profit on every shipment by ensuring correct profit share and sales quotation is linked on every shipment file;
• Monitor and address discrepancies with carrier invoices, escalating, as necessary;
• Raise freight and additional charge invoices to our customers when required;
• Report/reviewing data using excel. Ability to analyse data with a view to maximizing profitability on job level and identifying areas for improvement on supplier and customer level;
• Serve as a key contact for the services within your scope;
• Engage in regular communication with Customer Care Locations, other OCC departments, Kuehne + Nagel offices overseas, and suppliers, building strong relationships.

#LI-SD2

YOUR SKILLS AND EXPERIENCES

• Experience in either freight forwarding or transport planning preferably with the focus on sea freight
• Experience in bookkeeping or finance
• Experience in Import Operations as well in processing data and task based work is advantageous
• Ability to understand and execute new processes
• Excellent knowledge of MS office features, especially excel
• Understand & respect the company confidentiality and compliance regulations (Code of Conduct)
• Strong affinity with required customer quality standards
• Understanding of Incoterms, shipment types and methods
• Very good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines

GOOD REASON TO JOIN

If you would like to become a valued member of our team then we will also make sure that you're rewarded for your commitment and expertise. We are offering a competitive salary with discretionary bonus and 25 days holiday plus bank holidays, life assurance and private health insurance. You will also have the opportunity to join the contributory Kuehne + Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Sigrid De Roy
+31 6 25 73 70 15

APPRENTICESHIP - Events Logistics Coordinator - Starting October 2024 | Aston | req119187

Are you looking for a challenging and rewarding career in the logistics and freight forwarding industry? Look no further! We are currently seeking a motivated and enthusiastic individual to join our hugely successful Exhibition and Event team in Birmingham as an Event Logistics Coordinator Apprentice. As a member of our team, you will have the opportunity to work with some of the best in the business and gain valuable insights into the industry.

YOUR ROLE

As part of our Road Logistics Expo & Events team, you will be providing operational support to clients and the rest of the team in order to ensure that our customer expectations are met/exceeded. You will be in communication with a variety of people, including overseas customers and agents. It is a varied role and your training will equip you to be involved in problem solving, finance tracking and supporting the department with their day-to-day duties. This is not just another job, it's an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!

YOUR RESPONSIBILITIES

Our 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the International Freight Forwarding Level 3 Apprenticeship.
Your responsibilities……

• Coordinate transport services for events/exhibitions globally
• Ensuring all critical information and elements (i.e. documentation) are present when arranging shipments.
• Liaise with all relevant parties to ensure that customer expectations are met during the shipment cycle
• Respond on time to customs requests, and manage any issues that may arise during the shipment
• Support communication with internal teams, to align on event objectives and logistics.
• Assist in tracking event expenses and managing budgets, ensuring cost-effective solutions.
  Handle queries from colleagues and suppliers
• This role will require you to be available out of hours/weekends to provide support which will be reflected as an additional payment per month.

YOUR SKILLS AND EXPERIENCES

• The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 - 9 / A*-D including Maths & English)
• Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and are able to communicate effectively with others. Good planning and organization skills is important and you will need the ability to multitask and be a self-starter.
• Previous use of Microsoft Outlook and Excel is beneficial.
• Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
• This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found on our website.

Key Information:
Apprenticeship Contract :Fixed Term 2 Years
Working hours: Monday - Friday,09.00am to 17.00pm (with a requirement for travel and onsite working which is outside of this remit)
Place of work: Hybrid Working : Min 3 days in the office / Max 2 Days working from Home

This role will require you to be available out of hours/weekends to provide support which will be reflected as an additional payment per month.

Recruitment Process:
Step 1: Applications will be reviewed on a rolling basis.
Step 2: Shortlisted candidates will be invited to complete a telephone screening call with a member of our Resourcing team. This is a great opportunity to find out more abut the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role.
Step 3: A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team
Step 4: All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.

GOOD REASON TO JOIN

We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that's not all! You will also receive attractive benefits and an Apprentice NUS discount card. We understand that starting a new job can be daunting, but don't worry! You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey. Don't miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

UK Future Talent
uk.futuretalent@kuehne-nagel.com

National Road Logistics Development Manager | United Kingdom | req116788

The National Road Logistics Business Development Manager will have a dual role with the primary focus of developing business for the road logistics business unit.

YOUR ROLE

You will spend 50% of your time developing a predefined pipeline of up to 15 strategic customers, carrying an individual target for turnover and adhering to Kuehne + Nagel's tender management methodology. The other 50% will involve acting as the liaison between the KAM communities and the road business unit stakeholders. Your goal is to support the development of road logistics opportunities from our global accounts and expand knowledge of KN road products and capabilities within our National & Global Key Account Manager communities. This position is open in one of our offices located in Birmingham, Nottingham or Milton Keynes and requires mobility within these areas.

YOUR RESPONSIBILITIES

• Identify and generate new business opportunities from strategic road logistics prospect accounts and Kuehne + Nagel's Global & National accounts.
• Drive business growth and development in sales, support processes, and provide support at a national level, including business planning, customer interfacing, and account tracking.
• Manage RFI and RFQ processes using Kuehne + Nagel's Tender Management Methodology.
• Share knowledge and engage with teams to keep them updated on critical product information.
• Collaborate with all business units to develop and support new traffic and product services.
• Report regularly on success, pipeline, and lost opportunities.
• Lead key implementations using Kuehne + Nagel's GCIM Methodology.
• Monitor competition and market trends to stay updated and maintain expertise on assigned routes.

YOUR SKILLS AND EXPERIENCES

• Experience in logistics and senior sales positions required.
• Knowledge of the EU road logistics market.
• Proficiency in MS Office (Excel, PowerPoint, Word).
• Strong commercial acumen.
• Excellent verbal and written communication skills.
• High attention to detail.
• Ability to interpret and analyze complex data.
• Effective influencing and negotiating abilities.

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefits information, recognition and its wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this is to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer that recognises the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Paulina Kazmierczak
paulina.kazmierczak@kuehne-nagel.com

National Road Logistics Business Development Manager | United Kingdom | JR2405_0066

The Road Logistics Business Development Manager is responsible for new business sales and the development of customers within the road logistics business unit.

YOUR ROLE

You will be allocated a specific sales area and tasked with identifying and generating a pipeline of customers moving volumes between the UK and EU. The primary function is to sell the core products of the road logistics business unit, ensuring the development and maintenance of revenues from both new and existing businesses as agreed upon with line management. This position is open in one of our offices located in Dartford or Bristol and requires mobility within these areas.

YOUR RESPONSIBILITIES

• Identify and generate new business opportunities for the road logistics business unit.
• Manage and maintain target customer lists and a pipeline for clients spending £100,000+ annually on road movements.
• Handle RFI and RFQ management using Kuehne + Nagel's Tender Management Methodology.
• Share knowledge and ensure team engagement with product activities.
• Collaborate to develop new traffic and product services with other business units.
• Report on success, pipeline, and lost opportunities regularly.
• Monitor competition and market trends to stay updated.

YOUR SKILLS AND EXPERIENCES

• Experience in logistics and senior sales positions required.
• Knowledge of the EU road logistics market.
• Proficiency in MS Office (Excel, PowerPoint, Word).
• Strong commercial acumen.
• Excellent verbal and written communication skills.
• High attention to detail.
• Ability to interpret and analyze complex data.
• Effective influencing and negotiating abilities.

GOOD REASON TO JOIN

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Paulina Kazmierczak
paulina.kazmierczak@kuehne-nagel.com

Sea Logistics Operational Care Specialist | United Kingdom | JR2407_0079

We currently have a fantastic opportunity to join our Sea Logistics team as Import Operational Care Specialist at our Birmingham Branch. This role is vital to ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones within our operational system. Be a part of our mission to deliver excellence in logistics and customer care.

YOUR ROLE

As an Import Operational Care Specialist, you will be an integral part of our Operational Care Centre (OCC). You will handle the timely processing of tasks using Business Process Automation (BPA) to ensure that sales quotations are correctly linked to shipments, and that costing and gross profit (GP) are accurately managed. Your primary responsibilities will include coordinating customer shipments, ensuring that key milestones are accurately and promptly updated in the operational system, and maintaining seamless communication with Customer Care Specialists within the Customer Care Locations (CCL). You will play a critical role in managing the flow of information between various teams and external stakeholders to ensure operational efficiency and compliance with our high standards.

YOUR RESPONSIBILITIES

• Ensure carrier contract retrieval into cost entry and add manual accruals as required.
• Ensure accurate gross profit for all contracted freight and UK charges.
• Maximise gross profit on every shipment by ensuring correct profit share and sales quotation is linked on every shipment file.
• Investigate and resolve issues related to schedule changes, routing discrepancies, and missing shipment statuses and notify the respective parties in case of issues.
• Monitor and address discrepancies with carrier invoices, escalating, as necessary.
• Raise freight and additional charge invoices to our customers.
• Serve as a key contact for the services within your scope.
• Engage in regular communication with Customer Care Locations, other OCC departments, Kuehne + Nagel offices overseas, and suppliers, building strong relationships.

YOUR SKILLS AND EXPERIENCES

• Experience in either freight forwarding or transport planning preferably with the focus on sea freight.
• Experience in Import Operations is advantageous.
• Experience in processing data and task based work is advantageous.
• Ability to understand and execute new processes.
• Excellent knowledge of MS office features, especially excel.
• Understand & respect the company confidentiality and compliance regulations (Code of Conduct).
• Strong affinity with required customer quality standards.
• Understanding of Incoterms, shipment types and methods.
• Very good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines.

GOOD REASON TO JOIN

If you would like to become a valued member of our team then we will also make sure that you're rewarded for your commitment and expertise. We are offering a competitive salary with discretionary bonus and 25 days holiday plus bank holidays, life assurance and private health insurance. You will also have the opportunity to join the contributory Kuehne + Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Paulina Kazmierczak
paulina.kazmierczak@kuehne-nagel.com

National Road Logistics Business Development Manager | United Kingdom | JR2405_0066

The Road Logistics Business Development Manager is responsible for new business sales and the development of customers within the road logistics business unit.

YOUR ROLE

You will be allocated a specific sales area and tasked with identifying and generating a pipeline of customers moving volumes between the UK and EU. The primary function is to sell the core products of the road logistics business unit, ensuring the development and maintenance of revenues from both new and existing businesses as agreed upon with line management. This position is open in one of our offices located in Dartford or Bristol and requires mobility within these areas.

YOUR RESPONSIBILITIES

• Identify and generate new business opportunities for the road logistics business unit.
• Manage and maintain target customer lists and a pipeline for clients spending £100,000+ annually on road movements.
• Handle RFI and RFQ management using Kuehne + Nagel's Tender Management Methodology.
• Share knowledge and ensure team engagement with product activities.
• Collaborate to develop new traffic and product services with other business units.
• Report on success, pipeline, and lost opportunities regularly.
• Monitor competition and market trends to stay updated.

YOUR SKILLS AND EXPERIENCES

• Experience in logistics and senior sales positions required.
• Knowledge of the EU road logistics market.
• Proficiency in MS Office (Excel, PowerPoint, Word).
• Strong commercial acumen.
• Excellent verbal and written communication skills.
• High attention to detail.
• Ability to interpret and analyze complex data.
• Effective influencing and negotiating abilities.

GOOD REASON TO JOIN

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Paulina Kazmierczak
paulina.kazmierczak@kuehne-nagel.com

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

Sea Logistics Intermodal Key Account Specialist | United Kingdom | req117446

"Ready to chart a course for a long-term career with a global logistics leader? Join our Sea Logistics team in Aston and become part of our ongoing success story!"

YOUR ROLE

We are looking for a Sea Logistics Intermodal Key Account Specialist for our office in Birmingham. You will work with the Intermodal team based in Aston, with a focus on operational planning of UK container transport requirements, utilizing the most cost-efficient routing whilst ensuring we deliver excellent service to one of our Key Accounts.

YOUR RESPONSIBILITIES

• Planning of import moves for key accounts utilizing TOPS operating system.
• Working closely with haulage providers to ensure transport plan is achievable and executed to customers' requirements.
• To be the first point of contact for customers and transport providers.
• Maintain proactive communications with customers both written, verbal and face to face.
• Collate data and produce daily operational reports.
• Ensure that the required levels of operational service are maintained.
• Ensure that completed transport orders are correctly rated and aligned to customer and supplier's agreements, ensuring that any additional costs have been captured and verified as correct.
• Prioritize and action on email correspondences promptly.

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.

YOUR SKILLS AND EXPERIENCES

• Showcase your strong communication skills that bridge gaps and build connections.
• Navigate language effortlessly with native or C1 English proficiency.
• Excel expert, turning numbers into insights

APPRENTICESHIP - Sea Logistics Operational Care Specialist (Starting 23rd September 2024) | Birmingham | req117215

Are you looking for a challenging and rewarding career in the logistics and freight forwarding industry? Look no further! We are currently seeking a motivated and enthusiastic individual to join our National Imports Operational Care Centre in Birmingham. As a member of our team, you will have the opportunity to work with some of the best in the business and gain valuable insights into the industry.

YOUR ROLE

The Operational Care Specialist Apprentice will be part of a team within the Operational Care Centre (OCC) responsible for ensuring efficient and effective operations, focusing on providing outstanding care and service to our clients. The role oversees the importation process of goods into the country and will involve coordinating with various stakeholders, ensuring compliance with trade regulations, and optimising the efficiency of the import logistics process. This is not just another job, it's an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!

YOUR RESPONSIBILITIES

Our Apprenticeship is a 24 month programme, combining practical on-the-job training with study towards the Business Administration Level 3 apprenticeship. You will work within a successful team while learning everything you need to know whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.

You'll be learning how to…

• Aligning with our Customer Care Teams to meet and exceed our Customer's requirements
• Coordinate the end-to-end import process from shipment initiation to delivery
• Maintain accurate and comprehensive records of all import documentation.
• Liaise with suppliers, freight forwarders and custom brokers to track shipments and resolve any issues that arise during the import process.
• Address and resolve any issues related to import shipments, such as delays, damages, or compliance concerns.
• Provide excellent customer service by ensuring clear communication and prompt responses to inquiries related to import shipments.

YOUR SKILLS AND EXPERIENCES

• The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 - 9 / A*-D including Maths & English)
• Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and are able to communicate effectively with others. Good planning and organization skills is important and you will need the ability to multitask and be a self-starter.
• Previous use of Microsoft Outlook and Excel is beneficial.
• Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
• This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found at https://jobs.kuehne-nagel.com/uk/en

Key Information:
Apprenticeship Contract:Fixed Term - 2 years
Working hours: 8:30am-5:00pm, including 1 hour lunch.
Place of work: outline. Will be expected onsite full time until performance expectations met & initial training completed. If approved, opportunity to work from home 2 days a week is available.

Recruitment Process:
Step 1: Applications will be reviewed on a rolling basis.
Step 2: Shortlisted candidates will be invited to complete a telephone screening call with a member of our Resourcing team. This is a great opportunity to find out more abut the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role.
Step 3: A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team
Step 4: All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.

GOOD REASON TO JOIN

We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that's not all! You will also receive attractive benefits and an Apprentice NUS discount card. We understand that starting a new job can be daunting, but don't worry! You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey. Don't miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

UK Future Talent
uk.futuretalent@kuehne-nagel.com

Customer Care Specialist Sea Logistics | United Kingdom | JR2405_0026

Are you looking for a career in a freight forwarding and want to work for the world's number 1 sea freight forwarder? Then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team as a customer care specialist.

YOUR ROLE

We are currently recruiting a Customer Care Specialist to join our International Supply chain management department, who will be responsible for daily direct interaction with our internal and external customers, proactive customer service in a timely and professional fashion, problem solving, customer follow up, interaction with our sales colleagues. And equally as important, ensuring that our Operational Care Centres (OCC's) have all of the necessary information (including systematic information) to be able to execute on our customer behalf. The Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel, as well as documenting and investigating any deviations from the expected level of service provided. All of these activities are to be executed via Kuehne + Nagel Customer Care system. This is a full-time position in our office at Birmingham.

YOUR RESPONSIBILITIES

• Ensure all requests carried out to the pre-set service levels and standard procedures, in a timely manner, in line with the KPI requirements;
• Focus on improving customer satisfaction by delivering high quality services to be evidenced via our customer feedback tool;
• Ensure service excellence by leveraging a high level of forwarding and market knowledge;
• Monitor customer shipments in order to provide proactive updates to customers and to problem solve (by collaborating with other stakeholders) in anticipation of a customer complaint;
• Document, investigate and conduct root cause analysis on any deviations using Kuehne+Nagel systems;
• Manage tasks through Business Process Automation tools (BPA) and all related features such as task tags;
• Inclusion and transfer of customer requirements into the Kuehne+Nagel systems (including sold rates and other agreements) so that Operational Care Centres (OCCs) are clearly informed about deliverables;
• Field complaint calls and provide problem resolution in alignment with stakeholders.

YOUR SKILLS AND EXPERIENCES

• Strong customer service orientation and able to communicate effectively;
• Demonstrate excellent organisational skills and strong interpersonal skills as well problem solving skills;
• Ability to work on own initiative and as part of a team - achieve deadlines and be a teamplayer;
• Experience in either freight forwarding or transport planning with key focus on Sea Logistics - minimum 2 years of workexperience (recent graduates in a logistic studies are also welcome);
• Excellent knowledge of MS office features, especially excel;
• Ability to cope with change and embrace new technologies, demonstrate adaptability to change.
  
  #LI-SD2

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Sigrid De Roy
+31 6 25 73 70 15

Internal Account Manager - Road Logistics | Birmingham | req116786

Exciting opportunity to join our Road Logistics Sales Team based in Aston managing and developing an existing portfolio of customer accounts!

YOUR ROLE

With our diverse service portfolio, we continue to provide innovative solutions to the market through our customer focus and proximity. Our continued dedication to quality and operational excellence enables us to exceed customer expectations and ensure sustainable profitability, creating a business environment which enables our employees to prosper. To support our continued commitment to our customers we are currently recruiting for an Internal Account Manager to join our hugely successful market leading International Road Logistics team based in Aston, Birmingham. As an Internal Road Logistics Account Manager you will be responsible for managing, maintaining and growing existing accounts. As part of your role you will have a designated size of portfolio in which you will have responsibility for managing against designated targets and ensuring maximum customer satisfaction

YOUR RESPONSIBILITIES

• ...
• ...
• ...

YOUR SKILLS AND EXPERIENCES

• Sound understanding of Freight Forwarding with strong technical forwarding knowledge and customer focus.
• Demonstrate an ability to negotiate and influence others both internally and externally. 
• An understanding of how to influence the profitability from a customer. 
• Have a strong attention to detail and accuracy 
• Have customer Service experience   
• Have proven experience of stakeholder management and networking to achieve results 
• Experience of working/managing existing customer portfolios/pipeline
• Strong ability to convince and communicate

GOOD REASON TO JOIN

This role offers ambitious candidates a superb opportunity to support our existing KN infrastructure within the region. We are offering a competitive salary, target related bonus scheme and life assurance. You can join the contributory KN pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Leanne Turner
leanne.turner@kuehne-nagel.com

National Sea Logistics Export Sales Representative | Birmingham | req116425

YOUR ROLE

A national role contributing to the turnover growth of the UK branches. You will be responsible for customer retention, customer development and acquisition of new customers across defined business fields / transport modes. Furthermore, you will ensure communication and interaction between the customer and the relevant departments of the KN organisation, promoting products and customer care.

YOUR RESPONSIBILITIES

• To generate new Export business opportunities with a clear focus on the export SME sector.
• Execute cold calls to potential customers from your target customer list to acquire new business as well as onboarding calls with new customers regarding fulfilment of volume and quality agreements
• To initiate the on-boarding process in alignment with the Sales and Customer Care Manager
• To take pricing decision in alignment with Trade
• Create, send and follow-up on proposals and presentations to customers
• To prepare quotations using our online tools and submit our proposal to the customers
• To demonstrate superior Sea Logistics product and trade knowledge
• To conduct presentations about our main Sea Logistics products
• Analyse customers' needs and potential and conclude necessary steps and actions to gain business growth

YOUR SKILLS AND EXPERIENCES

• Be able to demonstrate experience in a similar role
• Strong communication skills and proven record of sales success
• Knowledge of sales processes and customer retention / customer care
• Experience in MS Office and CRM System
• Keen to work in teams, strong willed and target oriented
• Experience of working/managing existing Customer portfolios/pipeline
• Experience of working within a targeted new business environment

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Paulina Kazmierczak
paulina.kazmierczak@kuehne-nagel.com

National Road Logistics Development Manager - copy | United Kingdom | req116788

The National Road Logistics Business Development Manager will have a dual role with the primary focus of developing business for the road logistics business unit.

YOUR ROLE

You will spend 50% of your time developing a predefined pipeline of up to 15 strategic customers, carrying an individual target for turnover and adhering to Kuehne + Nagel's tender management methodology. The other 50% will involve acting as the liaison between the KAM communities and the road business unit stakeholders. Your goal is to support the development of road logistics opportunities from our global accounts and expand knowledge of KN road products and capabilities within our National & Global Key Account Manager communities. This position is open in one of our offices located in Birmingham, Nottingham or Milton Keynes and requires mobility within these areas.

YOUR RESPONSIBILITIES

1

YOUR SKILLS AND EXPERIENCES

• Experience in logistics and senior sales positions required.
• Knowledge of the EU road logistics market.
• Proficiency in MS Office (Excel, PowerPoint, Word).
• Strong commercial acumen.
• Excellent verbal and written communication skills.
• High attention to detail.
• Ability to interpret and analyze complex data.
• Effective influencing and negotiating abilities.

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefits information, recognition and its wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this is to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer that recognises the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Paulina Kazmierczak
paulina.kazmierczak@kuehne-nagel.com

APPRENTICESHIP - Air Logistics Customer Care Team (Starting September 2024) | Birmingham | req116395

Are you looking for a challenging and rewarding career in the logistics and freight forwarding industry? Look no further! We are currently seeking a motivated and enthusiastic individual to join our Customer Care team in Birmingham. As a member of our team, you will have the opportunity to work with some of the best in the business and gain valuable insights into the industry.

YOUR ROLE

Kuehne + Nagel have an extensive network of Customer Care Locations across the UK providing excellent customer service to our customers. These locations are supported by powerful operational centres who ensure that our shipments move on time across our airfreight network. This is not just another job, it's an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!

YOUR RESPONSIBILITIES

Our Apprenticeship is a 24 month programme, combining practical on-the-job training with study towards the International Freight Forwarding Level 3 apprenticeship. You will work within a successful team while learning everything you need to know whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.

The Customer Care teams are responsible for ensuring that our customers' experience is a positive one each and every time they engage with Kuehne + Nagel to arrange their shipments.

You'll be learning how to…

• Pro-actively advise and consult Customers to ensure satisfaction.
• Monitor customer shipments in order to provide proactive updates to customers and to problem solve (by collaborating with other stake-holders) in anticipation of a customer complaint
• Knowledge exchange with the sales and account management teams.
• Liaise with the operational care centres (OCC's) to ensure they have all the necessary information to be able to execute shipments on our customers behalf.
• Escalate issues which cannot be resolved to the Line manager
• Ensure compliance with company, industry and legal standards is adhered to across the function

YOUR SKILLS AND EXPERIENCES

• The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 - 9 / A*-D including Maths & English)
• Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and are able to communicate effectively with others. Good planning and organization skills is important and you will need the ability to multitask and be a self-starter.
• Previous use of Microsoft Outlook and Excel is beneficial.
• Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
• This position requires enhanced security clearance checks and by applying for this role you are agreeing to participate in the employment screening process. This process will include criminal record checking and identify validation. Any appointment will be strictly condition upon and subject to the receipt of satisfactory results of these checks.
• This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found on our website.

Key Information:
Apprenticeship Contract:Fixed Term - 2 years
Working hours: Monday - Friday, 7.5 hours per day From 08:30 to 17:00
Place of work: Will be expected onsite full time until performance expectations met & initial training completed. If approved, opportunity to work from home 2 days a week is available.

Recruitment Process:
Step 1: Applications will be reviewed on a rolling basis.
Step 2: Shortlisted candidates will be invited to complete a telephone screening call with a member of our Resourcing team. This is a great opportunity to find out more abut the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role.
Step 3: A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team
Step 4: All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.

GOOD REASON TO JOIN

We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that's not all! You will also receive attractive benefits and an Apprentice NUS discount card. We understand that starting a new job can be daunting, but don't worry! You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey. Don't miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

UK Future Talent
uk.futuretalent@kuehne-nagel.com

APPRENTICESHIP - Air Logistics Revenue Care Specialist - Starting Sept 2024 | Birmingham | req115032

Are you looking for a challenging and rewarding career in the logistics and freight forwarding industry? Look no further! We are currently seeking a motivated and enthusiastic individual to join our Air Logistics Team team in Birmingham as a Revenue Care Specialist Apprentice. As a member of our team, you will have the opportunity to work with some of the best in the business and gain valuable insights into the industry.

YOUR ROLE

Our Revenue Care Centre (RCC) team delivers financial excellence; looking after our customers' billing and financial systems. This is not just another job, it's an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!

YOUR RESPONSIBILITIES

Our 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the Business Administration Level 3 Apprenticeship.

You'll be learning how to…

• Work with colleagues in the Operational Care Centres and Customer Care Locations to manage costs
• Ensure accurate and timely billing for all customers
• Recognise and address system related issues
• Recognise and escalate operational issues
• Handle queries from colleagues and suppliers
• Support new customer implementations with systems setup
• Manage related cost entry and revenue entry tasks through Business Process Automation (BPA)

YOUR SKILLS AND EXPERIENCES

• The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 - 9 / A*-D including Maths & English)
• Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and are able to communicate effectively with others.
• Good planning and organization skills is important and you will need the ability to multitask and be a self-starter.
• Previous use of Microsoft Outlook and Excel is beneficial.
• Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
• This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found on our website.

Key Information:

Apprenticeship Contract: Fixed term - 2 Years

Working hours: Monday - Friday 09.00 - 17.00

Will be expected onsite full time until performance expectations met & initial training completed.

Recruitment Process:
Step 1: Applications will be reviewed on a rolling basis.
Step 2: Shortlisted candidates will be invited to complete a telephone screening call with a member of our Resourcing team. This is a great opportunity to find out more abut the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role.
Step 3: A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team
Step 4: All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.

GOOD REASON TO JOIN

We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that's not all! You will also receive attractive benefits and an Apprentice NUS discount card. We understand that starting a new job can be daunting, but don't worry! You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey. Don't miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

UK Future Talent
uk.futuretalent@kuehne-nagel.com