Total 65 job vacancies by Logicalis Singapore Pte. Ltd.

Logicalis Singapore is currently looking for a Advanced Cybersecurity Solutions Architect. This is a technical sales support role for our account management team, reporting directly to Cybersecurity Solution Manager. Your ability to clearly articulate cybersecurity solutions to our existing customer base and prospects is essential.

Your involvement in our opportunities will start with the initial customer meeting and continue through the design phases of the solution. You must be a self-starter, require minimal supervision, and possess strong technical and design skills for enterprise environments. This position requires excellent communications skills (written and verbal), as well as the ability to work as part of a team.

1. Supporting sales team in determining security requirement by evaluating business/ customer requirements

2. Responsible to provide pre-sales consulting for:

• Perimeter Defence

• Network Access Control

• Firewall management

• Cloud protection

• Malware Protection

• Vulnerability Assessment tool

• Endpoint Protection

• Network Visibility solution

• Web Application Protection

• Database Monitoring

• Web proxy and Email security

• Secure Access Service Edge (SASE) solution

3. The presales will also responsible to taking customer’s technical, financial, and business requirement into consideration in order to recommend optimal configuration or solution and also deliver presentation, proposals, included with bill of material as result.

4. Work closely with sales and marketing team to increase the adoption of advanced cybersecurity solutions to customer through marketing campaigns, customer meetings, community building, and actively involved in executing Go-To-Market strategy for advanced cybersecurity technologies.

Requirements:

• Sound Technical knowledge on the following products

- Next generation firewall solution (Palo Alto, Checkpoint, Fortigate)

- HPE Aruba ClearPass

- Cisco Security (Firepower, Cisco WSA & ESA, Identity Service Engine, Duo, Umbrella)

- RSA SecurID or equivalent multi-factor authentication solution

- Algosec or equivalent firewall rule management solution

- Secure Access Service Edge (SASE) and Cloud security access broker (CASB) solution

- Crowdstrike or equivalent Endpoint Detection and Response (EDR) & XDR solution

- Cyberark or equivalent Privileged Access Management (PAM) solution

- Gigamon or equivalent network visibility platform solution

- Tenable or equivalent vulnerability management solution

- Imperva or equivalent WAAP (web application & API protection) solution

- IBM QRadar or equivalent SIEM solution

• Knowledge in following products is a plus point

- Cisco networking solution (campus & DC switches, routers, wireless)

- Microsoft security solution

- Mobile application management (MDM/MAM) solution, such as Intune

- Cloud workload protection (CWP), such as VMWare NSX-T

- Network detection and response solution, such as Cisco Stealthwatch

• Knowledge in infrastructure automation is a plus point

• Knowledge in Linux is a plus point

• Strong troubleshooting skills, ability to translate business challenges into technical solution.

• Must be able to work independently and self-driven

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Job summary:

Reporting to the Project Management Office (PMO) leader, the Senior Project Manager plays an important role in ensuring timely project delivery within the PMO. The Senior Project Manager is accountable for the successful delivery of the projects assigned and serves as the single point of contact towards end customer. Proven Project Managers may move on to take senior roles within the PMO where he or she can expect to handle projects of larger scale and complexity and provide mentorship to junior Project Managers.

1.0 Job Responsibilities:

· Responsible for the start-to-finish delivery of projects

· Responsible for delivery of projects of a high quality, within budget and according to agreed schedule and users requirements

· Drive alignment and prioritization of tasks/scope in a fast-paced and large-scale projects with many inter-dependencies.

· Lead and ensure other sub-projects are well planned, to ensure timely and in-budget execution of activities against plans

· Monitor resource utilization to facilitate planning & scheduling of resources

· Ability to demonstrate experience in managing diverse groups of stakeholders.

· Identify, assess and manage the risks of the project and take appropriate mitigation actions

· Manage project scope creep and mitigate it when it occurs, manage changes in users requirements according to Change Control processes, schedule slippage, technical problems and shortages of resources

· Facilitate escalation processes in support of defined project scope

· Ensures timely submission of reports for projects

· Work closely with clients to ensure timely closure of contractual milestone for billing

· Attention to details is a must, coupled with a “can-do" attitude.

2.0 Required Qualifications:

- Essential

· A minimum of 8 years in IT Project Management (preferably mid to large scale ICT projects)

· Bachelor Degree in IT/Computer Science or related

· Technically competent with strong knowledge of networking, cloud and security systems.

· IT and Project Management Certifications – PMP, PRINCE2, ITIL v4, CITPM, PMI-ACP

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span across industries such as financial services, TMT (Telecommunications, Media and Technology), Education, Healthcare, Retail, Government, Manufacturing and Professional services. Our focus is to engage in the dynamics of our customers’ vertical markets and apply the skills of our employees in modernising key digital pillars, Data centres and Cloud services, Security and Network Infrastructure, Workspace communications and collaboration, Data and information strategies, and IT operations modernisation.

Logicalis Group has an annualised revenue of over $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.

As we continue to grow as a business, our people are our key differentiator with our competitors, and developing and retaining our talent is a key priority for all of our businesses. We will recommend that you watch this short video with input from our employees around the world.

Logicalis - A Great Place to Work

The Role:

The role is part of our Global SOC team, tasked to deliver Managed Security Services (MSS) and help customers achieve its business goals & objectives by re-imagining cybersecurity as one of its business enabler. The role reports to SOC vertical based in Singapore.

It is great opportunity to put your past experiences in building a world class SOC and address cybersecurity challenges of organizations in the region. It provides exposure to wide variety of security technologies, and provides opportunity for the candidate to pioneer in developing SOC and build new MSS offerings.

Accountabilities:

· Work in 24x7 shift environment to handle security incidents and provide level two (L2) support during analysis & investigations to identify the root cause.

· Provide detailed remediation recommendation to customers for the incidents within agreed SLAs, and if required assist them during remediation implementation.

· Execute SOC playbooks, knowledge base to minimize the security incident impact and perform detailed investigation on the infected assets.

· Escalate critical incidents to 3rd level support team, for further analysis & investigations, and demonstrate excellent collaboration skills for timely resolution to minimize impact to customers.

· Review 3rd party threat intel feeds and integrate them into MSS platforms to provide value to our customers.

· Prepare SOC monthly reports, which includes customization based on business requirements and present them to customers during monthly meetings, highlighting risks and mitigation plans.

· Enable regional L1 Security Analysts to deliver seamless L1 support by developing SOC playbooks, relevant and sufficient knowledge base.

The Individual and their Experience:

· Candidate should have at least 3 years of experience working in SOC and MSS environments, with a Bachelor’s degree in Computer Science/IT/Information security.

· Excellent hands-on experience on incident analysis using SIEM platforms such as Microsoft Sentinel, IBM QRadar.

· Hands on experience on any Endpoint Protection (EPP) or Endpoint Detection Response (EDR) technologies. Preferred if Microsoft Defender, CrowdStrike.

· Exposure to firewall technologies such as Cisco, Palo Alto, Checkpoint, Fortinet.

· Good understanding of WIN, LINUX environments and well versed with basic LINUX commands and troubleshooting, with a proven Unix (Solaris, Linux, BSD) experience.

· Knowledge on any shell scripting language, and to apply them to automate mundane operations tasks.

· Candidate should have at least one cybersecurity industry certification such as CEH, CHFI.

· Good understanding of basic network concepts and advantage if exposure to cloud technologies.

· Lateral thinking combined with excellent troubleshooting skills, preferably with experience following ITIL standards.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

The Senior Network Operations Engineer is an Operations role whom will focus on SLA driven Level 3 Incident Management which encompasses responding and resolution of Network, Wireless, Security Infra related issues. The position will be a critical member of the Operations team whom are the higher level and Sev 1 n 2 escalations to diagnose and troubleshoot fault incidents. This role will work directly with customers to gather the fault symptoms and provide the resolution or work around and share best practices, make recommendations, document the issues, provide root cause incident reports. The job scope includes extensive support to client network support team to perform activities in network health check, wireless testing, user issues, break fix, preparing Incident root cause reports.

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up to date software.
• Troubleshoot production issues and network problems to fix any user related issues and work with principal vendors and customer to provide the resolution with in the proposed timelines.
• Field engineer responsible for handling support issues on Enterprise Networking Platforms and Solutions related to Routing, Switching, Wireless, NAC, Security. Includes Vendors such as Cisco / Aruba / Fortinet / Riverbed / Palo Alto / F5 etc
• Under take escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 3 on site troubleshooting and hardware field replacement works for Enterprise Networking Solutions.
• Be part of a team of engineers that performs 24 hours standby duties on a rotational basis.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you
• Work closely with various team of engineers for troubleshooting in relation to Enterprise Networking incidents.

Qualifications:

• Minimum 5 years of relevant experiences in network operations including network, wireless, security technologies.
• Hands on experience in fixing user issues in production environment is essential
• CCNA/CCNP/CCIE certified plus any other networking certifications preferred
• Strong understanding about Enterprise Networking Solutions such as VSS,
• VPC, Multicast , MPLS etc..
• Ability in performing local / remote IOS upgrades on different products and RMAs for faulty devices in production

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities:

· Lead a sizeable team of network engineers to deliver on large scale complex project successfully and seamlessly ensuring profitability, cost effectiveness, high quality standard and customer satisfactions

· Must have strong technical hands on experience in implementation

· Provide technical advisory to the team members

· Liaising with external vendor for training and team development align to company’s technology focus

· Monitor overall project technical progress and health

· Tailor processes to meet specific needs of project

· Responsible for project development plans

· Review project technical plans

· Manage the proper assignment of technical resources during different project timelines.

· Have vast experience in networking solution & products implementation: Routing, switching, wireless, network management, load-balancing, SDWAN, software-defined networking solution like Cisco SDA, ACI, NSX-T

· Documentation for project requirements

· Work closely with the presales team to support tender bidding process in providing professional service sizing and crafting the scope of works and deliverables

· Oversee the submission of all technical documents

· Ability to cope under pressure

Requirements:

· Degree in Computing or Engineering discipline

· CCIE (Routing & Switching)

· Well-versed in solution architecture design

· Understand the system integration and quality process

· Experience in managing a team of security engineers.

· Possess resource management skills

· Possess good communication skills and able to relate well to others

· Strong analytical, problem solving, communication and interpersonal skills

· At least 10 years’ experience in project deployment for complex network infrastructure for campus and data centre/cloud, including at least 3 years in a technical managerial position

· Working knowledge with MS Visio

· Basic knowledge on network security like firewalls, IPS, IDS and NAC

· Working Knowledge in Coding/scripting (Ansible, Python, YAML etc) (Good to have)

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 6,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.

The Logicalis Group has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4.3 billion.

Logicalis - A Great Place to Work

Job Responsibilities:

• Provide Technical Consulting support to Sales team for Cisco / Aruba networking solution
• Participating in requirement gathering to propose a suitable design that meet customer requirement
• Design a technically feasible solution to meet client requirement
• Participating in customer engagements and presales activities such as solutions meeting, presentation, RFP responses, BOM creation including professional services requirement.
• Conduct proof-of-concept to showcase proposed solution technical feasibility if required
• Proactively participate in maintaining internal knowledgebase sharing technical findings within the Team

Required Qualifications:

• Minimum 5 years’ experience as network engineer.
• Minimum 2 years’ experience as network presales.
• Possess at least one CCNP
• Familiar with Cisco catalyst, cisco nexus, routers, network monitoring, and Cisco wireless solution
• Familiar with Aruba CX switch solution and Aruba wireless solution
• Mandatory to have experience in designing campus networking. Understand how to propose a solution for data center is a plus.
• Preferably understand Cisco SDN solution
• Preferably understand F5 solution
• Preferably understand about MPLS network
• Familiar with use of automation tool and script such as python and ansible to conceptualize and create use cases is preferred
• Basic knowledge on security solution such as Firewall and NAC
• Self-motivated, and able to work under pressure and to tight deadlines
• Ability to work independently within a fast-evolving technical environment
• Good interpersonal, communication and presentation skills
• Flexible in approach and able to adapt to new situations and issues
• Good team player and proactive attitude.
• Good knowledge with Microsoft Word, Microsoft Excel, PowerPoint and Visio
• Team Player highly spirited, sharing presales experience with peers
• Able to learn and adopt new skills based on the relevant training provided

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 6,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.

The Logicalis Group has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4.3 billion.

Job summary:

We are currently looking for a Cyber Security Engineer to join our Professional Services Team delivering Security Projects encompassing predominantly NAC, Firewall, PS and 2FA solutions.

Qualified candidate is expected to have hands-on experience in delivering such solutions. This role presents itself with considerable learning opportunities on the state-of-the art security technologies. And based out of our Singapore office, this role would be reporting to the Technical Manager (Cyber Security).

1.0 Job Responsibilities:

· Develop low level design document for the project delivery detailing the scope with the sensible technology write up.

· Participate in Internal/Customer meetings to develop the LLD document

· Strong understanding with hands-on experience of multiple NAC solutions using Radius Protocol and device admin with Tacacs Protocol

· Understanding of Windows Active Directory and Integration with NAC Solutions

· Proficient with hands-on experience delivering Firewall migrations and tuning Firewall/IPS policies.

· Ability to deliver 2FA Solutions for specific use case requirements

· Proactively participate in maintaining internal knowledgebase sharing technical findings within the Team

2.0 Required Qualifications:

Essential:

· Network Access Control (dot1x) experience of HPE ClearPass, Cisco ISE

· Firewall Migration expertise across multi-vendor platforms- Cisco ASA/FTD, Palo Alto, Fortigate, Checkpoint

· Hands on experience Cisco FirePower NGIPS

· Basic understanding of Networking – Routing and Switching Protocols

· Ability to manage small scale project and ensure completion within the projected timeline

· Build Customer relationship to manage the projects in a congenial way

· Team Player highly spirited, sharing project experience with peers

· Able to learn and adopt new skills when projects warrant based on the relevant training provided

Desirable:

· Hands on experience RSA SecureID, Cisco DUO 2FA

· Hands on experience deploying in Cloud platform (i.e. AWS, Azure) is preferred

· Knowledge of CyberArk, WAF and Database Firewall is preferred

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Logicalis Singapore is currently looking for a Core Infrastructure Cybersecurity Solutions Architect. This is a technical sales support role for our account management team, reporting directly to Cybersecurity Solution Manager. Your ability to clearly articulate cybersecurity solutions to our existing customer base and prospects is essential.

Your involvement in our opportunities will start with the initial customer meeting and continue through the design phases of the solution. You must be a self-starter, require minimal supervision, and possess strong technical and design skills for enterprise environments. This position requires excellent communications skills (written and verbal), as well as the ability to work as part of a team.

Responsibilities:

1. Supporting sales team in determining security requirement by evaluating business/ customer requirements

2. Responsible to provide pre-sales consulting for:

• Perimeter Defence, including IPS/IDS

• Network Access Control

• Campus LAN networking & wireless solution

• SD-WAN and SASE solution

3. The presales will also responsible to taking customer’s technical, financial, and business requirement into consideration in order to recommend optimal configuration or solution and also deliver presentation, proposals, included with bill of material as result.

Requirements:

• Sound Technical knowledge on the following products

- Cisco networking solution (campus LAN & DC switches, routers, wireless)

- Next generation firewall solution (Palo Alto, Checkpoint, Fortigate)

- HPE Aruba ClearPass

- Cisco Security (Firepower Threat Defense, Identity Service Engine)

- Secure Access Service Edge (SASE) solution

• Knowledge in following products is a plus point

- Cisco Duo, and Cisco Umbrella

- RSA SecurID or equivalent multi-factor authentication solution

- Algosec or equivalent firewall rule management solution

- Gigamon or equivalent network visibility platform solution

• Knowledge in advanced security solutions is a plus point
• Knowledge in infrastructure automation is a plus point
• Knowledge in Linux is a plus point

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Logicalis Singapore is currently looking for a Core Infrastructure Cybersecurity Solutions Architect. This is a technical sales support role for our account management team, reporting directly to Cybersecurity Solution Manager. Your ability to clearly articulate cybersecurity solutions to our existing customer base and prospects is essential.

Your involvement in our opportunities will start with the initial customer meeting and continue through the design phases of the solution. You must be a self-starter, require minimal supervision, and possess strong technical and design skills for enterprise environments. This position requires excellent communications skills (written and verbal), as well as the ability to work as part of a team.

Responsibilities:

1. Supporting sales team in determining security requirement by evaluating business/ customer requirements

2. Responsible to provide pre-sales consulting for:

• Perimeter Defence, including IPS/IDS

• Network Access Control

• Campus LAN networking & wireless solution

• SD-WAN and SASE solution

3. The presales will also responsible to taking customer’s technical, financial, and business requirement into consideration in order to recommend optimal configuration or solution and also deliver presentation, proposals, included with bill of material as result.

Requirements:

• Sound Technical knowledge on the following products

- Cisco networking solution (campus LAN & DC switches, routers, wireless)

- Next generation firewall solution (Palo Alto, Checkpoint, Fortigate)

- HPE Aruba ClearPass

- Cisco Security (Firepower Threat Defense, Identity Service Engine)

- Secure Access Service Edge (SASE) solution

• Knowledge in following products is a plus point

- Cisco Duo, and Cisco Umbrella

- RSA SecurID or equivalent multi-factor authentication solution

- Algosec or equivalent firewall rule management solution

- Gigamon or equivalent network visibility platform solution

• Knowledge in advanced security solutions is a plus point
• Knowledge in infrastructure automation is a plus point
• Knowledge in Linux is a plus point

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span across industries such as financial services, TMT (Telecommunications, Media and Technology), Education, Healthcare, Retail, Government, Manufacturing and Professional services. Our focus is to engage in the dynamics of our customers’ vertical markets and apply the skills of our employees in modernising key digital pillars, Data centres and Cloud services, Security and Network Infrastructure, Workspace communications and collaboration, Data and information strategies, and IT operations modernisation.

Logicalis Group has an annualised revenue of over $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.

As we continue to grow as a business, our people are our key differentiator with our competitors, and developing and retaining our talent is a key priority for all of our businesses. We will recommend that you watch this short video with input from our employees around the world.

Logicalis - A Great Place to Work

The Role:

The role is part of our Global SOC team, tasked to deliver Managed Security Services (MSS) and help customers achieve its business goals & objectives by re-imagining cybersecurity as one of its business enabler. The role reports to SOC vertical based in Singapore.

It is great opportunity to put your past experiences in building a world class SOC and address cybersecurity challenges of organizations in the region. It provides exposure to wide variety of security technologies, and provides opportunity for the candidate to pioneer in developing SOC and build new MSS offerings.

Accountabilities:

· Work in 24x7 shift environment to handle security incidents and provide level two (L2) support during analysis & investigations to identify the root cause.

· Provide detailed remediation recommendation to customers for the incidents within agreed SLAs, and if required assist them during remediation implementation.

· Execute SOC playbooks, knowledge base to minimize the security incident impact and perform detailed investigation on the infected assets.

· Escalate critical incidents to 3rd level support team, for further analysis & investigations, and demonstrate excellent collaboration skills for timely resolution to minimize impact to customers.

· Review 3rd party threat intel feeds and integrate them into MSS platforms to provide value to our customers.

· Prepare SOC monthly reports, which includes customization based on business requirements and present them to customers during monthly meetings, highlighting risks and mitigation plans.

· Enable regional L1 Security Analysts to deliver seamless L1 support by developing SOC playbooks, relevant and sufficient knowledge base.

The Individual and their Experience:

· Candidate should have at least 3 years of experience working in SOC and MSS environments, with a Bachelor’s degree in Computer Science/IT/Information security.

· Excellent hands-on experience on incident analysis using SIEM platforms such as Microsoft Sentinel, IBM QRadar.

· Hands on experience on any Endpoint Protection (EPP) or Endpoint Detection Response (EDR) technologies. Preferred if Microsoft Defender, CrowdStrike.

· Exposure to firewall technologies such as Cisco, Palo Alto, Checkpoint, Fortinet.

· Good understanding of WIN, LINUX environments and well versed with basic LINUX commands and troubleshooting, with a proven Unix (Solaris, Linux, BSD) experience.

· Knowledge on any shell scripting language, and to apply them to automate mundane operations tasks.

· Candidate should have at least one cybersecurity industry certification such as CEH, CHFI.

· Good understanding of basic network concepts and advantage if exposure to cloud technologies.

· Lateral thinking combined with excellent troubleshooting skills, preferably with experience following ITIL standards.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Job summary:

Reporting to the Project Management Office (PMO) leader, the Senior Project Manager plays an important role in ensuring timely project delivery within the PMO. The Senior Project Manager is accountable for the successful delivery of the projects assigned and serves as the single point of contact towards end customer. Proven Project Managers may move on to take senior roles within the PMO where he or she can expect to handle projects of larger scale and complexity and provide mentorship to junior Project Managers.

1.0 Job Responsibilities:

· Responsible for the start-to-finish delivery of projects

· Responsible for delivery of projects of a high quality, within budget and according to agreed schedule and users requirements

· Drive alignment and prioritization of tasks/scope in a fast-paced and large-scale projects with many inter-dependencies.

· Lead and ensure other sub-projects are well planned, to ensure timely and in-budget execution of activities against plans

· Monitor resource utilization to facilitate planning & scheduling of resources

· Ability to demonstrate experience in managing diverse groups of stakeholders.

· Identify, assess and manage the risks of the project and take appropriate mitigation actions

· Manage project scope creep and mitigate it when it occurs, manage changes in users requirements according to Change Control processes, schedule slippage, technical problems and shortages of resources

· Facilitate escalation processes in support of defined project scope

· Ensures timely submission of reports for projects

· Work closely with clients to ensure timely closure of contractual milestone for billing

· Attention to details is a must, coupled with a “can-do" attitude.

2.0 Required Qualifications:

- Essential

· A minimum of 8 years in IT Project Management (preferably mid to large scale ICT projects)

· Bachelor Degree in IT/Computer Science or related

· Technically competent with strong knowledge of networking, cloud and security systems.

· IT and Project Management Certifications – PMP, PRINCE2, ITIL v4, CITPM, PMI-ACP

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 6,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.

The Logicalis Group has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4.3 billion.

Job summary:

We are currently looking for a Cyber Security Engineer to join our Professional Services Team delivering Security Projects encompassing predominantly NAC, Firewall, PS and 2FA solutions.

Qualified candidate is expected to have hands-on experience in delivering such solutions. This role presents itself with considerable learning opportunities on the state-of-the art security technologies. And based out of our Singapore office, this role would be reporting to the Technical Manager (Cyber Security).

1.0 Job Responsibilities:

· Develop low level design document for the project delivery detailing the scope with the sensible technology write up.

· Participate in Internal/Customer meetings to develop the LLD document

· Strong understanding with hands-on experience of multiple NAC solutions using Radius Protocol and device admin with Tacacs Protocol

· Understanding of Windows Active Directory and Integration with NAC Solutions

· Proficient with hands-on experience delivering Firewall migrations and tuning Firewall/IPS policies.

· Ability to deliver 2FA Solutions for specific use case requirements

· Proactively participate in maintaining internal knowledgebase sharing technical findings within the Team

2.0 Required Qualifications:

Essential:

· Network Access Control (dot1x) experience of HPE ClearPass, Cisco ISE

· Firewall Migration expertise across multi-vendor platforms- Cisco ASA/FTD, Palo Alto, Fortigate, Checkpoint

· Hands on experience Cisco FirePower NGIPS

· Basic understanding of Networking – Routing and Switching Protocols

· Ability to manage small scale project and ensure completion within the projected timeline

· Build Customer relationship to manage the projects in a congenial way

· Team Player highly spirited, sharing project experience with peers

· Able to learn and adopt new skills when projects warrant based on the relevant training provided

Desirable:

· Hands on experience RSA SecureID, Cisco DUO 2FA

· Hands on experience deploying in Cloud platform (i.e. AWS, Azure) is preferred

· Knowledge of CyberArk, WAF and Database Firewall is preferred

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf