Total 32 job vacancies by Manpower UK Limited

Customer Advisor
Slough
12 Months Maternity Cover, Full time 37.5 hours per week
£12.58 - £14.50 Per hour dependent on skills and experience
Working Hours: Mon-Fri 8:30am-5pm
ASAP Start

Our client, one of the world's leading industrial companies are currently recruiting for a Customer Advisor to join their busy team in Slough.

Role Overview:
To provide a superior level of customer service to all customers contacting the Technical Advice Centre and complaint resolution via various platforms including social media. Championing the voice of the customer ensuring all customers are properly managed and their feedback shared with the business, to improve products for the future. Managing your own time with up to 80 open complaints at any one time, whilst managing complaint costs in a fast paced and pressured environment. Negotiating complaints worth thousands which could have legal involvement along with multiple stakeholders.

Role & Responsibilities:

• Deal with any customer query relating to their current or possible future needs. Sharing customer trends in feedback to develop improvements in future product and service offering.
• To ensure all open complaints are contacted at the set frequency to maintain ownership and the customer expectation.
• Record all data on CRM accurately according to the needs of the business.
• To be prepared to make decisions, agree and negotiate settlements that could be worth thousands of pounds. Ensuring the appropriate level of sign off is agreed throughout the process.
• Understanding the risks involved with handling social media interactions, with a unique style of writing and responding on a social platform within agreed timeframes.
• Communicating with third party suppliers regarding any queries either party may have regarding products or orders placed.
• Organising laboratory testing to help resolve customer complaints by means of samples.
• Placing literature and sample orders
• Respond to all customer feedback generated via Survey Monkey
• Report any website errors to the appropriate teams
• Adhere to all HSE and clear desk policies.
• Understanding the importance and risks that are associated with customer HSE complaints. Managing the HSE Alerts process in each case.
• Keeping up to date with product knowledge and any current product resolutions.
• The ability to manage a difficult customer; able to diffuse a situation and propose a suitable resolution. Whilst remaining calm and not taking and comment from the customer personally.
• In the role the Advisor needs to be able to handle the pressure of workload and stresses that come from a high pressured customer contact environment.

Using your excellent communication and customer service skills, the Customer Service is responsible for:

• Providing our customers with expert technical advice, including specification advice on all decorative brands & products. Able to identify complaints and issues that may be potentially sensitive or may risk the businesses reputation and highlight to the crisis team as appropriate.
• Turning complaints into opportunities & maintaining ownership at every opportunity, whilst proactively promoting products and services.
• You will also be responsible for agreeing & negotiating settlements that are satisfactory to the customer and appropriate to the business.
• To interact with customers over the phone, in writing (letters & emails) and on social media platforms
• The ability to effectively communicate different types of technical reports to all types of customers, in a way they can understand.
• Being a team player and assisting your colleagues where necessary with day to day administration tasks, including allocation of post, filing, processing free of charges, courier requests and logging complaints.

You will have an excellent understanding of IT packages, ideally including SAP, Word and Excel and previous customer service based environment experience to include inbound and outbound phone contact.

If you feel like this could be the role for you, click 'apply' today!

Job Title: Software Engineer

Location: Wokingham, hybrid. 3 days on site, 2 from home.

Contract Type: 6 months, Umbrella, inside IR35

Rate: £65 per hour

Job Description

As a Senior Software Engineer, you will provide customer support services on digital solutions. In this role, you'll enhance software products, troubleshoot issues, and maintain the deployment pipeline with a focus on quality and automation. You'll act as a technical expert, offering guidance to customers on digital solutions.

Roles and Responsibilities

Collaborate with customers to gather information, investigate, diagnose, and resolve complex issues.

Support incoming tickets across various product modules, troubleshooting issues across configurations, user interface, network, connectivity, and performance.

Develop fixes and enhancements in collaboration with other teams.

Review and understand complex application code, suggesting fixes to resolve issues.

Oversee deployment activities, orchestrating the deployment process across environments until production.

Provide 24/7 emergency support when required.

Facilitate relationships between customers and third-party vendors.

Travel to customer sites within the region at least three times per week.

Required Qualifications

Experience: Software engineering experience in real-time systems like SCADA and Energy Management Systems (EMS).

Security Clearance: Eligible for UK SC Clearance or already cleared.

Technical Skills: Strong knowledge of C/C++, Java, SQL, Shell scripting, Kubernetes, and proficiency in reading/debugging logs.

Architecture: Expertise in microservices and tools.

Operating Systems: Red Hat and Oracle experience.

Troubleshooting: Strong problem-solving, troubleshooting, and debugging skills.

DevOps Tools: Experience with Jenkins, GITHUB, Clear Case, SVN.

We are looking for Class 2 Drivers to support a well known builders merchant in Newbury with deliveries. HIAB not required as the client is happy to train on this. You'll be responsible for loading/ unloading the vehicle and ensuring this is done in line with health and safety procedures.

Full time hours, Monday - Friday. Circa £27,000 - £30,000 per annum.

Please APPLY NOW or get in touch for more details on 02380 683410

Do you Support or Service Chromatography equipment or do you want to?

Manpower are currently looking for additional Approved Service Providers (self-employed) across the UK

Our client is a leader in life sciences, diagnostics and applied chemical markets. The company provides laboratories worldwide with instruments, services, consumables, applications and expertise, enabling customers to gain the insights they seek and ensuring they have the highest confidence in our solutions.

The Role
To deliver preventative maintenance, compliance, installation and repair services on a range of instrumentation supplied by our client and other manufactures at customer's sites in defined areas of the UK.
Deliver all services following approved checklists and record all work done by completing the appropriate servicing documentation.
Full factory training will be provided to enable you to deliver best in class support to our customers.

About you
We are looking for individuals with the following skills/background:

• Experience of the scientific laboratory environment with practical experience of the techniques. *
• Data system knowledge. *
• Preferable technical experience with some history of maintenance and troubleshooting. *
• Ability to follow and adhere to defined protocols.
• Excellent communication, interpersonal and influencing skills.
• Good IT skills and competent in MS Word and Excel.
• Valid UK driving license (You must provide a vehicle suitable for the role).
• Excellent entrepreneurship and a desire to run and develop your own business.
• You must be in a position to set up a UK Ltd company.
• *Not OEM specific

We are looking for candidates on a self-employed basis to cover the whole of the UK starting in November 2024

Manpower has a unique opportunity for a Procurement Category Specialist to join the team with our Client based in Bracknell. With the opportunity to work remotely or a hybrid mix of home and office the successful become part of the specialist, converting and pack out services department.

This is a varied role and some day to day responsibilities will include:

• Supporting supplier consolidation, helping the procurement organisation meet its cost saving and working capital goals
• Minimising the total product and process cost by initiating cost reduction efforts and facilitating implementation of innovative procurement best practices
• Supporting supplier selection and owning external supplier relationships as the key point of contact. Leading negotiations, being part of effective NPI launches and managing complex supplier relationships
• Identify, lead and implement solutions for complex and multi-faceted situations regarding dual sourcing, negotiation, category strategy, supplier management and external sources of supply
• Determining and leading opportunities for process improvements that improve, service, speed or cost through analysis of procurement information and metrics
• Implementing and negotiating agreements to cover complex supplier relationships which may include vendor managed inventory, consigned materials and formula-based pricing

The ideal candidate will have experience in procurement with contract manufacturers and have at least 5 years' experience in direct materials, GFR, converting, assembly and kitting. Strong negotiation skills and previous experience in collaborating with internal and external stakeholders on complex projects is a must.

We are currently seeking a Production Planner & Coordinator to join our Supply Chain Management (SCM). This role is home-based with a salary of up to £30,000, depending on experience, and will require quarterly travel to the Bracknell site, as well as additional travel as needed.

As a Production Planner, you will play a key role in ensuring operational excellence and delivering first-class customer service for our global client base. Reporting to the SCM Team Leader, your responsibilities will cover pre- and post-sales customer service, inventory management, and providing support to both SCM and Sales colleagues.

Key Responsibilities:

• Analyse customer requirements to provide high levels of customer service.
• Efficiently manage sales orders in the ERP system, confirm orders, and coordinate shipments.
• Support inbound/outbound logistics to meet customer requirements and On-Time Delivery (OTD) targets.
• Create accurate inventory forecasts and demand plans for assigned accounts and suppliers.
• Generate and distribute purchase orders to suppliers in a timely manner.
• Manage inventory levels within financial and physical constraints.
• Resolve customer complaints swiftly to ensure continued satisfaction.
• Maintain timely distribution of supplier inbound shipping data.
• Minimise slow or dead stock while adhering to inventory guidelines and customer contract terms.
• Continuously review and improve customer-specific processes.

Qualifications and Skills:

• At least 3 years of experience in customer service and demand forecast planning.
• Strong organisational skills and ability to work under pressure.
• Team player with the ability to work independently when necessary.
• Familiarity with ERP systems and the ability to multitask across software applications.
• Flexibility to adapt to changing market and team requirements.
• Excellent written and verbal communication skills, especially when interacting with multinational teams and senior stakeholders.
• Advanced Excel skills are an advantage.

If you believe you meet the criteria and would like to be part of a dynamic multinational team, we encourage you to apply.

Class 2 ( HGV 2) Hiab ( Lorry Loader) Drivers

If you are looking for Temp work looking to earn some extra cash

Manpower are currently recruiting CLASS 2 (CAT C) HIAB drivers to work for the UK`s leading fencing company, delivering Tipton and Taplow Area

Shifts are Monday to Friday 7am start time you will be doing 1-2 drops a day from depo to depo and once drop have been done you have finished for the day so there will be times you finish early but will be paid for a full day.

Requirements for the role of HGV CLASS 2 HIAB DRIVER:

• A full UK driving licence (CAT C) with no more than 6 penalty points
• Valid CPC and TACHO CARD
• Valid HIAB licence (Lorry loader) with HOOK / Sling attachment listed - all cranes require unlimited

Passed your Class 2 in the last 12 months? No problem, Manpower and our clients recognise the need for new drivers to join the industry and are happy to work with them.

If this sounds like the role for you, please call Carla - 0208 993 7320 or email

Job Title: Housing Officer

Location: Thames Valley (Covering Reading).

Salary: £30,000 - £38,000 per annum (based on experience)

Benefits:

• 25 days annual leave plus national bank holidays
• Westfield Health Membership
• Life Cover (2x basic salary)
• Employee Assistance Programme
• Mileage expenses
• Referral Scheme
• Employer pension contribution (4% employer, 4% employee)
• Laptop/Phone/other equipment if required
• 6-month probation period

Role Overview: As a Housing Officer, you will play a vital role in providing support and management to Service Users (SUs). This position involves working from home with daily travel, managing a caseload, and ensuring key performance objectives are met. You'll also be responsible for inspecting and managing properties used by SUs.

Key Responsibilities:

Supporting the Service User (SU):

• Manage a caseload of around 200-250 Service Users.
• Conduct monthly visits, addressing incidents, SU issues, and absconders.
• Ensure timely relocation or transport of SU's as required.
• Maintain health and safety standards for SUs.
• Conduct regular welfare checks.

Managing a Property Portfolio:

• Oversee property maintenance, conducting monthly inspections.
• Ensure inventory procedures are followed for property items.
• Make recommendations for relocations and termination of properties.
• Prepare properties for re-occupation after SU's move on.
• Ensure compliance with Health and Safety guidelines.

Connect and Collaborate:

• Work closely with the team, attending meetings as required.
• Provide on-the-job training and support to team members.
• Collaborate with local support agencies and stakeholders.

Requirements:

• Previous experience as a Housing Officer.
• Full UK Driving License and own vehicle.
• 24-hour availability during emergencies.

If you are a dedicated Housing Officer seeking a fulfilling role with a leading short-term accommodation provider, apply now to join our dynamic team. Your expertise will contribute to creating positive outcomes for Service Users and maintaining high standards in property management. Don't miss this opportunity to make a difference. Apply today!

Class 2 Mini Bulk (ADR) Drivers

Location: Newbury
Shift times: DAYS

Manpower is currently seeking Class 2 ADR Drivers for our client's winter peak at their Newbury site.

This role involves working 4 on 2 off, with flexibility for other shift patterns as needed to support the business for Days.

There is also a night option working Monday to Friday.

You'll have guaranteed 42.5 hours per week, with overtime opportunities after 42.5 hours or on weekends.

Over time is paid at Time and a half

As a Class 2 ADR Driver, your responsibilities will include operating tankers and delivering gas to remote locations, serving farms and homes without a gas supply. This is a seasonal winter pressure contract lasting approximately 6 months.

Full training and necessary personal protective equipment (PPE) will be provided.

ADR however will need to be obtained by the driver ahead of interview.

The role is due to start 1st October 2024

Interested? Apply today! or contact our Bridgend Branch 01656 657231

Job Title: Hire Controller
Department: Rental Solutions
Location: Bracknell
Salary: £33,000 per annum
Hours: 40 hours per week
Contract Type: Permanent

Our client, a leading UK rental solutions company serving the Water, Environmental, and Construction industries, is seeking a proactive and confident Hire Controller to join their Bracknell branch. This pivotal role involves managing logistics and administration to support branch operations while ensuring outstanding service to both internal stakeholders and external clients.

Key Responsibilities:

• Logistics Management: Organise transport cost-effectively, ensuring equipment collections and deliveries are timely.
• Documentation: Maintain accurate and up-to-date contract and system paperwork. Manage in-lieu contracts and equipment availability.
• Records Management: Keep the day book and transport book updated. Ensure responsible parties follow up on entries.
• Pricing and Rates: Apply negotiated hire rates and adhere to pricing policies.
• Service Coordination: Maximise Service Engineers' effectiveness and coordinate with the workshop for equipment preparation.
• Branch Coordination: Liaise with other branches to avoid duplication and ensure smooth operations.
• Charge Management: Oversee damage and loss charges, liaising with customers for agreement.
• Customer Service and Sales: Communicate sales leads promptly, address customer problems or complaints, and proactively develop business.
• Reporting and Meetings: Review reports and branch profitability and ensure compliance with Company QHSE procedures.

Skills and Competencies:

• A background within Hire or within a similar industry is essential
• Technical knowledge of Pumps would be an advantage.
• Knowledge of Booking Systems would be an advantage.
• Strong organisational and planning skills with the ability to prioritise and reschedule.
• Excellent verbal and written communication skills.
• Proficiency in IT systems, including Excel, Word, and Outlook.
• Ability to stay calm under pressure and solve problems effectively.

Benefits:

• Competitive salary and company bonus scheme
• Pension scheme with contributions based on total earnings
• 24 days holiday + 8 Bank Holidays, increasing with long service
• Support for development and training
• Employee assistance program, discount scheme, and referral program
• On-site parking

If you're ready to take on this exciting permanent role based in Bracknell and join a company that values development and career growth, please contact Kerrie Collett via email at or call 07483 340870 for more information.

Manpower is currently recruiting for experienced Gardeners. This role is currently temporary for a few weeks to cover the sickness and holiday period. We are looking for people with experience of using a lawnmower, strimmer and ride on mower.
Details:

• Free on-site parking
• £13.20 per hour
• Monday to Thursday 08:00 - 18:00 and Friday 08:00 - 17:00 (including an unpaid lunch break of 1 hour per day)

General duties include:
-Mow grass areas on site on a fortnightly basis between April and September dependent on the height of the grass;
-Strim around obstacles as required;
-Tie up climbers onto supports;
-Trim boundary hedges twice per year (where applicable);
-Keep shrub beds weeded;
-Cut back herbaceous perennials at the appropriate time;
-Sweep/blow hard surface areas;
-Apply weedkiller to kerb lines, hard surfaces, barked areas and shingle strip around buildings twice per year (where applicable);
-Remove leaves from hard surface areas fortnightly during Autumn;
-Generally keep the grounds and courtyards tidy.

A BASIC DBS will be actioned prior to a start date.

Apply today and we will be in touch.

Manpower is currently recruiting for experienced Gardeners. This role is currently temporary for a few weeks to cover the sickness and holiday period. We are looking for people with experience of using a lawnmower, strimmer and ride on mower.
Details:

• Free on-site parking
• £13.20 per hour
• Monday to Thursday 08:00 - 18:00 and Friday 08:00 - 17:00 (including an unpaid lunch break of 1 hour per day)

General duties include:
-Mow grass areas on site on a fortnightly basis between April and September dependent on the height of the grass;
-Strim around obstacles as required;
-Tie up climbers onto supports;
-Trim boundary hedges twice per year (where applicable);
-Keep shrub beds weeded;
-Cut back herbaceous perennials at the appropriate time;
-Sweep/blow hard surface areas;
-Apply weedkiller to kerb lines, hard surfaces, barked areas and shingle strip around buildings twice per year (where applicable);
-Remove leaves from hard surface areas fortnightly during Autumn;
-Generally keep the grounds and courtyards tidy.

A BASIC DBS will be actioned prior to a start date.

Apply today and we will be in touch.

Job Title: Microsite Manager
Location: Hungerford, RG17 7TJ
Annual Salary: £40,000
Shift Pattern: Monday - Friday
Shift Times: 08:00 - 17:00
Working Hours: 40 hours

Manpower is hiring a permanent Site Manager for our fantastic client, offering brand new facilities, kit, and a chance to be a part of a growing company making a difference!

Our client believes that yesterday's cooking oils should become tomorrow's energy and that business waste can be recycled into green energy to power festivals or simply help to support our National Grid.
Through pioneering technology, they are able to recover a waste product that previously went down the drain and turn it into a source of income for your business, while keeping your kitchen and waterways clean and efficient.

Travel to other depots will be required during training periods!

What you'll need to do:

• Responsible for the day to day management and operations of site, ensuring the smooth running of all warehouse and logistical activities
• Leading a team of warehouse and driving staff including training, performance management, and motivation.
• Accountable for all safety, compliance and quality standards are met
• Maintain a high level of staff performance and productivity
• Manage and maintain relationships with clients, suppliers, and other stakeholders.
• Oversee the maintenance and upkeep of the site, equipment, and vehicles.
• Prepare and submit reports to senior management on site operations, performance, and KPIs
• Continuously monitor and evaluate site performance, identifying areas for improvement and implementing appropriate corrective action

What we'll need from you:

• Full UK Driving Licence
• IOSH Managing Safely or equivalent
• Counterbalance / Reach FLT Licence (preferred)
• Experience in logistics or supply chain management, with specific experience of being site lead managing a team of Drivers
• Experience in managing a small logistics operation in a fast-paced environment
• Proven track record of delivering high-quality customer service and meeting KPIs
• Excellent leadership, communication, and interpersonal skills
• Strong organizational and time-management skills, with the ability to multitask and prioritize effectively
• Analytical and problem-solving skills
• Ability to work under pressure and meet deadlines
• Attention to detail and accuracy
• Flexibility and adaptability
• Strong customer service orientation

Benefits:
Permanent - Full time position
Full Training Provided
25 days holiday + 8 bank holidays
Death in service X2
Join our team, and together, we can make a positive impact on the environment and create a greener future!

If this sounds like it would suit you, then why not apply to be part of our rapidly expanding team and make a difference together!

A growing company in Aldermaston are looking for an enthusiastic, reliable, committed and flexible Office Facilities & Events Co-ordinator to work 25 hours per week on an initial 3-month contract with a view to go permanent and salary offered is £23 - £30k depending on experience.
You will perform a varied type of administrative functions in the organisation, support department heads and serve as a 1st point of contact between the company and its visitors.
Responsibilities:

• ADT Alarm Systems: Manage yearly service, potential faults, and contract renewals.
• AquAid: Oversee yearly service, potential faults, and contract renewals.
• BT: Handle broadband/telco issues, liaise with Germany for new setups, and manage invoice downloads.
• Gas & Electricity: Conduct monthly meter readings, yearly contract reviews & invoice downloads.
• Water: Monitor contract, manage invoices.

Facility Management:

• Cleaners: Supervise cleaners, ensure quality.
• Fixed Asset Register: Perform yearly reviews, ensure log accuracy & notify finance of disposals.
• Pool Car: Manage MOT, service, tax, and repairs.

Supplies & Orders:

• Weekly/Bi-Weekly Food Shop: Manage as needed.
• Stationery Cupboard: Replenish general stationery, IT stock, and electrical & multimedia supplies to ensure smooth office operations.

• One-off Stationery Requests: Handle Amazon and IT/warehouse orders.
• Process invoices accurately for UK and SA departments.

Bookings & Events:

• Travel Bookings: Arrange accommodations, cars, and flights for visitors and the UK team.
• Event Organisation: Assist in planning and arranging customer events/trainings, welcoming guests, organising & overseeing the catering, setup of hardware, organise giveaways and print media for events.
• General Marketing: Collaborate with Marketing HQ on mailshots and campaigns.

Salary offered is between £23 - £30k along with 30 days holiday and 8 bank holidays.
(Pro rata salary and holidays for 25 hours) Bupa healthcare and pension up to 4% and a yearly bonus is also given depending on company performance. The hours are 25 per week,
Monday - Friday between 8.30am - 5.00pm so a flexible start time, onsite parking, excellent open plan offices and some international travel might be required. Due to the location, you must drive and have your own transport.

Manpower is currently recruiting for experienced Gardeners. This role is currently temporary for a few weeks to cover the sickness and holiday period. We are looking for people with experience of using a lawnmower, strimmer and ride on mower.
Details:

• Free on-site parking
• £13.20 per hour
• Monday to Thursday 08:00 - 18:00 and Friday 08:00 - 17:00 (including an unpaid lunch break of 1 hour per day)

General duties include:
-Mow grass areas on site on a fortnightly basis between April and September dependent on the height of the grass;
-Strim around obstacles as required;
-Tie up climbers onto supports;
-Trim boundary hedges twice per year (where applicable);
-Keep shrub beds weeded;
-Cut back herbaceous perennials at the appropriate time;
-Sweep/blow hard surface areas;
-Apply weedkiller to kerb lines, hard surfaces, barked areas and shingle strip around buildings twice per year (where applicable);
-Remove leaves from hard surface areas fortnightly during Autumn;
-Generally keep the grounds and courtyards tidy.

A BASIC DBS will be actioned prior to a start date.

Apply today and we will be in touch.