Total 26 job vacancies by Mitie

Director's PA

Salary: £26,359

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

As a personal assistant you will be supporting the Director by organizing and managing specific areas of work to ensure the office runs smoothly and efficiently. You will maintain diaries, arrange appointments, meetings, travel, and accommodation as needed. Screening incoming communications, answering routine questions, taking messages, and referring inquiries to internal contacts will also be part of your responsibilities.

You will produce and distribute documents and information, often of a confidential and sensitive nature, in a timely manner that aligns with company standards for efficiency and accuracy. Creating and maintaining both manual and computer records is essential to ensure that information is up to date and easily accessible.

Receiving and greeting internal and external visitors is important, ensuring they feel welcomed and that their contacts are informed of their arrival. You will take minutes during meetings and circulate agendas to accurately record and share the contents with participants and others involved.

Additionally, you will handle all office administration tasks, such as managing post and stationery, to ensure the office operates smoothly at all times. Typing and composing letters as required will contribute to the efficient functioning of the office. Financial administration tasks may also be part of your duties. Finally, you will support the wider administrative team by undertaking various tasks to assist in the overall smooth running of the establishment.

Person Specification

The ideal candidate will have previous relevant administrative experience, particularly as a secretary or personal assistant. Confidence in basic to intermediate skills in Microsoft packages, including Outlook, Word, and Excel, is essential. A strong attention to detail and an excellent standard of written communication and record-keeping are also important.

The candidate should be confident, tactful, and skilled in interacting with senior managers and external stakeholders, both in person and over the phone. Being organized and capable of planning and delivering tasks effectively and in a timely manner is crucial.

Desirable qualifications include relevant experience or certifications equivalent to Level 2 or above, such as CSE grade 1, GCSE grades 9 through 4 (or A*, A, B, C), intermediate apprenticeships, Level 2 awards, certificates, diplomas, O-Levels (A, B, or C), or an NVQ Level 2.

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given

where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Departmental Senior Manager - Residence & Wellbeing

Salary: £54,348

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

The role of Senior Manager within the Residential Function involves ensuring compliance with contractual requirements, company policies and procedures, and HMPPS standards, policies, and procedures where applicable. As a Departmental Senior Manager, you will be responsible for the oversight and delivery of services across all residential functions, including Reception and Early Days in Custody (EDIC), with line management of Prison Custody Managers. This role also includes undertaking the responsibilities of Duty Director and chairing adjudications.

You will promote diversity and inclusion in all aspects of prison life. Additionally, you will support, supervise, motivate, and monitor staff to ensure an effective service is delivered across the prison. Leading the delivery of a safe, secure, and decent environment, you will create a ‘Rehabilitative & Restorative Culture' for both staff and prisoners.

The role involves supporting the Deputy Director, Director, and Heads of Functions in developing and delivering strategic priorities in line with Company values. Ensuring that prisoner care is of the highest possible standard is a key responsibility. You will supervise and direct performance within your function in the prison, adhering to the Contract and the broader requirements of Mitie Care and Custody.

Leading within your function, you will manage risks effectively, implement proactive strategies to support performance improvement, and demonstrate agility and resilience in response to competing priorities. Taking charge of complex operational incidents and participating in incident management as required is also part of the role.

You will represent the prison and engage with the wider community when necessary, developing meaningful stakeholder networks. With guidance from the Director, Deputy Director, and Heads of Functions, as well as Company Policy and the requirements of the Authority, you will develop, review, and update Policies and Procedures for the effective operation of the Prison.

The role includes carrying out the duties of Duty Director and undertaking on-call duties as required, including evenings and weekends. You will contribute to the delivery and achievement of all performance measures, contract outcomes, and locally agreed targets, including KPIs and CDIs. Ensuring that operational and administrative duties, including the collection and maintenance of data, are completed in accordance with Prison policies and procedures is essential. You will also contribute to key people metrics to create a supportive environment for employees, focusing on turnover, attendance, compliance training, performance reviews, health and safety, and employee engagement.

As a member of the Senior Management Team, you will undertake additional duties as required to contribute to the effective operation of the prison

Person Specification

The role requires previous relevant experience in a custodial or secure environment. Candidates must have managerial experience leading a team of 5 to 15 staff. Intermediate IT skills are necessary, including proficiency in Microsoft Excel, Word, Outlook.

Operational experience in prisons is preferred. Candidates should have technical knowledge of relevant prison legislation, policies, standards, inspection and audit processes, and an understanding of the wider criminal justice system. Silver command training or a commitment to complete the training is desirable. Successful completion of incident and hostage management training, as well as adjudication training, or a commitment to complete these trainings, is also preferred.

Candidates should have qualifications or relevant experience equivalent to Level 3 or above, such as A levels, Advanced Apprenticeship, AS Levels, International Baccalaureate diploma, Level 3 Awards, Certificates and Diplomas, or Level 3 NVQ accreditations.

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Intel Analyst

Salary: £26,359

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

The role involves providing support and advice to the Prison Senior Management team to maximize contractual performance. You will manage all aspects of security and operations, ensuring the prison remains secure and safe. Compliance with PSI and Policy frameworks is essential, and procedures must conform to the latest Policy Frameworks. Maintaining high standards is crucial to achieve positive outcomes in OSAG and IPCO audits.

You will ensure compliance with contractual requirements, company policies, and HMPPS standards, where applicable. Supporting the effective delivery of services across the prison is key, as is helping to create a safe, secure, and decent environment that fosters a ‘Rehabilitative & Restorative Culture' for staff and prisoners. Reporting any issues or concerns to the senior manager is part of the role.

Supporting the Head of Security and Heads of Functions in developing and delivering strategic priorities in line with Company values is required. Ensuring that prisoner care is of the highest possible standard is a priority. You will analyze data submitted via the Mercury Intelligence and Security Intelligence Reports, accurately record and complete actions from received information, and provide reports for the Local Tactical Assessments. High-risk intelligence must be escalated appropriately.

Representing the prison in the wider community and developing meaningful stakeholder networks is part of the role. You will manage the security intelligence systems, process information from staff and prisoners, and forge good working relationships with the police, HMPPS, and external agencies on criminal intelligence. Keeping Security Managers and Duty Directors updated on any issues or concerns is necessary.

You will ensure the monthly Local Tactical assessment is completed and ready for meetings, and the Local Tactical Briefing (LTB) is prepared for the security meeting. Ensuring the integrity of the Intelligence report system and identifying key threats to the establishment are part of the role. Child protection measures and protection from harassment must be identified and public protection measures adhered to.

Meeting contract and security framework requirements, following incident reporting procedures, and maintaining records is vital. You'll develop policies and procedures, contribute to performance measures and targets, and ensure operational and administrative duties are completed. Supporting employee metrics like turnover, attendance, and engagement is also part of the role.

Person Specification

For this role, previous relevant experience in a custodial or secure environment is essential, along with excellent communication, analytical, problem-solving, decision-making, and research skills. Basic to intermediate IT skills, such as proficiency in Microsoft Excel, Word, Outlook, and experience with updating central data systems, are also required.

Preferred experience includes operational experience in prisons, technical knowledge of relevant prison legislation, policies, standards, inspection and audit processes, and an understanding of the wider criminal justice system. Familiarity with the Mercury Intelligence System is also advantageous.

Preferred qualifications include those equivalent to Level 3 or above, such as A levels, Advanced Apprenticeships, AS Levels, International Baccalaureate diplomas, Level 3 Awards, Certificates and Diplomas, and Level 3 NVQ accreditations

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Accelerate your career with a Mitie apprenticeship. Whether you're just starting out or you already have some experience, we'll give you all the support you need to build a brilliant and rewarding career.

A Mitie apprenticeship builds your skills and helps you gain high-level qualifications, all while gaining essential on-the-job experience - and of course, you'll be getting paid a competitive salary with amazing benefits too.

Mitie's a great place to work and we're proud to be a Top 100 Apprentice Employer where apprentices can grow, develop and thrive.

Our contribution to the environment and society, both within Mitie and in the communities we serve, continues to enhance people's lives and positively benefits our world by building a more sustainable future.

We're creating an environment where everyone has a voice and is treated equally, investing in equality, diversity and inclusion programmes which empower our colleagues to bring their true selves to work. We're proud that, again this year, we are listed in the UK Top 50 Inclusive Companies List.

We'll do all we can to support you at every step of your career, you just need to be yourself, bring ambition, drive and commitment to succeed in your chosen apprenticeship.

For this vacancy you'll undertake a Business Administration Level 3 apprenticeship qualification; The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.



What do we look for in our apprentices?

-You should have an interest and passion for your chosen apprenticeship pathway

-You should enjoy problem solving and getting practical, hands on experience

-You should be committed to learning and completing studies in your chosen pathway

-You will have Maths and English Level 4-9 or equivalent/ Scottish National 5 certificates grade A to C and you should be able to provide certificates at interview

The business apprentice role is a diverse and demanding role, no day is the same and this adds a welcome level of range to the position. We will help to upskill and train you in areas including, purchase order raising and financial handling, document handling and certification, CAFM system programming and governance. We interact with numerous third party suppliers and part of your function will be to manage supply partner work selection and work completion notes.

Delivering POD initiatives and business incentives are an integral part of our day to day workload, you will learn how to direct our small works and projects delivery streams and assist the leadership team with maintaining current records and status of individuals' ability to work and provide updates and reports as requested by the leadership team.

Do you have what it takes to work closely with the scheduling and planning teams to provide key foundations to the contract? Do you want to help team members with pay adjustments and pay queries? Can you take / record minutes for meetings as and when required?

If you can answer yes to the above, then this could be the role for you.

Head of Safety and Equalities

Salary: £70,000

Benefits

Up to 10% Bonus

Company Car or Car Allowance

Company Private Healthcare

Location: HM Prison Millsike - York

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

As the Head of Safer Custody and Equalities Function you will report to the Deputy Director, ensuring compliance with contractual requirements, company policies and procedures, and HMPPS standards where applicable. This position includes line management responsibility for the Departmental Senior Manager for Safer Custody, Safer Custody/Safeguarding & Violence Reduction Prisoner Custody Managers, and the Faith Services Lead. The role is accountable for the oversight and delivery of services across the Care and Separation Unit, Safer Custody and Violence Reduction, Equality & Diversity, Use of Force, Transitional Support Unit, and services for Older Prisoners, Neurodiversity, and Faith Services.

Additionally, the role involves undertaking the duties of Duty Director and Chairing Adjudications. The Head of Safer Custody and Equalities Function will support, supervise, motivate, and monitor Senior Managers to ensure effective service delivery across the prison. They will lead on the strategy for creating a safe, secure, and decent environment, fostering a ‘Rehabilitative & Restorative Culture' for managers, staff, and prisoners. This role carries responsibility for overall strategic and performance-related outcomes.

The role involves supporting the Deputy Director, Director, and other senior staff in developing and delivering strategic priorities in line with company values. It ensures that prisoner care and staff welfare are maintained at the highest possible standard, while promoting equality, diversity, and inclusion throughout the prison.

You will provide strategic direction, driving and directing performance within your function in accordance with the contract and the broader requirements of Mitie Care and Custody. This includes directing and supervising management and staff performance, supporting effective risk management, and implementing proactive strategies to enhance performance and demonstrate agility and resilience in response to competing priorities.

The role also involves taking charge of complex operational incidents and participating in incident management as required. You will represent the prison at a senior level and in the wider community, developing meaningful stakeholder networks. With guidance from the Director and Deputy Director, you will develop policies and procedures for the effective operation of the prison.

Additionally, you will carry out the role of Duty Director and undertake on-call duties as required, including evenings and weekends. As a member of the Senior Management Team, you will undertake additional duties that contribute to the effective operation of the prison. You will contribute to the delivery and achievement of all performance measures, contract outcomes, and locally agreed targets, including KPIs and CDIs. This includes ensuring operational and administrative duties, such as data collection and maintenance, are completed in accordance with prison policies and procedures.

Furthermore, you will contribute to key people metrics to create a supportive workplace environment, focusing on turnover, attendance, compliance training, performance reviews, health and safety, and employee engagement. Finally, you will promote quality, health, safety, and environmental compliance across the prison.

Person Specification

Candidates must have previous relevant experience in a custodial or secure environment in a senior or strategic role. Experience in leading a management team is essential, as is experience in performance-related delivery, including the management of CDIs and KPIs, as well as business development and improvement. The ability to perform well under pressure and balance competing priorities is crucial. Candidates should also have experience in establishing and maintaining stakeholder relationships at a senior level. Basic to intermediate IT skills, including proficiency in Microsoft Excel, Word, and Outlook, along with some experience in updating central data systems, are required.

Candidates with technical knowledge of relevant prison legislation, policies, standards, inspection and audit processes, and knowledge of the wider criminal justice system are preferred. Experience in incident management, ideally with completed training in incident and hostage management, Silver Command and adjudication training.

Qualifications or relevant experience equivalent to Level 3 or above are preferred. This includes A levels, Advanced Apprenticeships, AS Levels, International Baccalaureate diplomas, Level 3 Awards, Certificates and Diplomas, and Level 3 NVQ accreditations.



We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Head of Residence and Wellbeing

Salary: £70,000

Benefits

Up to 10% Bonus

Company Car or Car Allowance

Company Private Healthcare



Location: HM Prison Millsike - York

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

Join us as the Head of Residence and Wellbeing, where you will take the lead in delivering exceptional Residential Services Function that encompasses Admissions, Residential Wings, ISMS Recovery Wing, Staff Health & Well-being, Keywork delivery, Community Engagement, ROTL placements, Enrichment Activities, and Regime Delivery. This pivotal role champions a safe, secure, and respectful environment, nurturing a ‘Rehabilitative & Restorative Culture' for both staff and prisoners.

You will steer the compliance with all contractual obligations, standards, and legislation, ensuring that we achieve or exceed ambitious Prison Performance Targets. Your leadership will empower staff through coaching and support, enhancing operational efficiency and prisoner welfare.

As the Director's representative, you will be at the forefront of daily operations, chairing adjudications, and overseeing the establishment's strategic plan while adhering to HMIP findings. Your communication skills will shine as you disseminate vital information, ensuring our high standards of Quality, Health, Safety, and Environmental compliance are met across the board.

Collaboration is key! You'll liaise with stakeholders to safeguard our reputation and resolve issues while fostering a culture of respect, dignity, and continuous improvement. You'll play a crucial role in managing serious operational incidents and will represent us as Silver Commander in coordination with Care & Custody and HMPPS Gold Command. Your participation in Mitie initiatives will help cultivate our talent pipeline and enhance succession planning.

You'll oversee exciting operational projects outlined in the Annual Custodial Service Delivery Plan, consistently reviewing Tier 2 Enrichment activities to drive engagement and enrichment. As a vital member of our Senior Management Team, you will embrace additional responsibilities to ensure the efficient operation of the prison thrives.

This is your chance to make a transformative impact in a dynamic environment—be part of something remarkable! Apply now and lead the charge in nurturing a safe, inclusive, and vibrant custodial atmosphere

Person Specification

The ideal candidate should have previous experience working within a custodial or secure environment at a senior level. They must understand what makes a restorative leader, possess the skills required to deliver this, and can motivate and engage others. Experience in performance improvement and managing key performance indicators to enhance service delivery is essential. The candidate should also have experience in line management and supporting or coaching staff to achieve effective results across various functions. The ability to perform well under pressure and balance competing priorities is crucial. Additionally, the candidate should have experience in establishing and maintaining stakeholder relationships at a senior level for the benefit of the contract and service delivery. High ethical standards and an innate ability to lead with integrity are required.

The candidate should have technical knowledge of relevant prison legislation, policies, standards, inspection, and audit processes, as well as knowledge of the wider criminal justice system. Experience in incident management and resolution is preferred. Silver command training or a commitment to complete relevant training is desirable. Knowledge of third-party expectations, including but not limited to HMIP, is also preferred.

The candidate should have qualifications or relevant experience equivalent to Level 3 or above, such as A levels, Advanced Apprenticeship, AS Levels, International Baccalaureate diploma, Level 3 Awards, Certificates and Diplomas, or Level 3 NVQ accreditations.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

FM Helpdesk & Compliance Operator

Salary: £23,110

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

We are looking for a dedicated individual to provide first-line helpdesk support and serve as the primary point of contact for various facilities management requirements and administrative tasks. This role involves liaising with team members to ensure the best resolution, handling incoming calls, and allocating work based on pre-agreed priorities. You will build outstanding work relationships with contractors and external agencies, ensuring all reported jobs are processed in a timely manner.

Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance is essential. You will control and update critical business issues daily and escalate any issues that could lead to breaches of statutory, mandatory, and contractual obligations to the Head of FM.

Responsibilities include logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes. You will receive and return phone calls to support the facilities function, ensuring all activities are managed professionally. Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.

You will review jobs received during the working day and allocate them accordingly to engineers, process purchase orders and invoices, and issue and close planned and reactive maintenance visits. Data inputting, supporting the Office & Contract Managers in the administration and delivery of departmental objectives, and attending to queries as they arise are key aspects of this role.

General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks, and investigating and reporting on infrastructure shortfalls, problems, and incidents are also required. You will actively implement the planned and reactive maintenance and monitoring of all electrical and mechanical equipment and systems within scope as needed.

Person Specification

The ideal candidate will have basic to intermediate IT skills, including proficiency in Microsoft Excel, Word, and Outlook, along with some experience in updating systems. They should possess knowledge of the industry's standards and regulations and have experience operating in a facilities management environment. Additionally, experience in M&E services and buildings maintenance administration is required.

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Detail Deployment Co-Ordinator

Salary: £ 31,514

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

We are seeking a dedicated individual to plan, implement, and publish an effective roster for all operational staff, ensuring resources are deployed efficiently to meet the establishment's operational needs. The role involves managing annual leave and training activities in line with system requirements and procedures, reporting issues and discrepancies to ensure the centre's operational needs are met and staff receive their contractual leave entitlements.

You will be responsible for recording sickness and other absences in the system, ensuring information is accurate, current, and appropriately actioned. Maintaining accurate records and collating reports and information for managers to enable informed decision-making is also a key part of this role.

Additionally, you will coach and support staff to maximize the efficient and effective use of the system, analyse existing employees, and plan for future staffing requirements. Working in partnership with the central training team, you will support all aspects of initial and refresher training.

Effective communication is crucial, as you will ensure relevant information is processed and disseminated accurately and on time. You will also support developments on the roster system by identifying improvements and handling day-to-day administration on the platform.

Person Specification

The ideal candidate will possess basic to intermediate IT skills, including proficiency in Microsoft Excel, Word, and Outlook, along with some experience in updating systems. Previous administration experience is desirable.

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Prison Custody Manager - Gym Manager

Salary: £48,000

Delivering the exceptional, every day

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:



We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.



Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

Prison Custody Manager within the HMP Millsike, you will develop PE Pathways including supporting offender behaviour programmes through PE, Education, Violence Reduction, Drug and Alcohol Misuse, Reducing Reoffending and Family Ties, you will be responsible for Devising, Delivering and Reviewing Millsike's PE programme

PE Department Direct line management for all Gym PCOs, Support, supervise, motivate and monitor staff to ensure an effective service is delivered across the Prison.

You will be responsible for all Health and Safety matters relating to the Gym function.

Effective line management of all the Gym staff, including staff performance, training and development, and staff 1-1s and appraisals.

Enabling the Gym staff to manage and mentor the Gym Peer Advocates ensuring they fully comply with the rules and behaviours expected of them. Support where necessary

Supporting and encouraging regime delivery at Millsike.

Support recruitment ensuring a full staffing compliment of PEI's encouraging a diverse team through fair application and pre-selection.

Person Specification

We are looking for motivated, caring individuals who want to be part of our team that will play their part in the Government's drive to cut reoffending through effective rehabilitation; enabling offenders to turn their lives around for good. We will provide a safe, secure environment at HMP Millsike, thus providing reassurance to the public and victims of crime that perpetrators are serving a secure sentence for their crimes.

Essential

-Excellent Communicator, both written and oral

-Attain Enhanced Level 2 Ministry of Justice Vetting Clearance and Enhanced DBS

-Possess a thorough knowledge of PE Policy and standards

-Hold an IQA Qualification or Equivalent to oversee the delivery of all PE educational qualifications or be prepared to work towards this

-Managerial experience of leading a team of at least 5-15 staff

-Basic-Intermediate IT Skills: g. Microsoft Excel, Word, Outlook + some experience of updating central data systems



Desirable



-Experience within the custodial setting would be an advantage.

-Qualifications or relevant experience equivalent to Level 3 or above: e.g. A level, Advanced Apprenticeship, AS Levels, International Baccalaureate diploma, Level 3 Awards, Certificates and Diplomas. Level 3 NVQ accreditations.

-Has Duke of Edinburgh accreditation



As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Prison Custody Officer - Dog Handler

Salary: £36,540

Delivering the exceptional, every day

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:



We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.



Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

The role of the PCO dog handler is to ensure the correct handling of the Prison's drug detection dogs, to detect, deter and prevent the misuse of controlled drugs in and around HMP Millsike. You will preserve the skill level of the dog's drug detection ability, whilst maintaining

Be a flexible resource to the searching requirements of the establishment.

To monitor and advise the SMT of the drug situation in the establishment, whilst working collaboratively with the Security Department to provide a programme of target drug searching.

Ensure the safety of all persons who come in to contact with the dogs.

As a Dog Handler Prison Custody Officer within the HMP Millsike, you will maintain the health and welfare of the Prison dogs.

It is a necessity to maintain all veterinary records and costs of the drug detection dogs

Person Specification

We are looking for motivated, caring individuals who want to be part of our team that will play their part in the Government's drive to cut reoffending through effective rehabilitation; enabling offenders to turn their lives around for good. We will provide a safe, secure environment at HMP Millsike, thus providing reassurance to the public and victims of crime that perpetrators are serving a secure sentence for their crimes.

Essential

-Excellent communication and Interpersonal skills, confident engaging with a wide and diverse range of people, with sensitivity, dignity and respect.

- Able to work off their own incitive

- Confidence in working with individuals with behaviours that may challenge the services

- Able to assess and manage risk of individuals

- Competent in Basic-level skills in Microsoft Outlook, Word and Excel and central IT systems (g. Data entry and ability to access information about residents)



Desirable

-Experience within the custodial setting would be an advantage.



As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Head of Contract Management & Performance (Prisons)

Salary: £70,000

Benefits:

Up to 10% Bonus

Company Car or Car Allowance

Company Private Healthcare

Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

About the role:

This exciting role offers a unique opportunity to lead the Contract Management and Performance function, providing vital business assurance to the Prison Director while adhering to HMPPS and Mitie policies. You will manage a dynamic team responsible for ICT, Health, Safety, Fire, Litigation, Audits, Performance, Complaints, Finance, Resourcing, Staff Training, and Catering. Your key responsibilities include overseeing IT systems to align technology with business goals, fostering a culture of respect and commitment to excellence, and supporting a safe, rehabilitative environment for both staff and prisoners. You will develop and implement health and safety policies, ensure compliance with regulations, and achieve Prison performance targets. Additionally, you will design impactful training programmes, drive initiatives, and deliver formal audit outcomes while investigating incidents and managing IT investments effectively, making a significant impact in this crucial role



Main Duties:

The post holder will oversee Prison resourcing, ensuring optimal use of resources while meeting prisoner needs. They will liaise with stakeholders to resolve issues and maintain smooth operations and the company's reputation.

The role involves integrating HMCIP ‘Expectations' into policies and raising staff awareness. The post holder will foster a culture of respect, dignity, and continuous improvement, manage serious incidents as Silver Commander, and serve as Duty Director.

Participation in Mitie initiatives, including succession planning, is required. They will lead performance measures, contract outcomes, and target achievement, ensuring compliance with policies. The post holder will support employee engagement and maintain self-audit compliance.

Responsibilities include delivering a minimum of Level 3 HMIP ratings, managing risks, and maximizing operational resources. They will oversee key projects and ensure the Annual Custodial Service Delivery Plan's delivery. As a Senior Management Team member, they will undertake additional duties to ensure effective prison operations.

Experience required:

-Senior-level experience in a custodial environment with a commitment to ensuring safety, decency, and security for all.

-Strong understanding of restorative leadership, including the skills to motivate and engage others.

-Proven track record in performance improvement and managing key performance indicators to enhance service delivery.

-Knowledge of third-party expectations, including HMIP.

-Commercial and financial acumen, including budget management and driving financial efficiencies.

-Experience in line management, supporting, and coaching staff to achieve effective results across various functions.

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

HMP Millsike - Head of Security & Operations

Salary: £70,000

Benefits:

Up to 10% Bonus

Company Car or Car Allowance

Company Private Healthcare



Delivering the exceptional, every day

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:



We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.



Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

Managing all aspects of security and operations, maintaining a secure and safe prison, and ensuring compliance with PSI and Policy frameworks. Procedures must conform with the latest Policy Frameworks. High standards must be maintained to achieve positive outcomes in OSAG and IPCO audits. Compliance with contractual requirements, company policies, and procedures, as well as HMPPS standards, policies, and procedures where applicable, is essential. This role also involves undertaking the role of Duty Director and Chair Adjudications. Supporting, supervising, motivating, and monitoring staff to ensure an effective service is delivered across the prison is crucial. Leading on the delivery of a safe, secure, and decent environment, creating a ‘Rehabilitative & Restorative Culture' for staff and prisoners, is a key responsibility.



Person Specification

Essential experience includes operational experience in prisons at a senior level, previous relevant experience in a custodial or secure environment, and managerial experience of leading a team of 5-15 staff. Basic to intermediate IT skills, such as Microsoft Excel, Word, and Outlook, along with some experience of updating central data systems, are also required.

Preferred experience encompasses technical knowledge of relevant prison legislation, policies, standards, inspection and audit processes, and knowledge of the wider criminal justice system. Silver command training, successful completion of incident and hostage management training, and adjudication training are also preferred.

Preferred qualifications include qualifications or relevant experience equivalent to Level 3 or above, such as A levels, Advanced Apprenticeships, AS Levels, International Baccalaureate diplomas, Level 3 Awards, Certificates and Diplomas, and Level 3 NVQ accreditations.

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

HMP Millsike - Prison Fire Officer

Salary: £26,359

Delivering the exceptional, every day

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:



We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.



Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

The job holder will be required to carry out the following responsibilities, activities, and duties: Regularly conduct thorough fire safety inspections and audits across the entire prison estate, identifying potential hazards, and ensuring compliance with fire safety regulations. Undertake comprehensive fire risk assessments, evaluating existing controls and recommending improvements to minimize risks. Develop and deliver fire safety training programs for all staff and prisoners, including induction sessions and refresher courses. Organize and oversee regular fire drills to enhance preparedness. Contribute to the development and maintenance of fire emergency response plans, ensuring clarity and effectiveness in the event of a fire. Support the Facilities Management Department in the inspection, testing, and maintenance of fire safety equipment, including fire alarms, extinguishers, and emergency lighting. Conduct investigations into fire incidents, identifying root causes, and making recommendations to prevent future occurrences. Build strong working relationships with internal and external stakeholders, including the local fire and rescue service, prison management, HMPPS Fire Safety team, and health and safety representatives.





Person Specification

Essential Experience: Proven knowledge of fire safety legislation, regulations, and best practices. Ability to conduct thorough risk assessments, identifying potential hazards and implementing effective controls. Excellent communication and training skills to deliver effective fire safety instructions to diverse audiences. Strong organizational and planning skills to manage inspections, audits, and training programs effectively. Ability to identify and resolve fire safety issues promptly and efficiently. Previous experience of collaborative working with colleagues and external partners to achieve fire safety goals. Basic to intermediate IT skills, including Microsoft Word, Excel, and Outlook.

Desirable Experience: A recognized fire safety qualification, such as NEBOSH Fire Certificate or equivalent. Previous experience working in a prison or similar secure setting is advantageous.



As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Recruitment Administrator - HMP Millsike

Salary: £26,359

Delivering the exceptional, every day

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:



We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.



Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

Working as a Recruitment Administrator your role will include:

-Acting as a first-point of contact for any prospective job applicants.

-liaising with departmental management across HMP Millsike on their recruitment needs, assist on drafting job descriptions and person specifications, adverts, liaise with external agencies as required and lead on the administration of applicants and their applications.

-Publishing adverts for vacancies on the Mitie website and other applicable platforms where vacancy requisitions have been authorised.

-Maintaining a resource “library” of interview questions, job descriptions and person specifications to support recruitment managers and any external agencies if utilised.

-Organising the scheduling and conduct interviews for prospective applicants.

-Manage recruitment processes in line with GDPR requirements and ensure confidentiality is maintained at all times.

-Maintain an up to date knowledge of ‘best practices' in recruitment and relevant legislation.

Person Specification

We are looking for motivated, caring individuals who want to be part of our team that will play their part in the Government's drive to cut reoffending through effective rehabilitation; enabling offenders to turn their lives around for good. We will provide a safe, secure environment at HMP Millsike, thus providing reassurance to the public and victims of crime that perpetrators are serving a secure sentence for their crimes.

Essential

-Excellent Communicator, both written and oral

-Attain Enhanced Level 2 Ministry of Justice Vetting Clearance and Enhanced DBS

-Relevant previous experience in an administrative role handling sensitive and confidential information.

-Clear communicator with a good standard of verbal and written English.

-Intermediate or better IT Skills: Proficient and confident using Microsoft Excel, Word, and Outlook.



Desirable

-Good communication (verbal and written)

-Highly organised

-Self-motivated, adaptable, enthusiastic and positive approach.

-Ability to work independently and as part of a team.

-Ability to prioritise, work to deadline and have excellent time management.

-Previous relevant experience within recruitment or administrator



As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

Business Operations Administrator - HMP Millsike

Salary: £26,359

Delivering the exceptional, every day

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture - our core values and how we behave:



We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.



Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.

Job objectives and responsibilities

Working as a Business Operations Administrator your role will include organise, producing and maintaining accurate records for area of work

Maintaining diaries; arrange appointments, meetings, travel and accommodation as required.

Screen incoming communications, answer routine questions, take messages and/or refer on to internal contact.

Produce and distribute, as required, documents and information, often of a confidential and sensitive nature, in a timely manner consistent with company standards of efficiency and accuracy.

Create and maintain manual and computer records and files such that records are up to date and information can be accessed readily.

Take minutes of meetings and circulate agendas so that contents of meetings are accurately recorded and circulated, and participants and others informed.

Provide information to payroll, including absence, hours worked, starters and leavers and contractual changes to ensure staff are paid accurately to timescale. Work with managers within the business to rectify issues, discrepancies with the variance report.



Person Specification

We are looking for motivated, caring individuals who want to be part of our team that will play their part in the Government's drive to cut reoffending through effective rehabilitation; enabling offenders to turn their lives around for good. We will provide a safe, secure environment at HMP Millsike, thus providing reassurance to the public and victims of crime that perpetrators are serving a secure sentence for their crimes.

Essential

-Excellent Communicator, both written and oral

-Attain Enhanced Level 2 Ministry of Justice Vetting Clearance and Enhanced DBS

-Relevant previous experience in an administrative role handling sensitive and confidential information.

-Clear communicator with a good standard of verbal and written English.

-Skilled at taking notes and compiling meeting minutes.

-Intermediate or better IT Skills: Proficient and confident using Microsoft Excel, Word, and Outlook.



Desirable

-Experience within the custodial setting would be an advantage.

-Qualifications or accreditation to Level 2 or above: CSE - grade 1, GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C, intermediate apprenticeship, level 2 NVQ, Award, Certificate or Diploma



As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.