Total 11 customer service job vacancies in lincoln england ln6

You can find further details about the job, and the main responsibilities in the attached Job Description and other supporting documents.

To answer the telephone and process e-mails to deal with general queries/referrals received from the public, healthcare professionals and other partner organisations. To act in the role of Dispatcher, allocating resources (Healthcare Professionals) to attend patients to provide care in their homes. To be a resourceful problem solver that utilises the people and processes in place to provide an excellent level of patient care. To be adaptable and positive to embedding any changes into the functions of the Operations Centre. To embrace feedback using it as a learning opportunity to further develop your skills and knowledge

To answer the telephone and process e-mails to deal with general queries/referrals received from the public, healthcare professionals and other partner organisations. To act in the role of Dispatcher, allocating resources (Healthcare Professionals) to attend patients to provide care in their homes. To be a resourceful problem solver that utilises the people and processes in place to provide an excellent level of patient care. To be adaptable and positive to embedding any changes into the functions of the Operations Centre. To embrace feedback using it as a learning opportunity to further develop your skills and knowledge

Please view the attached Job Description and Person Specification documents for complete details regarding this post. When completing your application, please demonstrate how you meet the role criteria. We can also offer you many staff benefits to help support you which include: Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme Childcare Vouchers NHS pension scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants

To take responsibility for the operational management and leadership of the Memory Assessment & Management Services in Older People & Frailty Division. To provide leadership that ensures local service development and delivery in designated areas of responsibility reflects national policy, priorities, and best practice. To lead and assist in the continuous improvement of services through close working relationship with quality improvement and assurance lead in the division. To contribute to the planning, implementation and monitoring of the Trust and Divisional service plans. To be responsible for the operational management and leadership of the services within designated area of responsibility. To be responsible for ensuring that the services within designated area of responsibility deliver high quality, safe and supportive care to service users and their families. To be responsible for ensuring that all staff operate within mental health legislation. To be responsible for the management and control of designated budgets ensuring the effective use of finances and staffing resource. To be responsible for identifying financial pressures, cost improvements and effective use of resources within designated area of responsibility. To ensure that all staff are aware of policies, procedures and protocols and work within their framework. To manage HR issues in conjunction with the Team Co-Ordinators and HR and take remedial action where necessary. To manage complex professional/clinical competency and capability issues and take responsibility for implementation of any resultant actions for the individual or service. To lead on recruitment & retention of staff within designated area of responsibility. To participate on the Silver or tactical on call rota. To liaise with stakeholders to continue to develop the service To liaise with stakeholders to continue to develop the service.

To provide leadership to the healthcare team, empowering the team to perform with high levels of motivation and commitment To deliver a comprehensive integrated health service, ensuring assessment and planning appropriate courses of action including the use of different treatment approaches or referral to other agencies To develop, initiate and implement pro-active care pathways To ensure a coordinated approach working alongside patients, colleagues, and partners To provide consultation and advice across healthcare and seek out specialist support from the relevant care pathways relevant to the needs of individual patients To be actively involved in health promotion in the context of strategic planning, delivery of health promotion packages in partnership with other colleagues internal and external to Trust and in response to differing health care needs Be responsible for medicines management within the healthcare team in line with Trust requirements and work closely with prescribers and pharmacists To prepare and present Quality Schedule (QS) and Health and Justice Indicators of Performance (HJIP) data To prepare reports and contribute to Contract Review Meetings with NHSE/I/Home Office To develop processes and monitor patients in relation to Rule 32 of the Short-Term Holding Facility Rules To be responsible for the promotion of best practice that ensure the health, safety and security of self, patients and colleagues in accordance with local policies and procedures.

Do you thrive in a busy environment, having a wide range of different adminstration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. With You is all about working with our clients to find the right path for them to get back to where they want to be and you will be joining a amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it so why don't you apply to be part of something great! You will have experience of working in a fast paced office environment. We are looking for a positive and motivated candidate who is proficient with IT systems, highly organised with excellent time management, communication and customer service skills. Benefits Competitive salary 28 days annual leave, plus bank holidays An extra day off for your birthday or a special occasion of your choice Enhanced maternity, paternity and adoption leave 2 days paid volunteer leave per year Auto-enrollment into We Are With You's pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check. Additional Information Please note that this role may close early should sufficient applications be received, so early application is advised. As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. IND LP

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification. Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

What should you do next? Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

What should you do next? Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!