Total 51 job vacancies by NHS Jobs

Undertake stakeholder mapping and analysis to inform the development of quarterly comprehensive stakeholder engagement plans to ensure plans for the new Hillingdon Hospital are shaped and supported by key stakeholders Write communication and engagement strategies that will encourage involvement and understanding from all audiences. Manage the timely delivery of the communications and engagement work in coordination with the programme PMO and external partners. Engage with the public across Hillingdon to raise awareness and provide opportunities to be involved with the redevelopment plans. Deliver effective staff, Governor and Non-Executive Director (NED) engagement in conjunction with the Trust Communications team, as appropriate. Manage the programmes stakeholder relationships, providing regular updates, preparing briefings and identifying opportunities for involvement. Taking highly complex and sensitive information about the redevelopment and developing persuasive communications materials for different audiences. Development of editorial content such as the monthly newsletter, news articles and features, videos, campaign material and social media content. Ongoing management of the redevelopment website including updating of website Frequently Asked Questions (FAQs) in line with comments received via the online survey. Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. Please note that this vacancy may close early due to the amount of application's the vacancy receives.

Key Result Areas Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include: Transcription Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance. Outcomes, Results and Clinics - Tracking of results/ appointments and highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc, to ensure that RTT guidelines are achieved for patients. Specialty Specific Support - Providing a comprehensive secretarial support to the consultant surgeons whilst being the first point of call for patients, GPs, family members and other professional colleagues and organisations. - Regularly informing the Secretary Supervisor about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc - Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc Service Improvement - Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements. -As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. Team-working - To work cohesively with the Secretary Supervisor to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards - To cover colleagues during absences/annual/sick leave as directed. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. - Undertaking routine office duties including electronic note tracking, photocopying and filing of correspondence and results and maintenance of records. - Liaise with relevant team members to ensure that any process changes run smoothly and efficiently. - Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.

For further information about this role please see attached the job description and person specification.

Financial and contractual performance and financial reporting Responsibility for PCN financial performance Produce an annual statement of Income and expenditure for PCN auditors Provide quarterly financial reports to network practices Business Planning and PCN Strategy Development Lead the development of a 5 year strategic plan Support change and monitor practice PCN DES performance Identify new income streams and new services Support, develop and evaluate strategic development of all services Apply for PCN development funds and resources and support the network achieve its objectives. Support PCN development nationally and advise the Clinical Director and member practices on initiatives, policy development, best practice and funding streams Provide digital transformation leadership to the PCN, including production and implementation of a digital transformation strategy. Meetings Support all PCN meetings, lead and chair as required, ensure actions are completed and documents shared appropriately Act as PCN representative on countywide PCN Manager meetings and other relevant meetings with the ICB and other partners Act as point of contact for the Clinical Director and practices, screening communications and correspondence Encourage and foster effective working relationships between the PCN networks and other local healthcare networks Work with member practices to consolidate the network, promoting its ethos and values Attend county digital transformation meetings Bids/Contracts: develop, sign off and responses Review PCN service specifications, identify KPIs and key deliverables Prepare and present Business Cases to the PCN practices Work with member practices to ensure that all obligations under the agreement are met and network practices are fairly and equitably remunerated. Oversee performance dashboards and support practices to implement remedial actions where needed. Represent the interests of the network at contract meetings with other bodies such as the ICB Present data to member practices, PCN clinical leads, Clinical Director and other stakeholders related to network performance HR/Workforce planning Lead and manage HR, performance, development and appraisal of network staff with clinical support where required Manage workforce returns as required by NHS England/Gloucestershire ICB Lead on all PCN workforce planning and proposals for PCN Act as a line manager for relevant ARR roles Attend ARR staff team meetings as required. Liaise with Practices about PCN-funded practice staff Communication and Engagement Maintain effective and timely communication with network practices, clinical director and network employees Communicate with network practices, ICB and other stakeholders, and promote the identity and ethos of the network Communicate effectively with public groups, patients and carers Enable and encourage sharing of good practice across the network Oversee alignment of digital options for service delivery across the PCN Digital Transformation Identify opportunities for transformation activities, utilising access and Population Health Management data to tackle inequalities and supporting practices to deliver change, improving systems for enhancing patient care Link with the ICB and ICS teams within Gloucestershire, as well as NHSE regionally and nationally, to ensure the PCN maximises opportunities available for quality improvement and digital transformation to maximise funding and resources Plan, co-ordinate and directly support the delivery of transformation activity in general practice within the PCN with a view to improving patient access, quality and continuity of care, staff and patient satisfaction, and the efficiency and sustainability of general practice services. This job description is intended to be a guide to the scope and the responsibilities of the post and is not exhaustive. There may be other duties required of the post holder commensurate with the position as the PCN develops. The job description will be subject to regular review and amendments as necessary in consultation with the post holder. Key working relationships PCN Team Clinical Director Practice Managers Lead GPs Additional roles staff (Pharmacists, Pharmacy Technicians, Care Coordinators, Social prescribers, Mental Health Practitioners) Other network employees ICS colleagues: Primary Care Contracting Team Integrated Community Teams Integrated Locality Partnership Care Homes Other Primary Care Networks Forest of Dean District Council/Publica (Social Prescribing Service)

Service Delivery Responsible for operational delivery of the transformation programme on a day to day basis, Implement changes to clinical care packages following assessment of pathways within the transformation programme, Lead on clinical service development problem solving and identification of solutions in a structured way. Support in the delivery of the programme approach and gaining buy in from key stakeholders. Manage and facilitate workshops using best practice approaches. Responsible for communicating service-related information to senior managers, staff, external agencies and the public. You will support services to transform in line with national policy. You will be expected to give regular presentations and use a wide range of communication skills to discuss sensitive changes to teams, job roles and responsibilities as well as changes to clinical practice. Oversee all workforce management requirements including recruitment, disciplinary, grievance, PDR, talent management etc. This may include providing disciplinary outcomes, commencing performance management processes and managing organisational change projects Alongside colleagues, identify areas for improvement and best practice for wider application and promoting the adoption of new ways of working. Be able to adjust as necessary to respond to internal and external change Work alongside the CMHT Programme Implementation Manager, Service Director, Deputy Service Director and other Operational Leads and stakeholders such as Primary Care Networks (PCNs) to ensure that services are of a high quality, help to improve the outcomes for patients and meet all standards for safety; ensuring that these can be demonstrated Work with the CMHT Programme Implementation Manager, Service Director, Deputy Service Director and other Operational Leads to ensure governance and compliance with Trust policies Ensure designated services within portfolio have a comprehensive and up to date business continuity and transformation plan. Supporting the redesign of patient pathways that meet the needs of the local population, provide best value for money and meet organisational and/or national strategic objectives.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

Please see the attached job description and person specification for more information on the main responsibilities of this vacancy.

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Job Summary This is a key role within the Children, Maternity and Personalised Care team within Gloucestershire Integrated Care Board (ICB) Directorate of Integrated Commissioning. The role is essential in supporting system wide collaborative working to facilitate the delivery of multi-priority work streams identified specifically by the Childrens Clinical Programme Group. This role will undertake and lead on service improvement projects for children and young people, delivering Integrated Care System (ICS) priorities and supporting the delivery of new care pathways, service improvements and new models of care, with the support of with senior colleagues. The Senior Project Manager will directly contribute to improving the health and wellbeing for our population and ensuring the sustainability of our local services. The post holder will work collaboratively with stakeholders, both inside and outside of the NHS to implement change and make improvements to both service delivery, outcomes and experience for children, young people and their parents/carers. This could be in the form of developing new care pathways or models of care. The Senior Project Manager, supported by the Deputy Director, Associate Directors and Senior Commissioning Programme Managers, will contribute expertise and knowledge on implementation and sustainability of programmes to ensure change plans are embedded within services and deliver the expected outcomes. Maintaining strong working relationships across organisational boundaries and ensuring successful project delivery are pivotal aspects to this role. The post holder will ensure that their workstream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery. The above is only an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation and the post holder will be required to work flexibly throughout the wider team as needs dictate.

Finance: To work alongside the PCN Management Team and Practices to continue the development of the financial governance and processes. To monitor and check the accuracy of the any submissions for Enhanced Services, Contractual requirements on behalf of the PCN and ensure that all claims are submitted on a monthly and quarterly basis. Working with the PCN management team ensure that PCNs physical and financial resources are managed and maintained for maximum effectiveness through Ensuring financial risks are recognised and appropriate action taken Monitoring expenditure and identifying significant deviations from plan Planning and monitoring income and cash flow to ensure that income is maximised and that funds are available as required Ensuring all claims are submitted in good time and payment made Ensuring the practices allocation of resources if fair and equitable Present financial plans, monitoring information and reports to PCN as required. Process and Policy Ensure PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance. To review and develop PCN policies and procedures. Oversee the PCN TPP Hub and interoperability with EMIS Web. HR and Communication Support Practice Managers in the line management of ARRS roles Lead on recruitment, induction and training for PCN roles With the PCN Management Team and Practices develop the PCN wide services Lead communications with PCN Staff and Practices. Working Relationships: To work as a flexible member of PCN providing support to other team members when necessary To take an active role in the development and embedding of PCNs culture, values and reputation as providers of high quality services Encourage supporting staff to collaborate through sharing information and intelligence across different activities.

Job purpose The post holder will need to establish immediate credibility within the organisation and be able to develop and maintain effective working relationships at operational and senior management levels. The post holder will hold responsibility for delivery of the statutory targets within this area Deal efficiently and competently on a daily basis with complex administrative tasks often with tight deadlines. Require the post holder to proactively manage the CDC and provide support across all sites as required. Line manage, induct, develop and support admin team. You will be responsible for day-to-day operational management of the service Being the first point of contact, provide non-clinical advice and exercise own judgement when dealing with enquires and independently communicate effectively on behalf of the team to service users and other professionals. Deal professionally and promptly with telephone enquiries, taking and processing messages accurately and maintaining confidentiality at all times as per the Message Taking Policy and ensuring standards for customer services excellence are met. Monitoring the generic email inbox and actioning in a timely manner. Manage and prioritise own administrative support. Stationery and equipment management including ordering and monitoring supplies. Book and accurately record notes and actions of meetings. Attendance and chairing, where appropriate departmental meetings including the teams Operational meetings and other administrative meetings. To undertake other administrative duties commensurate with this grade of post in agreement with the relevant line managers. To provide cross site cover to support the needs of the service as and when required; this may include travel to other bases. Demonstrate daily duties to and less experienced staff to support their induction. Fire warden duties including keeping up to date with Trust training. Maintaining a database system for the stock take. Have knowledge of the lone working policies and procedures and maintain team contact information. Complete the daily administrative functions. To manage any risks or adverse events/near misses Carry out smartcard. Deal with phone calls ensuring all calls are dealt with in a polite, pleasant and professional manner. Maintain high quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date. Manage sickness within the teams and arrange appropriate cover Manage booking of the rooms available in CDC via Bookwise and Radiology activity in CRIS Generate and provide regular compliance reports to the General Managers, Deputy and Director Ops for the Division Develop independent strategic planning in order to deliver change initiatives and process efficiencies Support all specialities involved with CDC The post holder must be able to effectively interpret and understand complex data and information to inform decision making processes. Working with the Radiology management team to ensure the CDC is compliant with relevant legislation, including radiation protection regulations Ensure governance processes are robust, and information flows between services. Ability to analyse performance data to identify areas for improvement Proficient in the use of MS Word, Excel, PowerPoint, Access and other project management software to enable production of high-quality reports for the Divisional and Trust Boards and other audiences Communications and Working Relationships General Management within the Division of D&S and OPD Project Managers and Project Support Managers across the Trust Divisional Directors and Clinical Directors Departmental Lead Nurses Directorate Teams Information, Finance and Information Technology staff Staff and Managers of the Clinical Commissioning Groups. General conditions Confidentiality: In the course of your employment, you may have access to, see or hear confidential information concerning the medical or personal affairs of patients and or staff. Unless acting on the instruction of an authorised officer, on no account must such information be divulged or discussed except in the performance of normal duties. Breaches of confidence, including improper passing of registered computer data, will result in disciplinary action, which may lead to dismissal. You should be aware that regardless of any action taken by your employing authority, a breach of confidence could result in a civil action for damages. In addition, records, including VDU screens and computer printouts of registered data must never be left in such a manner that unauthorised persons can obtain access to them. Written records must either be destroyed or retained in safe custody when no longer required, VDU screens should always be cleared when unattended. Terms and Conditions of Service:The principle terms and conditions of your appointment will be those set out in the Agenda for Change national agreement as amended from time to time by the NHS Staff Council. These terms and conditions are set out in the NHS Terms and Conditions of Service Handbook, which is available on the Trusts intranet and NHS Employers web site. Health and Safety:It is the duty of every employee to work in such a way that accidents to themselves and to others are avoided, and to co-operate in maintaining their place of work in a tidy and safe condition, thereby minimising risk. Employees will, therefore, refer any matters of concern through their respective line managers. Data Quality:As part of your employment you may be required to record Patient Information (computerised or on paper). You have a responsibility to ensure that information is entered accurately, completely and consistently. It is particularly important that patients demographic details are kept up to date. Problems should be reported to your manager. No Smoking Policy:Gloucestershire Hospitals NHS Foundation Trust operates a no smoking policy. Smoking is not permitted anywhere within the buildings and grounds of all Trust sites. These restrictions include all areas up to the boundaries of all sites. This job description is not intended to form part of the contract of employment or to be a complete list of duties and responsibilities, but is a good guide for information to the job. It will be periodically reviewed in the light of developing work requirements in the department. The officer in the post will be expected to contribute to that review.

Please see attached Job Description and Person Specification for a full list of responsibilities and role requirements.

Key responsibilities This Team Leader role will involve the full assessment of mental health care needs of patients in the community who have been referred to the HTS as they are in crisis/ prevention of admission/ supporting discharge from acute inpatient ward. The role will also gatekeep admissions to Oak Tree ward within working hours The role will facilitate/ oversee HTS urgent response to incoming crisis calls and referrals from Admin/ Triage Lead and will fulfil the role of shift co-ordinator and facilitate incoming phone calls to HTS from patients and their support networks. The team leader will facilitate home visits or respond to need for urgent review in patients own home. They will carry their own caseload of clients and be expected to assess and monitor patients open to the HTS, acting as a resource and taking the lead in the management and delivery of services where appropriate. This post will have a vital leadership role; acting as a role model for others, in communicating and maintaining good working relationships between the different services within OA and the further physical and mental health services. The postholder will take on the full line management responsibilities of a number of staff members within the Home Treatment Service. The postholder will also be the nominated deputy for the Matron of Older Adult Mental Health Service and will provide managerial support to staff within the team. They will also ensure that all services within their area are fully CQC compliant.

The post holder will support the work of the LD and ASC Transforming Care Programme by providing a case co-ordination and management function to bring together all agencies involved in the delivery of specialist LD/MH ASC placements, both in the community and inpatient settings, locally and out of county. To support the application of the commissioning cycle through operational application of activities such as procurement, quality assurance, service improvement and development, and safeguarding. Provision of advice on future models of commissioning for individuals with complex, enduring and treatment-resistant mental health issues and forensic risk profiles. Provision of professional advice and clinical expertise to commissioners when considering specialist inpatient placements. Working with commissioned inpatient services to support service improvement and patient safety initiatives, and advising all other professionals involved in the process of ensuring safe patient discharge. To further develop a check and challenge function in the ongoing monitoring and management of specialist mental health, learning disabilities and ASC inpatient placements. Assume a key reviewing role in the nationally mandated Care and Treatment Review (CTR) process and associated quality assurance processes for individuals with learning disabilities placed in inpatient settings. Provision of professional advice and clinical expertise to enable active discharge planning and pathways for those individuals who are subject to Ministry of Justice detention.

To ensure that customers are provided with ad-hoc instructions and advice in the basic use of ICT hardware and software in accordance with standard operating procedures. To oversee the monitoring of application Interfaces, in accordance with agreed Service Desk management arrangements To communicate with external suppliers for software or hardware support To enable remote network access for staff following Standard Operating Procedures (SOPs), registering access using the Service Desk system To assist in maintaining the accuracy of the ICT Service Desk Database by following Standard Operating Procedures. To ensure that all breaches of system access, theft or loss of equipment are notified immediately to the ICT Security Manager and Information Governance Manager for investigation To assess staffs present or future computer or training needs, escalating to the appropriate team/department for assistance. To ensure that calls are prioritised and passed to the various support groups within the Department. To communicate information clearly and effectively to management relating to any issues that operationally affect the running of the department. To manage the physical and electronic security of the IT Office following Standard Operating Procedures. To ensure that Service Desk staff have sufficient information and training to assess the criticality of incidents and alert the on-call manager/engineer in the event of a system failure when working alone or out-of-hours. To contribute towards system and process development with the aim of improving service delivery & support which may involve IT projects or other Trust initiatives. To line manage the team of Service Desk Analysts managing performance on a regular basis and ensuring that appraisals and one-to-one meetings take place in accordance with Trust policy. Plan the delivery of operations to ensure that the agreed shift rota is sufficient to cover the demand from users. To identify the resourcing requirements of the Service Desk function and negotiate these with the Operations Manager and Associate Director of ICT. To develop key performance indicators and statistical information regarding activities of the Service Desk function in order to measure and monitor effective delivery To analyse and report on trends in respect of customer requirements and to develop and implement action plans to address these To recommend changes to standard operating policies and procedures in relation to the Service Desk To have a flexible approach to working hours. To view the main responsibility, please see the attached the Job Description and Person Specification