Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer 

• Competitive salary

• Paid vacation/holidays/sick time - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities With outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us Out:  A Day in a Life at Johnson Controls

What you will do 

Johnson Controls is a global leader in the design, manufacture, installation, and service of a comprehensive array of networked and integrated fire alarm and suppression, security, and communications systems. Our continued success and growth has produced a need for a SSE, Service Sales Executive. The primary function of this position is to promote and sell service agreements for commercial building systems products to include fire alarm, suppression, sprinkler, security, sound, communication and inspections. Determine customer needs and develop sales strategies to meet those objectives. Close sufficient sales to meet sales plan objectives. Develop a positive ongoing relationship with customers. Develop and maintain an active proposal backlog that will support the sales plan. Conduct building surveys to support the development of estimates.  

How you will do it 

• Establish contact with prospect and qualify potential buyers of service contracts by scheduling sales calls, following up of leads and utilizing outlined marketing strategies. 

• Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings. 

• Close sufficient sales to meet sales plan objectives. 

• Develop and maintain an active proposal backlog that will support achieving the designed sales plan. 

• Conduct building surveys to support the development of estimates. 

• Maintain correct and complete records of all sales related activities. 

• Submit all required sales reports, expenses, competitive activity and correspondence in an accurate and timely manner. 

• Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer loyalty. 

• Support the service department to generate leads for service or equipment/device upgrades. 

• Performs other duties as required. 

What we look for  

Required 

• Must have ability to handle a variety of situations encountered during sales process.  

• Must be able to work with minimal supervision.  

• Excellent communication skills.  

• Must have the ability to persuade and close sales and handle a variety of situations encountered during sales process and disciplined to work with limited supervision.  

Preferred 

• Bachelor degree in a technical or business discipline preferred or equivalent experience.  

• One to three years of sales experience in a related business with a proven successful record of accomplishment that is verifiable.  

#LI-AA2

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

What you will do

The Fire Alarm Service Technician will receive service calls from the Service Resource Center including a brief description of equipment/system malfunctions, contact customer representatives and ascertain equipment/systems problems, diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

How you will do it

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.

• Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.

• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.

• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.

• Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.

• Obtain customer signature upon completed service call assignment.

• Participate in a scheduled on-call rotation.

• Help to train or mentor others on the service team.

• Overnight travel may be required.

• Perform other duties as assigned.

What we look for

Required:

• High school diploma or equivalent.

• Minimum of six (6) years of experience in low voltage electrical systems including Fire/Life Safety systems, Access Control, Nurse Call and Paging systems.

• State of Washington Fire Alarm License or must obtain license within first three months of employment.

• NICET Level II certification or must obtain certification with first three months of employment.

• Experience in reading and interpreting blueprints, submittals and operational/product manuals.

• Knowledge of test equipment, multimeter, digital analyzer, and commissioning devices.

• Maintain truck inventory to ensure timely response to customer needs.

• Ability to travel up to 30% of the time.

• Ability to work flexible hours including weekends to meet customer requirements.

• Overnight travel may be required.

• Valid driver's license with an excellent driving record.

• Ability to pass a pre-employment background check and drug test.

• Ability to follow verbal and written instructions.

• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift Equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

• Demonstrate a high level of customer service.

• Ability to adhere to, implement and follow safety guidelines and procedures at all times.

• Strong organizational skills, positive attitude and an ability to learn quickly.

HIRING HOURLY RANGE: $32-$42 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

• Competitive Starting Pay

• Paid Training

• Global Advancement Opportunities

• Company Vehicle (as applicable)

• Referral Bonuses

• Comprehensive Benefits

• Medical/Dental/Vision insurance

• Health Savings Account (HSA)

• Life Insurance

• 401(k) savings plan with company match

• Short-Term and Long-Term Disability

• Employee Assistance Program

• Wellness Program

• And More! 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including 401K, medical, dental, and vision care – available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• Company vehicle, tools, and equipment provided to complete all jobs. •
• Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot).

What you will do:

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Responsible for contacting customer representative and ascertain equipment/systems problems.
• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
• Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
• Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
• Obtain customer signature upon completed service call assignment.
• Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.
• Perform other duties as assigned.

What we look for:

Required

• 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
• NICET Level II certification
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals. Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
• High School Diploma or equivalent
• Ability to follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
• Ability to work flexible hours including weekends to meet customer requirements.
• Overnight travel may be required.
• Demonstrate a high level of customer service.
• Maintain truck inventory to ensure timely response to customer needs.
• Ability to adhere to, implement, and always follow safety guidelines and procedures
• Strong organizational skills, positive attitude, and ability to learn quickly.
• Possess a valid driver’s license and driving record that meets company requirements.
• Able to pass a pre-employment background and drug test.
• Retain any licenses that are required by National, State and Local codes.
• Completion of SimplexGrinnell 4120 Network training within 12 months  

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

What you will do 

In this role you will help save lives by assisting in the service and maintenance of fire sprinkler systems.  You will also be stepping onto a noble career path - to be a life safety professional.  

Helpers are responsible for assisting the Lead Fire Sprinkler Fitter with conducting service, maintenance and repairs on Sprinkler and Suppression life safety product lines.  Johnson Controls will take an active role in laying out a training and development program for Sprinkler Helpers to help them begin the apprenticeship program, achieve NICET certifications and get promoted to higher levels of responsibility in our organization and in the fire industry.  

How you will do it 

• Assisting Lead Sprinkler Fitter in performing repairs, maintenance and testing of fire sprinkler systems and associated devices to make sure they are fully functional and operational 
• Learn and follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, ect., in order to diagnose and repair equipment/system.   
• Complete Inspection reports and repair documents with proper coding through communication devices such as smartphone, laptop computers and/or hard copy 
• Follow and maintain a highly structured service schedule 
• Perform duties with the safety of yourself and your colleagues and customers in mind 100% of the time 
• Perform other duties as assigned 

What we look for 

 Required 

• High School Diploma or equivalent required 
• Demonstrate a high level of customer service 
• Able to work well with others 
• Self-starter who can eventually work with little to no supervision 
• Strong organizational skills, positive attitude, and an ability to learn quickly 
• Basic computer skills – Microsoft (Excel, Word, Outlook) along with Smartphone skills  
• Able to follow verbal and written instructions 
• Capable of performing physical labor to include carrying and moving equipment and tools up to 70 lbs. 
• Must be able to climb ladders and willing to work with scaffolding and high lift equipment up to 40 feet. Understanding this may include working within ducts, crawl spaces, above ceilings etc.  
• Able to work flexible hours including alternate shifts or weekends to meet customer requirements 
• Able to adhere to, implement, and always follow safety guidelines and procedures 
• Able to participate and successfully complete the apprenticeship program 
• Possess a valid driver’s license and driving record that meets company requirements 
• Able to pass a pre-employment background and drug test 

Preferred  

• Experience in reading and interpreting blueprints, diagrams, schematics, submittals and operational/product manuals (this can be taught to employee in first 12 months).  
• Understands the importance of providing quality service, inspection and technical installation support. 
• Experience with hand tools (this can be taught to employee in first 12 months) 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

What you will do 

In this role you will help save lives by assisting in the service and maintenance of fire sprinkler systems.  You will also be stepping onto a noble career path - to be a life safety professional.  

Helpers are responsible for assisting the Lead Fire Sprinkler Fitter with conducting service, maintenance and repairs on Sprinkler and Suppression life safety product lines.  Johnson Controls will take an active role in laying out a training and development program for Sprinkler Helpers to help them begin the apprenticeship program, achieve NICET certifications and get promoted to higher levels of responsibility in our organization and in the fire industry.  

How you will do it 

• Assisting Lead Sprinkler Fitter in performing repairs, maintenance and testing of fire sprinkler systems and associated devices to make sure they are fully functional and operational 
• Learn and follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, ect., in order to diagnose and repair equipment/system.   
• Complete Inspection reports and repair documents with proper coding through communication devices such as smartphone, laptop computers and/or hard copy 
• Follow and maintain a highly structured service schedule 
• Perform duties with the safety of yourself and your colleagues and customers in mind 100% of the time 
• Perform other duties as assigned 

What we look for 

 Required 

• High School Diploma or equivalent required 
• Demonstrate a high level of customer service 
• Able to work well with others 
• Self-starter who can eventually work with little to no supervision 
• Strong organizational skills, positive attitude, and an ability to learn quickly 
• Basic computer skills – Microsoft (Excel, Word, Outlook) along with Smartphone skills  
• Able to follow verbal and written instructions 
• Capable of performing physical labor to include carrying and moving equipment and tools up to 70 lbs. 
• Must be able to climb ladders and willing to work with scaffolding and high lift equipment up to 40 feet. Understanding this may include working within ducts, crawl spaces, above ceilings etc.  
• Able to work flexible hours including alternate shifts or weekends to meet customer requirements 
• Able to adhere to, implement, and always follow safety guidelines and procedures 
• Able to participate and successfully complete the apprenticeship program 
• Possess a valid driver’s license and driving record that meets company requirements 
• Able to pass a pre-employment background and drug test 

Preferred  

• Experience in reading and interpreting blueprints, diagrams, schematics, submittals and operational/product manuals (this can be taught to employee in first 12 months).  
• Understands the importance of providing quality service, inspection and technical installation support. 
• Experience with hand tools (this can be taught to employee in first 12 months) 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

What you will do 

In this role you will help save lives by assisting in the service and maintenance of fire sprinkler systems.  You will also be stepping onto a noble career path - to be a life safety professional.  

Helpers are responsible for assisting the Lead Fire Sprinkler Fitter with conducting service, maintenance and repairs on Sprinkler and Suppression life safety product lines.  Johnson Controls will take an active role in laying out a training and development program for Sprinkler Helpers to help them begin the apprenticeship program, achieve NICET certifications and get promoted to higher levels of responsibility in our organization and in the fire industry.  

How you will do it 

• Assisting Lead Sprinkler Fitter in performing repairs, maintenance and testing of fire sprinkler systems and associated devices to make sure they are fully functional and operational 
• Learn and follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, ect., in order to diagnose and repair equipment/system.   
• Complete Inspection reports and repair documents with proper coding through communication devices such as smartphone, laptop computers and/or hard copy 
• Follow and maintain a highly structured service schedule 
• Perform duties with the safety of yourself and your colleagues and customers in mind 100% of the time 
• Perform other duties as assigned 

What we look for 

 Required 

• High School Diploma or equivalent required 
• Demonstrate a high level of customer service 
• Able to work well with others 
• Self-starter who can eventually work with little to no supervision 
• Strong organizational skills, positive attitude, and an ability to learn quickly 
• Basic computer skills – Microsoft (Excel, Word, Outlook) along with Smartphone skills  
• Able to follow verbal and written instructions 
• Capable of performing physical labor to include carrying and moving equipment and tools up to 70 lbs. 
• Must be able to climb ladders and willing to work with scaffolding and high lift equipment up to 40 feet. Understanding this may include working within ducts, crawl spaces, above ceilings etc.  
• Able to work flexible hours including alternate shifts or weekends to meet customer requirements 
• Able to adhere to, implement, and always follow safety guidelines and procedures 
• Able to participate and successfully complete the apprenticeship program 
• Possess a valid driver’s license and driving record that meets company requirements 
• Able to pass a pre-employment background and drug test 

Preferred  

• Experience in reading and interpreting blueprints, diagrams, schematics, submittals and operational/product manuals (this can be taught to employee in first 12 months).  
• Understands the importance of providing quality service, inspection and technical installation support. 
• Experience with hand tools (this can be taught to employee in first 12 months) 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer:

• Competitive Pay
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Check us out: A Day in the Life of the Building of the Future - https://youtu.be/pdZMNrDJviY]

What you will do:

The candidate will maintain and grow a route servicing existing fire extinguisher, kitchen hood, e-light and pre-engineered and possibly engineered gas system customers. Inspect, service, repair and install 2 or more suppression product lines, emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety requirements and manufacturer's specifications.

How you will do it:

• Make recommendations based on manufacturer's specification and state/local codes.  
• Identify deficiencies. Quote, sell, and repair on-site.  
• Up-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.  
• Sell new accounts on the route based on the same compliance criteria.  
• Meet or exceed quotas set forth by the direct supervisor.  
• Call on potential customers to offer suppression products and services.

What we look for:

• Completion of High School diploma or equivalency. 
• A valid motor vehicle license is required. 
• Proven mechanical proficiency and basic computer knowledge. 
• Ability to transport equipment and tools weighing up to 40 lbs. 
• Ability to work in restricted areas and adept at maneuvering ladders. 
• Ability to demonstrate a high level of customer service. 
• Effective communication skills with both internal and external customers 

Preferred

• Previous experience in the Fire Protection industry preferred. 
• Knowledge of NFPA standards and dangerous goods is an asset. 

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

HIRING HOURLY RANGE: $21.00 - 28.00 USD Annual (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer:

• Competitive pay.
• Paid vacation, holidays, and sick time - 10 days of vacation for the first year (plus sick time).
• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot).

 What you will do

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper, and CPVC0, dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, medication notices, etc. to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
• Participate in a scheduled on-call rotation. Perform other duties as assigned.

 What we look for

 Required

• 2-5 years of documentation experience in Fire Sprinkler/Suppression industry.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• High school diploma or equivalent required.
• Ability to follow verbal and written instructions.
• Ability to work independently or in a team environment.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to work flexible hours including weekends to meet customer requirements.
• Able to participate in an on-call rotation schedule.
• Some overnight travel may be required.
• Demonstrate a high level of customer service.,
• Maintain truck inventory to ensure timely response to customer needs.
• Ability to adhere to, implement, and always follow safety guidelines and procedures.
• Strong organizational skills, positive attitude, and ability to learn quickly.
• Possess a valid driver’s license and driving record that meets company requirements.
• Able to pass a pre-employment background and drug test.
• NICET Level II desired.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.