Total 39 job vacancies by Serco Limited

Location: Gatwick Immigration Centre
Location: Gatwick Immigration Centre
Type: Full-Time (40hrs), Perm (see advert below for more details)
Salary: up to £31,153 (upon successful completion of your 6-month probationary period)

Working at Gatwick Immigration Centre as a Detention Custody Officer (DCO) for Serco is more than just a job, it’s the chance to be a part of something great; join a work family where you are valued and the work you do makes a difference every day. In addition to immense job satisfaction in a rewarding career, we also offer:

- Starting salary £28,063, rising to £31,153 (upon successful completion of your 6-month probationary period)
- Full training provided, you’ll complete a in depth 7-week training course with the opportunity to shadow experienced staff, giving you a real taste of life on the job;
- Free onsite parking; paid breaks when on night shifts; subsidised meals; full uniform provided.
- Serco benefits including pension match up to 6%, 28 days leave (inclusive of bank holidays)
- Perks including Blue Light cards and further employee discounts across hundreds of high street shops for fashion, hospitality, attractions, holidays, electronics and gaming supplies and much more
- Access to career long learning and development opportunities
- The chance to make a positive difference in a company passionate about diversity and inclusion


At Gatwick Immigration Centre we offer both job stability & job security, as well as career development pathways for you to transition into operational management roles. The centre is open 24/7 and you’ll cover various shift patterns, but we do operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you love (we typically work on average 12-hour shifts, 4 days per week on a rota basis).

Please note that this position is based at Gatwick Immigration Removal Centre, which has very limited public transport options. Due to the nature of our shift patterns, we strongly encourage applicants to consider their commute time and transportation options before applying. Some commutes within a 25-30 mile radius can take up to 1.5 hours during peak traffic times. Therefore, we recommend that candidates live within a 30 mile radius of the IRC to maintain punctuality, work-life balance, and job satisfaction

The DCO role is varied, and you’ll be at the forefront of ensuring that the arrival process for detainees is as worry-free as possible and ensure they access the support they need throughout their detention. This will include a range of on-site services that you’ll help to supervise and promote, including healthcare, welfare, faith and cultural provisions, education and recreation activities. Central to this is how you communicate with detainees; you’ll form supportive and appropriate relationships with detainees throughout their detention.

Detainees come from all walks of life, and we treat them all with fairness and respect. You may experience some challenging situations or unwanted behaviour, but you’ll be fully equipped to handle this through the training provided prior to starting your new role.

What do you need to do the role?
Our current DCO’s come to us with different work & life experiences, from retail to healthcare, to call centres and taxi drivers; others are ex-military, police, and security services personnel! What you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others – the rest you will learn during your 7-week training course and experienced colleagues.

You’ll need be reasonably fit and have a good educational level of English and Maths, as report writing & numerical abilities are a key part of the role.

Our recruitment process:

- Completion of online application form
- A 1-hour virtual interview via Microsoft Teams, you’ll be assessed against our criteria (competency-based questions, role play & written exercise) it will also be an opportunity for you to ask questions to get a clear understanding of the role.
- If successful, you will be required to complete a mandatory 9-week training course. No annual leave can be taken during this period.


What else do I need to know?

- This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office.


- You will be required to obtain Home Office CTC & Enhanced DBS with adult and child barring vetting clearances (which required 5 years of checkable history)


Visit us here to view all of our other roles at Gatwick Immigration Centre.


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco supports fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).

Proud member of the Disability Confident employer scheme

Location: Woking, Surrey
Hours: 40 Hours
- Monday
- Friday Flexible Hours Salary: £38,000 per annum

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world.

Our Environmental Services business has seen extraordinary nationwide growth over the last few years, and we`re looking for a Tree Surveyor to help us continue to deliver a first-class service.

Job Purpose
To work as part of the operational team providing arboriculture support and technical experience, including the use of specialist IT systems to assist with the management, inspection and control of tree stock from inspections through to completion of maintenance.

Key Responsibilities
Reporting to the Environmental Technician the Tree Surveyor will be responsible for the administration and support of the organisation's asset management system, PSS (trees). Using the system, to undertake surveys and specify necessary works to be issued to the term contractor, generate regular management reports and statistics, as well as producing prioritised work plans and progress monitoring. You will be confident in undertaking tree surveys for risk management purposes, recording observations and making work recommendations.
Respond to customer enquiries, undertaking site meetings and site inspections in order to answer the queries within corporate guidelines. A high standard of accuracy, quality and customer care shall be maintained at all times to ensure that services are delivered, and any problems resolved within the terms of the Service Level Agreement.

Person Specification
Skills/Abilities
· Numerate and literate to good standard. GCSE grade A-C / O level.
· Well organised, self-motivated and able to prioritise a changing workload to meet deadlines.
· Good IT skills including Excel, Powerpoint, MS Word, and email.
· Excellent observation and decision-making skills able to make expert recommendations on tree issues
· Excellent communication skills in verbal and written form.
· Ability to maintain and build upon third party, internal and external relationships in line with Council policies. (desirable)
· Experience at presenting tree information in a formal environment such as a committee meeting (desirable)

Knowledge
· Knowledge of and competency using databases such as PSS (Trees) and GIS systems, Kaarbon Tech (not essential)
· Carryout tree inspections and provide written reports.
· Identify and take the appropriate action to deal with defected or failing trees.
· Understanding of frontline operational services, ideally to include tree, parks and playground services.
· Understanding the principles of performance and compliance management
· Demonstrable previous relevant industry experience is desirable.

Qualifications
· GCSE Maths & English
· Technical Certificate Arboricultral Association Level 3 or equivalent
· Full UK Driving Licence

Personal
· Must possess excellent interpersonal and communication skills.
· Must have ability to work as part of a team to achieve the company goals.
· Must have a flexible ‘’Can Do’’ approach to support the smooth running of the services.
· Ability to work under pressure and deliver demanding objectives.
· Willingness to undertake further training.


What we offer

- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
- 20 days annual leave plus bank holidays


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.




About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Location: Woking, Surrey
Hours: 40 Hours
- Monday
- Friday Flexible Hours Salary: £38,000 per annum

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world.

Our Environmental Services business has seen extraordinary nationwide growth over the last few years, and we`re looking for a Tree Surveyor to help us continue to deliver a first-class service.

Job Purpose
To work as part of the operational team providing arboriculture support and technical experience, including the use of specialist IT systems to assist with the management, inspection and control of tree stock from inspections through to completion of maintenance.

Key Responsibilities
Reporting to the Environmental Technician the Tree Surveyor will be responsible for the administration and support of the organisation's asset management system, PSS (trees). Using the system, to undertake surveys and specify necessary works to be issued to the term contractor, generate regular management reports and statistics, as well as producing prioritised work plans and progress monitoring. You will be confident in undertaking tree surveys for risk management purposes, recording observations and making work recommendations.
Respond to customer enquiries, undertaking site meetings and site inspections in order to answer the queries within corporate guidelines. A high standard of accuracy, quality and customer care shall be maintained at all times to ensure that services are delivered, and any problems resolved within the terms of the Service Level Agreement.

Person Specification
Skills/Abilities
· Numerate and literate to good standard. GCSE grade A-C / O level.
· Well organised, self-motivated and able to prioritise a changing workload to meet deadlines.
· Good IT skills including Excel, Powerpoint, MS Word, and email.
· Excellent observation and decision-making skills able to make expert recommendations on tree issues
· Excellent communication skills in verbal and written form.
· Ability to maintain and build upon third party, internal and external relationships in line with Council policies. (desirable)
· Experience at presenting tree information in a formal environment such as a committee meeting (desirable)

Knowledge
· Knowledge of and competency using databases such as PSS (Trees) and GIS systems, Kaarbon Tech (not essential)
· Carryout tree inspections and provide written reports.
· Identify and take the appropriate action to deal with defected or failing trees.
· Understanding of frontline operational services, ideally to include tree, parks and playground services.
· Understanding the principles of performance and compliance management
· Demonstrable previous relevant industry experience is desirable.

Qualifications
· GCSE Maths & English
· Technical Certificate Arboricultral Association Level 3 or equivalent
· Full UK Driving Licence

Personal
· Must possess excellent interpersonal and communication skills.
· Must have ability to work as part of a team to achieve the company goals.
· Must have a flexible ‘’Can Do’’ approach to support the smooth running of the services.
· Ability to work under pressure and deliver demanding objectives.
· Willingness to undertake further training.


What we offer

- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
- 20 days annual leave plus bank holidays


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


Location: Woking, Surrey
Hours: 40 Hours
- Monday
- Friday Flexible Hours Salary: £38,000 per annum

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world.

Our Environmental Services business has seen extraordinary nationwide growth over the last few years, and we`re looking for a Tree Surveyor to help us continue to deliver a first-class service.

Job Purpose
To work as part of the operational team providing arboriculture support and technical experience, including the use of specialist IT systems to assist with the management, inspection and control of tree stock from inspections through to completion of maintenance.

Key Responsibilities
Reporting to the Environmental Technician the Tree Surveyor will be responsible for the administration and support of the organisation's asset management system, PSS (trees). Using the system, to undertake surveys and specify necessary works to be issued to the term contractor, generate regular management reports and statistics, as well as producing prioritised work plans and progress monitoring. You will be confident in undertaking tree surveys for risk management purposes, recording observations and making work recommendations.
Respond to customer enquiries, undertaking site meetings and site inspections in order to answer the queries within corporate guidelines. A high standard of accuracy, quality and customer care shall be maintained at all times to ensure that services are delivered, and any problems resolved within the terms of the Service Level Agreement.

Person Specification
Skills/Abilities
· Numerate and literate to good standard. GCSE grade A-C / O level.
· Well organised, self-motivated and able to prioritise a changing workload to meet deadlines.
· Good IT skills including Excel, Powerpoint, MS Word, and email.
· Excellent observation and decision-making skills able to make expert recommendations on tree issues
· Excellent communication skills in verbal and written form.
· Ability to maintain and build upon third party, internal and external relationships in line with Council policies. (desirable)
· Experience at presenting tree information in a formal environment such as a committee meeting (desirable)

Knowledge
· Knowledge of and competency using databases such as PSS (Trees) and GIS systems, Kaarbon Tech (not essential)
· Carryout tree inspections and provide written reports.
· Identify and take the appropriate action to deal with defected or failing trees.
· Understanding of frontline operational services, ideally to include tree, parks and playground services.
· Understanding the principles of performance and compliance management
· Demonstrable previous relevant industry experience is desirable.

Qualifications
· GCSE Maths & English
· Technical Certificate Arboricultral Association Level 3 or equivalent
· Full UK Driving Licence

Personal
· Must possess excellent interpersonal and communication skills.
· Must have ability to work as part of a team to achieve the company goals.
· Must have a flexible ‘’Can Do’’ approach to support the smooth running of the services.
· Ability to work under pressure and deliver demanding objectives.
· Willingness to undertake further training.


What we offer

- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
- 20 days annual leave plus bank holidays


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Proud member of the Disability Confident employer scheme

WCA Case Administrator Team Leader
Band: 5
Location: Croydon

Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).
Our extensive experience supporting complex case management services across the globe and experience of working with the DWP, enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture.

As a WCA Case Administrator Team Leader, you will be responsible for leading a team of Case Administrators providing support to both the team and to the Customer as required. The Case Administrator Team Leader will oversee and determine work requirements to ensure TPL’s/KPI’s are successfully achieved and that the team meets all targets.
Key accountabilities

- Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team.
- Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales.
- Ensuring that medical, administrative, accommodation and IT resource utilisation is maximised.
- Producing and making active use of statistical data and work management reports to effectively manage workloads.
- Provide performance reports/ data as and when required.
- Building and maintain positive customer relationships.
- Manage multiple teams with a variety of job content and performance targets.


Essential skills

- Excellent interpersonal skills
- Ability to develop good relationships with customers and colleagues.
- Ability to organise and prioritise work in an effective manner.
- Ability to work under pressure.
- Self-motivation and awareness
- Excellent Team player
- Attention to detail.
- Must be flexible due to the demanding nature of the role.
- Understands the internal roles and responsibilities of the wider organisation.
- Influencing skills: able to challenge conventional ideas and persuade people to engage with new processes or developments to achieve business objectives.
- Organisation skills: demonstrate the ability to prioritise workload when multitasking in a rational manner both individually and for the team.
- Problem solving skills, analytical, logical thinker.
- Ability to manage change positively, effectively, and efficiently to achieve best outcomes.
- Positive attitude, personal drive to achieve and exceed targets and support others in achieving targets.
- Ability to work unsupervised and use initiative Adapts to changing circumstances and latest information that affects goals and plans; can play several distinct roles simultaneously according to the specific situation; smoothly adapts to ways of working within a new (customer) environment; experiments with new ways of doing things; takes a positive approach to dealing with change.
- Flexible and adaptable attitude: willing to undertake other ad hoc duties as required e.g., supporting other teams / cover team leader duties etc
- Innovative thinking and ability to inspire team members.

What we offer

- Up to 6% contributory pension scheme
- Life insurance
- 25 days annual leave plus bank holidays. Options for annual leave purchase
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.


About SercoAt Serco, not only is the nature of the work we do important, but everyone also has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco, you will have unlimited access to our Global Employee Networks – Serco Inspire (Gender), Serco Embrace (Multicultural), Serco Unlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

#haascareers

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Serco
- Location Base: Gatwick IRCPermanent, Full Time
£43,943 pa + Excellent Corporate Benefits Package

This contract is for our UK&E Justice & Immigration business with the UK Home Office Immigration Enforcement department to manage the Gatwick Immigration Removal Centres (IRC). Under the Gatwick IRC and PDA contract, we manage and operate both the Brook House and Tinsley House IRCs, as well as providing Pre-Departure Accommodation services.)

Gatwick Pre-Departure Accommodation (PDA), opened in June 2017 and can accommodate a family at a time in self-contained apartments within a secure facility which respects privacy and independence. Families will only be referred to Gatwick PDA based on advice of the family returns panel, an independent body of child welfare experts, and will stay for no more than 72 hours before their departure from the UK. In exceptional circumstances, with ministerial authority, this may be extended to 1 week.

Serco is responsible for all aspects of resident safety, security and welfare provision at Gatwick PDA (excluding healthcare services) together with facilities management and catering.

We have an opening for a Social Worker to join our team. Reporting to the Assistant Director Safeguarding, the Social Worker will provide professional safeguarding advice relating to children and families residing at Gatwick PDA. The Social Worker is to take a high-profile role being active, visible and accessible, spending the majority of time out and about engaging with staff and families. At all times the Social Worker will act as a positive role model to staff and residents. They will demonstrate commitment to collaborative working as part of the Gatwick IRC team providing support and guidance on a range of safeguarding and child protection concerns. At times, the Social Worker may also be asked to provide guidance on other matters within the IRCs, such as age dispute cases, vulnerable residents or those who may have a learning disability.

What you’ll need to do the job

This is an opportunity for someone that holds a Social Work Qualification (minimum 3 years qualified).

We are looking for someone with experience of working with families from a diverse range of backgrounds. The ideal candidate will be passionate about delivering high standards of care to vulnerable families as part of a multi-disciplinary team.

Why Serco

Meaningful and vital work
- The nature of our business means you will do interesting work that matters.
A world of opportunity
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources and training you need to do your job in a diverse and supportive environment.
What we offer


- Up to 6% contributory pension scheme
- Serco benefits package
- includes cinema, merlin entertainment, discounts on mobile phone plans, leisure centre memberships and online shopping discounts.
- Serco ShareSave
-
- where employees can own a part of the company and invest in their future.
- Employee Assistance Programme
- A safe and supportive culture
- The chance to make a positive difference
- A company passionate about diversity and inclusion


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

WCA Case Administrator Team Leader
Band: 5
Location: Croydon

Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).
Our extensive experience supporting complex case management services across the globe and experience of working with the DWP, enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture.

As a WCA Case Administrator Team Leader, you will be responsible for leading a team of Case Administrators providing support to both the team and to the Customer as required. The Case Administrator Team Leader will oversee and determine work requirements to ensure TPL’s/KPI’s are successfully achieved and that the team meets all targets.
Key accountabilities

- Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team.
- Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales.
- Ensuring that medical, administrative, accommodation and IT resource utilisation is maximised.
- Producing and making active use of statistical data and work management reports to effectively manage workloads.
- Provide performance reports/ data as and when required.
- Building and maintain positive customer relationships.
- Manage multiple teams with a variety of job content and performance targets.


Essential skills

- Excellent interpersonal skills
- Ability to develop good relationships with customers and colleagues.
- Ability to organise and prioritise work in an effective manner.
- Ability to work under pressure.
- Self-motivation and awareness
- Excellent Team player
- Attention to detail.
- Must be flexible due to the demanding nature of the role.
- Understands the internal roles and responsibilities of the wider organisation.
- Influencing skills: able to challenge conventional ideas and persuade people to engage with new processes or developments to achieve business objectives.
- Organisation skills: demonstrate the ability to prioritise workload when multitasking in a rational manner both individually and for the team.
- Problem solving skills, analytical, logical thinker.
- Ability to manage change positively, effectively, and efficiently to achieve best outcomes.
- Positive attitude, personal drive to achieve and exceed targets and support others in achieving targets.
- Ability to work unsupervised and use initiative Adapts to changing circumstances and latest information that affects goals and plans; can play several distinct roles simultaneously according to the specific situation; smoothly adapts to ways of working within a new (customer) environment; experiments with new ways of doing things; takes a positive approach to dealing with change.
- Flexible and adaptable attitude: willing to undertake other ad hoc duties as required e.g., supporting other teams / cover team leader duties etc
- Innovative thinking and ability to inspire team members.

What we offer

- Up to 6% contributory pension scheme
- Life insurance
- 25 days annual leave plus bank holidays. Options for annual leave purchase
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.


About SercoAt Serco, not only is the nature of the work we do important, but everyone also has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco, you will have unlimited access to our Global Employee Networks – Serco Inspire (Gender), Serco Embrace (Multicultural), Serco Unlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

#haascareers

Proud member of the Disability Confident employer scheme

Serco has a strong commitment to apprentices and training and as a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme. You will develop the skills you need for the job by working alongside your colleagues and getting hands on experience. You will be helped to build relationships with peers, allowing you to achieve your professional development objectives. Full training and support will be given for this role.
Location: Gatwick
Office located: Brook House, Perimeter Rd South, Lowfield Heath, Gatwick, RH6 0PQ
Working Week: 37.5 hours a week, Monday to Friday, 7.5 hour shifts between 08:00 – 16:30
Salary: £18,299.00
- £20,000Apprenticeship Qualification: Level 2 Property Maintenance Operative
Expected Apprenticeship Duration: 24 Months on going

This role does require a Full UK Driving Licence

Looking to kickstart your career in property maintenance?

We, at Serco, are looking to recruit an Apprentice Property Maintenance Operative to support our AASC contract.

As a Maintenance Operative Apprentice for AASC you will provide building maintenance services and contribute towards the delivery of a safe and secure environment for people living in the property. You will carry out both planned and reactive maintenance tasks, whilst under supervision to ensure that all properties in the portfolio meet the required standards under the AASC contract.

Serco has a strong commitment to apprentices and training and as a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme. You will develop the skills you need for the job by working alongside your colleagues and getting hands on experience. You will be helped to build relationships with peers, allowing you to achieve your professional development objectives. Full training and support will be given for this role.


About the role

Key accountabilities:

- Ensure that there is no hazard to users of the property and check all relevant property reports before undertaking works in the properties, e.g. asbestos, potentially dangerous persons, structural reports. Any hazards report to line manager or supervisor.
- Comply with all relevant health and safety legislation and the relevant Serco safety standards when on duty
- Purchase materials from approved Serco suppliers, as per internal processes and agreements and ensure all documentation relating to materials is kept in order to reconcile transactions and tasks
- Remove all waste from properties when in attendance and ensure that it is recycled, where possible, or disposed of as per local regulations.
- Safely isolates electrical, electronic and emergency systems
- Report electrical faults
- Perform fault diagnostics for plumbing and drainage repairs
- Minor repairs within water, environmental and energy management systems
- Minor repairs in carpentry and joinery
- Refurbishments to fixtures within and around properties
- Minor plastering repairs
- Carry out painting and decorating works
- Minor tiling and flooring repairs




More about you

We are looking for somebody who is, enthusiastic, confident, determined and hardworking and who is happy to constantly learn and develop new skills with an interest in Property Maintenance. You will be proactive, resourceful and efficient with a can-do attitude and committed to Serco’s Values of Trust, Care, Innovation and Pride. The ideal candidate will have GCSE’S grades A
- to C (or 9 to 4 in the new grading system) in Maths and English or the acceptable equivalent.
A driver’s license is required for the role, as you will be asked to drive within the region and occasionally within the UK, however the van is provided.
#sercoap


Things to consider
You will be subject to security screening before the final offer of employment is made
The role is physical and there will be a requirement to be mobile for most of the working period.
You will be subject to online assessments as part of the assessment process
This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office.


About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Job Title: Apprentice Heavy Vehicle Mechanic
Location: Serco, Canna Enterprise Centre, Lysons Avenue, Ashvale, GU12 5QF
Working Week: 40 hours per week, Monday – Friday shifts between 7:00 – 15:00
Salary: Up to £24,000 per annum plus benefits & 25 days annual leave
Apprenticeship Qualification: Heavy Vehicle Service & Maintenance Technician Level 3
Expected Apprenticeship Duration: 36 months plus (depending on end point assessment)


Looking to kickstart your career as a Heavy Vehicle Mechanic?

We, at Serco, are looking to recruit a heavy vehicle mechanic apprentice to support with repairing, maintaining, inspecting all Serco commercial vehicles within the fleet maintenance facilities. Serco has a strong commitment to apprentices and training. As a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme and beyond with endless opportunities for career progression within the business.


About the role

The role will see you develop professional relationships with colleagues eager to share their knowledge, helping you to grow within a friendly team.

As part of the role, you will be responsible for completing diagnostic tests using manual tools and technological devices, working with clients and co-workers to establish a timeframe for the completion of each inspection or repair in accordance with KPI’s.

The key duties include supporting with performing maintenance inspections and repairs on all vehicles presented with guidance. You will keep the workshop clean and to standard while highlighting to contract management staff all vehicle defects, identifying faults and repairing as needed.

Other key duties will include undertaking any other ad hoc duties while providing high standards of courteous interaction with all individuals, including visitors and Serco colleagues. As you gain more experience, your role will become more challenging and varied with more autonomy to take on tasks through your apprenticeship training provider.

About you

We are keen to speak to candidates who are team players but do not shy away from working on their own initiative, taking responsibility for their own workload ensuring tasks are prioritised effectively; with the ability to work to strict deadlines whilst achieving a high level of accuracy.

Being confident and motivated to learn to repair and maintain HGV vehicles with an eye for attention to detail and a basic understanding of procedures along with the willingness to learn are key to be successful in this role.

The ideal candidate will have GCSE’S grades A
- to C (or 9 to 4 in the new grading system) in Maths and English or the acceptable equivalent.

It is essential that you can travel daily to the Serco Workshop to arrive on time for work. As part of the recruitment process you will be required to complete online assessments and you will be required to undergo security checks, which includes a check of criminal records.


Job Title: Apprentice Heavy Vehicle Mechanic
Location: Serco, Canna Enterprise Centre, Lysons Avenue, Ashvale, GU12 5QF
Working Week: 40 hours per week, Monday – Friday shifts between 7:00 – 15:00
Salary: Up to £24,000 per annum plus benefits & 25 days annual leave
Apprenticeship Qualification: Heavy Vehicle Service & Maintenance Technician Level 3
Expected Apprenticeship Duration: 36 months plus (depending on end point assessment)


Looking to kickstart your career as a Heavy Vehicle Mechanic?

We, at Serco, are looking to recruit a heavy vehicle mechanic apprentice to support with repairing, maintaining, inspecting all Serco commercial vehicles within the fleet maintenance facilities. Serco has a strong commitment to apprentices and training. As a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme and beyond with endless opportunities for career progression within the business.


About the role

The role will see you develop professional relationships with colleagues eager to share their knowledge, helping you to grow within a friendly team.

As part of the role, you will be responsible for completing diagnostic tests using manual tools and technological devices, working with clients and co-workers to establish a timeframe for the completion of each inspection or repair in accordance with KPI’s.

The key duties include supporting with performing maintenance inspections and repairs on all vehicles presented with guidance. You will keep the workshop clean and to standard while highlighting to contract management staff all vehicle defects, identifying faults and repairing as needed.

Other key duties will include undertaking any other ad hoc duties while providing high standards of courteous interaction with all individuals, including visitors and Serco colleagues. As you gain more experience, your role will become more challenging and varied with more autonomy to take on tasks through your apprenticeship training provider.

About you

We are keen to speak to candidates who are team players but do not shy away from working on their own initiative, taking responsibility for their own workload ensuring tasks are prioritised effectively; with the ability to work to strict deadlines whilst achieving a high level of accuracy.

Being confident and motivated to learn to repair and maintain HGV vehicles with an eye for attention to detail and a basic understanding of procedures along with the willingness to learn are key to be successful in this role.

The ideal candidate will have GCSE’S grades A
- to C (or 9 to 4 in the new grading system) in Maths and English or the acceptable equivalent.

It is essential that you can travel daily to the Serco Workshop to arrive on time for work. As part of the recruitment process you will be required to complete online assessments and you will be required to undergo security checks, which includes a check of criminal records.



Job Title: Apprentice Heavy Vehicle Mechanic
Location: Serco, Canna Enterprise Centre, Lysons Avenue, Ashvale, GU12 5QF
Working Week: 40 hours per week, Monday – Friday shifts between 7:00 – 15:00
Salary: Up to £24,000 per annum plus benefits & 25 days annual leave
Apprenticeship Qualification: Heavy Vehicle Service & Maintenance Technician Level 3
Expected Apprenticeship Duration: 36 months plus (depending on end point assessment)


Looking to kickstart your career as a Heavy Vehicle Mechanic?

We, at Serco, are looking to recruit a heavy vehicle mechanic apprentice to support with repairing, maintaining, inspecting all Serco commercial vehicles within the fleet maintenance facilities. Serco has a strong commitment to apprentices and training. As a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme and beyond with endless opportunities for career progression within the business.


About the role

The role will see you develop professional relationships with colleagues eager to share their knowledge, helping you to grow within a friendly team.

As part of the role, you will be responsible for completing diagnostic tests using manual tools and technological devices, working with clients and co-workers to establish a timeframe for the completion of each inspection or repair in accordance with KPI’s.

The key duties include supporting with performing maintenance inspections and repairs on all vehicles presented with guidance. You will keep the workshop clean and to standard while highlighting to contract management staff all vehicle defects, identifying faults and repairing as needed.

Other key duties will include undertaking any other ad hoc duties while providing high standards of courteous interaction with all individuals, including visitors and Serco colleagues. As you gain more experience, your role will become more challenging and varied with more autonomy to take on tasks through your apprenticeship training provider.

About you

We are keen to speak to candidates who are team players but do not shy away from working on their own initiative, taking responsibility for their own workload ensuring tasks are prioritised effectively; with the ability to work to strict deadlines whilst achieving a high level of accuracy.

Being confident and motivated to learn to repair and maintain HGV vehicles with an eye for attention to detail and a basic understanding of procedures along with the willingness to learn are key to be successful in this role.

The ideal candidate will have GCSE’S grades A
- to C (or 9 to 4 in the new grading system) in Maths and English or the acceptable equivalent.

It is essential that you can travel daily to the Serco Workshop to arrive on time for work. As part of the recruitment process you will be required to complete online assessments and you will be required to undergo security checks, which includes a check of criminal records.


Job Title: Apprentice Heavy Vehicle Mechanic
Location: Serco, Canna Enterprise Centre, Lysons Avenue, Ashvale, GU12 5QF
Working Week: 40 hours per week, Monday – Friday shifts between 7:00 – 15:00
Salary: Up to £24,000 per annum plus benefits & 25 days annual leave
Apprenticeship Qualification: Heavy Vehicle Service & Maintenance Technician Level 3
Expected Apprenticeship Duration: 36 months plus (depending on end point assessment)


Looking to kickstart your career as a Heavy Vehicle Mechanic?

We, at Serco, are looking to recruit a heavy vehicle mechanic apprentice to support with repairing, maintaining, inspecting all Serco commercial vehicles within the fleet maintenance facilities. Serco has a strong commitment to apprentices and training. As a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme and beyond with endless opportunities for career progression within the business.


About the role

The role will see you develop professional relationships with colleagues eager to share their knowledge, helping you to grow within a friendly team.

As part of the role, you will be responsible for completing diagnostic tests using manual tools and technological devices, working with clients and co-workers to establish a timeframe for the completion of each inspection or repair in accordance with KPI’s.

The key duties include supporting with performing maintenance inspections and repairs on all vehicles presented with guidance. You will keep the workshop clean and to standard while highlighting to contract management staff all vehicle defects, identifying faults and repairing as needed.

Other key duties will include undertaking any other ad hoc duties while providing high standards of courteous interaction with all individuals, including visitors and Serco colleagues. As you gain more experience, your role will become more challenging and varied with more autonomy to take on tasks through your apprenticeship training provider.

About you

We are keen to speak to candidates who are team players but do not shy away from working on their own initiative, taking responsibility for their own workload ensuring tasks are prioritised effectively; with the ability to work to strict deadlines whilst achieving a high level of accuracy.

Being confident and motivated to learn to repair and maintain HGV vehicles with an eye for attention to detail and a basic understanding of procedures along with the willingness to learn are key to be successful in this role.

The ideal candidate will have GCSE’S grades A
- to C (or 9 to 4 in the new grading system) in Maths and English or the acceptable equivalent.

It is essential that you can travel daily to the Serco Workshop to arrive on time for work. As part of the recruitment process you will be required to complete online assessments and you will be required to undergo security checks, which includes a check of criminal records.

Proud member of the Disability Confident employer scheme

Working Hours: 40 hours per week, Monday to Friday, 6am-3pm. Weekend work on a rota basis.
Salary: Between £40,000
- £45,000 per annum, dependant on experience

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Lambeth. With a professional, dedicated, and friendly team of Refuse and Recycling and Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Supervisors to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community.  As a Supervisor, you will induct, manage, motivate and lead your team, ensure they understand their KPIs and support them in achieving these and contribute to a culture of continuous improvement wherever possible. We are on the front line when it comes to making sure our community remains a beautiful, safe, and clean place to live and work, a responsibility we take great pride in.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Lambeth.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our Loaders, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, HGV Class 2 Driver Training, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.


What do I need to do the role?
 
To be considered for a position within our team, you will have strong communication and interpersonal skills as well as be self-motivated with the willingness to undertake further training when required and work well within a team.

You should have experience of working in a Team Leader or Supervisor position, ideally leading a blue-collar workforce, good IT skills and a clean UK driving licence.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and are happy in dealing with members of the public.

Previous experience of working with refuse collection or street cleansing is not essential as we will provide any additional training you may need.


Why Serco
 
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
 
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
 
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. 
 
What we offer

- The opportunity to make a real difference to the quality of life in our communities.
- A role as a company ambassador
- Up to 6% contributory pension scheme


- Serco discounts which include cinema, merlin entertainment, online shopping, mobile phone plans and leisure centre memberships.
- Interesting, varied and enjoyable work
- A company that recognises your contribution





About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Senior Workshop SupervisorLambeth Full Time, 40 hours per week, Permanent Between £45,000
- £50,000 per annum

Here at Serco, we are seeking an experienced Senior Workshop Supervisor to lead a team of vehicle workshop mechanics/fitters, allocating workload and managing the daily workshop operation in line with Serco company policies and DVSA Operator Licence requirements. You will be required to co-ordinate resources and liaise with internal and external key contacts to ensure operational fleet availability is delivered on time and to a quality standard whilst remaining within budget and compliant with all legal and operational legislation.

As part of this you’ll:

- Manage, daily, the vehicle internal maintenance delivery including all vehicle maintenance costs and quality of work undertaken.
- Drive down associated costs through innovation and application of Shared Maintenance Best Practice.
- Personnel management of the internal company vehicle maintenance employees
- Manage any 3rd party supplied vehicle maintenance monitoring the service provided to ensure their compliance with the contract SLA and that they meet our legislative obligations. This management is to include all vehicle maintenance costs and quality of work undertaken.
- Continually review workshop and maintenance efficiency, embracing and promoting Continuous improvement amongst all colleagues implementing those improvements where required.
- To support the National Workshop Manager/ Regional Fleet Manager with the management, development, and implementation of a vehicle procurement and disposal programme reflecting the operational requirements.
- Maintain the fleet inventory and asset register, including current asset locations, through FMS.
- Maintain the workshop tooling inventory and asset register, including current asset locations and their associated Mandatory inspections.
- To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities.
- Influence change through innovations and reviewing the suitability of new products
- Review of monthly ad-hoc invoice charges with National Workshop Manager/ Regional Fleet Manager
- There will be an opportunity to gain the TM CPC qualification
- As part of the role, the individual will be required to attend other locations as directed for business needs.


What you’ll need to do the role:

- Hold the National Certificate of Professional Competence in Large Goods Vehicles, or be prepared to undertake relevant training to achieve it.
- Have a thorough understanding of UK and EU road transport legislation, including Goods MoT requirements and Construction and Use regulations.
- Ideally hold a recognised Fleet Engineering Certificate or have the required experience in fleet maintenance management
- Must have experience in the role of a workshop supervisor



Why Serco:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Committed to professional and personal development with a wide range of training and coaching





About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Location: Ashvale, GU12 6QF
Job type: Full time, permanant
Working Hours: 40 hours per week, Monday to Friday 6.30am
- 3pm + occasional weekend work and overtime Salary: Upto £24,024.00 per annum

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Ashvale. With a professional, dedicated and friendly team of Refuse Collection/Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Refuse Loader to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community. Our trucks are big and the first thing our customers see, and so, for Collections Teams, you will set off on your pre-planned route with the driver you are working with on the day collecting waste and recycling from residential homes and commercial properties.

We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Ashvale.

In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our staff, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

What do I need to do the role?

To be considered for a position within our team, all we ask is that you are hard working, physically fit and healthy due to the nature of the business, hold plenty of enthusiasm and a big smile, as well as being willing to go the extra mile whilst on your rounds to enable your team to hit their targets.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and is happy in dealing with members of the public.

Previous experience of working with refuse collection and street cleansing is essential.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

- The opportunity to make a real difference to the quality of life in our communities
- A role as a company ambassador
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied and enjoyable work
- 24 days annual leave

Location: Ashvale, GU12 6QF
Job type: Full time, permanant
Working Hours: 40 hours per week, Monday to Friday 6.30am
- 3pm + occasional weekend work and overtime Salary: Upto £24,024.00 per annum

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Ashvale. With a professional, dedicated and friendly team of Refuse Collection/Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Refuse Loader to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community. Our trucks are big and the first thing our customers see, and so, for Collections Teams, you will set off on your pre-planned route with the driver you are working with on the day collecting waste and recycling from residential homes and commercial properties.

We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Ashvale.

In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our staff, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

What do I need to do the role?

To be considered for a position within our team, all we ask is that you are hard working, physically fit and healthy due to the nature of the business, hold plenty of enthusiasm and a big smile, as well as being willing to go the extra mile whilst on your rounds to enable your team to hit their targets.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and is happy in dealing with members of the public.

Previous experience of working with refuse collection and street cleansing is essential.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

- The opportunity to make a real difference to the quality of life in our communities
- A role as a company ambassador
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied and enjoyable work
- 24 days annual leave



Location: Ashvale, GU12 6QF
Job type: Full time, permanant
Working Hours: 40 hours per week, Monday to Friday 6.30am
- 3pm + occasional weekend work and overtime Salary: Upto £24,024.00 per annum

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Ashvale. With a professional, dedicated and friendly team of Refuse Collection/Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Refuse Loader to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community. Our trucks are big and the first thing our customers see, and so, for Collections Teams, you will set off on your pre-planned route with the driver you are working with on the day collecting waste and recycling from residential homes and commercial properties.

We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Ashvale.

In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our staff, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

What do I need to do the role?

To be considered for a position within our team, all we ask is that you are hard working, physically fit and healthy due to the nature of the business, hold plenty of enthusiasm and a big smile, as well as being willing to go the extra mile whilst on your rounds to enable your team to hit their targets.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and is happy in dealing with members of the public.

Previous experience of working with refuse collection and street cleansing is essential.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

- The opportunity to make a real difference to the quality of life in our communities
- A role as a company ambassador
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied and enjoyable work
- 24 days annual leave
Location: Ashvale, GU12 6QF
Job type: Full time, permanant
Working Hours: 40 hours per week, Monday to Friday 6.30am
- 3pm + occasional weekend work and overtime Salary: Upto £24,024.00 per annum

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Ashvale. With a professional, dedicated and friendly team of Refuse Collection/Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Refuse Loader to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community. Our trucks are big and the first thing our customers see, and so, for Collections Teams, you will set off on your pre-planned route with the driver you are working with on the day collecting waste and recycling from residential homes and commercial properties.

We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Ashvale.

In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our staff, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

What do I need to do the role?

To be considered for a position within our team, all we ask is that you are hard working, physically fit and healthy due to the nature of the business, hold plenty of enthusiasm and a big smile, as well as being willing to go the extra mile whilst on your rounds to enable your team to hit their targets.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and is happy in dealing with members of the public.

Previous experience of working with refuse collection and street cleansing is essential.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

- The opportunity to make a real difference to the quality of life in our communities
- A role as a company ambassador
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied and enjoyable work
- 24 days annual leave

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Serco
- Location Base: Gatwick IRCPermanent, Full Time
£43,943 pa + Excellent Corporate Benefits Package

This contract is for our UK&E Justice & Immigration business with the UK Home Office Immigration Enforcement department to manage the Gatwick Immigration Removal Centres (IRC). Under the Gatwick IRC and PDA contract, we manage and operate both the Brook House and Tinsley House IRCs, as well as providing Pre-Departure Accommodation services.)

Gatwick Pre-Departure Accommodation (PDA), opened in June 2017 and can accommodate a family at a time in self-contained apartments within a secure facility which respects privacy and independence. Families will only be referred to Gatwick PDA based on advice of the family returns panel, an independent body of child welfare experts, and will stay for no more than 72 hours before their departure from the UK. In exceptional circumstances, with ministerial authority, this may be extended to 1 week.

Serco is responsible for all aspects of resident safety, security and welfare provision at Gatwick PDA (excluding healthcare services) together with facilities management and catering.

We have an opening for a Social Worker to join our team. Reporting to the Assistant Director Safeguarding, the Social Worker will provide professional safeguarding advice relating to children and families residing at Gatwick PDA. The Social Worker is to take a high-profile role being active, visible and accessible, spending the majority of time out and about engaging with staff and families. At all times the Social Worker will act as a positive role model to staff and residents. They will demonstrate commitment to collaborative working as part of the Gatwick IRC team providing support and guidance on a range of safeguarding and child protection concerns. At times, the Social Worker may also be asked to provide guidance on other matters within the IRCs, such as age dispute cases, vulnerable residents or those who may have a learning disability.

What you’ll need to do the job

This is an opportunity for someone that holds a Social Work Qualification (minimum 3 years qualified).

We are looking for someone with experience of working with families from a diverse range of backgrounds. The ideal candidate will be passionate about delivering high standards of care to vulnerable families as part of a multi-disciplinary team.

Why Serco

Meaningful and vital work
- The nature of our business means you will do interesting work that matters.
A world of opportunity
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources and training you need to do your job in a diverse and supportive environment.
What we offer


- Up to 6% contributory pension scheme
- Serco benefits package
- includes cinema, merlin entertainment, discounts on mobile phone plans, leisure centre memberships and online shopping discounts.
- Serco ShareSave
-
- where employees can own a part of the company and invest in their future.
- Employee Assistance Programme
- A safe and supportive culture
- The chance to make a positive difference
- A company passionate about diversity and inclusion


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Why Serco:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.


Transport Compliance Manager
Lambeth, SE24 0JF
Full Time, Permanent (37.5 hours per week)
Salary
- £35,000
- £40,000 per annum plus benefits (dependent on experience)
Here at Serco, we partner with governments to provide public services across Defence, Justice & Immigration, Transport, Health, and Citizen Services. We are currently recruiting for a Transport Compliance Manager to join our Fleet team to support the associated Contract Management Team and/or onsite CPC holder, to deliver a compliant fleet service ensuring the contracts legislative obligations of the Operators licences.

As our Transport Compliance Manager, you will follow all vehicle maintenance requirements ensuring all vehicles and plant are serviced and maintained to the specification outlined under the manufactured guidelines and the Operator licence conditions. You will liaise with all third-party service providers to ensure all daily defects, breakdowns and punctures on our vehicles and plant are registered and dealt with within the relevant timeframe.

Main responsibilities of the role include:


- Proactively manage the yearly maintenance planner to ensure the vehicle fleet is maintained, services, and managed in accordance with the manufacturer’s guidelines.
- Daily management of the vehicle requirements for all relevant departments across the contract(s).
- Ensure the legislative obligations of the Operator’s Licences are fully complied with within the defined contract/regional area. In particular the General Undertakings and the requirements for “continuous improvement and effective control” of the associated ES Contract(s).
- Ensure the contract meets all legislative obligations, undertakings and requirements outlined in the Operator licence which all includes the General Conditions covered under section 22 of the goods vehicle licencing of operators act 1995.
- Highlight, record and notify the Contract Manager, Contract CPC Holder, and Fleet Capability and Strategy Manager of any departments failing to comply with the Company Policies and Directives relating to Road Transport and Dangerous Goods, including Animal by Products.
- Monitor third party service providers to ensure their compliance with the contract SLA and their legislative obligations.
- Ensure the daily availability target of the core fleet is maintained at 100% (excludes accident damage and vehicle related negligence by drivers or operators).
- Maintain and keep updated the fleet inventory and fixed asset register, including current asset locations, through FMS.
- Ensure all MOT results are reported, and failures investigated.


What you’ll need to do the role:


- Thorough understanding of UK and EU road transport legislation.
- Ideally will hold a Transport Manager CPC or possess equivalent knowledge (training will be provided to achieve this qualification if not already held).
- Previous experience in a fleet management role.
- Effective communication skills and ability to build strong professional relationships with stakeholders.


Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:


- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- Free onsite parking.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

What we offer:

· 25 days annual leave plus bank holidays.
· Annual leave purchase scheme.
· Up to 6% contributory pension scheme
· Flexible working options.
· Free onsite parking.
· Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
· A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
· A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
· A safe and supportive culture.

· A company passionate about diversity and inclusion.

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Serco: Gatwick Immigration Removal Centre
Permanent, Full Time
Up to £38,000 per annum + Additional Payment of £140 when on call

Here at Gatwick Immigration Removal Centre, we have an exciting opportunity for a Multi-skilled Technician to join our FM team at Gatwick Immigration Removal Centre (IRC), where we are responsible for all aspects of detainee safety, security and welfare provision.

You will carry out routine HVAC, Mechanical and some electrical Engineering work, preventative maintenance, and repairs alongside assisting in multi trade support of other members of the FM service team.

Some of the daily Technician duties include but are not limited to:


- Ensure that various pre planned maintenance schedules are kept up to date and maintained as may be required
- Complete the duties of an HVAC/Mechanical/Electrical Engineer in accordance with recognised training and qualifications
- Carry out fault finding and defect rectification to items of installed plant and equipment as may be defined and specified
- Escort contractors around the site as and when required in accordance with written procedures


What you’ll need to do the job

First and foremost, the successful post holder must hold a HVAC/Mechanical (C&G, NVQ)
- electrical qualification desirable
You will be confident prioritising workloads, flexible and proactive, with a commitment to customer satisfaction and continuous improvement to working approach.

Finally, flexibility is a must – you will be a team member of the Facilities “Out of hours” call out roster.


Why Serco

Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

Great people: You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work.


What we offer


- A competitive salary


- Up to 6% contributory pension scheme
- Serco benefits package including cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.
- An autonomous and supportive culture
- Working in a tight knit, friendly team environment



Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Location: Surrey
Job type: Full time, permanant
Working Hours: 40 hours per week, Monday to Friday 6.30am
- 3pm + occasional weekend work and overtime Salary: £27,000.00 per annum

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Surrey. With a professional, dedicated and friendly team of Refuse Collection/Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Refuse Loader to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community. Our trucks are big and the first thing our customers see, and so, for Collections Teams, you will set off on your pre-planned route with the driver you are working with on the day collecting waste and recycling from residential homes and commercial properties.

We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Surrey.

In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our staff, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

What do I need to do the role?

To be considered for a position within our team, all we ask is that you are hard working, physically fit and healthy due to the nature of the business, hold plenty of enthusiasm and a big smile, as well as being willing to go the extra mile whilst on your rounds to enable your team to hit their targets.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and is happy in dealing with members of the public.

Previous experience of working with refuse collection and street cleansing is not essential, as we will provide any additional training you may need.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

- The opportunity to make a real difference to the quality of life in our communities
- A role as a company ambassador
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied and enjoyable work
- 24 days annual leave

ocation: Surrey
Job type: Full time, permanant
Working Hours: 40 hours per week, Monday to Friday 6.30am
- 3pm + occasional weekend work and overtime Salary: £27,000.00 per annum

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Surrey. With a professional, dedicated and friendly team of Refuse Collection/Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Refuse Loader to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community. Our trucks are big and the first thing our customers see, and so, for Collections Teams, you will set off on your pre-planned route with the driver you are working with on the day collecting waste and recycling from residential homes and commercial properties.

We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Surrey.

In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our staff, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

What do I need to do the role?

To be considered for a position within our team, all we ask is that you are hard working, physically fit and healthy due to the nature of the business, hold plenty of enthusiasm and a big smile, as well as being willing to go the extra mile whilst on your rounds to enable your team to hit their targets.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and is happy in dealing with members of the public.

Previous experience of working with refuse collection and street cleansing is not essential, as we will provide any additional training you may need.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

- The opportunity to make a real difference to the quality of life in our communities
- A role as a company ambassador
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied and enjoyable work
- 24 days annual leave



ocation: Surrey
Job type: Full time, permanant
Working Hours: 40 hours per week, Monday to Friday 6.30am
- 3pm + occasional weekend work and overtime Salary: £27,000.00 per annum

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Surrey. With a professional, dedicated and friendly team of Refuse Collection/Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Refuse Loader to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community. Our trucks are big and the first thing our customers see, and so, for Collections Teams, you will set off on your pre-planned route with the driver you are working with on the day collecting waste and recycling from residential homes and commercial properties.

We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Surrey.

In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our staff, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

What do I need to do the role?

To be considered for a position within our team, all we ask is that you are hard working, physically fit and healthy due to the nature of the business, hold plenty of enthusiasm and a big smile, as well as being willing to go the extra mile whilst on your rounds to enable your team to hit their targets.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and is happy in dealing with members of the public.

Previous experience of working with refuse collection and street cleansing is not essential, as we will provide any additional training you may need.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

- The opportunity to make a real difference to the quality of life in our communities
- A role as a company ambassador
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied and enjoyable work
- 24 days annual leave
ocation: Surrey
Job type: Full time, permanant
Working Hours: 40 hours per week, Monday to Friday 6.30am
- 3pm + occasional weekend work and overtime Salary: £27,000.00 per annum

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Surrey. With a professional, dedicated and friendly team of Refuse Collection/Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Refuse Loader to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community. Our trucks are big and the first thing our customers see, and so, for Collections Teams, you will set off on your pre-planned route with the driver you are working with on the day collecting waste and recycling from residential homes and commercial properties.

We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Surrey.

In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our staff, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

What do I need to do the role?

To be considered for a position within our team, all we ask is that you are hard working, physically fit and healthy due to the nature of the business, hold plenty of enthusiasm and a big smile, as well as being willing to go the extra mile whilst on your rounds to enable your team to hit their targets.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and is happy in dealing with members of the public.

Previous experience of working with refuse collection and street cleansing is not essential, as we will provide any additional training you may need.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

- The opportunity to make a real difference to the quality of life in our communities
- A role as a company ambassador
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied and enjoyable work
- 24 days annual leave

Proud member of the Disability Confident employer scheme

Why Serco:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.


Transport Compliance Manager
Lambeth, SE24 0JF
Full Time, Permanent (37.5 hours per week)
Salary
- £35,000
- £40,000 per annum plus benefits (dependent on experience)
Here at Serco, we partner with governments to provide public services across Defence, Justice & Immigration, Transport, Health, and Citizen Services. We are currently recruiting for a Transport Compliance Manager to join our Fleet team to support the associated Contract Management Team and/or onsite CPC holder, to deliver a compliant fleet service ensuring the contracts legislative obligations of the Operators licences.

As our Transport Compliance Manager, you will follow all vehicle maintenance requirements ensuring all vehicles and plant are serviced and maintained to the specification outlined under the manufactured guidelines and the Operator licence conditions. You will liaise with all third-party service providers to ensure all daily defects, breakdowns and punctures on our vehicles and plant are registered and dealt with within the relevant timeframe.

Main responsibilities of the role include:


- Proactively manage the yearly maintenance planner to ensure the vehicle fleet is maintained, services, and managed in accordance with the manufacturer’s guidelines.
- Daily management of the vehicle requirements for all relevant departments across the contract(s).
- Ensure the legislative obligations of the Operator’s Licences are fully complied with within the defined contract/regional area. In particular the General Undertakings and the requirements for “continuous improvement and effective control” of the associated ES Contract(s).
- Ensure the contract meets all legislative obligations, undertakings and requirements outlined in the Operator licence which all includes the General Conditions covered under section 22 of the goods vehicle licencing of operators act 1995.
- Highlight, record and notify the Contract Manager, Contract CPC Holder, and Fleet Capability and Strategy Manager of any departments failing to comply with the Company Policies and Directives relating to Road Transport and Dangerous Goods, including Animal by Products.
- Monitor third party service providers to ensure their compliance with the contract SLA and their legislative obligations.
- Ensure the daily availability target of the core fleet is maintained at 100% (excludes accident damage and vehicle related negligence by drivers or operators).
- Maintain and keep updated the fleet inventory and fixed asset register, including current asset locations, through FMS.
- Ensure all MOT results are reported, and failures investigated.


What you’ll need to do the role:


- Thorough understanding of UK and EU road transport legislation.
- Ideally will hold a Transport Manager CPC or possess equivalent knowledge (training will be provided to achieve this qualification if not already held).
- Previous experience in a fleet management role.
- Effective communication skills and ability to build strong professional relationships with stakeholders.


Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:


- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- Free onsite parking.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

What we offer:

· 25 days annual leave plus bank holidays.
· Annual leave purchase scheme.
· Up to 6% contributory pension scheme
· Flexible working options.
· Free onsite parking.
· Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
· A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
· A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
· A safe and supportive culture.

· A company passionate about diversity and inclusion.

Proud member of the Disability Confident employer scheme