Total 444 customer service job vacancies in gloucestershire south west no code

Job Title: Customer Service Advisor
Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Barnsley, S70
Start Date: ASAP
Work Pattern: Flexible | Travel Required

Our client is launching an important initiative to address the under-claimed Pension Credit in the area, running from October 2024 through March 2025. We are looking for two enthusiastic Customer Service Advisors to join this project and support local residents in making successful Pension Credit claims.

Key Duties and Responsibilities:

• Host Drop-in Sessions: Provide in-person assistance at various Barnsley locations, traveling as necessary.
• Engage with the Community: Actively connect with the public to raise awareness and offer support with Pension Credit claims.
• Eligibility Checks: Use IT software to assess potential eligibility for Pension Credit.
• Provide Application Assistance: Guide claimants on completing and submitting their applications.
• Form Completion: Assist residents directly by completing Pension Credit forms as needed.
• Appointment Coordination: Manage bookings for Benefit Advisors.
• Team Support: Collaborate with the broader team on all aspects of the Pension Credit initiative.

Qualifications and Experience:

• Education: 4 GCSEs (Grades 9-4) or equivalent qualifications; Level 2 Customer Services qualification preferred.
• Experience: Demonstrated experience working with the public, providing guidance, and using digital tools to deliver services.
• Skills: Excellent interpersonal skills, ability to engage with community members proactively, and proficiency with IT tools for data entry and assessment.

Full training will be provided to equip you with the knowledge and skills to support this vital community service.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Service Care Solutions are working alongside a local authority in Solihull, for an Insurance Officer to join their team. Please find a description of the role below

Location: Solihull.
Hours: 37 per week.
Salary: £14.65-£15.10 per hour (umbrella/ltd)
Contract: 12 months on going.

Requirements:

• UK experience is essential.
• This is a junior role. Looking for someone computer literate who can confidently work with spreadsheets.
• Ideally would like a candidate who has some insurance experience.
• Good customer facing skills.
• Hybrid: 2 days in the office (Thursdays for team meetings and Fridays)
• Officer is required to help support professional insurance advise to departments.
• Desirable to have knowledge of insurance policies, terms and conditions, claims process, claims settlement negotiations and local authority risk insurances.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

*PERMANENT*

City of Doncaster Council is seeking passionate and experienced social workers to join our dedicated Children and Young People's Team (CYPT). Our team is focused on delivering high-quality services that help children feel safe, supported, and empowered to achieve their full potential.

City of Doncaster Council has been recognized as Council of the Year 2023 by the LGC and MJ and has retained an Ofsted "Good" rating for its Children's Services. Join our ambitious and collaborative team in a council that values innovation, excellence, and positive outcomes for families.

• Work collaboratively with families, children, and multi-agency partners to develop and implement effective Child in Need, Child Protection, and care plans.
• Ensure timely, creative, and meaningful interventions to safeguard and promote the well-being of children and young people.
• Handle complex cases with confidence and professionalism, focusing on achieving the best outcomes for service users.
• Contribute to the council's commitment to the Signs of Safety approach.
• Actively engage in professional supervision, development programs, and team meetings to continuously enhance your practice.

• Experience: Minimum 3 years post-qualification experience in statutory children's social work.
• Qualifications: Degree in Social Work and registration with Social Work England.
• Skills: Strong written and verbal communication, confident decision-making, and effective teamwork.
• Knowledge: Comprehensive understanding of relevant legislation, policies, and safeguarding procedures.
• Eligibility: This role does not offer sponsorship; applicants must have the right to work in the UK.

• A competitive salary up to £41,438 (DOE).
• Relocation package for eligible candidates.
• Access to a robust CPD program and the Practice Development Hub.
• Flexible working options and a commitment to health and well-being.
• Supportive teams with experienced managers and high-quality supervision.

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

Job Title: Therapeutic Radiographer
Location: Birmingham NHS
Contract Type: Temporary, Full-Time
Pay Rate: £31 per hour (Ltd), paid via umbrella

Job Summary:
Service Care Solutions is seeking an experienced Therapeutic Radiographer to join the team on a temporary basis with Birmingham NHS. This role will involve delivering high-quality radiotherapy treatment to patients, providing compassionate care, and working closely with a multidisciplinary team.
Key Responsibilities:

• Radiotherapy Delivery: Administer precise radiotherapy treatments as prescribed by oncology consultants, ensuring accuracy and patient safety.
• Patient Care and Support: Provide empathetic and comprehensive care, guiding patients and families through their treatment journey.
• Equipment Handling: Operate and maintain radiotherapy equipment, conduct routine quality checks, and report issues promptly.
• Team Collaboration: Work closely with oncologists, nurses, and other healthcare professionals to ensure coordinated, patient-centered care.
• Documentation and Compliance: Maintain accurate patient records, follow NHS policies and protocols, and adhere to health and safety standards.

Requirements:

• Qualifications: Degree in Therapeutic Radiography or equivalent, with HCPC registration.
• Experience: Prior experience in a therapeutic radiography role within the NHS is preferred.
• Skills: Strong communication and interpersonal skills, high attention to detail, and the ability to work in a fast-paced environment.
• Availability: Must be able to commit to full-time hours on a temporary basis.

Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Children's Home Registered Manager

Job Type: Permanent
Location: Gloucester
Salary: £52,265 - £56,050 per annum dependent on experience

About the role:
To lead, manage and be accountable for a large team of 19 wte residential staff, plus 2 ancillary staff, in the delivery of statutory duties to young people. This children's home is unique in that it comprises 8 beds, including 4 semi independent, self-contained flats for young people aged 16+ in preparation for moving onto independence. There is also the potential to continue caring for young people as they reach 18yrs, if they are not yet ready to move into the community. The manager's assessment of this aspect of service delivery will always need to be approved, on an individual basis (and in line with the resident's needs) by Ofsted, the regulator.

Requirements:

• Level 5 Diploma in Leadership and Management for Residential Care (or nearing completion/able to begin the programme) or an equivalent qualification e.g. Degree in Social Work (or equivalent
• Evidence of continued professional develop
• Full UK driving license
• DBS clearance

Benefits:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Family friendly policies and benefits to help support you and your family
• Supportive and positive working environment with regular, robust supervision
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to work scheme
• Links to employee networks such as Prism (LGBT+) and the Young Employees Network
• Career development and qualification opportunities
• Access to our Social Work Academy

If this a role you're interested in, please send me your CV and Cover Letter to jemma.molloy@servicecare.org.uk or give me a call on 01772 208964 to discuss the role in more detail

Assistant Head of Adult Support Services

Duration: Initially 6 months
Location: Gloucester
Hours: 37 hours per week
Rate: £34 umbrella an hour (£27 PAYE an hour)

Gloucestershire County Council are looking for an Assistant Head of Adult Social Care Support Services and Business Development to join their team. This role will be office based initially with the view of moving to hybrid in the new year.

As the Assistant Head, you will:

• Play a pivotal role in shaping the future of adult social care services, which align to the Care Act 2014 and the CQC framework
• Be responsible for promoting and driving service development and change in the Customer Services Team
• Drive initiatives that not only meet but exceed customer expectations, ultimately contributing to the success and reputation of the services.
• Be responsible for innovative solutions, customer journey, partnership and collaboration, strategic planning/compliance and governance

You will receive a robust induction programme, buddy system (during probation) and the opportunity to access coaching and mentoring.

Requirements:

• Experience in adult social care, service transformation and budget holding/management/monitoring
• Proven experience of developing and delivering challenging business plans and achieving targets through strong performance and resource management
• Experience of leading and successfully delivering major projects.
• Substantial post-qualification experience of working in statutory health or social care setting
• Professional qualification in relevant field (degree or equivalent level professional qualification

If this is something you are interested in, please send your CV to jemma.molloy@servicecare.org.uk

Head of Commissioning

Duration: Initially 3 months
Hours: 37 hours per week
Rate: £48-53 umbrella an hour (£37-£41 PAYE an hour)
Location: Gloucester (once a week in the office)

Gloucestershire County Council are looking for an Interim Head of Integrated Commissioning to join their team with responsibility across intermediate care. As the Head of Integrated Commissioning, you will:

• Line manage a team of eight commissioners across both organisations and take responsibility for a significant commissioning workload
• Work collaboratively within a Integrated Commissioning Management Team and across organizational boundaries to ensure the system's vision is translated into real services
• To lead on the strategic planning and development of services which support the system flow in Gloucestershire
• Be responsible for coordinating work with commissioning leads

Requirements

• Extensive knowledge and experience at a Head of Service Level for Integrated Commissioning
• Recent working knowledge of commissioning
• Experience within Adults commissioning

For further information on this role, please email jemma.molloy@servicecare.org.uk

I have a post just come up for an experienced Plumber for our Repairs team covering Westminster.

The role is within the repairs team, you will be responsible for all aspects of Plumbing repairs and installations to our properties.

A van, uniform, Tools etc are provided

Your new role

Our team has an exciting opportunity for you to join our Responsive Repairs team as a Plumbing operative where you'll be working around Westminster on a full time basis.

We're looking for a multi-skilled Plumber responsible for the delivery of routine maintenance repairs/installations, as well as being capable of Plumbing you will also be required to make good, fixing the odd tile, panel etc.

Requirements needed to apply.

* A full driving licence required.
* Experience in Domestic repairs and maintenance.
* NVQ or 2 years+ experience in Plumbing

Benefits.

• Paid Weekly
• Company Van.
• Opportunity to go permanent with this job

The pay range for the role is £22.25 per hour LTD company rate. The PAYE equivalent is £19.28 per hour, inclusive of holiday.

If you are interested in applying for the Plumber role or if you would like information about any roles in your area please call John on 01772 208967, email me on john.neary@servicecare.org.uk or by applying direct to this advert.

Recovery Coordinator

Service Care Solutions are supporting a reputable non-profit provider in the West Midlands and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Key role and responsibilities for a Recovery Coordinator;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Coordinator;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Coordinator;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Coordinator role please send us your CV by clicking 'apply now!

Location: Barnsley
Salary: £14.40 ltd per hour
Hours: full time - 37 hours per week
Assignment: Initial 2 months, with the possibility of extension

Are you passionate about supporting vulnerable adults and making a real difference in adult social care? We are seeking a dedicated and resilient Business Support Officer to join a safeguarding team!

As part of our ongoing commitment to providing excellent services to our community, you'll play a crucial role in supporting safeguarding meetings, minute-taking, and administrative functions within adult social care.

• Minute-Taking & Documentation: Attend safeguarding meetings, take accurate minutes directly onto a mobile device, and upload minutes and documentation to Erica.
• Meeting Coordination: Arrange venues, coordinate meetings with professionals and families, and send team invites as required.
• Distribute Information: Ensure approved minutes are distributed to professionals and meeting attendees.
• Inbox Management: Support the daily management of the safeguarding coordination inbox.
• Additional Tasks: Provide administrative support for updating the Learning Disability register and other safeguarding-related tasks.

• Qualifications & Experience:

  • A Level 2 / 3 qualification or a business support background (or a strong interest in developing within this field).
  • Previous experience with minute taking

• Skills & Attributes:

  • Excellent organisational skills with the ability to prioritise tasks effectively.
  • Strong communication skills to engage with professionals, families, and other stakeholders.
  • Ability to work under pressure while maintaining attention to detail.
  • Personal resilience to handle sensitive and emotionally charged information related to vulnerable adults.

• Supportive Environment: Join an award-winning council that is forward-thinking and committed to developing its workforce.
• Professional Growth: Benefit from regular training and opportunities to develop in a positive, nurturing work environment.
• Job Satisfaction: Make a tangible difference in the lives of vulnerable adults and help deliver vital safeguarding services.

If you're looking to make a real impact and thrive in a supportive, dynamic team, please contact Emily @ Service Care on 01772 208964 or email emily.bentley@servicecare.org.uk

Benefits of working for Emily @ Service Care Solutions:

• A specialist, dedicated Social Work consultant offering single point of contact
• Exceptional referral bonuses
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• DBS disclosures provided via fast track online services free of charge.

Note: Do you know someone who is looking for work in this field? If so, please pass these details on to them. If we are able to place them into work such as this, lasting over 13 weeks, we will happily pay you a £250 referral bonus

*PERMANENT*

The City of Doncaster Council are seeking up to 5 passionate and dedicated Approved Mental Health Professionals (AMHPs) to join their Adult Social Care and Support team. This is an exciting opportunity to make a real difference by providing vital mental health support and statutory social work services to adults aged 18 and over. With both full-time and part-time opportunities available, this role offers flexibility to suit your career needs while allowing you to play a key role in delivering high-quality care.

• Fulfil statutory AMHP duties under Section 114 of the Mental Health Act 1983, ensuring compliance with legal and policy requirements.
• Coordinate and manage the process of Mental Health Act assessments, acting as a statutory decision-maker on behalf of Doncaster Council.
• Respond promptly to safeguarding adult referrals received out of hours, assessing and arranging necessary services to protect at-risk individuals.
• Prepare accurate, evidence-based reports for use in legal and professional contexts, such as AMHP or Social Circumstance Reports.
• Collaborate with multidisciplinary teams and external partners to ensure effective service delivery and positive outcomes for service users.

• Qualifications: Degree in Social Work or equivalent, with registration with Social Work England.
• Experience: Proven experience in AMHP roles, including triaging, coordinating, and conducting Mental Health Act assessments. Experience in Care Act assessments and safeguarding inquiries is also essential.
• Knowledge: Advanced understanding of relevant legislation, including the Mental Health Act 1983 (amended 2007), Care Act 2014, Mental Capacity Act 2005, and Human Rights Act 1998.
• Skills: Strong analytical, decision-making, and report-writing skills, with a commitment to safeguarding vulnerable adults.

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

Job Advert: Case Manager - Youth Offending Service
Hours: Full-time, Office-based
Pay Rate: £22-£23 per hour
Service Care Solutions, in partnership with Birmingham Children's Trust, is seeking an experienced Case Manager to join their Youth Offending Service (YOS) team in the North East region.

Role Overview:
As a Case Manager, you will be responsible for:

• Conducting Out of Court (OOC) assessments and case management.
• Acting as an Appropriate Adult (AA) as required.
• Participating in the YOS Duty Team.
• Completing targeted interventions and group work with children and young people supported by the North East Team.

This role demands a proactive, empathetic professional with a background in youth justice, strong case management skills, and the ability to provide effective interventions.
Requirements:

• Proven experience in youth offending or similar roles
• Strong case management and assessment skills
• Ability to work effectively within a multi-agency framework
• Commitment to delivering impactful, child-focused interventions

How to Apply:
For more information or to apply, please contact Lewis Ashcroft at Service Care Solutions via email on Lewis.Ashcroft@Servicecare.org.uk

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Young Person's Engagement Worker. As a Young Person's Engagement Worker you will play a crucial role by supporting individuals and families that have issues around Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the Substance Misuse field but also someone who is highly driven and highly motivated to have an impact on Young People's lives.

You will be responsible for managing a case load of Children & Young People across West Midlands. You will be engaging with young people within schools, family centres and colleges. You will work closely with a range of partner agencies to support young people to achieve positive changes whilst providing opportunities to improve their life chances for a brighter future.

Key role and responsibilities for a Young Person's Engagement Worker;

• Preventing escalation including wellbeing coaching to those who access the hub that may need short term goals focused support.
• Accessible open access information, advice & guidance.
• Tailored emotional and practical support that is trauma informed.
• Timetable of access for partner agencies including sexual health, substance use, mental health.
• Promoting positive well-being through themed events and clubs.

Minimum requirements for a Young Person's Engagement Worker;

• Experience of working within the Substance Misuse field
• Ability to work effectively and efficiently both independently and as part of a team
• Experience of community engagement
• Experience of working with Young People and to have a positive impact of their lives

This is an exciting and challenging roles but is so rewarding, this role is to help change Young Peoples Live's!!!

For more information, or to apply for the role please send your most recent CV to danny.booth@servicecare.org.uk

Recovery Coordinator

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our Client's Values;

Care.
People are at the heart of everything we do. We want the best for everyone we work with.

Be human.
We are accessible, genuine and humble. Always learning.

Do the right thing.
We're open, honest and inclusive. We get things done.

Key role and responsibilities for a Recovery Coordinator;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Coordinator;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Coordinator;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Coordinator role please send us your CV by clicking 'apply now!

*PERMANENT*

Barnsley Metropolitan Borough Council is seeking passionate and experienced social workers to join our dedicated Children and Young People's Team (CYPT). Our team is focused on delivering high-quality services that help children feel safe, supported, and empowered to achieve their full potential.

Barnsley Council has been recognized as Council of the Year 2023 by the LGC and MJ and has retained an Ofsted "Good" rating for its Children's Services. Join our ambitious and collaborative team in a council that values innovation, excellence, and positive outcomes for families.

• Work collaboratively with families, children, and multi-agency partners to develop and implement effective Child in Need, Child Protection, and care plans.
• Ensure timely, creative, and meaningful interventions to safeguard and promote the well-being of children and young people.
• Handle complex cases with confidence and professionalism, focusing on achieving the best outcomes for service users.
• Contribute to the council's commitment to the Signs of Safety approach.
• Actively engage in professional supervision, development programs, and team meetings to continuously enhance your practice.

• Experience: Minimum 3 years post-qualification experience in statutory children's social work.
• Qualifications: Degree in Social Work and registration with Social Work England.
• Skills: Strong written and verbal communication, confident decision-making, and effective teamwork.
• Knowledge: Comprehensive understanding of relevant legislation, policies, and safeguarding procedures.
• Eligibility: This role does not offer sponsorship; applicants must have the right to work in the UK.

• A competitive salary up to £44,464 (DOE).
• Welcome and retention payments totaling £3,000 over 36 months.
• Relocation package for eligible candidates.
• Access to a robust CPD program and the Practice Development Hub.
• Flexible working options and a commitment to health and well-being.
• Supportive teams with experienced managers and high-quality supervision.

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.