Total 34 job vacancies by Tavistock and Portman NHS Foundation Trust

The post holder will be provide leadership and oversight of Psychology provision within North (0.2 WTE) and South Camden (0.6 WTE) Community Team and will hold a senior position within the team amongst the Clinical Team Manager, other discipline leads and the Consultant Psychiatrist.

The post holder will lead and manage the psychology discipline, attending to line management, clinical supervision and manage the psychology waiting list.

Thepostholderwillholdahighlycomplexcaseloadanddevelop andformulatespecialised programmes of care for service users that are outcome focused and evidence based.



Youwillcommunicatecomplexinformationinahighlyskilledandsensitivemannerto members of the multidisciplinary team, care partners and service users, who may on occasion, present with challenging behaviours.



The post holder will maintain a high standard of clinical records, preparing reports for internaluseandforexternalagencies,maintaininggoodcommunicationswithreferrersand other professionals involved.



You mayberequired to convenemulti-professional andmulti-agencymeetings, liaisingwith outsideagenciesandprofessionalsandwillactastheleadonliaisonworkandcross-sector partnership working such as GPs / schools/local authorities.



Thepostholderwillactasleadforsafeguardingandriskmanagementintheteamasappropriate.



Youwillleadonthequality,safetyandcontinuousimprovementofservicesprovidedto service users and their families.



Youwillactasapositiverolemodelandparticipateintheeducation,developmentand mentorship of other staff.



For 100 years, the Tavistock and Portman clinics have embodied a distinctive way of thinking about and understanding mental distress, mental health and emotional wellbeing.

Our vision is to be a leader in mental health care and education, using talking and relational therapies to make a meaningful difference to people’s lives

Our mission is to work in partnership with people, families and communities to provide high-quality specialist mental healthcare, alleviate emotional distress and pioneer innovative education and research
Our values

We strive for excellence

We champion inclusivity

We place compassion at our core

We have respect for each other

Please see the attached Job Description and Person Specification for more information on the role requirements and duties.


This advert closes on Thursday 14 Nov 2024

To contribute the delivery of the highest quality clinical, education and training and research services through supporting and promoting the involvement of service users, their families and carers and the wider public in the design and delivery of our services. The post holder will be expected to work flexibly across the Trust’s service delivery sites and to attend meetings in the communities we serve.


· Have a solid understanding of patient involvement and engagement across health services and an ability to apply that knowledge to mental health services.

· Have a strong working knowledge of Carenotes, Qualtrics and / or DrDoctor or similar platforms.

· Lead on producing patient experience data and reporting in different forums.

· Project manage service user quality improvement projects across the Trust.

· Develop collaborative patient experience projects in conjunction with clinical services.

· Lead on specific projects as required by commissioners / contracting for quality targets.

· Develop, run and evaluate creative ways of obtaining feedback from service users from our Gender Identity Clinic and one additional service.

· This will also include co-designing strategy for this service in collaboration with service users, service manager and taking responsibility for CQC related changes to PPI work.

· Support the training and development of patient representatives to sit on interview panels and other improvement projects across the Trust.



Please see the attached Job Description and Person Specification for more information on the role requirements and duties.

The Tavistock and Portman NHS Foundation Trust is committed to equality, diversity and inclusion. We are particularly keen to attract candidates from underrepresented backgrounds to better meet the needs of the service users and students that we serve. The Trust aims to ensure that all job applicants, employees or clients are treated fairly and valued equally regardless of sex, marriage or civil partnership, pregnancy and maternity, domestic circumstances, age, race, colour, disablement, ethnic or national origin, social background or employment status, sexual orientation, religion, beliefs, HIV status, gender identity, political affiliation or trade union membership. Selection for training and development and promotion will be on the basis of the individual’s ability to meet the requirements for the job. You are responsible for ensuring that the Trust’s policies, procedures and obligation in respect of promoting equality and diversity are adhered to in relation to both staff and services.


Main duties of the post

The post holder will work across Clinical Services having time allocated to various quality improvement projects in the Service. The post holder will work closely with Gender services and Children Young Adult and Family Services. The post holder will be line managed by the PPI Lead.


This advert closes on Sunday 3 Nov 2024

The Gender Identity Clinic (GIC) is the largest and oldest gender clinic in the UK, dating back to 1966. We accept referrals from all over the UK for adults with issues related to gender. We accept referrals for patients who are aged 17 years and older onto our waiting list. Patients will not be offered an appointment before their 18th birthday.

We are a multi-disciplinary team, including psychologists, psychiatrists, endocrinologists, speech and language therapists, and nurses. We work together to provide holistic gender care, focusing on the biological/medical, psychological and social aspects of gender.

The role of the Gender Clinical Lead Nurse provides clinical leadership and management to the GIC nurses with interface other gender clinics. The lead nurse will focus on the development of the GIC nursing profession and support quality improvement. They will also be responsible for the nursing pathway development, working alongside the Clinical Director This will involve helping to develop and deliver the clinical strategy through co-production with service users, carers and staff.

This role gives a fantastic opportunity to develop the nursing workforce within the service to enhance patient care and quality.

The main duties of the lead practitioner will be to support the Clinical Director, Nursing directorate, Associate Director of Quality Improvement and Clinical Governance and Clinical Operations Director to deliver the ambitious quality improvement projects and the clinical strategy.

* The lead nurse will be employed as a practicing clinician.

* Undertake clinical risk assessments, harm reviews, and management plans that ensure the patient accesses the appropriate secondary care service for their needs where indicated.

* Maintain accurate and contemporaneous patient records in line with the Data Protection Act, relevant Trust Policies, and professional body recommendations.

* Participate in clinical audits.

* Lead and contribute to the evolving and transformative GIC clinical pathways this includes leading the delivery and governance of co-production of clinical pathways.

* Support the operations team in managing clinical financial and operational performance of nurses.

* Implementing clinical policies, both local and national, including the clinical strategy.

* Attend GIC Executive meeting, and Senior Leadership meetings as required.

* Support research projects, grow research capability and rapidly implement research findings.

* Manage relationships with partners, service users and carers.

***Please see the attached Job Description and Person specification for more information on the role requirements and duties.***

The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.

We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people’s lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health.

We contribute to the pool of ideas through our own research and development, but are also committed to bringing together the best ideas of the time, old and new, from inside and out, together with the most gifted and able professionals in our fields of endeavour. We aim to share our ideas and practice through as many routes as possible.

For more information about Detailed Job description and main responsibilities please refer to the attached documents


This advert closes on Monday 28 Oct 2024

The Tavistock and Portman NHS Foundation Trust are seeking a permanent course administrator to work within our Directorate of Education and Training, to support the smooth running of a portfolio of courses within the Course Administration function. Working closely with the Course Lead(s) and colleagues in Portfolio Support, the role holder will be involved in all aspects of course delivery including scheduling the curriculum, identifying space needs, producing and publishing course materials and arranging assessments. They will also provide support directly to our students, providing information on course requirements and acting as the main point of contact in all matters relating to course operations. In addition, there will be flexibility in the role to offer support across the Directorate as required to manage peaks in activity through the academic year.

This role would suit someone with previous Higher Education experience who wishes to work across a wide range of varied and interesting student support and administration activities

The post involves administrative support for course tutors, portfolio managers, and students across various courses. Acting as the main contact point for course-related issues, the role includes arranging and communicating timetables, booking spaces for course delivery, and assisting with operational tasks . The postholder will cover the Academic Hub on a rota basis.

Key responsibilities include administering the assessment process, arranging Course Committee and Staff/Student meetings, and taking formal minutes. The role also engages in course inductions, including DBS processing for clinical programmes.

Maintaining and updating course documentation and accurate student records in the SITS system is crucial. The postholder will provide cover and training for team members, adhere to departmental policies to ensure standardised practices, and supply information for monitoring activities and quality processes. They will also support students with assessment requirements. This role demands strong organisational and communication skills to ensure effective course administration and student support.

The role includes collaborating with the student admissions team and other teams with the department for course representation at events, and providing additional support during peak periods such as enrolment week and assessment boards.

We are a dedicated and dynamic team working to support students from all backgrounds as well as supporting various stakeholders and external partners. We are responsible for managing all aspects of the student journey within the Directorate of Education of Training, from enrolment through to student’s completing their course and receiving their awards. We work together on a portfolio basis, sharing our skills and expertise to create a knowledgeable, supportive, and highly skilled academic hub for the organisation.
• Act as the main point of contact on course related matters to course tutors and Heads of Portfolio on a group of courses, providing administrative support. This extends to online course and courses based in other national centres.
• Offer flexible support to other courses as and when required.
• Cover the Academic Hub as required, responding to student queries and engaging with other teams to do this in a timely way.
• Deal with enquiries from students in a courteous and timely way, referring on where necessary and ensuring a prompt and accurate response is provided
• Arrange, publish and communicate timetables to both students and tutors.
• Ensure that appropriate spaces are booked for course delivery, making the scheduling team aware of the needs of the respective courses.
• Assist the Course Leads in matters relating to the operations of the course to include ordering and making available materials needed for effective course delivery.
• Arrange and attend Course Committee and Staff/Student meetings, taking the formal minutes of these meetings to follow a template provided.
• Administer all aspects of the assessment process including assessment boards, ensuring that all submissions and marking is completed through Moodle. Raise any concerns regarding late submission or marking, to ensure that assessment boards run smoothly.
• Support the administration of the Group Relations Conferences where required.
• Actively engage with Welcome Activities and attend course induction events.
• Support the monitoring of student induction checks including monitoring and processing Disclosure and Barring Checks (DBS) for programmes with clinical activity.
• Facilitate the updating of all relevant documentation relating to courses, including generating paperwork from SITS for assessment boards.
• Ensure that accurate records of student details are kept, using the SITS student record system, updating details when required.
• Provide cover and training for colleagues within the team on core duties to support the student lifecycle.
• Follow policies and procedures at all times to ensure standardised practices across the course administration team and division. Alert colleagues when procedures need to be updated.
• Adhere to divisional policies and processes to ensure consistency in record keeping and management.
• Supply information for monitoring activities including information for validating universities, the annual review and quality enhancement process and market research, as required
• Facilitate the updating of all relevant documentation relating to courses, including generating paperwork from SITS (the student records system) for assessment boards.
• Assist students where necessary in providing information on assessment requirements, trust policies and other requirements.
• With support from line manager and other colleagues within the Division of Education and Training as appropriate, support students in managing more complex student welfare issues, acting as a liaison between students and course tutors/Heads of Portfolio. This may include issues such as student finance and changes in personal and professional circumstances.
• Work with the Student Admissions team to ensure course representation at events such as open evenings.
• Ensure that support is provided for students who have declared a disability, in line with the arrangements outlined in the student’s Statement of Reasonable Adjustments.
• Due to the seasonal nature of the work of the division it will be necessary that all staff in the division offer support to other areas of the division during peak periods such as enrolment week and assessment/exam boards.
• Ensure that students complete all mandatory training, including information governance as required. Collate and report this information to the Head of Course Administration and Head of DET Operations.
• Where appropriate, ensure that all student information is recorded on SITS (the student records system) as the Division's primary source of student records.
• All staff in the directorate may be expected to attend conferences and events both in the building and externally. At these events they will be expected to represent the Trusts values as well as promoting the benefits of studying at the Tavistock and Portman.
• Evening and weekend working may be required as the post holder may be required to be on site for events, courses or conferences in support of the delivery of education and training.
• There may be other administrative tasks identified that are pertinent to this role.
• All members of the team are expected to work collaboratively with colleagues to support the delivery of an effective and consistent service across a range of courses and portfolios.








This advert closes on Wednesday 9 Oct 2024

Join our team as a Band 6 Project Manager, where you'll play a vital role in driving strategic education and student experience development within the Directorate of Education and Training (DET) and related initiatives. You'll contribute towards the implementation of the Trust's strategy, coordinate projects, and collaborate with colleagues to propose new activities aligned with our broader goals. With a focus on stakeholder engagement, you'll build and maintain relationships across the directorate, ensuring student voices are heard throughout.

Your responsibilities will include project management across the directorate, providing specialist advice to senior staff, and effectively communicating project information to stakeholders. You will play a key role in embedding delivered projects into business-as-usual functions. Additionally, you'll stay informed about sector developments, contribute to continuous improvement initiatives, and foster a collaborative team environment.


If you're passionate about education and ready to make a meaningful impact, we want to hear from you.

The Project Manager position, reporting to the Projects and Partnerships Manager, involves providing day-to-day support to colleagues in implementing the Trust's education and training priorities. This encompasses managing projects and workstreams across the Directorate of Education & Training, as well as supporting members of staff from across the Directorate in leading these initiatives.

Stakeholder engagement is a significant aspect, requiring collaboration with faculty and professional service teams across the directorate, necessitating the establishment and cultivation of robust working relationships with staff and fostering good relations with the broader student body. Specifically, close collaboration is expected with the Head of Operations, Director of Education (Teaching & Learning), the Director of Education (Academic Governance & Quality), the Director of Education (Operations), as well as heads of professional service teams and academic portfolios.

You will have responsibility for managing projects that span the Directorate, gaining support and buy-in from members of the Senior Leadership and Management Team and the Directorate as a whole, and seeing through to implementation. You will help embed delivered projects into business-as-usual functions and will participate in strategic planning for future developments.

The Tavistock and Portman NHS Foundation Trust is a specialist mental health Trust, providing a full range of over 30 mental health services and psychological therapies for children and their families, young people and adults. The Trust is also registered with the Office for Students and the Division of Education & Training (DET) delivers over 100 education and training courses to over 4,000 students, including Master’s and Doctoral degrees through University Partners. The Trust educators are also clinicians, creating a rare clinician-tutor-academic model delivered in a healthcare setting where theory and practice are in constant conversation.

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the Projects and Partnerships Manager.
• Lead strategic education and student experience development within the Directorate of Education and Training and related initiatives, ensuring effective project coordination and communication.
• Coordinate development projects, initiatives, and related activity, ensuring alignment to the Trust's strategy and directorate strategic aims.
• Propose and define new activities aligned with broader goals through collaboration.
• Foster stakeholder engagement across the directorate to ensure staff and student voices are heard.
• Manage projects, provide specialist advice, and communicate effectively with stakeholders, working with colleagues to define the measures of success for projects and initiatives.
• Identify, source and collate data and information required by project teams and/or task and finish groups, undertaking analysis as required
• Stay informed about sector developments and contribute to continuous improvement.
• Represent the Directorate of Education & Training at internal and external meetings.
• Pursue training and professional development opportunities.


This advert closes on Monday 7 Oct 2024

A Vacancy at Tavistock and Portman NHS Foundation Trust.


The post-holder is a specialist speech and language therapist and will provide specialist interventions, under appropriate supervision, in voice and communication therapy for trans and non-binary patients both within individual and group settings according to competencies set down by service and in line with Royal College of Speech and Language Therapists. The post-holder will use developing knowledge and skills in voice and communication therapy, voice pedagogy, psychological approaches appropriate in voice work, and cultural sensitivity through ongoing training and supervision to deliver gender-affirming voice work. The post-holder will participate in service development initiatives, peer supervision and training, multi-disciplinary team working and as a member of the GIC Speech and Language Therapy service.
• To manage (with appropriate monthly supervision) a caseload of trans and non-binary patients reflecting developing specialist knowledge of voice and communication therapy,
• To provide specialist intervention in pitch, intonation, vocal fold mass, and voice quality in individual sessions, underpinned by a sound knowledge of counselling skills and awareness of other approaches such as Mindfulness.
• To work in clinic at least 4 days per week necessary for ongoing voice training and supervision, with some opportunities for remote working, as agreed by the Lead Consultant SLT and Head of SLT service.
• To provide specialist interventions to trans and non-binary clients in voice group therapy settings, in liaison with Lead Consultant Specialist Speech and Language Therapist, Principal and Advanced Speech and Language Therapists.
• To input into SLT student placements, audit and research projects for the Speech and Language Therapy service, supported by the Lead Consultant Specialist Speech and Language Therapist, Principal and Advanced Speech and Language Therapists.
• To demonstrate empathy and employ counselling skills with patients.
• To maintain patient/service user, colleague and staff dignity, respect and confidentiality at all times.
• To possess adequate sight, excellent hearing and skilled voice and auditory discrimination skills (including pitch matching and resonance contrast skills).
• To possess and develop personal experiential relationship with own voice and vocal pedagogy.

The Tavistock and Portman NHS Foundation Trust is committed to equality, diversity and inclusion. We are particularly keen to attract candidates from underrepresented backgrounds to better meet the needs of the service users and students that we serve. The Trust aims to ensure that all job applicants, employees or clients are treated fairly and valued equally regardless of sex, marriage or civil partnership, pregnancy and maternity, domestic circumstances, age, race, colour, disablement, ethnic or national origin, social background or employment status, sexual orientation, religion, beliefs, HIV status, gender identity, political affiliation or trade union membership. Selection for training and development and promotion will be on the basis of the individual’s ability to meet the requirements for the job. You are responsible for ensuring that the Trust’s policies, procedures and obligation in respect of promoting equality and diversity are adhered to in relation to both staff and services.

The Tavistock and Portman is caring, compassionate and committed to co-creating the care and training we offer. We embrace diversity in our workforce and work to make our services and training as accessible as possible. We have made a firm commitment to being an anti-racist, anti-homophobic and anti-transphobic organisation.

For more information about Detailed Job description and main responsibilities please refer to attached documents


This advert closes on Thursday 26 Sep 2024

The specialist child psychotherapist is responsible to provide leadership for the psychotherapy team as part of the clinical team within the service. The post holder will be part of the Senior Leadership Team in the service and will contribute to the task of managing change and service improvements, whilst maintaining quality and safety and identifying, mitigating and managing risks.

This role clinically manages psychotherapy trainees and provides reflective practice for non-clinical staff. The post holder will, as part of the SLT, lead the workforce in the improvement of the patient / service user journey, monitoring and responding to patient experience feedback.

The post holder will ensure that care plans and clinical interventions are effective and safe and will disseminate practice developments and examples of good practice throughout the service.

The post holder will retain clinical duties within the service line, offering expert advice for more complex cases .

The post holder will work with the integrated education and clinical leadership team in the development and delivery of an integrated educational and CAMHS provision for children and young people between Key Stage 1 and Key Stage 3. This will include providing the most appropriate combined integrated health and education care plans for individuals and groups of children and young people.

The post holder will promote a culture of effective communication and integrated working both internally and with external agencies, contribute to the development of the workplace as a learning environment, maintain a safe and contained environment with this challenging and complex client group, actively promote equality and diversity, work in partnership with others to develop, implement and evaluate service strategy, development and improvement and initiate and maintain quality and governance systems and processes.

The post holder will contribute to the ongoing assessment of children in the school and join multidisciplinary case reviews and Educational Reviews.

The post holder will work closely with the teachers and other members of the multi- disciplinary team to consider children’s behaviour offering support and consultation. The post holder will take account of the educational aims and provisions of Gloucester House with the overall therapeutic task.

The post holder will support the SLT in the management of day-to-day tasks/issues ensuring the smooth, efficient and effective organisation of Gloucester House.

The post holder will work collaboratively with the Headteacher & DSLs to ensure robust safeguarding processes are in place at Gloucester House that are in line with the Tavistock and Portman NHS Trust Safeguarding Policy and Procedures.

The post holder will undertake an enhanced DBS check.

Gloucester House forms part of the Tavistock Clinic and is managed by the Tavistock and Portman NHS Trust. It is a specialist school and CAMHS team which provides education and clinical services for up to 21 pupils aged 5-14 years who have social, emotional and mental health needs, often alongside other learning difficulties such as specific language or literacy difficulties and sometimes more general learning difficulties. Many of the pupils are neurodiverse.

Gloucester House aims to provide a safe and nurturing environment through an effectively integrated educational and therapeutic approach to promote the holistic development of the children and young people.

All the pupils at Gloucester House have an EHCP, some pupils are looked after or adopted, and many have had multi-agency involvement prior to attending Gloucester House.

Children and young people at Gloucester House have full time education together with a clinical care plan that may include individual or group work. All families have a clinical case coordinator and Parents, and Carers are offered 1:1 and/or family interventions or group sessions as appropriate.

The Gloucester House multi-disciplinary team includes teachers and progress support workers, specialist CAMHS nurses, a psychiatrist, child psychotherapists, creative therapists, CYPT-IAPT Practitioners, systemic family practitioners, an occupational therapist and a speech and language therapist.





The post holder will hold their own complex caseload within the team including responsibilities for risk management and clinical governance, planning and prioritising these. Undertake clinical assessments of service users/patients and offer highly skilled treatment or therapy using appropriate therapeutic modalities.

Work with team manager on intake and referral coordination.

Provide consultation to external agencies as required such as GPs/schools/Local authorities.

Review cases where patients have impasses, complaints, or disputes with their clinical care.

Delegated responsibility for investigating complaints and processing Freedom of Information requests.

To ensure, where appropriate, agreed standardised assessment questionnaires are completed with clients as per team protocol and to systematically collect data on caseload as required by the team manager.

Formulate specialised plans for the formal psychological treatment and/or management of a service user/patient’s psycho-social difficulties taking into account multiple theoretical and employing methods based upon evidence of efficacy.

Arrange reviews and communicate sensitively and effectively with patient/service users to monitor progress during the course of multi- disciplinary interventions.

Liaise with the referral agent and networks around identified patients for their own and shared cases. This may entail liaison with local services and participating in outreach meetings.

Communicate in a highly skilled and sensitive manner, complex condition- related information concerning the assessment, formulation, and treatment plans of service users/patients under their care who may be hostile or present with challenging behaviours and to monitor, evaluate and report as appropriate.

Undertake risk assessment and risk management for relevant individual service users/patients and to provide both general and specialist advice for other professionals on aspects of risk assessment and management.

If in a social work role, may be required to prepare detailed and complex reports and give evidence in courts, hearings and tribunals depending on service.

If in a social work role, may be required to take a lead role in safeguarding across the service.

Maintain a high standard of clinical records, preparing reports for internal use and for external agencies as required and maintaining good communications with referrers and other professionals involved.

Provide expert consultation and specialist psychological advice to other staff and agencies outside the Trust.

Provide cover for any relevant rota (duty/on-call/clinical)

PLEASE SEE THE FULL JOB DESCRIPTION & PERSON SPECIFICATION FOR THE FULL DETAILS OF THE ROLE & RESPONSIBILITIES


This advert closes on Sunday 6 Oct 2024

The postholder will lead and manage the delivery of soft services functions: cleaning, security,
portering, mail, reception, catering, grounds, and pest control. Services are delivered using a
combination of in-house directly employed team members and external suppliers.
Ensure all statutory and NHS standards are maintained, services are delivered efficiently in
line with good practice, and that value for money is achieved

 To lead, motivate, manage and co-ordinate the efficient and effective delivery of soft
services, and be responsible for the effective service monitoring, review and remedial
action-taking across all areas of responsibility.
 Responsible for ensuring the highest standards of services are provided and
responsible for the ongoing review and updating of work related schedules within
these services areas.
 Work flexibly across entire range of service operations, ensuring correct focus and
priority is maintained and key initiatives and or projects prioritised in accordance with
the Trust’s strategy and operational plans.
 Contribute to the formulation of plans, objectives and implementation of associated
actions to meet the Directorate’s business planning process.
 To work collaboratively with Estates Services colleagues in relation to the delivery of
the facilities services.
 To manage the Soft Services team, which comprises 4 direct reports and 8 further
indirect reports, as well as outsourced service delivery partners.



Please see the attached Job Description and Person specification for more information on the role requirements and duties.

For 100 years, the Tavistock and Portman clinics have embodied a distinctive way of thinking about and understanding mental distress, mental health and emotional wellbeing.

Our vision is to be a leader in mental health care and education, using talking and relational therapies to make a meaningful difference to people’s lives

Our mission is to work in partnership with people, families and communities to provide high-quality specialist mental healthcare, alleviate emotional distress and pioneer innovative education and research
Our values

We strive for excellence

We champion inclusivity

We place compassion at our core

We have respect for each other

Please see the attached Job Description and Person specification for more information on the role requirements and duties.


This advert closes on Tuesday 17 Sep 2024

The purpose of this role is to take ownership and accountability for the credit control activities for student related accounts, minimise bad debt whilst maximising income collection through chasing debtors, ensuring prompt allocation of cash to achieve targets in accordance with Company Credit Management Policies.





The role holder will be the prime contact for the timely collection of all student related income owed to the Trust, and be responsible for management of the student financial record system, including credit control, reconciliation and allocation of transactions. They will be responsible for corresponding with students in all matters relating to income collection and maintain effective professional relationships with both students and colleagues.



The postholder will help build external monitoring and reporting to the board of directors with input to an updated debtor report every month.

The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.

The post holder will report to the Head of Financial Accounts and be ultimately responsible to the CFO and the Director of Education. The Head of Financial Accounts will manage rather than supervise this role. The post holder will need to handle appropriately all routine enquiries from Trust staff and outside organisations and individuals. The post holder will work closely with Department of Education – especially the Student Records & Finance Manager (Academic Registry), as well as the Department of Finance more broadly.

· Managing student and sponsor income collection across the Trust, including debt chasing, management of existing instalment plans and prompt payment allocation to student accounts.



· Explaining both verbally and in writing the Trust’sincome collection procedures to students, colleagues and other customers to facilitate the promptcollectionofincome.



· Liaising with the Finance, Student Registry, and Course Administration teams to obtainfinancial information, allocate payments and investigate academic history and attendance atthe Trust to ensure accuracy of invoices applied



· Perform day-to-day administrativedutiesandmaintainaccurate,detailedandup-to-datestudent and sponsorrecords.



· Have accountability for efficiently logging customer contact and queries/issues as they are raised, ensuring they are successfully resolved in the most efficient and time-effective manner.

· Respond to student queries and proactively collect fees due via various mediums, including phone calls and online communication. Apply a relevant hold to debt chasing following Trust procedures.



· Provide an exceptional level of customer service to students, sponsors and other customers.



· Negotiate instalment plans with students who experience financial difficulty



· Support students experiencing financial difficulties by sign posting them to support services.



· Provide copy of invoices/statements, liaise internally to identify and refer accounts to the Head of Financial Accounts which may require escalation, queries which cannot be resolved, high forecasted overdue, bad debts.



· Develop and run debtors reports to facilitate the day-to-day management of the student ledger.



· Develop and run management reports to present to senior management in order to highlight trends and inform policy changes in relation to incomecollection.



· Recommend debts for write off where appropriate



· Support the enrolment and graduation processes by providing details of existing debtors





· Assist with the ongoing development of systems, processes and policy in relation to student income collection



· Developeffectiveworkingrelationshipswithcolleagues

· Participate in team meetings and ensure any actions arising from this are actioned as necessary in relation to monitoring requirements.

· Comply with rules and regulations regarding customer data and financial information, including GDPR and PCIDSS.

· ConductallmattersassociatedwiththeroleinaccordancewiththeTrust’spoliciesand procedures.

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the Team Manager / Service Manager.

This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.


This advert closes on Wednesday 11 Sep 2024

The purpose of this role is to take ownership and accountability for the credit control activities for student related accounts, minimise bad debt whilst maximising income collection through chasing debtors, ensuring prompt allocation of cash to achieve targets in accordance with Company Credit Management Policies.





The role holder will be the prime contact for the timely collection of all student related income owed to the Trust, and be responsible for management of the student financial record system, including credit control, reconciliation and allocation of transactions. They will be responsible for corresponding with students in all matters relating to income collection and maintain effective professional relationships with both students and colleagues.



The postholder will help build external monitoring and reporting to the board of directors with input to an updated debtor report every month.

The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.

The post holder will report to the Head of Financial Accounts and be ultimately responsible to the CFO and the Director of Education. The Head of Financial Accounts will manage rather than supervise this role. The post holder will need to handle appropriately all routine enquiries from Trust staff and outside organisations and individuals. The post holder will work closely with Department of Education – especially the Student Records & Finance Manager (Academic Registry), as well as the Department of Finance more broadly.

· Managing student and sponsor income collection across the Trust, including debt chasing, management of existing instalment plans and prompt payment allocation to student accounts.



· Explaining both verbally and in writing the Trust’sincome collection procedures to students, colleagues and other customers to facilitate the promptcollectionofincome.



· Liaising with the Finance, Student Registry, and Course Administration teams to obtainfinancial information, allocate payments and investigate academic history and attendance atthe Trust to ensure accuracy of invoices applied



· Perform day-to-day administrativedutiesandmaintainaccurate,detailedandup-to-datestudent and sponsorrecords.



· Have accountability for efficiently logging customer contact and queries/issues as they are raised, ensuring they are successfully resolved in the most efficient and time-effective manner.

· Respond to student queries and proactively collect fees due via various mediums, including phone calls and online communication. Apply a relevant hold to debt chasing following Trust procedures.



· Provide an exceptional level of customer service to students, sponsors and other customers.



· Negotiate instalment plans with students who experience financial difficulty



· Support students experiencing financial difficulties by sign posting them to support services.



· Provide copy of invoices/statements, liaise internally to identify and refer accounts to the Head of Financial Accounts which may require escalation, queries which cannot be resolved, high forecasted overdue, bad debts.



· Develop and run debtors reports to facilitate the day-to-day management of the student ledger.



· Develop and run management reports to present to senior management in order to highlight trends and inform policy changes in relation to incomecollection.



· Recommend debts for write off where appropriate



· Support the enrolment and graduation processes by providing details of existing debtors





· Assist with the ongoing development of systems, processes and policy in relation to student income collection



· Developeffectiveworkingrelationshipswithcolleagues

· Participate in team meetings and ensure any actions arising from this are actioned as necessary in relation to monitoring requirements.

· Comply with rules and regulations regarding customer data and financial information, including GDPR and PCIDSS.

· ConductallmattersassociatedwiththeroleinaccordancewiththeTrust’spoliciesand procedures.

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the Team Manager / Service Manager.

This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.


This advert closes on Wednesday 11 Sep 2024

A Vacancy at Tavistock and Portman NHS Foundation Trust.


Are you looking for an opportunity tobuild on your experience as a CAMHS clinician or step up to such a role?

If so, we have a great opportunity for a registered CBT Therapist or Clinical Psychologist with special interest in CBT interventions to join our South CAMHS team. The role includes offering supervision to the team’s band 6 CBT Therapist and trainee.

You will join the South Camden Community Team (SCCT), one of Camden’s two CAMHS Community Teams - Open Minded. We are a multi-disciplinary team staffed by highly experienced clinicians and part of a large and vibrant child and family department. You will have a crucial role in the team, consisting of Clinical Psychologists, Family and Systemic Psychotherapists, Child & Adolescent Psychotherapists, Nurses and Consultant Psychiatrist and many trainees studying at Tavistock Centre. You will provide direct clinical input to children, young people and their families/carers in a multi-agency environment. You will deliver CAMHS input in schools as part of the schools programme.

We are proud to offer a dynamic, innovative and needs-led service. We have a varied caseload of clients ranging from those presenting with a high level of complexity and risk to those who require preventative interventions. We work closely with the multi-agency network and offer CAMHS input in schools. Camden CAMHS is one of the pilot sites for the Trailblazers’ initiative, with new developments such as the clinical intake team, the 4-week-wait initiative and Mental Health Support Team offering support in schools.

The Tavistock and Portman NHS Foundation Trust is a prominent mental health trust which combines patient services, research and consultancy with a national remit for delivering mental health-related education and training. You will join at an exciting time where a dedicated Trust lead for CBT therapy has been appointed to support the development of our CBT specialists.

Please see the attached Job Description and Person specification for more information on the role requirements and duties.

Job Description


This advert closes on Wednesday 11 Sep 2024

The Tavistock and Portman NHS Foundation Trust are seeking a permanent course administrator to work within our Directorate of Education and Training, to support the smooth running of a portfolio of courses within the Course Administration function. Working closely with the Course Lead(s) and colleagues in Portfolio Support, the role holder will be involved in all aspects of course delivery including scheduling the curriculum, identifying space needs, producing and publishing course materials and arranging assessments. They will also provide support directly to our students, providing information on course requirements and acting as the main point of contact in all matters relating to course operations. In addition, there will be flexibility in the role to offer support across the Directorate as required to manage peaks in activity through the academic year.

This role would suit someone with previous Higher Education experience who wishes to work across a wide range of varied and interesting student support and administration activities

The post involves administrative support for course tutors, portfolio managers, and students across various courses. Acting as the main contact point for course-related issues, the role includes arranging and communicating timetables, booking spaces for course delivery, and assisting with operational tasks . The postholder will cover the Academic Hub on a rota basis.

Key responsibilities include administering the assessment process, arranging Course Committee and Staff/Student meetings, and taking formal minutes. The role also engages in course inductions, including DBS processing for clinical programmes.

Maintaining and updating course documentation and accurate student records in the SITS system is crucial. The postholder will provide cover and training for team members, adhere to departmental policies to ensure standardised practices, and supply information for monitoring activities and quality processes. They will also support students with assessment requirements. This role demands strong organisational and communication skills to ensure effective course administration and student support.

The role includes collaborating with the student admissions team and other teams with the department for course representation at events, and providing additional support during peak periods such as enrolment week and assessment boards.

We are a dedicated and dynamic team working to support students from all backgrounds as well as supporting various stakeholders and external partners. We are responsible for managing all aspects of the student journey within the Directorate of Education of Training, from enrolment through to student’s completing their course and receiving their awards. We work together on a portfolio basis, sharing our skills and expertise to create a knowledgeable, supportive, and highly skilled academic hub for the organisation.
• Act as the main point of contact on course related matters to course tutors and Heads of Portfolio on a group of courses, providing administrative support. This extends to online course and courses based in other national centres.
• Offer flexible support to other courses as and when required.
• Cover the Academic Hub as required, responding to student queries and engaging with other teams to do this in a timely way.
• Deal with enquiries from students in a courteous and timely way, referring on where necessary and ensuring a prompt and accurate response is provided
• Arrange, publish and communicate timetables to both students and tutors.
• Ensure that appropriate spaces are booked for course delivery, making the scheduling team aware of the needs of the respective courses.
• Assist the Course Leads in matters relating to the operations of the course to include ordering and making available materials needed for effective course delivery.
• Arrange and attend Course Committee and Staff/Student meetings, taking the formal minutes of these meetings to follow a template provided.
• Administer all aspects of the assessment process including assessment boards, ensuring that all submissions and marking is completed through Moodle. Raise any concerns regarding late submission or marking, to ensure that assessment boards run smoothly.
• Support the administration of the Group Relations Conferences where required.
• Actively engage with Welcome Activities and attend course induction events.
• Support the monitoring of student induction checks including monitoring and processing Disclosure and Barring Checks (DBS) for programmes with clinical activity.
• Facilitate the updating of all relevant documentation relating to courses, including generating paperwork from SITS for assessment boards.
• Ensure that accurate records of student details are kept, using the SITS student record system, updating details when required.
• Provide cover and training for colleagues within the team on core duties to support the student lifecycle.
• Follow policies and procedures at all times to ensure standardised practices across the course administration team and division. Alert colleagues when procedures need to be updated.
• Adhere to divisional policies and processes to ensure consistency in record keeping and management.
• Supply information for monitoring activities including information for validating universities, the annual review and quality enhancement process and market research, as required
• Facilitate the updating of all relevant documentation relating to courses, including generating paperwork from SITS (the student records system) for assessment boards.
• Assist students where necessary in providing information on assessment requirements, trust policies and other requirements.
• With support from line manager and other colleagues within the Division of Education and Training as appropriate, support students in managing more complex student welfare issues, acting as a liaison between students and course tutors/Heads of Portfolio. This may include issues such as student finance and changes in personal and professional circumstances.
• Work with the Student Admissions team to ensure course representation at events such as open evenings.
• Ensure that support is provided for students who have declared a disability, in line with the arrangements outlined in the student’s Statement of Reasonable Adjustments.
• Due to the seasonal nature of the work of the division it will be necessary that all staff in the division offer support to other areas of the division during peak periods such as enrolment week and assessment/exam boards.
• Ensure that students complete all mandatory training, including information governance as required. Collate and report this information to the Head of Course Administration and Head of DET Operations.
• Where appropriate, ensure that all student information is recorded on SITS (the student records system) as the Division's primary source of student records.
• All staff in the directorate may be expected to attend conferences and events both in the building and externally. At these events they will be expected to represent the Trusts values as well as promoting the benefits of studying at the Tavistock and Portman.
• Evening and weekend working may be required as the post holder may be required to be on site for events, courses or conferences in support of the delivery of education and training.
• There may be other administrative tasks identified that are pertinent to this role.
• All members of the team are expected to work collaboratively with colleagues to support the delivery of an effective and consistent service across a range of courses and portfolios.








This advert closes on Tuesday 20 Aug 2024

TAVISTOCK AND PORTMAN NHS FOUNDATION TRUST

Research Unit

120 Belsize Lane, London NW3 5BA

Postdoctoral Researcher, Research Unit

Band 6 AfC: £42,471 to £50,364 per annum inclusive HCAS

Full Time 37.5 Hours per week

Fixed term- 18 months in the first instance

We are seeking an enthusiastic, collaborative and highly organised researcher, with experience in research project management and conducting mental health research to join our team. You will support a broad range of projects with a particular focus on children and young people’s mental health and wellbeing.

This is an evolving and challenging role and you will work with our multi-disciplinary team as well as collaborating with a wide range of academic partners including University College London, King’s College London and the Universities of Liverpool, Reading and Cambridge. For more information about our current research see our websitehere





We are keen to recruit a candidate with experience of mental health research who is comfortable working across multiple projects. Applications are invited from candidates with a PhD in psychology or a related subject or equivalent experience in mental health research. Please use the “Supporting Information” section on the application form to describe, with reference to the person specification, your suitability for this post.

For further information about our research, please see our website:Research and innovation - Tavistock and Portman

For further information or questions please contact Dr Jane Petty,jpetty@tavi-port.nhs.uk.


This advert closes on Sunday 18 Aug 2024

TAVISTOCK AND PORTMAN NHS FOUNDATION TRUST

Research Unit

120 Belsize Lane, London NW3 5BA

Postdoctoral Researcher, Research Unit

Band 6 AfC: £42,471 to £50,364 per annum inclusive HCAS

Full Time 37.5 Hours per week

Fixed term- 2 years in the first instance

We are looking for an experienced and organised postdoctoral researcher to join our team and support the NIHR-funded LOGIC study (Longitudinal Outcomes of Gender Identity in Children). The study is being undertaken in collaboration with University College London and the Universities of Cambridge and Liverpool.

You will work alongside the study team to collect data from children, young people and families participating in the study. You will also assist with data analysis, preparing manuscripts for publication, lived experience co-design and dissemination activities.
For 100 years, the Tavistock and Portman clinics have embodied a distinctive way of thinking about and understanding mental distress, mental health and emotional wellbeing.
Our vision is to be a leader in mental health care and education, using talking and relational therapies to make a meaningful difference to people’s lives
Our mission is to work in partnership with people, families and communities to provide high-quality specialist mental healthcare, alleviate emotional distress and pioneer innovative education and research
Our values
We strive for excellence
We champion inclusivity
We place compassion at our core
We have respect for each other

We are keen to recruit a candidate with experience of psychology and mental health and wellbeing research who is comfortable working with children, young people and families. Prior experience of longitudinal research would be a great advantage. Applications are invited from candidates with a PhD in psychology or a related subject or equivalent experience in mental health and wellbeing research. Please use the “Supporting Information” section on the application form to describe, with reference to the person specification, your suitability for this post.

For further information about our research, please see our website:Research and innovation - Tavistock and Portman

For further information or questions please contact Dr Jane Petty,jpetty@tavi-port.nhs.uk.


This advert closes on Sunday 18 Aug 2024

The Gender Identity Clinic (GIC) is the largest and oldest gender clinic in the UK, dating back to 1966. We accept referrals from all over the UK for adults with issues related to gender. We accept referrals for patients who are aged 17 years and older onto our waiting list. Patients will not be offered an appointment before their 18th birthday.

We are a multi-disciplinary team, including psychologists, psychiatrists, endocrinologists, speech and language therapists, and nurses. We work together to provide holistic gender care, focusing on the biological/medical, psychological and social aspects of gender.

The role of the Gender Clinical Lead Nurse provides clinical leadership and management to the GIC nurses with interface other gender clinics. The lead nurse will focus on the development of the GIC nursing profession and support quality improvement. They will also be responsible for the nursing pathway development, working alongside the Clinical Director This will involve helping to develop and deliver the clinical strategy through co-production with service users, carers and staff.

This role gives a fantastic opportunity to develop the nursing workforce within the service to enhance patient care and quality.

The applicants who were not shortlisted in the last six months should not apply.

The main duties of the lead nurse will be to support the Clinical Director, Nursing directorate, Associate Director of Quality Improvement and Clinical Governance and Clinical Operations Director to deliver the ambitious quality improvement projects and the clinical strategy.

* The lead nurse will be employed as a practicing clinician.

* Undertake clinical risk assessments, harm reviews, and management plans that ensure the patient accesses the appropriate secondary care service for their needs where indicated.

* Maintain accurate and contemporaneous patient records in line with the Data Protection Act, relevant Trust Policies, and professional body recommendations.

* Participate in clinical audits.

* Lead and contribute to the evolving and transformative GIC clinical pathways this includes leading the delivery and governance of co-production of clinical pathways.

* Support the operations team in managing clinical financial and operational performance of nurses.

* Implementing clinical policies, both local and national, including the clinical strategy.

* Attend GIC Executive meeting, and Senior Leadership meetings as required.

* Support research projects, grow research capability and rapidly implement research findings.

* Manage relationships with partners, service users and carers.

***Please see the attached Job Description and Person specification for more information on the role requirements and duties.***

The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.

We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people’s lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health.

We contribute to the pool of ideas through our own research and development, but are also committed to bringing together the best ideas of the time, old and new, from inside and out, together with the most gifted and able professionals in our fields of endeavour. We aim to share our ideas and practice through as many routes as possible.

For more information about Detailed Job description and main responsibilities please refer to the attached documents


This advert closes on Wednesday 7 Aug 2024