Total 76 job vacancies by Veterans Health Administration

Major duties and responsibilities include but not limited to:

The incumbent serves as the Assistant Chief of Health Information Management (ACHIM) in a medical facility of high complexity (level 1), with responsibility for the supervision of HIM functions. Incumbent is charged with full responsibility, both technical and administrative, for the daily operation of the HIM department which consists of all functions of medical record activities related to coding, analyzing, transcription, release of information, file room and scanning programs. Is a full assistant to the Chief, HIM. Provides expertise, guidance and direction and has responsibilities relative to providing supervision, administrative support, coordination, and technical assistance in the planning, development, and maintenance of an effective, comprehensive, and integrated HIM Program at this Medical Center. This position assists the Chief of Health Information Management (CHIM) in the planning, directing, policy making, organizing, and controlling the activities of this department and serves as acting CHIM in the absence of the CHIM.

The incumbent shares responsibility with the CHIMS for collecting and processing data for various reports, surveys, and research projects; for preparing reports and recommendations for review and consideration by the Chief, HAS and upper management concerning the immediate needs as well as the long-range goals of the department; for recommending equipment and staffing needs; and for preparing and keeping current procedures and operation manuals.

Responsible for assisting physicians and other health professionals in obtaining health record information to be used in research projects. Advises on what material is available, how it may be obtained and the uses that can be made of the information while protecting the confidentiality of the record. The incumbent aids in a variety of projects and is responsible for screening, abstracting and tallying data from records and computer-generated reports. May serve as a consultant to provide guidance and advise researchers on methods for gathering data. Assists in selected miscellaneous retrospective health record review/data abstraction projects to support medical center Quality Management data collection activities.

Provides technical guidance to the unit supervisors and lead clerks while providing support to each unit in the absence of the section supervisor. Provides expertise in the area of subpoenas, court orders, advance directives, and general release of information, as well as other medico-legal issues.

Work Schedule: Monday to Friday, 8:00 am - 4:30 pm
Telework: Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Duties include but not limited to:

• Completes both routine and complex assignments involved identifying and troubleshooting issues related to VLAN configuration, IP addressing, sub-netting, HL7, DICOM, Access Control List (ACL) and network security across the medical device network.
• Manages, troubleshoots and maintains complete systems of computerized networks, databases and servers including but not limited to biomedical information systems that store or facilitate patient information.
• Implements and plans for new and emerging technologies including but not limited to diagnostic modalities, network management and storage, and virtual data centers.
• Leads development of disaster recovery procedures for critical systems to be enacted in the event of device failure.
• Completes both routine and complex assignments involved in the installation, maintenance, modification, troubleshooting, repair and calibration of these complex therapeutic, diagnostic and life support medical devices and systems.
• Investigates, remediates and documents recalls and safety alerts within established timeframes.
• Provides training and education as appropriate to medical technology end users and clinical staff.
• Represents Biomedical/Clinical Engineering department on committees and in meetings as delegated by supervisor.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Work Schedule: Monday - Friday, 8:00am - 4:30pm
Recruitment Incentive (Sign-on Bonus): May be eligible for highly qualified candidate.
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Duties include but not limited to the following:

• Clinical responsibilities under the guidance and direction of the Chief of the Dermatology division.
• Participates, oversees and collaborates to ensure that all applicable clinical functions which include outpatient and inpatient consultative medical care are performed.
• Tasked with providing timely and courteous service to all Veterans seeking care.
• In partnership with the Dermatology Section Chief, participates in strategic planning for the service.
• As requested by the Chief of Dermatology attends and provides input, as appropriate, to the outpatient clinic management and other committees and councils, as needed.
• Attends clinical and administrative staff meetings as may be required or directed by the Chief of Dermatology.
• Actively promotes performance improvement measures within the Dermatology Service.
• Supports VHA and all Medicine Service directives, policies, procedures, rules and regulations.
• Collaborates with other physicians to ensure proper education of medical students and residents when applicable.
• Maintains Continuing Medical Education (CME), State Medical License, and VA mandatory training prior to expiration.
• Maintains certification in CPR-BLS.

Duties include, but are not limited to:

• Manage data and coordinate input from more than eight other services at the PVAHCS, as is related to the Environment of Care Program. The EOC dashboard and the management plans require succinct organizational structure, maintained and/or established by the incumbent, to enable others to easily report and update the data for which they are responsible, as subject matter experts, relating to the Environment of Care Program
• Responsible for overall accountability, as well as day-to-day activities that ensure the medical center is meeting all aspects of the EOCC program.
• Directs the formal regular surveillance rounds that are required by accreditation at established intervals within the medical center, the Outpatient Care Center (OPC) and each of the 10 CBOCs located throughout Arizona.
• Provides professional, authoritative interpretations to higher level PVAHCS leadership regarding Federal safety standards to resolve conflicts, controversies, and disputes over the applicability of Federal standards, particularly where Arizona state policies potentially conflict with Federal regulations.
• Communicates to senior colleagues and leadership, the relevance of proposed solutions, critical to the success of this high-profile program, and how these contribute to the accomplishment of the various facility services' goals within the VISN and beyond.
• Works to eliminate redundancies and gaps between the administration and provision of Safety programs to include Life Safety concerns related to NFPA standards.

Duties include but not limited to:
Operate telephone switchboard to provide telephone communications for the Southern Arizona VA Health Care System (SAVAHCS) including all off site community based outpatient clinic locations. The work requires:

• Knowledge and practice of telephone courtesy techniques;
• Skill in questioning callers, who often can provide only sketchy information, in order to direct them to the proper organizational component;
• Knowledge and practice of telephone procedures to operate telephone switchboard consoles, answer recurring kinds of telephone calls, use printed or computerized directories, and connect local calls and regular or special long-distance calls to their proper destinations;
• Knowledge and practice of proper login and testing at the beginning of the duty tour to ensure continuity of telephone service;
• Knowledge and practice of the organization served to connect incoming calls to the appropriate office or individual;
• Skill in dealing politely with people who are emotional or discourteous and at times irate;
• Skill in using standard procedures to place outgoing calls through various circuits and networks;
• Skill in placing and receiving conference and collect calls;
• Provides telephone directory assistance for internal and external callers requires thorough knowledge of the large, frequently changing SAVAHCS organization;

The incumbent works collaboratively with interdisciplinary team members such as pharmacists, social workers, providers, nurses, case managers, etc. while exhibiting expertise in utilizing numerous advanced patient systems in support of multiple clinics. The AMSA duties include maintaining appointment schedules, scheduling special studies or labs and following up on administrative items from the Huddle and/or staffing meetings. The incumbent ensures demographics are updated. He/she must screen/receive phone calls and visitors in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established processes.

At this level, the AMSA performs a full range of duties to include scheduling appointments along with interpreting provider orders in accordance with VHA national scheduling guidelines. Incumbent will also communicate directly with the patient to obtain required information to determine patient needs. He/she will have knowledge of various software utilized to run reports and queries. The work includes functions such as serving as an initial point of contact for functions including but not limited to scheduling patient appointments, tracking, reviewing and responding to electronic orders, consults, and other elements in the electronic medical record. The incumbent must display a practical knowledge of computerized data entry, information processing systems and software related to patient care. The Advanced MSA plays an essential role in shaping the patients experience and is vital to providing timely access to health care.
Incumbent will recommend changes to existing clinic procedures based on current administrative guidelines. Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics.

Other assignments at this level include but are not limited to:
- Prepares written correspondence to notify patients of normal lab results.
- Verifying and updating demographics and insurance information (ICB).
- Encourages the use of new processes.
- Processes incoming secured messaging through MyHealthyVet.
- Utilizes the medical record to enter information and research the needs of the patient as appropriate.
- Manages patient systems to verify and validate accuracy and resolve concerns.
- Provides excellent customer service and assists in providing front line resolution when applicable.
- Manages patient systems to verify and validate accuracy and resolve issues.
- Evaluates patient information and clinic schedules to determine whether the patient requires an immediate appointment.
- Informs team members about shared patients (i.e, those who receive their care at multiple VA centers or those who receive care in the community)


Work Schedule: Four 10-Hour Shifts Between Monday - Friday - 6:30am-5:00pm
Telework: Not Available
Virtual: This is not a virtual position.
Position Title/Functional Statement #:ADVANCED MEDICAL SUPPORT ASSISTANT/PD000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Duties include, but are not limited to :

• Standardizes recipes used for food production.
• Completes nutrient analyses and ensures menus follow required diet guidelines.
• Creates and revises menus, considering VA established guidelines, policy, patient preferences, and religious and cultural considerations.
• Reviews Nutrition Communication Center (NCC) productivity reports and supports downtime procedures.
• Collaborates with the clinical nutrition section to ensure the enhancement of the Veterans dining experience.
• Serves as the service Automated Data Processing Application Coordinator (ADPAC) between administration, food services, clinical staff, and the Office of Information Technology (Ol&T) regarding clinical information system processes.
• Enters and maintains ingredients, recipes, nutritional information and menus.
• Oversees the technology used for meal production, meal service and temperature control.
• Completes audits for the NCC, determining action plans when results require corrective measures.
• Coordinates all aspects of training related to computer systems, menus and informatics for NFS employees.

Duties include, but are not limited to :

• Standardizes recipes used for food production.
• Completes nutrient analyses and ensures menus follow required diet guidelines.
• Creates and revises menus, considering VA established guidelines, policy, patient preferences, and religious and cultural considerations.
• Reviews Nutrition Communication Center (NCC) productivity reports and supports downtime procedures.
• Collaborates with the clinical nutrition section to ensure the enhancement of the Veterans dining experience.
• Serves as the service Automated Data Processing Application Coordinator (ADPAC) between administration, food services, clinical staff, and the Office of Information Technology (Ol&T) regarding clinical information system processes.
• Enters and maintains ingredients, recipes, nutritional information and menus.
• Oversees the technology used for meal production, meal service and temperature control.
• Completes audits for the NCC, determining action plans when results require corrective measures.
• Coordinates all aspects of training related to computer systems, menus and informatics for NFS employees.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf
Major Duties:

• The incumbent serves as the Mental Health Social Work Lead(Supervisory) for NAVAHCS representing the professional interests of over 60 Mental Health Social Workers at NAVAHCS.
• Responsible for vetting and hiring all Mental Health Social Workers at NAVAHCS.
• Serve as a resource to the Chief of Mental Health Service Line on all matters related to Social Work within the service and collaborates with the facility Chief of Social Work.
• Recommends to senior Mental Health management the appropriate utilization and distribution of Mental Health Social Work resources within the organization.
• Provide consultation to Mental Health managers and other staff on Social Work qualification standards, Social Work Practice, Social Work competency and Social Work continuing education.
• Directs the Mental Health Social Work Peer Review, in collaboration with the facility Chief of Social Work.
• Provide advice and counsel to Managers and Social Worker related to work and administrative matters.
• Effects disciplinary measures as appropriate to authority delegated in this area.
• Reviews the professional credentials of all applicants for Mental Health Social Work positions and assesses their potential fit within the organization.
• Organizes and directs recruitments, assessments, interviews, and selection of all Social Work Candidates.
• Assigns mentors to new hires.
• Coordinates hiring activities with Human Resources or other offices responsible for credentialing, tracks required licensure and certification for all Mental Health Social Workers.
• Provides consultation to Mental Health Managers on issues pertaining to Social Work ethics, ethical dilemmas in the delivery of care and ethical issues within the larger organization.
• Has direct input and/or completes performance appraisals on all Mental Health Social Worker who are directly supervised by a non-Social Worker.
• Provide intensive clinical services in complex cases and carries full professional responsibility for cases presenting with a wide range of psychosocial and environmental problems.
• Diagnostic assessment of a patient's present mental and social functioning based on developmental and vocational history that can be used by others for treatment planning or disability rating purposes.
• Makes clinical assessments and develop psychotherapeutic modalities including referral to a Psychiatrists/Psychiatric Prescribers for prescription of appropriate medications or clarification of diagnosis.
• Treatment for mental illness, maladaptive behaviors, and other problems of an emotional nature including establishing a professional relationship with the patient for the purpose of removing, modifying, or retarding existing problems.
• Utilization of group dynamics and family interactions to diagnose the dysfunctional aspects of the familial relationship and provide treatment in an effort to improve or resolve the identified problems.
• Recording of information in the patient's medical record related to the patient's database, psychosocial diagnosis, treatment plan, and progress in therapy.
• Use of diagnostic knowledge of the patient's needs to make referrals to a variety of VA and non-VA resources in support of the treatment objectives of the patient.
• Participation in interdisciplinary collaboration with clinic personnel and with community resources.
• Serve on NAVAHCE, VISN, and National VA committees, as assigned.
• Perform other duties as assigned.

The Clinical Nurse Manager Educator Supervises the Nurse Educators, RQI and Simulation Coordinator, and others as assigned. Responsible and accountable for all elements of the nursing process when providing and/or supervising staff education. Delivers a fundamental understanding of adult learning principles and a lifelong learner that can practice with flexibility to adapt or change learning strategies based on the assessment of learning needs within the healthcare organization. Assesses, plans, implements, and evaluates educational needs to facilitate learner development and skill training of clinical staff. Utilizes innovative teaching strategies, assessment skills, and evaluation of outcomes. Assumes responsibility for the coordination of education focused on staff education, self-management, and customer satisfaction throughout the healthcare continuum. Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in quality improvement process and initiatives as well as customer service programs. Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex situations. Develops expert level coaching and mentoring skills.

Systematically evaluates current practice, formulate outcomes for groups of patients and/or organizational processes within area of expertise. Collaborates with Clinical Nurse Educators and interprofessional healthcare teams in the ongoing clinical education activities including in-services, training, competency assessment, and evaluations of both current and new staff nursing skills. Oversees the Resuscitation Education Initiative (Redi) Program. Monitors and tracks BLS/Advanced Life Support (ALS) compliance within the organization. Collaborates with interdisciplinary team to support and evaluate responses to emergency responses in the facility to include BLS and ALS. Organizes, participates, and evaluates mock codes. Oversees collaboration between other Clinical Nurse Educators and interprofessional healthcare teams in the ongoing clinical education activities including in-services, training, competency assessment, and evaluations of both current and new staff nursing skills. Reviews current nursing literature for new trends and changes based on evidence-based research with the ability to propose practice and documentation revisions based on evaluation of outcomes. Collaborates with leadership and unit managers to identify educational training needs for staff, while supporting activities that foster competence, critical thinking, and decision making. Provides consultation and collaboration through the participation within organizational committees. Ability to analyze, interpret, utilize, and evaluate data to develop programs, and determine outcomes and process improvements related to educational programs.



Work Schedule: 08:00am - 16:30pm
Telework: Ad Hoc ( means approved telework performed at an alternative worksite on an occasional, one-time, or irregular basis)
Travel: Occasional travel to CBOCs to provide education/training and program oversight
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

NOTE: The first 50 qualified candidates will be referred to the Selecting Official. Additional candidates will be referred based on hiring needs.

The Personnel Security Assistant serves as an Assistant to the Personnel Security Specialist and assures that all appointees have the appropriate level of security/suitability clearance commensurate with their assignment. Work assigned is of a very confidential and highly sensitive nature.

Major duties may include, but not limited to:

• Reviews information submitted by the requesting office to validate level of background required, enters appointee information into a local data base tracking system and refers appointee for fingerprinting.
• Enters appropriate data in required databases related to an appointee's suitability from a wide variety of sources.
• Performs audits of official personnel folders to assure that information related to suitability is properly recorded and filed.
• Initiates, reviews and releases appointees background investigations in the Office of Personnel Managements, National Background Investigation Service (NBIS) or in conjunction with the VA- Adjudication Center.
• Regularly monitors the status of specific pending items, compiles data to produce reports, follows up to determine status and records results.
• Takes and transmits electronic fingerprints for appointees or when the Federal Bureau of Investigation (FBI) returns fingerprints unclassifiable for various reasons.
• Assemble position descriptions and functional statements for the Personnel Security Specialist for review.
• Serves as the initial point of contact for new appointees including but not limited to paid or without compensation employees, volunteers, students, residents, and contractors.

The Gynecology Advanced Practice Nurse (APN) Nurse Practitioner (NP) is a Women's Health Nurse Practitioner (WHNP) who practices in the Gynecology Section of the Surgery Service to provide a full range of services emphasizing quality, timeliness, and the advancement of the Veterans Affairs (VA) mission. The NP provides advanced clinical practice, consultation, and management.

The NP practices to the full extent of their education, training, and certification. Core functions are outlined in the clinical privileges that correspond with this position. The NP has prescriptive authority for a panel of patients or program as indicated by their position.

Duties include but are not limited to:

• Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
• Develops and implements an individualized plan to achieve optimal population health and disease management.
• Demonstrates leadership and works collaboratively with the interdisciplinary team.
• Orders and interprets labs, tests, and diagnostic studies.
• Prescribes pharmacologic and non-pharmacologic interventions.
• Initiates referrals and consults as needed.
• Provides education to patients and their families.
• Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
• Reviews consults to the gynecology section.
• Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.

Major duties include, but are not limited to:

• Provide support by analyzing, evaluating, advising on, and/or coordinating health care delivery operations to support improvements in the effectiveness and efficiency of patient care. This includes integrating local, state, federal, VISN and VHA needs into the long-range planning at the Health Care System to include all areas of employee and labor relations (i.e. labor mapping, staffing methodology).
• Clinical resource analysis and cost containment efforts, planning, management information systems, organizational functional analysis, and professional support programs. This includes space needs analysis (from the clinical perspective), resource management and planning, including equipment and specialized items with special controls, and plans for future development. Budgetary oversight responsibilities as they pertain to all clinical service including FTEE oversight, overtime monitoring, and productivity review and analysis.
• Extensive and thorough knowledge of VHA initiatives, Strategic Priorities, healthcare delivery models, such as the operational tenants of multi/interdisciplinary teams, (Primary Care, Community Managed Care, Mental Health Care, Social Work, Physical Rehabilitation Medicine, Pharmacy, etc.).
• Periodic assessment of the efficiency and effectiveness of the delivery model will be accomplished to ensure optimal performance.
• Direct involvement of the development and implementation of alterations and/or modification in operational processes, for example Patient Aligned Care Teams (PACT), Behavioral Health Integration Programs (BHIP), annual staffing and/or team integration methodology process.
• Performs staff support work in short and long-range planning efforts related to NAVAHCS.
• Complies with directives in preparing annual and cyclic planning documents.
• Obtains and consolidates planning information from subordinate units.
• Administers planning processes and provides authoritative recommendations to the COS regarding possible need for revision of regulations and policies governing planning activities.
• Assesses priorities to best meet Veterans' health care delivery needs.
• Directs and assists Health Care System leadership and staff in administrative research, management analyses and development of reports pertaining to program plans, development operations, and assessments of any planning phase of the Health Care System's activities.
• Conducts special studies on staffing methodology, space, clinical informatics, software applications, reusable medical equipment, service contracts, cost benefit analysis and equipment utilization.
• Knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations carried out by administrative or professional personnel which requires knowledge of pertinent laws, regulations, policies and precedents that affect the use of program and related support resources in the area studied.
• Examines programs and recommends expanding, contracting, combining, separating, or realigning them to best meet patient health care needs most economically.
• Ensures and coordinates the appropriate completion of special studies required by the COS, collaborating with, and providing guidance to clinical and administrative Service Chiefs, Program Managers and other Health Care System personnel as required. Conclusions and recommendations from special studies are consolidated as necessary for presentation to the COS and/or Executive Leadership Team (ELT). These studies may require the integration of information drawn from direct interaction with Network, Regional and Central Office levels of VHA, from educational affiliates, and from State and Federal agencies. Results of these studies can have significant impact on future directions of Health Care System programs, resource utilization and relationships within the agency and throughout the community.
• Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives.
• Evaluates agency wide programs against short and long range objectives.
• Conducts meetings for the Administrative Support and Business Managers in service lines reporting to COS in order to ensure continuity of medical, programmatic, administrative, women's health, mental health and specialty and diagnostic programs.

The position is at the full performance level located in the Department of Veterans Affairs (VA),Veterans Health Administration (VHA), at the Northern Arizona Health Care System (NAVAHCS) for Primary Care Service Line. Major duties and responsibilities include:

• Determines technical factors, sets control and operates equipment and instruments. Sets technical factors, adjusting for patient anomalies. Sets operational parameters for equipment with few operating functions.
• Performs a range of diagnostic support duties such as taking specimens, labeling specimens for the laboratory, etc. Obtains venous blood samples from patients, using proper techniques, identification of patient, use of safety needles, etc. Prepares, packages, and ships specimens to Northern Arizona VA Health Care System (NAVAHCS) adhering to regulations of the transport of biohazardous specimens.
• Performs standard diagnostic tests or procedures such as electrocardiograms, accuchecks for glucose determinations, and simple wound care treatments and dressing changes, according to written protocol or as directed by the providers or other clinical staff.
• Generate encounter forms for patient s appointment. Uses Vista and CPRS to document in the patient s medical records. Files individual documents or information in records. Documents pertinent information including current health status and subtle changes in the patient s status. Gathers data and prepares reports.
• Performs administrative tasks such as maintaining control records for specimens and tests and documenting measurements taken. Obtains and provides basic medical information for patient and caregivers. Interviews the patient to document the nature of the complaint and its current state, past history or family history, current medication and other similar matters. Verifies laboratory orders, clarifies unusual requests with initiating provider. Provides basic patient education on pre-testing and post-procedure patient activities.
• Performs direct patient support work including personal patient care. Identifies and reports data relative to more complex, non-routine patient situations including subtle changes in patients behavior or condition or variances related to neurological signs, vital signs or other parameters and communicating them to the RN/provider.
• Teaches patients and family members the necessity of continuing proper health care. Provides specific health information based on the patient s condition. Provides patient education based on the needs of the patient and family, including tests, procedures, and the disease process. Provides preventive health education and screening to patients.
• Provides general clerical/administrative support coordination work for the clinic. Obtains key information needed to walk-in and initiate medical administrative processing of requests and forms. Orients providers and personnel to the clinical area including the proper procedures for requesting medical tests and the requirement for completion of exams.
• Schedules appointments and tests and coordinates all activities and appointments for the clinical area, avoiding conflicts in patient treatment plans. Answers telephone inquiries and regarding services available and procedures for admission to provide accurate information and maintain good public relations.
• Performs using good customer service skills when interacting with veterans and with coworkers
• Receives and directs patients, answer routine inquiries and makes referrals. Assists patients in contacting volunteer or social services as needed. Receives and responds to unclear inquiries from patients concerning a variety of medical, personnel, and administrative matters.
• Obtains release forms. Assists patient, visitors, and others requesting information, guidance or referral for special assistance.
• Performs other related duties as assigned.