Total 43 job vacancies by inploi

Join our team at Far Grange as an owners-only Haven Park. This stunning park offers direct beach access and is perfect for strolls.

Skipsea, Driffield, East Yorkshire YO25 8SY GBR

Job Details

Entertainment Team Manager

Come and join our One Great Team here at Haven as an Entertainment Team Manager!

As an Entertainment Team Manager, you will… 
Be passionate about entertainment, leading teams and delivering a contemporary line-up of activities and live events, have experience with multi-venue operations, live shows & tours and leading a professional team of entertainers who will deliver an exceptional service to each and every guest to ensure they have memories that last a lifetime…...this could be your opportunity of a lifetime.

Our Entertainment Team Managers are responsible for the organisation, logistics and daily delivery of our Haven Entertainment proposition.

Working alongside the park Head of Activities, Entertainment Teams Managers are required to engage and inspire their cast members to ensure standard operating procedures are adhered to, targets are achieved and that they are driving continuous improvement.

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Pay Rates: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus 

Experience and Qualifications 
Whilst we will provide the training and support required to ensure you are great at what you do, the ideal candidate will…
- Have previously worked within a leadership capacity, within the entertainment industry.
- Have proven ability to plan and co-ordinate events and activities.
- Possess a thorough knowledge and understanding of leadership attributes.
- Have the ability to cope under pressure and to be flexible in order to adapt to any changes.
- Be able to prioritise and deliver to deadlines.
- Be a high-energy individual with a passion for entertaining.
- Be passionate about delivering an exceptional guest experience.

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

This opportunity requires the successful candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, however, this is a full time role. 

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Full-time TEAM LEADER vacancy at GAIL's.

If leading a team to success makes you smile and puts a spring in your step, then please read on!

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard.

As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Retailer Team Member Level 2’

Join our team at Thornwick Bay nestled near the historic village of Flamborough in East Yorkshire.

North Marine Road, Flamborough, East Yorkshire YO15 1AU GBR

Job DetailsPosition: Bars Team Manager 
Type: Full-Time/Permanent 
Bonus: Up to 10% Annual Bonus 

Join our One Great Team here at Haven as a Bars Manager!

In this role, you'll be at the heart of an energetic team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies. 

Key Responsibilities: 
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets. 
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. 
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews. 
Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs. 
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards. 
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running. 
Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities. 

Requirements  
- Proven experience as a Bar Manager, Venue Manager or in a similar role. 
- Strong leadership and communication skills. 
- Ability to work in a fast-paced environment while maintaining attention to detail. 
- Exceptional customer service and problem-solving abilities. 
- Knowledge of health and safety regulations. 
- Strong organisational and multitasking skills. 
- Experience in budgeting, financial management and Cellar Management.
- Flexibility to work evenings, weekends, and holidays.

What We Offer 
- Attractive salary plus annual bonus opportunity.  
- On-site accommodation, subject to availability and T&Cs. 
- An inclusive, supportive work environment. 
- Comprehensive training and ongoing support. 
- Career development opportunities, including fully funded qualifications. 
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! 

How to Apply 
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. 

If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk 

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.  

We are on the hunt for a passionate Bakery Manager to join our team in Dulwich!

If creating a positive environment for your team and your neighbourhood makes you smile, then please read on!

We are looking for a Bakery Manager who has a passion to join the GAIL’s family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring.

As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• 33 days holiday
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Full-time Team Leader vacancy at GAIL's.

If leading a team to success makes you smile and puts a spring in your step, then please read on!

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard.

As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Retailer Team Member Level 2’

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special.

As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 16
Contract Type: Permanent
Pay Rate: £13.15

What You Will Do:

• You are passionate about coaching and mentoring staff, ensuring they are set up for success
• You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
• You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
• In the absence of the Store Manager, you will step in, keeping everything running smoothly!
• Being a key holder, you will ensure the store is opened and closed at the correct times
• You will lead by example, providing exceptional customer service and ensuring your team does the same

What You Will Bring:

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;

• Have a talent for building relationships, coaching and mentoring
• Have a passion for teamwork, and being successful together
• Have the spark to love upskilling and learning about perfume
• Can be flexible with your work patterns
• Have previous experience leading a team, or an experienced sales advisor ready for your next step

What You Will Get:

• We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
• We pay commission at Christmas based on store sales and the number of hours worked
• 30 days holiday (pro rata depending on contract hours)
• You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile
• The opportunity to win some great prizes and incentives based on personal, team and store performance
• Continuous learning and training to ensure you are always developing
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
• Pension, health and wellbeing benefits + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.

Full-time TEAM LEADER vacancy at GAIL's.

If leading a team to success makes you smile and puts a spring in your step, then please read on!

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard.

As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Retailer Team Member Level 2’

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you looking to take accountability for a store, and be rewarded for it?

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

As a Store Manager, your role is critical in the operational running and success of your store. You will lead by example, being responsible for motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 37.5
Contract Type: Permanent Contract
Pay Rate: 28,000.00

With a Talent, Passion and Spark, you will:

• Have a passion for all things selling and customers; leading by example, providing fantastic service to all your customers, and coaching your team to do the same
• Be responsible for delivering the store’s daily, weekly and yearly targets, and ensuring your team know what they need to do each shift to deliver what’s required
• Review store performance and action plans – feeding back any challenges
• Utilising your key holders, ensure your store is opened and closed at the correct times, adhering to all security procedures
• Prepare and issue store rotas
• Be responsible for the stock inventory, ensuring actions are implemented to minimise stock loss
• Be passionate about coaching and mentoring staff; setting them up for success by conducting regular 1:1’s, monitoring performance, and recognising achievements
• You look for talent, passion, and spark when recruiting for your store, recognising that a great team are key to store performance
  
  

What You Will Bring:

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;

• Have a Talent for management, from your previous experience as an assistant/store manager in a fast paced environment
• Have a Passion for teamwork, knowing how to coach and develop your team to deliver high standards and results
• Have the Spark to think and act strategically, enjoying the ‘hands on’ day to day running of your store
• Enjoy providing exceptional customer service to your customers
• Are an expert in understanding KPI’s; sales, service, profit & loss
• Have a commercial mindset, understanding the daily operational running of a store
• Can be flexible with your work patterns

What You Will Get:

• A fantastic base salary
• Annual KPI based bonus
• We pay commission at Christmas based on store sales and the number of hours worked
• 30 days holiday (pro rata depending on contract hours)
• You’re a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile
• The opportunity to win some great prizes and incentives based on personal, team and store performance
• Continuous learning and training to ensure you are always developing
• Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
• Pension, health and wellbeing benefits, + more!
  

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.

Full-time Team Leader vacancy at GAIL's.

If leading a team to success makes you smile and puts a spring in your step, then please read on!

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard.

As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Retailer Team Member Level 2’

If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!

Our Head Baristas demonstrate real passion to join our GAIL’s family and for training and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards.

Through effective leadership and great execution, you’ll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Join our team at Seton Sands Holiday Park set in the scenic Scottish countryside close to the beach and only half an hour away from Edinburgh.

Links Road, Port Seton, East Lothian Scotland EH32 0QF GBR

Job Details

Join our Food & Beverage Leadership Team at Seton Sands Haven as a Venue Manager!

We’re looking for a dynamic and motivated individual to take a leading role in managing the day-to-day operations of the Parks Eagles Lodge Owners’ Bar and Restaurant. As part of our full-time, permanent Food & Beverage Leadership Team, you’ll have the opportunity to:

- Ensure smooth front-of-house operations, adhering to safety standards.
- Plan and promote owners' events across various platforms.
- Manage event budgets and ensure health and safety regulations.
- Build strong relationships with owners, providing a welcoming and first-class service.
- Manage stock, costs, and meet performance targets.
- Oversee team rotas, safety checks, and compliance.
- Drive continuous improvement and team development.
- Inspire your team to deliver exceptional service.
- Recruit, train, and lead new team members.

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications 
Whether you’re currently a Bar or Restaurant Manager, General Manager, or Duty Manager, or an experienced Assistant or Deputy Manager ready for the next step, we’d love to hear from you. Here’s what we’re looking for:

- A proven track record of leading large teams in a Food & Beverage or similar setting.
- Strong experience managing day-to-day operations, performance, resources and cost control.
- Confidence in addressing guest concerns and resolving issues, always prioritising first-class service.
- Exceptional communication, organisational, and leadership skills.
- The ability to make sound decisions and prioritise tasks effectively.
- A solid understanding of both ‘Front of House’ and ‘Back of House’ restaurant operations.

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Join our team at Thornwick Bay nestled near the historic village of Flamborough in East Yorkshire.

North Marine Road, Flamborough, East Yorkshire YO15 1AU GBR

Job DetailsCome and join our One Great Team here at Haven as a Bars Team Manager!

As part of our full time, permanent Food & Beverage Leadership Team, you will… 

- Oversee the day-to-day operation of our range of Bars and Venues on Park, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin and cost control
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications 
You may already be a Bar Manager, Nightclub Manager or Restaurant Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Food & Beverage or similar environment
- Experience in managing operations, performance, resources and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability
- Previous Cellar Management skills

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!

Our Head Baristas demonstrate real passion to join our GAIL’s family and for training and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards.

Through effective leadership and great execution, you’ll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Join our team at Seton Sands Holiday Park set in the scenic Scottish countryside close to the beach and only half an hour away from Edinburgh.

Links Road, Port Seton, East Lothian Scotland EH32 0QF GBR

Job Details

Come and join our One Great Team here at Haven as a Head of Experience!

As part of the Senior Leadership Team on Park, as Head of Experience you will be responsible leading a large Experience Team to continuously improve the Team, Guest and Owner experience, ensuring every visitor to our park has a great time with memories that last a lifetime.    

Key Role Responsibilities

Leadership: Provide visionary leadership to the Experience team, setting clear goals and expectations, and motivating the team to achieve outstanding results and develop a high performing Team. Ensure all new team members receive an engaging 90-day induction and training plan to set them up for success with Haven.

Guest experience: Interacting with guests, building trusted relationships with owners, and addressing both their needs and concerns. You will be responsible for handling escalated guest issues and ensuring that they are resolved promptly and satisfactorily and gathering and analysing guest feedback to make continuous improvements.

Strategic Planning: Develop and execute strategic plans to achieve departmental and organizational objectives, including budgeting and resource allocation.

Team Management: Recruit, train, mentor, and evaluate your teams performance, fostering a culture of collaboration, innovation, and professional development.

Performance Optimization: Continuously assess departmental performance and implement improvements, ensuring efficient processes and high-quality outcomes. Supporting your Team Managers in gathering feedback, to engage and influence Park and Central Teams to develop and deliver experience improvement plans.

Stakeholder Engagement: Collaborate with internal and external stakeholders to build strong relationships, identify opportunities for growth, and ensure guest satisfaction.

Compliance: Ensure that all departmental activities adhere to relevant laws, regulations, and industry standards.

Reporting: Provide regular reports to senior management, highlighting departmental achievements, challenges, and future plans.

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

SALARY: Highly Competitive + up to 25% Annual Bonus

Experience and Qualifications 

What we are looking for is…
- Previous experience at a senior level within a Guest/Customer centric role/business
- Strong leadership and management skills, with a proven ability to motivate and develop your team
- Excellent strategic planning and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Demonstrated track record of achieving departmental and organizational goals.
- Knowledge of industry trends, regulations, and best practices.
- Budgeting and financial management experience.
- Strong organizational skills and attention to detail.
- Confident decision maker with ability to exercise sound judgement and manage conflicting priorities when under pressure

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Heads of Departments working hours are usually 45 hours per week over 5 days and likely to include evenings and weekends.

What can you expect during the recruitment process? 
When invited to meet with us, the process may include 2-3 stages including interview, site visit and skills test depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Join our team at Far Grange as an owners-only Haven Park. This stunning park offers direct beach access and is perfect for strolls.

Skipsea, Driffield, East Yorkshire YO25 8SY GBR

Job Details

Entertainment Team Manager

Come and join our One Great Team here at Haven as an Entertainment Team Manager!

As an Entertainment Team Manager, you will… 
Be passionate about entertainment, leading teams and delivering a contemporary line-up of activities and live events, have experience with multi-venue operations, live shows & tours and leading a professional team of entertainers who will deliver an exceptional service to each and every guest to ensure they have memories that last a lifetime…...this could be your opportunity of a lifetime.

Our Entertainment Team Managers are responsible for the organisation, logistics and daily delivery of our Haven Entertainment proposition.

Working alongside the park Head of Activities, Entertainment Teams Managers are required to engage and inspire their cast members to ensure standard operating procedures are adhered to, targets are achieved and that they are driving continuous improvement.

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Pay Rates: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus 

Experience and Qualifications 
Whilst we will provide the training and support required to ensure you are great at what you do, the ideal candidate will…
- Have previously worked within a leadership capacity, within the entertainment industry.
- Have proven ability to plan and co-ordinate events and activities.
- Possess a thorough knowledge and understanding of leadership attributes.
- Have the ability to cope under pressure and to be flexible in order to adapt to any changes.
- Be able to prioritise and deliver to deadlines.
- Be a high-energy individual with a passion for entertaining.
- Be passionate about delivering an exceptional guest experience.

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

This opportunity requires the successful candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, however, this is a full time role. 

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk