What we're looking for…We are looking for an enthusiastic, flexible, confident and reliable person who is seeking a rewarding.....
What we're looking for…
We are looking for an enthusiastic, flexible, confident and reliable person who is seeking a rewarding role. Strong administrative skills are required as well as previous experience in a similar post.
The successful applicant should have a 'can-do' approach, good organisational skills and the ability to multi-task with a high level of accuracy. Excellent communication skills and discretion are essential.
If you have the ability to prioritise work independently and complete work within tight timescales, to meet statutory deadlines and to a good quality, we would really like to hear from you.
The role is demand-led and sometimes requires you to be agile and work flexibly.
We will be reviewing applicants before the closing date and may close the advert early if suitable candidates are identified.
Applicants must be able to demonstrate in their application all essential requirements as listed in the job and person specification.
What is it like working in our team…
We are a small but growing team who work closely together to ensure we deliver the best support to families of children and young people with SEND. Sometimes the work is challenging, but our creative, solution-focused and collegiate approach means the work is highly rewarding. Many team members have worked in the SEND Service for several years while others are new to the service. We are friendly and supportive and share a passion for enabling vulnerable children and young people the best opportunities to achieve great outcomes and secure futures.
This is a diverse and busy role where no two days are ever the same. Whether working in the office, side by side with colleagues, or some days from home, you will be fully inducted and supported.
As one of our Assistant SEND Officers, you will assist the teams by providing high-quality and effective administrative support, covering a wide range of activities. You will be responsible for supporting SEND Officers to deliver statutory assessments of children and young people; requesting and collating evidence; liaising with families and professionals; creating and updating electronic records using Capita ONE (our case management system), Microsoft Word and Excel and other software.
You will draw on your excellent written and spoken English as the work involves significant amounts of writing emails and letters and working with families and professionals in-person, in virtual meetings and on the phone.
The benefits you will experience are…
- An inclusive and social working environment with a variety of staff networks including sports and social clubs.
- Opportunities for flexible and agile working, to support our employees' work-life balance.
- Generous annual leave entitlement of 25 days increasing to 28 days after 3 years' service (pro rata for part time).
- Annual leave purchase policy.
- Enhanced maternity, paternity, adoption and fostering leave.
- Career development through internal and external training opportunities.
- Local government pension scheme.
- A great office location next to travel links and the regenerated town centre.
- Employee Assistance Programme (EAP) to support employees' health and wellbeing.
- Staff dental and health plans.
- Discounted leisure centre and gym membership.
You will be supported to carry out the following duties, responsibilities and training…
- Provide high quality confidential support in relation to coordination, administration and implementation of all aspects of the SEND team's work.
- Ensure email and telephone communications are responded to swiftly, and that accurate records of all communications are maintained centrally, issuing high-quality written correspondence at all times.
- Responsible for information management, including maintaining and updating documentation on shared systems including Capita ONE, with due regard to data security.
- Making arrangements for meetings, workshops and other events as required.
- Collate the timely preparation and circulation of meeting papers, action notes and following up on action points.
- Coordinate and provide administrative support in delivery of the team's response to Freedom of Information (FOI's) and Subject Access Requests (SARs).
Interview date
Interviews will be held on Monday 16th September 2024.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment. Additionally, this approach allows the recruiting manager and the team to establish connections with potential team members.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview process, any candidate using AI will be withdrawn from consideration.
Want to ask us a question?
For an informal discussion or to ask any questions about this role, please contact:
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.
Equal Opportunities
Bracknell Forest Council - Working for Equality. We welcome applications from all sections of the community.
