Total 15 administrative clerical job vacancies in Newcastle upon tyne, NE1 4LP

The post-holder will provide day to day co-ordination and administration for the Bowel Cancer Screening Programme services. This includes maintaining waiting lists, booking patient appointments, preparing of medical records and a full range of reception duties. A key part of the role will be the use of a number of patient related data bases ICARUS, PAS, Endoweb, E-Record and the Bowel Cancer Screening System. To support the Lead Administrator and the Programme Manager.

About the role


Based at our Hexham site, the Clerical Assistant / Customer Service Officer role contributes to the success of the InfraBuild Recycling business by applying customer service skills to ensure customer service standards are met, while assisting the Operations team in achieving growth in intake and gross margin in line with business plans.
The role is primarily responsible for general accounts management, training records and maintenance orders.  The role will backfill the other Customer Service Officer role in the team to cover periods of leave.
Whilst the role is a part-time role you will be required to work additional hours (up to fulltime hours)  to cover periods of leave within the team.
Your responsibilities will include:

Develop and maintain customer relationships through








... Click here to view more detail / apply for Clerical Assistant/Customer Service Officer

Main responsibilities: To prep case notes for clinics and ensure they are available in good time. To register patients on Patients Administration System (PAS) ensuring all information required is available. To book follow up and ward discharge appointments. Ensuring that case note tracking is carried out in accordance with the Trusts computerised case note tracking system. Dealing with telephone enquiries and assisting callers to the department. To ensure that good housekeeping and working practices are demonstrated at all times. Assisting with general office duties as requested by the supervisor/Manager. Responsibility for maintaining the repair of case notes and x-rays, in line with the trusts standard of record keeping policy.

What skills and experience we're looking for

Please see advert

What the school offers its staff

Please see additional documents.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Knowledge & Experience

Knowledge of working in a school office or administrative environment

Experience of dealing with the public through the telephone and face to face contact

Good standard of spoken English and good communication skills.

Working within a team and using own initiative

Computer literate and able to use a variety software packages to produce letters, reports and spreadsheets (E.g. MS Word, Excel, Google Suite)

Experience producing accurate records and documents e.g. emails, letters, files, payments and reports

Experience of using various types of office machinery including, photocopiers, laminators and binding machines

Using SIMs and MIS software, eg, ParentPay, Every

Working with children

Communicating with parents/carers/school governors/school leaders

Skills & Key Criteria

Good customer service skills and ability to relate well to children.

Excellent interpersonal and organisational skills

Ability to effectively communicate verbally and in writing

Ability to meet the needs of pupils

Ability to meet deadlines

What the school offers its staff

The Trustees are seeking to appoint a Receptionist / Administrative Assistant for Westgate Hill Primary Academy to start as soon as possible.

Westgate Hill Primary Academy is an outstanding school set in the heart of a thriving community. The Trustees are seeking to appoint an organised and reliable Administrator to join their friendly team as soon as possible. Our successful candidate will be pivotal to the smooth running of the school office - you’ll be the first point of contact for many members of the school and external stakeholders, with the ability to turn your hand to any admin-related task that is required. Our appointed candidate will have a positive work ethic and can-do attitude, and be able to work in a busy office environment.

At Westgate Hill Primary Academy we seek to raise aspirations, empower pupils, developing their capacity to make informed choices and lead a happy, healthy life. We embrace diversity, recognize individual needs and encourage all pupils to achieve their best. We are looking for people with drive, passion and a desire for nothing but the best for our pupils.

Further details and an application pack can be downloaded from the Careers section on the Laidlaw Schools Trust website https://careers.laidlawschoolstrust.co.uk/vacancies/

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

To provide an efficient administration service to the aHUS Nursing team and to the Senior Clinical Team, as required. Coordinate booking tests with patients, their local team and other healthcare professional. Make decisions and take action on matters of both a routine and non-routine nature on behalf of the aHUS Team. Communicate verbally, via email or telephone with patients and their families on a variety of matters at the request of the nursing and clinical team. Participate in gathering of statistical information and analysis for both internal and external agencies under the supervision of the aHUS team. Obtain investigation results including blood tests from internal and external sources. Input data into specialised local data base. Provide cover for Senior Medical Secretary as required. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

To provide administration and clerical support to the physiotherapy service, working under the supervision of a senior secretary &/or Clinical Physiotherapy Managers. To provide clerical support to the Clinical Physiotherapy Managers and clinical teams.

What skills and experience we're looking for

This is an exciting opportunity for someone who has:

• Experience of dealing with the public, face to face and via telephone.
• Experience in using all types of office equipment.
• A good general education demonstrating numeracy and literacy.
• Has a proactive approach to prioritising workload.
• Effective verbal and written communication skills to suit a variety of audiences.

What the school offers its staff

• Great opportunities for continuing professional development and a career pathway across the trust.
• A team of hardworking, dedicated and friendly staff where everyone is valued.
• The benefit of working in a highly collaborative multi academy trust.
• Membership of the Teachers’ Pension Scheme or Local Government Pensions Scheme which the trust also contributes to on your behalf.
• Recognition of previous service with other schools, academies, local government etc.
• Access to an Employee Assistance Programme (EAP), delivered by Health Assured – the UK and Irelands leading wellbeing provider.
• Good public transport links via Tyne and Wear Metro and road links from the A19 and A1058 Coast Road.

Further details about the role

We are seeking to appoint an Admin Assistant to play a key role in supporting our secondary school to deliver a high-quality service. The successful candidate will have excellent experience in customer service dealing with pupils, parents and members of the community both face to face and via telephone addressing queries from a variety of sources. Working in a busy office environment, the post holder will provide a comprehensive administrative service to the school by maintaining office systems and diaries, collating pupil reports, attending meetings to take minutes and ensuring office machinery and stationery is ordered in accordance with purchasing procedures.

Our school is one of seven primary and secondary schools within the NEAT Academy Trust family of schools. At the heart of our trust is the aim to nurture, educate, achieve and transform the lives of all young people within the communities we serve across the North East. We have a national research school, which aims to build and strengthen networks of schools throughout the region and help them access effective education research and implement it in everyday practice.

Benfield School is a fully inclusive 11-16 school it has a distinct ethos with strong sense of support and loyalty. Excellent relationships between students and staff and a purposeful learning environment isevident in lessons and around the modernised site. With this foundation, students have a strong platform to be confident, happy and are able to achieve their aspiration.

Interested? If you would like to join us and feel you could thrive here, then please read the accompanying Job Description and Person Specification and complete an application form by clicking ‘apply now’ no later than midnight on Sunday 1st September 2024.

NEAT Academy Trust are committed to safer recruitment practice and promoting the welfare of children and expects staff and volunteers to share this commitment. This position is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory Enhanced DBS from the Disclosure and Barring Service is required as part of pre-employment checks. For shortlisted candidates, we will conduct an online search as part of our screening.

Commitment to safeguarding

As this vacancy involves working with children and young people, you must declare relevant criminal convictions when you apply for the job. A criminal record will not automatically stop you from getting the job but we will consider the nature of the offence when assessing how suitable you are for the job and discuss this with you at interview. If this job is in regulated activity we will also check if you are barred from working with children. If you are barred from working with children it is an offence for you to apply for a job.

What skills and experience we're looking for

Knowledge & Experience

Knowledge of working in a school office or administrative environment

Experience of dealing with the public through the telephone and face to face contact

Good standard of spoken English and good communication skills.

Working within a team and using own initiative

Computer literate and able to use a variety software packages to produce letters, reports and spreadsheets (E.g. MS Word, Excel, Google Suite)

Experience producing accurate records and documents e.g. emails, letters, files, payments and reports

Experience of using various types of office machinery including, photocopiers, laminators and binding machines

Using SIMs and MIS software, eg, ParentPay, Every

Working with children

Communicating with parents/carers/school governors/school leaders

Skills & Key Criteria

Good customer service skills and ability to relate well to children.

Excellent interpersonal and organisational skills

Ability to effectively communicate verbally and in writing

Ability to meet the needs of pupils

Ability to meet deadlines

What the school offers its staff

The Trustees are seeking to appoint a Receptionist / Administrative Assistant for Westgate Hill Primary Academy to start as soon as possible.

Westgate Hill Primary Academy is an outstanding school set in the heart of a thriving community. The Trustees are seeking to appoint an organised and reliable Administrator to join their friendly team as soon as possible. Our successful candidate will be pivotal to the smooth running of the school office - you’ll be the first point of contact for many members of the school and external stakeholders, with the ability to turn your hand to any admin-related task that is required. Our appointed candidate will have a positive work ethic and can-do attitude, and be able to work in a busy office environment.

At Westgate Hill Primary Academy we seek to raise aspirations, empower pupils, developing their capacity to make informed choices and lead a happy, healthy life. We embrace diversity, recognize individual needs and encourage all pupils to achieve their best. We are looking for people with drive, passion and a desire for nothing but the best for our pupils.

Further details and an application pack can be downloaded from the Careers section on the Laidlaw Schools Trust website https://careers.laidlawschoolstrust.co.uk/vacancies/

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

This will be a busy and varied role, one that requires the post holder to have a flexible approach and a calm, professional manner. You must have excellent communication skills, be highly motivated; enjoy interacting with people and being part of a busy fast paced children's ward. You will support the Ward Manager and Nursing Teams to achieve the administrative elements of their role, and will be required to co-ordinate and streamline the delivery of admin tasks such as: coordinating staff sickness, training, e-rostering, assisting with preparing reports, gathering and populating information requests, including typing correspondence and reports, filing, photocopying and general office duties including answering the phone and directing patients and staff queries appropriately. The ability to work accurately whilst multi-tasking is essential. Knowledge of IT systems would be advantageous though training would be given if required, previous experience in an administration environment is preferable. This post is an ideal opportunity to develop Orthopaedic knowledge/terminology. As an individual and as part of a Team you will have the opportunity to contribute to new developments within the service, therefore the ability to implement and to adapt to change is essential. Main Duties and Responsibilities: Maintain and manage the Ward Sister diary / telephone messages Receive and distribute all staff mail. Redirect mail as appropriate. Keep diary appointments contacting relevant individuals, booking rooms, arranging hospitality, preparing papers etc., to ensure effective time management and forward planning? Photocopy documents as required. Obtain clinical health records to assist with complaints. To liaise and be the contact for the Ward Sisters and senior nursing team for all issues related to IM&T. Arrange, attend meetings and act as note taker as required. Arrange and attend meetings, minute and take forward assigned actions as required Typing and filing as required. Support the Ward Manager by ordering supplies and stationery using the Trust systems available Collate monthly quality return information from ward manager in preparation for the monthly Integrated Quality report Assist with health roster as delegated by the ward managers once training is completed For a full list of duties and responsibilities please refer to the attached job description.

Administrative Assistant
Grade 3, Scp 3-5, (£19,531 - £20,187 actual salary)
37 hours per week, term time only plus 5 days
Monday, Wednesday to Friday, 7.45am to 3.45pm, Tuesday 7.45am to 3.15pm (30 minutes lunch break)
Permanent to Start September 2024
Kelvin Hall School is part of Thrive Co-operative Learning Trust, which was formed in September 2016 and is now responsible for 10 schools across Hull, 3 secondary and 7 primary schools.
We are a very successful 11-16 mixed comprehensive school with approximately 1640 students on roll. We are a popular first choice of school for families in Hull and the East Riding of Yorkshire and are a very successful school academically.
Required as soon as possible, an enthusiastic individual to support with a wide range of administrative tasks across the school. Your main role will be to assist with Student Services and Curriculum support. You will possess excellent communication skills and will be required to liaise with parents/carers and outside agencies, supporting a busy reception.
Experience of working in an office environment and using Microsoft Office is essential. A Grade 4 qualification or above (or equivalent) in English and Maths is essential.
Closing date: Friday 28th June 2024, 12 noon
Interviews: Week commencing Monday 1st July 2024
Visits to the school are challenging in the current climate but we recognise the importance of a visit when considering an application. Should you wish to have an informal and completely confidential discussion or to arrange a visit please contact Mrs Helen Harrison via telephone at Kelvin Hall School to arrange this.
As part of Thrive Co-operative Learning Trust commitment to safer recruitment processes and in accordance with statutory guidance: Keeping Children Safe in Education an online search will be carried out on all shortlisted candidates.
Please note, we do not accept CVs, applications must be submitted using our application form.
Our commitment to Safeguarding: Thrive Co-operative Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Each school has a robust Safeguarding Policy and all staff receive training relevant to their role at induction and throughout their employment.
A candidate’s suitability to work with children will be explored at all stages of the recruitment process. The successful applicant will, in accordance with statutory guidance, be subject to a comprehensive pre-employment checking process including receipt of a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS), a Children's Barred List check, a Section 128 Management Check if relevant, Prohibition check and overseas checks as applicable, identity check, medical clearance, proof of qualifications, satisfactory references and a check regarding their eligibility to work in the UK.
This role involves contact with children and provides regular access to children, therefore it is ‘regulated activity’. As such, this post is exempt from the Rehabilitation of Offenders Act - 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
Our commitment to equality and diversity: Thrive Co-operative Learning Trust recognises and celebrates the diversity of its schools and their communities. There is a shared commitment across the Trust to develop further a culture of respect, where discrimination is not tolerated, and individuals are treated equitably and fairly and feel a sense of belonging.
Please visit Thrive Trust website to view our Job Applicants Privacy Notice, which explains how we collect, store, and use personal data about individuals applying for jobs at our school.

Take the next step in your administrative career Thrive in a collaborative environment 2 x Full time continuing positions Be challenged and imagine with us Are you a detail-oriented individual with a passion for providing exceptional administrative support? The School of Humanities, Creative Industries and Social Sciences is seeking an Administrative Assistant to join our dynamic team. This role is pivotal in ensuring the efficient and effective functioning of our School, providing vital support to both our internal team and our valued stakeholders. Your responsibilities will include but not be limited to : Provide comprehensive administrative support and services to ensure the smooth operation of the School. Manage data, timetabling, systems support, correspondence, and presentations. Deliver high-quality client services and administrative support to students, staff, stakeholders, and visitors. Coordinate and facilitate School meetings, including scheduling, presentations, minutes, and report preparation. Assist in preparing course materials and course QA/assessment processes. Maintain electronic and hard copy files…

Click here to view more detail / apply for Administrative Assistant

Customer Service and Administrative Assistant
We are currently recruiting for a skilled Customer Service and Administrative Assistant. As a Customer Service and Administrative Assistant, you will play a crucial role in ensuring a seamless and positive experience for customers. This role requires excellent communication and organisational skills, as well as a commitment to delivering outstanding customer service.
Responsibilities:

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolving customer issues and concerns, demonstrating empathy and a customer-centric approach.
• Providing product information, troubleshooting assistance, and guiding customers through the resolution process.
• Assisting with day-to-day administrative tasks to ensure smooth operations.
• Managing and organising documentation, including customer records and administrative files.
• Coordinating schedules, meetings, and travel arrangements for team members.
• Processing customer orders accurately and efficiently.
• Collaborating with internal teams to ensure timely order fulfilment and delivery.
• Monitoring order status and keeping customers informed of any delays or issues.
• Maintaining accurate and up-to-date records in the company database.
• Generating reports and summaries as needed for management and team members.

Qualifications:

• Previous experience in customer service and administrative roles.
• Strong communication skills, both written and verbal.
• Exceptional organisational and multitasking abilities.
• Proficiency in MS Office suite and basic knowledge of CRM systems.
• A positive attitude and a commitment to delivering outstanding customer service.

• How to Apply:
  If you are interested in this exciting opportunity as a Customer Service and Administrative Assistant, please submit your CV and cover letter to this company. We look forward to hearing from you!
  If you are interested in this opportunity and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please contact me on 01772 208966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk.

Proud member of the Disability Confident employer scheme

Transcribing from digital dictation, outpatient clinic letters and inpatient details to a high standard with a minimum of six letters per hour. Develop and build upon the current system for typing and despatching all types of documents within specified timescales. Ensuring consultant and junior medical staff check and sign letters within an acceptable timescale. To ensure relevant patient administration is kept up to date in accordance with Trust guidelines. Assisting medical secretaries with correspondence typing when required as agreed with the Medical Typing Team Manager. Providing cover for other unit members during times of absence as delegated by the Medical Typing Team Manager. Adhere to Trust policies and procedures relevant to your position. Deal with all incoming telephone calls from patients, hospital staff and GPs in an efficient friendly manner with the ability to remain calm and polite under pressure, taking messages and / or re directing as appropriate. Open mail, redirecting as appropriate and escalate as required. To ensure effective liaison with other medical secretaries and colleagues within the unit ensuring the effective transfer of information within the service To ensure that results of tests and investigations for patients are received, actioned by medical staff, scanned into patients notes and all relevant ongoing arrangements are carried out. Operate a bring forward system and ensure relevant papers are available for appointments/meetings Ensure prompt audio/digital transcription of all patient related and general correspondence, in line with Trust targets. To liaise with internal and external organisations as necessary Ensure annual leave for clinical staff is appropriately notified, with adequate cover for the firm, arrange for amendments to or cancellations of clinics as required and ensure all relevant parties are notified. Perform any clerical duties associated with inpatient or outpatient arrangements as required. Undertake filing of correspondence (electronic and paper), clinic notes, test results etc., in the appropriate medical records and office filing systems. Maintain patient information, ensuring it is up to date, on the Patient Administration System and the system within the Unit if appropriate. To maintain patient medical notes according to RNOH medical records policy. To ensure that all duties are carried out to the highest possible standard and in accordance with current quality initiatives within the area of work

We are hiring Meet & Greet Administration Officers !

Location: Newcastle, NE1 2JQ

Salary: £12.84 per hour

Contract: Temporary, 6 months with view to extension

Working Days: Full time, Monday to Friday

Hours: 37 hours per week, between the hours of 07:30 and 18:00 - shifts worked on a weekly rota

Brook Street in partnership with the Home Office has a fantastic opportunity to join the Meet & Greet team at the Newcastle Home Office.

The administration team supports decision makers in all administrative aspects in the life cycle of a case, from correspondence handling to implementation of decisions. The team is also central to provision of an excellent customer service in asylum. We provide a face-to-face meet & greet procedure and take the biometrics of our customers when they attend the office. We are a contact point for customers and Legal Representatives of those who live in our area.

You will work as part of an administrative team and will be expected to complete the full range of administrative tasks, including front facing roles. Operational Excellence is at the forefront of what we do.

Key Responsibilities:

• Meet and Greet customers as they arrive in our office for interview and liaise with other staff.
• Escort customers around secure buildings.
• Taking fingerprints and photographs of asylum customers attending the office.
• Accurately update internal computer systems including CID and ATLAS.
• Conduct operating mandate checks on cases within specified timeframes.
• Monitor and update local spreadsheets accurately.
• Allocate cases to Decision Makers as and when is required.
• Statistical reporting.
• Overseeing the enquiries inbox
• Scan and save documents from internal systems.
• Creating case files.
• Monitor the storage of documents in-line with GDPR guidelines.
• Liaise with internal and external stakeholders in order to progress cases.
• Liaise with Technical Specialists regarding the priority of urgent cases.
• Undertaking monthly 1-2-1 conversations/coaching sessions where required.
• Assist in promoting and embedding Operational Excellence behaviours and practices across the unit.
• Maintain a high level of data quality and conduct all tasks in line with Civil Service Regulations.
• Building and maintaining a strong working rapport with team members based in alternate locations.

The above list of duties is not exhaustive, and you may be required to undertake any of the above tasks or additional tasks not listed above, within the remit of your grade, to support the team.

Essential Criteria:

• IT literate (Excel, Word, Outlook)
• Be willing to be front facing; dealing with asylum customers, guards, interpreters, and other staff members
• Attend the office 5 days a week
• Good communication and interpersonal skills (both verbal and written)
• Professional and customer-focused, ability to understand the needs of vulnerable customers
• Ability to work closely with others to achieve a shared goal
• Adaptable in dealing with changing priorities

Training provided:

• No holidays during the 4-week training period
• Training on the job, e-learning, such as Health and Safety and First Aid

** You will be required to undertake security clearance for these roles, and it is imperative that you hold a valid passport and be able to provide two proofs of current address and a proof of national insurance document. **

Start dates will be confirmed once we have had security clearance back.

Due to the volume of applications we receive, if you do not hear back within 7 days, please assume that you have been unsuccessful.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.